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Location, appearance, friendliness of staff, and the rooftop. The fitness center was adequate and even if it wasn't, the view from there was amazing! There was great food at the hotel and all around the neighbourhood, try Wolf Nights and Tiny's Giant Sandwich Shop. We spotted a few TV and sports stars in the lobby, that was interesting...they are much uglier in person. I felt like I spent a lot of time waiting for the elevator and the complimentary coffee seemed to be a chore for the staff to deal with. Also, there was an incident when my girlfriend needed assistance with something and the concierge was skeptical that she was a guest and was very rude. Everyone else was great!
Comfort of room. View. Restaurant. Location.
Bar Rooms ,menu
Wonderful location (but Lower East Side, not central). Bice bar and public spaces. Beware the tiny, tiny rooms!
Hotel is a good location, within walking distance to SoHo, Nolita, Bowery, short train ride into Brooklyn. I came in on a red-eye and arrived at the hotel at 6:30 and they had a room for me, which they claimed it was a "free upgrade." Heater didn't work as well. Room was 50 degrees when I arrived. Put it on full blast and it only got up to 58 in 4 hours. I left it on and took off, returning 15 hours later at 3am and the room was still only 62 degrees. The luggage storage lady was rude and inattentive. She was rude when I dropped off my bag and I had to retrieve it myself. Also they used stickers with crappy adhesive so now my luggage has goo on it.
Right in the middle of Downtown New York, easy to get to everything walking or by subway. The hotel had good, reasonably priced food and nice clean rooms. It was great for a weekend get-away with my husband.
The view was nice and facilities were very clean Parking and access to valet/ waiting area were difficult. Rooftop bar was closed.
Stilig designhotell med super service - må fremheve conciergen som var veldig hjelpsom med reservasjoner og bookinger, samt roomservice som ryddet og brettet alle klær !!). Nei
Urbant og stilig hotell, flott standard på rom og utstyr, fantastisk baderom. Ekstremt dårlig lydisolering mellom rommene og mot gangen. Svært forstyrrende!
Very friendly and very helpful, especially accomodating our 1 year old.
Very modern and trendy hotel with perfect location for Soho etc. very well thought details. For the price, some kind of breakfast should be included. Even if only coffee and croissants..
Archicturally lovely Staff was non-existent and rude when available. Details were neglected. Overcharged for items not received and didn't even bother discussing it with the obviously dis-interested staff. Real shame such a beautiful space has no soul.
Location was great with a lot of varied night-life options. Terrace bar and pool is something to check out for sure. A/C worked well but was very loud especially with something loose inside that made a clunking noise constantly while the A/C ran. I called down after the first night to see if could be addressed. Engineering was sent while we were out but the problem wasn't fixed. We got in too late to deal with the second so had to try prob a chair against it to dampen the noise :(
Great look, great location. Clean, modern rooms. Perfect for me Last night of my stay, my floor (9th) turned very noisy. Not just in rooms but up and down the hall. Younger crowd yelling to each other, etc. Felt like I was trying to sleep in the middle of a frat party! This was between 1-2am and went on for quite some time. It would have hoped someone would ask them quiet down on room levels.
Nice staff, clean rooms in good condition. Courtyard. Subway is very accessible Bridge traffic and unattractive street area.
Good location, clean room Small bed, not "king sized"
I rarely write reviews but our stay at Hoilday Inn LES was perfect as it was three blocks away from my family we were visiting. We booked two rooms for the price of one boutique hotel in the neighborhood. The rooms were clean and modern. I've stayed in luxury hotels like the Ritz and boutique hotels like the Kimptons. This Holiday Inn room reminded me of the W Hotel in San Francisco (size, style, etc. less one down comforter). The staff was always courteous and helpful. Free WiFi! could use their "e-room" to use computer or print boarding passes. Free complementary toiletries if you forgot something. Air conditioner was amazing. Showers and water pressure were awesome. Room was very quiet. This will be our go-to hotel from now on in NYC.
Helpful, friendly staff. Great location. Spacious room with a balcony, great view of Freedom Tower and excellent temper-pedic bed.
Big rooms, looked good very nice bathroom, good for young people, popular lounge on the 1.floor,
The room was large(for NYC), the bed was very comfy, and the bathroom very roomy and well-stocked. The lighting in the bathroom was terrible. One small light over mirror and light with dimmer over tub. Very hard to put make-up on!
Some of the best features of the Hotel on Rivington are what make it unique - the full length windows around the room, including in the shower room were superb, and the views from the 14th floor were amazing. Also the minibar content (premium drinks and spirits) is a nice touch! Being in the Lower East Side was ideal for anyone who wants to go out and experience New York nightlife, as well as being well connected to the rest of Manhattan and Brooklyn. Very different, unique hotel, highly recommended.
The staff were great. Starting with Elvis at the door Darnell,, Christine, Alex, Eddie, Leo & the women with the nightly cookies. The fresh baked cookies at night & the restaurant/room service food were very good. Showers & beds fine. (The sheer curtains could be laundered or replaced.)
Loved the size of the room, the steam/shower, and the wall of windows Wish there was a shade on the bathroom window, more hooks/shelves in the extra space in the bathroom (only one hook on which to hang two towels?!) How can we be green and re-use towels that can't be hung to dry? The room was a tiny bit tattered - beat up around the edges of walls, unfinished panel behind curtains, curtains hanging off hooks, but I suppose it's hard to keep up with the maintenance in NYC!
the bed was sooo comfortable, we had a 180 degree view of manhattan skyline, excellent by night. staff great and great restaurants +coffee within walkng distance.$5 breakfasts great. No we had a ball for 13 nights and would love to stay there again.
Decent helpful staff Quite noisy
Staff was wonderful able to accommodate uptown view request. Views from the hotel were lovely. Street noise, in the 16th floor and we could hear everything.
The room is clean, the location very convenient for us, and the staff was very helpful. Not a thing
The location is brilliant - right in the middle of a great scene in New York. The hotel design is fantasic with good sized rooms and wonderful floor to ceiling windows. The beds were also extremely comfortable. We didn't recieve good service. We did not have anything explained to us on arrival, but, witnessed other guests recieving better introductions to the hotel and what was available. Even at breakfast we were not told about the buffet (the more cost effective option) until the last day - by another guest not the waiter! The room was also not as clean as we epected from this level of hotel. .
The room was beautiful and we were upgraded when they found out it was our honeymoon. Staff were very helpful and friendly. The hotel bar was great at night! All was great
Beliggenheten er veldig bra, personalet er imøtekommende og hyggelige, renholdet er veldig bra. Det er ingen måltider ved hotellet, men de servere kaffe/te om morgenen. Rommene er svært små, endel støy fra airconditionanlegget
Betjeningen var vennlig og effektiv. Beliggenheten i forhold til våre behov var utmerket. Enkel standard, men mye for pengene.
God beliggenhet. Ok rom til en grei pris Mangler heis
Rene rom. Veldig små. Greit sted å overnatte, men ikke mer. Mye støy fra gater rundt hotell.
Sentral beliggenhet ved Nedre del av Manhatten med 1min til nærmeste Subway. Rommene var stilfulle. Rolige rom ut mot baksiden. Gratis internet. Sikkerheten var bra pga heisen og vakten nede. Bra standard. Litt trangt ved frokostbespisning. Litt lite utvalg i pålegg ved frokosten.
Veldig nært alt vi ønsket å se. Kjempespennende strøk veldig nær Chinatown og Litle Italy. Var helt perfekt for meg og min datter. Var litt trangt til frokost litt liten sitteplass men det var greit nok. Savnet noe kjøttpålegg.
Veldig bra service, ok bra rom med stort bad frokost var ikke helt bra
Hotellet virket ganske nytt og holdt veldig god standard generelt på hele hotellet. Det lå sentralt i Chinatown og kun et kvartal fra subway stasjon. Vi bodde i Midttown sist vi var i NYC, men trivdes mye bedre i Chinatown. Ikke så mye turister og mer bra resturanter og butikker.Veldig bra rengjøring samt serviceinnstilt og hyggelig personale. Spesielt Hugh og Sayed i resepsjonen var veldig hyggelige og behjelpelige med råd og anbefalinger. Noe begrenset utvalg til frokost og ikke plass til alle i frokostsal, men dette var bagateller. Veldig bra "Value for money" ! Noe lite plass i frokostsal, men ikke et stort problem.
Sentral beliggenhet og hyggelig personale. Rommet kunne gjerne vært litt større. Hadde også vært greitt med et kjøleskap. TV var uklart.
Friendly staff No lamps, bedside tables or shelves, or closet space
Great location. Modern & sleek design. Easy access to subways & taxis. Unprofessional staff. They were hanging out with hotel guests while on duty. Very small rooms. The bed barely fit lengthwise in the room. Couldn't even lay my bag down. Noise from street & hotel hallway, not great sound proofing in rooms.
We liked Blue Moon's location in a fascinating neighborhood, our spacious and comfortable room, and the historic and lovingly renovated building. Helpful staff gave us a warm welcome. This is a high-end boutique hotel at reasonable rate - a true find!
Liked the atmosphere of the hotel.. artistic yet cosy? not in particular... location is a bit off from Midtown, but then again that was the reason for choosing this hotel in the first place, as we needed to get on a bus in Chinatown early next morning. Which was convenient as it was a walking distance away.
friendly staff breakfast
staff gave excellent recommendations for activities/meals
This hotel is everything that the description says - lovely, characterful building, comfortable bed, great shower (and a bathtub) and I was so grateful for the aircon! Many hotels turn it off when you go out and you return to a nasty hot room - not the case here! I had one of the smaller rooms, but it was still huge, and beautifully furnished. Good to have real coffee in the room too. I also loved the neighbourhood, close to Little Italy, Chinatown and the Lower East Side, there are lots of interesting things to see and do (and eat!) and it felt very safe. It was a pleasure to stay here. China for breakfast would be nice. Paper cups and plastic plates somehow didn't fit - not very environmentally friendly either. I didn't spot the juice and fresh milk for three days - maybe the breakfast area could be arranged better, or maybe I'm just not very observant!
the staff were very friendly and helpful. The location was good for my purposes.
Fantastic location in the Lower Eastside as it was situated within easy walkung distance of good bars and resturants. The room was comfortable and a good size.
Boutique atmosphere, interesting art ... convenient in the area, low key. I would return. Breakfast was light on items but I'm not a big breakfast person .
It was convenient to what we were doing in New York on the lower East Sise. The lobby area was cold and not conducive to relaxing.
This cozy hotel was awesome--location, kind & helpful staff, etc. Was lucky to get a room with large outside terrace..perfect for a night of summer rain. Romantic!
Good price Tiniest thing I've ever seen. Can't turn lights off. Loud. Adjacent to loud train.
Staff, situation in NY Poor breakfast, no working internet
Great neighbourhood, a window that can de opened, nice personnel, all very comfortable. New York is expensive, so I found this hotel expensive as well for what you get.
Excellent choice if you are lloking for location, cordiality, low rate. Rooms are clean: towels are changed daily, bed sheets and pilows smells very clean. Location is fantastic if you like Soho and Chinatown. Subway (d and b lines) 3 minutes from hotel door. The sorroundings are safe as there are always people walking around. But it is very quiet, except for when the people come out from the nght club located on the side street.
Staff were friendly and helpful. Room was well equipped but could have been cleaner. Near subway. Not luxury but fine for a few nights. Chinatown offered a different feel for the city than I've had in other, more commercial areas. Not for everyone but I liked it fine. Housekeeping wad lacking, it was clean but found things left behind, no washcloths left either morning. Little stuff but annoying.
The hotel location is walking distance to Little Italy and China Town. The price you pay versus the quality you get is shocking, but this is NYC where prices are high. It felt extremely budget.
Clean, comfortable, friendly hotel in an excellent location No hot water the first day but OK after that.
The location is very good. The hotel is situated near various neighborhoods of interest. There are many subway stations nearby as well. The room seemed to be well used. Although the television and linen appeared to be relatively new, the rest of the room was worn down. Wooden headboards were chipped. The desk chair and chest of drawers were both losing paint from apparent use.
I was very pleased with the TV!! and it has many programs in TV. There was not an opner in my room. But,I can borrow the opner in the front desk , so, it's no problem!
They had everything that I needed at a very good price for Manhattan Island. The location was convenient to NYU and jas plain getting around. I would recommend it. The bed was great, the bathroom was private, and the WiFi worked very well. All the essentials Don't be surprised if the towels are clean but have a stain, and the walls and furniture are well used. It's wort putting up with these things.
Located in a fun and interesting neighborhood, clean room and friendly reception. Walls a little thin - didn't notice other rooms but could hear the outside pretty well.
It is a simple hotel. The location is fine: just around the corner of Littel Italy and China Town. I asked for two separate beds, but they forgot that. So we had to change rooms and got the separate beds after two nights in a single bed(kingsize)