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great bar view, we didn't have then best
Beautiful hotel in a great location.
This guest did not leave comments about this hotel.
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Hotel room felt like you were at home instead of in a hotel. The bed and pillows were extremely comfortable.
The staff was so accommodating & welcoming. Great room too! No I liked everything, and will make it my #1 choice.
The beds were so comfortable, and the staff was extremely helpful and friendly. They helped us figure out where to go and how to get there, texted when our room was ready, and coffee as we waited for the ballet service to get our car. Great location too! No, it exceeded our expectations and we were very happy.
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It's a lovely hotel, in a fun neighborhood. No. It was a stretch to call it a 5-star, but it was very nice.
Service and Staff. No
Very friendly staff. We had a very quiet and gorgeous room. Cool bar. No.
The Edition has become my favorite hotel in NYC. It's modern and clean without being trendy. It's luxury without being pretentious. The service was first class. The rooms were spacious, clean, and quiet. Even at $500-$600 a night it's a value. The restaurants and bars were fantastic. I think being across from Madison Park adds something unique. I highly recommend the Edition. Didn't love the elevator set up.
Room, Lobby Bar, Hotel Staff Complimentary coffee in lobby bar ends at 8am - too early!
Nice interior All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour. As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.
Items of our luggage were stolen
The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay. It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.
Location, rooms are comfy , free internet My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.
I gues for us-measures this Hotel has to be considered old The Service is excellent and it is Central
Close enough to walk many places. Staff was extremely friendly. Horrible view from window.
Clean rooms, Small rooms
Nice hotel Check in process was BAD Booked via Kayak and they did not have my reservation I had a confirmation # Took almost an hour to resolve
We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food . We had to leave. We have recommended it to others and will be back.
Nothing I liked. Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!
Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there. Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.
Bra beliggenhet med kort avstand til NY´s sentrale severdigheter. Relativt nær T-bane. Hyggelig peronale. Fin vestibyle, men med trappeatkomst som gjør det vanskelig med atkomst for rullestol og med tunge kofferter. Liten restaurant i direkt tilknytning til hotellet hvor det er mulig å spise frokost. Små og upraktiske rom, dårlig møblert. Lite skaplass. Ingen sittemuligheter på rommet utover seng. Dobbeltseng kun med atkomst fra en sibehøvd oppgraderingde. Håndvask på rommet og ikke på badet. Rommet virket utdatert med overflater som hadde .Dør mot korridoe var svært dårlig lydisolert, all bevegelse og aktivitet i korridor høres på rommet og omvendt. Pris på rommet står ikke i forhold til standard selv i NY sammenheng.
Grei beliggenhet og god standard. Kan absolutt anbefales. Rengjøringen sviktet et par dager men alt i alt et veldig bra opphold.
Svært hyggelig personell. Hotellet ligger meget sentralt med gåavstand til mange severdigheter. Rommet var lite.
Personalet var hyggelig. Hotellet ligger sentralt til på 31. gate på Manhatten og det er lett tilgang til busser og undergrundsbane. Kort vei fra Empire State Building og flere andre severdigheter. Det var veldig varmt og dårlig luft på rommet i 7. etg, men det gikk an å åpne vinduet.
Gode senger og fint bad. Flott å få middag 23.00 i hotellets restaurant. Fikk meget rask hjelp da vi hadde problemer med hotelsafe Varmet på rommet, fikk ikke air condition til å virke.
Personalet er helt fantastiske, rommene er behagelige og hotelet ligger veldig bra til. Det tok litt lang tid da vi spurte om glass og isbiter fordi resepsjonen hadde glemt å gi beskjed videre.
Everything is extra
Beliggenheten er god når du skal jobbe på Manhatten Alt fungerte bra også med trådløs internett
hyggelig hjelpsom betjening,rent rom,sentralt. 3 min fra E:S:Building. nært le bon goat deli.bra w-lan hadde likt at det var to stoler og ikke bare en..
Profesjonelt, samtidig som det var avslappende. Bra atmosfære, super beliggenhet. Gjennomført. Vi ble tatt godt hånd om av personale. De "så" gjestene sine.
Great hotel, with nice spot in the middle of lower east side. Got a nice corner room with balcony and floor to ceiling view of the town.
Hotellets beliggenhet, design, hyggelig personale, god atmosfere
At det var annerledes enn de hoteller jeg vanligvis bor på - veldig livelig i lobbyområdet til enhver tid, stilig interiør (moderne retro), gode senger, annerledes frokostmeny i restauranten, Breslin. Rom med køyesenger viste seg å være for lite for to voksene på et så langt opphold, så måtte oppgradere til et større rom.
I love this hotel. I love the staff and I love the rooms. This feels like a hotel in a small town. I always reserve here even if the price is more expensive. Keep up the good work chandler. Better gym room.
minibar was loaded with choices deceptive staff. gave me a different room with a smaller bed than the one I paid for. but after waiting on lobby for an hour after my check in time because the manager hadn't inspected the room, I was too tired and Aggravated to argue!
friendly staff simple old NYC charm, architecture large, well appointed rooms for an older hotel easy access to meetings
Friendly, helpful staff. Bad view out of room 733.
Excellent facilities, clean rooms, great location, right in the heart of Manhattan.
This hotel is totally fine if you just need a good,clean and reliable place to stay. Nothing's about it is amazing or special but nothing is bad (except that the elevators weren't working which meant a 8 story climb up the stairs).
Very convenient location. Excellent service. Clean and cozy room.
The location is great. The bathrooms are nice. Internet worked well. However it lacks the charm I was expecting from a boutique hotel in New York. The rooms have an old feeling. The decoration in general is fairly old style. And when we tried to get room service for breakfast nobody picked up, we were told we will be called back and after 30 min we just gave up. Not worth the price, I would rather do a Hilton or Hyatt for same price with much better bed, service and vibe.
Old shower and bathroom
The staff was amazing. Polite and personable, always willing to help and proactive in resolving any booking issues. Would definitely stay again. Also, there is an amazing shop right on the next corner that has an incredible selection of foods, from ice cream and pizza to a full salad bar, that stays open for your late night cravings. Conveniently close to the hotel. If I must search for something negative to say..... Maybe the room seemed a little cramped? Didn't affect us because we were out and about but had we stayed in I suppose we'd have to use the descriptor "cozy."
Staff was amazingly attentive. No ice on floor
Really a nice, modern hotel in a convenient location with friendly staff.
When I first got to hotel to check in I was informed that the room I reserved was not available and that I never booked the king room. But this not true I had my confirmation number and the reservation saved on my phone. So she put me in a queen room and charge me 461.00 but the deal I reserved was for only 261.00. So when I check out I was told that 200.00 would go back in my bank but it still hasn't. So I will never book through kayak again. I was robbed 200 dollars and was giving wrong room.
Mo the bartender and Grace at the front desk went above and beyond to make my stay pleasant.
I reserved a deck room months before then got there and they said they overbooked! Scam!
The guys at the breakfast place were awesome Really dry air from heater
Room was comfortable and clean and quiet. Large television blasting in very small lobby, distracting the single clerk at registration desk from his/her duties. Cheesy expensive snacks and beverages in rooms. Put a snack machine in the lobby. .
Decent place. Free breakfast next door. Good kitchen in our room. Staff was friendly and timely when we ordered extra coffee and creamer packsbto our room. No view at all. Little balcony that looked over the back end on office buildings so room was dark all day. Bar good had expired dated on all packages. Front desk took the items off if our final bill. Dontvthink I'd stay there again but it was overall good
The rooms were mostly clean and modern. The towels are new and fluffy. Rooms not facing the street are quiet. (Not sure on rooms facing the street.) The price was reasonable and the location is great. I'm likely to return again if I need a room in the city. The lack of a lobby doesn't bother me. The front desk staff members are very amiable to help. The rooms aren't big, but there's enough room for your stuff. it gets the job done. The breakfast hours are limited for leisure travels who aren't sightseeing, which are 7am - 9am. There should be a 3 hour breakfast window, similar to other hotels that provide breakfast. Water temperature never gets hot, so you get a warm shower. The rain shower head option is nice. The temperature of the room was a bit tricky to manage because there's the hotel's internal heat and in-room heat you can manage. Since the hotel's heat was hot, we had to leave the window open a bit. (Didn't want to be annoyed from the sound of in-room heat/fan.) Oh cleanliness. Housekeeping really needs to do a better job of wiping down the bathroom and other areas of the room. I found 5 - 10 spots brown and yellow spots in the bathroom that could have simply been wiped down better.
Meget hyggelig og hjelpsomme personale.Vanskelig å få tak i drosje da vi skulle reise hjem siden vi måtte ha en van grunnet mye baggasje. De ordnet en meget hyggelig privatperson som kjørte oss. Selvsagt spurte de oss først. Det var mye vi likte veldig godt,så det er vanskelig å finne hva jeg likte best. For å si det enkelt,så følte vi oss meget velkommet av alle som jobbet der.
Ligger nære subwayen,og er egentlig veldig sentralt. Gode og billige resturanter i nærmiljøet.
Bra beliggenhet i et OK strøk. Grei tilgang til internett fra egen PC. Mulighet for utskrift i "business center". Rommet var ikke så bra. Noen av de ansatte i resepsjonen virket lite imøtekommende. Prisen er uforholdsmessig høy i forhold til standard.
Fikk oppgradert rom, sentral beliggenhet, god frokost.
Det lå veldig sentralt i forhold til subway og mange av de største severdighetene man gjerne ønsker å se i NYC
Veldig huggelig motagelse, selv om jeg hadde misforstått noe ang. prisen på rommene, så var hun i resepsjonen kjempehyggelig og veldig imøtekommende. Alltid et hyggelig "good morning" i frokostsalen, som dessuten hadde god mat. Best av alt var de kjempestore deilige rommene. Nei, ingenting. Alt var helt topp!
Sentralt til det meste. Hyggelig personale. Grei standard og greie rom. Rent og pent.
hotellet var veldig sentralt og rent og pent.kjempestore rom med 2 tver og internett,luksus:-) det stod det var med treningsrom,men da måtte du forlate hotellet for å trene det var uventet
I can't compliment this place enough. My wife and I stayed there the night before our cruise, and once more after our cruise ended. Our second stay was even better than the first. Top notch, friendly staff and a beautiful room. Can't beat that.
Room, comfort Inexperienced bar staff
Breakfast up on the rooftop! Overall. Great!
The rooftop pool is worth the stay. Not sure about going there at night but during the day, it's so far my favorite spot in the city :) The room itself is fairly standard. The ~$350/night is mostly towards the location and the pool.
Fruit flies at breakfast
Good confort in the rooms, pleasant staff and a nice location in NYC Nothing to report
Staff were very nice. Comfortable bed. Unexpected complimentry breakfast. No tea or coffee facilities in the room.
All the staff, from the doormen to the concierge were friendly and helpful. Our room was fantastic, it was spacious and had a very modern, crisp decor. I felt like my wife and I had a nice little apartment in the city for one night. We're going back to New York in a week and we're staying there again. I honestly can't say anything too negative. I didn't particularly enjoy spending $350 plus, and it got a little noisy at times but I feel like that comes with the territory when you're in Manhattan. I will say that regardless of where you're staying, $18 for a movie is almost offensive. Why not just charge 2X what it would cost us at home? It would be a nice gesture.
Jeg likte den sentrale beliggenheten, like ves 5th. avenue. Jeg var i New York fordi jeg ønsket å avslutte min ferie med shopping og tilgangen til de store shoppingsentrene var enkel. Det var også enkelt hvis jeg ønsket å reise med subway. Personalet var hyggelig og hjelpsomme, når det var noe jeg lurte på. Selvom rommet var lite, var det rent og pent og det er viktig for meg. Jeg har ingen negative opplevelser.
Fint hotell i gammel bygning. Fine rom, meget fine bad. OBS, ikke alle rom er pusset opp enda. Hyggelig betjening. Beliggenheten er midt i smørøyet. Midt mellom Broadway og 5. avenue. Og mellom Empire state building og Flatiron building. 4 minutter å gå til Macy's og Victorias Secret.
Dette var mitt andre opphold på Herald Square Hotel, og jeg var like fornøyd denne gangen også! Det jeg liker best med hotellet er beliggenheten. Man bor midt i smørøyet for en billig penge, og rommene er alltid rene og koselige, noe jeg også setter veldig pris på! Mislikte ingenting ved oppholdet mitt!!!
Gode senger. Grei rengjøring, men rommet var så gammelt at det likvel ikke føltes helt rent. Fornøyd med beliggenheten. Det er det tristeste hotellrommet vi har bodd på noen gang. Lite hyggelig resepsjonsområde, guffen heis, ukoselig rom med tepper på gulvet som ikke var særlig innbydende.
hyggelig dagresepsjon og fantastisk sentral beliggenhet
Personalet var utrolig oppmerksomme og vennlige. Alt fra rengjøring til management var useldvanlig serviceminded.
rolig og behagelig atmosfære. Flott beliggenhet og fine, komfortable rom. Likte spesielt godt vin og ost i lobbyen hver ettermiddag. Litt lite privat med glassdør inn til badet
God standard, bra beliggenhet, hyggelig betjening
Hotellet har en flott plassering på Manhattan. Liten frokostsal, men brukbar, begrenset frokost. Gammelt bygg, men delvis oppusset. Forholdsvis rene rom. Hotellet var litt vanskelig å finne (anonym fasade). Ingen ikke-røykerom i de laveste etasjene. Mye støy fra utvendig Air Condition i rom i 2-4 etasje mot bakgård.
The staff was friendly. The rooms were comfortable. The view was wonderful.
Location is excellent and our room was very good. Hotel design is contemporary and modern. The door staff appeared disinterested in guests and there was generally a lack of friendly hospitality that you usually enjoy in the US. With the exception of the bar staff nobody smiled at us!
Location, comfort rooms, nice and supportive staff Breakfast was very limited - we are used on self service breakfast
The room was pretty clean, comfortable and nicely decorated. The room was noisy--I could hear people in the hall and the room next to me. It could have been cleaner but over all it was not bad. I di not like the food in the restaurant "Olive's" it was too salty.
Loved the room, they had all points I require to be totally happy. Luxury, cleanliness, location, friendly staff. Super!! Will love to stay their again. Thanks for the opportunity to try them out.
Fantastic location with excellent staff, our room was fantastic we received a free upgrade on check in. Hotel bar and restaurant are well worth visiting, the local suway is a 2 minute walk away.
The staff is extremely helpful and friendly. The rooms are large, comfortable and beautifully decorated. And the location is perfect.
Everything. Manager, Chris was exceptional.
atmostphere was really fun. great buzz about the place every night. evening meal is amazing. cant think of anything at all
The location was superb. It was clean, quiet and very beautiful. None
Loved this hotel. Friendly, helpful, small enough to not get lost in and just be a number. Food was excellent and service was helpful and immediate. Would stay here again definitely.
Good location. Some check in staff were terrific, some were condescending that I booked my room through kayak. I had to beg them to get my SPG preferred benefits. After I asked enough people, I got them, after hearing different stories about their policy.
Proximity to all attractions Staff was outstanding
Perfect location to get anywhere in the city. Plenty of subway options.
Everything There were no view to the city witch i pay forma online alzó the location is not área.
It had character There was a bar with a courtyard below my window, there was noise till 1:30 am. You could also hear the beds creaking!!!!
Afternoon tea, furnishings, nice staff. I could leave my luggage after check out until I picked it up late afternoon. No
bra standard til å være to stjerners hotell. rene rom.
Beliggenhet og pris Teknisk oppdatering, store problemer med nøkkelkortet
Likte meg veldig godt. Rommene var artig og orginale. Sentralt og fin pris. Jeg er misfornøyd med servicen til han som hjalp til med besrtulling av serverdiheter. Ikke de som sto i resepsjonen. Han servucemannen var ikke blid og rotet masse.