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Sentralt, 100 meter til Penn street station. Gode senger og grei standard på rommet.
Sentralt hotell, god standard. Mye for pengene.
Once you get past the unprepossessing lobby, the hotel is really excellent. We were upgraded to a junior suite, which was large, comfortable and well-appointed. It was bitterly cold so we ate in the hotel, choosing the bar's little plate menu over the Vlentine's Day special menu; each choice was delicious. Large, contemporary bar and restaurant (maybe showing a little wear on the cushions) and excellent service. Location, right on the corner of Times Square, can't be beat if you want to be in the middle of it all. Not cheap, but we weren't on a penny pinching trip. Worth every penny. Special mention to the concierge for fulfilling a couple special requests. As noted, the lobby is decidedly underwhelming although the staff was friendly and helpful. Otherwise, no complaints!
The renovation last year really upgraded this NYC classic. Now the interiors are just as lux as the classic facade. Great location in Times Square but quiet and tranquil retreat inside. Great service and really friendly staff. We enjoyed our girls weekend immensely. Avoid if you don't like fighting through crowds at Times Square.
Clean spacious rooms, good service, not great wi-fi
We came for the birth of my first grandchild.the hotel is very modern and sleek. Our room was large and well appointed with all of the modern technological conveniences. The mattress was very comfortable with high thread count linens. The bathroom was large and had more bath accessories than I have ever seen. I.e. Cuff links, tooth brush, paste, etc. I loved the large soaking tub. We never heard any outside noise even though this hotel is located in Times Square From the front desk to the doorman, the service was incredible. Leilani, one of the managers even gave us a gift for the new baby. I would highly recommend this hotel!
Great place to stay. Very sheik and hip. Roof Top Bar is out of this world!!!
2 queen beds made this hotel perfect for our family of four. Located right on Times Square, the hotel held our bags after checkout while we went across the street to see a Broadway show.
Impeccable service Immaculate rooms Excellent location between Times Square and Bryant Park Can't complain about anything.
The Knockerbocker was a very nice hotel with a great location. My only complaint was the day that we left, we stored our bags for a few hours. When we came back to pick them up, it took 20 minutes or so to get them. I had to catch a flight. The front desk was unapologetic about it. They just stood at the desk, while customers waited and were dissatisfied. They need to make sure they are staffed properly at a busy time, and if not, other staff should pitch in. It should be a group effort, because it makes the hotel better as a whole.
Det jeg likte best under mitt opphold på Hotel Pennsylvania i New York var beliggenheten hotellet hadde Renholdet på hotellrommene var svært dårlig.
Veldig greit. Gammelt slitt hotell, med hyggelig personell. Helt greit til overnatting
Det eneste grunnen til og velge dette hotellet er bra belligenhet i forhold til pris til NY og være i alle fall. Veldig slitent og dårlig vedlikeholdt hotell med untak av heisene og lobbyen. Rengjøringen var heller ikke god.
Gode senger Uhøflig mottagelse - fant ikke reservasjonen vår- ikke hennes problem. Fant den etter 20 minutters leting. Etter det var det greit nok.Hotellet noe slitt og en del støy fra gatemiljøet utenfor.
Kjempebra beliggenhet. Dårlig renhold.Mye råte i trevirke på rommet. Støyende aircondition, defekt vask på rommet, defekt kleskap på rommet.
The staff was very helpful and very friendly!
The rooms were clean and very comfortable. The front desk staff was very friendly and helpful.
Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
Check in and out the staff were pleasant. Comfortable beds. Too focused on being trendy. Was advertised as a 4-5 star. More like a 3-4 star No coffee makers in room.
My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay. Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.
Everything was perfect
Loved - the location although a bit shady at night due to the gay strip club two doors down, all the free food and drinks although it wasn't the best tasting at least they offered and thats more than you can say for any other hotel in the surrounding areas, the kitchenette came in handy Hated - the elevator situation too many people not enough elevators, the fact that they used a pasenger elevator as a service elevator to hual trash from the guests room...it was filled completely to the top with trash bags and we had to stand there and watch and wait as they got it all out and sprayed and wiped down the elevator so we could finally get back to our room, I did not like seeing so much of the inner workings of the hotel in plain view
It feels as if you have your own apartment. Element has thought of everything. The full sized fridge,nth silverware and the dishwasher. The most notable feature at Element is the staff. They are truly focused on getting everything that you desire to you and somehow seem to always go above and beyond. Great for locals and for tourists. Room service was missed.
Free continental breakfast in NYC !!!! nuff said
Clean and comfortable bedroom, nice bathroom, location is very good, near Port Authority, Subway, Times Square. The elevators are just 3 for more than 30 floors, what makes it difficult to get in in the morning, when everybody is trying to leave. I took more than 10 minutes to get one since it always skipped our floor. The reception desk staff was fine, but just that, they were not friendly enough to make you feel they really cared for your stay. I asked about the value for a late checkout since there was a transaction in my credit card, and they just said that they did not know about any transaction according to the value I showed to them. After the checkout, that was the value of my late checkout.
The location is convenient to many points of interest 3 elevators for a 40 story building equals 5 to 10 minute waits for the elevator. The included breakfast is worthless as the space is so crowded and trashed by 8:30 that it is unusable. The kitchenette in the room has no value for a weekend stay and the space it takes up means there's no room for your suitcase.
Enjoyed the decor and atomosphere - great location and a great stay! Free happy hour and solid breakfast to get you going. Someone tried to come into our room at 8AM but we had the deadbolt on - never found out who it was or why they would come in with a 12AM check out.
Clean, friendly staff, safe location, near Penn Station and Bus/Subway station. High speed elevators were quick and fully functional yet compact room, quality continental breakfast included. All rooms sleep 2 persons. Booked through booking.com and charge for room was not to occur until stay, instead the room was charged immediately, one month before stay. While Elements is a non-smoking hotel, you may encounter some large dogs. Rooms suitable for 2 persons only, would be crowded with a large dog as well.
Breakfast, laundry facilities, nice rooms and bathrooms, kitchenettes, view, location Too few elevators for the number of guests. Spent 20+ minutes waiting for the elevator.
The Chatwal fires on all cylinders. Every need is attended to. Expensive, but worthwhile. The bathroom was amazing, but using the shower at full pressure actually caused a bit of a flood. The climate and lighting control is handled by a single touch-screen unit, but its operation is a little complicated. Light-switches shouldn't be confusing.
The decor and availability of room service as well as the location The hotel is very small and cramped. The floor we stayed on had a horrible fried food odor that was overwhelming every day of our stay. I did not feel that the overall quality was representative of a 5-star hotel.
Took the wife to NYC for a romantic getaway, and wanted to stay in the Times Square area to be close to theaters. This property was perfect for us! Clean, modern rooms with everything we needed, and all within a short walk to the heart of Times Square. we would stay here again in a heartbeat. On the check in website, I made request for highest floor possible with a great view away from the elevator. We ended up on the 29th floor, corner room at the end of the hall which was everything I asked for. At check in I also requested late check out and was allowed 2.5hours which was perfect for our departure to the airport. this Hilton and its staff were top notch. Thanks! Room was cool, had to crank the thermostat to 80 to get warm . This could have been due to havering a corner room with lots of windows. Housekeeping, unfortunately, turned the heat back to 67 each day so the room was cool'ish when we got back each evening. Not a huge concern.
They don't give you any options or choices for early check in.
Flexible with checkout, very helpful staff. For the price, breakfast and internet should be included.
Good value for being in the middle of Manhattan.
Location was awesome, and we were upgraded to a deluxe room with sweet views. Definitely worth it. Parking was confusion as address given online did not match where to valet park, which was awful because traffic around Time Square is insane sometimes.
the room makes me feel comfortable the staff is very nice i love staying at Hilton definitely coming back !
the staff was incredibly friendly and helpful. Our room was very very clean and comfortable . the view was great as well. there wasn't one thing id complain about.
Rooms were large compared to many other hotels in New York.
Hotel was excellent - perfect location if you want to be in the middle of the action in NYC. Staff was courteous and extremely helpful. Room size was great, room was clean and comfortable. Excellent value!
Clean, comfortable rooms. Easy access to elevators to rooms. Staff was very courteous & accommodating. No problems.
Hotellet har en utmerket beliggenhet. Veldig sentralt. Oppfyller ønsker om det nødvendige. Godt renhold og mange muligheter til å få seg frokost i nærheten. Opplevdes mørkt innredet og upersonlig.
Sentralt i New York, nært Broadway and shopping. Easy access to communication.
Perfekt beliggende rett ved Time Square.
Det var beliggenheten som var fantastisk . Nært til buss , t-bane , kafer ,resturanter , shopping osv . De som jobbet der var veldig hyggelig og service innstilt.
Clean. Modern. Comfortable. Lack of parking
Great location and our view was fantastic. No refrigerators
We have stayed at the Westin at Grand Central Station before and all of the Westins are very similar. The room was clean and we had a great view facing west over the Hudson River. We stayed out until 11pm and when we came back in the building security was checking everyone to make sure they were a guest. Some might see this as an inconvenience but I see it as very good security considering where we were. We are very happy with the staff and our stay. The air conditioning filter was clogged.
Everyone was so nice from the bellmen staff and the front desk staff .They helped me and answered any questions I had.
The Westin Times Square was great overall*. The room was clean and comfortable. The hotel staff was also very friendly and professional. Great location by Times Square. but the facilities outside our room were not. The lobby areas didn't feel safe as there were many people hanging out there that did not seem to be guest and the lobby restroom was a mess.
Loved the shower, bed and location. Our room was not cleaned after our first night. The towels were not of equal quality and some had a very odd smell. No water in our room.
Liked our room location (corner, 31st floor) Overcharged for drinks at bar, bottle of water (supposedly free) was not replaced.
Great location, great size of room, has a fridge in the room. I
Staff was courteous and friendly. Room and bath were clean. Goodies were on the nightstand every evening when the bed was turned down. We walked and took the subway to where we wanted to go. All directions were precise. Subway was 2 blocks We would stay here again.
Decor was great, rooms were clean and mini bar was stocked with great snacks at reasonable prices ($2 per soda). Rooms were small but this isn't unheard of for Manhattan.
I'm not one to write travel reviews but I had such an incredible experience here I felt the need to share! Came here for a staycation (roommates, amirite?) slash birthday celebration and our choice could't have been more perfect. In a word, this spot is snazzy. The decor, fixtures and furnishings are reminiscent of the Prohibition/speakeasy era with a modern, chic twist. Just by standing in the lobby you instantly feel a little more immersed in something cool and vibrant. There is a palpable sense of imminent adventure and intrigue here, definitely a boon to kick off your New York City escapade. Inspiration is abundant here! The rooms are immaculately clean, chic and quiet. Bed is ridiculously comfortable and also features hidden storage drawers, so be sure to check under the huge fluffy down comforters they're topped with! There truly aren't enough adjectives to describe just how accommodating and incredible the staff here is. So friendly! Everyone here is a paragon of guest services for competing establishments to emulate. If you're looking for a stylish, urbane backdrop with ubercool yet welcoming vibe to your Gotham City foray, book with confidence at Archer, it is truly a stay to remember! Check out is at 11, not 12. Only downside to this hotel, otherwise it is magnificent.
Clean, elegant rooms, comfortable bed, great shower. Hallway noise came through the door easily.
The staff at the front desk was very friendly.
The staff was very friendly and professional. The even remembered us the next day. Evan was wonderful, positive and up beat. Everyone was very helpful, even moved us when our AC was malfunctioning. Rooms were kind of small but then we were in the a limited amount of space as far as the city was concerned.
Beautiful property, well thought out rooms, great amenities and attention to detail. They need to iron out a lot of issues - the hotel is super new so they likely will. Room service is expensive, not very good & delivered in cheap take out containers. Very slow internet - borderline unusable if you're a business traveler. Staff nice and polite but very impersonal,
Veldig bra beliggenhet like ved 5th avenu og Macy. Ellers er standarden ganske dårlig. Trenger å pusses opp.
Flott beliggenhet. Mye hotell for pengene.
Sentralt,bra beliggenhet i forhold til attraksjoner og shopping.Hyggelig,hjelpsomt personale.... :-) Tam og kjedelig frokost, heldigvis hadde de kokte egg :-)
den sentrale beliggenheten og rimelig pris.
Bra :) hadde forventet dårlige greier da det er så god pris... og i new york kan man ikke forvente god standard ... Men her var det rent og pent, bodde i 12 etasje kort vei til alt, sentralt.... nær shopping enkelt med banen når man lærer seg denne...så super plassering. Frokost typisk amerikansk ikke etter min smak... men flere gode frokost steder noen 100 meter unna :) reiser gjerne tilbake til dette hotellet.
Svært dårlig heiskapasitet. Hotellet har 20etg, og kun 2 heiser. Ventetid på heiser inn til 10min....... Godt råd: Sørg for å få rom i en av de nederste etg. og bruk trappene.
Perfekt beliggenhet, hyggelig personale og god standard paa hotellet. Rommene var smaa og frokosten var ikke mye aa skryte av
God sevice. Trygg atmosfære. Rent og pent. Passe strørrelse på hotellet. Fungerte utmerket som utgangspunkt for shopping, sightseeing. Frokostfacilitetene.
bra hotell, med sentral beliggenhet, koster en del men man får det man betaler for frokosten kunne vært mer variert
Gode rom, sentral beliggenhet og et svært forekommende og serviceinnstilt personale. Nei
Very central hotel, convenient for a city trip Didn't think that the hotel had enough amenities - Bars and restaurants
Great location. Rooms are decent size and clean.staff was friendly Hallway is very dark at all times
The hotel is in a great location and our room was much bigger than other hotel rooms I've stayed at in New York. The bed turn-down was too early - before we were back from being out in the day and even when we requested a second turn-down it didn't always happen.
Location, location, location. The size of the room was a major plus point. We were pleasantly surprised with the huge terrace space given to me (room #1401) and though it only had a partial view of the park, it was quiet for a midtown manhattan hotel. The entertainment planner Katherine was very patient and friendly and she managed to book reservations at Jean George and Gramercy Tavern for dinner and lunch respectively. I stronly recommend the higher floors as there are fewer rooms the higher you go, hence quieter. I think there were only 6 or 7 rooms on my floor. The doorman / bellboy was helpful with luggage and getting cabs. On check out day, there were few cabs available and doorman flagged a passing private limo for us at reasonable rate of US$85 to Newark. Will definitely return to this gorgeous Quintessentially manhattan hotel. not applicable
Relaxed style Staff very helpful
The bedroom was very spacious, well fitted out and quiet. The bed was exceptionally comfortable - the best hotel bed we have slept in. The location at Bryant Park, a short walk from Times Square was unbeatable - nice quiet area but so close to all the noise and action. The hotel dining room (Koi Restaurant) was out of our budget, as were the room service and mini-bar pricing. A good job there were so many alternatives nearby. I can't remember ever having to go out to breakfast before!
I love this hotel. The tech needs a minor facelift. I love the USB ports in the plug ins and alarm, but the Apple connection stuff is a decade old and Apple always changes their stuff just enough that you have to keep upgrading random toys like iPads, which sucks because even an old iPad can do some basic stuff like watch Netflix and control your AirPlay Spotify and those things, which is way more valuable than if you buy an app for a buck and you play it for a week and then check a month later and its third on your list for storage used. So certain things I've had to upgrade and now I'm a plugin short, which is a super first world problem sounding issue. Just sayin', the whole thing seems fishy to me. This hotel is nice. I'd absolutely stay there again, and there's a Blue Bottel coffee like 3 doors down, which is nice because New Yorkers are an amazing group of people that I love, but they don't drink good coffee. There are Starbucks everywhere and they always taste burned (burnt?) to me. Blue Bottle is a bit pretentious, but when you're a great coffee in a great city, you're winning. Also, Bryant Park is across the street from the hotel, and they do a bunch of cool little concerts and stuff in that park, and they keep it clean and there is a solid brunch place in there and a Grill. Oh, yeah, and the elevators at the hotel are some weird cross between a coffin and a bad 70's porno shoot. It's really dark and there may be velvet on the walls, but it's too dark to tell. If you're in there with another person, it's a little tight. A person or two with luggage? Really tight. That's a hard one to fix, though. You'd be out of commission the entire time because it's the only way up. Maybe just brighten it a little bit. The bar downstairs used to be solid and I bet still is, but I didn't go down there this trip. It is Friday night and I just wrote that. That is not a good life sign.
the location of course, the room with the view of the park,the complimentary wine in the cellar the first room was extremly small-we had to upgrade,also while the room was clean what quite often gets overlooked are the dirty finger/hand smudges on light switches,on door frames , door handles etc.I had to use a soapy washcloth to wipe this all down plus the surface of the leather seating
The room was very large for NYC and comfortable, with a great view. We were upgraded to a suite, at no extra charge because we had an extra person.
Very central, close to everything in NYC, they upgraded us to a junior suite for free. Even if our room was a junior suite, we were on the 5th floor, with an bad view on the AC ventilation (very noisy at night).
the location is great because I love Bryant Park. Old hotel, but redone kind of modernish. They should have left it old. We had a tiny room that looked out on ugly air conditioners from the other building. I had always dreamed of staying there but was very disappointed .
the style of the room they charge more for a 2 bed room because according to them we booked for one bed room. They added 100$ more per night.