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fantastisk beliggenhet mellom time square og central park, kort vei til alt:-) Stilig og meget bra hotell Nei
God beliggenhet, hyggelig personale,god stemning,god informasjon,rolige rom. Hadde ønsket en kaffe/vannmaskin på rommet. Det kunne vært klokt å inkludere frokost i prisen.
Svært sentralt, men allikevel godt skjermet for støy. Datasystemet som styrer hesiene fungerte dårlig, og medførte en del ekstra venting.
Veldig fornøyd med rommet, beliggenheten og prisen. Frokosten er dyr, det samme er internettilgangen, men gode alternativer like i nærheten. Hotellet kan absolutt anbefales.
Veldig sentralt.Ingen støy hverken fra biler eller folk(Vi bodde i 15.etasje).Kjekke stuepiker. Hotellet tilbøy limousinskyss til flyplassen(dette var kun 5 dollar dyrere enn taxi) liker ikke vegg til vegg tepper på gulv men dette er desverre veldig vanlig i USA. Da vi våknet om morgenen avreisedagen lå regningen på gulvet i rommet. Regner med personalet hadde lagt den inn på rommet mens vi sov,forhåpentligvis under dørsprekken. Resepsjonistene var lite serviceminded.
Hotellet lå veldig sentralt, hyggelig personale, og det var stort sett bra rengjøring. Vi fikk byttet rom fra 12 .etasje til 3. etasje uten problemer. Hotellet var litt slitt, generell opp pussing. Savnet frokostservering
Veldig sentralt midt på Manhattan. Kort vei til subway og attraksjoner. Tykkere tepper, vi frøys første natta. Da vi spurte om ekstra teppe fikk vi det, og det hjalp. Men noen tykkere tepper for høst/vinter hadde vært å foretrekke, spesielt når man er skandinav og vant til dundyne...
beliggenhet er veldig sentral,hyggelig og hjelpsom betjening.dårlig standard på bad drar ned!
Sentral beliggenhet, gangavstand til flere severdigheter (park og sentrum)Effektiv og hyggelig betjening. Rommet var vel lite, og aircon derfor for tett på med mye støy. (mer støy enn på andre hotel)
Veldig bra service og flott beliggenhet sentralt I New York - til ein rimeleg penge
Et hotell som ligger meget sentral på Manhattan. Korte gåavstander til ulike fasiliteter. Rommet var litt lite.
Hotellet har perfekt beliggenhet , hyggelig og behjelpelig personalet . Moderne hotell med nye fine rom . De to første nettene fungerte ikke ventilasjonen . Ikke behagelig når temperatueren har passert + 30 .
OK for the money Very noisy and cramped hotel. Stayed at the Crowne Plaza next door a few days earlier and learned to appreciate it after staying at Time
Beliggenheten er ypperlig. Størrelsen på rommene er fin for 3 pers (2 rom). Bra renhold. Sofasenga kunne vært mer komfortabel. Kaos ved utlevering av bagasje.
OK Location Very cramped and noisy.
The View Restaurant was absolutely amazing. Room was lovely. Staff was knowledgable, friendly and helpful. Leaving!
Our stay was fine. The staff was friendly, the room was clean. As one would expect for $400/night. The ticket counter for local shows was very helpful/convenient. automated elevator system crammed too many people into each trip testing the fire alarm system each day that we stayed very uncomfortable sofa bed mattress (felt every spring)
The is the one of the best locations in the theater district. Most of the major theaters are located within three blocks of the hotel. The same day ticket office is located yards away from the hotel so you can get up early to get your ticket and then return to your room. The hotel entrance is right off times square. The hotel is clean large and and the staff is very friendly and efficient. Many family oriented dining establishments are nearby as well as easy access to the subway and various tour operators. The hotel is large and is used as a convention facility. So if you do not like large crowds and being in the location that is busy and very active during the evening hours, this is not the place for you.
Great location and some great views. They apperently give every person in the hotel access to the executive lounge. I'm used to a crowd at times but this was crazy. They need to either expand the lounge or enforce the entry policy.
Location No elite services on weekends - $ charge to print out boarding pass - failed to clean room - front desk staff was not guest oriented - platinum member - will look for other hotels.
Charge for parking,time to get car,comfort of room.
Location Response time of the staff and high cost to eat hotel restaurant...
We loved our view of the city, the lady at front desk upgraded our room at no charge, clean rooms, friendly staff, within walking distance of everything, will definitely stay here again Breakfast buffet way overpriced for the quality
Location was perfect . Check in and check out is very easy and staff was very friendly . We request for double bed and sofa we paid more to get room like that but sofa was too old to sleep on and they bring us roller bed but matteres was very uncomfortable that u can feel all the metal under the sheet.
View Restaurant staff was great! Nice suite with view of Broadway. Construction noise in the morning.
Very Nice Hotel with a lot of action Expensive
People at front desk were nice The customer service at the view lounge was terrible. The lady that served us did not believe that we enter staying at the hotel and Saud very loud that the room number that we gave her did not exist and I showed her my key. She was very rude we felt embarrased.
Bra rom, bra forkost (ekstra) perfekt beliggenhet for turister, stille og fredelig Air-cond bråkt, vankelig å få jevn temp
Veldig bra service på alle måter
Veldig sentralt hotell med 5 min å gå til Times square. Stort og fint rom. Rent. Anbefales. Bråk fra air condition av gammel type.
Utmerket, meget god service, gode rom - hyggelig personale, og ikke minst utmerket beliggenhet. Air condition bråker for mye.
Servicen var veldig god, sengene nydelige og beliggenheten perfekt.
fint nylig opp pusset hotel i moderne stil , sentralt plassert i NY veldig små rom med trangt bad
Fin restaurant og bar nede. Sentralt plassert ved Times Square.Stilig design i lobbyområdet. Rommet var veldig lite, og det var ikke plass nok til å henge opp klær, For to personer med hver sin store koffert, ville det ikke fungert. Ustabil internettforbindelse på rommet.
Super service og deilige senger. Stille. Stilig hotell Veldig lite rom
Hotellet lå svært sentralt og det var allikevel svært rolig og lite støy i hotellets lokaler. Hotellets ordning med direkte transport til flyplassen opplevdes som ikke god.
Sentral beliggenhet og relativt lite støy Rommet var svært lite, ingen plass til koffert, ingen skap
Det var veldig god plasering på Brodway, nerme undergtund, teatere, tur busser, shopping.
Glimrende beliggenhet midt i sentrum av Manhatten, Bra utsikt over byen fra vårt rom i 41 etasje. Stilt, rent og røykfritt rom. Glimrende service i resepsjon/concierge.
Hotellet hadde meget bra beliggenhet. Hotellet hadde en meget behjelpelig concierge. Fantastisk utsikt fre 39. etasje.
Flott beliggenhet.God service i resepsjonen. Reint og ryddig. Vi var 4 pers registert på rommet, men måtte hver dag be om å få det 4. håndklesettet.
Being close to Broadway, Central Park and Rockefeller Center. The staff was very helpful.
The location was ideal as it was close to tourist attractions. Lobby was beautifully decorated for Christmas and had a very festive luxurious feel. The rooms however were comfortable, standard but clean and gave Bath and Body Works as complimentary toiletries which was a nice touch. Staff were also friendly. Chargable WIFI - We live in a day and age where communication abroad is important to some. Free WIFI should've been included with the room as it wasn't cheap to book here and would be nice if it was complimentary like other hotels in the area. Also we stayed in room 754 where the air con fan wouldn't switch off (in December)!
Great Location and wonderful people made this place worth being in NYC!!! Nothing...
Location 1. No communication by hotel staff. They tried to place us in a room that is half the size of a regular room without even telling us when we checked in. We found about this when we actually entered the room. After that we had to reconcile this very uncomfortable and unexpected experience. 2. Hotel management spent 10 minutes explaining how they cannot keep the fully paid room and that upon check in they will place and assign the room of their availability. Why bother and pay in advance if there is no guarantee? 3. We didn't feel hospitality was there at all. It truly came across as just another place interested in making money rather than building long lasting experience 4. Hotel is definitely run down and it stinks super bad. 5. We would not recommend this hotel and definitely would not have given it 3 stars. Stay some place else!
Place, location, access, and security
The room was clean and the beds were comfortable. The location was excellent for our needs. The hotel is tired and worn. It needs an injection of cash to update and refresh the rooms and fixtures. It wasn't the worst place to stay because it was clean and the location was great. The front desk was understaffed at both check-in and check-out. This created long lines and long waits. We had to wait an hour for our room to be ready because they were behind on their turn-overs and we arrived at 8PM. They need to hire more staff for peak times.
Noise from nearby club was very present in the room every night until 2AM
Location Too noisy
Location Poor a/c - room was very warm. Bathroom was small and bed wasn't that comfortable
Perfect location. Great value for money.
Very good, central location on 7th Avenue. Just a few blocks from Times Square, Central Park, immediately adjacent to Broadway...can easily walk (or use subway) to anywhere in Midtown. Hotel staff was courteous and helpful. Had a decent breakfast bar in the lobby with very kind, courteous employees staffing it. Was an enjoyable visit every morning, though it's primarily only got muffins, fruit, and coffee. Room was very minimalist and small. Bed was not particularly comfortable. TV only has a few channels and reception was fuzzy on about half of them. Wi-fi is not free - costs roughly $15 per day, less if you buy several days' worth of usage up front. Noise from the street below was pretty noticeable; it would have been very difficult to tune it out completely had I not been using ear plugs. Basically, it's cheaper than the other (nicer, I would assume) hotels in the area, but the location could make it worthwhile if you don't plan to spend a lot of time in your room...and it's NYC, so why would you? Spend a lot of time out in Manhattan, making use of the great location, and you won't mind the facilities as much.
Room was clean and comfortable and a good size for a NYC hotel. Convenient location for tourists. Elevator situation made for excessively long waits. Lots of street noise could be heard from the room.
Location was excellent. History is good. They were in a complete renovation process and they did not tell me up front. Only one elevator was being used for guests and it was malfunctioning. One was out of service and one only for construction.
Location Was far from a Dream. Overpriced for what seems like a 10'x10' room with a brick wall view. People quickly say "well that's New York", but at $300+ a night there are plenty of great options in the city. Won't be back.
The staff, from doormen to housekeeping to desk staff were freindly and very accommodating. They are obviously the strength of this hotel. The location of the hotel was convenient to local attractions and eateries. Local mass transit gives you access to the rest of the city. The room was a bit drafty. Also the open shower allows water to soak the bathroom. Scaffolding on the exterior detracted from the appearance. There are three elevators but one wasn't working and another was so small it could only hold 3-4 people depending on luggage.
Very clean and staff were helpful Rooms are small but as expected for New York
This is my wife and my second time staying at this hotel. Last year, we stumbled across the place during our honeymoon simply because it was a great rate and it looked as if it was a bit more romantic and "sexier" than some of the other hotels in NYC. We were immediately hooked! This hotel since last year has underwent major renovations to bring the rooms to an even more modern hot view. When we checked in, they upgraded my wife and I because it was our one year anniversary, the doorman personally walked everything to our room (he is awesome btw) and the reception staff was beyond professional. I almost felt as if they still knew my wife and I from the first time we visited their hotel a year earlier. To our amazement, the hotel sent up a representative about thirty minutes after we checked in with a complementary bottle of champagne and a couple of glasses for my wife and I to celebrate our anniversary. Talk about overwhelming service you never get when traveling today -- especially in a big city! The rooms were spacious for a NYC hotel. Their upper floor suites are totally worth the extra money -- including one of the rooms that has a walk-out balcony. While there was a bitter snow storm during our stay last week, we still managed to enjoy our time outside! My wife and I have traveled the world and as a native northeastern, I have stayed in a ton of amazing hotels. However, in my opinion, nothing can even come class to the professionalism, cleanliness, romantic and down right hot environment that this hotel possesses. Forget every other hotel you might see on the list -- Dream Hotel, Midtown is the perfect place to say for a romantic getaway or a one-night rendezvous you might never forget. I enjoyed everything. Zero areas for improvements.
Location. First night we stayed in a room facing the street, and couldn't sleep because of the continous thudding noise (caused by the vehicles going over the steel plates covering the construction work). They offered us another room (and 10% discount for the whole stay a gesture we appreciated). The new room was quiet, and we had a good rest. At the checkout, I realized that the discount was applied to 3 nights instead of 4 (I am sure it was an honest mistake). I tried to explain the situation to the clerk, but she acted indifferently, and I didn't have the time/energy to escalate it. Otherwise the staff are very professional and helpful.
Utmerket beliggenhet, serviceinnstilt betjening.
Ble fint tatt imot. Koselige folk som jobber på hotellet
beliggenheten nær times square i tillegg til at personalet var hjelpfulle. Rommene stemte med forventningene. opplys om alle tilleggs utgifter i annonsen.
Meget sentral plassering. Gåavstand til det meste, ellers kort vei med både t-bane og taxi. Rent og fint. Hyggelig betjening.
likte at hotellet la sentralt til og at vi fikk god hjelp av dormennene om vi trengte det. de var hyggelige og imotekommende. bli flinkere til a gi hotellgjestene alle handkler som skulle vert pa rommet og ogsa kunnet vert litt mer smilende. Dette gjelder spesielt renhold/ housekeeping
Et veldig bra hotell med svært hyggelig personale. Ligger midt i smørøyet!