New York Hoteller i nærheten av American Girl Place

Everything. It was perfect. Room was a little small but I can't complain for the price I paid.

Decor, location, cleanliness $16.00 for wifi

Absolutely beautiful hotel in a great location! Loved my stay there!! Charging 16.00 per day for wifi is insane

Large rooms, excellent location

My wife and I stayed at the Palace many years ago and this stay was the first under Lotte's ownership. It's a big hotel, so it lacked the intimacy of some place like the Lowell Carlyle or the Plaza Athenee. That said, it's considerably less expensive, unless you are in the Towers. What I found remarkable was the consistency of staff attitude. Friendly, appropriately personal, attentive, and helpful. $50 for a simple breakfast (farro porridge with fruit, coffee, and a freshly made vegetable juice, was a new high (or low, depending on how you look at it) for New York. Delicious for sure, but pricey.

Staff was very cordial and gave excellent customer service. Charge for Wi-Fi was unexpected for a $700 a night room.

Our room directly overlooked St. Patrick's Cathedral and it was gorgeous. The room was spacious (unusual for NY), clean and comfortable. There's a wonderful café right off the beautiful hotel lobby for specialty coffees and French pastries, and the fitness center is amazing. Plenty of bar/restaurants within walking distance, as are many of the tourist attractions such as Rock Center. I would highly recommend this hotel, and will look into staying there again. There was nothing that I disliked about this hotel, although I would have preferred a lower internet rate (it is $16/day).

location room wasnt clean properly by housekeeping

Location, good neibourhood , good loung and snack shop . Also rooms were good side and clean with proper functioning bathroom. I wish they had a sit down restaurant of their own. Although they are close to restaurants on the street.

Well location Midtown Manhattan, just off 5th Avenue, and a few blocks from father Duffy square at 47th Street, where you can buy half-price tickets the same day of a Broadway or Off-Broadway show. Tip colon if you want to buy half price tickets for a play, not Opera, Bella, etcetera, go to the front of the kiosk and ask where that line is. It is super short. Club Quarters has a lot of cool features, including filtered water on every hallway along with empty plastic bottles, free fresh fruit in the restaurant area, slow elevators, wait that's not a plus!

Location, location, location Cost Not luxury (wanted something basic which is more in line with my personality) Slow elevators No safes in rooms

Desk staff was very friendly and accommodating. Housekeeping staff very nice Breakfast is way overpriced and staff would stand around instead of checking on things like coffee refills.

The location was great. It was extremely clean and had everything that we needed for our stay. I would appreciate having a airport shuttle.

It was a good location for what we had planned for Thanksgiving. Nice short walk to the parade and many other things around Rockefeller Center. Room was decent size for New York City. Small Lobby.

The bed was horrible...not enough blankets either.

We loved the location. Bed was a little hard for my husband, but I was comfortable

Convenient location and reasonable pricing make this a good choice for a NYC weekend. The room was modern with all the needed items. Not really a negative but do note there is no lobby here, just a couple terminals to check in and one person to help you. So not a full service hotel but it was ok with us. Breakfast was typical american buffet for about average NY prices. We generally don't spend a lot of time in the room while in NY so this was good.

Location was awesome, steps away from Rockefeller center. Quiet at night. Staff were lovely. Furniture was a bit worn. Beds were not full size.

loved the location, close proximity to the subway, free cold filtered water & water bottles, & the staff was great! This was a great hotel.

Location, friendly staff, room comfort. While the room initially seems small, it soon becomes much larger because it is so compact and carefully thought out. I marvelled at the eye pleasing decor and efficient design. It has the feel of a small European hotel. There's no wasted space in the room or in the lobby. The check in /out front desk measures 3 x 5 feet at most. Amazing! I liked everything about the place.

Super friendly staff

Staff was very helpful, room was quite luxurious - good price point on size and location. Despite what I said about somewhat misleading description of a room, it's good value and a good location. Despite advertising, no 'view of Times Square' as described for the room - unless you count the very top of a gigantic billboard as a 'view of Times Square'.

Early check in, very clean, friendly staff, great location. One elevator was down which caused very long wait times.