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Grei beliggenhet og god standard. Kan absolutt anbefales. Rengjøringen sviktet et par dager men alt i alt et veldig bra opphold.
Svært hyggelig personell. Hotellet ligger meget sentralt med gåavstand til mange severdigheter. Rommet var lite.
Bra beliggenhet med kort avstand til NY´s sentrale severdigheter. Relativt nær T-bane. Hyggelig peronale. Fin vestibyle, men med trappeatkomst som gjør det vanskelig med atkomst for rullestol og med tunge kofferter. Liten restaurant i direkt tilknytning til hotellet hvor det er mulig å spise frokost. Små og upraktiske rom, dårlig møblert. Lite skaplass. Ingen sittemuligheter på rommet utover seng. Dobbeltseng kun med atkomst fra en sibehøvd oppgraderingde. Håndvask på rommet og ikke på badet. Rommet virket utdatert med overflater som hadde .Dør mot korridoe var svært dårlig lydisolert, all bevegelse og aktivitet i korridor høres på rommet og omvendt. Pris på rommet står ikke i forhold til standard selv i NY sammenheng.
Staff was amazingly attentive. No ice on floor
Convenient and close proximity to our corporate office.
Friendly, helpful staff. Bad view out of room 733.
minibar was loaded with choices deceptive staff. gave me a different room with a smaller bed than the one I paid for. but after waiting on lobby for an hour after my check in time because the manager hadn't inspected the room, I was too tired and Aggravated to argue!
friendly staff simple old NYC charm, architecture large, well appointed rooms for an older hotel easy access to meetings
Old shower and bathroom
The staff was amazing. Polite and personable, always willing to help and proactive in resolving any booking issues. Would definitely stay again. Also, there is an amazing shop right on the next corner that has an incredible selection of foods, from ice cream and pizza to a full salad bar, that stays open for your late night cravings. Conveniently close to the hotel. If I must search for something negative to say..... Maybe the room seemed a little cramped? Didn't affect us because we were out and about but had we stayed in I suppose we'd have to use the descriptor "cozy."
I love this hotel. I love the staff and I love the rooms. This feels like a hotel in a small town. I always reserve here even if the price is more expensive. Keep up the good work chandler. Better gym room.
Excellent facilities, clean rooms, great location, right in the heart of Manhattan.
The location is great. The bathrooms are nice. Internet worked well. However it lacks the charm I was expecting from a boutique hotel in New York. The rooms have an old feeling. The decoration in general is fairly old style. And when we tried to get room service for breakfast nobody picked up, we were told we will be called back and after 30 min we just gave up. Not worth the price, I would rather do a Hilton or Hyatt for same price with much better bed, service and vibe.
Everything is extra
Personalet er helt fantastiske, rommene er behagelige og hotelet ligger veldig bra til. Det tok litt lang tid da vi spurte om glass og isbiter fordi resepsjonen hadde glemt å gi beskjed videre.
Personalet var hyggelig. Hotellet ligger sentralt til på 31. gate på Manhatten og det er lett tilgang til busser og undergrundsbane. Kort vei fra Empire State Building og flere andre severdigheter. Det var veldig varmt og dårlig luft på rommet i 7. etg, men det gikk an å åpne vinduet.
Gode senger og fint bad. Flott å få middag 23.00 i hotellets restaurant. Fikk meget rask hjelp da vi hadde problemer med hotelsafe Varmet på rommet, fikk ikke air condition til å virke.
Beliggenheten er god når du skal jobbe på Manhatten Alt fungerte bra også med trådløs internett
The rooms were cute. Not to small. Stayed here for New Year's Eve. Wanted a bucket of ice for the room so my wife and I could keep a bottle of champagne cold. They actually charged us $5 for the bucket of ice. Not even Motel 6 charges for ice. Room was also very hot and a lot of noise from the street and hallway. Bed hard and uncomfortable.
the room and the position and the "edginess" of the hotel our first room (before we changed) only had a shower and not also a bath
Valet took >45 minutes after being told 10-15 (I allowed 20). Had to request iron, wastes time. Tub drain was fully clogged and GROSS so water did not drain. Shower vent grate was FULL of GROSS dust + mold. Noise outside from traffic, garbage trucks + roof party letting out kept us awake ALL NIGHT, absurd! Sounded like windows on Lex.ave. were open, but they weren't, they're just inadequate!
The staff was really friendly and helpful. The hotel design and atmosphere were great. The bed was very uncomfortable - really hard. I stay at alot of boutique / pricey hotels and this was the worst bed I've had.
The service, room, restaurant, location were excellent.
location is fabulous, rooftop bar was very nice. the room was very small.
Location is great - the art is amazing and the roof top terrace restaurant/ bar is top
Room set up Very poor service! I had water & juice poured over me during breakfast with no apologies! Tea was served without tea cup! Bathroom light was out for one day and not replaced. Laundry list was not provided despite repeated requests.
Staff were very helpful and always on hand. The room quality was very high - the recent refurbishment has really focussed on top end materials and furnishings and for a hotel in central New York, the room was of a good size. Its central location in NYC is very helpful to get uptown or downtown and its situation gives an unusually peaceful night sleep in such a busy city. The roof garden was very nice, as were the bars, but some of the hotel claims are overdone. Cocktails are expensive by the time you add on service and tax.
Very Very cool. From a British viewpoint it is like Malmaison but taken to the next level and with the addition of 5 star service. The concierge are very good at getting you into those 'hard to book' restaurants. The private guests only rooftop bar is very nice.
unique, great location - very little street noise.
Beliggenhet og pris Teknisk oppdatering, store problemer med nøkkelkortet
Likte meg veldig godt. Rommene var artig og orginale. Sentralt og fin pris. Jeg er misfornøyd med servicen til han som hjalp til med besrtulling av serverdiheter. Ikke de som sto i resepsjonen. Han servucemannen var ikke blid og rotet masse.
bra standard til å være to stjerners hotell. rene rom.
Location and value for money
Close to area attractions and shopping. Very clean.
We enjoyed our stay because of the helpful staff who were also very pleasant. The location was perfect for us and our adventures in NYC. The room was just a bit small. But it had everything we needed.
It was very close to the art and other things we wanted to see.
This hotel location is very close to all different subway route and restaurants. The hotel lobby was extremely small, no room for luggage storage, rooms have limited space, bathroom has funky smell, bedsheet and pillow have blood stain on it.
Cheap and clean We reserved an extra bed, but there was no room for that in the hotel
The staff is exceptionally helpful and friendly. Same goes for the great restuarant attached to the hotel. No problems.
Good location. Housekeepnng threw away my contact lens solution, they opened the window when they cleaned so my room was freezing every night when I got back. Three days in a row my key didn't work and I had to go back downstairs to have it reprogramed. There was a super funky smell in the room. Thin walls, I could here doors slamming, people talking, etc. There was a thermostat and another heater. When I would turn the thermostat off, the other heater stayed on and I was boiling at night. Internet was really slow. Elevators were also super slow. Poor water pressure in the shower.
Friendliness of staff Small rooms, not big enough discount rates for using garage
Good location in Manhattan Room with double bed is very small; cleanliness behind the beds/piece of furniture to be improved
Beliggenheten, utsikten, stille rom(saa lenge aircondition var uvslaatt....) Underlakenet maa bort. Skal beskytte mot uhell i sengen. Skaper klamme og svette sovende.
Kort avstand til Broadway
Meget sentralt. Kortvei til t-bane/subway. Steinkast fra Madisson Square Garden og Penn Station. Sidegate til 7 Ave. Fantastisk utsikt til Empire State building. Rommene var helt okey. God service på hotellet. Avreise dagen så oppbevarte de baggasjen etter utsjekk. HUSK! Skatter kommer i tillegg til prisen. Burde vært egen safe på rommet, men man fikk oppbevare verdisaker i egen safe i resepsjonen.
The location was very good and the Hotel very nice in particolar the lobby. My bedroom and the bed war too little and noisy. When the people who stay in the room nst to mine opened the water, it seemed they were in my room. The window was not sound proof. The staff was not kind. I stayed there 6 nights and when I went our or I came back in Hotel, Nobody said hallo...or smiled to me....I Asked information about the columbus day at the front desk the night of 11th October and a man told me to ask information to the concierge the following morning...he could not help me.
great location, very nice rooms, friendly staff, very helpful, no tea and coffee in the room,,
The hotel was excellent for the cost. The staff was great, particularly Stefan, the doorman. The room was spacious and nicely appointed.
Please write at least 15 words Room was very small, had to ask for a luggage rack as there was not one in the room. Towels were not clean.
Please write at least 15 words
Value, location, comfort, and service were all excellent
I love the classical decor and the wonderful staff. The rooms are very comfortable with lots of natural sunlight. The location is ideal as well. nothing
Nice bathroom Sat at the bar for awhile, did not get waited on and left
The hotel is very tastefully decorated and our Deluxe Queen room was of good size, by New York standards. Bathroom was roomy enough as well and there was plenty of storage for toiletries. Bed was comfortable, linens were quite nice, and above all, the room, bathroom and linens were exceptionally clean! Staff was very accommodating. Valet parking for $40.00 per night - even our large SUV, was quite reasonable, I thought. I would definitely stay here again. No complaints at all.
Staff and rooms The elvatores where a lilltle confusing
everything was very hassel free.great staff!!!!
Hotellet er alt for dyrt for hva du får igjen. Mørkt rom. Dårlig og dødt område.
Hotellet var utmerket mht. beliggenhet og service. Rommet var stort og renholdet var meget bra. Bra beliggenhet i forhold til aktiviteter og atraksjoner. Noe trangt frokostrom.
Veldig bra beliggenhet på Manhattan. Samtidig relativt rolig område. Utmerket concierge og personale ellers. Kunne hjelpe oss med det meste av spørsmål og behov. Hotell i denne prisklassen bør absolutt tilby gratis internett. Dette bør også være av en viss hastighet. Frokosten som ble tilbudt på stedet, sto vel neppe til standarden ellers.
Hyggelig personale, rent og velholdt, gode senger og romslig rom. Ingen fellesrom/oppholdsrom. Spiserommet var lite og ubrukelig og eneste løsning var å spise på rommet. Frokosten ble servert med papptallerkner og plastbestikk.
Nice, big and and clean room with a convenient location mid-manhatten. Small breakfast and coffe available at all hours also very convenient. Small lobby and entrance - however it didn't really matter that much as we didn't spend much time in this area.
Fikk oppgradert rom, sentral beliggenhet, god frokost.
Meget hyggelig og hjelpsomme personale.Vanskelig å få tak i drosje da vi skulle reise hjem siden vi måtte ha en van grunnet mye baggasje. De ordnet en meget hyggelig privatperson som kjørte oss. Selvsagt spurte de oss først. Det var mye vi likte veldig godt,så det er vanskelig å finne hva jeg likte best. For å si det enkelt,så følte vi oss meget velkommet av alle som jobbet der.
Bra beliggenhet i et OK strøk. Grei tilgang til internett fra egen PC. Mulighet for utskrift i "business center". Rommet var ikke så bra. Noen av de ansatte i resepsjonen virket lite imøtekommende. Prisen er uforholdsmessig høy i forhold til standard.
Det lå veldig sentralt i forhold til subway og mange av de største severdighetene man gjerne ønsker å se i NYC
Ligger nære subwayen,og er egentlig veldig sentralt. Gode og billige resturanter i nærmiljøet.
beliggenheten virket som aircondition ikke virket på rommet
hotellet har grei standard, praktisk og sentral beliggenhet til det meste i NYC rommene virket noe dårlig vedlikeholdt, støyende AC
hyggelig hjelpsom betjening,rent rom,sentralt. 3 min fra E:S:Building. nært le bon goat deli.bra w-lan hadde likt at det var to stoler og ikke bare en..
Profesjonelt, samtidig som det var avslappende. Bra atmosfære, super beliggenhet. Gjennomført. Vi ble tatt godt hånd om av personale. De "så" gjestene sine.
Great hotel, with nice spot in the middle of lower east side. Got a nice corner room with balcony and floor to ceiling view of the town.
At det var annerledes enn de hoteller jeg vanligvis bor på - veldig livelig i lobbyområdet til enhver tid, stilig interiør (moderne retro), gode senger, annerledes frokostmeny i restauranten, Breslin. Rom med køyesenger viste seg å være for lite for to voksene på et så langt opphold, så måtte oppgradere til et større rom.
Hotellets beliggenhet, design, hyggelig personale, god atmosfere
I can't compliment this place enough. My wife and I stayed there the night before our cruise, and once more after our cruise ended. Our second stay was even better than the first. Top notch, friendly staff and a beautiful room. Can't beat that.
Room, comfort Inexperienced bar staff
Fruit flies at breakfast
The rooftop pool is worth the stay. Not sure about going there at night but during the day, it's so far my favorite spot in the city :) The room itself is fairly standard. The ~$350/night is mostly towards the location and the pool.
Good confort in the rooms, pleasant staff and a nice location in NYC Nothing to report
Staff were very nice. Comfortable bed. Unexpected complimentry breakfast. No tea or coffee facilities in the room.
All the staff, from the doormen to the concierge were friendly and helpful. Our room was fantastic, it was spacious and had a very modern, crisp decor. I felt like my wife and I had a nice little apartment in the city for one night. We're going back to New York in a week and we're staying there again. I honestly can't say anything too negative. I didn't particularly enjoy spending $350 plus, and it got a little noisy at times but I feel like that comes with the territory when you're in Manhattan. I will say that regardless of where you're staying, $18 for a movie is almost offensive. Why not just charge 2X what it would cost us at home? It would be a nice gesture.
Breakfast up on the rooftop! Overall. Great!