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Perfekt beliggende rett ved Time Square.
Hotellet har en utmerket beliggenhet. Veldig sentralt. Oppfyller ønsker om det nødvendige. Godt renhold og mange muligheter til å få seg frokost i nærheten. Opplevdes mørkt innredet og upersonlig.
Sentralt i New York, nært Broadway and shopping. Easy access to communication.
Det var beliggenheten som var fantastisk . Nært til buss , t-bane , kafer ,resturanter , shopping osv . De som jobbet der var veldig hyggelig og service innstilt.
Sentralt hotell, god standard. Mye for pengene.
Sentralt, 100 meter til Penn street station. Gode senger og grei standard på rommet.
bra beliggenhet lytt og kansje litt dyrt
Good value for being in the middle of Manhattan.
Rooms were large compared to many other hotels in New York.
Location was awesome, and we were upgraded to a deluxe room with sweet views. Definitely worth it. Parking was confusion as address given online did not match where to valet park, which was awful because traffic around Time Square is insane sometimes.
Hotel was excellent - perfect location if you want to be in the middle of the action in NYC. Staff was courteous and extremely helpful. Room size was great, room was clean and comfortable. Excellent value!
Clean, comfortable rooms. Easy access to elevators to rooms. Staff was very courteous & accommodating. No problems.
the staff was incredibly friendly and helpful. Our room was very very clean and comfortable . the view was great as well. there wasn't one thing id complain about.
the room makes me feel comfortable the staff is very nice i love staying at Hilton definitely coming back !
Flexible with checkout, very helpful staff. For the price, breakfast and internet should be included.
Took the wife to NYC for a romantic getaway, and wanted to stay in the Times Square area to be close to theaters. This property was perfect for us! Clean, modern rooms with everything we needed, and all within a short walk to the heart of Times Square. we would stay here again in a heartbeat. On the check in website, I made request for highest floor possible with a great view away from the elevator. We ended up on the 29th floor, corner room at the end of the hall which was everything I asked for. At check in I also requested late check out and was allowed 2.5hours which was perfect for our departure to the airport. this Hilton and its staff were top notch. Thanks! Room was cool, had to crank the thermostat to 80 to get warm . This could have been due to havering a corner room with lots of windows. Housekeeping, unfortunately, turned the heat back to 67 each day so the room was cool'ish when we got back each evening. Not a huge concern.
Det eneste grunnen til og velge dette hotellet er bra belligenhet i forhold til pris til NY og være i alle fall. Veldig slitent og dårlig vedlikeholdt hotell med untak av heisene og lobbyen. Rengjøringen var heller ikke god.
Veldig greit. Gammelt slitt hotell, med hyggelig personell. Helt greit til overnatting
Gode senger Uhøflig mottagelse - fant ikke reservasjonen vår- ikke hennes problem. Fant den etter 20 minutters leting. Etter det var det greit nok.Hotellet noe slitt og en del støy fra gatemiljøet utenfor.
Det jeg likte best under mitt opphold på Hotel Pennsylvania i New York var beliggenheten hotellet hadde Renholdet på hotellrommene var svært dårlig.
Kjempebra beliggenhet. Dårlig renhold.Mye råte i trevirke på rommet. Støyende aircondition, defekt vask på rommet, defekt kleskap på rommet.
Sentralt,bra beliggenhet i forhold til attraksjoner og shopping.Hyggelig,hjelpsomt personale.... :-) Tam og kjedelig frokost, heldigvis hadde de kokte egg :-)
Bra :) hadde forventet dårlige greier da det er så god pris... og i new york kan man ikke forvente god standard ... Men her var det rent og pent, bodde i 12 etasje kort vei til alt, sentralt.... nær shopping enkelt med banen når man lærer seg denne...så super plassering. Frokost typisk amerikansk ikke etter min smak... men flere gode frokost steder noen 100 meter unna :) reiser gjerne tilbake til dette hotellet.
Veldig bra beliggenhet like ved 5th avenu og Macy. Ellers er standarden ganske dårlig. Trenger å pusses opp.
Flott beliggenhet. Mye hotell for pengene.
den sentrale beliggenheten og rimelig pris.
I stay at hte above hotel for 7 days. I was traveling with my mother and I have to give the hotel top marks for location and also comfort. the only downfall I would like to point out was the fact there was no bed linen or towel changes during our stay. We did request same on two occassions and where given plenty, but it would have been nice if they where changed maybe every two days or so.
Friendly staff Steven, Kitchen available for light cooking Nothing much
clean, comfort, reasonable price in Manhattan! room service is once a week.
Good room, good facility, free coffee and internet Abit far from the time square when I stay there the ac was abit licking in my room
Location Heater/AC ran all the time. Very noisy. Not effective. Need to change this somehow. Envrionmental control was poor due to tthis.
It was close to Time Square. A lot of restaurants, shopping and other amenities were withing 15min walking distance. Parking was $55 per 24hrs for the hotel. Across the street there was a parking garage for $33 for 24hrs. In the second hotel I stayed at parking was $20 and it was 5min away from this hotel.
Great location. Rooms are clean. Staff are courteous. Good return for the money. Quiet rooms. Free internet. Need to ask for a mop for the bathroom and not enough place to put stuff around the bathroom sink. The booking.com website specifically mentions that the room is not to be prepaid. Card details are for guarantee only, however as I arrived I realized that the hotel had already charged my card. Anyway, they apologized and returned the money so I could use another way of payment.
The opportunity to prepare small meals.
Locatiion is freat and the cooking facilities were useful.
Clean and comfortable with helpful and efficient staff. Good value for the money. Elevators are tiny and slow and are shared with housekeeping. Plan time for trips up and down to your room accordingly. If you haven't been to NYC, rooms will seem small, but by NYC standards they are not.
Friendliness and helpfulness of staff and excellent location in Manhatten. Complimentary breakfast. Wish they did not have bell sound on lift when it reaches every floor.You can hear it at all hours in room.
Rooms are small (to be expected in NYC) but comfortable, and clean. The staff was very accommodating and friendly. The hot breakfast was very good, and there was a good variety of things from which to choose. It is located in close proximity of Times Square action, but just far enough off the beat and path for it to be quiet and a break from the hustle and bustle.
I enjoyed the cleanliness of both the hotel room and the bathroom. The bed linens were quite comfortable and attractive. The location at 39th and 7th is most convenient for access to shopping, theater and restaurants. Upon our initial sighting of the hotel, I was a bit disconcerted with the exterior of the building and the lobby area. However, after settling into our room, I was pleasantly surprised.
Staff at the front desk and breakfast room were very kind and helpful. I thought the "going away" telephone call was very nice. The room was very small.
Good location. Room is clean. Small but honest bathroom.
nice location! plush bedding! secured and quiet! truly enjoyed my stay!
Great staff and very clean
The staff were always very helpful and the breakfast was very nice and saved us so much time and money rather than searching the city every morning. I was disgusted by how much I got charged for 3 phone calls totalling 39 minutes in all. It came to $245.50 which is completely outrageous, how can a hotel justify charging this amount such a shame.
The staff was incredibly friendly and motivated to make the stay at their hotel pleasant. The hotel and my room were both super clean. When I had a problem with my reservation, the woman at the front desk said she would send me a voucher for a free night. That was truly decent of her, but I honestly would have been happier with getting the room I booked. I specifically sought a king size bed and stopped in at the hotel a few days before my stay to make sure I was getting the room I booked. I also asked not to be near the elevator bc I needed quiet. I was coming in late from work and had to be back early. So when I opened the door to my room, which was right next to the elevator, and saw two queen beds, I was not happy. I really wanted to sprawl out in a big bed, even though I am short. Also, the shower was way too small. This is the second time in a month that a Hilton property (the other was a Doubletree) has downgraded my reservation. I'm a Hilton Honors member -- now I'm wondering if that's code for "abuse this guest."
The breakfast service provided was excellent. Great choice and variety of fresh food, replenished right up to closing time so no one was left hungry!! The Hotel is less than 5 minute walk from Times Square, but in a quiet area. Subway station and Port Authority Bus Terminal is 2 blocks away, excellent location for shopping!! Hotel recommended an Italian restaurant on W38th St, Cabone I think it was called.....delicious!! Bit of a dodgy experience with the cleaner moving our shopping bags around. Concierge did however rectify the problem within 10 minutes. Hotel provides black car transfer to the airport. We were told it was same as yellow cab flat fare to the airprt plus toll. Driver tried to charge us more at the airport and expected tip so be sure to clarify the price before you leave the hotel!
rooms are small hotel not so close
Meget br beliggenhet. Nærhet til atraks Dårlig plass i frokostsalen. Vansklig åfinne plass for oss som har frokost på hotellet.
Gratis internett på rom og i resepsjonen,beliggenhet til livet i NYC og frokost var bra. Dere i booking.com burde gjør folk oppmerksom på alt tillegg som kommer på toppen av rom prisen.Dere skriver at en må betale 3,5 dollar / natt i skatt. Eg måtte ut med nesten 300 dollar i diverse skatter !!!!!!!!! hadde vært fint med bar på hotell .
Utrolig hyggelig betjening og veldig bra beliggenhet. Frokosten var også ok. Litt rangt om frokostplassen, eller bra.
Hotellet hadde en utmerket beliggenhet, veldig sentralt. Personalet var blide og hyggelig. Bra service. Hotellet var fullt når vi var der og det var derfor altfor mye folk og kø når vi skulle spise frokost. Det var vanskelig og få bord. Syns det kunne vært flere plasser i frokostrommet.
Very comfortable room - huge king size bed, excellent location near Times square and Port Authority bus station, Very friendly staff who gave us some great advice on nearby bars and restaurants breakfast was fine - but nothing fresh there
Close to city center. Terrible and poor breakfast. The wait time for the elevator was to big - 10-15 minutes in the morning. The air conditioner was very bad.
The beds were comfortable ands the location was almost perfect. We had some trouble regulating the temperature. The maid understood no English so that when we asked her to come back later she simply went away:-)
The staff was pleasant and accomadating. only has two elevators
Good free Wifi Bed Location Staff Small room Crowded small breakfast area Limited seats in lobby
Remarkably quiet for NYC (and the location!). Very comfortable bed and linens. Small -- but perfectly acceptable (again, esp for NYC!) Bathroom was great. Very pleasant and helpful staff. I would definitely stay here again!
The room was clean The elevators take entirely too long. Only one elevator was working and it took literally over 30 minutes of waiting just for the elevator to take me downstairs. We were on the 29th floor, not exactly walkable by stairs (especially with luggage).
The room used for breakfast was too small to accommodate all the guests in the hotel.
Very clean, comfortable & met all my needs. Lovely & knowledgable reception staff
Bed was very comfortable.Rm was adequate size and very clean. It was very quiet. We felt like we had the only room on the floor The only complaint I have is that we woke up first morning and the room temp was only 60 degrees. The thermostat was set at 72. We tried to reset it with no success. The desk sent the maintainence person right up to fix it. It was fine till that night then it went the opposite way. It stayed at 82 no matter how low we adjusted the thermostat. We ended up covering the heat unit with our coat and books and propping door open to hallway.
The staff and views were amazing.
The location was great, the free wi-fi is something all hotels should give complimentary. In total - great value for money The breakfast was funny, the kind of breakfast you would expect to find in Mcdonalds, not in a hotel.
Hotel was good. A little dated but clean and comfortable. Good value for NYC. Close to times square. Great view of the empire state building. Staff was excellent. Very friendly. They even got my a room on a higher floor for the views. Excellent customer service.
Central location, clean, modern bathrooms, comfortable beds. Noisy but it's downtown Manhattan so it's to be expected.
comfortable bed, clean, good location, friendly and professional employees
The room was small, but larger than many other hotel rooms in Manhatten. It is quite adequate for two people. The closet was large, with a small coffee maker. The bed was very comfy and included pillow top mattress, down comforter, and down pillows. Desk, Internet connection, and flat screen t.v. Everything was new and very clean. There is also a computer provided for guest use in the lobby. The location is directly across from the Port Authority bus terminal. The street includes two adult DVD stores and is located in a side street that may scare some people. On the plus side, we were ten minutes from Time Square and there were people everywhere so we did not feel unsafe walking to or from the hotel.
After the maid cleaned my room, she left the room open and did not close the door.
staff and location both excellent loved everything
Beds very comfortable, nice new hotel in reasonable location, walking distance to times square.. and shopping. No Fridge in room ,noisy airconditioning, did not receive requested early morning wake up call. On check in had booked and paid for king bed, got 2 doubles as king not available, thereby reducing space in already small room.
Fantastic hotel, great location. Staff were great many thanks ti them. Ideal location next to Port Authority Bus Terminal and Subway Station. Street not seedy in our opinion, felt safe always. No complaints great stay. Many thanks.
Nice room and view. Great Location
The hotel was small with a standard foyer but the room was surprisingly roomy with a good bed and layout.
The staff, were brilliant. So nice and helpful. Room was great, and very clean everyday. Only problem (which wasnt overly bad) is, it is right next door to the New York Parole Office, and not as close to Time Square Centre as I thought.
While the decor, aesthetics, and general reception are great, the customer service and professionalism from the front desk is completely sub-par and below standard for any hotel within this price per night range. I was completely taken by surprise and frankly, shocked when I realized minor construction on a door lock was going on in the room next to mine. Apparently, management thought it a good business idea to begin the deconstruction and removal of the lock with the requisite banging, clanging, kicks and other associated noises at 9:30 pm!! When I called the front desk to complain, the female rep advised that she didn't know when it was going to finish but that it would continue--completely uncaring that after taking two separate airplane rides to get to NY, encompassing a total of 15 hours, one flight from a recovering war zone no less, all I want to do is sleep and rest in order to be somewhat recovered from passing two continents and three time zones and to be prepared for a me...
I have stayed in quite a few NYC hotels. The room was magnificent! The breakfast and gathering area was beautiful and the staff was so friendly and accomodating!
We stayed here, of all times, through New Year's Eve, and it was a very wise choice! \n\nThe room had a full kitchenette with microwave, full size refrigerator, toaster, dishes, etc. It was really convenient to be able to go to the corner store and buy midnight snacks or breakfast for the next day.\n\nThe front desk staff was very matter of fact. They weren't overly friendly (it is NYC, lots of people, not everyone will be gushy!). There wasn't a bellman that we saw -- which we liked because we can wheel our own suitcases, not a big deal. There typically was a security guard near the door and you have to use your room key to get to the upper floors. \n\nI would definitely stay here again and recommend it to friends!
The hotel was very clean and had all the conveniences. Bed and bedding was great. Close to Times Square and our room had a spectacular view of the Empire State Bldg. Caution: If you have a vehicle, parking cost almost 25% of of nightly stay.
My wife and I spent 5 days there to celebrate our anniversary?our first visit to ?the big apple?. The rooms were a little small, but were very clean and well furnished. The staff was friendly and helpful. We really enjoyed the hot complimentary breakfast, but be warned, they get very busy from about 9:00 to 10:00 AM. Be there before 8:30 and you are fine. The location was excellent for us, within walking distance of Bryant Park, the Rockefeller Center, many Broadway Theaters, ABC and NBC studios?even Central Park if you don?t mind a couple mile walk. We totally enjoyed our stay?will stay there again if we return.
This was a great value for Manhattan. It was within walking distance of Times Square, Central Park, and many other popular New York hot spots. The staff was very friendly & helpful. When we arrived, there was only 1 operation elevator & the staff went out of their way to make sure people didn't have to wait too long for the elevator. The complimentary buffet breakfast was excellent - great if you have a family! The rooms were quite large (with a full kitchen) and the beds were extra comfortable. My husband and I would definitely stay here again.
The check in process was pretty average, but with unfriendly front desk attendants. The hallway was dirty on the floor that I was staying on...both trash on floor and carpet was dirty. Great location and good price, but below my expectations and below what I have experienced at other Marriott properties.
We stayed in a large clean studio room for just two nights. It was a good experience but the room wasn't as large as I thought it would be. For example, when the sofa bed is pulled out there isn't any room to walk between it and the full/queen bed in the room. The pull out couch bed was as uncomfortable as we expected it would be, but after our long NY city days, we didn't care. Breakfast was plentiful in options, but so packed with people one of us had to stand to eat. Get there early I guess! Elevators were just as bad; the general advice was to go up to get down. Clean room. Prompt service. We'd stay again.
Clean, spacious and very nice room, close to Times Square. Complimentary breakfast and afternoon light dinner was a plus. Would recommend, and visit again.
Our stay at Residence Inn was actually better than expected. The staff was very friendly and helpful. Even the maintenance staff always said hello and had a smile. The breakfast was good and they even provided a light supper which our family took advantage of. We would definanty return. P.S. Our City View rooms on the 27 floor had an outstanding view.
Excellent TImes Square location for weekend stay .
We stayed here in August to celebrate our daughters 13th birthday. We are a family of four, my husband, 13 year old daughter, 9 year old son and myself. The hotel staff was so welcoming and helpful in every way. We arrived a few hours ahead of check in time, but they allowed us to check in early. I had requested a couple of treats to be in our room when we checked in. They didnt have them available at check in, but the treats were in our room when we returned from the broadway show, along with a balloon bouquet and a birthday card for our daughter! Anything we needed or asked for during our 4 day stay was taken care of with a smile! The rooms are very spacious and clean. The kitchen is quite attractive and very useful for keeping snacks and drinks. The hot complimentary breakfast was good, we often took our plates of food back to our rooms and reheated our breakfasts as we each got showered and realy for our day. The hotel is in a great location. An easy walk in one direction...
Jeg likte at det lå så utrolig nærme Times Square og Broadway samt også til 5.avenue. Greie små rom med nydelig sengetøy. Badet bra. Vannkoker på rommet.
Beliggenheten var helt perfekt for vårt mål med turen, og personalet var meget serviceminded. Nei
The Westin Times Square was great overall*. The room was clean and comfortable. The hotel staff was also very friendly and professional. Great location by Times Square. but the facilities outside our room were not. The lobby areas didn't feel safe as there were many people hanging out there that did not seem to be guest and the lobby restroom was a mess.
Clean. Modern. Comfortable. Lack of parking
Great location and our view was fantastic. No refrigerators
Everyone was so nice from the bellmen staff and the front desk staff .They helped me and answered any questions I had.
Liked our room location (corner, 31st floor) Overcharged for drinks at bar, bottle of water (supposedly free) was not replaced.
Great location, great size of room, has a fridge in the room. I
We have stayed at the Westin at Grand Central Station before and all of the Westins are very similar. The room was clean and we had a great view facing west over the Hudson River. We stayed out until 11pm and when we came back in the building security was checking everyone to make sure they were a guest. Some might see this as an inconvenience but I see it as very good security considering where we were. We are very happy with the staff and our stay. The air conditioning filter was clogged.
Loved the shower, bed and location. Our room was not cleaned after our first night. The towels were not of equal quality and some had a very odd smell. No water in our room.