London Hoteller

Fordeler: The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.

Ulemper: There wasn't anything not to like.

Fordeler: Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!

Ulemper: Bar was quite expensive, but was to be expected

Fordeler: Fantastisk på alle måter

Ulemper: Ikke var i stand til å bli lenger

Fordeler: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Ulemper: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Fordeler: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Ulemper: not much..

Fordeler: Svømmebasseng

Ulemper: Små rom selv med oppgradering merkelig hotel layout

Fordeler: Fantastic Hotel Experience! The room, lighting and British-ish decor of the room was just what we were looking for. Everyone in the hotel was friendly, the room luxurious and yet affordable compared to other 5 star hotels nearby (our stay was half the price of other 5 star hotels closer to Buckingham palace and with a kind bed). Centrally located, the Langham was only a 10 minute walk from public transportation and minutes away from a Starbucks. If traveling with an infant, you have access to a refrigerator and can request a crib. LOVED the club room w/ complementary breakfast (6:30-11am) and tea time (2-4pm) was a great treat! Access to two restaurants, a bar and cub room provided many food options. Morning and evening room service was very luxurious. Definitely coming back and recommending.

Ulemper: Front entrance does not have a ramp BUT there is a side elevator (important if you have a stroller). The bed we had seemed old as there was a BIG dent from where most guests must've slept (to be fair, most hotels are this way). I know this hotel had a pool, but for some reason I didn't see a sign for it, or perhaps we never noticed it.

Fordeler: Very luxurious, extremely friendly staff and a probably the best breakfast I've ever had at a hotel. We were there for our wedding night and the hotel very kindly upgraded us to an executive suite. The fact the hotel manager had hand-written a (fairly lengthy) congratulations card, and left us some 'congratulations' sweets and cakes was also a very thoughtful touch. Would highly recommend for a treat or anyone looking for a bit of luxury in London.

Fordeler: Nice staff, vibrant bar

Ulemper: Noise as I wa allocated close to club lounge, another privacy door should be installed;

Fordeler: Everything about this Hotel is exceptional. The service and quality is always beyond any reproach. The location is also perfect.

Ulemper: The price is high but you get much more than you pay for.

Fordeler: Staff was fantastic. My room was great, especially considering the rate, although wouldn't have been worth the "full" price....

Fordeler: Alt

Ulemper: Å være i en røykeetasjen

Fordeler: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.

Fordeler: Location and service was good

Ulemper: Problem with the room it was very small, offered improved room after two days

Fordeler: Breakfast Room Service (as restaurant was not open before I had to leave).

Ulemper: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.

Fordeler: The staff are so attentive and welcoming. The spa is like an oasis in the hustle and bustle if London

Fordeler: Very friendly staff. Excellent service. Delicious food in the Balcon restaurant. The bar tenders were very knowledgeable. Rooms small but comfortable.

Ulemper: Hard to set temperature for the room A/C (control has + and - but does not show temperature).

Fordeler: There are many things that i loved. Amongst it all the location is outstanding. The staff is a ++ The beds are so comfortable Its is just a bliss from a to z

Ulemper: It is a bit expensive and my room was more of a regular room than a superior room

Fordeler: Vakkert hotell, utmerket personale, flott beliggenhet.

Ulemper: Den doble sengen var litt lite.

Fordeler: - elendig service - sjokolade på puter - La meg med å sjekke inn tidlig - hjalp meg sikker en taxi for uansett hvor jeg hadde tenkt - vennlig og imøtekommende personale

Fordeler: Loved the location, the staff, the overall comfort of the hotel. It was perfect. Highly recommend the hotel to anyone wanting to be in the south kensington area.

Fordeler: Great location, staff was excellent.

Ulemper: A bit old, but so is most of London, - minor compared to the benefits, it was in good condition given how old building was.

Fordeler: Ultra quiet room. Good bar. Good location

Ulemper: Used Kayak to request an early check-in (1 hr) to make a confidential business call. Automessage from hotel "could not commit" to this. Arrived 90 mins early to plead my case, but didn't get access till 10 mins prior to 3pm check-in. In other words, they placed zero priority on this simple ask despite having 4 hrs between departure and check-in. Also requested a room with a desk and accessible outlets, but got a room with no desk at all - and only accessible outlets were under the television, across the room at the head of the bed. Lighting in room was terrible. Very slow service in the restaurant

Fordeler: Really good location walking distance to museums and shopping (Harrod's). Staff were great and accommodating. Love the décor in the lobby and public areas. As a female traveler - bath products are Aromatherapy and the hair dryer has good power. I would stay here next time I am in London.

Ulemper: My room was a little small but still very comfortable and clean.

Fordeler: This hotel is so beautiful, amalgam of charming English style with some bold fashion details Hotel rooms are gorgeous, all are renovated, free WiFi, complimentary coffee and tea in the room, good size closet and 24 h room service! Location is tremendous few minutes walk to a shopping area including Harrods mall, there are many restaurants and cafes near by as well, from fancy 5 star French to little local bars, all are great! If you are about explore the city, right on the corner from the hotel there are few museums, Hyde Park and Kensington palace! Safe, clean neighborhood, 3min walk to the South Ken Tube Station, just perfect! I am very happy with the hotel, staff is so friendly and very helpful

Fordeler: I loved the location of the hotel. Very close to South Kensington subway which runs directly to Heathrow. The hotel is also close to the Victoria & Albert Museum and the Natural History museum and not far from Hyde Park. I also loved the staff. Very friendly from Veronica at check-in to the help by the bell staff.

Ulemper: The room was a little smaller than anticipated and the view from the room was of a building next door...

Fordeler: Gamle stilige møbler hyggelige mennesker, god mat

Ulemper: Veldig lite rom, frokost må ha mer element

Ulemper: Utmerket beliggenhet, flott personale

Fordeler: Central location, comfortable large room with large tub and shower, full breakfast, friendly helpful staff

Fordeler: Excellent location with easy access to both Russell Square and Holborn Tube stations. Lots of very good local pubs and eateries and only minutes away from the British Museum. My room was fairly large by English standards with a very nice bathroom and very comfortable bed. An excellent breakfast with a good selection of both cooked and cold items was available and included in the room rate.

Ulemper: My stay was short so didn't note any problems whatsoever.

Fordeler: The location was excellent on Russell Square with a Cafe Nero and Pret a Manger next door. The breakfast was excellent and I would highly recommend adding that to your package. The bathrooms were some of the largest I have seen in Europe.

Ulemper: The staff at Hotel Russell did not measure up to the overall customer service I experienced in England as a whole. They are less than accommodating to guests who booked through discount websites and treat guests who booked directly with them better. The interior is very dated and needs renovation. My friends room on the first night had a very strong cleaning chemical odor. It was unbearable for them because they have some sensitivities. The hotel was unable to move them to another room and we ended up switching rooms with them. The wifi at this hotel is spotty at best. I would not refuse to stay at this hotel again but I would probably avoid it.

Fordeler: Good location. Historic building with attractive public spaces. Good shower with adequate water pressure.

Ulemper: Although my room charges were fully prepaid, the front desk clerk insistent on selling me breakfast, which I did not want, and in putting a 50 pound per day hold on my credit card, even though I said I was not going to use any of the hotel's restaurants. Difficult to get into the room because a large cupboard had been situated directly insider the door, almost blocking the passageway into and out of the room.

Fordeler: I have stayed at Hotel Russell now a number of times, both as a single traveler in a single room, a twin room with my mother, and a double room with my husband. All rooms were comfortable and spacious enough for our needs and comfort. Breakfasts are very good quality too! Staff polite and helpful and location brilliant.

Ulemper: I couldn't stay longer!!

Fordeler: The hotel has an excellent location and a very nice atmosphere. I also enjoyed the restaurant recommendations made by the concierge.

Ulemper: The room was a bit noísy (I lived on the second floor).

Fordeler: The size of the Junior suite was wonderful!

Ulemper: The room was a little old and had some cracks in the wall joints. They didn't have any pull in area if you arrive by car. We weren't aware of this from the descriptions and had to drive around the area to find a parking garage and then roll our luggage a few blocks to the hotel.

Fordeler: the three consierge gentlemen we spoke to were very helpful

Ulemper: Staff maybe might smile. If applicable make sure you get your Harrods voucher. We had to ask even though it was included in our package.

Fordeler: big bathroom and unique decoration of the room.

Ulemper: there was no fridge and safe box in the room. there is no concierge most of the time. staff are not professional.

Fordeler: Hotel room was warm and comfortable, as the weekend weather was poor it was nice to get back to an inviting room.

Ulemper: Delay in breakfast - although once we got fed it was great.

Fordeler: Personalet hadde en lun serviceholdning som man ofte bare finner noen få steder i England. Arkitekturen var spessiell og gogt ivaretatt.

Fordeler: At alt var i opprinnelig stil og beliggenheten

Ulemper: Rommet var nedslitt, lytt og kaldt. Klaget på at kjøleskap og tv ikke virket, men ingen kom for å ordne dette.

Fordeler: Meget god service og beliggenhet

Ulemper: Vi hadde bestilt standard rom. Rommene er utrolig små.

Fordeler: God størrelse på rommene. Hyggelig personale. Flotte omgivelser og rammer I hotellet.Spesielt imponerende frokostsal.

Ulemper: De fjernet ikke min reservasjon fra mitt visakort når jeg betalte min del etter oppholdet. Dette må de være ryddige på. Det kan gi et upålitelig inntrykk. Når taxi er reservert må de påse at rette vedkommende får taxien . Noen andre tok nemlig den vi hadde fått personalet til å reservere. Sett opp et refer.nr til oss F.eks.Pass på at heisene alltid er I orden. Traff noen som var Stuck I heisen I mellom 5 - 10 minutter

Fordeler: Koselig atmosfære - ærverdig hotell

Fordeler: The food was excellent, the staff most helpfull.

Ulemper: The first room offered was very very poor ,we had to pay extra to get an half decent room

Fordeler: simply the way in which the staff treated us with so much respect, after we had a couple of problems with our room to start with, they showed alot of kindness, booked us into a different hotel for the first night, free of charge, and then upgraded us to a lovely room for our second night stay in london, we felt very well looked after.

Ulemper:

Fordeler: Svært moderne, flott beliggenhet og hyggelig personale. Rommet var ganske god.

Fordeler: Flott beliggenhet. De ansatte var svært hjelpsomme. Hadde en fantastisk tid.

Fordeler: Flott beliggenhet, vakkert hotell med et vennlig personale

Fordeler: We spent 6 nights at the Mondrian with our older kids. The hotel has a great location near the best sights. Great waterfront views. We had drinks at the bars that have great cocktails and views. The rooms very modern with good quality sheets. My kids loves that their was a movie theatre in the hotel. Highly recommend!!

Fordeler: Outstanding hotel in London. Service, room, amenities, restaurants and bars were all excellent. Beautiful view of the Thames. I will definitely stay here on my next trip to London. I can't say enough about our experience at the Mondrian.

Ulemper: The only disappointment was one of the concierges seemed inexperienced. She booked us at a very mediocre tea service at a restaurant in London.

Fordeler: The room was lovely - everything you needed and amazing toiletries. The location of the hotel was ideal, a short walk from Southwark or you could walk straight out onto the Southbank. The staff were all delightful and extremely helpful. I'd definitely stay here again.

Fordeler: I loved the layout of the hotel, the amenities are excellent. A beautiful hotel in my favorite part of London.

Ulemper: The concierge put me in a ceappy room cos I didn't dress professional enough.

Fordeler: Location excellent professional friendly staff clean room exactly as requested and comfy bed

Ulemper: Not enough tea/coffee/milk in room had to go but not a real big issue

Fordeler: The breakfast was very good. Staff over-the-top friendly and eager to please. Room was quite basic and spartan, but very clean, comfortable and quiet.

Ulemper: The ancient pipes whined like sad puppies every time I used the sink, but I got used to it!

Fordeler: The reception people, the room, and the breakfasts were all great.

Ulemper: Location is a bit out of the way if you plan on spending lots of time around Mayfair or Knightsbridge, so I ended up spending a ton on taxi. There is subway right around the corner though; but my company wanted to avoid.

Fordeler: Quiet rooms, good air-conditioning, superb buffet breakfast, complimentary wine in lobby from 6:00-9:00 PM, and complimentary non-alcoholic beverages and snacks in room.

Ulemper: No swimming pool; hallways with heavy and hard to open double security doors.

Fordeler: The Andaz is in a great location and near the Liverpool St. Underground station. It is very well maintained and the staff were very helpful and accommodating. There was also plenty of staff if you needed assistance or information.

Fordeler: Fantastic best hotel in london

Fordeler: Red headed receptionist let me wait 30 minutes to check in while I had a lomg flight send traveling with my 4 years old son who was sleeping on my shoulder then she forced to upgrade my room for a fee of 60 euro as an option to stay in the hotel otherwise the room is not good and won't fit us even though we said is ok I sleep with my son in a king size bed. Breakfast was ok but stuff spoke bearly English!!!

Fordeler: Veldig praktisk beliggenhet. I nærheten av alt, t-banestasjon på døren. London, West end ligger innen gangavstand.

Ulemper: Lite rom. Har alt du trenger.

Fordeler: Flott beliggenhet, hyggelige ansatte,

Ulemper: Rommet var i nærheten av neste bygning. Noen ganger er den kort-nøkkel virket ikke.

Fordeler: Fantastisk beliggenhet.

Ulemper: Ingen klager. Vil bo der igjen eller anbefale til andre.

Fordeler: The hotel was elegant without being pretentious. The entire staff, really everyone, were: friendly, knowledgeable, courteous, intelligent, observant and consistently went above expectations. They helped us feel so at home in a new city. The location at Trafalgar Square/Charing Cross was ideal, full access to the city and all of its charms.

Ulemper: The room cooler had a weak seal and kept heating rather than cooling if the door wasn't carefully closed. There was minimal storage space for clothing...tiny closet and no drawer space.

Fordeler: The hotel had just the perfect location for us, situated as it was within a 10-minute walk of Leicester Square, Soho, Trafalgar Square, the National Gallery, St Martins-in-the-Field, Covent Garden, The Strand, and so much more. Our room was on the 3rd floor, directly above the entrance to Charing Cross Station and practically overlooking Trafalgar Square. Amazingly, we could hardly ever hear a sound from outside! The windows had great soundproofing, I guess. The only sounds that appeared to get through were when the street musicians played amplified guitars at night, and they seemed to stop at a decent hour so it wasn't all that disruptive. Staff were always friendly and welcoming. The room was comfortable with all modern conveniences including a soothing rainwater shower with plenty of hot water. The complimentary minibar was a nice surprise, too.

Fordeler: I arrived early, 7 am and was able to check into my room straight away. Not the largest room ever, but perfectaly accommodated for single travel. The English breakfast on the first floor is totally worth it! I’d stay here again in a heartbeat.

Fordeler: Near many tourist attractions and two Tube stations, the hotel is in a great spot. The staff was friendly and very helpful. They even let me check into my room when I arrived from my early flight at 9am! The rooms were nice and clean, breakfast was great too.

Fordeler: Clean, modern hotel in a central location with large rooms and good amenities. Staff are very friendly, and extremely knowlegeable and helpful with directions and suggestions.

Fordeler: Friendly staff, cleanliness, facilities, location.

Fordeler: Flott beliggenhet like ved siden av Marylebone stasjon. Rommene var større enn forventet. Interiøret på hotellet og vinterhage er vakre. Bassenget er flott, men se nedenfor.

Ulemper: Bassengtimer har sprø restriksjoner for barn. Hvis du for eksempel ikke tilgang i helgene fra kl. 10:30 - 18:30!

Fordeler: Great hotel, friendly and helpful staff, clean, well organized, big and comfortable halls, good security, good food, and excellent service.

Ulemper: Limited television satellite news channels (no CNN), limited television capabilities or a little bit difficult to find channels especially when one press button number 1. It doesn't recognize the difference between 1 and 11. Also it wasn't easy to find local BBC channels. No channel paper list in the room .

Fordeler: Spacious rooms, luxurious all round, incredible atrium, the most amazing cocktails, stunning decorations, lovely staff, overall amazing experience

Ulemper: It’s SO expensive!

Fordeler: I find the facilities & staff are most welcoming, friendly & always available. I have been using this London Hotel for many years, in fact when it was called The Royal Lancaster Hotel. I do hope it will revert to that title in the future. Thank you to all for making me feel " @ home" while enjoying my stay.

Fordeler: Staff very good. Felt like a top hotel.

Ulemper: Nothing.

Fordeler: Location was convenient and staff were really nice.

Ulemper: Free Wi-Fi was really non-existent; at least in our room. Also, TV had only three channels, which we were not informed of on check-in. However the staff was apologetic and offered complimentary full breakfast for the inconvenience.

Fordeler: Location was perfect for us. The onsight eating facilties were very good. All the staff members were courteous and helpful. The rooms were gery comfortable and well tended to.

Ulemper: Just like most of the rest of the world, there's too much fast moving traffic everywhere.

Fordeler: Location to nearest tube station. breakfast menu with views over hyde park. locality to my destination at the park Would defo return again.

Ulemper: The tv was difficult to use remote. Maybe a simpler version. Room was supposed to be a superior one. I saw no evidence of this. not enough toiletries. Beatutifully decorated in public areas, and toilets by meeting rooms were well furnished with soap & cream etc

Fordeler: Being right above a tube stop and short walk to Hyde park, shops; staff incredibly helpful; room very clean, large, comfortable

Fordeler: Excellent location--right near Paddington and the Central Line tube. Staff extremely friendly and helpful. Hotel restaurant was surprisingly good.

Ulemper: Outdated facilities, comfort of bed and room so-so (room smelled like cigarette smoke even though it was a non-smoking floor).

Fordeler: Ansatte

Fordeler: Personalet var utrolig! Så hjelpsomme!

Ulemper: Beliggenheten var bare ok.

Fordeler: Veldig fint hotell. God frokost som var inkludert. Stort rom (i London). Veldig god seng og sengetøy. Flott hjelpsomt personale.

Ulemper: I was removed from my table to another table when I was having breakfast, without any reason. embarrassing.

Fordeler: We thoroughly enjoyed our state at The Conrad Hilton. The location was perfect and the staff very accommodating and friendly. I loved the fact that the underground station was direct across the street, so no need to cab or uber in from the airport. Such easy access to whatever we wanted to see and go, the entire time we were there.

Ulemper: There was nothing that we didn't care for during our stay.

Fordeler: Hotel amenities were nice (not great, nor extravagant) but an incredibly friendly and accommodating staff and a very convenient location for the many of the major attractions

Fordeler: Godt designet rom; meget komplett masse fine detaljer. Oppvarmet håndklestativ; jacuzzie boblebad; eksklusive møbler, har til og med et par 110/115 kontakter. Beliggenheten er ikke til å slå, like ved Harrods og opp fra South Kensington undergrunnsstasjon to holdeplasser fra Victoria Station og 4 stopp unna fra Westminster stasjon. Den BigBus "hop on hop off" nummer 36 ligger rett foran og det gis omvisning på bussen gir siste rett på 3.5 timer med byen og går til hvert eneste sted i nærheten. turbuss prisene varierer ut fra pakke tilbud, men rundt $30 per person. De ansatte på hotellet overgår alltid forventningene, Neal, resepsjonssjefen, er full av innsikt om området, fant oss en stor privat van til Heathrow for $65. Vi hadde 4 store poser etter ett 2 ukers cruise, så den store Mercedes var utmerket. Hotellet og dets fasiliteter er moderat priset hvis ikke litt mot dyr, som i frokost; men totalt sett verdt pengene spesielt hvis du er på ferie. En uovertruffen opplevelse, vil bo her igjen når vi besøker London.

Fordeler: This was a very charming hotel. The location was wonderful - only a few blocks from an Underground station and Hyde Park. The staff was great - very helpful and friendly. The concierge helped with getting tickets to museums and other attractions as well as trains, which saved a great deal of time not waiting in long lines. We took advantage of the breakfast service. The food was good with lots of options. The waitstaff was very attentive. We did not have to wait long for assistance. The maid staff was fine as well and also very friendly. On several occasions, we had to call the front desk to request additional towels and they arrived within minutes.

Ulemper: The Rembrandt is an older hotel with some of the issues associated with that. For example, the "switch" that controlled power to the room would "break" if the bathroom door was closed to hard in our room or a neighboring room. This could be easily fixed by tapping on the control panel. The room had a small table and desk, so there was no room for a wardrobe. It was a little difficult living out of a suitcase for two weeks. It would have been smarter to remove the desk and substitute some drawers for clothing.

Fordeler: Service was outstanding. They provided extra towels and outlet adapter when asked. Rooms are spacious and clean. Great place to use for our home base for our anniversary getaway to London. Centrally located downtown. Close to the tube. Full English breakfast was included in our reservation but I was informed that not every reservation qualified for the "full" breakfast and instead they received a continental breakfast.

Ulemper: Limited menu in hotel restaurant.

Fordeler: Rommet var veldig fint og ganske behagelig. De ansatte var veldig imøtekommende og hjelpsomme.

Fordeler: Service og personale var over all forventning. Fikk oss til å føle oss spesielle og svært velkommen.

Fordeler: Hotel is very well located - 50 meters to Embankment Tube, walking distance to Covent Garden, Taffalgar Square. Service was great. Room was very nice and comfortable with heated bathroom floors, but no views to speak of. Would definitely stay here again. Great deal at $250US pricepoint.

Ulemper: Nothing.

Fordeler: The rooms were comfortable and we had a lovely view of the river and the lighted ferris wheel. The staff were courteous, professional, and responsive. The location is great. The concierge was quite helpful. Breakfast was great but if we had not obtained a good price including breakfast, the a la carte cost of adding on breakfast would not have been worth it. The hotel is lovely and we hope to stay there again.

Ulemper: For about half of our stay the hotel telephone system was not working. The sink in one of our rooms was quite high and uncomfortable for our elder and short relative.

Ulemper: Overall stay was very comfortable except there was a very loud wedding party on Saturday night that didn't end till past 1:00am, but the hotel gave me a very generous discount for that night. Would also have liked more overhead lighting because the atmosphere in the room was rather dim!

Fordeler: Location is perfect for the theater district. Staff is very friendly and accommodating indeed. Hotel is very elegant, a bit formal. Could be intimidating for a tourist from the US west.

Ulemper: Got a good room rate, but drinks, tea, and breakfast were as expensive as you'd expect from a 5 star central London hotel. We ended up changing our room twice -- the first time at the suggestion of the bellman, because it didn't have any view. The second room had a view but was way smaller than the other, and had no bath tub. We were moved a third time at our request and got a wonderful room (but without a river view). The staff made both moves very easy indeed.

Fordeler: Reception staff were really good, consierge was equally as good. Nice welcome, and fire in lobby. A lady in the restaurant for breakfast was very good, I think her name was Pam.

Ulemper: Breakfast was really not great, firstly the lady who seated us, asked if we wanted coffee and toast, then none arrived had to ask again for it, same with ordering some porridge it came 15 minutes later, but was like gruel, quite surprised that a 5 star hotel kitchen can't make porridge. Overall a little bit too structured and formal, but lacked professionalism in the restaurant.

Fordeler: Beautiful hotel in an excellent location & very historical Staff are wonderful, great breakfast & we had a room facing the Thames & the London Eye.

Ulemper: Nothing, all was perfect!

Fordeler: Good service Great location

Ulemper: Breakfast buffet same everyday. Not much selection for 5 star luxury hotel. I stayed 13 nights and every morning same small selection of breakfast. There should be a lot more selection .

Fordeler: Beliggenhet, atmosfære, service

Fordeler: Sengene var komfortable og frokosten var overdådig

Ulemper: Rommene var litt lite

Fordeler: Enjoyed our store and appreciated the beautiful court yard in the hotel as well as the complimentary breakfast. Having stayed at multiple hotels in London, this one was the best value

Fordeler: Wonderful location.

Ulemper: Room was not clean, bathroom had mold on walls, stains on carpet. Too noisy, could clearly hear people on room above walking & using restroom.

Fordeler: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.

Ulemper: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously

Fordeler: Bedding Staff Room Service Towel warmers Restaurant Concierge

Ulemper: The service in the bar was a bit slow. The gym was small - but well appointed

Fordeler: Beautiful! architecture,colours and style. You are made to fill very special when visiting.

Fordeler: The food was delicious! Breakfast consisted of Indian food and your traditional English breakfast. I am a vegan so I was very happy with the Indian food choices. The wait staff at the Hampton Bar was top notch. We never had to wait for anything. All of the staff were friendly and helpful.

Ulemper: There was a lot of construction happening across the street when we visited, but that is no fault of the hotel. Our room was not facing the street, so it was not a disruption.

Fordeler: Location location location staff was well I tune with my needs (where to go what to do) and they were very attentive to making my stay comfortable

Fordeler: The hotel was sold out so the room they gave us through Kayak was not so good, a bit tarnished and with warning signs everywhere, We stayed in better rooms in this hotel in the past. They used to give us welcome notes and a fruit basket to thank us for coming back But, this time, no note, not a great room, as if they were indifferent because we had booked through Kayak (with which they are not partner). It was not possible to change for a better room for 4 days. Then, a wonderful attendant, Adriana moved us to a better room for an additional fee. So,we had s a better experience toward the end of the stay. I am a fan of the "free breakfast" which seem to attract a non-business crowd.... As a result, a loyal returning guests get a luck ward welcome.

Fordeler: This hotel offers a welcome change from the big American chain hotels. Although it is part of an Indian chain, it has managed to preserve an old world charm. The Christmas tree in the lobby along with all the comfy couches and the Elle lovely courtyard made it feel very cozy and comfortable.

Ulemper: The bathrooms could be a bit bigger but this seems to be a common problem with London hotels in general.

Fordeler: Very attentive and friendly staff. Great restaurants and Spa inside the hotel. Spacious and well equiped rooms. Great location close to Victoria station (ideal when you fly into Gatwick), in walking disctance from the tube, Westminster, St. James' park and Buckingham palace.

Ulemper: First room we were given (#352) had a lot of noise from the subway passing underneath, despite the fact that we had explicitly asked for a quiet room! From the second night on we got a very quiet room.

Fordeler: Beliggenhet - perfekt for en London helg Frokost var enestående Amerikanske strømuttak Stille

Fordeler: Service

Fordeler: Hotel very central for walking to see places of interest, Pimlico felt a safe area, with nice shops and restaurants, we would stay here again. Sadly there are some rough sleepers about, they did not bother us in any way.

Ulemper: Nothing

Fordeler: they were very accommodating to our needs. we arrived before there was a room available and they took our luggage and stored it for us and then upgraded our room when we came back several hours later to officially check in. Extremely friendly hotel personnel. lovey décor and enjoyed the lobby bar and wait staff there. we thought our room was very clean and the linens and hygiene products first rate. also very upscale.

Fordeler: they were very nice. gave us a room upgrade and breakfast. vey good value and the room was in good condition. much better than all other hotels I have stayed in in London except the dorchester which is correspondingly expensive!

Fordeler: Excellent location especially if you know nothing about London. My 7th floor room was quiet and great for sleeping in. You can walk to many tourist locations. We had a great time.

Ulemper: The breakfast was the exact same food every day

Fordeler: The Grosvenor is expensive and a nice splurge in London. It's located right in Victoria Station, so it is perfect if you're seeing shows, going to the Kew, or any tube connection. The Gatwick Express is direct from Victoria to Gatwick and back. The lobby is a throwback to the grand old days of luxury hotels. The high tea is expensive and wonderful -- a real treat. Even if you don't have the high tea, the pots of tea are delicious and the tearoom is very elegant.

Ulemper: Staff service is hit or miss. Some were very friendly and helpful, others less so. We were quite jet lagged when we arrived. The attendant said something about having to notify them the day before in order to get a discount on breakfast, which made no sense to me and in our state of exhaustion just went right over our heads. The next morning when we went to breakfast, of course we didn't get the discount because we hadn'tt "notified" them. Why is this necessary? They were very helpful with directions, printing boarding passes for us, and other services.

Fordeler: Love the location of this hotel Staff are friendly and welcoming Breakfast lovely Rooms are of a high standard

Ulemper: Rommene stinket som døden , mild overalt. sengene var ekkel.

Fordeler: Ingenting

Ulemper: Andre folks undertøy på rommet mitt, jeg hater dette hotellet

Fordeler: For the price, very good. The room was very small and the wifi signal was poor. Breakfast was okay.

Ulemper: TV didnt work, bed uncomfortable, and breakfast was sparse.