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sentral beliggenhet, relativt lite støy beliggenheten tatt i betraktning, hyggelig personale
Alt på hotellet var kjempebra organisert. Veldig hyggelige ,hjelpsomme mennesker der.
beliggenheten rommene,spesielt badene bør oppusses
Sentral plassering, relativt bra priset Hotellet bærer preg av å være gammelt og utslitt og i behov av renovering. Ellers greit.
Our stay was fine. The staff was friendly, the room was clean. As one would expect for $400/night. The ticket counter for local shows was very helpful/convenient. automated elevator system crammed too many people into each trip testing the fire alarm system each day that we stayed very uncomfortable sofa bed mattress (felt every spring)
The is the one of the best locations in the theater district. Most of the major theaters are located within three blocks of the hotel. The same day ticket office is located yards away from the hotel so you can get up early to get your ticket and then return to your room. The hotel entrance is right off times square. The hotel is clean large and and the staff is very friendly and efficient. Many family oriented dining establishments are nearby as well as easy access to the subway and various tour operators. The hotel is large and is used as a convention facility. So if you do not like large crowds and being in the location that is busy and very active during the evening hours, this is not the place for you.
We loved our view of the city, the lady at front desk upgraded our room at no charge, clean rooms, friendly staff, within walking distance of everything, will definitely stay here again Breakfast buffet way overpriced for the quality
Location Response time of the staff and high cost to eat hotel restaurant...
Location was perfect . Check in and check out is very easy and staff was very friendly . We request for double bed and sofa we paid more to get room like that but sofa was too old to sleep on and they bring us roller bed but matteres was very uncomfortable that u can feel all the metal under the sheet.
Great location and some great views. They apperently give every person in the hotel access to the executive lounge. I'm used to a crowd at times but this was crazy. They need to either expand the lounge or enforce the entry policy.
People at front desk were nice The customer service at the view lounge was terrible. The lady that served us did not believe that we enter staying at the hotel and Saud very loud that the room number that we gave her did not exist and I showed her my key. She was very rude we felt embarrased.
The View Restaurant was absolutely amazing. Room was lovely. Staff was knowledgable, friendly and helpful. Leaving!
Location No elite services on weekends - $ charge to print out boarding pass - failed to clean room - front desk staff was not guest oriented - platinum member - will look for other hotels.
View Restaurant staff was great! Nice suite with view of Broadway. Construction noise in the morning.
Very Nice Hotel with a lot of action Expensive
The did not clean the room very well
Sentralt, 100 meter til Penn street station. Gode senger og grei standard på rommet.
bra beliggenhet lytt og kansje litt dyrt
Sentralt hotell, god standard. Mye for pengene.
Hotellet hadde meget bra beliggenhet. Hotellet hadde en meget behjelpelig concierge. Fantastisk utsikt fre 39. etasje.
Flott beliggenhet.God service i resepsjonen. Reint og ryddig. Vi var 4 pers registert på rommet, men måtte hver dag be om å få det 4. håndklesettet.
Det var veldig god plasering på Brodway, nerme undergtund, teatere, tur busser, shopping.
Glimrende beliggenhet midt i sentrum av Manhatten, Bra utsikt over byen fra vårt rom i 41 etasje. Stilt, rent og røykfritt rom. Glimrende service i resepsjon/concierge.
pen foajee, nydelig, men lite rom
stor deilig seng. Mulighet til å lage kaffe på rommet. Beliggenheten av hotellet. Ypperlig for shopping og teater Storre plass på badet til yoalettsaker
ligger perfekt til. god service. trygghet. lett å få taxi.god frokost, noe dyrt med buffet.
Hotellet ligger lett tilgjengelig, omtrent midt i New York, god service, fine rom og gode senger.
Dørvakter i inngangsdøren for å sjekke at du faktisk bor på hotellet for å kunne komme inn. Dårlig service blant personale. Altfor mye mennesker til enhver tid. Ingen særlige sitteområder i lobbyen. Alt var dyrt på hotellet. En pils koster 10 dollar i motsetning til mange andre plasser der det kun kostet 5 dollar.
Close enough to walk many places. Staff was extremely friendly. Horrible view from window.
Location, rooms are comfy , free internet My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.
Nothing I liked. Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!
Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there. Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.
The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay. It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.
Nice interior All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour. As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.
Clean rooms, Small rooms
I gues for us-measures this Hotel has to be considered old The Service is excellent and it is Central
Nice hotel Check in process was BAD Booked via Kayak and they did not have my reservation I had a confirmation # Took almost an hour to resolve
We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food . We had to leave. We have recommended it to others and will be back.
Items of our luggage were stolen
Fantastisk utsikt fra et romslig hotellrom, meget bra utstyrt og flott bad og svært god seng. Utmerket service fra rompersonale og resepsjon. Sentral beliggenhet ift det meste. 5 minutters gange fra Greenwich Village og 50 meter fra metro gjorde oppholdet ekstra vellykket. Kan anbefales. Frokosten koster for mye. Fint med muligheter til å lage kaffe på rommet, men hvorfor koster dette mer enn på Starbucks?? Vi savnet også en hotellbar med utsikt!
Det jeg likte best under mitt opphold på Hotel Pennsylvania i New York var beliggenheten hotellet hadde Renholdet på hotellrommene var svært dårlig.
Gode senger Uhøflig mottagelse - fant ikke reservasjonen vår- ikke hennes problem. Fant den etter 20 minutters leting. Etter det var det greit nok.Hotellet noe slitt og en del støy fra gatemiljøet utenfor.
Veldig greit. Gammelt slitt hotell, med hyggelig personell. Helt greit til overnatting
Det eneste grunnen til og velge dette hotellet er bra belligenhet i forhold til pris til NY og være i alle fall. Veldig slitent og dårlig vedlikeholdt hotell med untak av heisene og lobbyen. Rengjøringen var heller ikke god.
Kjempebra beliggenhet. Dårlig renhold.Mye råte i trevirke på rommet. Støyende aircondition, defekt vask på rommet, defekt kleskap på rommet.
The design of the hotel and the location The service was extremely poor. The concierge was not very helpful. The rooms would not be cleaned unless requested and after several complaints. The coffee was brought cold. Walked into our room bathroom at 5pm to find the housekeeping bucket and mops in the middle of the bathroom. The bellman placed our shopping bags in a wrong room without so much as an apology.
The renovation last year really upgraded this NYC classic. Now the interiors are just as lux as the classic facade. Great location in Times Square but quiet and tranquil retreat inside. Great service and really friendly staff. We enjoyed our girls weekend immensely. Avoid if you don't like fighting through crowds at Times Square.
Great place to stay. Very sheik and hip. Roof Top Bar is out of this world!!!
2 queen beds made this hotel perfect for our family of four. Located right on Times Square, the hotel held our bags after checkout while we went across the street to see a Broadway show.
Once you get past the unprepossessing lobby, the hotel is really excellent. We were upgraded to a junior suite, which was large, comfortable and well-appointed. It was bitterly cold so we ate in the hotel, choosing the bar's little plate menu over the Vlentine's Day special menu; each choice was delicious. Large, contemporary bar and restaurant (maybe showing a little wear on the cushions) and excellent service. Location, right on the corner of Times Square, can't be beat if you want to be in the middle of it all. Not cheap, but we weren't on a penny pinching trip. Worth every penny. Special mention to the concierge for fulfilling a couple special requests. As noted, the lobby is decidedly underwhelming although the staff was friendly and helpful. Otherwise, no complaints!
The Knockerbocker was a very nice hotel with a great location. My only complaint was the day that we left, we stored our bags for a few hours. When we came back to pick them up, it took 20 minutes or so to get them. I had to catch a flight. The front desk was unapologetic about it. They just stood at the desk, while customers waited and were dissatisfied. They need to make sure they are staffed properly at a busy time, and if not, other staff should pitch in. It should be a group effort, because it makes the hotel better as a whole.
We came for the birth of my first grandchild.the hotel is very modern and sleek. Our room was large and well appointed with all of the modern technological conveniences. The mattress was very comfortable with high thread count linens. The bathroom was large and had more bath accessories than I have ever seen. I.e. Cuff links, tooth brush, paste, etc. I loved the large soaking tub. We never heard any outside noise even though this hotel is located in Times Square From the front desk to the doorman, the service was incredible. Leilani, one of the managers even gave us a gift for the new baby. I would highly recommend this hotel!
Clean spacious rooms, good service, not great wi-fi
Impeccable service Immaculate rooms Excellent location between Times Square and Bryant Park Can't complain about anything.
The Edition has become my favorite hotel in NYC. It's modern and clean without being trendy. It's luxury without being pretentious. The service was first class. The rooms were spacious, clean, and quiet. Even at $500-$600 a night it's a value. The restaurants and bars were fantastic. I think being across from Madison Park adds something unique. I highly recommend the Edition. Didn't love the elevator set up.
Room set up Very poor service! I had water & juice poured over me during breakfast with no apologies! Tea was served without tea cup! Bathroom light was out for one day and not replaced. Laundry list was not provided despite repeated requests.
Staff were very helpful and always on hand. The room quality was very high - the recent refurbishment has really focussed on top end materials and furnishings and for a hotel in central New York, the room was of a good size. Its central location in NYC is very helpful to get uptown or downtown and its situation gives an unusually peaceful night sleep in such a busy city. The roof garden was very nice, as were the bars, but some of the hotel claims are overdone. Cocktails are expensive by the time you add on service and tax.
Very Very cool. From a British viewpoint it is like Malmaison but taken to the next level and with the addition of 5 star service. The concierge are very good at getting you into those 'hard to book' restaurants. The private guests only rooftop bar is very nice.
location is fabulous, rooftop bar was very nice. the room was very small.
unique, great location - very little street noise.
The service, room, restaurant, location were excellent.
The staff was really friendly and helpful. The hotel design and atmosphere were great. The bed was very uncomfortable - really hard. I stay at alot of boutique / pricey hotels and this was the worst bed I've had.
Location is great - the art is amazing and the roof top terrace restaurant/ bar is top
Valet took >45 minutes after being told 10-15 (I allowed 20). Had to request iron, wastes time. Tub drain was fully clogged and GROSS so water did not drain. Shower vent grate was FULL of GROSS dust + mold. Noise outside from traffic, garbage trucks + roof party letting out kept us awake ALL NIGHT, absurd! Sounded like windows on Lex.ave. were open, but they weren't, they're just inadequate!
the room and the position and the "edginess" of the hotel our first room (before we changed) only had a shower and not also a bath
The rooms were cute. Not to small. Stayed here for New Year's Eve. Wanted a bucket of ice for the room so my wife and I could keep a bottle of champagne cold. They actually charged us $5 for the bucket of ice. Not even Motel 6 charges for ice. Room was also very hot and a lot of noise from the street and hallway. Bed hard and uncomfortable.
Staff was attentive. Good location and hotel itself has a nice, trendy bar. N/A
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great bar view, we didn't have then best
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Location and staff
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All the staff were amazing. Unique ambiance and furnishings exude class and style. Library Bar is beautiful, always had a spot for me; wonderful service, drinks. Great location, easy to get anywhere. Very memorable!
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My husband and I absolutely loved the Nomad Hotel. The staff, every single one of them were extremely helpful, pleasant and fun. I can't say enough about the service. The room was beautiful and the bed was very comfortable. The library bar was very cool. I could hear water noise from the neighboring room's bathroom. That was a little disturbing in the early morning and late night.
Beautiful hotel in a great location.
Service and Staff. No
Outstanding hotel with excellent staff and tons of character. Rooms are super clean. Great location. Would love to stay here again!
Everything was perfect
My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay. Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.
The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.
Check in and out the staff were pleasant. Comfortable beds. Too focused on being trendy. Was advertised as a 4-5 star. More like a 3-4 star No coffee makers in room.
The staff was very helpful and very friendly!
Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.