Hoteller i London

Fordeler: It has a Lovely atmosphere. Beautifully designed with relaxing spaces. Great views.

Ulemper: N/A

Fordeler: Amazing beds, lovely hotel with friendly staff and the breakfast was really good.

Ulemper: No plug for the bath and the tv and WiFi were not working.

Fordeler: Beautiful hotel. Great location as went to a concert at the O2. Bars were lovely and breakfast was exceptional

Fordeler: The breakfast is quite expensive although very nice. We were upgraded as a returning customer and the view from our room was much better than last time. The beds are super comfy (pillows are not). The staff are all very lovely and friendly. My child enjoyed the pool (although very warm and highly chlorinated).

Ulemper: Due to the upgrade our childs bed wasn't there. We were informed it would be sorted our when we were out, however, it was sorted out straight away whilst we were in the room - it wasn't really an issue though. We were unaware of the service charges for room service and also bar service so this wasn't a nice surprise! Pillows are too squishy and actually quite claustrophobic as they tend to wrap around the face.

Fordeler: Took three rooms to get the room I asked for not the best service considering how much it cost me.

Ulemper: The fact that the staff kept putting us in not nice rooms with bad views when I was promised a clear view of the Thames as this is what I asked for.

Fordeler: Cleanliness friendly staff design and comfort of tooms

Ulemper: Nothing I didn’t like

Fordeler: Position was perfect and the staff were exceptional.

Ulemper: Nothing

Fordeler: Exceptional service, facilities and extremely professional and pleasant staff.

Ulemper: NA

Fordeler: Fantastisk frokost. nydelige rom og bad med badekar. Rent og fint.

Ulemper: Alt var veldig bra.

Fordeler: Maks komfort og perfekt i forhold til arenaen. + Super service fra alt personalet!

Fordeler: Location was good, views were great. Bars were well designed. Welcome by reception was excellent. Spa was lovely. Bed was very comfy. Shower was luxurious with all the jets! Choice of restaurants and bars was good. Then nespresso machine was a lovely touch. We arrived to find a birthday carrot cake slice in the room as I’d said it was my partner’s birthday.

Ulemper: One of the waiters in 18 sky bar was completely lacking in charisma and customer service skills. He spoke so quietly we couldn’t hear him and my partner had to go to the bar to order twice. He told us we couldn’t put the bar bill on our room which we thought was strange. There were no cups in the spa for the water and no staff to be seen at 9.30am in a Sunday when it was busy. In the end a very helpful cleaner found some. There was a coffee stain on the wall in our room. The room was a little small for a superior room.

Fordeler: The staff and hotel were awesome. A great location for any event at the O2 arena.

Ulemper: I LOVE this hotel. I do wish that they had clarified that “breakfast included” only meant certain items and not the full menu from which I was encouraged to order anything at all.

Fordeler: Lovely room with all facilities and beautifully decorated but the queen room is quite small. Staff were very friendly on arrival which was particularly late. Full explanation of hotel given including a quick peek at the breakfast room which was also very attractive. Garden was also stunning. It was very close to the V&A which I visited in the morning

Ulemper: It would have been nice to have a facility for tea / coffee in the room. I had to order room service at midnight for a tea. I chose to have breakfast inside the breakfast room in the morning as it was quiet only to find that there was a large table group celebrating a birthday- it was a bit noisy so wish I’d gone outside. I suppose this couldn’t be helped.

Fordeler: The receptionists are friendly and helpful Especially Miss Sandra

Fordeler: Unique interior design. LOCATION. Quality. Breakfast. Staff: Dima, she took extra mile to make us happy and satisfied.

Ulemper: Extra charge for (eggs) in the breakfast.

Fordeler: Beautiful ...and we were upgraded which was very nice...

Fordeler: Nice style in the whole hotel. Nice quiet garden for afternoon tea

Ulemper: Rooms were quite small for the price but I guess this is just normal for London

Fordeler: A boutique hotel in one of the most beautiful streets of South Kensington. Perfect if you want to visit the natural history museum or the V&A. The bed it's very comfortable. The atmosphere at the garden.. Kid-friendly

Ulemper: At the restaurant the spaghetti was overcooked.

Fordeler: Rooms were lovely and cosy

Ulemper: Although we paid for breakfast in our rate it only included continental and we were not informed of this when booking - therefore had to pay extra for cooked breakfast which added to the cost. Food however tasted lovely.

Fordeler: The staff were super helpful and friendly in helping me organise my husbands birthday! Would recommend this hotel to anyone! And the continental breakfast was yummy and healthy with plenty of options.

Ulemper: Everything was amazing!

Fordeler: Fantastisk på alle måter

Ulemper: Ikke var i stand til å bli lenger

Fordeler: break fast was good & value for money

Fordeler: Comfort and service fab food

Ulemper: Nothing

Fordeler: Absolutely stunning hotel and was provided with an amazing experience. Staff were friendly and attentive. Room was spotlessly clean. Lovely touches given to my parents Golden wedding anniversary. They received a yellow rose, card and cake. Beautifully clean and spacious rooms. The hotel upgraded us on arrival.

Ulemper: On comparison to another hotel near by that i normally stay that costs £300 less per night to stay there. Few little things that were missing in the room that should've been topped up especially the expectation of a 5 star hotel. Breakfast tea bags were missing. The room i stayed in i was struggling to find the plugs they were located awkwardly behind the desk. Had to get on my hands and knees to plug the kettle and charger in. A dirty tray was left outside my door on a side board from another room and was there overnight to mid morning.

Fordeler: Savoy grill was excellent

Ulemper: Bigger choice of fruity cocktails would be nice

Fordeler: I booked the stay for my wife’s birthday. She was very surprised as we arrived at the front of the hotel. You are made to feel special from the minute you arrive to the minute you leave. A totally fantastic hotel with staff to match. Hope to return soon.

Ulemper: Leaving.

Fordeler: Calm and elegance

Ulemper: America in Bar very noisy

Fordeler: The savoy had the magic we were expecting it is truly a wonderful place and the service was beyond expectations. We were so well cared for, all the staff are incredible and make it their passion to make your stay a most memorable experience. This hotel is the best we have ever stayed in with such attention to detail, it is in a class of its own.

Fordeler: Maten og personalet

Ulemper: Slitent på rommet. Når man betaler 5000 pr natt burde rommet være vasket.

Fordeler: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.

Ulemper: not much..

Fordeler: The perfect location

Ulemper: Very long breakfasts (that's why we did it once and never again) with mediocre dishes. But the worst when you order it to the room. My children did not even start eating fried eggs, they were overcooked. My scrammbled eggs were dry and therefore insipid. It was the last day of stay and we had to drive to the airport really hangry. Fortunately breakfasts were not included. Bathroom equipment was aweful: the shower was whistling (as a matter of fact quite loudly), the faucets were so difficult to close (so that they do not drip) that children (including 8-year-old) could not do it themselves (and afterwards they hands down could not open them). And on the whole the bathroom was quite wierdly organized (I understand that it is because the building is fairly old, but it is not a relief for me). Air-conditioning system was pretty loud and began to stink every time after a couple of hours, so we had a binary choice: either to sweat or to put up with the reek. And it's only a couple of things that we did not like in this hotel. All in all it makes an impression of hugely backward place. The bottom line: never again in Savoy in any city of the world.

Ulemper: For the price I thought the room although lovely was very small, have stayed in just as nice hotels and the rooms were a lot bigger, the location of the room just off the lift exit wasn't great

Fordeler: The view from are room was immense. The friendliness and professionalism of the staff was second to none and I found the hotel everything a 5 star hotel should be

Fordeler: Everything! The staff, amenities, location and the views are unexplainable. 10/10 property

Ulemper: N/a

Fordeler: The view, the bathroom was lovely, the little touches like having a pair of binoculars in the room.

Ulemper: The scrambled egg for breakfast wasn’t that nice

Fordeler: The View, Their breakfast pancakes are delicious. Their customer support team

Ulemper: Price for the room. The room I had before it was changed over had some issues, A phone in the bathroom was broken and hanging by its wire. A drawer that was hanging by its clips and dislodged.

Fordeler: The staff and level of service was excellent. The room was very stylish and comfortable with fantastic views across the city.

Ulemper: The lighting in the room was not very good. The lifts were slow. Rip off alcohol prices in the Gong bar.

Fordeler: ..it's all about the view! Our rooms looked over St Pauls, the cocktails looked over tower of London, the (excellent) meal at Ting's looked over canary wharf. Wonderful. It was great use the pool. A great experience.

Ulemper: I had made the booking, but my parents were paying, this seemed to cause quite a bit of confusion with payments, rooms, and names, this must have happened before, and should have been a bit easier.

Fordeler: Clean, views amazing, restaurants top class Staff wonderful

Ulemper: Nothing to dislike

Fordeler: Vi likte alle ansatte som jobbet der - de var høflige og imøtekommende. Vi likte godt at de anbefalte oss svømmebassenget og informerte om restauranter, bar og room service. Vi følte at vi ble veldig godt tatt vare på av personalet. Rommet var fantastisk - deilig stor seng og fantastisk utsikt!

Ulemper: Vi har ingenting å klage på. Alt var veldig bra!

Fordeler: Everything was spot on and the staff can't do enough for you

Ulemper: Nothing

Fordeler: Fantastisk utsikt, service og NYDELIG rom :-)

Ulemper: -

Fordeler: Room was incredible

Ulemper: Clean , fresh , friendly and helpful

Fordeler: The view from our room

Ulemper: Only staying for one night

Fordeler: Alt

Ulemper: Å være i en røykeetasjen

Fordeler: Breakfast, service, security, decor and General manager all superb

Ulemper: nothing

Fordeler: Location and service

Ulemper: The restaurant advice especially The Ritz restaurant it’s for old people above 70 years old.

Fordeler: The hotel were amazing from start to finish, every touch point of the hotel from checking in to the quality of the breakfast was on point. All staff were perfect. Well done The Ritz!

Ulemper: nothing

Fordeler: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.

Fordeler: Location and service was good

Ulemper: Problem with the room it was very small, offered improved room after two days

Fordeler: From the front desk so friendly and welcoming, rooms are amazing the bed was very comfy. We did the Friday live food was out of this world and entertainment was brilliant. Loved th whole experience

Fordeler: Virtually every thing . The setting the building the quality all second to non . It was a fantastic experience and I considered it value for money despite some eye watering prices , the staff are very friendly and great fun . Great is a very over used world but I would certainly apply it here , best hotel I’ve stayed in . The conciage are just like on tv very friendly and welcoming

Ulemper: Virtually nothing , the only thing ld change is the tables I’m the bar , bit Formica like . That is really a tiny criticism compared with all else in this superb hotel

Fordeler: The restaurants and bar are very nice.

Ulemper: The prices are outrageous for the suites. The suites are outdated, unusable furniture, bad paint and most of all: heating was not even working!

Fordeler: Breakfast Room Service (as restaurant was not open before I had to leave).

Ulemper: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.

Fordeler: Excellent service first class

Ulemper: Everything! So nice. You made are day thank you all

Ulemper: No coffee machine in the rooms. I really missed that.

Fordeler: breakfast was good but much too expensive compared to venues of its equal

Ulemper: the too formal approach of the hotel is way too much, it needs to move into the current day climate

Fordeler: Steder! 2 minutter fra South Kensington undergrunnsstasjon. Enkel tilgang med t-bane og buss.

Ulemper: Små rom

Fordeler: Beautiful details and amazing location

Ulemper: Rooms small because historic building

Fordeler: Great location and very cosy

Ulemper: I liked everything

Fordeler: Fantastic location

Ulemper: No complaints at all.

Fordeler: My first choice when staying in London - for business or pleasure. Great on all counts.

Ulemper: Nothing

Fordeler: Fantastic location. The staff were extremely helpful and cheery. The restaurant/bar served delicious cocktails and hearty, tasty breakfast. If were there longer, we would have enjoyed dining in, I’m sure.

Ulemper: A balcony would have been lovely.

Fordeler: Great location, great bar and restaurant. Very cool in decor and atmosphere.

Fordeler: Location, space, decor cleanliness and staff

Ulemper: Nothing

Fordeler: Fantastisk beliggenhet, hyggelig personale, vakker gammel bygning. Morsom innredning med fokus på vitenskaplige temaer og spennende bøker å lese på rommene. Veldig god frokost.

Ulemper: Ikke så god air condition.

Fordeler: Location

Ulemper: Room is too small

Fordeler: Secret thing Staff fantastic

Ulemper: Small bathroom

Fordeler: Great service and location

Ulemper: Nothing!

Fordeler: Kort avstand til undergrunn og museer. Fin atmosfære og fint hotell.

Fordeler: The hotel and rooms are decorated perfectly! We especially enjoyed the breakfast in bed which we had three days in a row! Very central 5 min walk to tubes and in a quite part of London. Would definitely recommend !

Ulemper: Nothing :)

Fordeler: Charming place with a lovely staff, and incredibly comfortable and cozy rooms!

Fordeler: Everything. The ambience. The room. The staff. The food. The location. The cat.

Ulemper: That we had to leave. Our stay was absolutely perfect.

Fordeler: One of the most beautiful hotels I’ve stayed in. Filled with character and luxury and the staff were wonderful. I’ll definitely be back.

Fordeler: The location is superb.Both the hotel itself, with its extraordinary character, and the fascinating and diverse area around Smithfield, are fascinating.

Ulemper: Mye lyder fra tilstøtende rom, knirking i vegger/golv Kun hånddusj i badekar, ikke veggholdt dusjhode Smale senger

Fordeler: Great location for business and leisure; comfortable rooms with old world charm and super service

Fordeler: The whole place was very pleasant and comfortable and the staff were all really friendly and helpful. And I loved the big black cat.

Ulemper: I found the bath/shower arrangement impractical and I ended up filling the whole bathroom with water. It isn't ideal for older people who are not so agile.

Fordeler: Period decor and comfort

Ulemper: Limited catering

Fordeler: Luxurious, old school. Staff was accommodating but not overbearing

Ulemper: Liked everything

Fordeler: Everything was perfect! Friendly and helpful staff. All of the food was delicious. Nice and clean rooms . Great location. We want to come again.

Fordeler: Quiet and discrete location. Serene and restful design , if a bit dated.

Ulemper: The shower door in 402 was almost impossible to negotiate. There should be a “ hot” Phone charger ( the powder goes off completely with the “room off “button

Fordeler: Concierge (Stefano) was excellent

Ulemper: The restaurant could have been better

Fordeler: It’s was wonderful hotel also the staff very kind

Ulemper: Clean room and quiet area

Fordeler: Great service and facilities

Ulemper: No view! No fresh air Just a room with windows but dark and closed

Fordeler: The location was great! It was also a great value for money - location, service and the size of room in London was superb!

Fordeler: Special thanks to the front office. Concierge, room service and cleaning service (twice a day; morning and evening as expected from a luxurious hotel like this) was very helpful. When we need extra help because of the baby, everyone was there to help us.

Fordeler: Everything great. Excellent hotel.

Fordeler: The location was in a quiet and nice area, the staff were courteous, friendly and helpful.

Ulemper: The location of my room could have been better.

Fordeler: The location is great,close to Hyde Park Nice boutique hotel

Ulemper: Service at breakfast was poor. Either we went looking for staff or just waited so long for breakfast Housekeeping was not satisfactory-we arrived back at the hotel at 15h15 and our room was still not serviced

Fordeler: It’s great

Ulemper: But if a race to get the good rooms

Fordeler: the rooms were excellent. hotel was outstanding

Ulemper: i felt the breakfast could have been better a little but other then that nothing.

Fordeler: Beliggenhet, supert på denne reisen. Spiste ikke frokost. Kostbart. Neste gang må vi kunne ha utsikt. Baren i 7. etg. var fantastisk og engasjerende. Utearealet kunne vært lysere, men fin avveksling når det er godt vær.

Ulemper: Kaffekoker på rommet. Det er ganske normalt på andre hoteller i England.

Fordeler: Liked very much: 1. Friendly and very helpful Reception Staff ..special mention: The young Asian looking guy w/ eyeglasses and Ben .. guy from NZ 2. Strategic location specially to the Tower of London and the Underground 3. Excellent Breakfast buffet

Ulemper: None

Fordeler: Veldig fint hotell! Fine omgivelser.

Ulemper: Rommet er litt for trangt

Fordeler: perfect breakfast,excellent coffee!!!!the tower hill station was just next to the entrance of the hotel!Amazing view!!

Ulemper: The floor in the room was not very clean.

Fordeler: Location, ease of check in/out. Our bags were secured till we were ready to head to Heathrow. Very clean and efficient.

Ulemper: Internet TV was spotty; If bed was just 6" higher large suitcases would fit easily under the bed

Fordeler: The breakfast was great, the rooms are super, the facilities as well. The rooftop bar is an absolute must to visit!

Ulemper: I saw a mouse pass by on the floor where the food is served. I told the staff and they assured me somebody from pest control was already notified to come and solve the problem. It's not nice to see it, but they are on top of it. Sorry to put this in the review, I'm really honest about this. I loved the hotel and will be coming back for sure!

Fordeler: Amazing view and comfy bed! Will definitely be back.

Fordeler: Breakfast was good and overall had a good spread of what may be called a standard English breakfast as well as a selection of cereals and fruits. The reception and restaurant were nice and the hotel is very centrally located and just next to the metro which allows for quick mobilisation to meetings.

Ulemper: The rooms were really very small, and felt claustrophobic. The photographs did not really give that perception and I believed I had a bigger room than I actually got. The washbasin was contained within the room itself, there was very little place to work and almost no room to store my suitcase or hang my suits and shirts.

Fordeler: Funky hotel in great position to see and move around London as right beside Tower Hill tube . Rooms are small but have all you need .Great atmosphere,great breakfast and amazing views from 7th Floor bar/lounge.

Fordeler: Ordered a room with river view. The wall towards the river is one big window with great vire of the Tower of London and the river. Tower Hill underground just next to the hotel.

Fordeler: Room was amazing

Fordeler: The hotel staff is very kind and effective. The rooms are cleaned several times a day. The hotel is located at a great place. We had a very good experience in the hotel SPA.

Ulemper: The view from the room we got was disappointing.

Fordeler: Beautiful room. Excellent lighting . Great mirror in convenient position for a last drying her hair. Good toiletries. Staff were very helpful and friendly. Restaurant and bar both excellent.

Ulemper: Nothing.

Fordeler: Awesome staff , well Comfy bed , great location , lovely room

Ulemper: Nothing

Fordeler: The location, the friendly staff and the services.

Ulemper: Nothing - superb hotel

Fordeler: Perfect location , friendly staff , always our first choice in London.

Fordeler: Very professional staff helpful caring it is the best service in London and very good location

Fordeler: Breakfast was perfect. Location excellent.

Ulemper: The room doesn't have AC socket for hair dryer over the mirror. No one in the bathroom or at the hall.

Ulemper: Need more variety in the breakfast buffet

Fordeler: Location really good . All staff very welcoming

Ulemper: Nothing to dislike

Fordeler: People Outstanding

Ulemper: Eggs & Bacon below expectations.

Fordeler: Fantastisk bra hotell med alltid hyggelig personale! Veldig gode senger, store luftige rom! Superfornøyd! Bruker alltid dette hotellet Pga fasilitetene og beliggenheten!

Fordeler: Welcoming and helpful reception, there are spa/swimming pool/fitness facilities, check out at 12pm (other places usually at 10am), there is a restaurant and a roof top terrace bar, sound proof rooms which isolate most of the noice from the said bar and the street.

Fordeler: The room was so much bigger than I thought it would be. The bathroom was very modern, with a huge shower - much larger than you usually find in a London hotel. The lighting was controlled by panels near the beds, along with a control panel on the wall for temperature, bathroom lighting, etc. Very modern room, with a huge TV. Coffee and tea in the room as well, and a large closet, complete with safe and iron/ironing board. The hotel is located close to two tube stations and bus stops, so very convenient for getting around the city. There is a very lively (and loud) bar in the hotel, and several pubs around the corner. This is the best place I've stayed in London, and I'll definitely return here next time.

Ulemper: The only minor annoyance was that the control panel lights up blue, which I found at bit distracting a bedtime. NOT a big deal, though.

Fordeler: Very clean and the staff were lovely and helpful

Ulemper: The location is not great not a lot around have to walk or tube for anything, unless you don’t mind paying £18 for a cocktail in the hotel bar.

Fordeler: Got up graded room because it was my birthday, greeted with champagne at reception then they even added balloons on the bed and other extras! ❤️ Hotel and pool facilities were amazing

Ulemper: Location is central but still a little travel to get to centre where shops are, but still amazing.

Fordeler: I loved the decor and staff and roof terrace and food

Fordeler: The entrance and lobby were so extremely grand and the room even more so! Really happy with first impressions

Ulemper: We went out all day Saturday, we left at 9am and got in at 7pm and our room hadn’t been cleaned and bed hadnt been made. It meant we had no clean towels to shower with before we went out, so we didn’t shower before dinner. Which was disappointing.

Fordeler: Restaurant/bar impressive.

Ulemper: Breakfast overpriced. Room was fine but stuck in the basement level so didn’t exactly feel very impressive because of no window; could have been anywhere. Charged twice and a £50 retainer, that and the double payment took over a week to clear back into my account. Didn’t really feel that impressed by the level of service from the staff either; I know they were busy as it was a bank holiday weekend but still.

Fordeler: flott , men dyr frokost.

Ulemper: For dyr frokost, ellers topp.

Fordeler: Flott beliggenhet, service, treningssenter og spa, bar på taket.

Fordeler: Montcalm generally do well with luxury hotels. This was the third property by them I've stayed in - and I'm pleased to say this was also a hit. The building the hotel is built into is beautiful. Very friendly and helpful reception staff - had a glass of complimentary prosecco whilst checking in and got a free room upgrade! Room was nice - everything clean and tidy - all well equipped. Full Sky TV package with all the channels. Great rain shower. Comfy bed. Got free access to the lounge area with upgrade - free drinks and snacks. Breakfast on offer in the lounge was adequate although a little limited in choice (other paid for breakfast options available that I didn't try). Bar area downstairs looked nice (shuffleboard tables!) but I didn't get time to try it. Roof terrace and restaurant equally looked good. Location also good - within walking distance of both Liverpool Street and Old Street tube stations and a bus stop in the doorway. This is a great hotel - I'd definitely stay here again.

Ulemper: The control panel for lights/aircon in our room seemed to stop working one night. It was late so we ignored it rather than ask reception for help and by the following morning it worked again. Nothing too serious - seemed a bit wobbly though. Its very expensive to stay here - but, it is a luxury hotel and it is central London, where everyone seems to charge such price. If you can stretch your budget, it is worth going for though.

Fordeler: Fabulous staff and rooftop bar was amazing .Had a club room which was fantastic and the lounge had a good selection of drinks and snacks. Perfect stay.

Ulemper: Nothing

Fordeler: The room was lovely

Fordeler: Svært moderne, flott beliggenhet og hyggelig personale. Rommet var ganske god.

Fordeler: Flott beliggenhet. De ansatte var svært hjelpsomme. Hadde en fantastisk tid.

Fordeler: Flott beliggenhet, vakkert hotell med et vennlig personale

Ulemper: It's far from airport and entetament

Fordeler: the location was fantastic and the customer service was the best I have ever experienced in London. The bars are open until 2pm and have a live DJ. The cocktail bar was a winner

Ulemper: This is central London , its pricey!

Fordeler: Very stylish, quirky hotel yet not pretentious at all! Very helpful, relaxed, friendly staff. Great room, well equipped and lots of nice touches. Great location for the Southbank, st Paul’s, borough market etc.

Ulemper: Nothing!

Fordeler: Lovely hotel, will stay here again

Fordeler: Excellent location. Fab rooftop bar with great view. Super food and service in the breakfast area. Staff very helpful and very friendly

Ulemper: The bar food in the 12th Knot (the rooftop bar) wasn't great

Fordeler: Super comfy beds, such a romantic location, we’d got married the day before and I booked this as a wedding present for my now husband before we go on our honeymoon in a week. I told the staff upon booking that it was special occasion and they really did go the extra mile. The cocktail bar is phenomenal and I’ve been raving about it ever since! I will definitely be coming Back here for anniversaries and special occasions.

Ulemper: I wish I’d booked for longer! To be honest the check in time is reasonable as well as the checkout time - they don’t block out a large portion of the day for the cleaners to get the job done which shows the efficiency at which the hotel runs.

Fordeler: Everything

Ulemper: Nothing

Fordeler: Breakfast was great! Very pleasant staff.

Ulemper: View from room wasn’t great, but the room itself was wonderful.

Fordeler: Comfortable bed. Great air con. Lovely view from the room. Really nice staff.

Ulemper: Nothing

Fordeler: From the minute we arrived to check in we met the most friendliest staff. Joe Rockey who is the Guest Engagement Manager was absolutely charming and what a credit to the team. If you could clone him try to

Ulemper: Loved it all

Fordeler: The view was amazing.

Ulemper: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.

Fordeler: Location, ambience, all food places within hotel excellent

Ulemper: No loved it all

Fordeler: Everything was wonderful

Fordeler: The beds and bedding were incredible...we had the best nights sleep.

Ulemper: There was only a small window in the room that wouldn’t open.

Fordeler: The bed was like sleeping on a cloud . The staff were so very friendly . The decor was beautiful .

Ulemper: Loved everything .

Ulemper: Poor WiFi. Continuously dropping connection on all devices

Fordeler: Prosecco on arrival, super friendly and helpful staff made our stay special and comfortable.

Fordeler: I liked the bed and the softer pillow, the room fridge, the extensive hours for breakfast and evening drinks & snacks. The ambience in the Club Lounge was good and conducive to relaxation. Some of the staff were extremely helpful without being asked.

Ulemper: Some staff could have understood English better. One or two in the Club Lounge did not quite know that doing nothing can sometimes be the right thing.

Fordeler: Vennlig og serviceinnstilt betjening.

Fordeler: Almost everything - only suggestion is executive lounge should have greater breakfast variation.

Ulemper: see above

Fordeler: Overraskende bra , flott interiør og fullstendig stille. Utrolige senger. Sov som ett barn.

Fordeler: Everything was perfect, amazing hotel

Fordeler: Brilliant

Ulemper: Decor and styling was fantastic really modern and chilled

Fordeler: Excellent place to stay - not one negative aspect! Plus, smells amazing!!

Fordeler: Forferdelig renovering pågår. De ansatte er så vennlige og erfarne enn før. Vil ikke bo her igjen.

Fordeler: Sentral beliggenhet, luksus Boutique-hotell med utmerkede fasiliteter. Renhold var fantastisk. Rommene var uklanderlige og alltid på lager. Oppgradert til et rom som vi kunne få tilgang til Club Lounge. Loungen var et fantastisk sted å slappe av, stresse ned og ta en matbit. Frokosten var deilig med mange valgmuligheter. Jeg kommer definitivt til å bo på dette hotellet igjen.

Fordeler: The whole experience due to the amazing staff

Fordeler: The bed was so comfy best night sleep in ages

Ulemper: some of the staff swerve dismissive but didn’t spoil the stay

Fordeler: Really good location. We discovered London on foot starting at the hotel. Connections to the underground is also really good.

Ulemper: Nice room, quiet and clean hotel. The bath was quite nice with a big bath tub. The hotel bar had good drinks.

Fordeler: 10 minute walk from London Theatre's and St Pauls. Therefore location great.

Fordeler: Very friendly and competent staff; our room was brand new and well designed (though you couldn’t open any window). Great breakfast.

Fordeler: Reception staff and concierge went over and above what was expected. Lovely lilittle touches.Thank you.

Fordeler: Location, room, value for money, outside space

Ulemper: Nothing

Fordeler: nothing contents me，cause the service and attitude here are sucks

Ulemper: This front desk lady Jamie, I think she hate the customer come to the hotel, very arrogant attitude toward the customers, and done things wrong she insist we have 6 reservation but actually just 4, she made big mistake and waste a lot of time of us, very bad experience.

Fordeler: Everything and more, did not expect such luxury for the price we paid

Fordeler: It was a really clean hotel with good facilities decent rooms and big bathrooms lots of work does and light was v. Happy with the building as a whole

Ulemper: The staff were a little more attentive to older customers I felt as being in my 20s I didn’t get the same treatment

Fordeler: Beliggenhet, beliggenhet, beliggenhet

Ulemper: Litt dyr kontinental frokost

Fordeler: Flott rom. Stort bad med badekar. Nespressomaskin. Rent og stille. Sentralt i London.

Fordeler: Flott beliggenhet. Fint hotell. Personalet alltid har solid anbefalinger. God service. Elsker rommet. Alt er moderne med mange små detaljer. USB-lader telefonen på sengen, Bluetooth for musikken din. Jeg har vært her 3 eller 4 ganger og vil gå tilbake!

Ulemper: For tiden noe oppussing. Dusjen lakk ...

Fordeler: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Ulemper: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Fordeler: Amazing location and nice clean rooms

Ulemper: Nothing

Fordeler: Location was brilliant staff were super friendly the hotel is stunning and amazing value for money. Breakfast was great. Room was good and the bed was super comfortable. I would definitely stay here again

Ulemper: Nothing to add was all good

Fordeler: It was my fiancé's 40th Birthday and I wanted to treat her. I booked a nice room (Delux Double) but we were upgraded to a Junior Suite, which was fantastic and made her feel very special. The receptionist who assisted us was Andreea and she was very polite, helpful and thoughtful. A very good experience and we are likely to be back on our wedding night, if not before.

Ulemper: The TV signal was poor and kept dropping out, a minor irritation in an otherwise perfect stay...

Fordeler: The staff, cleanliness and location of the St. Martin Hotel more than suited our needs.

Ulemper: We enjoyed all aspects of the hotel.

Fordeler: Position and staff

Ulemper: Breakfast

Fordeler: Location and breakfast

Ulemper: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.

Fordeler: We were surprised by the quality of breakfast especially as the breakfast area was quite small but everything was so fresh and flavourful and of a really high standard. They kept replenishing the breakfast area as well. We really enjoyed our stay and ended up staying in our room longer than we thought as we had a terrace and everything was so nice and comfortable. Really liked the bar area too.

Fordeler: Location and quirky interior

Ulemper: Nothing.. all excellent

Fordeler: The hotel is excellent!! Location amazing and helpfulness of the staff second to none. We will be back !

Fordeler: Excellent location, facilities and friendly staff

Fordeler: The room was just amazing. So clean and modern. Staff were very friendly and welcoming. We will defiantly be returning for another trip.

Ulemper: N/A

Fordeler: Cleanliness.

Ulemper: The breakfast was disappointing, warm and undercooked.

Fordeler: Loved the location and the proximilty to all the restaurants in Canada and Cabot Square

Ulemper: Not a fan of adjoining rooms, albeit there were not accessible to each other. Trying to find the ice machine on the 1st floor was like playing hide and seek. Later went to the 3rd floor one, which was at least sign posted.

Fordeler: Breakfast a little expensive as I only ate cereal and fruit but husband had hot breakfast that looked good. Nice to have your eggs cooked fresh not sitting in a pond.

Ulemper: My husband has knee issues and was worried about climbing in and out of the bath for a shower. Should have asked for a walk in shower but only there for two nights. The side entrance which everyone seems to use was a bit hard to find for first time, Never found or used main entrance

Fordeler: Breakfast great.

Ulemper: Was told there was parking, but this was off site and at an additional cost.

Fordeler: The room was very comfortable and I was surprised by the size. The doorman was a nice touch.

Ulemper: I was overcharged. The breakfast was not worth the £15. The in room tea/coffee service had rotten milk cups with a very rancid smell. They said they would make up for it but they never did because I was checking out. I am currently trying to get back $17

Fordeler: Good

Ulemper: Good

Fordeler: Location, position and comfort

Fordeler: Breakfast was excellent it was located at the bottom of the stairs

Ulemper: I liked it all

Fordeler: Hotel is really nice and clean, the staff was really friendly and helpful. The view from our room was perfect we can see the view of London at the night time perfectly..I really like the place.

Fordeler: Location was good, bedroom was reasonably spacious and bed was comfortable, air con was good and responsive. Concierge was very polite and helpful.

Ulemper: Bathroom was poor. It was small and instead of glass panels around the shower/bath, the was a shower curtain, which whilst was adequate, was not the most hygienic, reduced the space available in the shower and looked awful. Not what I would expect from a ‘5*’ hotel. The staff at breakfast did not appear particularly interested in making the first meal of the day a particularly pleasant one.

Fordeler: I love the spacious and cleanliness of the room. Also, the bed is so comfy that i feel like sleeping in longer.

Ulemper: For first timer, it was pretty difficult to find the hotel as I traveled via undergrounds train. Even though I was using google map but was not that easy to get our way there.

Ulemper: That there was loud banging from 6am - 11am that sounded like someone was drilling in the air vent

Fordeler: Excellent location

Ulemper: Television didn't work and suite is looking tired

Fordeler: The cleanliness of the room was fantastic and the bed was very comfortable.

Fordeler: A lovely hotel. Very nice rooms. Excellent location

Fordeler: Location and the variety of shopping. Location gives easy access to central London via tube or ferry

Ulemper: Nothing negative

Fordeler: We were given a room that had a fantastic view over the quay.

Fordeler: Staff very polite and put customers first at all times. Nothing was too much trouble for them. Rooms very comfortable. We pre ordered Breakfast in the room for 9am. Breakfast arrived at 9am on the dot!!!.

Ulemper: No Bad Point to report.

Fordeler: Went as a London marathon runner. Made people feel welcome. Nice touch to give out free bananas & water. Clean hotel. Good gym facilities.

Ulemper: Slow check in process. Expensive dinner & breakfast. I booked hotel when vat was 15%&my stay was when it was 17.5-hotel charged difference. Thought the hotel as a gesture could have met small cost itself.

Fordeler: Staff were excellent. Hotel very clean and well kept.

Ulemper:

Fordeler: Veldig god service og positiv innstilling fra de ansatte.

Fordeler: view, cleanliness & friendliness of staff

Ulemper: absolute nightmare to get to because of road works surrounding the immediate vicinity, however, this isn't so much a negative about the hotel itself. was disappointed we had the choice of either paying an extra £30 to park in the public car park opposite for 2 days or an extra £50 to have it valet parked. we weren't expecting such a high charge.

Fordeler: Location, public areas, staff

Ulemper: