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Valet took >45 minutes after being told 10-15 (I allowed 20). Had to request iron, wastes time. Tub drain was fully clogged and GROSS so water did not drain. Shower vent grate was FULL of GROSS dust + mold. Noise outside from traffic, garbage trucks + roof party letting out kept us awake ALL NIGHT, absurd! Sounded like windows on Lex.ave. were open, but they weren't, they're just inadequate!
Very Very cool. From a British viewpoint it is like Malmaison but taken to the next level and with the addition of 5 star service. The concierge are very good at getting you into those 'hard to book' restaurants. The private guests only rooftop bar is very nice.
The service, room, restaurant, location were excellent.
the room and the position and the "edginess" of the hotel our first room (before we changed) only had a shower and not also a bath
Location is great - the art is amazing and the roof top terrace restaurant/ bar is top
unique, great location - very little street noise.
The staff was really friendly and helpful. The hotel design and atmosphere were great. The bed was very uncomfortable - really hard. I stay at alot of boutique / pricey hotels and this was the worst bed I've had.
The rooms were cute. Not to small. Stayed here for New Year's Eve. Wanted a bucket of ice for the room so my wife and I could keep a bottle of champagne cold. They actually charged us $5 for the bucket of ice. Not even Motel 6 charges for ice. Room was also very hot and a lot of noise from the street and hallway. Bed hard and uncomfortable.
Room set up Very poor service! I had water & juice poured over me during breakfast with no apologies! Tea was served without tea cup! Bathroom light was out for one day and not replaced. Laundry list was not provided despite repeated requests.
Staff were very helpful and always on hand. The room quality was very high - the recent refurbishment has really focussed on top end materials and furnishings and for a hotel in central New York, the room was of a good size. Its central location in NYC is very helpful to get uptown or downtown and its situation gives an unusually peaceful night sleep in such a busy city. The roof garden was very nice, as were the bars, but some of the hotel claims are overdone. Cocktails are expensive by the time you add on service and tax.
location is fabulous, rooftop bar was very nice. the room was very small.
bra standard til å være to stjerners hotell. rene rom.
Likte meg veldig godt. Rommene var artig og orginale. Sentralt og fin pris. Jeg er misfornøyd med servicen til han som hjalp til med besrtulling av serverdiheter. Ikke de som sto i resepsjonen. Han servucemannen var ikke blid og rotet masse.
Beliggenhet og pris Teknisk oppdatering, store problemer med nøkkelkortet
Good location. Housekeepnng threw away my contact lens solution, they opened the window when they cleaned so my room was freezing every night when I got back. Three days in a row my key didn't work and I had to go back downstairs to have it reprogramed. There was a super funky smell in the room. Thin walls, I could here doors slamming, people talking, etc. There was a thermostat and another heater. When I would turn the thermostat off, the other heater stayed on and I was boiling at night. Internet was really slow. Elevators were also super slow. Poor water pressure in the shower.
Close to area attractions and shopping. Very clean.
Location and value for money
Cheap and clean We reserved an extra bed, but there was no room for that in the hotel
This hotel location is very close to all different subway route and restaurants. The hotel lobby was extremely small, no room for luggage storage, rooms have limited space, bathroom has funky smell, bedsheet and pillow have blood stain on it.
We enjoyed our stay because of the helpful staff who were also very pleasant. The location was perfect for us and our adventures in NYC. The room was just a bit small. But it had everything we needed.
Good location in Manhattan Room with double bed is very small; cleanliness behind the beds/piece of furniture to be improved
Friendliness of staff Small rooms, not big enough discount rates for using garage
It was very close to the art and other things we wanted to see.
The staff is exceptionally helpful and friendly. Same goes for the great restuarant attached to the hotel. No problems.
Hyggelig personale, rent og velholdt, gode senger og romslig rom. Ingen fellesrom/oppholdsrom. Spiserommet var lite og ubrukelig og eneste løsning var å spise på rommet. Frokosten ble servert med papptallerkner og plastbestikk.
Veldig bra beliggenhet på Manhattan. Samtidig relativt rolig område. Utmerket concierge og personale ellers. Kunne hjelpe oss med det meste av spørsmål og behov. Hotell i denne prisklassen bør absolutt tilby gratis internett. Dette bør også være av en viss hastighet. Frokosten som ble tilbudt på stedet, sto vel neppe til standarden ellers.
Hotellet var utmerket mht. beliggenhet og service. Rommet var stort og renholdet var meget bra. Bra beliggenhet i forhold til aktiviteter og atraksjoner. Noe trangt frokostrom.
Hotellet er alt for dyrt for hva du får igjen. Mørkt rom. Dårlig og dødt område.
Nice, big and and clean room with a convenient location mid-manhatten. Small breakfast and coffe available at all hours also very convenient. Small lobby and entrance - however it didn't really matter that much as we didn't spend much time in this area.
the cocktail bar was amazing, the decor (mood) of the space was also appreciated the location is a bit rough around the edges- the immediate context that is.
This is a great hotel. Great ambiance, staff, and rooms are unique and make it feel like home. Highly recommend this hotel. Honking from cars on the road outside was excessive. Higher floors recommended.
Personalet var utrolig oppmerksomme og vennlige. Alt fra rengjøring til management var useldvanlig serviceminded.
rolig og behagelig atmosfære. Flott beliggenhet og fine, komfortable rom. Likte spesielt godt vin og ost i lobbyen hver ettermiddag. Litt lite privat med glassdør inn til badet
God standard, bra beliggenhet, hyggelig betjening
The renovated rooms were very nice, however, they had been recently painted and the fumes were overwhelming, so I was transferred to one of the older, non-renovated rooms. Although the bed and furnishings were new (sheets, pillows and wall mounted TV, the walls (paint and plaster) and carpet were what you would expect in a no-tell motel. Also, most of the rooms "shared" a bathroom. Your bedroom had it's own door and you had to leave your room to go into a bathroom which was used by another room. It worked out fine. Still, it is a great value ($65/night booked in advance) for the location! There's a cute french cafe next to it for breakfast and you're never in the room (very small as most NYC hotel rooms) anyway. It was a 5 story walk-up building - no elevator. After looking at 2 rooms (one without a window! and both freshly painted/smelly) we were transferred to the 5th floor and it was a struggle getting the luggage up the 4 flights of stairs (main floor/1st floor). It will be a very nice hotel once the renovation is completed.
Centrally located Loud music from bar next door
I asked for a refund and left 4 hours after I got there. I wouldn't recommend it to my worst enemy
Good location in Chelsea. There isn't a lift but lots of stairs, the shared bathroom arrangement is strange, the reception shuts at 9.00pm, and the rooms are quite dated with old furniture. Net curtains on the windows would be nice too!
I can highly recommend a stay at the Chelsea Inn. Lot's of stairs but a great room for a good price. Union square and Broadway is close by and you can easly walk to Little Italy or Chinatown! If you can't walk that many stairs this is not the hotel for you
Rooms were recently remodeled, or at least mine was. Nicely done with some exposed brick, wood floor, tasteful art and fixtures, great bed, big screen TV. Shared bathroom was also freshly and tastefully done, and clean.... But SHARED. I think they may have some rooms w private baths for more $. They were working on the hallways during my stay, but I don't see how they can fully update vintage structure with its narrow halls and losing stairway. Street noise.
The hotel is affordable for New York City. It is clean, tidy and attractive. There are no extras, but the price is right.
It was one block from where we needed to go the most often. My husbands favorite coffee place was next door. (Petite abelle). The staff was friendly and helpful. And the room was newly renovated with high ceilings and a very pretty contemporary style. The bed was comfortable. Some rooms in this place have a shared bathroom. I booked one with a private. Still this seems to be a common thing in nyc so be careful when booking. We stayed in room 207 which was newly renovated. The only thing lacking was individual temp control, which we fixed with a space heater. A refrigerator and microwave would have been nice too. The room was very small, not good for more than two people.
Chelsea Inn is literally 50 feet from 5th ave in awesome walking distance to everything. great location. Having said that, our bathroom wasn't in our room, we had a separate key and a shared bathroom_ which was clean, just inconvenient, and after a full 7 hours of walking be prepared to climb some stairs because you might be on the 4th floor and there is no elevator :-)
Breakfast was good from the bakery down stairs - choice of pastry, a piece of fruit and a coffee and the lady there is lovely! Ask to stay in a room at the back if you can - the street is very noisy at night and the windows are not double glazed!!
Location, price, decor, workout of daily walks up multiple flights of stairs, sharing a bathroom was not as bad as I thought it was going to be The complimentary breakfast really isn't worth being considered a selling point.
Nothing front desk closed at 9pm so they basically robbed me. It looked like a homeless shelter, only crackhead and whores stay here
The Edition has become my favorite hotel in NYC. It's modern and clean without being trendy. It's luxury without being pretentious. The service was first class. The rooms were spacious, clean, and quiet. Even at $500-$600 a night it's a value. The restaurants and bars were fantastic. I think being across from Madison Park adds something unique. I highly recommend the Edition. Didn't love the elevator set up.