Element New York Times Square West

Fordeler: The location was okay in proximity to Times Square and the staff was very friendly. The breakfast was very good but people were taking an exorbitant amount of food and leaving the area with it.

Ulemper: The wait for the elevator at any point of the day was over fifteen minutes. The wait during breakfast hours was over 25! I will not be returning here because of the wait time. I am on vacation and ...

Fordeler: The staff were super friendly and willing to help in every requester we had.

Fordeler: Location just a minutes from Broadway, shopping mall or food centre.

Ulemper: There were not enough lifts for the size of the hotel. We gave up waiting and took the stairs, luckily we were only on the 10th floor and not the 40th though the stairs were not an option when going ...

Fordeler: the bed was nice n cozy...the kitchen was functioning well with utensils and serving dishes kept...

Ulemper: the ac could have been better...the luggage storage could be bigger...water bottles could be kept in the room...the bath linen should be changed daily

Fordeler: Location is great!

Ulemper: Breakfast is awful! They didn't refresh the breads tray until almost 9:30 AM which is when they finish the breakfast time. Also there was a huge breakfast line and people are so in rush of taking ...