Hoteller i New York

Fordeler: arkitektoniske aspekter ved lobbyen og rommet. Beliggenhet, beliggenhet, beliggenhet.

Fordeler: Likte alt unntatt konferanse fasiliteter.

Ulemper: Hotellet var fantastisk. Møterom var dårlig. Stolene er svært ubehagelige, værste jeg har sittet på under en konferanse

Fordeler: Vakkert hotell. Utmerket service. Dramatiske bygning og interiør.

Ulemper: klossete internett Logg på. Begrenset til 2 enheter per rom.

Fordeler: Elsket de store store rom for New York City.

Fordeler: Rommene er veldig fine og komfortable. De ansatte var svært hjelpsomme og profesjonelle. Frokosten var helt topp. Jeg ville elsket å bo her lenger.

Fordeler: having a sitting room in addition to a bedroom was fantastic! The service was very good also, staff went out of their way to help decorate our makeshift Christmas tree/ branch- very sweet ☺️

Ulemper: The beds were too soft for us- kept rolling into the middle, waking up with a sore back

Fordeler: Decor was great! Location was Great! Service was Great! accommodations were great!

Ulemper: no

Fordeler: Epic breakfast and very friendly and welcoming staff!

Fordeler: Den var litt på siden, mer stillere området, som var rent og trygt for barna. Veldig nære wtc og metro. Taxi var rett utenfor.

Ulemper: Ingenting

Fordeler: The friendliest hotel I have ever visited. All staff genuinely cares about the customers. Restaurant was delicious with great service. Room service on time. Very efficient hotel with a staff that makes you feel welcome. This will now be my go-to hotel when I’m the city.

Fordeler: Stayed here four times already. Good property and location.

Ulemper: I was robbed in my room. Someone stole brand ner airpods from my luggage. Reported to security at check-out and today, 2 days later, haven't heard back, even being a Hilton Diamond Member.

Fordeler: Location, decor, comfort.

Ulemper: We had a beautiful view but were unable to open the blinds. Asked for service and only got partial resolution. Very frustrating. Remotes to operate lights and adjust shower and blinds were outdated, unintuitive, and quirky. Too expensive for this!

Fordeler: The location is perfect with a wine store downstairs, mall across the street, near great sites, river steps away, easy Subway access, and stunning views. I also love the decor and vibe of the hotel and rooms; & that the room is so automated.

Ulemper: I only marked down the room because the bathroom door does not latch closed/ offers no real privacy. I do understand the modern touch to this, but it is not a practical thing.

Fordeler: It's a beautiful hotel and the room was very comfortable.

Ulemper: Not really, it was great.

Fordeler: It was spacious and clean!

Fordeler: Staff is very pleasant.

Fordeler: Your pull out sofa was comfortable and more made up than your bed. Your shower was almost as nice as mine.

Ulemper: A television that said we had to stream Netflix from the app but that wouldn’t let us access the app. Same for Hulu. This is only partially on you because Netflix is partially responsible but you advertise saying one can do this and they can’t. That’s on you. Get a better tv. There are a dozen brands out there that this wouldn’t be a problem with. I don’t know who showed you how to make a bed but most people have a fitted sheet and a top sheet. You opted not to have a fitted sheet covering the mattress. I’ve stayed at dive motels in the most run down cities who had more complete beds. No trash cans? Where the hell do you dispose of trash? On the floor? In the corner? And prices. Really? $6 for two eggs. So, the price of an egg bought from a store is, if one gets expensive eggs, 25 cents. That’s after it’s been marked up. Probably at least triple keystoned. You are marking it up 12 times beyond that? Why? Certainly not because of extra effort. I couldn’t finish the eggs because of their off flavor. The last time I couldn’t finish eggs was in a cafe in Ohio where the eggs were literally grey. This goes for everything in your hotel. We made a price is right game to have friends come over and ridicule your prices. $45 for a condom when theirs a store a block away? What is wrong with you? You require a room key for the elevator. But you have two sets of buttons and only a sensor on one side. That makes no sense. So, what, you have someone else scan their card so you can push the other buttons. That defeats the purpose you’ve set up there. Why would you do that? Lastly, no coat hangers? One day in a hardware store and I could vastly improve your rooms. It’s devoid of sense that a hotel of your standard would be lacking some of these things. Thinking back, I’m really feeling this was not worth the stay. What did you provide? Security? No. A made bed? No. Usable amenities? No. Entertainment? No. Good food? No. Cleanliness? No. Why use you then?

Fordeler: Rom, komfort, beliggenhet

Ulemper: Ingenting å klage

Fordeler: The hotel was perfect in every way for us - stylish, friendly, spotless, relaxing and in the most fabulous position. We felt safe as a family even though we were right in Times Swuare.

Ulemper: Couldn’t fault it - we loved it and had a wonderful time!

Fordeler: Deilige senger , fantastisk bra beliggenhet i nærheten Bryant Park.

Ulemper: Litt liten og altfor hektisk resepsjon. Varierende imøtekommenhet og hjelpsomhet fra resepsjonistene.

Fordeler: The hotel is located on a road directly opposite Bryant Park and a short walking distance to Times Square

Ulemper: I mistakenly thought I would be able to see Times Square from our hotel but their are no views from this hotel.

Fordeler: Everything was amazing. The concierge even walked us to our room and explained how each function in the room worked. He even brought my daughter a kids bath robe and slippers. After he left he send the robot up to give my daughter yummy gummy bears and a stuffed robot. The room was clean beds comfy and the location you cannot beat it. Bell man was on top of everything, opening doors ASAP and taking luggage in as soon as I hopped out the Uber. Felt welcome as soon as I stepped foot. My daughter for sure did not want to leave. Would recommend it 100% and pile be coming back

Fordeler: Excellent hotel in perfect location. Very kind and helpful staff and would highly recommend this hotel. Small and classy. The only slight negative was the long wait for the elevator during busy times. My daughter loved the robot and the staff were very accommodating with her repeated requests for items to be delivered by it. Can not fault this hotel.

Fordeler: Personalet er meget serviceorientert og flinke! Beliggenheten er helt topp - gangavstand til det meste.

Ulemper: Rommet var litt lite til tre voksne.

Fordeler: Clean King size beds Friendly & helpful staff Great location near Times Square Family friendly

Ulemper: Nothing really

Fordeler: Loved the location. We were able to walk to several places we wanted to go. Room was comfortable - beds extremely comfortable. We had a room with 2 kings. We were on the go most of the time so we didn't have much contact with the staff. However, they were friendly as we came and went.

Ulemper: Didn't like the automated lights in the bathroom. They were set to go off after a few minutes so we ended up taking showers in the dark! I would have preferred not having a fully stocked mini refrigerator. Also wasn't thrilled to discover that I was charged $20 AFTER we checked out and left. We didn't consume anything from the refrigerator or the snack basket so I have no clue what I was charged for additionally.

Fordeler: Sentral beliggenhet i en stille gate, rent og moderne

Ulemper: Litt lite rom

Fordeler: The Hotel Luma is in a great location, just a few steps away from Times Square, Bryant Park and the subways. The rooms are very spacious and clean. The staff are very helpful, particularly Jessie the concierge!

Ulemper: It’s a shame the reception and the bar area isn’t bigger, when people are in the lobby area checking in/out there is no where to move. You are given complimentary coffee and tea in your rooms but they are not replenished daily ?

Fordeler: Rommet var absolutt nydelig

Ulemper: En konstruksjon

Fordeler: Everyone was amazing they even got my dresses from my car that was valeted and brought them to our room. It was overall a great stay. Thank you !

Fordeler: The staff was helpful and responsive. The hotel was really beautiful and very clean. Turndown service with water and chocolate was a nice treat. We would definitely stay at the Beekman again!

Ulemper: Everything was perfect.

Fordeler: The building is amazing - perfect for a winter weekend in the City. Our room and the Temple Court bar area were warm and cozy, as well as beautiful. Our dinner at Augustine was terrific.

Ulemper: Our window looked out over parking garages and uninteresting buildings, but there's obviously only so much you can do with that!

Fordeler: Location. Black cat lounge. Atrium. Internet was steady and reliable.

Ulemper: Brighter lights in room (couldn’t read a book). Business center to allow printing of boarding passes would hav bee nice. Shower head yielded weak stream.

Fordeler: It is an interesting hotel and I enjoyed the ambience. The front desk staff was pleasant and our room was very comfortable.

Ulemper: I would have loved to have dinner downstairs or even a drink but frankly, we never got served. On our first day there, we sat down for a late lunch after we checked in. There were about three table occupied at the time the hostess seated us. We waited 15 minutes and no one came to help us. We even tried to wave someone down with no success. We then tried to stop in for a late night drink. Essentially, it was the same experience. We stood around for ten minutes before we gave up trying to get the bartender's attention. I enjoyed the other places we went over our three days staying at the hotel, however.

Fordeler: Flott bygning med sjel og sjarm. Fint rom, flott stort bad med tropedusj. Gode senger. Godt renhold, hyggelig med gratis vannflasker hver kveld. Fabelaktig hjelpsom concierge-service (Franziska, we love you!) Luksus med gratis hotell-limousine som kjørte oss til vårt favorittsted for brunsj (Jack's Wife Freda..) Hyggelige og hjelpsomme dørvakter. Kommer gjerne tilbake.

Ulemper: Det tok uventet lang tid for resepsjonen å finne vår bestilling ved ankomst. I første etasje er området foran og inni heisene veldig mørkt - på dagtid er det unødig vanskelig å se hvilken heis som er ledig/som kommer - det er verken "pling" eller lyssignal... Det er også veldig mørkt i heisen. Greit nok på kvelden, men når du kommer inn på dagtid virker dette litt rart.

Fordeler: Beautiful hotel. Great value for the money.

Ulemper: I was in a room with construction outside, but it wasn’t too bothersome.

Fordeler: A very pleasant property, nice staff

Ulemper: Coffee could be better...

Fordeler: Work on bedding and better bath towels

Fordeler: Fabulous hotel in historic building in downtown NYC. Beautifully renovated with a luxury hipster feel. Fantastic architecture and very friendly and competent staff. Recommendation for tours was excellent and they even allowed us to store our luggage on the return journey.

Ulemper: Service in the beautiful bar/restaurant is patchy and quality of food variable

Fordeler: Public spaces gorgeous! A perfect winter retreat in the city. Good excellent, cocktails excellent.

Ulemper: I think the bedrooms need to be improved. Fluffy large towels, and better mattress and bedding. As extremely elegant as the library/bar/ restaurants are the bedrooms felt shabby.

Fordeler: Personalet i resepsjonen var var veldig profesjonelle og hyggelige. Hun prøvde å ta seg av alle våre.

Ulemper: Ingen

Fordeler: Store rom, utmerket beliggenhet

Fordeler: Beliggenhet

Ulemper: Rommet var ikke rent ordentlig på plass ved rengjøring

Fordeler: område Eleganse

Ulemper: Kostnaden for romservice! Mangel på spiseområder for serveres frokost/lunsj

Fordeler: Views from the room... just stunning. Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.

Ulemper: Bar prices are very expensive.

Fordeler: I liked the ambiance of the hotel. Room was spacious and comfortable. Location is fantastic. Staff was friendly.

Ulemper: Outdated feel of the room, no coffee/tea and kettle

Fordeler: Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.

Ulemper: Beds quite small in standard rooms, and extras are expensive.

Fordeler: location

Ulemper: All good, room was small but adequate

Fordeler: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and  was helpful with a question regarding wifi.

Ulemper: They need to upgrade rooms, hotel is getting old need to renovate ASAP

Fordeler: The bed was comfortable. The service was great

Fordeler: The hotel was magnificent. The Christmas decorations e were spectacular. The view was to die for and the Staff was friendly and welcoming

Fordeler: The staff adjusted an error in the hotels reservation immediately, at check in. Carol OConner recognized the issue and made the adjustment in a way that thoughtful and professional.

Fordeler: Room was spacious

Ulemper: The bathroom was so cramped. The room was so dark No bottled water at all

Fordeler: Beautiful, well maintained, incredibly clean

Ulemper: Nothing- it was perfect

Fordeler: The whole atmosphere in the hotel was one of comfort and luxury, made even more special by the beautiful Christmas decorations. All the staff were extremely pleasant and helpful. We were allocated a corner room, which had a fantastic view down 51st Street.

Ulemper: The only criticisms were that there was some hair stuck to the wall in the bath/shower area for the duration of our stay, and that there was a charge for Wi-Fi.

Fordeler: inn- og utsjekking personalet var hyggelig. Komfortable senger.

Ulemper: Så fokusert på å ha en trendy. Var annonsert som et 5-stjerners. Mer som en 3-4 stjerners Ingen kaffetraktere i rommet.

Fordeler: Vakker plass med rene rom og veldig god service. Vi bodde der bare en natt, men vi ser frem til å komme tilbake.

Ulemper: Alt var perfekt

Fordeler: De ansatte var svært hjelpsomme og veldig hyggelig!

Fordeler: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.

Ulemper: Thin walls, assuming our next door neighbor had to much fun at the Roof Top Bar and was throwing up the whole night, we had the pleasure of hearing every single thing for about 1-2 hours straight. Had to turn on the TV to muffle some of it out!

Fordeler: Relaxing vibe but still had fun energy. Our room was sooooooo quiet we didn’t even know we were in the city when we were there. Across the street is coffee culture for good coffee and Whole Foods is around the corner across from Bryant park. Close to subway which was a huge plus especially when heading to the usopen tennis.

Fordeler: The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.

Fordeler: The room size is good for NYC. The staff are very friendly and helpful. The location is great. The two bars excellent. Proximity to the breakfast venue a bonus - though a bit expensive.

Fordeler: We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!

Ulemper: There were a few hiccups in our reservations to do with billing and how it was handled at check-in - which were quite frustrating, but we were so thankful to host for sorting us out and ensuring a smooth and enjoyable last night at the hotel.

Fordeler: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service. Great hotel, rooftop, jazz, staff, rooms... all great. Will stay here again soon.

Fordeler: Efficient check in. Daily complimentary glass of wine. Friendly staff. Rooftop bar. General ambience- especially fragrance in all areas.

Ulemper: Rooftop bar closed for private function on New Years Eve.

Fordeler: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.

Ulemper: Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.

Fordeler: Staff where helpful however it’s a real struggle to get food - the restaurant next door are not accommodating at all

Fordeler: Location, cleanliness and staff friendly

Fordeler: Perfect location for exploring New York City! Really clean and helpful staff.

Ulemper: Walls are thin with noisy neighbours!

Fordeler: Delux room so comfy

Ulemper: On site restaurant wasn't great and expensive but so many in NY it didn't matter

Fordeler: We've stayed here several times over the past 5 years. Staff is friendly and caring. The Park South is always clean. The restaurant serves very good food and they have a very nice bar. Great location!

Fordeler: Great location! Room was small but to be expected in NYC. Staff was friendly and helpful. Room was quiet and was on the alley side so no street noise.

Ulemper: No mini fridge or coffee maker in room. Restaurant does not offer room service. Would definitely stay regardless of not having preferred amenities.

Fordeler: Great location, service, very clean comfortable room. Nice restaurant and library

Ulemper: No, loved the hotel

Fordeler: Everything- the room was beautiful-  the front desk was ABSOLUTLEY amazing! she was so helpful and gave all the good NYC tips! the free happy hour drink was great, and we ended up hanging out there for awhile, everyone was so nice.

Ulemper: nope! loved it would stay again!!

Fordeler: Location is ideal to get around New York, being central to a log of attractions.

Ulemper: Rooms were very nice and staff were pleasant and sorted any queries we had

Fordeler: Hotel location was good. Had the room right across from the elevator and was worried about the house but it was not an issue. Hotel employee was very helpful at check-in.

Fordeler: Friendly staff.

Ulemper: Had to pay to upgrade to a Queen/Double/King bed. No complimentary breakfast even though it says on the website.

Fordeler: Frokosten spises i restaurang Covina, og det var veldig bra mat! Godt at det ikke var buffé, men meny du bestilte fra. Koselig spisesal og trivelig personale. Vi spiste også middag der en par kvelder. Kjempegod, steinovnsbakt pizza!!!

Fordeler: Room comfortable and location in walking distance to sights and dining options.

Fordeler: Breakfast was very good, lots of choices.

Ulemper: We ask for a SUV taxi service and was not possible to get one. Have to look for it by myself

Fordeler: The staff and hotel was awesome.

Fordeler: Superb people and fantastic Service especially the folks from Concierge..!!!

Ulemper: Nothing....everything was awesome..!!!

Fordeler: Staff help and room

Ulemper: Everything is nice

Fordeler: Beautiful hotel, clean, rooms very spacious. Staff very friendly and helpful. Location is perfect for someone who wants to get away from hustle and bustle of mid town. We enjoyed our stay from start to the end. We will be back :)

Fordeler: Staff is very friendly and truly make you feel at home. Very engaging. The views of the Statue of Liberty from our room were awesome. The relaxing setting of the Liberty Lounge helped us start our days off right.

Ulemper: Safe did not work. Staff did try to fix it, but it was completely broken. Beds are a litter firm for my taste and some of the room furniture was beat up. No fridge in the room is a mystery.

Fordeler: Cleanliness, helpful staff

Ulemper: Got stuck in my room because our door was jammed. They took a look at it and decided to move us to another room. Wasn’t in the new room more than 5 minutes and got stuck in the bathtub (where the toilet is located; very small space). Had to call fo

Fordeler: Staff was very helpful and friendly. The room had a great view overlooking the harbor.

Ulemper: The hotel is more of a 4 or 4 1/2 star, but it's still really nice and worth the money.

Fordeler: The view!!!! Separate toilet,shower, bathtub. Ropes. Telescope in the room is a nice touch. Controlling the TV from my phone.

Ulemper: There is no coffee/tee maker in the room. Free coffee was offered downstairs But no TEE. I had to pay $8.00 for cup of water. That made me feel like I have been taken.There is no reason for it.The rest of my stay was great!!!!

Fordeler: The Wagner is the best place we have stayed in a very long time. They accommodated my needs. The service all around was excellent. The food in the restaurant and room service was great. Very clean. We loved the location, walking distance or train ride away. Definitely will stay here again.

Fordeler: Think it’s relatively new, so they are trying hard. It’s a much more comfortable and relaxing experience than mid-town hotels where I usually stay. Harbour/Statue of Liberty room views are great!

Ulemper: Would prefer a buffet breakfast to a la carts.

Fordeler: The location of the hotel is great giving good access to New York but in a quieter location with stunning statue of liberty views. The staff were really friendly and helpful and the breakfast each morning was exceptional.

Ulemper: We were charged twice and there were also queries over the resort fee which was included with our booking.com rate. The beds were not as big as we thought so do take note and the sound proofing was disappointing with us having alot of noise on our first and last nights.

Fordeler: Store badehåndklær Da jeg ringte kundeservice de svarte ved mitt navn De ansatte er veldig vennlige og veldig hjelpsom

Ulemper: Dusj kunne trengt mer trykk

Fordeler: Ren, romslig rom, god service, ikke bra wi-fi

Fordeler: Flott sted å bo. Veldig sjeik og hippe. Takbaren er ut av denne verden!

Fordeler: Upåklagelig service plettfrie rom Utmerket beliggenhet mellom Times Square og Bryant Park

Ulemper: Kan ikke klage på noe.

Fordeler: Location.

Ulemper: Customer service was not at a 5 star level. The room was pretty basic, very clean but nothing spectacular about the room. The restroom was nice though.

Fordeler: Very modern and discreet

Ulemper: Room location and view

Fordeler: Everything

Ulemper: N/A

Ulemper: Service ved innsjekk

Fordeler: Pent, rent og lukseriøs. God str på badet. Gode senger og puter.

Ulemper: Dyr frokost, lite utsikt fra rommet ( vi hadde et mindre vindu, med et rom premier)

Fordeler: The staff was most accommodating to make sure of our comfort and the availability of assistance, right from the start, our bellman made sure our concerns or inquiries got answered. Best "Times Square" hotel for me!

Ulemper: Some of the amenities of a 5 star include asking for anything and everything one requires, through the desk. I could walk to an ice machine faster than the line was answered-sometimes.

Fordeler: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien

Ulemper: Confusing lobby area. This could be fixed by relocating reception to the left side of the entry area rather than way up the end of the hall. It is too dimly lit too in my opinion. Our Junior Suite (1501) was quite dark with small windows. The complimentary tablet is a gimmick and is not likely to be useful to anyone with a smartphone or their own tablet/laptop. No hand towel rack—where do you put them? Disconcertingly loose bathroom/shower fittings. No coffee. Stain on couch.

Fordeler: It’s a historical hotel yet with very modern amenities and fittings. Very convenient for a tourist right on Time Square.

Fordeler: Location, Location, Location !! Very nice room!

Ulemper: Crouded, cramped check in area.

Fordeler: Lots of room for the four of us.

Ulemper: We had to request extra wash clothes as there were only three supplied and there were four of us.

Fordeler: Location was excellent, staff was great. Check-in and out process was really easy and quick.

Fordeler: The staff was wonderful.

Fordeler: FINT HOTELL

Ulemper: Rommet var veldig lite, mørkt, og et bitte lite bad.

Fordeler: Svært rent. Pen innredning. Vennlig personale. Villig til å dekke behov når de ble spurt.

Fordeler: The whole experience was wonderful. The check-in was easy and so was the check-out. You staff was so kind and helpful. Even the room service was a good experience! Thank you so much for everything. Can’t wait to bring my daughter and granddaughter back again.

Ulemper: Everything is so expensive…but of course it’s New York and expected.

Fordeler: Nothing really stood out as being far superior to other hotels I have stayed in.

Ulemper: Hotel charged me twice for same stay! Spent days trying to clear that up. For the price, should provide service to and from airport. Views are non-existent. Nothing but a brick wall and people peering at you from their windows so had to keep blinds closed

Fordeler: Nice room

Ulemper: I did not like that the hidden fee for the stay

Fordeler: The hotel is very well located and thecrooms are spacious. The porters remembered our family from many years back and were very happy to see us.

Fordeler: The bed was very comfy.

Ulemper: The check-in process is hectic around New Years Eve.

Fordeler: It’s in a good location.

Ulemper: Bathrooms in the room are very small. Restaurant is way overpriced. We went to get coffee at 10:05 am and the staff was very rude and said we should have been there before 10 am and he had it in his hands.

Fordeler: Room size, location, staff

Ulemper: Bar and room-in dining could be less expensive

Fordeler: The staff. Blizzard conditions, cranky travelers, brutal cold, they managed to make everyone feel welcome, meet requests and minimize wait times.

Ulemper: They will not serve the club sandwich in the dining room at dinner.at night, I do not want room service dishes/smells in my room -- and that would not make the club sandwich available. And the restaurants menu was pretty boring...

Fordeler: Pet friendly, with no size limit.

Ulemper: Ice machines would be more convenient than waiting for room service.

Fordeler: The staff was very friendly and accommodating. I was upgraded to a room that was well beyond what I was expecting.

Fordeler: best location very central to all shops and great restaurants

Ulemper: everything was great no complaints

Fordeler: Hotellet var rent og stille, de ansatte var vennlige. Godt plassert i nærheten av Grand Central station. Rommene var romslige for New York City og velutstyrte.

Fordeler: Tavern adjoined. Great waitperson Josh!

Fordeler: I chose this hotel for its proximity to a Gala that i was attending. Everything went smoothly, although I didn't have much time to spend in the hotel.

Fordeler: everything from staff to rooms to restaurant.

Ulemper: nothing everything was fantastic

Fordeler: wonderful Irish hospitality, comfortable room, prompt service when needed, good location

Ulemper: n/a

Fordeler: Very pretty hotel rooms very clean staff very friendly

Ulemper: Not a thing

Fordeler: The staff are so friendly and go out their way to help when required. The central location is a dream and the breakfast is gorgeous.

Fordeler: Great location, nice rooms, very clean.

Ulemper: No

Ulemper: Non blackout curtains on a large window facing a commercial building w lights on all night! Incredibly difficult to sleep in such circumstances. Very poor sound insulation as well. Could hear perfectly clear conversations from down the hall.

Fordeler: Amazing hotel and they upgraded us to the Jim Sheridan suite, the beds are so comfy

Ulemper: Nothing

Fordeler: Location

Ulemper: Room hadn’t been cleaned properly when I checked in. It was fine on other days.

Fordeler: Locaion and soft bed

Fordeler: Great location. Great bathroom. Great staff.

Fordeler: Luxurious and very comfortable. Beautiful room with the attention to detail you'd expect. Rose Bar was entertaining and comfortable. Staff are excellent on check in (and throughout).

Ulemper: The lobby can be a bit impersonal and busy with all the tourists trying to get in and 'see the Plaza'. The elevators are small and one was not working, so it literally took about 10 minutes to get up to our room. And I found a nut on the floor of the room indicating it hadn't been vacuumed (only in a near-perfect hotel would I even mention such a small thing, but in the Plaza is was rare to find anything not perfect).

Fordeler: We stay there every time we go to NY we love it

Ulemper: Every thing great

Fordeler: the location and old world charm are spectacular !

Fordeler: Location and concierge staff

Ulemper: Tourist attraction as a paying guest have to queue to get in hotel and show room key which after 7 days gets laborious Manager refused to meet me to discuss

Ulemper: overall appearance of the Hotel is dated all the furniture from the benches outside the elevators to the table and chairs in the lobby bar are old and dirty. The palm dinning room was way over priced for the food and service was horrible

Fordeler: Everything is incredible❤️❤️❤️

Ulemper: Moquette in the room

Fordeler: Beliggenhet, store rom, roomservice 24/7. Personalet knyttet opp mot rommet vårt var veldig hyggelige. Erika ved resepsjonen var veldig hyggelig. Vi hadde en sen flight og hun ordnet det så vi fikk sen utsjekk. Gode produkter på badet, stort rom og stort bad.

Ulemper: Frokosten. Det var ala carte, men savnet buffet. Infoen om fasilitetene på hotellet var mangelfull. Spaet var luksuriøst, men manglet bademuligheter.

Fordeler: Everything was run so smoothly

Ulemper: Everything was as you would expect, perfect.

Fordeler: Excellent service

Ulemper: No

Fordeler: Extraordinary hotel by any measure, highly recommended!

Fordeler: Everything was great! Stayed in this hotel only because of the movie “Home alone”

Ulemper: A little overpriced

Fordeler: The hotel is a landmark. It is in a great location and gives great access to Central Park. It is also not too far of a walk to the theater district. The rooms were clean and spacious. The beds were comfortable.

Ulemper: The staff seemed indifferent. The revolving door wasn't working, so we had to go in through side doors. The doormen (sometimes as many as three) just stood around watching, not helping at all with the doors, which were heavy. Breakfast in the lobby: we were seated and I asked the purpose seating us to bring coffee. He said the server would be right with us. After 5 minutes there was no server to been seen. Why didn't the person seating us just bring us coffee? Very mediocre attitude. This hotel was not at all worth the price we paid.

Ulemper: Mye gatestøy og heis støy fra rommet mitt Er det noen Whitehouse alternativer?

Fordeler: The value for the money was exceptional. A boutique hotel in a very good location with modern facilities and excellent service, including a lounge with free wine and hors d'oeuvres in the afternoon.

Ulemper: Nothing really. One electric outlet didn't work in the room.

Fordeler: Hotel staff is Excellent. It is a great location, complimentary water refreshment service, and free wifi.

Ulemper: There is no refrigerator in my room this time.

Fordeler: Location,size,amenities,staff all excellent Really didn't see room for improvement. Great value...

Fordeler: Clean rooms. The 27th floor snacks and good coffee.

Ulemper: Our rooms view was not good.

Fordeler: Location was great. Enjoyed the 27th floor and for a disabled person was easy to negotiate throughout

Ulemper: The shower had issues. Shower head kept jumping off holder and the water drained onto the whole floor during each shower. No refrigerator in room was disappointing.

Fordeler: The early check in with Ashley. She helped me a lot by downloading the app! Friendly and warm!

Ulemper: Buttons on elevator should be lit up. Hard to see the numbers.

Fordeler: Convenient, comfy, clean, reasonably priced, friendly and helpful staff, not to mention the free happy hour wine!

Ulemper: Nothing!

Fordeler: Very close to Grand Central, had a perfect 1 night stay! Room was spacey, extremely clean, had a mini fridge and microwave! The heat was easy to use and reached the desired temp very quickly! The rooftop snack area was an awesome bonus, free soda, mnms , nuts and great coffee!!!!! Great price for what was included!

Ulemper: Honestly nothing to fault.

Fordeler: It is a perfect location for NY stay, at least for me as it was 10 minutes walk to my office. What I liked the most was the efficient check-in (almost in no time!), very clean facilities, very clean room, and fresh bedsheets. The idea to have an open business lounge with coffee and fruits on 27th floor, and water points on every floor is just perfect, and it was so convinient to have coffee in the morning going up and enjoying nicely decorated room and NY roof view. What made my day was to discover a yoga mat in my room - I loved it!! This helped me to keep my morning routine and stay energized and happy - big thanks!

Ulemper: n/a

Fordeler: Rent og rolig. Hyggelig personale. Vann på flasker i gangen. Kaffe og mye godt å tygge på i 27 etasje hele tiden samt vin kl 17 til 18 hver dag.

Ulemper: Lufteanlegget støyet så mye at det ikke gikk an å sovne til det.

Fordeler: Close to grand central

Fordeler: Contemporary designed rooms, great comfort. Staff was awesome, checking was very quick and painless. The location is perfect for all accessing all of the city.

Ulemper: It seems to be widespread in the city but this "resort fee" has got to stop. This hotel is not a resort. There are no steam rooms, hot tubs etc. Give me a break.