Great setting; fantastic golf; hotel with a lot of charm and personality; casual but professional lunch at the Cotton Club and a marvellous wine tasting dinner at the Grill restaurant on Nov 12! A fantastic experience. Need to rent a car if you want to escape
The swimming pool area is great! The staff at reception was not nice. And the rooms need to be renewed.
The standard of housekeeping was very poor. Room not made up some days until late evening despite several calls to reception. Only on last day was this satisfactory.
I have been visiting Penina for over 30 years now - it is truly a special place. The setting is spectacular, with immaculate golf courses, and beautiful garden areas. Facilites are superb and the staff are charming. With fewer than 200 rooms, the hotel never feels crowded. Highly recommended.
The beds were incredibly comfortable! We had booked a wine/pairing dinner hence decided to stay overnight. It was a nice event but we were both ill that night and the next day. At first we thought we'd had too much wine (a few glasses but I don't think more than anyone else at dinner). We mentioned at checkout feeling a bit rough but we still had mild food poisoning type symptoms the rest of the day and realised it was in fact 'in the stomach' and not a hangover! It was difficult to know what to do but we thought the chef ought to know in case it was bad seafood ? so we reported it to the hotel front desk later on 13th but she wasn't very helpful. It's not a complaint as we didn't ask her to do anything only to tell the chef and to be aware others might report symptoms.
Swiming pool and garden. If you are not a golf player, this is not a hotel to stay in. It is far from anywhere I.E. Alvor and Lagos. Rooms are average for 5 star hotels. No beach nearby. Their private beach is not good for swimming: too cold.
Superb surrondings, very charming hotel with tasteful decoration. Huge swimming pool. Very efficient service. And a super plus, fresh toals and private chaise-longs on the nearst beach. We just loved our stay. No free Wi-Fi; but that forced us to disconnect more :-)
staff helpful and friendly / hotel grounds were superb / drinks were extremely expensive
Five star atmosphere, lovely food. Good shuttle bus to the beach
The Garden,bathrooms very clean, nice linnens, entertainment, breakfast.
Wen I arrive, the room that was reserved to me was very poor ( a two stars hotel dont have a room like that ). I made a complain and they change the room. But I think a 5 Stars Hotel can put a guess in a room like that, and if we go to a Hotel like this one, we never think that we must have to discuss the quality of a room
I enjoyed my stay at the hotel due to the location and standard of the hotel
Close to the beach.Comfort and staff so friendly.
the hotel is in the heart of the resort with easy access to all facilities
As I was holidaying on my own I felt very safe and the staff were very helpful. I didn't have a balcony. I would book sea view next time.
Good breakfast, nice room, Nice staff, good outdoor area, nice terrace with bar just inside the door. They had a very poor wifi system, it didn`t work in my room, I needed to sit in the lobby with my laptop. This is a 5 star hotel? And of course it should work in the rooms as well.
The see view.
Reception Staff could br friendlier
The pool was warm and clean. Not up to 5 star standard. Breakfast very poor for vegitarians. Hotel and Casino look tired and need updating.
Location the hotel in its self was ok the room was shocking
The view from the hotel is fantasric, great prices for food, in and around the hotel It was a bit old fashioned
Location excellent, the staff were more than helpful. The rooms have a small kitchenette and are ideal for making snacks. The complex is large built around a marina, the restaurant and bar facilities are in the central area quite a walk from some of the outer situated rooms
Location,breakfast,cleanliness,tranquility,facilities and staff.
Just everything. A Great Stay. I am not that spoiled.
Bad service; Dificult to find a place in swimming pool
Really nice hotel out of season (end of October). Down by the Marina front, with a close walk to the beach and lots of shops/resteraunts & the Praia Da Rocha strip. Its also not too far from the town of Portimao (15 minute walk). Marina was filled with boats but even on the windiest of days, you couldnt hear the rigging (thank god). Would defo go back and utilise some of the hotels many facilities. 2 Beds pushed togther to make one bed??? Just invest in some double beds, 2 singles pushed togther is rubbish
It would be better if the bedroom was separate to the rest of the room instead of like a studio .. i thought i was getting a junior suite
Proximity to the beach. Swimming pool on site. Very good breakfast Overly expensive restaurant on site. We asked for a room for 4 people and the bed for the third and fourth persons was really uncomfortable.
Comfortable apartment with a good restaurant attached. The view of the Marina was a bonus.
The location right next to the beach at Praia da Rocha is superb. The bathroom was showing signs of age, as there was mould around the bath and in the grout in the tiles
Excellent roomy accomodation for discount price. Worn towels (but clean!)
De som jobbet i resepsjonen var meget hyggelige. Bra utsikt. God men dyr flyplasstransport. Kort vei til badestrand og butikker. Bedre renhold (håndklær og sengetøy ble skiftet kun en gang - siste dag vi bodde der). Hotellet var slitt og så ikke nyrenovert ut. Frokosten var dårlig. Burde servere ferskt brød, kald, klumpri melk og større utvalg av pålegg. Sette pris for opphold i forhold til standard og hotellets fasiliteter (syns vi fikk lite for pengene).
Nærheten, strand, handle, mat, kveldsliv, taxi, bussholdeplass, ikke bråkete, Å ikke være ventet. Ellers perfekt.
Store, nye, fine designrom med kjøkkendel, stor balkong, fint bad og aircondition. Fikk fantastisk seaview i 7 ets., uten ekstrakost, enda vi hadde bestilt landview (for å spare litt kroner). Hyggelig service, ikke noe problem å spørre om is eller ekstra skjeer i baren. De åpnet vinflaske for oss, ga oss veiledning på praktiske spørsmål, og hjalp oss da vi låste oss ute. Behagelig basseng i bakgården hvis man ble lei stranden. Frokosten var ok, men savnet litt mer utvalg i forhold til at det var et litt dyrere hotell.
The free car park. The hotel building in very old and badly taken care of. The staff is unefficient by European standards and like pretty much everything in Portugal it is rather slow.
The gentleman who checked us in was very helpful. The lobby of building I was dirty and smelled, especially in the morning with the large collection of garbage bags outside the elevator. Not a nice sight. The room was/is very plain, and "bare bones". The kitchen equipment was rag-tag, and could have included a small amount of dish soap and a small sponge (even for €0.50).
very spacious, plus kitchenware and micro and nice big balcony :) fridge
Well situated between Town & beach. Fairly quiet location. Good sized apartment.
The hotel provides the space for a pleasant time in Portimão. The room was perfectly clean and it was rather spacious. The location is not perfect and requires to use the hotel courtesy bus to go to the beach or to the town centre, unless you have your own transport.
It's 7 stories high and bright green on top so you can find it from anywhere when it is dark. Good eating nearby, in particular the Unicorn
The hotel was just what we wanted. Modern,clean and central - we explored most of the Algarve from the hotel. Being British we would have liked tea making facilities in our room.
I liked the friendly staff. It is located in the area very close to the bus terminal and 10 minutes walk from the train station. I liked the breakfasts for the big variety of food. I didn`t find any towel hooks in the bathroom :) so it was a little bit uncomfortable to put each towel somewhere.
The Hotel Globo was exactly what we were looking for! It is in the middle of the town & no distance to pedestrian area & harbour. In our two rooms (501 & 502 both with baths)we had views over river & lovely bridges. We requested 5th floor to get maximum good views. We changed from the Larger rooms originally given to us which had views over the town - we preferred the smaller rooms with a better view over river. 502 was a better room than 501 as the window could remain open all night. 501 had draft over the bed from window. 'Super-cotton'sheets were gorgeous!! Bathrooms are about to be modernised. The baths were a good size, lots of hot water, towels always fresh. Beds very comfortable. Cupboard & drawers were good. The view was lovely from the window and we always had the window open all night. Modernisation could make this a Four-Star Hotel. Convenient Hotel Lift. These comments are before major renovation takes place. Rooms were very dark therefore poor make-up lighting. Bathroom in need of updating. Bath good, shower just ok. We had no hair-dryer, shampoo, bath-gel or ladies bath hat. Only soap provided. We would recommend much better lighting & mirrors.
Clean and comfortable room with ensuite facilities. Staff were friendly and helpful. A good comprehensive buffet breakfast was included, and no problems for coeliacs.Altogether, a good central location,making for an enjoyable stay.
The helpfulness of the staff, everone was very friendly and wanted to help you without being pushy.
cleanliness lack of parking
The staff could not have been more welcoming or friendly given that we arrived at 2330. Rooms are on the small size but clean, comfortable and tastefully decorated. The addition of the bar on the 7th floor is a wonderful addition to the hotel since our last stay in 2006 as the views are stunning. We only stayed one night as we were moving into our Villa the following day. Sadly there is still a smell of drains in the corridors despite the expensive make-over
Good location, nice room, beautiful view from the restaurant and bar, great sauna and turkish bath, good value for money.
Staff very friendly and hotel has been refurbished to a very high standard
Hyggelig og hjelpsomt personale. Trivelig frokoststemning med utsikt til sjø/strand. Hotellets arkitektoniske utforming.
vi var nesten alene på hotellet det var fantastisk flott nei
Eldre førsteklasses hotell, men preget av noe slitasje. Har nok vært (og er forsåvidt fremdeles) elegant med marmor som grunnelement innendørs. Vi hadde en såkalt Juniorsuite på toppen av hotellet med sideutsikt mot havet. Frokost, men med kjøkkeninnreding for å lage egen mat. Stort rom, stor balkong og og tiltalende bad. Profesjonelt og imøtekommende personale. Beliggehhet perfekt i enden av gata - stille og rolig. Ingen problemer med offentlig og gratis parkering i akseptabel gangavstand. Riktignok var dette utenfor høysesongen, men det burde ikke by på de store problemene ellers heller. Svært ordinær og litt kjedelig frokost. Udrikkelig kaffe, men pulverkaffe er jo funnet opp, så... Gulvet på rommet bør nok fikses. Deler av det var tre, men lekkasje fra balkongdøra hadde skapt råte som delvis var fikset og lakket, men en regnværsdag med inntrenging av vann fikk noen flokker med maur til å tyte opp. Ingen farlige, men noe ubehagelig, så en forhåpentligvis ellers godt skjult massemorder i meg fikk utløsning.
Everything! For us no problem, but I think that the room cleaning could be better
It was an excellent,basic apartment, very clean with everything you needed in it.The position was good for the resort and it was quiet at night. Hair dryer would be handy
nice and quite
space. view. for the value payed, nothing in particular.
very clean- friendly staff -good location for beech-shopping - proximity to all facilities twenty four hour reception. the exterior could do with a touch up
Quality Vs Price Air conditioning doesn't exist.
liked the closeness to beach would have liked a full sea view. intend going back in may and september
very bad breakfast
When I looked up the trip adviser for this hotel there was a number of complaints regarding breakfast, however I found the breakfast as good as any , with even a hot breakfast available for a very nominal charge of less than €3.00
All the staff spoke English and were always availabe to elp with information and services. The rooms were simple but ample. The room was made up very well each day. There were no noisy complaints from other guests or from facilities in the hotel.
Really liked the proximity to the beach. Excellent location on the quieter end of Praia da Rocha, but very close to the beach and easy walking distance to the activities of the area. The hotel is really starting to show it's age, it needs a face-lift and update.
The hotel is superbly located behind a famous beach. Many souvenir shops, bars and restaurants at walking distance. The hotel is clean and fairly priced for the amenities they provide. Considering that this hotel attracts mostly beach lovers it would be considerate of them if they provided their guests with beach towels. Most people don't travel with beach towels after all.
Price, pool, value prices in hotel bar, location, tasty snacks, friendly staff. Poor airconditioning. Hotel exterior needs repainting. Rooms could do with decorating. Replace carpets with floor tiles. Repaint the rooms.
easy access to beach and excellent pool
Everything was ok No
very clean hotel inside and out. pool area never over crowded so sunloungers were always available. very good location, its at the heart of everything in praia da rocha.
On the beach, quite zone and one minute walking to the restaurants way . Easy to find parking.
This hotel is owned by a family who also live in the hotel. They are always available to help and offer any services that they can. They first helped us find a place to eat when we arrived late. Then they borrowed us free beach towels ( and offered free umbrellas, chairs, and beach paddles), allowed us to use their printer, and were overall excellent hosts. Breakfast was nice bread, meat, and cheese and was very good (best free breakfast we have received while in Europe). The room was very clean and nice enough condition. I absolutely would stay again.
Utmerket beliggenhet nære stranden, romslig leilighet. Vi var 5 personer og med 2 soverom, 2 bad og full airconditioning var det meget komfortabelt. Dessuten var resepsjonsperonalet eksepsjonelt hyggelig! Minuset var at kjøkkenet var noe sparsommelig utrustet, bla.a manglet kaffetrakter, vannkoker og brødrister.
we were central to everything and it was so quiet
The apartment's location was great, clean and up to date. Easy to find, very close to the beach a local shops. In suite laundry and kitchen were great for the few days we were there. Great value. Suite was easily big enough for 4 people. The hot water tank was quite small, and we could barely get two reasonable showers on a single tank. Not a big deal, but the pool was not yet cleaned for the season.
very close to the main strip a little dated
location excellent staff very friendly accomadation very clean close to beach highly reccommended very noisy fridge in our room 2607 kept me awake most nights it was reported clean towels should be available every day
The sea view. The beds were more suitable for children. A full size single would be a bit more comfortable,especially if staying 1 or 2 weeks.
It was our 1st time in this hotel and we were given the room asked during the booking. The room had a stunning view of the beach and the hotel is very close to it. The apartment itself is well equipped and that's very good for people (like us) that want to cook something nice themselves, instead of going out for lunch / dinners all the time. Overall the experience was good and we would return again for sure, if staying around this area. A couple of things in the snag list. :) There wasn't washing liquid in the kitchen. This is not very nice for people staying just for a few days, as if we go in the supermarket, such liquid comes in in big bottles only and it doesn't make sense to buy it. I think this is in the interest of the hotel as well. We wanted to keep things tidy (mainly when leaving), but there's no way to wash pans, cutlery, etc... without a small sponge and some soap. Another issue was the bed, as it was pretty noisy, but it wasn't uncomfortable.
The location is excellent, very close to the beach. Unfortunately, we stayed on the 4th floor, and the view wasn't spectacular. The apartment was clean and was big enough, only that didn't have any pot or pan, so basicly either you buy them or you don't cook, also the beds were quite uncomfortable. The pool is nice facility. In any case, I think it is quite expensive to pay 100€ so not good value for money, besides I had to pay all my stay at arrival, even before seeing the appartment first.
location they offer appartment for 3 people but beds were awfull
Fantastic location and cleanliness of the building and our room which was sea view on the 23rd floor with balcony. There was no phone in the room. had to go all the way down to the reception from 23rd floor to answer phone late night.
Great location, half a block from the beach, restaurants and grocery store. We were first given a room on the 3rd floor but asked for a higher floor and ended up with a 24th floor ocean view......fantastic view. Directions could have been better and beds were very hard.
The ratio price/quality is very good, the flat was Ok, it met what I was expecting to find. The schedule of the bar near the reception as it is closed for lunch and dinner time.
small logo, it is difficult to find
Comfortable, clean, well equiped. Good Price/Quality relation Beach by foot is not an option
place was very clean and very secure and safe. it was quiet, never over crowded at the pool the staff didnt speak any english which made checking in and paying alot more difficult than it should of been! on booking.com they said they were 10 to 15 minutes away from the beach, that wasnt true it was more like 20 to 25 minute walk, that was us a young couple walking let alone a family or eldery people
Simple, functional, clean room, great Price/Quality relation..It has everything you need - Recommended. However in the description it says that is near the beach it is not viable. Bicycle/Car/Bus is a must to go to the beach (1.5km)
The weather was amazing every day. The staff we very helpful. The hotel was close to a town which provided more options for food and drink. The guests were not the most friendly. Everyone kept to themselves. Did not like the idea of people reserving sunbeds by just placing a towel on it early in the morning and then not showing up until the middle of the afternoon. Very selfish.
The rooms have a lot of space. You can have breakfast and dinner outside with view on the swimming pool and the sea. The rooms were very good constructed - they stay cool during the day (even without a need to use the airconditioning). Only the hotel management, the staff at the reception and the higher staff in the restaurant understand English or French (few). The other staff (cleaning, restaurant, ...) only speaks Portugese. Some of the staff in the restaurant for breakfast isn't professional (for example the preparation of eggs). The swimming hasn't got a good water circulation system. The prices of consumation at the pool are too high (> 3 EUR for a bottle of mineral wather). Due to the fact that the hotel is situated in a beautiful green area, you need to walk a long time before you find a shop or supermarket. When you compare the hotel with other beach destionations like Gran Canaria for exemple, a lot of luxury in the hotel is rather common on other destinations or has a better price/quality (the Portugese Algarve region is in general expensive). The hotel is also used on one way or another for the selling of time sharing products.
I enjoyed easy access to the pool area. The views of the sea. The warm reception in the dining room for dinner and breakfast. The hotel enviornment felt very safe. Noise permeating from early morning risers as the wheels of suitacases could be heard. The piano for breakfast broke the peace of the morning. I would have liked a receipt for my food and drink also for my records. The airconditioning was not very efficient. The shower in my room was dissapointing and the shower curtain allowed the water to wet the floor. T.V reception was not great. I don't agree with it's five star rating, perhaps four.
The location is fantastic at the most interesting end of the Tres Irmaos Beach and surrounded by some great restaurant options. Loved the options to partake in free classes run by the hotel and using the spa. Breakfast was a particular highlight of our stay.
Location It is definitely not a 5 star hotel but certainly charges 5 star prices. As a minimum in a 5 star hotel you expect a porter to collect your bags from the car. this never happened upon arrival or departure from the hotel. Also a 5 star hotel should be offering refreshments around the pool to guests, not have them have to go to the main bar and wait to be served.
Fantastic location, staff very professional and extremely kind and a very good breakfast no slippers included in the room
Great hotel, wonderful location and beach. Very relaxing.. Towels changed every morning and evening.. Nothing at all..
The view was wonderful. staff gets annoyed if people want to contact other people staying at your sister hotels. Not clear on what is included with room.
The beach, the breakfast and the friendly staff Pillows were not very comfortable and the TV had poor reception.
We liked the location and the position of the hotel above the best under developed beach on the Algarve and the ability to acess the beach easily. The gymnasium facility was very basic and dated for a hotel of this star rating. It needs to be updated urgently.
Evrything! The tranquility, the rooms, etc
The staff were friendly and very helpful. it didnt have a kettle for tea.
Good spaciuos appartment near the most fantastic beaches The cleaning of the room was not acceptable
Friendly, helpful staff spacious accommodation Lack of kitchen equipment equipment no cleaning equipment (cloths, surface cleaner etc), and cleaner didn't wipe down. Dishwasher didn't work
The Apartment was very big and extremely comfortable to live in for our stay. The cleaning staff and receptionist were very friendly and efficient.
We had a large, comfortable apartment with kitchen facilities. It is very close to the beach and buses for the area are right across the street. While it is close to many resaurants and other facilities, it is far enough away from most of the late night discos to keep the noise down. Staff were generally helpful and friendly. Very good value for the money.
It was freezing at the apartment. I was sleeping in the hat. We had to leave as the situation hasn't changed overnight. Beaware during offseason.
location! there wasn't air conditioned!!