Gratis trådløs internett (obs ikke tilgjengelig i alle rom!). Flott utsikt i 10. etg. Store rom. Man må betale ekstra for å benytte svømmebasseng og trimrom i kjeller! Beliggenhet litt langt unna sentrum. Vegg til vegg tepper.
Det var et greit hotell
Utmerket frokost, flott lobby og hotell bar samt en god seng Noe nedslitt møblemang og trist hotellrom, oppussing fortløpende om dette skal være eit 5 stjerners hotell.
Greit hotel, god service og gode priser
Personalet ved hotellet var svært serviceminded. Dette gjaldt for alle jeg var i kontakt med: i resepsjonen og i restauranten. Madrassen i sengen var for hard.
God standard, sentralt og behjelpelig personale Sengene harde
Next to the train station
Friendly staff, breakfast (good food and nice view over the city) The double rooms are rather tiny, when choosing the standard room. Nevertheless this was not annoying. During the weekend when it was more crowded the quality of the breakfast was less good; f.i. the fruit bowl contained less different types and less nice fruits.
Good central position
Restaurant food was bad.
Personal service Poor breakfast
friendly staff; clean room; good location; great hotel overall room was tiny
Well maintained & comfortable, also a great view Up on a hill
The location is excellent right in the centre and in a walking distance to most of the sights. The room was a bit small but comfortable and the bathroom had a window with a nice view of the city. Breakfast was excellent and in my opinion is worth the 9€ they charge. We made a reservation to use the hotel parking and it worked out fine. Nothing that I disliked in the hotel.
We liked the efficiency and courtesy of the staff and the central location to the fine city of porto and its tourist and business centres. we felt the lounge lacked upright seating and areas for a quiet personal conversation or reading area
Excellent location, could walk to everywhere. Friendly staff. Rather sterile bar and restuarant - not a major issue
Beautiful hotel; great staff; standard room was spacious and well designed; nice spa, gym etc The hotel was located far from the city centre (about 7 euro cab ride - too far to walk).
staff attentive and helpful a little too far from centre for a lengthy stay
Very modern and clean with a good spa and pool and great staff
The friendliness and efficiency of the staff, the excellent cuisine and the modern design of the hotel and the rooms.
Staff were extremely friendly and attentive. Nothing was too much trouble. Our towels were removed each day by housekeeping and not replaced! We had to keep calling housekeeping to bring us clean towels!
The service is excellent, quick and polite.
comfort with luxury
The actual building- it was fairly new and design was nice. The staff was on the hold quite friendly and helpful. The standard of Sheraton chain is really lacking --this hotel did not provide sufficient umbrellas for guests and did not do anything at all to help guests travel in the rain. The restaurant is quite overpriced and food was not as good. The rooms also did not have robes or slippers until you request for them!
Lovely room. Helpful staff. Short walk to the metro. Breakfast was extra but worthwhile. The blind between the bathroom and bedroom was not working. Room service food was very good, except for the side salad.
Moderne og bra hotell, bra rom (juniorsuite), god frokost, enkelt å få parkert Små TV'er, dårlig kanalutvalg for utlendinger, ingen lobbybar
Dette hotellet er å anbefale. Vi var veldig fornøyd med både service, frokost, renholdsstandaren og beliggenhet. Gangavstand til sentrum, men kan ta billig taxi!! Vi spiste buffe middag to kvelden. MYE god mat og stort utvalg av kalde og varme retter. Kan anbefales. Gjelder også frokosten.
Et hyggelig hotell med god beliggenhet og hjelpsomt personale Fellesarealene kunne vært litt større.
Hyggelig betjening,meget bra frokostbuffet.Bra beliggenhet
God beligenhet , Flybuss stanser kun 5 minutter fra hotellet. PC i resepsjon hvor man kunne lese nettaviser. Effektiv frokostbetjenning som ryddet bord etterhvert som folk ble ferdige.
Nytt eller nyrestaurert hotell med høy standard og meget god service. Innelukket parkering. Relativt sentralt, men i et litt "slitt strøk". Etpar kvartaler til handlegater og restautranter. Helt OK pris.
Interiør, vennlige og høflige ansatte, god standard på rom og fellesarealer. Super frokost. Grei beliggenhet i gåavstand til shoppinggate, men ellers et rolig strøk.
Vennlig personale. Sentral beliggenhet. God mat. Renhet. Lyset på badet var kraftig, men ekstremt ubehagelig. Uten overdrivelse så man ut som et spøkelse når man så seg selv i speilet. Paradoksalt nok var det vanskelig å sminke seg i dette lyset. Årsaken var at lyset var høyt opp i taket og kom loddrett ned mot hodebunnen ( issen) Jeg har aldri opplevd et så ubehagelig lys på andre hoteller.
Very nice lounge bar at the top of the building.
Great design and services
The staff was very friendly and happy to serve you. Big spacious room, clean. The breakfast venue was a bit old and the breakfast itself needs to be improved in quality.
The Concierge attendance
all staff very friendly and helpful. we have stayed at this hotel many all staff very friendly and helpful. we have stayed at this hotel many times before n/a
All was excellent! All was pleasant!
Excellent friendly staff, superb comfortable and spacious modern rooms, very clean rooms and very well equipped, very good location, excellent restaurants, especially Grappa Italian Restaurant, very well priced with great value for money.
The hotel's facilities are fantastic and the staff couldn't be anymore helpful. There was nothing I didn't like about the hotel
The room service (including the telephone assistant) was excellent. The hotel can improve with isolation, in order to keep a cooler temperature in bedrooms.
Staff was excellent, Grappa food was exellent no
clean rooms; excellent breakfast too expensive internet connection
The concierge!!!!!! He was Marvellous and his advices were extremely good! The barmaid was really nice also!
Bussiness center with internet conection charged by minut, no sence in this type of hotel.!!! Valet parking 50 euros 2 nights, !!! Bad style
Very helpful and friendly staff Bed and pillows not so comfortable
excellent price for quality location, a bit far from center & even metro is 10 to 15 min walk
Hospitality. Comfortable bed. Good buffet breakfast Poor bedroom reading lights. Cost of mini bar
excellent hotel, nice staff helpfull, rooms were perfect nothing
The entire staff from parking attendant to the cleaning staff everyone was helpful and on top of everything. The room service was absolutely fantastic! The meal was in such a great presentation and very tasty! My personal best experience was the clearning staff. They were so helpful to me, as I had a Maltese Dog, and they understsood how important it was for me to be sure she was happy.
Very good rooms. Very comfortable beds Lack of swimming pool. Believe main air conditioning unit turned off. Fan only operating in room, to give appearance of air con
location everything ok
it was in the centre of porto Needs updating, beds were terrible. Too small and uncomfey
Central and good price
Great location, clean, friendly staff Found this hotel using kayak app under "luxury", but this was definitely not the case. Clean and friendly, just not a luxury hotel
very convenient and suitable for our purpose
Perfect location and very friendly staff! Great hotel, Iearned that the hotel building itself is considered to be a monument in Porto! Bathroom wasnt very clean and they didnt clean it althought I told them to...
Very convenient location. Staff pleasant but very little information/ help on local sightseeing. Bed squeaky and shower bracket broken but room generally comfortable.
Its location was both good and bad. It was excellent to be by the main square and all the activity but inevitably it was noisy at night.The 24 hour reception was unfazed by our need to leave the hotel at 3.30am to catch a train. The taxi came promptly and everything made easy. It was excellent to have the free computer facilities. The keyboard of the computer in my bedroom had obviously taken a bit of wear and tear and was difficult to use.
The location couldn't be better. You are right on the square in the historic section of Porto. Tour bus starting point 1 block away. Good restaurant next door, tourist information a few blocks away. The parking garage was 12,75 eu/ day which is probably in line with other parking in this area but it adds up when you stay awhile.
The staff were friendly and the breakfast was pretty substantial for European standards. The hotel is well located as you are 5 minutes from the center of city.
The location is excellent for a visit to Porto. The rooms are clean and comfortable at a very economical price. There is a short flight of stairs to the lift. Breakfast was basic.
Location. Constant traffic noise. Doors and windows warped,didn't close properly.
very central, oldie world charm rooms quite small
Ikke noe spesielt Meget dårlig internettsystem. Fungerte overhode ikke. slett
Vi fikk utrulig mye for pengene. Rommet og badet var veldig godt utstyrt og renholdet var topp. God frokost var inkludert og minibaren var gratis (uten alkohol) Bare miljømessige hensyn - at man f.eks ikke behøvde skifte alle håndduker hver dag, men henge opp en plakat om at de som ønsket skiftet ble lagt på gulvet.
Fin utsikt, godt utvalg av tv kanaler, badekar. Dårlig hårføner, dårlig vann drenering på bad, lampen ved senga kunne ikke flyttes på og var i veien. Nær beliggenhet til barneskole gjorde det litt bråkete om morgenen og vinduet måtte lukkes for å sove videre.
Great location near metro, shopping centre, cinema, and restaurants The hair drier in the room was really underpowered and took too long to dry hair, air condition had to be set to the lowest setting (5c) to have a comfortable room temperature.
den gamle stilen i fellesrommene ta bort skjermene og skift til klare (krystall)pærer i lysekronene i spisesalen.
A very charming hotel. Good breakfast. Superb central location. Nothing wrong with the hotel, but my Navman GPS navigator has registered the hotel with wrong street-number, making it very hard to find the hotel without help from locals.
Traditional, old and classy hotel. Still with the belle epoque look and feeling, at least in the public areas. Change the last make up of rooms were the new plastic paint in white and brown is not a good choice.
Vi likte godt personalet i resepsjonen, de var hjelpsomme og hyggelige, Det betyr mye når man skal bo der noen dager at man føler seg hjemme . De smilte og var gjenkjennende når vi kom inn og den nye unge gutten spurte også hvordan dagen ute hadde vært. Hyggelig! Vi savnet stoler på verandaen i suiten vår og gjerne bytte av tannglass når vi bodde der i 5 dager. Frokosten var grei, men det kunne vært litt tomater, agurk og paprika. I frokostsalen kunne personalet vært hyggeligere. Stor kontrast de de blide og forekommende i resepsljonen.
Location and friendly staff. Room was just right, everyuthing we needed nothing we didn't. Nothing
Location, room and view
Good location Hotel is rather shabby in rooms
Very friendly staff. Excellent location. Very good breakfast.
location was excellent They could improve on their room decor. The bath was bright, as was the eating area, but the room was drab.
location was excellent and hotel staff were helpful
The hotel location is very good, as it is close to the Ribeira and Gaia. It is close to City Tour buses. The room was small and uncomfortable
The hotel is well located for access to the tourist bus pick-up points and Metro station and within easy reach of the various bars/restaurants that front the Ribeira although bear in mind it's uphill on the way back! Our room was located on the 3rd floor and at times during the night was very noisy, I checked to see if the windows were open - they weren't! If we had been staying longer I would have asked for another room.
This hotel has excellent location in the old town, close to Ribeira and famous Stock Exchange. It is very easy to navigate through the town from this hotel. The service, rooms etc are quite avarage but it is a good deal to the money.
The bed was extremely hard to sleep on!!
Free private parking is something I don't see every day. Hotel looks "hip" and modern. Only 1 mini-soap and 1 shampoo packet on a twin bedroom is far from enough. I was also expecting a better looking bathroom, and it doesn't really go with the rest of the decor.
Location of the hotel, poor information about traffic connection of the
It was comfortable and pleasant
Free internet point of the 1st flour, room space, helpful staff, free car parking It's far from the city center. It's the highway from the one side of the hotel and you can hear noise of driving cars (i asked room on the other side of the hotel and there is no any noise)
the breakfast facilities were comfortable. Good variety of food. I can't thing of anything. It was good value for money.
Good breakfast good value
The rooms is great and all the staff is verry kind
Accesiibility to my meeting venues I didnt like the fact that I was involved in a plane mishap and had to detour to Bangor airport from Washington DC to Porto vis Amsterdam and was courteuos to email to the hotel and explain that I wont make it on the first day. they went a head and billed me for the night I never spent at the hotel!!! is that fair in view of the circumstances??
The room was very clean and the staff is very helpful.The hotel is new and modern.The breakfast was good.The hotel have free parking and free wireless internet (even in the room) which are advantages. The coffee was awful, but you can buy for one euro a very good espresso.The windows cannot open, you have only a small slot for fresh air. The location of the hotel is relatively far away from the city, but it is not a major disadvantage, if you have a car.
The easy way to deal with the hotel staff a) In the room there are no glass to drink at least to drink water.b) There is no infomation in the road about the hotel.
Personalet var meget imøtekommende og hjelpsomme. Beliggenheten var sentral og bra med tanke på sightseeing. Heisene var trange og ustødige.
Rimlig komfort, bra beliggenhet. liten balkong
Bra beliggenhet i forhold til kongress-sted og shopping Ikke kjøleskap på rommet.Fikk ikke registrert mitt choice-card /poeng pga at jeg gjort bookingen på denne nettsiden.