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Sentralt hotell, god standard. Mye for pengene.
bra beliggenhet lytt og kansje litt dyrt
Sentralt, 100 meter til Penn street station. Gode senger og grei standard på rommet.
Det jeg likte best under mitt opphold på Hotel Pennsylvania i New York var beliggenheten hotellet hadde Renholdet på hotellrommene var svært dårlig.
Gode senger Uhøflig mottagelse - fant ikke reservasjonen vår- ikke hennes problem. Fant den etter 20 minutters leting. Etter det var det greit nok.Hotellet noe slitt og en del støy fra gatemiljøet utenfor.
Kjempebra beliggenhet. Dårlig renhold.Mye råte i trevirke på rommet. Støyende aircondition, defekt vask på rommet, defekt kleskap på rommet.
Det eneste grunnen til og velge dette hotellet er bra belligenhet i forhold til pris til NY og være i alle fall. Veldig slitent og dårlig vedlikeholdt hotell med untak av heisene og lobbyen. Rengjøringen var heller ikke god.
Veldig greit. Gammelt slitt hotell, med hyggelig personell. Helt greit til overnatting
Cleanliness of rooms and hotel as a whole. More attentive front desk staff. Assisted others before ourselves and other guests who were clearly lined up first.
Customer service, reservation team and management all were pretty terrible. Provided no accomodation for a change or adjustment in reservation. In addition the front desk person was rude and abrupt when nobody else was even in the lobby. I left this hotel and went right next door to the cleaner and friendlier Hotel Indigo.
The location on 28th Street is very central and convenient. One of the elevators didn't seem to be working very well and the other was very slow. Luckily I was on the 2nd floor, so I took the stairs, which were clean and well lit. It was pouring rain when I arrived and the front desk had no umbrellas to lend. It was also very loud from street noise in my room. Inside from the hallway was quiet, even though I was near the elevator.
Very friendly and helpful staff. Clean room. Tasty free coffee in the lobby. Good sound proof wall so that we did not get bothered by young group's loud chatting next door through night. The only issue was the noise of the air conditioner heater.
This was my first stay at Hilton Garden Inn Chelsea. I like everything about this hotel. Location is very good in mid-town Manhattan close to shops, clubs, bars.The customer service was ok. The room was big, very clean & comfortable.If you are in a mood for a Playboy TV channel it's free you can watch it in your room. I was on 19th floor the city view was ok nothing special. I will recommend this hotel to my friends & family. From 0-10 I'll give 9++++. Check-in is at 3pm. I arrived at 3:30 pm and my room was not ready I had to wait for 15 minutes in a lobby.
Everything was 100% perfect. Room was clean, bathroom was clean, view was nice. Staff was friendly and accommodating with our luggage needs etc. I chose to be on the highest floor to get the best view and we heard loud music coming from down the street or somewhere outside as we were going to bed. It eventually stopped, and no one complained of not getting a good night's sleep due to it.
Chose this hotel for the price/location. Obviously you don't exactly get what you're paying for in NYC, but it was a clean hotel that was just that, nothing special. They slap you with a $50 resort fee without telling you - was told I had no extra charges at checkout, and saw the charge on my credit card later.
For New York this was a pretty good size room with 2 queen beds.
Nice touches were that the lobby had a water dispenser with fresh fruits in the water and cookies were served at the lobby at certain times. Staff was attentive to our needs. Broken shower head- sprayed from the base. Tight quarters with barely enough room to move luggage for 3.
The hotel was in a great location for sight seeing and the sub way. The hotel staff were friendly and accommodating. The rooms were clean. The beds were very comfortable. Although the breakfast was an "all you could eat". I thought $16.50 was a little over priced
It was a very basic hotel and rooms were on the small size, but it was exactly what we needed. We loved that there was a microwave and fridge in the room. Clean. Small clean lobby. Staff were generally very friendly. Nothing.
Rooms were nice, bathroom clean... Everything was good... i wish they had complimentary breakfast..
Size of the room and location The beds could of been more comfortable
Easy check in and accommodating stafff
Location, Clean room, Modern Decor, Safe, Rooftop bar, Valet parking was same price as self parking in a garage, Good price for the value Room was small (as expected in NYC)
One of the elevators was broken. You had to wait forever to ride up to your room since they wouldn't let you take the stairs up. The elevator was broken our entire 4 days there.
clean I can hear what's going on in other rooms
The rooms are truly small and the sound proof of the windows is inexistent. The noise during night time is unbearable. The towels were old and worn, some of them had holes. The shower doesn't have a curtain and the results are catastrophic. The water runs all around the bathroom floor. The people at the front desk were not friendly, didn't speak English well and were kind of rude. The elevator broke during the week end and it was a nightmare to go up to the room.
Nice big comfy bed, friendly staff, nice bathroom, A+
I liked the welcoming staff, the freak restaurant and the room was pretty good for the price I paid. I didn't know that there was a gym and a roof top bar. Found out only on my last day... The reception should have said that at the check in. The wifi was slow but I really have to say that the hotel answered my expectation and the staff was great and helpful. Will def go back
Everything about my stay at Hotel Indigo was perfection. The location is lovely-walking past the wholesale florists surrounding the hotel was delightful. The room was so well appointed and the staff was terrific. I will most definitely be back on my next NYC visit.
Everything was clean, orderly. had a tv remote that went out... maintenance was dispatched in minutes, and immediately fixed the problem. also, enjoyed the fact that there was no night-time construction going on!
Room location was poor and extremely noisy. Staff was unwilling to accommodate change.
Very nice continental breakfast Hotel staff checked bags for late pickup All staff members were extemly cordial Everything met expectations
Breakfast inclusive Rooms were pretty clean and better looking than other nyc hotels. Lack of breakfast variety. - always sausage and eggs At night, regulat coffee is very bland and they put less coffee. Very low quality of coffee at night
Rooms were big for the price point and location, very comfortable and accommodating! Will definitely stay there again when going down for any event at the Garden - not even a 2 minute walk! :)
The room was comfortable and the location was great.
Location, decent sized room, clean There were pipes banging in the walls (or else construction elsewhere in the hotel) all night which kept us awake until 2:30am when we gave up and called and asked to switch rooms. To their credit, they moved us immediately and the new room was quieter.
One of the staff tried to enter my room in the middle of the night. Said they mistook my room for housekeeping?! By myself so it was very scary
We liked the convenience of the area. Easy to check in and out Complimentary breakfast was really good.. a lot of options. Staff was friendly Place was comfortable. All in all it was a good stay! I'd recommend. For the price we paid.. the room was very small... however, I expected this being as we were in a city. Sometimes it's just hard to grasp that.
All holiday inn are the same and keep to the standard. Great place to stay and great value Nothing to do with the hotel,but that week was a bomb on 23rd Street. Kind of scary but the NYPD done everything to secure the area. At one time 29th Street was blocked but they made sure that I made my flight home.
Staff friendliness, double beds, breakfast, price Room while clean could be fresher smelling but I am being really picky here
Outdoor seating for breakfast and relaxation. Great baggage storage after you check out while you see the City and no charge!
Nytt og rent hotell, store rom med gode senger, relativt fredelig gate om natten, hyggelig personale. Ved frokosten ble utvalget ofte betydelig redusert en god stund før serveringen faktisk var slutt, dette bør ikke skje. Av litt mer spesiell karakter: Den lavere scoren for service/fasiliteter skyldes misnøye med tett toalett på hotellrommet, og hvor dette ikke ble tilfredsstillende fikset slik at det gjentok seg både dagen etter og dagen etter der. Bør heller ikke skje.
veldig sentralt, blid betjening, bra rom , litt for enkel frokost , men- veldig fornøyd -kanskje to personer til å ta seg av frokosten da det tok litt lang tid å fylle fatene når trafikken var stor
Vennlig og behjelpelig personal, grei frokost, veldig sentral beliggenhet.
breakfast was nice Yes, there was! I had major issues with the WIFI Internet Access. It didn't work on my IPad and my Windows lap-top at all. The "necessary page" in the Browser didn't turn up. The "free WIFI" was one of the reason why I did choose the Hampton. The staff said they cannot give me any discount, because I booked the hotel via bookings. I shall try to claim it thru you? Anything you can do? Speak to Lisa + John at reception. They confirm that I had complained a few times.
Waiting for the lift at breakfast time! we walked down 16 floors - it was quicker!
Staff was excellent
Horrible place, breakfast awful with little nutritious value. It would have better to eat at McDonald's ! This is overpriced even for Manhattan. If parking is available, it will cost you an average of $50 per night. I don't think the bedding had been changed for me after the prior customers had checked-out.
The hotel was clean and tidy. it was centrally located and withing 2 minutes walking distance to Penn Station and madison Square Garden. we arrived at Penn from Newark so ideal for us. the hotel located on W 31st street was ideal as a center to get to all the major sights in NY. Breakfast being included was excellent to set us up for the day. There were a couple of cafe/restaurants nearby. would stay again if we get back to NY.
For the value the hotel was great. The location of the hotel is very convenient to many locations and subway lines. The breakfast in the morning exceeded expectations and was substantial. Hotel is very clean and feels updated. The bathroom felt a bit small but for a hotel in NYC that is expected. Do not try to drive and park in this area, parking is atrocious and very expensive.
Close to Penn Station Close to excellent shopping Expansive free full breakfast buffet No room views Slow elevators
The breakfast was great! The price was good. Room was clean. THe walls were very thin and you could hear the partiers that came in at 4am. When the front desk was notified of the disturbance they responded quickly and the room quieted down for about half an hour, but then got really loud. I did not sleep well at all that night!
Good location Breakfasts were not so good
Our check in/out and all interactions with staff were very positive. Breakfast was good, a hot waffle, pastry, egg, or potatoes, plus juice, cereal and hot drinks. The two doubles in one tiny room were adequate. No tub only shower and the TV/cable was the bare minimum. Complimentary internet was adequate. Overall I recommend and would stay again.
We arrived mid morning and after a 10 minute wait were shown to our room. Service was consistently prompt and staff courteous. I would definitely stay again.
Staff courtesy room size vs cost
Very clean and comfortable. Awesome views with our room. The staff was amazing and very accommodating. Great, great place!
Staff was excellent, nice, hospitable. The room is small and mediocre-looking. Definitely not worth $400/night or more.
Everything was great
The staff was very friendly. I arrived several hours before check in and was allowed to drop my bags off. Room was clean and the bed was comfortable. Lobby was unusually small. Hotel only had two elevator shafts for 25+ floors and at one point both of them were broken.
Bed was comfy Location was great Room service was good and quick Too much noise on my floor/too many kids Bathroom smelled like a wet rag Elevators took a long time
I enjoyed my stay there, I liked receiving a cookie upon arrival. It was supposed to be a king size room, but was just a queen size bed.
Great location! We were a short walk to a metro station, Highline and empire state building. Great food options nearby. Room was clean, although small. Kids had a great time. And they loved getting a cookie everyday! We also had a view of the one world trade center. There wasn't a fridge, which would have been helpful, but the room was small, so I can see how they couldn't fit it in.
Staff was excellent. Bar was golden after we got to the hotel from both exploring and enyoing the city. Concierge was great! Plenty of places around to eat including the hotel. Nice view with a glimpse of the Empire from our room. Rooms were clean, a little cramped, but its NYC. The staff (maids) tends to be forgetful about simple items like toilet paper or anything to stir coffee with! Location its a mix, depending on the line needed. Sometimes we went to 34th ST in order to get some other line.
Located on a quiet side street but still within walking distance to many attractions. Plenty of subway stops within a block or two that will take you to any destination you want. Staff was super friendly and inviting. Bed was comfortable and bathroom was clean. Close to Megabus drop-off location. Room was bigger than I thought it would be given the location. There was an iron and hairdryer in the room, but no mini fridge (which wasn't necessary for our short stay). There are some things out of the control of the hotel; construction around the area and trash left in the street for city pickup didn't make walking for the most pleasant walking experience. There were coffee stains on the nightstand lampshade and the carpet could use a good cleaning or replacement. Not sure what the parking situation is as we took the bus.
I didn't like the service. I didn't get the room I reserved. This hotel is horrible and I wouldn't recommend it to anyone.
Close to everything walking, they staff was great very informative about the area, and very helpful with everything I needed. Would definitely stay there on my next trip to NYC!!
Location was convenient. The hotel was very VERY dirty. The bathroom was left extremely dirty and moldy and the employees were unprofessional
Likte beliggenheten til hotellet, sentralt. Hotellet er i en forferdelig forfatning, noe som absolutt ikke kommer frem av bilder og beskrivelse som vi leste på forhånd. Rommet var skittent og det krøyp masse maur langsmed veggene. Vi ble først henvist til et klaustrofobisk lite rom hvor vi ikke engang fikk plass til bagene våre. Måtte betale for å oppgradere til en forsvarlig størrelse på rommet - noe de faktisk kalte en "suite" - men som var langt i fra hva en kan kalle en suite. Presentasjonen av hotellet på nettet er mye bedre enn hvordan det faktisk er når en kommer dit. Dette bør forbedres.
I was really pleased about the accommodations on the hotel. Full kitchen was really useful. Personnel was kind in general (as long as a problem did not arise). I did not like the eggs for breakfast. Couple of packages were not received by hotel.
El servicio es excelente, como también las facilidades. La realidad es que me encantó todo. Vuelvo a quedarme aqui.
The hotel space is modern is clean. The staff were friendly during every interaction. A nice gym and outdoor patio to boot. The shower water pressure was acceptable but could have been stronger.
Friendly Staff,very polite,respectful,helpful Ice bucket plastic bag not replaced, water left in ice bucket, glasses not replaced, used same glasses two days, bathroom floor long black hairs, bath towel not replaced,
Every staff member we encountered was beyond courteous and helpful. Very well ran. Would definitely stay here again. Convenient short walk to Javitz for show. Did not try food services or bar.
Friendly staff Room too small (Size of college dorm room) Room too noisy from street below Saw flies and gnats on danishes in restaurant area Price EXTREMELY too high for size of room Old air conditioning system that was very loud
I checked in early through Kayak's e-mail and was surprised that not only was our room ready early, but they had a pack-n' play crib set up for my little one complete with baby soap, lotion, bath toy, night light and even an outlet protector! It was a nice touch and showed that they were on top of our reservation. They put us on the top floor in a large wheel-chair accessible suite, definitely the most space I've ever had in a new York city hotel for this price! no breakfast included, but they do have a breakfast café open downstairs in the morning. It is centrally located to other breakfast options.
Great location, clean, very nice and helpful staff. Overall it far exceeded my expectations.
Very friendly staff took care of all requests. Very helpful and provided lots of suggestions for places to visit and restaurants to eat at. Gentleman taking care of valet was extremely helpful and polite. Will be back next time. The street the hotel is on is a little dark and looming. Felt safe the whole time (police station across the street) but street is not as bright and shiny as the rest of downtown. Hotel is bright and nice.
Location Even the coffee wasn't free
Great value! We had an enjoyable weekend visit to NYC with a group of friends. We stayed in a Premium Room with 2 Queen beds, and a pull-out sofa. It also had a mini-fridge and wet bar area. The room was huge, clean, and very comfortable with tons of windows. The location of the hotel was convenient to our weekend plans at MSG. Hotel lobby staff was friendly and helpful with restaurant recommendations. I would definitely stay at this hotel again, and would certainly recommend it to friends.
I was in town for a convention and found the location perfect. Staff was great which was a real plus given the small size of common area. The room was comfortable and I liked the wood floors. Rooms average to large size for NYC. Just want to commend the staff at the front desk, bell man, and breakfast staff all helpful and friendly. I think I saw a cast member from Law and Order staying at the hotel too. Better after hours food in the vending machines. It was out of colas at 9 on a Wednesday night, and limited snacks selection. It is NY so only had to walk a block to find what we wanted though. 35th is one way west and not cab friendly.
Front desk was wonderful, just things beyond their control occurred. Shower in our room squirted from wall even after repair man tried to fix, had to change rooms, delay in getting extra towels from housekeeping--the biggest and most noticeable is the cleaning staff does not know how to properly clean a room, wood floors not swept in rooms and the space between glass showers and sink have never been cleaned--whole bars of used soap, hair ties, wrappers and etc in the space-- just totally gross-- room 306!! They really need a lesson in how to clean a room!!!
close to penn station I stayed for 4 nights. very loud and i'm talking about car trucks passing by it's people banging on trash cans and construction. The hotel is next door to a police station. room are good size but decor is modern cheap looking with dispensers for shampoo and body wash glued in the shower. I would not stay there again.
I didnt like anything about it. I reserve a room with 2 Queen Size bed when we get there it wasn't reserve for us awful experience the man in the front desk he suggest his going to look for another hotel but we were so tired we just need to relax.
The best service and kindness help from the front desk lady impressed me , as the door keys were not working she took us to our room personally,
Close to subway stop A lot of noise in room hardwood floors and thin walls, makes for a noisy experience especially with the exit doors being slammed by housekeeping all day. Could hear full conversations in the rooms from neighbors
I assume this is Wyndham's answer to Aloft. It was fine but definitely not fantastic.
Very friendly and helpful staff; stored our luggage before and after check-out, room size was great! That particular block of 35th street seems a little less upscale than the hotel itself. However, right next door to a police precinct, so we felt safe.
I like the new trend of wood floors, as used here. Seems cleaner. The rooms are very attractive, but less functional than others. The beds are very comfortable. There are lots of places to plug in devices (regular outlets and USB) in several places. Elevators are plentiful and efficient. Loved having a Keurig coffeemaker. I interacted little with staff, but all I encountered in the hallways were friendly. A little off the beaten track, which is good in the city. And right next to a police precinct, which made me feel extra safe. There was no drawer-storage in my room (the closet is elevated, so you can put things on the floor of that, plus belowe the closet are two cubbies - one with the iron/board and one with a safe, but not really convenient for clothing). There was no countertop space in the bathroom for cosmetics, etc. No minibar, which is a sign of 4* and up, to me. And all that is provided are paper coffee cups. Some people may like that they may be cleaner, but I like glass glasses, and ceramic cups. Since I brought a bottle of wine, I asked in the bar if I could have a wine glass to take to my room and the bartender said he wasn't allowed to give one to me. I had a problem turning my TV off with the remote (it would just come back on) and a late night call to the front desk was no help ("Just turn the volume all the way down.") I eventually found a power button on the TV, but the desk clerk should have suggested that. At check-in, the clerk was not unfriendly, but when he handed me my keycard, he didn't really explain anything about the facility (breakfast, etc.) like people usually do.
Stort rom med deilige senger. Rent. Hjelpsom betjening. Beliggenhet ideell i forhold til sightseeing og shopping. Trafikkstøy, nabo med brannstasjon, men dette er jo New York! Kan trenge litt oppussing.
det ligger jo fint til midt på manhatten og hyggelig betjening og du får byttet rom hvis du ikke er fornøyd. som vi var denne gang. vi ville ha ett større bad og det fikk vi. nei i grunnen ikke
Meget sentrak beliggenhet med tanke på mitt formål i New York Synes det begynner å bli vel slitt - kunne trenge en skikkelig renovasjon/fornyelse
Stort sett var jeg fornøyd med hotellet Det var slitt, men skulle pusses opp om kort tid.
vi ble tatt i mot av så hyggelig betjening siden jeg hadde bodd der før oppgraderte de til en suite fornøyd med allt