Leiebiler i New York

Ulemper: Horrible customer service, dirty cars and expensive. Don’t even bother to call up the actual location bc no one ever picks up, your calls go straight to call center and most of the time they’re not able to help you with any of your requests or issues. Make your self a favor & don’t rent from them.

Fordeler: Staff was OK, but they seemed way understaffed.

Ulemper: Car wasn’t completely clean, tire pressure monitor warning light was on when I received the car, with no visibly deflated tire. Process of picking up car was too slow.

Fordeler: Good car

Ulemper: The pickup and drop off was terrible. First, I was emailed the wrong pickup address. I went there and there was no rental place. I had to call to find out a new one and spend money on a cab to get there. Second, the drop off was chaotic and confusing. I have no idea what I was charged in the end.

Fordeler: Staff was helpful - car ended up to be $120 more than advertised when I rented. I rented it being $20/day and it ended up to be $50/day

Ulemper: The car itself was in bad condition. The transmission needs to be looked at - had hard time getting out of gears, the breaks were bad, the USB port continually didn’t work, same with Bluetooth. The car was in Spanish - wasn’t able to change it back though I followed necessary steps. Please refund

Fordeler: The car was fine and the return went quickly

Ulemper: I was made to feel like a second glass client since the attendant was working on Avis customers first. Very bad. I waited forever as others came in after me and were attended to. No I would not use your service again!