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Sentralt hotell, god standard. Mye for pengene.
Sentralt, 100 meter til Penn street station. Gode senger og grei standard på rommet.
bra beliggenhet lytt og kansje litt dyrt
Nice hotel Check in process was BAD Booked via Kayak and they did not have my reservation I had a confirmation # Took almost an hour to resolve
The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay. It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.
I gues for us-measures this Hotel has to be considered old The Service is excellent and it is Central
Items of our luggage were stolen
Clean rooms, Small rooms
We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food . We had to leave. We have recommended it to others and will be back.
Nothing I liked. Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!
Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there. Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.
Close enough to walk many places. Staff was extremely friendly. Horrible view from window.
Nice interior All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour. As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.
Location, rooms are comfy , free internet My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.
Gode senger Uhøflig mottagelse - fant ikke reservasjonen vår- ikke hennes problem. Fant den etter 20 minutters leting. Etter det var det greit nok.Hotellet noe slitt og en del støy fra gatemiljøet utenfor.
Kjempebra beliggenhet. Dårlig renhold.Mye råte i trevirke på rommet. Støyende aircondition, defekt vask på rommet, defekt kleskap på rommet.
Det eneste grunnen til og velge dette hotellet er bra belligenhet i forhold til pris til NY og være i alle fall. Veldig slitent og dårlig vedlikeholdt hotell med untak av heisene og lobbyen. Rengjøringen var heller ikke god.
Veldig greit. Gammelt slitt hotell, med hyggelig personell. Helt greit til overnatting
Det jeg likte best under mitt opphold på Hotel Pennsylvania i New York var beliggenheten hotellet hadde Renholdet på hotellrommene var svært dårlig.
The staff was very helpful and very friendly!
Everything was perfect
Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay. Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.
The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.
Check in and out the staff were pleasant. Comfortable beds. Too focused on being trendy. Was advertised as a 4-5 star. More like a 3-4 star No coffee makers in room.
Bra :) hadde forventet dårlige greier da det er så god pris... og i new york kan man ikke forvente god standard ... Men her var det rent og pent, bodde i 12 etasje kort vei til alt, sentralt.... nær shopping enkelt med banen når man lærer seg denne...så super plassering. Frokost typisk amerikansk ikke etter min smak... men flere gode frokost steder noen 100 meter unna :) reiser gjerne tilbake til dette hotellet.
Flott beliggenhet. Mye hotell for pengene.
Sentralt,bra beliggenhet i forhold til attraksjoner og shopping.Hyggelig,hjelpsomt personale.... :-) Tam og kjedelig frokost, heldigvis hadde de kokte egg :-)
Veldig bra beliggenhet like ved 5th avenu og Macy. Ellers er standarden ganske dårlig. Trenger å pusses opp.
den sentrale beliggenheten og rimelig pris.
I'm not one to write travel reviews but I had such an incredible experience here I felt the need to share! Came here for a staycation (roommates, amirite?) slash birthday celebration and our choice could't have been more perfect. In a word, this spot is snazzy. The decor, fixtures and furnishings are reminiscent of the Prohibition/speakeasy era with a modern, chic twist. Just by standing in the lobby you instantly feel a little more immersed in something cool and vibrant. There is a palpable sense of imminent adventure and intrigue here, definitely a boon to kick off your New York City escapade. Inspiration is abundant here! The rooms are immaculately clean, chic and quiet. Bed is ridiculously comfortable and also features hidden storage drawers, so be sure to check under the huge fluffy down comforters they're topped with! There truly aren't enough adjectives to describe just how accommodating and incredible the staff here is. So friendly! Everyone here is a paragon of guest services for competing establishments to emulate. If you're looking for a stylish, urbane backdrop with ubercool yet welcoming vibe to your Gotham City foray, book with confidence at Archer, it is truly a stay to remember! Check out is at 11, not 12. Only downside to this hotel, otherwise it is magnificent.
Beautiful property, well thought out rooms, great amenities and attention to detail. They need to iron out a lot of issues - the hotel is super new so they likely will. Room service is expensive, not very good & delivered in cheap take out containers. Very slow internet - borderline unusable if you're a business traveler. Staff nice and polite but very impersonal,
Decor was great, rooms were clean and mini bar was stocked with great snacks at reasonable prices ($2 per soda). Rooms were small but this isn't unheard of for Manhattan.
Staff was courteous and friendly. Room and bath were clean. Goodies were on the nightstand every evening when the bed was turned down. We walked and took the subway to where we wanted to go. All directions were precise. Subway was 2 blocks We would stay here again.
The staff at the front desk was very friendly.
The staff was very friendly and professional. The even remembered us the next day. Evan was wonderful, positive and up beat. Everyone was very helpful, even moved us when our AC was malfunctioning. Rooms were kind of small but then we were in the a limited amount of space as far as the city was concerned.
Clean, elegant rooms, comfortable bed, great shower. Hallway noise came through the door easily.
When I first got to hotel to check in I was informed that the room I reserved was not available and that I never booked the king room. But this not true I had my confirmation number and the reservation saved on my phone. So she put me in a queen room and charge me 461.00 but the deal I reserved was for only 261.00. So when I check out I was told that 200.00 would go back in my bank but it still hasn't. So I will never book through kayak again. I was robbed 200 dollars and was giving wrong room.
Really a nice, modern hotel in a convenient location with friendly staff.
Gode rom, sentral beliggenhet og et svært forekommende og serviceinnstilt personale. Nei
bra hotell, med sentral beliggenhet, koster en del men man får det man betaler for frokosten kunne vært mer variert
God sevice. Trygg atmosfære. Rent og pent. Passe strørrelse på hotellet. Fungerte utmerket som utgangspunkt for shopping, sightseeing. Frokostfacilitetene.
Perfekt beliggenhet, hyggelig personale og god standard paa hotellet. Rommene var smaa og frokosten var ikke mye aa skryte av
Svært dårlig heiskapasitet. Hotellet har 20etg, og kun 2 heiser. Ventetid på heiser inn til 10min....... Godt råd: Sørg for å få rom i en av de nederste etg. og bruk trappene.
The location is awesome! The cleanliness and comfort of the room fit my needs well Front staff in evening is less than eager to communicate about the room availability and rates. I reserved the room via Kayak and the concept seemed foreign to the staff.
I like the new trend of wood floors, as used here. Seems cleaner. The rooms are very attractive, but less functional than others. The beds are very comfortable. There are lots of places to plug in devices (regular outlets and USB) in several places. Elevators are plentiful and efficient. Loved having a Keurig coffeemaker. I interacted little with staff, but all I encountered in the hallways were friendly. A little off the beaten track, which is good in the city. And right next to a police precinct, which made me feel extra safe. There was no drawer-storage in my room (the closet is elevated, so you can put things on the floor of that, plus belowe the closet are two cubbies - one with the iron/board and one with a safe, but not really convenient for clothing). There was no countertop space in the bathroom for cosmetics, etc. No minibar, which is a sign of 4* and up, to me. And all that is provided are paper coffee cups. Some people may like that they may be cleaner, but I like glass glasses, and ceramic cups. Since I brought a bottle of wine, I asked in the bar if I could have a wine glass to take to my room and the bartender said he wasn't allowed to give one to me. I had a problem turning my TV off with the remote (it would just come back on) and a late night call to the front desk was no help ("Just turn the volume all the way down.") I eventually found a power button on the TV, but the desk clerk should have suggested that. At check-in, the clerk was not unfriendly, but when he handed me my keycard, he didn't really explain anything about the facility (breakfast, etc.) like people usually do.
I was in town for a convention and found the location perfect. Staff was great which was a real plus given the small size of common area. The room was comfortable and I liked the wood floors. Rooms average to large size for NYC. Just want to commend the staff at the front desk, bell man, and breakfast staff all helpful and friendly. I think I saw a cast member from Law and Order staying at the hotel too. Better after hours food in the vending machines. It was out of colas at 9 on a Wednesday night, and limited snacks selection. It is NY so only had to walk a block to find what we wanted though. 35th is one way west and not cab friendly.
I didnt like anything about it. I reserve a room with 2 Queen Size bed when we get there it wasn't reserve for us awful experience the man in the front desk he suggest his going to look for another hotel but we were so tired we just need to relax.
Front desk was wonderful, just things beyond their control occurred. Shower in our room squirted from wall even after repair man tried to fix, had to change rooms, delay in getting extra towels from housekeeping--the biggest and most noticeable is the cleaning staff does not know how to properly clean a room, wood floors not swept in rooms and the space between glass showers and sink have never been cleaned--whole bars of used soap, hair ties, wrappers and etc in the space-- just totally gross-- room 306!! They really need a lesson in how to clean a room!!!
close to penn station I stayed for 4 nights. very loud and i'm talking about car trucks passing by it's people banging on trash cans and construction. The hotel is next door to a police station. room are good size but decor is modern cheap looking with dispensers for shampoo and body wash glued in the shower. I would not stay there again.
I have stayed at the Tryp several times (perhaps 8-10x) over the past few years. Overall, the room size is good, price is good, nice little bar downstairs. Decent accommodations for the money. The staff was so horrible this time around. Just overall not accommodating. There was no hot water on the coldest day of the year. My husband took a freezing cold shower and the just put their hands up like oh well!
LOVED the place. By far the best value in the city! the room was perfect for our family! The bar and lounge in the lobby ROCKED! Roman, the bartender was great! The entire staff was super friendly! 5 STARS !!
The best service and kindness help from the front desk lady impressed me , as the door keys were not working she took us to our room personally,
Close to subway stop A lot of noise in room hardwood floors and thin walls, makes for a noisy experience especially with the exit doors being slammed by housekeeping all day. Could hear full conversations in the rooms from neighbors
Great value! We had an enjoyable weekend visit to NYC with a group of friends. We stayed in a Premium Room with 2 Queen beds, and a pull-out sofa. It also had a mini-fridge and wet bar area. The room was huge, clean, and very comfortable with tons of windows. The location of the hotel was convenient to our weekend plans at MSG. Hotel lobby staff was friendly and helpful with restaurant recommendations. I would definitely stay at this hotel again, and would certainly recommend it to friends.
Location was great. The subway station was only half a block away. You can get anywhere in the City very quickly and easily. Herald Square is a neat place as well. Lots going on at night and day. Bed was very comfortable. My only complaint is that the breakfast area is too small - we were never able to sit and eat.
seemed to be newly renovated and relatively clean seemed like there was a little wear and tear strating to occur
The Hotel is in a great Location 1 min away from Macy's. very helpfull staff.. We will us this hotel for our next visit the New York.
Great view of the Empire State Building, very clean room, and overall a great stay! It was super close to the subway, but far enough away from Times Square that it wasn't crazy hectic. Only complaint-I requested early check in a week before, then upon arrival they said we couldn't check in til 3, despite getting a confirmation email that told me my early check-in had been granted.
Location The 2 elevators can't handle 20 floors
The location was fantastic and i liked the security of swiping your card to get in the hotel at nightime. The breakfast eating area was way too small usually nowhere to sit. Also the rooms could be cleaned a little earlier.
Emmanuel he is the best. The staff is very polite, everything is clean. I highly recommend it. No negative comments
Location; comfortable and good size room; staff were helpful and friendly That the room was cleaned only every other day
Breakfast!! Towels and Shower Curtain smell very bad.
The excellent staff and good breakfast. Great location - would definately stay here again
Staff was terrific--warm, friendly and always extremely helpful. The free wifi, included breakfast and location all made for a very comfortable stay. Nothing. It was a terrific stay.
good location close to all attractions, front desk staff were nice, room was clean, included breakfast When arrived to our room, a note was on our headboard: "Duvet covers & sheets are clean for your arrival" I sure hope so don't all customers need to have clean sheets and covers? Only 2 elevators, working staff would use it all the time to go between floors, waiting time too long. Breakfast are very salty, buffet not refilled fast enough. Hotel does not give Air miles points
Hotellet har en flott plassering på Manhattan. Liten frokostsal, men brukbar, begrenset frokost. Gammelt bygg, men delvis oppusset. Forholdsvis rene rom. Hotellet var litt vanskelig å finne (anonym fasade). Ingen ikke-røykerom i de laveste etasjene. Mye støy fra utvendig Air Condition i rom i 2-4 etasje mot bakgård.