Hoteller i New York

Fordeler: arkitektoniske aspekter ved lobbyen og rommet. Beliggenhet, beliggenhet, beliggenhet.

Fordeler: Likte alt unntatt konferanse fasiliteter.

Ulemper: Hotellet var fantastisk. Møterom var dårlig. Stolene er svært ubehagelige, værste jeg har sittet på under en konferanse

Fordeler: Vakkert hotell. Utmerket service. Dramatiske bygning og interiør.

Ulemper: klossete internett Logg på. Begrenset til 2 enheter per rom.

Fordeler: Elsket de store store rom for New York City.

Fordeler: Rommene er veldig fine og komfortable. De ansatte var svært hjelpsomme og profesjonelle. Frokosten var helt topp. Jeg ville elsket å bo her lenger.

Fordeler: It’s absolutely beautiful! I also love that it was close to One World Trade Center and museum. And I absolutely love the suite style!

Ulemper: Nothing directly related to the hotel. I would give anything were it closer to our daughter’s college or n the upper west side. It is very far away!

Fordeler: The check in experience as a Hilton Honors member was amazing. Big shout out to Richard who checked us in for being one of the friendliest and best hospitality professionals I came across in so many trips around the world.

Ulemper: It was my husband’s birthday. I specifically ask for a cake with candles. I understand there’s a no smoke policy . However, if you agree to the guests request, let them know in advance there’s nothing to light the candles with. Anyway, the cake and champagne were amazing , and I sorted it out.

Fordeler: LOve it

Ulemper: Everything

Fordeler: Great staff, Thank you Gabe :-) you are the best! Clean rooms and a great breakfast Recommend - 2 min walk from the 9/11 memorial my family love the hotel

Fordeler: Decor was great! Location was Great! Service was Great! accommodations were great!

Ulemper: no

Fordeler: The property was extremely clean and cozy. It was nice to come back after a day of sightseeing and relax. We were grateful for the complimentary bottles of water and the umbrella in the closet was a life saver. Location is perfect. Very close to the 9/11 museum, lots of restaurants and several subway lines.

Ulemper: Price of parking ($65) seemed high, but it is New York so not too surprised

Fordeler: We were told that booking.com never sent confirm to hotel, even though we showed Conrad manager our booking.com confirm. The manager said that hotel was fully booked when we arrived at 5pm. We had to book a room at another hotel. What went wrong, did the hotel lie to us, or did booking.com not forward our reservation?

Fordeler: The location is just absolutely amazing... right in front of the Irish Hunger memorial... you get to see the beautiful skyline of Jersey city across the river... there’s a nice mall next to the place, a brilliant Mexican restaurant, World trade centre is a few steps away, the beautiful World trade centre station designed by Santiago Calatrava is nearby... the walk Down the river is absolutely amazing... there’s a nice small park for the kids... I wasted my time at the beginning of my trip staying in Times Square area... The hotel is very clean, beautiful lobby, rooms are generously spacious for a city like New York and the staff are really nice... it’s worth every dollar... I would definitely stay in this hotel on my next visit to New York... and probably all my visits to NYC !

Ulemper: Honestly speaking there’s nothing that I didn’t like

Ulemper: The room was small for the price and not what the room looked liked online. It was too small for a family of 5. They hotel rung me once checked in to tell me I needed to pay for a bigger suite, even though all 3 children were on the reservation with ages. I was not impressed!!

Fordeler: Location, decor, comfort.

Ulemper: We had a beautiful view but were unable to open the blinds. Asked for service and only got partial resolution. Very frustrating. Remotes to operate lights and adjust shower and blinds were outdated, unintuitive, and quirky. Too expensive for this!

Fordeler: Great location and neighbourhood

Fordeler: The downtown location, helpful and polite staff

Ulemper: Parking could have been complimentary. The charges felt high

Fordeler: Rommet var absolutt nydelig

Ulemper: En konstruksjon

Fordeler: Clean and great costumer service

Fordeler: A charming downtown boutique hotel and is close to various transport hubs (Fulton St, WTC). The atrium is stunning and has to be seen to be believed. Old school room but the amenities are modern. Turndown service came with a small chocolate. Great value for money.

Ulemper: Arrived a bit early at noon and was promised that the cleaning of the room would be expedited and would get a text to let me know once it's ready. Unfortunately, never got that text! Arrived back later than the advertised check in time of 3 PM (around 3.45 PM) and the room still wasn't ready! This was resolved however.

Fordeler: Everything! The ambience and beauty of the hotel!

Ulemper: Nothing!!

Fordeler: Nice hotel in good location. Excellent design and beautiful building and layout. Small rooms, no coffee in room and rather expensive.

Fordeler: We stayed here last year for our wedding and came back for the 5 star service for our wedding anniversary.

Ulemper: For those looking to pay a premium...book a studio suite or larger. The terrace suite was nice...but small.

Fordeler: Hotel room decor is fantastic.

Ulemper: Luke on reception was not welcoming, this is my 4th stay at this hotel, most hotels would say welcome back no not Luke, I arrived at 9pm and asked if the restaurant Augustine was still open he said not thinks it’s closing without even ringing to check. I went to my room went on line and booked a table at Augustine for 930pm when I get to the restaurant they said they take order till 10pm.

Fordeler: Location and decor

Ulemper: N/A

Fordeler: Restaurant - meal in Temple Court was very good. Building itself is impressive inside.

Ulemper: Being asked for $150 a day for ‘incidentals’ upon arrival. Reception staff were not welcoming. No coffee/tea making facilities in room.

Fordeler: The whole hotel was v.nice, everything from the friendliness of the staff to the quality of food in the restaurants and the cleanliness of the rooms.

Ulemper: Very stingy when it comes to bottled water in the room.

Fordeler: The staff was helpful and responsive. The hotel was really beautiful and very clean. Turndown service with water and chocolate was a nice treat. We would definitely stay at the Beekman again!

Ulemper: Everything was perfect.

Fordeler: I had an amazing stay. The staff were amazing and all my experiences were five stars. The location is in the financial district which I loved since it’s downtown yet quite. You are near the blue and green line making it easy to get around. Also you are a five minute walk (if that) from the Brooklyn Bridge.

Fordeler: Flott bygning med sjel og sjarm. Fint rom, flott stort bad med tropedusj. Gode senger. Godt renhold, hyggelig med gratis vannflasker hver kveld. Fabelaktig hjelpsom concierge-service (Franziska, we love you!) Luksus med gratis hotell-limousine som kjørte oss til vårt favorittsted for brunsj (Jack's Wife Freda..) Hyggelige og hjelpsomme dørvakter. Kommer gjerne tilbake.

Ulemper: Det tok uventet lang tid for resepsjonen å finne vår bestilling ved ankomst. I første etasje er området foran og inni heisene veldig mørkt - på dagtid er det unødig vanskelig å se hvilken heis som er ledig/som kommer - det er verken "pling" eller lyssignal... Det er også veldig mørkt i heisen. Greit nok på kvelden, men når du kommer inn på dagtid virker dette litt rart.

Fordeler: The location

Ulemper: Arrogant attitude of the staff, specifically in the more public dining area.

Fordeler: Every bit

Ulemper: Nothing really. Perfect

Fordeler: service was excellent, the hotel location amazing, they try to keep up with the properties as much as they can, the concier were amazing . i didn't have any bad experience. i will recommend it for friend

Ulemper: none

Fordeler: Beliggenhet, store rom, roomservice 24/7. Personalet knyttet opp mot rommet vårt var veldig hyggelige. Erika ved resepsjonen var veldig hyggelig. Vi hadde en sen flight og hun ordnet det så vi fikk sen utsjekk. Gode produkter på badet, stort rom og stort bad.

Ulemper: Frokosten. Det var ala carte, men savnet buffet. Infoen om fasilitetene på hotellet var mangelfull. Spaet var luksuriøst, men manglet bademuligheter.

Ulemper: Check-in was awful, below average and not expected from hotel with this name and history they offer for us a night free for next time because the electric off in NYC but never never again even if it is free

Fordeler: Price point

Ulemper: Nothing really

Fordeler: Excellent service

Ulemper: No

Fordeler: The attentiveness of staff

Ulemper: The water to the bathroom commode was not on I had to turn it on myself and when I asked for three luggage racks I was only given one

Ulemper: Renovation of the building from outside was little appealing given the aura and fame it is suppose to portray. That was a downside. Hope for a better view next time

Fordeler: will defiantly stay here again

Fordeler: loved the staff especially Tony who greeted me every morning with a smile at the door

Fordeler: Love the decorations in the room, great spot across the Central Park...

Fordeler: Personalet i resepsjonen var var veldig profesjonelle og hyggelige. Hun prøvde å ta seg av alle våre.

Ulemper: Ingen

Fordeler: Store rom, utmerket beliggenhet

Fordeler: Beliggenhet

Ulemper: Rommet var ikke rent ordentlig på plass ved rengjøring

Fordeler: område Eleganse

Ulemper: Kostnaden for romservice! Mangel på spiseområder for serveres frokost/lunsj

Fordeler: Views from the room... just stunning. Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.

Ulemper: Bar prices are very expensive.

Fordeler: Location perfect, amazing if you are a fan of Gossip girl and just as amazing if you are not.

Ulemper: Nothing

Fordeler: Location was great

Ulemper: The price of parking garage was difficult to accept. We will not return after being charged $110 for parking from 3:00 Friday afternoon and leaving before 9:00 on Saturday morning

Ulemper: We arrived at 8:00 pm and the room I booked was not available at 8:00 pm at night!

Fordeler: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and  was helpful with a question regarding wifi.

Fordeler: Convenient to everywhere I want to go. I love the courtyard for cocktails,

Ulemper: No restaurants and they didn’t have the usual refreshment tine

Fordeler: Excellent hotel right in the heart of Manhattan - the staff were all exceptional!

Fordeler: Location, location, location. Best place to stay in town!

Fordeler: Location and cleanliness

Ulemper: Relatively expensive and breakfast not included in the stay.

Fordeler: Location is great for easy manhattan, close to 5th and various offices for my work. Rooms are very comfortable. Views are nice. Breakfast was very tasty, consistently.

Ulemper: The rooms are a bit dated but still very nice. I didn't feel the lounges had a great vibe but still relaxing. I do think the rooms need refurbishment. The breakfast was very expensive for what it was.

Fordeler: Hotel was close to the center of New York, ideal for sight seeing ,food ect

Ulemper: No free WiFi

Fordeler: Boutique, smaller scale services. Once in your room, it is silent. You can hear nothing outside, in the hallway or the rooms next to you. It’s wonderful.

Ulemper: Nothing

Fordeler: Store badehåndklær Da jeg ringte kundeservice de svarte ved mitt navn De ansatte er veldig vennlige og veldig hjelpsom

Ulemper: Dusj kunne trengt mer trykk

Fordeler: Ren, romslig rom, god service, ikke bra wi-fi

Fordeler: Flott sted å bo. Veldig sjeik og hippe. Takbaren er ut av denne verden!

Fordeler: Upåklagelig service plettfrie rom Utmerket beliggenhet mellom Times Square og Bryant Park

Ulemper: Kan ikke klage på noe.

Fordeler: Service was good

Ulemper: No pool

Ulemper: Service ved innsjekk

Fordeler: I was pleasantly pleased from the moment I walked in the front door and was greeted by the ever so friendly and helpful doorman Ming. I was surprised to have have my room prepped for bed when I came back after my evening adventure. I was amazed that my room was cleaned when I came back from a long morning walk. I came back at 11:30am. The room was lovely. The bed was more comfortable than any hotel bed I can recall. Black out blinds. I had an interior room and it was completely quiet from the Times Square noise. Room 1515. The bathroom was huge. Great shower. Giant bath towels. Robes. My room was always magically cleaned. Always fresh towels. Trash emptied.The roofdeck bar is gorgeous. Best I've seen in NYC. The bartenders on Saturday night were funny and attentive. I had some small dishes at the 4th floor bar. Yummy. Cheese and Strawberry Flatbread and a cauliflower gratin dish. I stayed 2 nights and Ming escorted me and my bags from coffee shop in hotel to taxi and hugged me goodbye. Really fantastic. I've stayed at many hotels in NYC. Some of my favorites are the Grand Hyatt The Evelyn Hotel Empire Hotel. All for various reasons. This is now my favorite and it will be hard to stay anywhere else. I can't wait to come back with my family next time.

Ulemper: Not one thing I can think of

Ulemper: Room service was not the best , if they can improve that will be great

Fordeler: Everything was just perfect, staff was super friendly and the Location is the best in the middle of Times Square.

Ulemper: Nothing at all.

Fordeler: I found it both chic and comfortable with and inviting guest area

Ulemper: There was simply nothing to dislike

Fordeler: The location and view from the room were perfect. We could see the lights of Broadway. The hotel was exceptionally clean and comfortable. All staff were very friendly and helpful. We bid for an upgrade and had a room with two queen beds with views. This was perfect for Mother and Daughter. The bathroom was very lovely with two sinks, large walk in glass shower and rain shower head.

Ulemper: Nothing

Fordeler: The staff was ever so helpful. Your bellman Min was especially helpful and friendly. He made us feel very valued as guests. Incredibly professional and personable. A true asset.

Fordeler: The staff was most accommodating to make sure of our comfort and the availability of assistance, right from the start, our bellman made sure our concerns or inquiries got answered. Best "Times Square" hotel for me!

Ulemper: Some of the amenities of a 5 star include asking for anything and everything one requires, through the desk. I could walk to an ice machine faster than the line was answered-sometimes.

Fordeler: Big modern rooms.

Ulemper: It stated you were getting a $34 breakfast included on booking and actually you were only entitled to their express breakfast which had a value of $10 in their cafe.

Fordeler: Everything was ok

Ulemper: The value of the room is a bit high

Fordeler: Location, room size, good service

Ulemper: Sometimes can be too noisy.

Fordeler: inn- og utsjekking personalet var hyggelig. Komfortable senger.

Ulemper: Så fokusert på å ha en trendy. Var annonsert som et 5-stjerners. Mer som en 3-4 stjerners Ingen kaffetraktere i rommet.

Fordeler: Vakker plass med rene rom og veldig god service. Vi bodde der bare en natt, men vi ser frem til å komme tilbake.

Ulemper: Alt var perfekt

Fordeler: De ansatte var svært hjelpsomme og veldig hyggelig!

Fordeler: The extra touch of getting wine and cupcakes for our anniversary. I liked that the room was ready when we checked in.

Ulemper: Could have used extra towels. Room keys did not work twice. Cheaper prices on mini bar . Ability to have late checkout.

Fordeler: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.

Ulemper: Thin walls, assuming our next door neighbor had to much fun at the Roof Top Bar and was throwing up the whole night, we had the pleasure of hearing every single thing for about 1-2 hours straight. Had to turn on the TV to muffle some of it out!

Fordeler: The staff were amazing

Fordeler: Relaxing vibe but still had fun energy. Our room was sooooooo quiet we didn’t even know we were in the city when we were there. Across the street is coffee culture for good coffee and Whole Foods is around the corner across from Bryant park. Close to subway which was a huge plus especially when heading to the usopen tennis.

Fordeler: Ten staff went above and beyond to help celebrate my birthday.

Ulemper: N/A

Fordeler: The staff was great and the hotel was just perfect

Fordeler: Nice place to stay, quiet , next to Times Square, good service and great bar/ restaurant .

Ulemper: Not enough light in the bath, over the sink.

Fordeler: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service. Great hotel, rooftop, jazz, staff, rooms... all great. Will stay here again soon.

Fordeler: Coffee

Ulemper: The room was horribly small and there was no vanity room in the bathroom. Had I known it was that inadequate bi would have made other arrangements.

Fordeler: A good quality hotel with relaxed atmosphere. Staff helpful and professional. Excellent location for exploring Manhattan and beyond.

Ulemper: Over priced .... whilst happy to pay for a decent hotel, the pricing level seems high compared with other cities. Mini bar and breakfast options not used so disappointing that you feel the need to eat out.

Fordeler: The front desk staff was amazing!! And for a NYC hotel it doesn’t get better in size, cleanliness, etc.

Fordeler: Location is excellent, a couple block away from the subway. Loved the Rooftop bar with a great view of the Empire State Building

Ulemper: Turn down service did not provide bottled water in the room, in spite of being charged a facility fee.

Fordeler: Hotellet var rent og stille, de ansatte var vennlige. Godt plassert i nærheten av Grand Central station. Rommene var romslige for New York City og velutstyrte.

Fordeler: I loved it

Ulemper: I live the property

Fordeler: good location!

Ulemper: wi-fi is not free.

Fordeler: Location was fine for me, close to Grand Central. Hotel facilities were good: lobby, restaurant and bar were fine, specially Irish bar on the ground floor. Rate was reasonable

Ulemper: My room looked a bit tired. I would recommend some renovation for the room to be worth of really good 4* hotel

Fordeler: The staff were, to a fault, excellent. They were all friendly, efficient and helpful. The room was spacious and the hotel itself was lovely. The hotel bar is good.

Ulemper: It was advertised beforehand (so it wasn’t a nasty surprise) but the fact that WiFi costs $15 per day is pretty woeful. Also, the facilities in the gym are not on-site and the pool/sauna/steam room were out of use during my stay. Can’t blame the hotel for that but the fact that it’s out of their control could be worth keeping in mind.

Fordeler: They had a very nice staff.

Fordeler: Good size room for NYC. Great Location in midtown.

Ulemper: Smell of dampness every where in the hotel but especially in the room.. noisy AC the trigger a bed smell of mold. The bath towels were probably white once .. not any more .. now they are grey.

Ulemper: Non blackout curtains on a large window facing a commercial building w lights on all night! Incredibly difficult to sleep in such circumstances. Very poor sound insulation as well. Could hear perfectly clear conversations from down the hall.

Fordeler: Location is good, as with the many other hotels in the same area. Check out was quick, as it should be. Aircon was quiet and effective. TV worked.

Ulemper: Drab and dark rooms, beyond just the usual blah. No character because the promised Irish charm is lost in a fog of mediocrity. Room might as well have had no windows -- the one tiny window looked into the wall of another building. This all made the small room feel even smaller. Worn mattress, soft and lumpy. Stained carpet. Tiles on bathroom floor were chipped in many places. Could not set clock to correct time (housekeeping should do this). This is an ultra low budget hotel on quality and upkeep, but not on price. I will try something else for my next trip to NYC.

Fordeler: The style of the hotel is amazing and how clean and organized everything is lovely!.

Fordeler: Great staff, knowledgeable and helpful, great suggestions and willingness to help getaround New York!

Fordeler: NY is big, so one is to be smart when choosing the location of the hotel. The Fizpatrick is very conveniently located, you walk less than a minute to enter GST and from there you can go wherever you want. The hotel is neat, proper, rooms are bigger than the usual Manhattan standard. Staff is kind and professional, attentive to customers needs. And the complementary access to the fitness center is a huge bonus. Highly recommended!

Ulemper: Nothing.

Fordeler: Great location. Great bathroom. Great staff.

Ulemper: The shower was not properly cleaned. I did get a different room But then I had a security concern and security told me they would provide a report but didn't bother even though I was quite concerned. Not did a manager bother to get in touch to address my

Fordeler: location was perfect, room service was super, it was right on the water, great biking, amazing nearby restaurant, couldn't ask for more.

Fordeler: The view and the whole area was awesome. Loved check access to subway. The food trucks all around were delicious.

Ulemper: There was no mini fridge or microwave for leftover food. Didnt get the room i asked for. Wanted to be higher up. But they got us in three hours early.

Fordeler: beautiful location

Ulemper: loved the stay

Fordeler: It has a great view of the Hudson and Battery Park. The staff were very friendly and always willing to answer any questions.

Ulemper: The windows in our room were a bit dirty but that’s really the only complaint.

Fordeler: rhe beds and bathroom.

Ulemper: Carpet in lobby and hallways looks old and dirty

Fordeler: All fabulous. Love the location. Kevin the barman was a master of his trade and made us feel super welcome. View of the Statue of Liberty and New Jersey skyline were superb and the room so comfortable. We’ll be back!

Fordeler: Best room service I have ever had!! The wait staff GREAT !! ALL OF THEM !!

Fordeler: The room with a view and the excellent staff.

Ulemper: No

Fordeler: The location is great. It's a quiet part of Manhattan - we kept the window open during whole night. The fresh air from water helps in hot weather. It's a nice idea with a telescope in the room to observe the statue of liberty and ships. The service is fantastic.

Ulemper: Selection for breakfast could be better for those who prefer healthy food (not fat&fried).

Fordeler: Awesome view from room, definitely recommendable. Breakfast ordered to the room, very good.

Fordeler: Breakfast was included with our stay. If I had to pay for it I would have considered it over priced. However, the breakfast was really good and the staff was excellent. The breakfast voucher includes a $35 American breakfast, but you can get anything on the menu for that value. If you exceed that value you just pay the difference. The hotel even provided umbrellas that were located at the door for rainy days. Nice touch!

Ulemper: There wasn't anything I didn't like. We had a excellent stay.

Fordeler: Rommet var veldig fint. Flott utsikt og beliggenhet

Ulemper: Ingenting

Ulemper: Nær Times Square, renhet og åpne rom med stort vindu ...

Fordeler: The breakfast was generous and the location was good. Would have liked access to coffee in my room or outside of breakfast. Frustrating! Bed was comfy, but pushed up against the other bed. Staff was very helpful. They were able to let us check in very early.

Ulemper: It was EXTREMELY small for any room, and this was supposed to be a deluxe family room! The 2 queens and sofa bed were all pushed together. No place for luggage for that many folks except under the bed. Needed a mirror at the tiny desk to help many get ready. No shower privacy as smoked glass wall of shower doubled as bathroom wall, displaying silhouette to entire room. Not family friendly. We registered for 4. Had to ask for more glasses just to brush teeth! No ice bucket, no coffee maker. No restroom other than your room. The elevator required key use but didn't work right, and once someone put theirs in, everyone else pushed buttons so no security was provided.

Fordeler: EXCELLENT HOTEL IN THE MIDDLE OF TIMES SQUARE, 1 BLOCK FROM SHOWS AND RESTAURANTS. ROOM WAS CLEAN AND MODERN, BED A BIT HARD. BREAKFAST WAS BEST FREE BREAKFAST WE HAVE HAD! WILL GO BACK!

Ulemper: A BIT CONFUSING FLOOR PLAN TO FIND ROOM. GLASS BATHROOM A BIT HARD IF WAKE UP IN MIDDLE OF THE NIGHT AS LIGHTS UP ENTIRE ROOM.

Fordeler: Great Location, very clean hotel, modern with good decor. The bed was very comfortable Breaskfast a great variety of food but rather busy had to queue every day but the staff worked effiecently so you were seated very quickly.

Ulemper: We did not find the reception staff very welcoming at all on arrival and were not offered the service of out suitcases be taken to our room. We noticed that quite a few guests were offered this service .

Fordeler: Rent og fint. Hyggelig personale. Gode senger og god mat.

Ulemper: Mye støy fra gaten.

Fordeler: It was clean and tidy, central to everything and surprisingly quite for being in Times Square. Staff were friendly enough, however didn’t go out of their way. We’d stay here again

Ulemper: The staff could have been more helpful, Short answers when we asked a few questions nothing extra was given for help.

Fordeler: Location and accessibility of public transportation

Ulemper: Pillows were not comfortable. Hot water temp extremely high...easily burned if not careful.

Fordeler: The room was beautiful!.. checkin was a breeze. Breakfast was amazing

Ulemper: No parking offered by Roy. Street parking in area is metered and parking signs can be confusing. My car got towed parking on the street.

Fordeler: Dusjen var veldig bra

Ulemper: Ingen ting!

Fordeler: Convenience of location and the customer service. Buffet selection was comprehensive and they kept the rooms refreshed with towels daily and water every other day. You are 5 minutes from heart of Time Sq!!!

Ulemper: Air con a bit flakey.

Fordeler: Buffet breakfast was pretty good! Quiet room on the 23rd floor and comfy beds!

Ulemper: Nothing!

Fordeler: It is very tight, but it was nice and clean

Ulemper: I had to keep asking for washcloths. For some reason they did not provide those without us asking for them. I am not sure if that is their standard protocol.

Fordeler: We loved our stay at the RIU PLAZA HOTEL in New York City! The location is extraordinary! It is very clean, safe and comfortable. The Breakfast and Dinner buffets were huge and delicious, at very reasonable prices. The staff was friendly and very helpful. This was a wonderful experience! We'll be back.

Ulemper: We wish there was a clock in the room.

Fordeler: Beliggenhet i nærheten av Penn Station, fantastisk resepsjonister, spesielt Victoria, perfekt rom og utsikt

Fordeler: Personalet var fantastisk. Restaurantene var flott. Stemningen var avslappet og kul.

Fordeler: Fint moderne rom. Flott beliggenhet. Mat vognene sine ett kvartal unna på Greely Kv.

Fordeler: Sengen var så behagelig! Stedet var svært sentralt.

Ulemper: Ikke forretningssenter og ikke noe basseng.

Fordeler: Room size Checkin with Paulina Maintenance guy very friendly

Ulemper: Lying about property details on the phone prior to booking about essentials like black out curtains which was a precondition for us to make the booking. Staff did not want to remedy, manager on duty being rude and having way too much attitude, we suggested solutions like additional curtains but they just offered us to cut short the stay and leave (we did get refund upon insisting though) We felt we could have found a solution but the manager (Victoria I think her name was) gave us such attitude and in an absolutely unacceptable way that we didn’t have a choice but leave. Paulina at check in was very friendly though but didn’t have the power to resolve. The room condition was way below expectations and pictures are photo shopped, covering up run down room condition. AC was making loud funky sounds, upon check in we waited an hour for it to be fixed and dealt with the maintenance guy who was friendly though (after a 15h flight it was very tiring regardless and having to leave and look for a new hotel unshowered and tired and my wife pregnant was really not cool) Kimpton Not again for us for sure

Fordeler: Happy hour (free wine), also free bike rental. Got a room on the 21st floor looking at the empire state tower.

Ulemper: Everything was great.

Fordeler: Location was great.

Ulemper: Young lady at check in was not very professional... a bit snobby when answering questions, even as I was being polite and jovial... bad day or not, it's all about service and experience... Hope it improves or was a one time occurrence.

Ulemper: Not too customer oriented - didn’t put customer first

Fordeler: Great breakfast buffet and otherwise. Perfect location.

Ulemper: leaving!

Fordeler: The hotel gave us some complimentary champagne, fruit, cupcakes and water. King room and particularly the bathroom were spacious. West facing room could see the sun setting although not the nicest skyline view. Infused water available in foyer, and coffee in the morning. Also offered a drink hour in the evening.

Ulemper: Some areas of the room were dated. No free water bottles (aside from what was gifted later in the evening with the champagne and food). Our view wasn’t the greatest looking out to a backstreet, although my sisters upgraded room looked out 6th Avenue which was much better). Front desk could be more warm and welcoming.

Fordeler: It was my girlfriend and I’s anniversary, and we were greeted with champagne on ice and cupcakes by melissa in a beautiful display. We also needed some unusual things sent to the room but they were 100% accomodating. Best hotel service I’ve ever received hands down!

Ulemper: The only thing that could’ve been better was the wifi being free and maybe the shower/bath having some sort of view

Fordeler: Clean, roomy bathroom, very helpful and friendly staff and good location

Ulemper: No kettle or coffee machine in the room and none available in the reception except at breakfast. Tea/coffee from the bar was expensive so we went over the road to a coffee shop to get drinks. When most hotels now provide these facilities for free in the room or reception this seemed a little behind the times.

Ulemper: Very noisy rooms, poor shower and air con didn’t work Better hotels in NY for same price

Fordeler: This was one of the better stays i've ever had in NYC. The location was great, the staff was great and we upgraded to a King Room with a view and it was worth every penny and more! I will be staying here again and would recommend to anyone.

Ulemper: Although I know parking isn't cheap, it's one thing I wish was included in the cost of staying. However their pricing was in line with close by parking spots.

Fordeler: Proximity to great attractions; friendly staff; very accommodating staff..you only needed to ask for what you wanted and they were very accommodating. Great view from room.

Ulemper: No problems. Nothing to not like.

Fordeler: Flott pris for et rom i Times Square. Fint rom med grunnleggende fasiliteter. Den polynesisk var flott å ha i huset.

Ulemper: Støy i morgen er en ting. Hadde støy fra gaten og støy fra leilighet ved siden av

Fordeler: staff was super helpful

Ulemper: no breakfast sadly or lotion in the bathroom

Fordeler: They layout of the hotel is interesting. The staff was friendly and helpful. The bed was comfy.

Ulemper: The room was really small. I kept banging my elbows when I tried moving around.

Fordeler: Location

Ulemper: The room is very very very small

Fordeler: Vi var meget fornøyd med dette hotellet. Det var reint og fint, hadde utsikt mot Empire State Building fra 13 etasje som me budde i. Hotellet ligger meget sentralt til rett i nærheten av Times Square. Me prøvde ikkje baren/resturanten på hotellet.

Fordeler: Beds , view , location

Ulemper: Housekeeping banging on the door at 9 am every Morning- we were woke every morning of our stay

Fordeler: Location was perfect, down the road from broadway, 7 minute walk to times square, 15 minute walk to 5th ave, and very close to Port authority bus station and Penn station for transportation around the city!

Ulemper: Nothing to not like

Fordeler: Although the rooms were fairly small, I loved how clean everything was. Cleanliness is a huge deal for myself and boyfriend when we travel, so we were very happy with that aspect of the room and hotel in general. Hotel staff was also very friendly and the concierge attendants were very helpful.

Ulemper: Loved everything about this hotel, except that there was no complimentary coffee. I'm a huge coffee drinker, and always appreciate when hotels have complimentary coffee, even if it's located in the lobby, rather than the rooms.

Fordeler: The location and views are perfect for tourists.

Ulemper: The mattresses are too thin for plus sized people.

Fordeler: Clean and had everything I needed, what you see is what you got. Very comfortable and modern

Ulemper: Was expensive

Fordeler: Sentral beliggenhet, til overkommelig pris. Hyggelig personale, oppdatert og moderne hotell. Rent og ryddig

Ulemper: Det var ikke restaurant på hotellet, kun bar.

Fordeler: Really pleased with the pod, staff friendly and v clean also very helpful staff when we asked about anything

Ulemper: I was v dissapointed that I was sent a confirmation email and the price was £900 and on arrival the pod hotel wanted £200 more !

Fordeler: The location is very good for a tourists. Room was really clean and tidy. Also the good idea for a guests - preinstalled USB chargers for electronic devices, no need to have additional adaptors.

Ulemper: The staff is not so friendly, need to ask again and again for something (3 times I asked for an iron and an ironing desk, for several days I tryed to explore, how I can wash my clothes - there is no information about loundry service in the room). There are no slippers in the room, there are no normal holders for a toothbrush and toothpaste - instead of them are plastic glasses in plastic bags (are you really think, that it's help for ecology?)! Another challenge, to wash clothes - you need to ask one more access card for admission to the 28th floor. All this upset. For the money, services could be better.

Ulemper: Den ikke gjorde rent rommet. svært godt

Fordeler: Vis Restaurant personale var flott! Fin suite med utsikt over Broadway.

Ulemper: Mye støy om morgenen.

Fordeler: Utsikten var helt fantastisk. Rommet var nydelig. De ansatte var kunnskapsrike, vennlige og hjelpsomme.

Ulemper: Vi dro!

Fordeler: Veldig fint hotell med mye action

Ulemper: Dyr

Ulemper: Kostnad for parkering,tid til å få bilen,komforten på rommet.

Fordeler: Best location, wt the heart of Times Square.

Ulemper: This is my third stay, first stay in 2012 was amazing, secong in 2016 was okay, this one was a nightmare, staff are too rude, nit a single smile from any of them for a whole week, not even fake ones, housekeeping is bad, room is constantly dirty, asked for cotton swaps 4 times, never got them, at the check out my wife asked the luggage to bring our luggage, he replied “if you don’t have the tags, you won’t see your luggage”. Ordering stuff to the hotel is another nightmare, as every shipment must go through their internal Fedex office, that has limited working hours, so everytime you must follow up with them to collect your package (more rude staff there), and on top you shall pay handling fees for all that in convenience, I paid over 50 dollars for “handling fees” for shipment that was delivered from across the world for free via my amazon prime, god bless the 3 star hotels that leave all your packages in your room. I am sadly looking for alternatives as the once “best hotel in Manhattans” is no longer bareable.

Fordeler: My stay was absolutely amazing! Check-in was simple and the room was actually what I ordered. I heard some mix feeling regarding the elevators being slow ...this was not my experience. The elevator wait was not an issue. The hotel look and felt organized and comfortable. I use the fitness center each day. It was perfect experience and open 24 hours.

Ulemper: I wanted to smoke a cigar and experience the city from rooftop deck. It was not possible. Other than that I was pleased with my stay.

Fordeler: Location is great right on time square. Comfy beds. Friendly staff.

Ulemper: Outdated furniture. Worn out bed sheets and towels.

Fordeler: The location,safety, facilities, and cleanliness was great! SHOUT OUT TO THE MAID SERVICE!

Ulemper: The bar tenders could be nicer(RUDE), until it's time to pay. The concierges need to work on their P/R SKILLS. I thought the room was a little expensive for the average person, but obviously the hotel is not hurting for customers. Plenty of high-rollers out there. A bucket list trip for me so I guess I should not quibble over the price, but I also would like to pay as I go and not have a 30.00 credit added. After all ,I'm in NEW YORK CITY and want to eat at other places. THE SALADS AT THE MAIN BAR ARE OUTSTANDING!

Fordeler: The location of this hotel was amazing. We could not have been closer to the things that we wanted to do.

Ulemper: The restaurant was terribly over-priced.

Fordeler: Well, It was way to expensive and the facility was not what I was expacting for the price.

Ulemper: Just the location

Fordeler: Friendly staff and Location

Ulemper: Nothing

Fordeler: The view from room on the 35th floor is amazing

Ulemper: Time spends waiting for elevators Towels are old The sofa bed is old and uncomfortable

Fordeler: in time scour

Fordeler: Location

Ulemper: Very dated hotel

Fordeler: Location, friendly check in and security staff

Ulemper: 1100 rushed checkout . Tired room with sparse furniture.

Fordeler: Very convenient location, multiple elevators, great view from room, comfortable room accommodations.

Ulemper: A little mold in the grout in shower and in some of the caulking around shower.

Fordeler: Rent, fint, bra personale. Romslige rom. Bra beliggenhet.

Ulemper: Dusjen var litt utdatert.

Fordeler: Servicen var flott, rommet var rent, gratis oppgradering!

Ulemper: Dusjen var ikke så bra. Rommet luktet litt som om noen hadde røkt der tidligere.

Fordeler: Helt topp sted. Hadde alt jeg trengte. Litt dyrt for rom servicen, ellers meget bra.

Ulemper: Dyr room service.

Fordeler: EVERYTHING was 1st class. The comfortable bed & beautiful linens were a total delight. Scaffolding were professional, warm & discreet.

Fordeler: The bed was the best ever in any hotel we have stayed in

Ulemper: The carpets and decor were very tired, and need replacing. No coffee maker in the room which was pants.

Fordeler: Great location Very friendly staff

Ulemper: Uber and taxis difficult to get because hotel in middle of cross street.

Fordeler: Location was great! Staffs were very friendly and professional. The atmosphere in the lobby was luxurious and the room was very clean.

Ulemper: Every time we came back to the room, the AC , the lights and the radio were on. I guess that was the policy of the hotel and some guests may appreciate it, but I thought it was such a waste of energy.

Fordeler: Hotel was very comfortable. Very friendly staff who were always willing to help. Location was ideal, away from the hustle and bustle but close enough to everything. Will definitely stay here again.

Ulemper: Pillows! The pillows were so soft, I had to use the cushion on the chair

Fordeler: Location is ideal, staff is super nice, bed verrrry comfortable! Amazing stay!

Fordeler: Staff was outstanding hotel neat and clean bed was very soft pillows could be firmer very difficult to sleep on

Ulemper: The bed was soft and pillows very very soft! Coffee maker was delivered as per request but an old coffee pod was still left in the pot and two plugs did not work in our room . Staff was outstanding and the hotel as well as food was good! !!

Fordeler: Location

Ulemper: Poor room service Very expensive breakfast

Ulemper: I believe that the breakfast offered was supposed to be a buffet....but when I went to breakfast, it was a la carte.

Fordeler: Amazing experience. Very friendly staff, great services, and even better location. Loved our stay here.

Ulemper: The towels were a bit unclean

Fordeler: The location of the hotel was wonderful. Steps from Times Square, the Theatre District and 5th Avenue shopping! Friendly and helpful staff. Nice to wake up to free coffee and a paper. Small but adequate work-out area was an added plus.

Ulemper: Although well-kept, the rooms were looking a little bit beat up with scratches and divots in the furniture and stains on the carpet.

Fordeler: Location

Ulemper: Room was very small

Fordeler: Front desk staff was wonderful. Gave great tips for restaurants and subways. Great location. Close to many places but not in the noise of Times Square. Room was small but very comfortable and clean. Rooftop bar was way over-priced. Not a friendly group up there.

Ulemper: One front desk woman didn't acknowledge be waiting to check in. Not even a, " someone will be with you shortly". Rooftop bar was too expensive. Drinks were not good. Trendy crowd. Not fun.

Fordeler: Bra beliggenhet.

Ulemper: Kaldt soverom. Bråk fra bygging.Søplete gate, uteliggere.

Fordeler: There are hotels and then theres ARLO. Staff, breakfast, cocktails at the rooftop, room and the views were perfect. We really enjoyed every second staying in Arlo Nomad. We actually skipped little bit sightseeing cause we really liked our room. Location is superb in NYC (seems like it's in the center of everything you need) + easy access as well. Counting days to go back.

Fordeler: There are hotels and then theres ARLO. Staff, breakfast, cocktails at the rooftop, room and the views were perfect. We really enjoyed every second staying in Arlo Nomad. We actually skipped little bit sightseeing cause we really liked our room. Location is superb in NYC (seems like it's in the center of everything you need) + easy access as well. Counting days to go back.

Fordeler: Very clean, roof top bar was beautiful, the staff was so friendly, the shower water pressure was really good (this is important for any woman with a lot of hair LOL)

Fordeler: If you aren't already staying here because of the view from the sky room, then the central location is a real plus point of the Hotel. Breakfast buffet was outstanding - not sure how much off the menu items were but the food available was good. The rooftop bar was pretty good also

Ulemper: No real negative points. There wasn't a menu of food so I wasn't sure if it was possible to order off the menu items but that is a minor point for me. It may be an issue for visitors with food allergies

Fordeler: The location and the cleanliness of the room. The overall decor too. I love the neighborhood too. There’s great coffee and brekkie places around. I would definitely go back if there for work again. But pls next time save some vino for me! :)

Ulemper: Certain parts of the facilities (ie the light switches and the water tap hot = cold; cold = hot when output) but overall was nice I would go back and stay there again for work trip. I would have preferred the onsite staff to be a bit more alert. All I wanted was a glass of wine at night and I was asked to go up/down between 1st and 2nd floor cos they both were closed but directed me to each other...

Fordeler: Nice roof top

Ulemper: AC didnt work in our room we had to be transferred and when we did we went from a king to a queen. the saving grace was that at least we were moved to a room with a higher floor which was slightly larger (you could walk around the bed). This made up for it and made the stay infinitely more enjoyable!! Happy I stayed overall but would have preferred to book king sky from the beginning. Anything else is too small for 2 people.

Fordeler: This is our second time at Arlo, The staff is super friendly and kind, the hotel is clean, perfectly located and close to center of attractions. We had a really great experience once again and will surely come back!

Ulemper: the air condition is really loud and turns off every couple of minutes due to the thermostat. but when it turns off you realize it is so loud to cover the loud noise of the rooms' doors slamming all across the hotel. if you have a light sleep you might consider this.

Fordeler: location, rooftop bar

Fordeler: Very good location. Very friendly service. The rooftop bar looks to be a very popular place on Saturday night, even it wasn't really our thing. More filler space. And more. And more. And more. And yet some more.

Ulemper: The queen room (which apparently was an upgrade) was really tiny. You almost have to be a limbo dancer to walk between the bed and the flat screen TV. Filler space filler space filler space filler space

Fordeler: Som beliggenhet og de ansatte er så imøtekommende.

Fordeler: Atmosfæren var vakkert og de ansatte

Fordeler: Alt deres ansatte

Ulemper: Vi trenger høflighet vannflasker

Fordeler: Staff friendly. Good location.

Ulemper: The room was extremely small for a couple with luggage. Basin is outside the bathroom which is very odd. One of the fittings in the bathroom detached itself from the wall and fell directly onto my wife's left foot leaving it badly bruised and with a gash. The hot water takes for ever to come through.

Fordeler: Great breakfast buffet, really set us up for the day. Delicious options from fresh fruit and eggs to salmon on a bagel. We had a bunk room which was small but comfortable enough for our needs.

Ulemper: I can't really think of anything!

Fordeler: Actually the location was the only thing I liked. The hotel was not able to even get the most basic standards in terms of customer service right. Really really disappointing.

Ulemper: So we were three friends, staying at Arlo 2 nights. We came early, around 10am, so check in was not possible as it was too early. Which is fine and which we knew, so we just dropped our luggage. We came back two hours after check in time, but still, one of the rooms were not ready. They mentioned they gave it to another person who checked in at 3pm - although we were there at 10am. They should have taken a note. My room was still full of trash when I entered, half full paperclip with could coffee, empty bottles and a note for the former guest... So I went down again and got a new room. My friend who's room was not ready dropped her luggage into my room as she needed to change before dinner. After I cam back from dinner at around 10pm I tried to get her luggage transferred from my room to her room - the receptionist said "I'll be up I 5 minutes and do that". No one showed up, after 30 min. I called reception, I explained to the lady on the phone and she promised to send someone immediately - no one came. So after an hour I went down to reception, but no one was there. So I went to bed as it was already late. My friend didn't get her luggage until the next morning. There were a few more things which I don't go into detail here. Overall they should not say they do something when they don't. At check out my invoice was not ready so right now I am waiting to get it via email - also here they promised "you'll get in within 30 minutes via email". I still son'z have it 2 hours later. So I am not only disappointed, but almost angry about the situation. For a room that cost 300 USD per night I expect a different service level. Oh, and then they told us they have a happy hour and our room rate includes that - but as we wanted to have a drink, we were told that it is not included. What a rip off.

Fordeler: Great location, close to a subway station. Walkable distance to excellent shopping, restaurants and bars in SOHO. Hotel very clean with awesome facilities. Rooms big enough for NYC. Comfy bed. Would definitely stay again.

Ulemper: Service at the rooftop bar was extremely slow when we went and it wasn’t even busy at the time. Only one server working and x2 other staff were just standing around not doing anything. The only negative of our stay.

Fordeler: Lots of freebies! Upon checking in, they gave my friend and I each a small bottle of champagne and told us that breakfast was complimentary as well as a happy hour with free beer, wine & cheese from 5:30-7pm.

Ulemper: The shower was horrible. We were given a handicap room, and the shower was very narrow. There was no space to move around, and water got sprayed across the whole bathroom because there wasn't a lip. The shower head also fell on my friend's head mid-shower

Fordeler: Everything - the staff is really friendly, available and happy to help. The room was very cool and modern - The bed are very comfortable. The location is perfect, close to the Hudson river. Finally the roof top bar is a plus with a very nice view on the Hudson river.

Ulemper: The fact that there is no closed place for the toilets in the room is challenging when you travel with friends...

Fordeler: The concept of small rooms and lots of public space was fantastic!! Small, efficient, well thought out rooms. Also, the staff was AMAZING!!! So helpful, fun and eager! Loved it! Also very beautiful-the lounge areas were well appointed and the rooftop deck fabulous!!

Ulemper: A few small problems-the lock batteries went out, toilet had a problem, but all were remedied quickly!

Fordeler: Very nice hotel

Ulemper: No

Fordeler: Rooftop bar awesome. Happy hour for guest spot on.

Fordeler: The service was fantastic in the bar, restaurant and front desk. Comfortable bed and great water pressure for shower. No complaints!

Ulemper: Nothing, was fantastic.

Fordeler: I love the boutique intimate Euro-Centric hotel ... the design is great with many options for enjoying the outdoors... I don’t care that the rooms are small... My husband may like a bigger room but he’s also happy with his first visit here to the Arlo Soho... it’s my second time... I appreciate the accommodating staff members... we hope to return again begire too long... Plus the area is wonderful...

Fordeler: The roof bar, garden space were fab !

Ulemper: Tiny room with little storage & small bathroom , we were a 5 night stay so a little more room would have been nice

Fordeler: Alt

Ulemper: Ingenting

Fordeler: God service og hyggelige rom

Ulemper: Ingenting

Fordeler: Great hotel. Friendliest and most helpful staff I can recall and I have travelled throughout the world. Well done folks!

Ulemper: Nothing I can think of.

Fordeler: I always stay here when I travel, close to most attractions and shopping ...

Ulemper: It’s all good

Fordeler: Very pleasant staff and willing to help but they need more knowledge of area...concierge never made eye contact with me in three days!!! Boutique feel is very attractive.Afternoon Bar experience was nice.

Ulemper: King room extremely crowed and disappointing. I suggest you use queen bed and avoid the complaints! I viewed other rooms which I would have been fine with. Breakfast buffet needs attention... “rubber eggs” all three mornings...Order items were excellent.Staff was great!!

Fordeler: The bed was very comfortable. The hotel itself is beautiful. The location is absolutely perfect.

Ulemper: The air conditioning was on a sensor. So when you were not in the room the air conditioner turned off. We came back each afternoon to a hot room. That did not make me happy.

Fordeler: Staff friendly... great location

Ulemper: Having an extra $400 “held” for security...

Fordeler: Location was easy to get around the city. Staff are friendly and the included breakfast is delicious!

Ulemper: Our first room, 1902, was very small! Not big enough for two people. We went down to staff the next day and they were more than happy to move us and our new room was amazing!

Fordeler: Great location and great staff

Ulemper: Extremely small rooms.

Fordeler: complementary water, helpful and friendly staff

Ulemper: Squeaky fold out bed. Bedside table lamp not working. Bathroom sliding door difficult to close. No door separating the lounge area to the main bedroom.

Fordeler: Clean, quiet.

Ulemper: Towels not soft at all.

Fordeler: The staff were amazing, very clean place, happy hour in the bar wss great, i would recommend to anyone.

Ulemper: Nothing

Fordeler: We booked a room with view and had one on the 22nd floor with fantastic views of the Empire State Building!!

Fordeler: The staff at the hotel were extremely helpful and positive.