New York Hoteller i nærheten av Madison Square Park

Staff was attentive. Good location and hotel itself has a nice, trendy bar. N/A

Outstanding hotel with excellent staff and tons of character. Rooms are super clean. Great location. Would love to stay here again!

Beautiful hotel in a great location.

This guest did not leave comments about this hotel.

Service and Staff. No

All the staff were amazing. Unique ambiance and furnishings exude class and style. Library Bar is beautiful, always had a spot for me; wonderful service, drinks. Great location, easy to get anywhere. Very memorable!

Very friendly staff. We had a very quiet and gorgeous room. Cool bar. No.

friendly staff simple old NYC charm, architecture large, well appointed rooms for an older hotel easy access to meetings

Staff was amazingly attentive. No ice on floor

Excellent facilities, clean rooms, great location, right in the heart of Manhattan.

I love this hotel. I love the staff and I love the rooms. This feels like a hotel in a small town. I always reserve here even if the price is more expensive. Keep up the good work chandler. Better gym room.

Old shower and bathroom

Very convenient location. Excellent service. Clean and cozy room.

Convenient and close proximity to our corporate office.

The staff was amazing. Polite and personable, always willing to help and proactive in resolving any booking issues. Would definitely stay again. Also, there is an amazing shop right on the next corner that has an incredible selection of foods, from ice cream and pizza to a full salad bar, that stays open for your late night cravings. Conveniently close to the hotel. If I must search for something negative to say..... Maybe the room seemed a little cramped? Didn't affect us because we were out and about but had we stayed in I suppose we'd have to use the descriptor "cozy."

Service

I can't compliment this place enough. My wife and I stayed there the night before our cruise, and once more after our cruise ended. Our second stay was even better than the first. Top notch, friendly staff and a beautiful room. Can't beat that.

All the staff, from the doormen to the concierge were friendly and helpful. Our room was fantastic, it was spacious and had a very modern, crisp decor. I felt like my wife and I had a nice little apartment in the city for one night. We're going back to New York in a week and we're staying there again. I honestly can't say anything too negative. I didn't particularly enjoy spending $350 plus, and it got a little noisy at times but I feel like that comes with the territory when you're in Manhattan. I will say that regardless of where you're staying, $18 for a movie is almost offensive. Why not just charge 2X what it would cost us at home? It would be a nice gesture.

Decor, toiletries scent, location, interior design in room as well as remainder of hotel. Complimentary breakfast and coffee a nice touch. Online checkin was simple and convenient. Happy for keurig in the room. The reason I rated facilities a 3 was because we had problems keeping the ac on in our room. At times, it got up to 80 degrees, we kept having to push on the fan button at 2 am because room was stuffy. Also, suggest changing to different fire alarm in room. It's like a strobe light in the dark. Also, could have used a vanity kit and lotion as part of the toiletries.