London Hoteller

Fordeler: New place, clean big room. Excellent view of the Thames.

Fordeler: Fantastisk på alle måter

Ulemper: Ikke var i stand til å bli lenger

Fordeler: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.

Ulemper: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.

Fordeler: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Ulemper: not much..

Fordeler: The service was outstanding from the moment we stepped out of our vehicle until the following afternoon when we left. We could not have asked for anything more.

Ulemper: There wasn't anything not to like.

Fordeler: Stunning views, huge luxury bathroom with freestanding bath overlooking the city. Very comfortable bed, every comfort provided, even a warm towel when you finished swimming!

Ulemper: Bar was quite expensive, but was to be expected

Fordeler: Steder! 2 minutter fra South Kensington undergrunnsstasjon. Enkel tilgang med t-bane og buss.

Ulemper: Små rom

Fordeler: The location was perfect. Directly across from Tower of London. The staff was friendly. The train is below the building so very convient to rest of city. Room is small but very nice. The color changing shower was a nice touch. We got upgraded to the best view we could ever imagine. The balcony for the bar on 7th floor was great to look out at all the sights.

Fordeler: Modern, crisp, techy, welcoming feel.

Ulemper: Loved everything about CitizenM concept.

Fordeler: Breakfast was good. Room was very convenient and comfortable

Ulemper: Check in process took long as something went wrong with booking through booking.com. Manual check in not very fast

Fordeler: Design and decor, beds and smart room

Fordeler: Very new, high-tech and clean. Gigantic bed with very nice views. And a nice attic bar.

Ulemper: The rooms are quite small for this price, but the space is optimally used. Not recommended for families with children.

Fordeler: The staff were very friendly and helpful. Everything was very clean. Nothing was to much trouble .

Ulemper: It was odd that we played bar game on the fri evening and my husband was given the sliders no problem, but when our guest (who was staying in the hotel too) went to play on the sat night he was asked to leave a £10 deposit .

Fordeler: After reading so many reviews I was expecting bit more from this hotel. I felt like its somewhere between 4 star to 4.5 star hotel. I didn't have too many complaints, everything was smooth from check in and out taking only 30 seconds to comfortable beds etc but i think having lived in other 5 star hotels it felt like little bit less than I was desiring for.

Ulemper: The room was clean but may be the room layout was not up to my liking. I felt it was darker with less lighting and dark layouts

Fordeler: The hotel was trendy, modern and comfortable. Located only ten minutes walk to Liverpool Street station the location was very easy to get to and handy to bars in Shoreditch. The staff were all incredibly polite and helpful and made the room extra special for my patterns birthday. The room comes with mood lighting, a scent and a Nespresso machine. The aviary rooftop bar has a cool vibe with a DJ at the weekend & great views of London.

Ulemper: The bathroom floor looked like it had splashed on it although the rest of the bathroom was spotless.

Ulemper: Tvs broken Wifi terrible

Fordeler: Great experience for Christmas 2018 stay while visiting family in London. Will definitely stay again.

Ulemper: The concierge put me in a ceappy room cos I didn't dress professional enough.

Fordeler: Location excellent professional friendly staff clean room exactly as requested and comfy bed

Ulemper: Not enough tea/coffee/milk in room had to go but not a real big issue

Fordeler: Excellent location

Ulemper: Television didn't work and suite is looking tired

Fordeler: The cleanliness of the room was fantastic and the bed was very comfortable.

Fordeler: A lovely hotel. Very nice rooms. Excellent location

Fordeler: Location and the variety of shopping. Location gives easy access to central London via tube or ferry

Ulemper: Nothing negative

Fordeler: We were given a room that had a fantastic view over the quay.

Fordeler: Staff very polite and put customers first at all times. Nothing was too much trouble for them. Rooms very comfortable. We pre ordered Breakfast in the room for 9am. Breakfast arrived at 9am on the dot!!!.

Ulemper: No Bad Point to report.

Fordeler: Went as a London marathon runner. Made people feel welcome. Nice touch to give out free bananas & water. Clean hotel. Good gym facilities.

Ulemper: Slow check in process. Expensive dinner & breakfast. I booked hotel when vat was 15%&my stay was when it was 17.5-hotel charged difference. Thought the hotel as a gesture could have met small cost itself.

Fordeler: Staff were excellent. Hotel very clean and well kept.

Ulemper:

Fordeler: Veldig god service og positiv innstilling fra de ansatte.

Fordeler: view, cleanliness & friendliness of staff

Ulemper: absolute nightmare to get to because of road works surrounding the immediate vicinity, however, this isn't so much a negative about the hotel itself. was disappointed we had the choice of either paying an extra £30 to park in the public car park opposite for 2 days or an extra £50 to have it valet parked. we weren't expecting such a high charge.

Fordeler: Location, public areas, staff

Ulemper:

Fordeler: Arkitekturen i bygningen Rommet utforming Kundeservice Restaurant/Sosialt miljø -visningen

Ulemper: Tynne vegger

Fordeler: En av de fineste hotellene vi noen gang har bodd på. Komfortabelt, flott beliggenhet, fantastisk personale.

Fordeler: Rom design alt var bra

Ulemper: Alt var bra

Fordeler: Perfect location , friendly staff , always our first choice in London.

Fordeler: The staff are so attentive and welcoming. The spa is like an oasis in the hustle and bustle if London

Fordeler: Very friendly staff. Excellent service. Delicious food in the Balcon restaurant. The bar tenders were very knowledgeable. Rooms small but comfortable.

Ulemper: Hard to set temperature for the room A/C (control has + and - but does not show temperature).

Fordeler: There are many things that i loved. Amongst it all the location is outstanding. The staff is a ++ The beds are so comfortable Its is just a bliss from a to z

Ulemper: It is a bit expensive and my room was more of a regular room than a superior room

Fordeler: Svært moderne, flott beliggenhet og hyggelig personale. Rommet var ganske god.

Fordeler: Flott beliggenhet. De ansatte var svært hjelpsomme. Hadde en fantastisk tid.

Fordeler: Flott beliggenhet, vakkert hotell med et vennlig personale

Fordeler: We spent 6 nights at the Mondrian with our older kids. The hotel has a great location near the best sights. Great waterfront views. We had drinks at the bars that have great cocktails and views. The rooms very modern with good quality sheets. My kids loves that their was a movie theatre in the hotel. Highly recommend!!

Fordeler: Outstanding hotel in London. Service, room, amenities, restaurants and bars were all excellent. Beautiful view of the Thames. I will definitely stay here on my next trip to London. I can't say enough about our experience at the Mondrian.

Ulemper: The only disappointment was one of the concierges seemed inexperienced. She booked us at a very mediocre tea service at a restaurant in London.

Fordeler: The room was lovely - everything you needed and amazing toiletries. The location of the hotel was ideal, a short walk from Southwark or you could walk straight out onto the Southbank. The staff were all delightful and extremely helpful. I'd definitely stay here again.

Fordeler: I loved the layout of the hotel, the amenities are excellent. A beautiful hotel in my favorite part of London.

Fordeler: Alt!

Fordeler: Luxurious rooms with every amenity. Huge range of restaurants and bars. Health and fitness options - loved the 20m indoor pool and hamman. Great staff - friendly, welcoming and efficient. Wonderful renovation with blend of old and new.

Ulemper: Despite the number of different restaurants the room service menu is quite limited. Movie selection on in room TV is difficult to browse through. Some areas on our floor (floor 2) had quite a strong "smoked food" smell, assume from the kitchens. Took a bit of fiddling to work out the light switches / dimmers in room.

Fordeler: They thought of everything! They had absolutely every amenity you’d ever want already in the room. The room service was delicious and fast! Honestly, I’ve ordered room service at more hotels than I could ever count and this was some of the best and the quickest.

Ulemper: I stayed at the Ned on a Saturday night so the bar/restaurant area downstairs was extremely busy. This in turn caused quite a bit of noise. My room was quite low, so maybe if you have a room on a higher floor the noise won’t be an issue. Honestly, it didn’t bother me one bit, but I wanted to mention it as it might throw some people off guard. They do supply ear plugs in the room.

Fordeler: RECEPTION and CONSIERGE staff very efficient and pleasant

Ulemper: Breakfast facilities very poor. Had to eat off coffee table in bar as insufficient space in restaurant. Food constantly running out and not replaced quickly enough. I requested marmalade and waited 10 minutes only to be given jam!!! Staff seemed stressed and overworked. Not a good experience overall.

Fordeler: Staff is incredibly helpful and genuinely positive. Place is modern and clean; full marks for a modern well-tech'ed hotel. Restaurant was very workable and even took a date there...

Ulemper: the location is VERY FAR from anything tourist or business in London. Low-rates on room/night is swallowed in higher taxi (ridiculous), better-but-still-exorbitant Uber (could live with and did) or complicated-time-consuming options (uber or taxi to canary-wharf station, go to this line, change, go to that line, etc). Hotel Advice: Have pro-active information (like email) warning customers of extreme prices to get-anywhere, and suggest mediating ways to get a better "total cost of ownership" to the customer. Having a hotel-guard stop all traffic in seems an unnecessary step...too.

Fordeler: Room was very good. Spa was good. Breakfast was good. Staff very helpful.

Ulemper: Slight issue with room not being ready. Was invited to the premier area to have a free drink. However we were left in a room where businessmen were having a meeting and all of the drink sat in locked cabinets so,we couldn't have anything anyway. No-one came back to check on us so we left for the bar.

Fordeler: The quality of staff was a hit or miss. Overall, there were only two staff members who impressed me. The night concierge was incredibly attentive. Although a young man, he was clearly overqualified. The night manager was highly reasonable and particularly helpful when I confronted any problems with my stay. He had very good customer service skills. Another nice element was the provision of fruit every evening. It was a unique and memorable touch. The variety included persimmons, bananas, apples, oranges, and plums. That was very nice. Finally, the room offered outlets adapted for international travelers.

Ulemper: The negative element of the stay included the inattentiveness of most staff members. There was a lack of polished professionalism that is instrumental to a quality hotel. It felt like an disjointed operation. As for house keeping, I was unimpressed. The bathroom was not well cleaned, and it appeared the floor towel was repeatedly unchanged. Although the room was constructed with high-end technology, it was poorly integrated. The technology was not particularly easy to use and added little value. The television would not respond to the controller. Further, the television sat above the desk, making use of the desk awkward. Also, there was no light above the desk and no desk lamp. Finally, both the pool and gym were inaccessible at night and early morning. This can be inconvenient for business travelers. Still, the pool was impressive. Overall, I was disappointed and would recommend looking into other hotels, such as Apex (where I had a more pleasant stay during a prior visit).

Fordeler: Beliggenheten var fantastisk. Enkel tilgang til t-banen og alle de beste attraksjonene i London. De ansatte var veldig høflige og hjelpsomme.

Ulemper: Elsket alt

Fordeler: The locations is great if you need to be in the insurance district. Easy to get around. The roof top bar staff were great and took very good care of us.

Ulemper: The staff at the restaurant were less than pleasant.

Fordeler: great location

Ulemper: staff

Fordeler: I find the facilities & staff are most welcoming, friendly & always available. I have been using this London Hotel for many years, in fact when it was called The Royal Lancaster Hotel. I do hope it will revert to that title in the future. Thank you to all for making me feel " @ home" while enjoying my stay.

Fordeler: Staff very good. Felt like a top hotel.

Ulemper: Nothing.

Fordeler: Location was convenient and staff were really nice.

Ulemper: Free Wi-Fi was really non-existent; at least in our room. Also, TV had only three channels, which we were not informed of on check-in. However the staff was apologetic and offered complimentary full breakfast for the inconvenience.

Fordeler: Location was perfect for us. The onsight eating facilties were very good. All the staff members were courteous and helpful. The rooms were gery comfortable and well tended to.

Ulemper: Just like most of the rest of the world, there's too much fast moving traffic everywhere.

Fordeler: Location to nearest tube station. breakfast menu with views over hyde park. locality to my destination at the park Would defo return again.

Ulemper: The tv was difficult to use remote. Maybe a simpler version. Room was supposed to be a superior one. I saw no evidence of this. not enough toiletries. Beatutifully decorated in public areas, and toilets by meeting rooms were well furnished with soap & cream etc

Fordeler: Being right above a tube stop and short walk to Hyde park, shops; staff incredibly helpful; room very clean, large, comfortable

Fordeler: Excellent location--right near Paddington and the Central Line tube. Staff extremely friendly and helpful. Hotel restaurant was surprisingly good.

Ulemper: Outdated facilities, comfort of bed and room so-so (room smelled like cigarette smoke even though it was a non-smoking floor).