Hoteller i London

Fordeler: Vennlig, fine rom, flott beliggenhet,

Ulemper: Musikk i baren ferdig til tidlig

Fordeler: Badekaret var utrolig. De hadde strømuttak for oss pluggene også.

Fordeler: Frokosten var fantastisk og beliggenheten var utmerket!

Fordeler: Ja

Fordeler: Beliggenheten og utsikten var den beste! Alle de ansatte var vennlige og hjelpsomme.

Ulemper: Bathroom shower needs to be cleaned more Ribs wasn’t very tasty on the menu

Fordeler: I had a great time! Everything from the check-in to the check-out was excellent. The view from the room was stunning. The room service food was delicious and delivered really quickly. The chap who delivered the food was polite and friendly. The air conditioning was really effective. The bath and separate shower were exceptional. The bed was very comfortable. I really liked the room lighting system - with different options for reading and mood lighting. The WIFI was very quick. And there was a free bottle of wine in my room waiting for me when I walked in. And little details like a soap dish in the bathroom was greatly appreciated. The Receptionist checking me out even let me have the Smarties from the mini-bar for free. It doesn't get much better than that!

Fordeler: Location is central to everything

Fordeler: Great location

Fordeler: Fine rom med bra utsikt og gode senger. Godt tilrettelagt for familier. Selv om hotellet er stort var det stille og rolig der. Bra beliggenhet.

Ulemper: Middag på hotellets restaurant var middelmådig.

Fordeler: Location, free breakfast

Ulemper: No top sheet on bed Broken wake up calling system

Ulemper: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.

Fordeler: Breakfast not good

Ulemper: Breakfast, odor of the room.

Fordeler: Clean and the heating was easy to use

Ulemper: No Ice machines were working & need more sugar in the room for coffee

Fordeler: I had such a pleasant stay. The suite was comfortable and with a great view of Big Ben. The staff were professional and I thanked them for staying open during these trying times. The room service food was delicious and good quality.

Ulemper: A minor issue was that the sofa bed was down and I had to put it away. This involved moving a heavy mattress and folding away the sofa bed which was less than ideal. I didn't want to bother the staff. I did find the staff slightly 'stand-offish' and not so friendly. But I would attribute that to the strange times we are living in.

Fordeler: Størrelsen på rommet var god. Der fant vi også alt det man trenger til opphold. Beliggenheten til hotellet er også bra. Fellesområder er fine, ryddige, personalet er hyggelige og hjelpsome.

Ulemper: Småfeil vi oppdaget var (rom 812): lenestolen knirket, knappen på vannkoker fungerte ikke, internett ver treg. Til tider lange køer til frokost, men det er kanskje vanskelig å gjøre noe med. Ja, også savnet jeg en skoskje der (men det er en ting som noen trenger, mens andre ikke har behov for i det hele tatt).

Fordeler: convenient position

Ulemper: No

Fordeler: Excellent location friendly staff

Fordeler: locations

Ulemper: Cleanliness of my room

Fordeler: The studio room was superb and also the view from the room. The location is perfect.

Ulemper: The staff at check in. There was litter in the room.

Fordeler: Very helpful staff.Very clean. Perfect location for quick wkend trip.

Fordeler: very clean, well positioned ,clearly very new and up to the minute in terms of facilities

Ulemper: Staff at desk not able to deal with simple requests had to be dealt with through guest services and initially would not even dial the appropriate extension for us.

Fordeler: Comfortable bed, light excluding curtains, very useful small kitchen area,good bathroom. Staff courteous.

Ulemper: Awful view from bedroom window, sitting area of room very dark. Not enough staff on reception for booking in felt rather like a queue waiting for tickets. Housekeeping took 30 mins to respond to request .

Fordeler: Bra beliggenhet, nytt og fint hotell, frokost veldig dyrt

Ulemper: Ingen steder å henge opp håndkle på badet, utrolig med ett nytt hotell.

Fordeler: The room was excellent and very comfortable. However I found the pillows were too soft - apart from that I like everything else about the room.

Ulemper: Breakfast was not included in the room price and I thought the breakfast was overpriced. We eat breakfast close by on the Southbank rather than at the hotel and found it to be much cheaper. Also the quality of where we ate our breakfast was very good.

Fordeler: Hyggelig mottagelse i resepsjon, hyggelige dørvakter, generell god service, flott suite, bra rengjøring

Ulemper: Savnet dobørste på toalettet

Fordeler: Flott hotell med to doble senger i to rom med badet mellom... flott bad med både dusj og badekar. Utsikten var OK. Hotellet ligger utrolig sentralt og vi hadde undergrunnsbanen like ved. Personalet var meget behjelpelig med å forklare hvor de forskjellige stedene vi ønsket å besøke i London lå... Spiste frokost utenfor hotellet, siden jeg synes at 22,5£ pr stk var for mye. Utrolig flott hotell med Big Ben, Parlamentet, London Eye, London Aquarium + Themsen helt nær! Dette er et hotell jeg virkelig vil anbefale til andre og vi bodde 1 uke på hotellet og alt var bra

Ulemper: Brannalarmen gikk kl 08.30 lørdag morgen og vekket oss... ble utrolig skremt og var i villrede hva vi skulle gjøre... ingen informasjon tilgjengelig hverken på TV eller via høytalere... ble så redd at jeg fikk migreneanfall slik at jeg måtte ligge hele dagen. Ellers savnet vi sittegruppe siden vi var endel på rommet og da var puffer eller senger eneste alternativ sitteplass

Fordeler: Rommet var stort og komfortabelt, vi hadde mulighet til å varme vann og kunne nyte en kopp kaffe i ro og fred. Særlig vår tenåring satt pris på egen dobbeltseng med stor TV, så det er ikke umulig at vi dukker opp på dette hotellet i løpet av det neste året:)

Fordeler: The location and the hotel was newly opened.

Ulemper: Large metropolitan hotel without personal service. The hotel staff was not interest to understand customer needs. Expensive breakfast.

Fordeler: på hotellet, rommet alternativer

Ulemper: Massevis av skrikende barn

Fordeler: Stayed here before! It's convenient and very comfortable TV room! Always a nice mix of guests too!

Fordeler: Ikke aktuelt

Fordeler: Veldig fint nede i resepsjonen og loungen, rommene var helt ok. Personalet var utrolig hyggelige og hjelpsomme :)

Fordeler: Valgte stedet pga pris. 10 min å gå til nærmeste undergrunn. Matbutikker i kort avstand.

Ulemper: Mye bråk i gangene på natta. Ingen hylleplass eller knagger på rommene. Enkel standard.

Fordeler: Building had some nice character to it, friendly reception staff, great access to local amenities on the doorstep, easy access to and from building, close to shops and food places, secure property. Even had a plug socket in the room

Ulemper: The bed mattress wasn’t comfy, it felt like a hard slate as you’d expect in a standard hostel. Bedding wasn’t closed up properly. In room 110, the shower head in the shower was nowhere to be seen so I had to use one hand for the shower to direct it and the other hand to wash my body. Also, the pipe in the shower room was very wonky to the anxiety of thought it would break off. Reported this to reception and management are in review of it.

Fordeler: Close to the tube station.

Ulemper: Room was the size of a walk in closet

Fordeler: Super basic but you know what to expect. Friendly staff - have free breakfasts on this visit which was nice. Location convenient for my needs. Local shops and places to eat near by.

Ulemper: It’s always noisy so remember your earplugs. I only had a private shower so was using the communal toilets - they do not flow well and back up quickly so you can’t put toilet paper in the toilet. So it’s quite unhygienic for number twos and when women are on their period. Also, when someone else flushes the toilet the dirty water rises in your toilet!!

Fordeler: the staff is nice

Ulemper: room is small, no wifi except in the dinning hall. no lift and need to bring lugguage upstair.

Fordeler: Location was nice for our exploring plans.

Ulemper: We were charged the english breakfast cost while this was not served. No note that the elevator was out of service.

Fordeler: Very nice place, quiet and comfortable, near Subway, good workers on the reception, respect!

Ulemper: Little bit dirty in rooms

Fordeler: The shower was good. It was silent in the night. The people were friendly.

Ulemper: The rooms were hard to find, down in the basement. It was not clean and the breakfast was very simple. The neighborhood was so and so... Find another place.

Fordeler: None

Ulemper: A mouse in sitting area in cafe. Outdoor sitting area locked. Lift was not available. No curtain. No socket in room. Toilet and bathroom extremely dirty.

Fordeler: Bed is very comfy, location good and staff very helpful and friendly

Ulemper: Room was a little small

Fordeler: God frokost. Fine rom. Fantastisk utsikt. Bra beliggenhet rett ved hydepark for jogge/spaserturer. God beliggenhet mht t-bane og gangavstand fra Paddington.

Ulemper: Veldig varierende service ved frokosten. Frokosten var MYE dyrere da vi kjøpte denne gjennom booking.com enn om vi hadde kjøpt den direkte på hotellet.

Fordeler: Et veldig flott hotell, med en super beliggenhet. Det var deilig å kunne ta seg en løpetur i parken før frokost. Veldig hyggelig og hjelpsomt personale. Rommet var rent, lyst og med en flott utsikt. Frokosten var super.

Fordeler: We visited just before lockdown and had a great stay . The view was fantastic , one morning we walked across the road and walked through Hyde Park to the Saatchi Gallery. Will definitely be our future London hotel

Fordeler: Great hotel - good restaurant and very friendly and helpful staff.

Ulemper: We were only there for a function and one night so didn't get to appreciate the surrounding area.

Fordeler: Varierende service under frokosten. Måtte til tider vente lenge på kaffe som kun ble servert, ingen egen kaffemaskin. Ellers godt utvalg og sunne alternativer.

Ulemper: Sengene er i hardeste laget og lysoppsettet er lite brukervennlig. Thairestauranten var dessverre en skuffelse med lang venting på drikke og smakløs mat. Lokalet var verken romantisk eller hyggelig. Hotellet fortjener en bedre restaurant. Gå heller til Taormina, italiensk restaurant 3 min unna. Fantastisk service og vin. Maten er som forventet i den prisklassen. Rimelig og god valuta for pengene!

Fordeler: Lovely location and the staff were polite and attentive

Ulemper: The cooked breakfast was quite poor. The rest of the breakfast available was very nice, but the bacon was hard, and the scrambled eggs just too sloppy!

Fordeler: Store rene rom og god seng. Hyggelig personale. Ypperlig beliggenhet.

Fordeler: Frokosten var veldig bra med mye ulikt å velge mellom og fantastisk utsikt over Hyde Park fra restauranten.

Fordeler: Hyggelig hotell med fin beliggenhet rett ved HydePark, og kort vei til Paddington. God frokost. Veldig hyggelig og behjelpelig personale. Bor gjerne her igjen.

Fordeler: Staff very friendly

Ulemper: Staff at reception extremely slow with check in. Breakfast took 20 mins to arrive after ordering

Fordeler: The room was really good and was always cleaned with everything used constantly replaced. The restaurant in the hotel was great with lots of options to choose from. The staff were outstanding especially the concierge as they all went out of their way to help out in any way they can. The location is perfect as it's only a minute's walk from Lancaster station

Ulemper: The room rate did not include breakfast which is something that I feel was unfair but can't complain to be honest

Fordeler: Great central location but away from main shopping streets. Amazing views from upper floors. On -site parking.

Ulemper: Expensive breakfast.

Fordeler: Beliggenhet.

Ulemper: Nei

Fordeler: We had a lovely night's sleep on a very comfortable bed.

Ulemper: Compared to the bedroom, the bathroom was under par. The bath water took ages to drain! On the plus side, the hotel sent up an engineer within minutes to fix the sink plug which we pushed in too deep.

Fordeler: Good location. For breakfast, go across the road from the main entrance, to a small cafe on your left (opposite Spice of India) - great breads, cheeses, croissants. Spice of India is a nice place for dinner, too, and if you walk a bit further on, you get to a great pub - Victoria - that has some of the best food, too.

Fordeler: Very little.

Ulemper: Noise levels; size of rooms; poor heating/water pressure.

Fordeler: It was a business trip, and I know London well so not very relevent to me, though I like the proximity to the Park of this hotel and also to Paddington Station.

Ulemper: Nothing

Fordeler: Sentral beliggenhet, god service, gåavstand til mange severdigheter, kort vei til undergrunnen, ikke plaget av trafikken

Ulemper: Dyrt med internett, dyrt å leie tekniske hjelpemidler

Fordeler: Glimrende beliggenhet, gåavstand til Oxford street, Kensington, Notting Hill. Komfortable rom, litt små bad. Gode restauranter.

Fordeler: God beliggenhet. Godt vedlikeholdt rom og veldig bra renhold.

Ulemper: Vårt ikke-røyk rom ble fylt med lukt av sigarettrøyk ved bruk av air-condition. Safen i vårt rom virket ikke og ble ikke reparert under vårt opphold (5 dager) til tross for at vi sa fra 2. dag. Veldig små rom (vi hadde et såkalt superior rom). Utrolig pris for internett-tilgang (17 pund/døgn!)

Fordeler: beliggenheten er svært god. Rett ved Hyde Park og Paddington - og ved metrostasjon

Ulemper: Rommene relativt små og kan trenge oppsussing.Vi ble matforgiftet uten at hotellet gjorde noe med det

Fordeler: Pleasant, friendly staff -reception. First impressions on entering revolving doors was good

Ulemper: The noise from the doors slamming shut at 4am - slow closing facility on each room would stop this.

Fordeler: luxurious surroundings.

Ulemper:

Fordeler: Clean fresh smelling reception friendly staff clean room clean bedding and warm great night’s rest in a quiet residential setting 1 minutes walk from local amenities and public transport.

Ulemper: Nothing not to like

Fordeler: well, just came to have a night.

Ulemper: in the one bed room, there was no funiture orr even something to pick up my jacket. so I had to put all my dresses right on the floor. shower is not comfortable at all, not possible to have it. i dunno

Fordeler: The location is good and rooms are comfortable. In general ok

Ulemper: There are not lifts and showers are very small

Fordeler: Good value for money, walking distance to bars, restaurants etc.

Ulemper: No sockets in room to charge phone etc, showers warm at best.

Fordeler: Location, location, location! 5 minutes walk or less to Earl's Court tube station, 3 tube lines to the city centre.

Ulemper: Noise of other guests during the night. No consideration is given by others for people trying to sleep during the night. £5 luggage storage fee, and a refusal to accept mail for guests. No fan or air conditioning for a hot room in summer

Fordeler: Closeness to the Station and hence all the sights.

Ulemper: Nothing wrong with the property except when someone snores, so bring earplugs.

Ulemper: The pictures do not show the real quality of the room. Walls were pealing and dirty, floors were not clean, the bathroom facilities were cramped and gross, beds were horribly quality with springs poking you, and the staff was not service oriented or very friendly. Very disappointed in this location. After talking with some people in London we came to find out that our experience is not normal with hostels, most of the time they are better kept. This was pretty bad. Don’t trust the pictures you see in their ads, they aren’t what you will get.

Ulemper: I booked a room months in advance, and paid 2 weeks before my stay. When I went to check in my room had been given to someone else who had paid more money. Instead of the double room with ensuite I'd booked, I was given a mousehole with bunk beds, so I complained. I was then given a room up 50 stairs that still only had bunk beds and no ensuite. I was assured by the girl (one of many who wears a badge saying "Trainee") that I would get a refund. When I went to check out, I was told that they had been unable to process my card, and that I needed to pay. Add to all this, the room was bare, there is no air con or fan for hot weather, the window barely opened, and the mattress springs were poking through. All in all, a bad place run by BAD people!

Fordeler: I've really appreciated the position (Earl's Court neighborhood is elegant and quiet) and the overall structure of the hostel. Kitchen and breakfast services seemed comfortable and clean. Good the power bank rental system and the vending machine services.

Ulemper: The underground wing toilet facilities were old and uncomfortable, mostly as regards electrical outlets (no way to dry my hair outside the room) and clothes hanger in the shower. I would suggest to add some furniture to put beauties and towels. Moreover, there was a bad smell in the room since the staff was smoking just ouside the room window (room number 3008).

Fordeler: Pillow case and blanket case and bed sheet quite clean.

Ulemper: No lift and no socket on bed and no hair dryer.

Fordeler: Right around the corner from public transport. Staff was very friendly and helpful. Pretty good value.

Ulemper: Rooms and facilities were suffering from either age, or poor design. Sometimes both. Had to spend a lot of time at cafes, because the room did not have an electrical socket for me to charge my phone. Only ventillation in the room was from an open window, exposing you to all kinds of traffic noise throughout the night.

Fordeler: Easy Check-In, clean rooms and bathrooms. Hairdryer on request. Silent at night.

Fordeler: Very friendly, cheerful staff and the location was quiet but not far from the buzz of the city. Great price too!

Ulemper: We did have to wait quite a long time to check in :0(

Fordeler: hostel location is very good, price/performance ratio is excellent.

Fordeler: It was very clean. It was calm, we weren't interrupt by other guests. The bathroom and toilet were always available.

Ulemper: The Internet connection wasn't good.

Fordeler: The Hostel was fair for the price it cost. No fancy stuff - which I didn't expect. Served the purpose!

Fordeler: The sight from the window

Ulemper: Insects

Fordeler: Member of staff was pleasant and helpful

Ulemper: The room floor had not been vaccumed this was obvious by the amount of fluff on the carpet

Fordeler: Sentral beliggenhet. Kort vei til buss og bane. Rent rom.

Ulemper: Dårlig lås på døra til rommet. Vanlig nøkkel som man låste med fra innsiden også.

Fordeler: Location, location, location and oh my god, the price was unbeatable. but please read on to see the justification for such a good price!

Ulemper: I first read reviews of this hostel when I was booking it, and thought "it can't possibly be that back!" So I gave it a try. believe everything!! The reviews don't lie! What a dump! Bugs everywhere, the kitchen was filthy! The rooms had stains everywhere! And to make everything even better, the staff is absolutely incompetent! Complete Bollocks! Someone please call pest control!

Fordeler: Døgnåpen resepsjon.

Ulemper: Ikke noe spesielt

Fordeler: just location

Ulemper: comfort in the room, dirtiness

Fordeler: You get what you pay for dont be to alarmed if it is not the best hotel in the world be realistic

Ulemper:

Fordeler: Very friendly staff ,was very clean and comfortable

Ulemper: The tree small windows in the room

Fordeler: Location , staff

Ulemper: The bathroom needs to be updated

Fordeler: Location

Ulemper: Service, cleanliness, housekeeping

Fordeler: Brilliant location, view of Tower Bridge from our room, interesting walk along the river south side to London Eye/Parliament. Nice atmosphere, Tower of London and some restaurants adjacent.

Ulemper: Couldn't find fault. £25 taxi from Euston, but could have reduced that by using Tube. ten minute walk or so to tube station.

Fordeler: excellent breakfast in room

Ulemper: problem closing curtains they wouldn't meet

Fordeler: Great hotel, amazing location and staff did whatever they could to make my stay easier

Fordeler: location

Ulemper: the fact that hotel never told us it would b shut for a marathon run of some sort had to wait till 2 in the afternoon to get out NOT HAPPY!!!! Children in doors waiting for us and missed their football

Fordeler: Great location, great staff, comfy beds. I’ve been at the Tower Hotel several times and I’ve always been happy about the place and service. This year it was the beginning of Corona and they were well equipped to make sure your stay was safe and pleasant. Thanks again Guys! And see you later for sure.

Ulemper: -

Fordeler: Excellent location very helpful staff amazing view good parking nice breakfast

Ulemper: Nothing

Fordeler: Check in staff were lovely and baggage claim guys were always on the ball!

Fordeler: Fantastisk utsikt. Hyggelige ansatte. Flott beliggenhet. Et profesjonelt hotell som tar deg godt imot.

Ulemper: Frokosten kunne vært litt bedre. Litt for små lokaler så ble litt kaos da mange møtte til frokost. Personalet holdt koken og leverte god kunde service selv om det var sykt travelt for de.

Fordeler: The view was stunning. Definitely worth paying for the bridge view. Breakfast was wonderful. Staff were all very helpful with recommendations and directions.

Ulemper: Our towel heater bar didn't work, but that's small potatoes.

Fordeler: The rooms are very quiet for a london hotel, both times I have stayed here I have had a room looking over St Katherine's Dock with very little traffic noise

Fordeler: Location excellent

Ulemper: just smelly drains in bathroom

Fordeler: The view from the room was fabulous, room was comfortable but outdated and shabby.

Ulemper: No tea coffee facilities in rooms,had to stay in older smoking room which still smells of stale smoke but great view from 7th floor .rooms need updating.could be a fantastic place in its position with serious update.

Fordeler: Nothing in particular, all very average.

Ulemper: Arrived at hotel approximately 12 noon. Were told room not ready until 2 pm but we could upgrade for £50 to a room that was ready, as we had an appointment in Knightsbridge at 1.30 we decided to accept the offer. Whilst checking out heard two other people being offered the £50 upgrade. We had booked and paid for a de luxe room we were "upgraded" to a de luxe room which supposedly had a larger bed and a river view. Sounds like a scam.

Fordeler: friendly place and close to the places I was planning to visit this time. We had an excellent meal at a great price in your restaurant.

Ulemper: The heat in the bar. I asked for it to be turned down but the staff couldn't

Fordeler: Greie rom, god beligenhet i forhold til møte/forretninger

Ulemper: Veldig treg innsjeking

Fordeler: The view, friendly service

Ulemper:

Fordeler: Location

Ulemper: Rooms dated; check in not efficient - had to go through the check-in twice, on arrival at front desk [11:30 am] then on actual assignment of a room {13:30]. Rooms fair but tired and dated decor, wood frame windows need replacing, latches failed to keep them open for fresh air; - not up to standard of Guoman Cumberland Marble Arch by a long shot - which was what was expected and 'advised'

Fordeler: The room was clean and comfortable with good views overlooking the Thames

Ulemper:

Fordeler: nothing

Ulemper: rooms were shabby and dirty

Fordeler: view from hotel room

Ulemper: a number of things in my room didn't work. bed was incredibly uncomfortable

Fordeler: Beliggenhet, arkitektur, hip atmosfære.

Ulemper: Utilstrekkelig puter

Fordeler: Pent,ganske stille nabolag. Kort vei til undergrunnsbanen. Spisesteder og gode dagligvarebutikker i nabolaget. Selve bygningen er stor, og det gir plass for romslige fellesarealer. Forskjellige opplegg hver kveld i baren. God seng og behagelig madrass, lystett gardin rundt hele senga er en stor fordel og gir et visst privatliv. Rikelig og velsmakende frokost. Ikke så stort utvalg, men ferskt og godt.

Ulemper: Med tanke på at dette er et hostel, er det vanskelig å komme på noe spesiellt. Godt voksne mennesker vil nok trives best med jevaldrende reisefølge. Gjestene er hovedsakelig ungdom. Savnet kanskje en felles TV med nyhetskanal.

Fordeler: The place is very nice, clean and tidy. Moreover, it was very calm. I enjoyed my stay here!

Ulemper: The mastress was to firm, so as the pillows.

Fordeler: Veldig fint med gardiner til sengene, det gjorde det privat selv om jeg delte rom med 11 andre jenter. Rent og fint, ok bad. Fint at de delte ut spesifikke senger, det gjorde det lett å komme på plass når jeg kom frem til hostellet, trengte ikke lure på hvor det var ledig eller ikke. Veldig fint hus, og lettvint å komme seg både til flyplasser og sentrum. Ok frokost og hyggelig personale. Likte at det var åpen resepsjon 24/7. Følte meg trygg og ivaretatt.

Ulemper: Litt dumt at badet lå i en annen gang fra der jeg bodde, men sånn er det på hosteller av og til.

Fordeler: Stylish building, nice staff.LOcation in a nice neighborhood with plenty of shops around. Recommendable 100 %

Ulemper: All was really good

Fordeler: The location was amazing a quick bus ride or Tube to central London and nearby locations. Far enough out of the centre to be quiet at night, not too much traffic, still enough little places to eat around. Love the ambiance, the cottage is really nice and the decor quite unique. Loved the fact that they had a dorm with double beds, when travelling with only one other person it is nice to have your space together in one place and not in separate beds.

Ulemper: The weather was really hot and the room didn't have any windows that opened, they did provide good fans, but they were a bit loud when you're trying to sleep. Other people in the room weren't always considerate about noise when people were sleeping.

Fordeler: Cleanliness, location close to tube station.

Fordeler: Location only

Ulemper: Bad housekeeping

Fordeler: The room was large enough, we had lockers and a little privacy thanks to the curtains on our bunk beds, so that was good.

Ulemper: Having carpet in the rooms isn't necessarily super clean... But the rest was good.

Fordeler: Very welcoming atmosphere, clean and well maintained

Ulemper: Other guests were very noisy and doors banged throughout the night :(

Fordeler: everything was good except the WIFI was extremely bad. It keep getting disconnected and complained to staff several times. They knew about the problem and one remarked that owners considered WIFI a luxury and not a neccesacity

Ulemper: WIFI was extremely bad.

Fordeler: Flott beliggenhet. Fint hotell. Personalet alltid har solid anbefalinger. God service. Elsker rommet. Alt er moderne med mange små detaljer. USB-lader telefonen på sengen, Bluetooth for musikken din. Jeg har vært her 3 eller 4 ganger og vil gå tilbake!

Ulemper: For tiden noe oppussing. Dusjen lakk ...

Fordeler: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Ulemper: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Fordeler: beautiful rooms and public spaces

Fordeler: Location and room, very good decor,

Ulemper: made to pay extra £50 on arrival? and still not received it back 5 days later

Fordeler: Everything was great, from room, to staff to location, we were visiting the theatre and it was in perfect walking distance.

Fordeler: Great location. Room bright and comfortable. Staff very helpful and happy

Fordeler: In the center of the London. Friendly staff.

Ulemper: Noisy and uncomfortable bathroom facilities. Thin door, very good audibility. Strange window blinds without regulation.

Fordeler: Vikki in the restaurant was ace !

Fordeler: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.

Ulemper: Room was small.

Fordeler: The view was great and the bed was comfortable. Staff were pleasant

Ulemper: No water in the room, bathroom door (can’t shut it quietly it’s a faff) and room was very small.

Ulemper: A beautiful hotel with great staff

Fordeler: Location and breakfast

Ulemper: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Fordeler: Was able to check in earlier

Ulemper: No bathrobe which was promised, no body lotion, no slippers, no complimentary water. I mentioned about the water during check-out, they promised not to charge me for mini-bar, but then still charged - not very nice. And complimentary water is the standard for their rooms at check-in. Very disappointing

Fordeler: The staff were A1 and very helpful and the manager Jose was very proffesional

Ulemper: Maybe a little too dark in the lift and l could not see the buttons to push

Fordeler: A very modern hotel in a fantastic central location. The room was small but spotlessly clean and very comfortable.

Ulemper: No coffee/tea making facilities in the room. Refused entry to the Light Bar because we hadn't booked - since when did you have to book to have a drink in a bar? This also meant we couldn't actually use the vouchers for the complimentary cocktails!

Fordeler: A different experience. The staff greeted me by my first name which I like a lot. Interior design is cool, I loved candles in the bathroom.

Ulemper: Couldn't log on to the Internet with my iPad although I was charged the Internet service - which was advertised as free upon booking :-(

Ulemper: Man kunne ikke benytte trapper fra 2 etg. Varmt i korridor og litt dårlig belysnsing.

Fordeler: Design, city center location and friendly professional staff

Ulemper: Internet connection ( slow ), airco on rooms did not work well

Fordeler: Good location, friendly staff, stylish rooms

Fordeler: the restaurant concept, staff and service.

Ulemper: breakfast - not clear information about the prices and poor value for money regarding breakfast. the films in the elevator - freeky.

Fordeler:

Ulemper: Unable to open windows and air conditioning is noisy and suffocating.

Fordeler: Location, Design hotel

Ulemper: Food is always getting less and less ( before there was steak, there was asian boxes ... ).

Fordeler: Location

Ulemper: Limited facilities (e.g. small TV), expensive

Fordeler: 24 hour room service inc. food

Ulemper: Some of the furtiture seemed abit cheap for a 5 star hotel - such at tv unit

Fordeler: I liked the quiet environment and the friendly staff. But on the whole it was a good experience. Thanks

Ulemper: Only that the menu in the Restaurant is not good, except the breakfast which I think is highly priced. It should be no more than 5 pounds, and the potato chips should be 1.50. The frozen pizza should be taken off the menu as it gave me stomach ache and a lot of Gas. Drinks should also come down in price. The WIFI is so so, no speed, sometimes comes and goes, no good connection.

Fordeler: Ja, frokosten smakte godt og sengen var komfortabel å sove på. Ble kjent med nye folk.

Ulemper: Dårlig ventilasjon på rommet våres. Ingen såpe til å dusje selv om det var veldig billigere i butikker. Ingenting til å tørke hånd med etter at du har vasket hånd fra WC. Ikke så mye variasjon på frokost buffer .....kunne vært kjekk å spise English Breakfast.

Fordeler: Rent

Ulemper: 9 på rommet. snorking.

Fordeler: the castle structure behind reception Was very nice

Ulemper: I didn't like that the buffet ended at 22:00 pm

Fordeler: Location and attractions

Ulemper: Not sure

Fordeler: Nothing after they cancelled my booking twice

Ulemper: The staff being rude and my bag got stolen

Fordeler: Location

Ulemper: Park and dogs

Fordeler: Location and cleanliness

Ulemper: Staff

Fordeler: Utrolig koselig med fiskedammen, hagen og beliggenheten.

Ulemper: Selv om personalet var behjelpelig savnet jeg litt smil og imøtekommenhet. Kunne godt vært tynn overmadrass på sengene, da madrassene er trukket inn i plast. Dette ble litt klamt.

Fordeler: It’s is absolutely beautiful, stunning even and the room was amazing.

Ulemper: N/A

Fordeler: It is location, we were going to the o2 so perfect for us. Balcony room was good. Staff were friendly.

Ulemper: Put us in a room with no balcony even though I had booked one with, had to go back to reception but was soon rectified. Not keen on having to pay £40 deposit incase we ordered anything- £100 deposit if paying by cash! 3-5 working days to get this back!

Fordeler: Loved that it was a ship and how clean it was just shame no swimming pool like Gibraltar one

Ulemper: The restaurant old fashioned and not worth the al la cartel money tables wobble and prices to high much nicer Lebanese byo down. The road and a cafe opposite well worth the £100 saving !!! The fact it was a ship fantastic was very hot in the room and the air con didn’t work the bed for a double are two singles pushed together so a little annoying it was our 10 yr wedding anniversary and felt a gap in the bed ! The main lift wasn’t working no. Price a little annoying !!

Fordeler: Service was impeccable ( top draw )

Ulemper: No

Fordeler: The room was superb and the staff could not do enough!

Ulemper: The only thing I am not happy with is there is money held on your card and it still has not been released and no one has come back to me. I paid on leaving for extra bits for the weekend and then they still took further money but did not refund the amount

Fordeler: Konseptet forsåvidt bra. Førsteinntrykk bra, men dette forandret seg utover oppholdet.

Ulemper: Renholdet kunne vært vesentlig bedre. Luftanlegget på rommet fungerte ikke. Bad betjening fire ganger om å ordne dette, men snakket for døve ører. Kaffemaskin fungerte ikke. Beliggenheten var ikke bra for de som frekventerer sentrum. Dette kunne ha vært opplyst bedre. Taxi til sentrum ca 40-45 pund, eller med tog og undergrunn.

Fordeler: Grei beliggenhet i forhold til tog inn til sentrum. Mange restauranter i nærheten. Flott romslig som med fantastisk utsikt. Hjelpsomt, hyggelig personale - kommer definitivt tilbake neste gang vi er i London:-)

Fordeler: Good sized room. lovely and clean with a fridge

Ulemper: bathroom a bit small

Fordeler: Lovely hotel, really lovely large rooms and comfy king size bed. Had a lovely lunch in the bar and a couple of pornstar Martini's it was not on the menu but they made it for us, it was best I have ever had! Would definitely stay again.

Ulemper: We had a river view room only a minor thing but the windows could have done with a clean, appreciate not easy on a floating hotel but definitely needed a clean!

Fordeler: Beautiful yacht, very luxurious! The room was exactly what you would expect to find on a yacht, very spacious and clean. The staff were always very helpful and always smiling, they made us feel very welcome :)

Fordeler: Veldig store senger og deilig med balkong å drikke kaffe på.

Ulemper: Det var fryktelig varmt på rommet. Airconditionen gjorde ikke jobben, så måtte ha balkongen åpen.

Fordeler: Left stranded by galahotels after night before relocation. Even though sunborn had spaces. Transaction for the room still pending. Birthday surprise ruined. 250 out of pocket.

Ulemper: Gala hotels.

Fordeler: Veldig sentral beliggenhet.

Ulemper: Fargeløs engelsk frokost. Vil du ha noe annet, kan dette bestilles, men det var veldig dyrt. 120kr for en omelett. All annen kaffe, en sort måtte en også betale ekstra for.

Fordeler: The location

Ulemper: THERE WAS CONSTRUCTION GOING ON AND IT RUINED MY STAY AND SLEEPING..... UNBELIEVABLE, WOULD HAVE NEVER OF STAYED THERE

Fordeler: Buffet breakfast was excellent with variety of food and beverages to choose from. One could also order specific meals from the A la Carte menu.

Ulemper: Nothing

Fordeler: Jeg og min samboer ble positivt overasket over rensligheten og de ansatte på hotellet. Videre var beliggenheten fantastisk. Hotellrommet i seg selv var rent og pent, og bedre enn forventet. Til slutt skal det også nevnes at internettet på hotellet var bra og fungerte til vårt formål.

Fordeler: Location

Ulemper: Uncomfortable bed Broken window handle Parking garage was closed

Fordeler: The hotel was in a good location that was close to two underground stations and some of the sites.

Ulemper: There was online construction being done on the hotel that was incredibly loud during the day.

Fordeler: Location

Ulemper: Staff were a little rude and initially was making me wait to check into a room at 3 PM and I arrived at 2:30. Once I told them I was a Hilton honors member they all of a sudden said the room was available. My checkin experience could have been better.

Fordeler: The location is excellent (just behind the Tate Museum & the MI-5 HQ, as well as only a couple of minutes away from the Houses of Parliament and Westminster Abbey). Tube stations are 10min.+ away, but the area is well covered by buses. The common spaces look clean and modern and the staff is friendly and polite (but nothing "over the top", though). If you manage to get a good deal, it could be a very affordable hotel in the middle of London. I paid £550 for 5 nights, but a few days before or a few days after my stay and I could've easily paid around £1,200 for the same number of nights in the same period - mid-August.

Ulemper: The rooms are a bit outdated and could do with a fresh coat of paint and some new carpeting at the very least. The design is also very simple and minimal, which gives an overall "basic" feeling. Some refurbishment would go a long way in improving the comfort of guests and would justify some of the heftier rates charged by the hotel (probably off the back of the hotel's premium location rather than room comfort and facilities).

Fordeler: Location was excellent.

Ulemper: The pillows are horrendous.

Fordeler: I like the staff.

Ulemper: The carpet in the first room had a huge blood red stain. They upgraded me to a new room. The king size bed was comprised of two twin beds. There was construction work being done so I heard hammering and drilling starting at 9AM in the morning.

Fordeler: It’s was great, perfectly clean and in a good location (although our legs say otherwise) busy weekend, amazing gesture leaving a desert in our room for arrival for my girlfriends birthday Cannot complain at least

Ulemper: N/A

Fordeler: Friendly staff. Concierge will to help with reservations, etc.

Ulemper: WiFi was sketchy. No bellman helping with cabs. Breakfast was pricy. Handheld shower head wouldn't sit correctly when attached to fitting, so water hit the wall instead of me unless I held it.

Fordeler: We arrived from a 10-hour international flight, and needed to cope with jetlag. V. comfortable suite, particularly liked the floor-to-ceiling windows. Enjoyed dinner at the City Cafe - good choices, including comfort food (soup, etc) after long flight. Bed and bed linens superb, bathroom was spacious and well-fitted for two people to share. Plenty of newspapers in lobby. Two iMacs in the suite for both TV and free internet connection - brilliant and much appreciated. Nice touches of complimentary fruit bowl/wine/water/chocolates in the room, much appreciated again. Taxis seemed permanently available in front of the hotel.

Ulemper: There was no door between the bedroom and the sitting room of the suite - so getting up at 3.00am to read would have disturbed the sleeping partner. Also, there were v. bright LEDs on the light controls which disturbed my sleep. No clock/clock radio etc in the room to advise the time - you would always need a wake-up call. It's a 25-minute walk to Victoria station, not possible with cases; taxi costs ran between £6-8 each journey - not bad, and took 6-7 minutes.

Fordeler: Location excellent, customer services excellent.

Ulemper: Room service menu out of date - our choice from the menu was no longer available

Fordeler: I thought that it was a very welcoming, clean and cool hotel with excellent staff. Food was great.

Ulemper: The drinks were expensive and the lifts very slow.

Fordeler: The hotel was central for all our needs. It was very quiet without the usual hustle of London City Hotels. The staff were extremely helpful and efficient. The food we experienced in the lounge and at breakfast was fresh tasty and well presented. We were sorry to not have stayed longer than one night.

Ulemper: It was unfortunate that we had been charged twice on our pre-booking which took a couple of phone calls to the hotel to secure our reimbursement.

Fordeler: Great service, location and class.

Fordeler: Bra beliggenhet, stille område, litt tilbaketrukket fra selve "gryta", men fin gangavstand (ca.10-15 min.) til Westminster. 5 min gange til Pimlico tubestation. Fint rom med iMac og fri internett-tilgang.

Ulemper: Harde sengemadrasser. Dyr frokost (13 pund for Continental Breakfast).

Fordeler: veldig frisk og bra. I forhold til andre London hoteller er dette himmelen. De neste 2 dager tilbrakte jeg på Hilton og forskjellen var påfallende. ANbefales.

Ulemper: Svakt nettverk i 10 etasje. Måtte kjøre på kabel.

Fordeler: Høy romstandard. Gode madrasser. Veldig bra med pc og fri internett tilgang på rommet. God mat på restauranten. Rent og ryddig treningsrom med godt utstyr. Lys og trivelig resepsjon. Trivelig restaurant.

Fordeler: Nytt moderne superfint hotell, fin beliggenhet, vi hadde et rom med utsikt til themsen, topp personale.Imac med fri tilgang til internett på rommet.

Ulemper: Kan ikke komme på noen. Allt var bra.

Fordeler: Et hotell med god standard. Grei beliggenhet. Serviceinnstilte medarbeidere. Kan godt tenke meg å bruke hotellet ved en senere anledning. Anbefales :-)

Fordeler: Very central and convenient. Light airy, great cocktail lounge and late supper we had there was good too.

Ulemper: Mix up over our booking which took a while to sort out completely - 24 hrs!

Fordeler: great convenience -- location, restuarant, appliances in room

Ulemper: no view

Fordeler: Atmosphere, location, good vibes! Would stay here again :-)

Fordeler: Location Clean Good sized room for a family of 5 Tv room good for the kids Nice breakfast Nice cafe

Fordeler: Convenient for the railway station. Good value , no fuss.

Fordeler: Everything at this place is flawless. I rarely give a perfect 10 score, but this place has exceeded my expectations. I want to give a special shout out and thank all the staff at this property, everyone here exudes high energy, are enthusiastic and eager to serve the guests in the best possible way, which can be rare in a hostel setting. The staff/crew here is super awesome which is a true reflection of a well-managed team! To the YHA staff at St Pancras: Please give yourselves a pat on the back cos you all are just amazing!

Ulemper: The two night staff on duty on Mon 16 Mar were talking/chit-chatting very loudly amongst themselves behind the reception counter. Most staff at reception are usually very quiet and professional, but it was strange that the night of Mon 16 Mar was an exception.

Fordeler: Everything else particularly food_+ drink availability

Ulemper: Bathroom - lack of place to put toilet bag ie shelf

Fordeler: The YHA was as advertised - a well located, clean and value for money option.

Ulemper: The manager was arrogant and argumentative. I was asked by the staff at check-in to provide two forms of ID - when I suggested that wasn’t requested in the information received from booking.com the manager insisted that it was and I had obviously not read this and although I challenged this and asked them to review the information sent through they just kept saying that I’d got it wrong. I was certain this wasn’t the case and once I reviewed the information sent through there was no reference to two forms of ID being required for check-in. Therefore, not really impressed with the arrogance shown by the manager especially when they weren’t the most knowledgeable individual.

Fordeler: I’ve stayed in various YHA London hostels and they’re really good value and feel nice and safe. This one is in a great location if you need to get onward travel via Kings Cross or St Pancras. Rooms are basic but clean and secure, and a good price for the location.

Ulemper: Nothing really - it’s basic but it’s what I expected with it being a hostel.

Fordeler: Flinke og vennlige ansatte. Rent, pent og sikkert og utrolig sentralt.

Fordeler: God frokost og super beliggenhet.

Ulemper: Rommet ble rengjort sent på dagen, og selv om datteren min kastet opp på lakenet fikk vi ikke nytt.

Fordeler: It was very nice I know they have just renovated the hotel and the location is great many shops around

Ulemper: The guy at reception was very unfriendly and the cleaners didn’t speak English so it was really hard to communicate with them on what I wanted

Fordeler: Flott lobby og restaurant. Vennlig personale. God middag v/restauranten.

Ulemper: Lite rom m/utsikt rett mot andre hotellrom. Trekk fra vindu samt kaldt bad. Støy fra ventilasjonsanlegg.

Fordeler: Rolig på rommet. Svært lite rom men stort og fint nytt bad.

Ulemper: Lite koselig barområde ved resepsjonen

Fordeler: Leaving hotel to go to proper quality hotel

Ulemper: Staff rude, NO HOT WATER IN SHOWER AND THE SHOWER WAS A DRIP OF WATER.REPORT IT BUT NO ACTION AS MANAGEMENT RUDE AND TALK DOWN TO PEOPLE. NO RESPECT OR MANNERS.

Fordeler: Location and great family room

Ulemper: Nothing

Fordeler: Was a lovely hotel in the center of London's West End and for an overnight theater stay is a very good choice. The bathroom was exceptionally nice and the restaurant and food were equally good. Staff were courteous and efficient

Ulemper: The size of the room for the price is very unfortunate. Clearly, the price is premium due to being Central London however, read carefully what size room you are getting - I upgraded to the "Deluxe" which meant the bed wasn't against the wall...however, there wasn't much room around the bed anyway.

Ulemper: Rommet vårt var litt kjølig

Fordeler: Beliggenhet ok. Hyggelig personale

Ulemper: Lite rom for flere enn en person. Anbefales ikke for familier med barn. Veldig trangt bad/toalett. Lite oppbevaring

Fordeler: Beautiful hotel, great location.

Ulemper: Comfortable bed.

Fordeler: Location Value for money

Ulemper: Bathroom smelt of smoke, previous guest had obviously smoked in there. WiFi is not the best

Fordeler: Leaving the place was the highlight of my stay. Hopefully the hotel will get up to some sort of standard after the lockdown ends.

Ulemper: I paid for a standard double room and was put in a single ( 1 cup 1 towel =single room ) It wasn't clean. I had to fix the shower. The receptionist was useless. The hotel is full of the unclean tramps who usually live on the streets who stand outside making a noise till 3 I the morning. I booked 3 nights but stayed just the one due to the state of the place Definitely disgusting

Fordeler: The cleaners were nice.

Ulemper: The staff are all miserable and rude, especially the security man who also works on reception sometimes. He has a one rule for you another rule for others attitude. He picks and chooses who to harass. He is afraid to do his job and maintain order with the real trouble makers, therefore police and ambulance are often called to this hotel. I stayed here for a few weeks, paid thousands of pounds and was always given terrible rooms with no internet connection. I am a key worker and the Receptionists always lied about there being no superior rooms available. This was during the lockdown, the hotel was not open, only to key workers who could stay at this hotel, so I didn't believe these receptionists could lie about the availability for better/superior (as they call it) rooms. The staff lied again to me one morning, calling my room to tell me plumbing work needed to be done in my room, so they had to move me to another room on 5th floor. They said this room is bigger and better, but this was a disgusting lie and a disgusting room. The room was so tight, I didn't even have enough space to open my suitcase. They moved all paying customers to the 5th floor where there was the old style, inadequate rooms, with no internet connection. The hotel done this to make way for the (non-paying) people on the council housing list to come and have the superior rooms. All in all, this hotel is a shambles, the staff especially are terrible 0 customer service, they do not look happy to be there and they are very rude when you approach them. There's too much noise coming from the drunkards and drug addicts outside all night long. Terrible!

Fordeler: Without the bar being open there is fairly little good about this hotel but I will try and find some. The night security guard is an ok guy, quite helpful unlike the liar at reception. There is parking round the back of the hotel which is gated off so is more secure although the button doesn't seem to work so you have got the hassle of going to see the liar at reception who is no more help than a wet turd. Like all places for it to improve you need to get rid of the dead wood

Ulemper: I paid for a standard double room for 2 adults I got a single room for 1 adult I know this because the room was ready made up for 1 person with 1 cup and 1 bath towel and 1 hand towel. The liar at reception swore it was was a standard double but after staying there for a few weeks previous I sort of know what the room or should I say how big it should be. The room was also unclean and I was told by the liar on reception that he would send house keeping up to clean the room like they are employed to do. It never happened ! I booked for 3 nights I was that disgusted in the place I never stayed the second night. It is also hard to sleep with all the homeless tramps who are staying at the hotel and getting drunk till 3 in the morning which is when the police turn up and usually arrest one of them.

Fordeler: The room was okay but the service was rather shocking. We are used to a room being cleaned or offered fresh towels which was wasnt provided unless we prompted the conversation.

Ulemper: I felt that it should have been advertised that it was accommodation to a group of people. They congregated outside /like a hostel and continuously drank and made noise outside and in the main foyer. It confused me that they were not broken up given social distancing measures having to be in place and security guards seemed null and void. Communication was poor with staff I politely asked for more sachets of coffee and sugar I was given decaff coffee and sugar, I explained further about my partner being diabetic and he shrugged his shoulders and was told I had to wait till the morning when the kitchen was open. This perplexed me as it was for SACHETS! I found the staff not very helpful and more consumed with the guests who decided they'd congregate and drink rather than us. When asking if we could have a few new towels in the room we were given new ones however we were left with the dirty ones as well. Initially thought it was a good price especially given the reason that I had to be there but the cluster of guests that had taken over were relentless and I feel as though paying guests were left to their own devices rather than them providing a service.

Ulemper: very small room

Fordeler: Fin innredning i lobby.

Ulemper: Staffet har ikke fokus på gjestene, søppelbøtter og postit lapper var mye mer viktigere enn å ta i mot oss da vi kom. Sto å ventet i 10 minutter rett foran ansiktet før man fikk kontakt. Slitne rom. Hadde vindu mot veien og nesten hver kveld kom det lukt av weed, noe man kjente støtt og stadig rundt et hvert hjørne. Dette ble sagt i fra til staffet og skryt for at de skulle ta dette på alvor. Dagen etter sto de som røykte utenfor nok en gang å røykte weed, tyder på at de ikke tok det på alvor likevel da det lukter ganske tydelig og lett å legge merke til. Måtte bytte rom pga tekniske feil med lys og nesten ikke vanntrykk i dusjen, nye rommet kunne man se at forrige gjest hadde langt svart hår og 90% tett sluk i dusjen. Harde hodeputer, brukte ullgenseren til hodepute hele oppholdet. Små rom i forhold til bildene. Siste natten da vi skulle opp tidlig og mangel på søvn, ble vi vekket med en brannalarm, evakuering var ikke bra, alle gjestene var samlet i lobbyen og ikke ut. Staffet sprang rundt som hodeløse høns og sa det var for at en nød-dør hadde stått åpen, noe som da tyder på mangel av rutinekontroll. Det er opplyst at det skal være wifi over hele overnattingsstedet, ja, er en prikk på signalet og så og si ubrukelig på rommet. Plassering av hotellet er OK i forhold til tog og andre fasiliteter. Men kommer nok ikke tilbake til dette hotellet.

Fordeler: Clean Very modern Spacious

Ulemper: No

Fordeler: Enjoyed my stay was clean and comfy! WiFi issues occurred through out the night

Fordeler: Like the location and the staff were friendly and helpful

Ulemper: Don't like customer with a car being charged to use the car park

Fordeler: Ok rom. Rent.

Ulemper: Meget dårlig opplevelse i restauranten. Sure og stressa personale som kranglet åpenlyst. Lang ventetid og mat som var oppvarmet. Å spise der anbefales ikke!

Fordeler: Staff were very friendly, we arrived late so they accomodated us very quickly, nice hotel presentation from outside and also inside to

Ulemper: Reservation was not made correctly so instead of a double room we were given a twin, we were compensated by free english breakfast

Fordeler: Nothing

Ulemper: Dirty tired hotel breakfast did not even bother went out it was an insult to even be considered a breakfast booked 3 nights only stayed 2

Fordeler: Service was nice and staff were helpful

Fordeler: Quiet room

Ulemper: Heating not easily controlled

Fordeler: Everything just fine.

Ulemper: no.

Fordeler: Prisen.

Ulemper: Dårlig trykk på vannet i dusjen,mannlige hotellpersonale gikk rett forbi,når vi damer på 60 sleit med kofferter.Mangel av heis i føya vår.

Fordeler: Priset. Frokosten var ok.

Ulemper: Vinduet var ødelagt, manglet 1 kontakt så jeg måtte velge hvis jeg ville ha værme, leselampe eller tv på rommet. Söppel fra forrige gjest på rommet. Dårlig lukt på wc. Laaaaaaaang tid innen varmvann. Ble lovet uppgradert rom til 2.natt -- mye tull innen personalen ordnet ok rom, fikk først rom I kjeller uten vindue og med sterk parfyme/røyklukt. Når jeg til slutt fikk et 4 beddsrom så ga personalen uttrykk for at jeg var veldig heldig som fikk et så fint rom med så stort vindue. Jeg sa at jeg kun ville ha det jeg bestilt og hverken mer eller mindre. Men personalen var ok men det var mange gjester som var og klagde I recepsjonen og det virket som om personalen var vant til det og ikke tok det så hart.

Fordeler: Hensiktsmessig mht. prosjektet vi jobbet med.Lett tilgang inn/ut til sentrale London

Ulemper: Når man booker rom 5mnd. på forhånd og det går frem at man er 2 venner så burde man fått rom, ikke så langt ifra hverandre. Jeg fikk i 1ste etg. og den andre i "kjelleren".Jeg bestilte 2 rom .Begge Double ensuite,i beste fall kan man si at det var greie dobbeltrom.Polske,uerfarene, i resepsjonen,dumt når dette er hotellets ansikt utad. ansikt utad! Meget sparsommelig frokost Toast/jam eller cornflakes

Fordeler: En grei hotel for noen få dagers overnatting på en lang helg i London. Noe langt ut fra sentrum men med rimelig kort avstand til bussstasjon med utmerket og billige busser inn til byen. Frokosten noe av de bedre for hotel "Continental Frokost" For den prisen vi betalt fekk vi mer enn det vi hadde på forhand forventet.

Ulemper: Litt mer vedlikehold på rommene hadde vært på sin plass - men som nevnt - prisen og forventning henger i hop.

Fordeler: Det jeg likte best med oppholdet var personalets holdning. De smilte alltid og kunne alltid hjelpe hvis det var noe jeg lurte på.

Fordeler:

Ulemper: Room was described as a double de-luxe, this was definitely not the case, it was in the attic, with sloping floors, I couldnt stand up in the shower due to the sloping ceiling, You could feel the springs through the mattress, The window was at floor level and about 600mm high, you had to lie on the floor to see out. The shower curtain had seen better days

Fordeler: Convenient to find and central

Ulemper: Breakfast was rather chaotic! Little food available after 9 p.m.

Fordeler: Staff and service are outstanding. We arrived early and the staff were very good in arranging an early check in. Rooms super comfortable and had excellent night’s sleep. Perfect location for attending a show at the O2 Arena with direct access from the hotel.

Ulemper: Nothing

Fordeler: Staff friendly, room 301 was stunning it was on the corner looking over Canary Wharf. Bed was so comfortable and when we asked for different pillows they got bought straight up. Room was stunning loved it. Second time of staying there and will be back.

Ulemper: There was nothing we didnt like. Hotel is fantastic.

Fordeler: Dinning was amazing room was amazing

Ulemper: I liked everything about the hotel

Fordeler: Fantastisk frokost. nydelige rom og bad med badekar. Rent og fint.

Ulemper: Alt var veldig bra.

Fordeler: Very clean and lovely view of the Thames. Helpful staff and nice comfy beds, slept very well.

Ulemper: For the price we paid, we expected that at least the water or soft drinks in the fridge would be included in the price. Also only enough tea and coffee for one cup for two people.

Fordeler: Maks komfort og perfekt i forhold til arenaen. + Super service fra alt personalet!

Ulemper: Long (massive) queue after the concert for rooftop bar. Gave up and went to bed.

Fordeler: Reception staff very friendly, room was gorgeous and bed very comfy. Room service and food was fantastic. Loved our stay here and so easy to get to the O2. Would go back

Ulemper: Air conditioning wasn’t great and harder pillows would of been good but that’s personal preference.

Fordeler: The staff and hotel were awesome. A great location for any event at the O2 arena.

Fordeler: EVERYTHING WAS PERFECT

Ulemper: nothing everything was perfect

Fordeler: I had an amazing 50th birthday, food was lovely, room was lovely with a brilliant view.

Fordeler: Ekslusivt hotell. Hyggelig personale og veldig god frokost

Fordeler: Svært moderne, flott beliggenhet og hyggelig personale. Rommet var ganske god.

Fordeler: Flott beliggenhet. De ansatte var svært hjelpsomme. Hadde en fantastisk tid.

Fordeler: Flott beliggenhet, vakkert hotell med et vennlig personale

Fordeler: Great location / very snazzy set up / very welcoming staff.

Ulemper: The bar prices in the roof top bar were extortionate.

Ulemper: Hotel was awful, lousy room service, the fire alarm went off, the food was not great, and the amenities were not great. way overpriced for what it is.

Fordeler: I wanted to express our gratitude for the delivery of a microwave to the room. My partner has celiac disease and it was very difficult to find food that was free from cross contamination-- just being able to have hot meals was wonderful. Thank you!

Fordeler: Location was close to the Tate Modern.

Fordeler: The location and the accommodations that the staff made.

Fordeler: Probably the best value for money hotel in all of London! Decor is fantastic and very modern. Staff are also amazing.

Ulemper: Check in times are weird but I think that applies to most hotels.

Fordeler: Friendly Staff, clean and comfortable room. Excellent location, even if not close to a tube station.

Ulemper: Nothing, it was all good. However, the Coronavirus did prevent a few of our planned activities, such as an evening at the Theatre.

Fordeler: Good attitude from the staff at the reception

Ulemper: Noise during the night on the hall, where drunk guests from other rooms were too noisy and making a mess (eg left garbage and McDonalds leftovers on the floor).

Fordeler: The view was amazing.

Ulemper: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.

Fordeler: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday

Ulemper: I suppose its not completely central but only a 10 minute walk to the closest station

Fordeler: This hotel was a gem. Hotel and staff were amazing and a real bargain for London. We look forward to staying there again soon. Bellman was amazingly helpful! Thank you!

Fordeler: Location, ambience, all food places within hotel excellent

Ulemper: No loved it all

Fordeler: Frokost var middels bra.

Ulemper: Should give complementary water

Fordeler: The breakfast room was absolutely gorgeous, the staff greeted me enthusiastically and made me feel really welcome.

Fordeler: God service, imøtekommende personale, bra standard på rom og fasiliteter, sentral beliggenhet.

Ulemper: Bedre utvalg på frokosten. Gulvvarme på bad

Fordeler: The staff were brilliant

Ulemper: They charged me £150 to upgrade a room and the upgraded room was freezing with no AC working and the blinds weren’t working, which is a shame as it’s the second time I stayed first time being amazing

Fordeler: Staff were friendly and helpful, room service was fast & food was excellent. Bed was reasonably comfortable & the room itself was a decent size for a single night stay. Breakfast was nice, but not worth the price per head, the restaurant does overlook the river which was nice.

Ulemper: I booked a room with a river view & what wasn't communicated was that when I added breakfast the room had been changed, So we ended up with a view of the other hotel rooms. The minibar didn't open despite my credit card details being held by reception. The shower was filthy, mould everywhere & the toilet roll holder was broken on arrival.

Fordeler: Staff was great. Suki at the front desk really helped with my room upgrade.

Fordeler: Frokost, nøktern, ikke overdrevet og smakfull. Beliggenheten var optimal. Personalet var overmåte vennlige og hjelpsomme. Kort avstand til kulturelle og historiske steder i området Utsikt til elven

Ulemper: Været. Det var noe kaldt og regntungt.

Fordeler: Vi var familie på 9 stk, som kom til hotellet (før innsjekk) kl. 11. Vi fikk ett av de tre rommene, vi hadde bestilt. Det luktet røyk, så vi fikk bytte rom. Flott hotell med flott beliggenhet, rett ved Themsen og Lambeth Bridge.

Ulemper: Litt dyrt

Fordeler: The location was superb. Just in the middle of everything and easily accesible. Staff were very friendly and helpful.

Ulemper: I book this hotel mainly because of the window view on the room but sadly I was booked on the other side around and just see buildings instead.

Fordeler: God frokost, ekstra kjekt for barna med egen barnefrokost-meny. Sentral beliggenhet. Fint hotell. Veldig serviceinnstilt og behjelpelig personale. Fikk sjekke inn tidligere, og sjekke ut senere enn dei vanlige tidene.

Fordeler: We were lucky enough to be upgraded to a suite with a separate living room and a kitchen! It was lovely! Great amount of space, river view room and I even had a lovely relaxing bath!

Ulemper: i asked staff to show me the where the stairs were as i do not like treveling in lifts, they said that there were no stairs for guests,although we were pleased with everything that you hotel has to offer including the comfort and clenliness of the rooms i will not choose to stay at your hotel in the future.can you please reply to this comment at your earliest convenience

Fordeler: the staff

Ulemper: the beds were uncomfortable

Fordeler: The staff are very welcoming. The breakfast is very good and fresh. Our room was very comfortable and the bathroom very modern and stylish.

Fordeler: The location of the hotel and great value for money.The room was very comfortable with a well equipped bathroom.

Ulemper: There were several holes in the bed sheets (lack of attention to detail)!

Fordeler: comfort and location

Ulemper: The airconditioning was not working in the first room and I had to insist on moving before being moved to an apartment where the TV was not working!

Fordeler: Modern hotel with a good location and rooms overlooking the river Thames, Houses of Parliament and Big Ben.

Ulemper: The normal breakfast area is an integrated part of the Business area of the hotel located in the basement which most certainly not can be classified as a winner....

Fordeler: Hyggelig å bo ved Themsen og det tok ikke lang tid med bussen inn til City. Stille og rolig strøk.

Fordeler: Jeg likte godt restaurant Chino Latino, fellesarelane og beliggenheten I sentrum av byen

Fordeler: utrolig fint hotell. følte oss litt underdressed med alle mennene i dress og damene i kjoler.

Ulemper: kunne vært en litt større frokost buffet. flere valg.

Fordeler: Fin beliggenhet, og flotte rom.

Fordeler: Fantastic hotel, staff very friendly

Ulemper:

Fordeler: the room made you feel very relaxed and the hotel was kept very clean. the location was perfect for everything we needed.

Ulemper: