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The design of the hotel and the location The service was extremely poor. The concierge was not very helpful. The rooms would not be cleaned unless requested and after several complaints. The coffee was brought cold. Walked into our room bathroom at 5pm to find the housekeeping bucket and mops in the middle of the bathroom. The bellman placed our shopping bags in a wrong room without so much as an apology.
Loved the location - busy, bustling part of the city but our rooms were very quiet and comfortable. The staff were super friendly and helpful. I would definitely stay here again.
Front desk staff extremely friendly and accommodating. Location is great and good value for the money
Great location, attentive staff
great location and place for those who like to get out and explore the city. not for those who want to lounge around the hotel and hang out at a hotel bar.
The King size bed, balcony and highly efficient room was clean, comfortable and most of all affordable. The staff is equally representative of the best in the business. The location is so fantastically being on the boarder of everything convenient in walking distance. To top off the trip the hotel offers tip cards that include discounts on many of the areas establishments. Our discounted Uber ride to the airport was a pleasant end to our fantastic visit to New York City. NobleDEN made the weekend get away; memorable. Sincerely. There was nothing that I found to be a dislike about this hotel
Very friendly and very helpful, especially accomodating our 1 year old.
Archicturally lovely Staff was non-existent and rude when available. Details were neglected. Overcharged for items not received and didn't even bother discussing it with the obviously dis-interested staff. Real shame such a beautiful space has no soul.
Very modern and trendy hotel with perfect location for Soho etc. very well thought details. For the price, some kind of breakfast should be included. Even if only coffee and croissants..
Stilig designhotell med super service - må fremheve conciergen som var veldig hjelpsom med reservasjoner og bookinger, samt roomservice som ryddet og brettet alle klær !!). Nei
Urbant og stilig hotell, flott standard på rom og utstyr, fantastisk baderom. Ekstremt dårlig lydisolering mellom rommene og mot gangen. Svært forstyrrende!
Location was great with a lot of varied night-life options. Terrace bar and pool is something to check out for sure. A/C worked well but was very loud especially with something loose inside that made a clunking noise constantly while the A/C ran. I called down after the first night to see if could be addressed. Engineering was sent while we were out but the problem wasn't fixed. We got in too late to deal with the second so had to try prob a chair against it to dampen the noise :(
Great look, great location. Clean, modern rooms. Perfect for me Last night of my stay, my floor (9th) turned very noisy. Not just in rooms but up and down the hall. Younger crowd yelling to each other, etc. Felt like I was trying to sleep in the middle of a frat party! This was between 1-2am and went on for quite some time. It would have hoped someone would ask them quiet down on room levels.
Rene rom. Veldig små. Greit sted å overnatte, men ikke mer. Mye støy fra gater rundt hotell.
Betjeningen var vennlig og effektiv. Beliggenheten i forhold til våre behov var utmerket. Enkel standard, men mye for pengene.
God beliggenhet. Ok rom til en grei pris Mangler heis
Beliggenheten er veldig bra, personalet er imøtekommende og hyggelige, renholdet er veldig bra. Det er ingen måltider ved hotellet, men de servere kaffe/te om morgenen. Rommene er svært små, endel støy fra airconditionanlegget
Sentral beliggenhet og hyggelig personale. Rommet kunne gjerne vært litt større. Hadde også vært greitt med et kjøleskap. TV var uklart.
Hotellet virket ganske nytt og holdt veldig god standard generelt på hele hotellet. Det lå sentralt i Chinatown og kun et kvartal fra subway stasjon. Vi bodde i Midttown sist vi var i NYC, men trivdes mye bedre i Chinatown. Ikke så mye turister og mer bra resturanter og butikker.Veldig bra rengjøring samt serviceinnstilt og hyggelig personale. Spesielt Hugh og Sayed i resepsjonen var veldig hyggelige og behjelpelige med råd og anbefalinger. Noe begrenset utvalg til frokost og ikke plass til alle i frokostsal, men dette var bagateller. Veldig bra "Value for money" ! Noe lite plass i frokostsal, men ikke et stort problem.
Veldig nært alt vi ønsket å se. Kjempespennende strøk veldig nær Chinatown og Litle Italy. Var helt perfekt for meg og min datter. Var litt trangt til frokost litt liten sitteplass men det var greit nok. Savnet noe kjøttpålegg.
Sentral beliggenhet ved Nedre del av Manhatten med 1min til nærmeste Subway. Rommene var stilfulle. Rolige rom ut mot baksiden. Gratis internet. Sikkerheten var bra pga heisen og vakten nede. Bra standard. Litt trangt ved frokostbespisning. Litt lite utvalg i pålegg ved frokosten.
Veldig bra service, ok bra rom med stort bad frokost var ikke helt bra
Friendly staff No lamps, bedside tables or shelves, or closet space
Great location. Modern & sleek design. Easy access to subways & taxis. Unprofessional staff. They were hanging out with hotel guests while on duty. Very small rooms. The bed barely fit lengthwise in the room. Couldn't even lay my bag down. Noise from street & hotel hallway, not great sound proofing in rooms.
Good price Tiniest thing I've ever seen. Can't turn lights off. Loud. Adjacent to loud train.
This cozy hotel was awesome--location, kind & helpful staff, etc. Was lucky to get a room with large outside terrace..perfect for a night of summer rain. Romantic!
It was convenient to what we were doing in New York on the lower East Sise. The lobby area was cold and not conducive to relaxing.
Fantastic location in the Lower Eastside as it was situated within easy walkung distance of good bars and resturants. The room was comfortable and a good size.
Liked the atmosphere of the hotel.. artistic yet cosy? not in particular... location is a bit off from Midtown, but then again that was the reason for choosing this hotel in the first place, as we needed to get on a bus in Chinatown early next morning. Which was convenient as it was a walking distance away.
staff gave excellent recommendations for activities/meals
Boutique atmosphere, interesting art ... convenient in the area, low key. I would return. Breakfast was light on items but I'm not a big breakfast person .
This hotel is everything that the description says - lovely, characterful building, comfortable bed, great shower (and a bathtub) and I was so grateful for the aircon! Many hotels turn it off when you go out and you return to a nasty hot room - not the case here! I had one of the smaller rooms, but it was still huge, and beautifully furnished. Good to have real coffee in the room too. I also loved the neighbourhood, close to Little Italy, Chinatown and the Lower East Side, there are lots of interesting things to see and do (and eat!) and it felt very safe. It was a pleasure to stay here. China for breakfast would be nice. Paper cups and plastic plates somehow didn't fit - not very environmentally friendly either. I didn't spot the juice and fresh milk for three days - maybe the breakfast area could be arranged better, or maybe I'm just not very observant!
Staff, situation in NY Poor breakfast, no working internet
We liked Blue Moon's location in a fascinating neighborhood, our spacious and comfortable room, and the historic and lovingly renovated building. Helpful staff gave us a warm welcome. This is a high-end boutique hotel at reasonable rate - a true find!
the staff were very friendly and helpful. The location was good for my purposes.
friendly staff breakfast
I was very pleased with the TV!! and it has many programs in TV. There was not an opner in my room. But,I can borrow the opner in the front desk , so, it's no problem!
The hotel location is walking distance to Little Italy and China Town. The price you pay versus the quality you get is shocking, but this is NYC where prices are high. It felt extremely budget.
It is a simple hotel. The location is fine: just around the corner of Littel Italy and China Town. I asked for two separate beds, but they forgot that. So we had to change rooms and got the separate beds after two nights in a single bed(kingsize)
Clean, comfortable, friendly hotel in an excellent location No hot water the first day but OK after that.
Excellent choice if you are lloking for location, cordiality, low rate. Rooms are clean: towels are changed daily, bed sheets and pilows smells very clean. Location is fantastic if you like Soho and Chinatown. Subway (d and b lines) 3 minutes from hotel door. The sorroundings are safe as there are always people walking around. But it is very quiet, except for when the people come out from the nght club located on the side street.
Located in a fun and interesting neighborhood, clean room and friendly reception. Walls a little thin - didn't notice other rooms but could hear the outside pretty well.
Great neighbourhood, a window that can de opened, nice personnel, all very comfortable. New York is expensive, so I found this hotel expensive as well for what you get.
The location is very good. The hotel is situated near various neighborhoods of interest. There are many subway stations nearby as well. The room seemed to be well used. Although the television and linen appeared to be relatively new, the rest of the room was worn down. Wooden headboards were chipped. The desk chair and chest of drawers were both losing paint from apparent use.
Staff were friendly and helpful. Room was well equipped but could have been cleaner. Near subway. Not luxury but fine for a few nights. Chinatown offered a different feel for the city than I've had in other, more commercial areas. Not for everyone but I liked it fine. Housekeeping wad lacking, it was clean but found things left behind, no washcloths left either morning. Little stuff but annoying.
They had everything that I needed at a very good price for Manhattan Island. The location was convenient to NYU and jas plain getting around. I would recommend it. The bed was great, the bathroom was private, and the WiFi worked very well. All the essentials Don't be surprised if the towels are clean but have a stain, and the walls and furniture are well used. It's wort putting up with these things.
I liked the fell of the room. It was unlike the average hotel room. It felt more like a little apartment. the only the I didn't like was that we had trouble with our key card. Somehow, it was deactivated a couple of times. No biggie.
It was more space for the money than we could find anywhere else. The location was near many things in the downtown area, I was able to shorten our stay by two days without a problem, it was nice to have the kitchen, the bathroom was big, we got fresh towels every day, the air conditioner worked well, there was plenty of light, wifi in the room The TV reception was awful, the rollaway bed had to go in the kitchen and we couldn't use the bed frame, it was too unstable, we put the mattress on the floor, there were very few in utensils, etc in the kitchen, but it was just enough.
This hotel doesn't prented to be what it's not. When we got there, we got exactly what we expected. It's the cheapest I have paid in manhattan but cleaner and cheaper than other hotels I've been to in NYC. It's 2 blocks from soho. At first the area could seem weird but we never felt unsafe and soho is rignt there with all the boutiques and restaurants. Plus, there's a really nice supermarket close by and the room has a kitchinette. Very very practical for people on a budget. But don't expect luxury.
Staff were disinterested and unhelpful. The hotel was very shabby, run down and I will never stay there again and definately not recommend.Very poor value
Nothing really. It became just a place to sleep a few hours per night during ours stay in ny. The airconditioning system did not work.it was a self catering suite, no kitchen cleaning products were available, no dishcloths either and only 4 drinking tumblers.
The staff was just great day and night..they knew the area and were able to able to offer help.......the room was spacious and very nice..close to little italy, chinatown and the vilage..we walked everywhere and felt safe..just loved the staff!!!!!!!! Gabe and "harry' watched over us (group of mature-aged women) like they were our guardian angels No--it really went beyond expectations
The staff was pleasant. There was only a window ac unit and the pull out was incredibly small. The whole "suite" wasn't really a suite at all it was soooo small and they didn't even have a coffee maker.
Everything about this hotel was just great. Location, cleanliness, value, rooms, etc; but one of the best things was the staff. They were really nice and tried to help anyway possible. The hotel has a terrific location at walking distance of many interesting places in NY, We stayed a whole week there and felt the price was right for the services and facilities received. No complaints at all, everything was great! Highly recommended.
friendly staff location
The location to Soho, the staff, & the overall experience of staying in the nieghbourhood The air conditioning unit nearly drove me nuts, it was too noisy & barely worked