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Location is great - the art is amazing and the roof top terrace restaurant/ bar is top
Valet took >45 minutes after being told 10-15 (I allowed 20). Had to request iron, wastes time. Tub drain was fully clogged and GROSS so water did not drain. Shower vent grate was FULL of GROSS dust + mold. Noise outside from traffic, garbage trucks + roof party letting out kept us awake ALL NIGHT, absurd! Sounded like windows on Lex.ave. were open, but they weren't, they're just inadequate!
Room set up Very poor service! I had water & juice poured over me during breakfast with no apologies! Tea was served without tea cup! Bathroom light was out for one day and not replaced. Laundry list was not provided despite repeated requests.
Very Very cool. From a British viewpoint it is like Malmaison but taken to the next level and with the addition of 5 star service. The concierge are very good at getting you into those 'hard to book' restaurants. The private guests only rooftop bar is very nice.
unique, great location - very little street noise.
The service, room, restaurant, location were excellent.
Staff were very helpful and always on hand. The room quality was very high - the recent refurbishment has really focussed on top end materials and furnishings and for a hotel in central New York, the room was of a good size. Its central location in NYC is very helpful to get uptown or downtown and its situation gives an unusually peaceful night sleep in such a busy city. The roof garden was very nice, as were the bars, but some of the hotel claims are overdone. Cocktails are expensive by the time you add on service and tax.
the room and the position and the "edginess" of the hotel our first room (before we changed) only had a shower and not also a bath
The staff was really friendly and helpful. The hotel design and atmosphere were great. The bed was very uncomfortable - really hard. I stay at alot of boutique / pricey hotels and this was the worst bed I've had.
location is fabulous, rooftop bar was very nice. the room was very small.
The rooms were cute. Not to small. Stayed here for New Year's Eve. Wanted a bucket of ice for the room so my wife and I could keep a bottle of champagne cold. They actually charged us $5 for the bucket of ice. Not even Motel 6 charges for ice. Room was also very hot and a lot of noise from the street and hallway. Bed hard and uncomfortable.
Room, Lobby Bar, Hotel Staff Complimentary coffee in lobby bar ends at 8am - too early!
The Edition has become my favorite hotel in NYC. It's modern and clean without being trendy. It's luxury without being pretentious. The service was first class. The rooms were spacious, clean, and quiet. Even at $500-$600 a night it's a value. The restaurants and bars were fantastic. I think being across from Madison Park adds something unique. I highly recommend the Edition. Didn't love the elevator set up.
great bar view, we didn't have then best
All the staff were amazing. Unique ambiance and furnishings exude class and style. Library Bar is beautiful, always had a spot for me; wonderful service, drinks. Great location, easy to get anywhere. Very memorable!
My husband and I absolutely loved the Nomad Hotel. The staff, every single one of them were extremely helpful, pleasant and fun. I can't say enough about the service. The room was beautiful and the bed was very comfortable. The library bar was very cool. I could hear water noise from the neighboring room's bathroom. That was a little disturbing in the early morning and late night.
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Staff was attentive. Good location and hotel itself has a nice, trendy bar. N/A
Service and Staff. No
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Very friendly staff. We had a very quiet and gorgeous room. Cool bar. No.
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Outstanding hotel with excellent staff and tons of character. Rooms are super clean. Great location. Would love to stay here again!
Beautiful hotel in a great location.
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Grei beliggenhet og god standard. Kan absolutt anbefales. Rengjøringen sviktet et par dager men alt i alt et veldig bra opphold.
Svært hyggelig personell. Hotellet ligger meget sentralt med gåavstand til mange severdigheter. Rommet var lite.
Bra beliggenhet med kort avstand til NY´s sentrale severdigheter. Relativt nær T-bane. Hyggelig peronale. Fin vestibyle, men med trappeatkomst som gjør det vanskelig med atkomst for rullestol og med tunge kofferter. Liten restaurant i direkt tilknytning til hotellet hvor det er mulig å spise frokost. Små og upraktiske rom, dårlig møblert. Lite skaplass. Ingen sittemuligheter på rommet utover seng. Dobbeltseng kun med atkomst fra en sibehøvd oppgraderingde. Håndvask på rommet og ikke på badet. Rommet virket utdatert med overflater som hadde .Dør mot korridoe var svært dårlig lydisolert, all bevegelse og aktivitet i korridor høres på rommet og omvendt. Pris på rommet står ikke i forhold til standard selv i NY sammenheng.
Beliggenheten er god når du skal jobbe på Manhatten Alt fungerte bra også med trådløs internett
Personalet er helt fantastiske, rommene er behagelige og hotelet ligger veldig bra til. Det tok litt lang tid da vi spurte om glass og isbiter fordi resepsjonen hadde glemt å gi beskjed videre.
Everything is extra
Personalet var hyggelig. Hotellet ligger sentralt til på 31. gate på Manhatten og det er lett tilgang til busser og undergrundsbane. Kort vei fra Empire State Building og flere andre severdigheter. Det var veldig varmt og dårlig luft på rommet i 7. etg, men det gikk an å åpne vinduet.
Gode senger og fint bad. Flott å få middag 23.00 i hotellets restaurant. Fikk meget rask hjelp da vi hadde problemer med hotelsafe Varmet på rommet, fikk ikke air condition til å virke.
Great hotel, with nice spot in the middle of lower east side. Got a nice corner room with balcony and floor to ceiling view of the town.
hyggelig hjelpsom betjening,rent rom,sentralt. 3 min fra E:S:Building. nært le bon goat deli.bra w-lan hadde likt at det var to stoler og ikke bare en..
At det var annerledes enn de hoteller jeg vanligvis bor på - veldig livelig i lobbyområdet til enhver tid, stilig interiør (moderne retro), gode senger, annerledes frokostmeny i restauranten, Breslin. Rom med køyesenger viste seg å være for lite for to voksene på et så langt opphold, så måtte oppgradere til et større rom.
Hotellets beliggenhet, design, hyggelig personale, god atmosfere
Profesjonelt, samtidig som det var avslappende. Bra atmosfære, super beliggenhet. Gjennomført. Vi ble tatt godt hånd om av personale. De "så" gjestene sine.
The location is great. The bathrooms are nice. Internet worked well. However it lacks the charm I was expecting from a boutique hotel in New York. The rooms have an old feeling. The decoration in general is fairly old style. And when we tried to get room service for breakfast nobody picked up, we were told we will be called back and after 30 min we just gave up. Not worth the price, I would rather do a Hilton or Hyatt for same price with much better bed, service and vibe.
I love this hotel. I love the staff and I love the rooms. This feels like a hotel in a small town. I always reserve here even if the price is more expensive. Keep up the good work chandler. Better gym room.
Excellent facilities, clean rooms, great location, right in the heart of Manhattan.
Convenient and close proximity to our corporate office.
Friendly, helpful staff. Bad view out of room 733.
minibar was loaded with choices deceptive staff. gave me a different room with a smaller bed than the one I paid for. but after waiting on lobby for an hour after my check in time because the manager hadn't inspected the room, I was too tired and Aggravated to argue!
friendly staff simple old NYC charm, architecture large, well appointed rooms for an older hotel easy access to meetings
Staff was amazingly attentive. No ice on floor
Very convenient location. Excellent service. Clean and cozy room.
Old shower and bathroom
The staff was amazing. Polite and personable, always willing to help and proactive in resolving any booking issues. Would definitely stay again. Also, there is an amazing shop right on the next corner that has an incredible selection of foods, from ice cream and pizza to a full salad bar, that stays open for your late night cravings. Conveniently close to the hotel. If I must search for something negative to say..... Maybe the room seemed a little cramped? Didn't affect us because we were out and about but had we stayed in I suppose we'd have to use the descriptor "cozy."
Det lå veldig sentralt i forhold til subway og mange av de største severdighetene man gjerne ønsker å se i NYC
Meget hyggelig og hjelpsomme personale.Vanskelig å få tak i drosje da vi skulle reise hjem siden vi måtte ha en van grunnet mye baggasje. De ordnet en meget hyggelig privatperson som kjørte oss. Selvsagt spurte de oss først. Det var mye vi likte veldig godt,så det er vanskelig å finne hva jeg likte best. For å si det enkelt,så følte vi oss meget velkommet av alle som jobbet der.
Bra beliggenhet i et OK strøk. Grei tilgang til internett fra egen PC. Mulighet for utskrift i "business center". Rommet var ikke så bra. Noen av de ansatte i resepsjonen virket lite imøtekommende. Prisen er uforholdsmessig høy i forhold til standard.
Ligger nære subwayen,og er egentlig veldig sentralt. Gode og billige resturanter i nærmiljøet.
Fikk oppgradert rom, sentral beliggenhet, god frokost.
Staff were very nice. Comfortable bed. Unexpected complimentry breakfast. No tea or coffee facilities in the room.
The rooftop pool is worth the stay. Not sure about going there at night but during the day, it's so far my favorite spot in the city :) The room itself is fairly standard. The ~$350/night is mostly towards the location and the pool.
All the staff, from the doormen to the concierge were friendly and helpful. Our room was fantastic, it was spacious and had a very modern, crisp decor. I felt like my wife and I had a nice little apartment in the city for one night. We're going back to New York in a week and we're staying there again. I honestly can't say anything too negative. I didn't particularly enjoy spending $350 plus, and it got a little noisy at times but I feel like that comes with the territory when you're in Manhattan. I will say that regardless of where you're staying, $18 for a movie is almost offensive. Why not just charge 2X what it would cost us at home? It would be a nice gesture.
I can't compliment this place enough. My wife and I stayed there the night before our cruise, and once more after our cruise ended. Our second stay was even better than the first. Top notch, friendly staff and a beautiful room. Can't beat that.
Fruit flies at breakfast
Good confort in the rooms, pleasant staff and a nice location in NYC Nothing to report
Breakfast up on the rooftop! Overall. Great!
Room, comfort Inexperienced bar staff
rolig og behagelig atmosfære. Flott beliggenhet og fine, komfortable rom. Likte spesielt godt vin og ost i lobbyen hver ettermiddag. Litt lite privat med glassdør inn til badet
Personalet var utrolig oppmerksomme og vennlige. Alt fra rengjøring til management var useldvanlig serviceminded.
God standard, bra beliggenhet, hyggelig betjening
Beliggenhet og pris Teknisk oppdatering, store problemer med nøkkelkortet
Likte meg veldig godt. Rommene var artig og orginale. Sentralt og fin pris. Jeg er misfornøyd med servicen til han som hjalp til med besrtulling av serverdiheter. Ikke de som sto i resepsjonen. Han servucemannen var ikke blid og rotet masse.
bra standard til å være to stjerners hotell. rene rom.
CUSTOMER SERVICE WAS AMAZING!!! Check in/Check out was easy process, both reps were helpful, friendly and AWESOME. The hotel room was clean and warm - the view was New York. I had to laugh because I didn't see where the bathroom was upon walking, but it was tucked on the side. EVERYTHING was walking distance, I never had to chance to make it to the restaurant. The ONLY thing I didn't like was the mini-bathroom, the shower was fine, but the space for the toilet... I needed a little bit more room, but it was clean. The room had two beds and the bathroom door / 2nd bed had about 6 in of space between the two. I wouldn't want to share this room, but perfect for a solo traveler. YES I will come back to The Paul.
Decor, toiletries scent, location, interior design in room as well as remainder of hotel. Complimentary breakfast and coffee a nice touch. Online checkin was simple and convenient. Happy for keurig in the room. The reason I rated facilities a 3 was because we had problems keeping the ac on in our room. At times, it got up to 80 degrees, we kept having to push on the fan button at 2 am because room was stuffy. Also, suggest changing to different fire alarm in room. It's like a strobe light in the dark. Also, could have used a vanity kit and lotion as part of the toiletries.
I won't stay here again. They claimed that I had no reservation after booking on Kayak and Getaroom when I arrived at 1:45 AM. They weren't helpful in finding me a room until I noted that there was nowhere to go at that time in the morning. Sux.
Staff are fairly friendly and responsive. The location is pretty solid, blocks away from various rooftop bars, Ktown, the subway, and Times Square (if you're into that sort of thing). 1. An advertised $15/person airport shuttle service turned into a $24/person airport shuttle service. Do not let yourself be fooled or you will find yourself on the LIRR to Airtrain like I did. 2. The rooms are small. Especially if you are staying in a room with a single bed. 3. Our AC unit caused a random pool to form by the window which resulted in some wet clothes when we woke up the next morning.
Great front patio! Great location! Rooms were smaller
I didn't get to stay there. When I got there the hotel said they had informed Kayak that the room had been canceled and Kayak should had notified me. You didn't and I had to find something else and pay $80 in cabs running around ny to find out I had no room and go to another hotel.
Location was fantastic, very quiet, not a lot of rooms on each floor, and the bathrooms were surprisingly big. Actual room was a bit tight, but that's not a big deal, especially when you consider the location.
Location is excellent, pizza restaurant two doors even better! Nothing
It was very close to the art and other things we wanted to see.
the beds were very comfortable quiet The deadbolt on the door was broken couldn't get it fixed. Our room keys continually stopped working no information in room about area hallway was filthy had not been vacuumed in a long time they provided a continental breakfast but since we booked through third party website they would not let us eat breakfast.
The staff was great
Everthing is good
I was skeptical about such a good rate but Wyndham is a decent brand so I went for it. Super friendly staff, quick check-in and out. Room was the "cozy" size you'd expect in Manhattan which more than served the purpose. I'll definitely keep this on my list of places to check first next time I'm NY bound.
Good location. Housekeepnng threw away my contact lens solution, they opened the window when they cleaned so my room was freezing every night when I got back. Three days in a row my key didn't work and I had to go back downstairs to have it reprogramed. There was a super funky smell in the room. Thin walls, I could here doors slamming, people talking, etc. There was a thermostat and another heater. When I would turn the thermostat off, the other heater stayed on and I was boiling at night. Internet was really slow. Elevators were also super slow. Poor water pressure in the shower.
Everything! The staff was nice, the location is great, it was right in the centre of it all. Though the view wasn't great (surrounded by other tall buildings), there's so many things to do outside your hotel room, so I'm not sure you should complain about that. The water pressure was a little weak. That's it.
The location was convenient for out of towners and the rooms were clean and modern. The shower was excellent. I don't travel to spend excessive time in my hotel room- it's just a comfortable, clean place to sleep and located centrally. This place qualifies. That staff was lovely. There was nothing to complain about. Hotel room coffee is terrible but there's a Starbucks at the end of the block and local coffee houses just a bit further away.
Location and value for money
Friendliness of staff Small rooms, not big enough discount rates for using garage
Please write at least 15 words Room was very small, had to ask for a luggage rack as there was not one in the room. Towels were not clean.
The hotel was excellent for the cost. The staff was great, particularly Stefan, the doorman. The room was spacious and nicely appointed.
Please write at least 15 words
I love the classical decor and the wonderful staff. The rooms are very comfortable with lots of natural sunlight. The location is ideal as well. nothing
The location was very good and the Hotel very nice in particolar the lobby. My bedroom and the bed war too little and noisy. When the people who stay in the room nst to mine opened the water, it seemed they were in my room. The window was not sound proof. The staff was not kind. I stayed there 6 nights and when I went our or I came back in Hotel, Nobody said hallo...or smiled to me....I Asked information about the columbus day at the front desk the night of 11th October and a man told me to ask information to the concierge the following morning...he could not help me.
Nice bathroom Sat at the bar for awhile, did not get waited on and left
Awesome location in midtown. Really close to everything we wanted to see and do. Staff was helpful. Room was fine. Had a backed-up toilet and shower didn't drain great, but we called it in and they fixed promptly. Lots of renovations going on, but we got a great deal on the room and really don't have any complaints.
The hotel is very tastefully decorated and our Deluxe Queen room was of good size, by New York standards. Bathroom was roomy enough as well and there was plenty of storage for toiletries. Bed was comfortable, linens were quite nice, and above all, the room, bathroom and linens were exceptionally clean! Staff was very accommodating. Valet parking for $40.00 per night - even our large SUV, was quite reasonable, I thought. I would definitely stay here again. No complaints at all.
Location was good The pictures were incredibly deceiving. The rooms are old and not updated. The entire hotel is under construction. We checked out after our first day and went to the renaissance down the steeet for half the price
everything was very hassel free.great staff!!!!
Value, location, comfort, and service were all excellent
Staff and rooms The elvatores where a lilltle confusing
Nice, big and and clean room with a convenient location mid-manhatten. Small breakfast and coffe available at all hours also very convenient. Small lobby and entrance - however it didn't really matter that much as we didn't spend much time in this area.
Hyggelig personale, rent og velholdt, gode senger og romslig rom. Ingen fellesrom/oppholdsrom. Spiserommet var lite og ubrukelig og eneste løsning var å spise på rommet. Frokosten ble servert med papptallerkner og plastbestikk.
Veldig bra beliggenhet på Manhattan. Samtidig relativt rolig område. Utmerket concierge og personale ellers. Kunne hjelpe oss med det meste av spørsmål og behov. Hotell i denne prisklassen bør absolutt tilby gratis internett. Dette bør også være av en viss hastighet. Frokosten som ble tilbudt på stedet, sto vel neppe til standarden ellers.
Hotellet var utmerket mht. beliggenhet og service. Rommet var stort og renholdet var meget bra. Bra beliggenhet i forhold til aktiviteter og atraksjoner. Noe trangt frokostrom.
Hotellet er alt for dyrt for hva du får igjen. Mørkt rom. Dårlig og dødt område.