Location Stopped serving breakfast at 10.00 am
Good central location in cork with easy access to shops restaurants pubs etc but apart from location a little below average for the price. All and all mediocre at best. No Parking which was a complete nightmare, the hotel does have parking but it is first come first served so when we arrived on friday evening there was none available and no on street available eiter. This meant we ended up paying €20 for parking which I wish we had have put towards a nicer hotel room.
Central location Receptionist did not know where Queenstown was (I know it's now Cobh, but it is less than 10 miles away & there is a well publicised Heritage Centre there. More education on tourist info needed
Great location - near the centre, railway station and bus station. Staff were very friendly and helpful. Nice feel to the hotel. Nothing.
I was not happy to discover that they do not have a car park for guests to park their cars. There is a carpark nextdoor but if you wished to park your car there for the night, there would be a charge of thirty euro which I thought was outrageous.
The location was excellent in the centre of Cork with easy access to the City centre on foot. We would have appreciated air conditioning as opening the window resulted in traffic noise.
It was within walking distance of city centre The hotel car park was small and did not have room for all guests staying at the hotel
Location Freezing room...radiators on timer no control of the heat
It was central to all local amenties I thought the breakfast was bad value for money nd to expensive for what was served -
Immaculately clean old world hotel (Victorian building). Quiet rooms. Reasonably priced restaurant with gastro pub vibe. Elevators could do with some sprucing up and the jolt with which they stop on reaching your floor can easily raise an eyebrow. Food is only available at set times in the restaurant. I had a late start on Sunday morning and there was little available.
We had a very nice room assignment with view and balcony. We enjoyed the exercise room.
quite relaxed experience room was cold with only one small radiator
Hotel had lots of original features (was established in 1874) and has kept a lot of its charm. Near to city centre so easily accessible. It was possibly a tad pricey, however guess it was a 4* hotel.
Staff were excellent. Room service was very quick. Location was good and free parking was a bonus. The room was quite cold, although there was a plug in heater available.
The friendliness and general easy but efficient atitude of the whole place
view of city! comfort and privacy. unfortunately did not get chance to try out spa. room service menu choice and quality was great
Wonderful, spacious and well-appointed rooms. The food was good and well-presented too.
Lovely relaxed atmosphere. Nice location to Cork city Evening meal could be better. Room 102 is over the front entrance and on Saturday night people while smoking talk and laugh too loudly
The hotel and the room in general were very nice
The hot tub and steam room Draughty windows very cold room, 4 room lights need replacing, mildew in bathroom
Friendly attentive staff, upgraded room on check-in, which was very comfortable, especially bed Only a minor negative but there was no shower gel in bathroom, had to go & find some from maid
The room was great, really comfortable and modern The staff at the front desk were abrupt and not very welcoming. Need Training!!!!!
Everything was very pleasant and comfortable what you expect from a 5 star hotel,highly recommended. Some of the reception staff were a bit too regimental ,could have been little more friendly.
Great room and bathroom; Awesome breakfast
had a truely excellent time over a weekend and would highly recommend it to anyone. the staff were friendly and helpful. the rooms were spacious and well equipped and the breakfast were a real treat.
The Kingsley was a great place to settle down In Cork. The staff were professional and took pride in their work. The rooms were nice and clean. My wife and I really enjoyed our stay. I didn't mind this actually but the Kingsley is about a 15-20 minute walk to the city center. You could take a cab or walk it. The reason i didn't mind was because it was far enough away that you weren't surrounded by the noise.
Good choice of restaurant in a relaxing setting. The staff were welcoming but not in your face.
Staff were very friendly and welcoming, the room was very clean and tidy, the hotel is easy to access and is well located in the city.
The Food was tasteless.
Hotel facilites were excellent. Superb breakfast and dinner in the evening. Great views of the River Lee and Weir.
The luxury and attention to detail and genuinely friendly/helpful staff. Low numbers of Irish staff.
clean hotel, polite and friendly staff the room was to hot, window didn't open much!
I liked the carpets and the cotton sheets and the breakfast black pudding. The person on the desk was helpful finding times of buses. The heating or plumbing system was very noisy, and there was very little sound insulation generally; people coming in late and closing the doors of their rooms would have woken me up had I not been kept awake by the strange sounds from the heating.
The staff was pleasant Limited hot water in shower. It was awful. Pillow cases were old and woke up with fluff stuck in our heads. Cold room. Door was broken. Television never worked. Will never stay there again for more than one night!!!
in need of a update a bit scruffy
large comfy beds, quiet peaceful rooms, staff very helpful with parking lack of a mini bar, parking was limited
the leisure centre. there was no proper parking. you had to park on the street and had to pay by the hour.
all the saff were very friendly car parking very poor
A convenient City center location, very good choice of cooked hot breakfast, helpful staff with good local knowledge of the city. Very limited parking at hotel.
the staff were exeptional - very helpful and friendly
The pool was nice and the hotel bar was fun. Location was perfect for walking to local attractions and restaurants.
The swimming pool and design of the room
Very comfortable beds! Friendly service The fact that you had to book to use the spa pool was not clearly pointed out upon check in, meaning we missed out on going. A mini bar would have been nice!
Rooms Noise outside and heat in rooms
v central to cork city. lovely old style hotel
Very beautiful hotel, especially for the price! Perfect location and friendly staff! Cannot go wrong! Nothing to complain about! Excellent!
The hotel is in a great location and we were able to park nearby which is a plus for a city hotel without a car park The rooms are very small but it is an old hotel and there is very little you can do about that
How close it was to the city centre The price, and the fact I had to pay for breakfast!!
Comfortable Bed and location All OK
staff very good
Friendly staff. Very good standard of room. Lack of food selection at 10.00 pm and 11.00 am
Poor hot water supply
the recognition of myself when I entered the hotel and said I had a reservation, my name was said by Geraldine, the receptionist. The concierge was also helpful when I was looking for a nearby building.
amazing staff, nothing too big a problem, beautiful surroundings.
The rooms were beautiful, clean, and spacious. We arrived early, got a room quickly, and even were upgraded to a suite just like that. The staff treated us like queens and kings, making us feel like part of their family. Everyone was cheerful and helpful during our stay, and the bartenders were eager to talk about local places to see and shop at. A highlight indeed for our Ireland trip.
Very welcoming, great value and city centre location, but a countryside feel in the beautiful gardens
Old world charm and very polite staff
Very comfortable king size bed, excellent food in Perrotts Restaurant (but wine a bit on the expensive side), lovely swimming pool, hotel in good location within walking distance of city centre. No tea / coffee making facility in bedroom would be our main complaint. Reception staff on arrival were friendly but while checking in, the girl answered two phone calls, and spoke to other guests around us making us feel a bit in the way.
comfortable and relaxing and very pleasant somewhat pricey
the staff were so friendly and helpful-the food was very good-5 star all the way
Staff very helpful to ensure our stay was most enjoyable
Staff were excellent. Hotel is gorgeous and makes you feel special There was slight dirt in the room... around the bath grouting and on the wooden slatted blinds in the room (dust). For 5 star this should be up to standard! Other than that it was lovely.
From start to finish it was very relaxing. The Staff were excellent we initially had a problem with our room the carpet was very gruby, we called reception and they immediately came up and moved us to another room. The food was excellent. Even though this hotel was rated 5 star i felt the rooms were 4 star standard
Facilities The hotel is hard to find. Even the GPS struggled to get us there. Old world atmosphere, with some unusual and welcome additions; a bottle of whisky at the reception desk to parch the thirst and ease the frustration of locating the place. Another fun touch, a putter and play practice green in the room. It is a nice place but would I stay there again? probably not. It's the little things that matter in a hotel and the dinning reception left us cold. We made dinner reservations and showed up on time, appropriately dressed, only to be kept waiting while others streamed by, were welcomed, and seated. Eventually,We were placed in a back room at what must have been the worst table in the place, center stage, traffic area in a room surrounded by cozy booths. The Food and service excellent, but the second rate treatment left a bad taste. So we move on, to a better experience somewhere else.
Perfect staff who were interactive but not overly intrusive. Excellent food in an unstuffy atmosphere. Interesting layout of furnishings and nooks and crannies. The layout of the bedroom was at times impractical.ie dressing table with no mirror but a TV and hairdryer and the desk with mirror but cluttered with writing and information brochure. So nowhere to put toiletries.
The man working the front desk was great. We were surprised that we were not actually staying in the Killarney Guest House. The owner of the guest house owns the 3 buildings next to each other. We had rooms in 2 of the buildings.
The homemade pudding served with a cup of tea for welcoming was excellent!
There was an odour in the room that I stayed in which gave the impression of poor hygiene, however surfaces and textiles did appear to be well cleaned..
The check out time was too early
Excellent. Tidy and friendly staff.
Cheap and close enough to the city centre. Room was a little dated but for the price it was adequate. Bathroom was very small - WC with a tiny shower.
unexpected upgrade to apartment, breakfast selction
Coffe and tea making facilities and the privacy I think that the price of breakfast was too expensive and so I went elsewhere, I think if the breakfast was included in the room I would be ore inclined to stay on my next trip.
very welcoming lady whom Imet first.wonderful breakfast
Room was large and clean and in a great location for what we needed. Only slept at hotel - did not use any of the facilities.
The sweets on the counter, the location, generous bedding provision the smell in the room, not being able to put our passports in the safe because the manger wasn't there at the time.
friendly staff, parking, location, needs updating
Location and friendlines of staff Problem with warm water from cold tap
It is very near city centre and bus station. Located at a very quiet street
Room was clean and warm, shower and TV worked properly. Staff were friendly and helpful. Service was prompt. Decor dated, hotel parking limited, stairs very steep. Light over 1 bed did not work. This is an older hotel so it is difficult to bring it to the standard of a moden hotel but we felt this should be reflected in the price. The hotel could make better use of their great location and history in the area and improve bar and restaurant facilities to bring more local customers to the hotel and to encourage residents to use those facilities more. Breadfast was ordinary enough, could have been more "gourmet" with much better choices. Local cafe offered a better breakfast for less. Hotel bar closed at 11pm, you could only get bottled drinks from night porter. Felt overall we were paying a lot for the room and for breakfast (which was extra).
Large comfortable room right in city centre I think that for the price I paid breakfast should have been included
The location is exellent, in the heart of the city, close to main shops, with interesting local pubs. The staff are very pleasent, helpful, obliging, they work hard and smile easily. The breakfast was very good. The room was so cold,it became unbearable, none of the radiators on the landing outside our room were turned on, there was absolutely no heat coming from our radiator, the draught coming through the window were my bed was situated was horrendous, both my friend and i got into our beds fully clothed, with scarves and gloves, and I eventually had to share my friends bed to gain some body heat. my son swapped rooms with us, because his radiator was working. we were awake for most of the night because of the cold
the hotel is overpriced, the rooms are extremely basic
Good location, not far from the center and bus station; however music bars across the street can be noisy on a weekend night The building doesn't look too good on the outside, however the room was good. The continental breakfast paid separately wasn't impressive, I should have tried an Irish one at the surrounding pubs.
caught up with friends , used the city as a central meeting point , also did some shopping
The atmosphere and the bar. I could not get an appointement for the spa. I should have booked it before I came down.
Very friendly staff and an excellent buffet breakfast. Very child friendly We stayed separated nights and therefore has two different rooms. The first room was a perfect size for a travel cot and we still had room to move! The second night we stayed on a different side of the hotel and the room was much smaller but still really nice.
Very relaxing, staff are very nice and extremley helpful at all times,
Child friendly. Accomodating staff who moved us and our 2 year old to a room further away from the function room on request. Lovely pool. Spotlessly clean everywhere.
The choice of breakfast was excellent. Never got to use of Spa as it was booked out. We were very disappointed that the location of the hotel was not specified. We wanted to visit places of interest but there were no information pamplet's to pick from. We asked a member of staff at reception, who gave us a map & marked some places. There was no information either how to get there or about the places. The entertainment was appalling. We will not be recommending your hotel to anyone.
The room was spacious and the swimming pool was a big hit. Breakfast is buffet style and not kept adequately stocked resulting in a big scrum everytime something was brought out. The room had no airconditioning but when you left the windows open for air, the noise from the nearby main road was incessant.
spa treatment was excellent and staff were friendly. Evening Meal was most enjoyable. Coffee facilities in room could be better.
loved the continental duvets and the wonderful breakfast. reception staff was very helpfull. the room was quite warm but we could not open the window due to the noise of the nearby motorway.
Proximity to City. Motorway noise, hotel was shabby- mini bar was broken and the overall hotel was kind of flimsy - we could hear the toilet flushing in neighbouring rooms. Untypical of Radisson
Just relax,time out
reception staff very welcoming no
I only stayed overnight but I found the staff very friendly and the room very comfortable.
the weather thats all. tv wasnt workin, not enough towels, not that great
Staff were attentive and helpful. Breakfast plentiful, lounge areas were spacious and relaxing. Easy to access Cork city centre by car. Bathroom was adequate but a little tired and could have done with re freshing.
Very friendly staff. Good car parking
Cleaniless of hotel in general, comfortable beds, bottles of water provided was a nice touch as well as the biscuits with tea, spacious dining room for breakfast which I might add the food was excellent and last but not least my husband and myself requested to change rooms after our first night as the ventilation system outside was a bit on the loud side and there was no fuss made by the front desk staff who faciltated this move and relocated us to a much quieter room where we were most comfortable and would definitely stay at your hotel again.
Good value for money for the quality of the hotel. The breakfast is expensive @Euro 12.50, the hotel is situated about 10 minutes outside Cork city so you need a taxi(11Euro) each way if you are going to the city for few drinks/night out.
the family room was sooooooooooooo comfortable and clean. even though we only stayed one night we noticed the staff to be so genuine and nice. this is the hotel for us for all our visits to cork from now on. to be honest i cant make any comments here as there is nothing to complain about.
The foyer, bar area and restaurant are all lovely. Rooms are dated and need of a facelift. Too expensive. The spa facilities are not in the hotel, they are up the top of a steep heel, which you need to drive to really.
Good allround. Friendly welcoming staff. Good design Liked reception area and the piano lounge and the bar/restaurant. Enjoyed meals in the down stairs restaurant also. We were happy and comfortable there. We would stay there again and recommend it to friends
I liked the staff they are so friendly and would do their best for you
I stayed at hotel as my niece was having her wedding reception there and the wedding area was stunning and everything was done to perfection
Location and friendliness of staff
We enjoyed our stay at the Vienna Woods Hotel. The rooms were well appointed, comfortable, and tastefully decorated. We ordered food from the bar. Food and service were both excellent. The selection of TV stations was poor.
The hotel is set in lovely woodland area over looking a lake and yet only 10minute drive to Cork City with it's many excellent restaurants and shops. The staff were very friendly and helpful. The hotel, because of the romantic surroundings is ideal for couples but also spacious enough to suit families. Excellent breakfasts. No complaints!
Just thought it was a real warm, homely Hotel at an excellent price Only fault was that there was no shampoo in our bathroom
This hotel is in a quiet wooded location with good sized grounds but is still within easy reach of Cork City for excellent shopping and other attractions.
Room comfort and bar/resturant
general facilites, warm and friendly staff in all areas. telephone messages from outside were never delivered; these were received at reception desk and were important.
excellent and helpful staff
Very comfortable, staff generally very friendly and room very clean and spacious
it's really clean and modern too much expensive and every service was not free. Our room (602) was like a corridor, so too small for 6 persons
Close to the city centre and restaurants. Shower - water was not very warm. No way to control the temperature of the water. Just push a button that lasts for about a minute. Then have to keep repushing to get more water. Hotel was very noisy with lots of people running up and down the corridors. But was cheap and what I expected from a backpackers hostel.
Very nice facilities
Hostel owners were pleasant and provided good trip information. Bathroom could have been cleaner, mold and mildew around shower and toilet.
Interent was cheap. It could have been cleaner - my room had piles of hairs on the floor. It could have been easily cleaned with the sweep of a broom. The sink at the end of the hall was was always clogged. The breakfast was very minimal and unsubstantial. I booked a room with a bathroom, and this hostel didn't have any, so there was some kind of miscommunication between the website and the hostel.
the only thing that maybe someone wouldn't appreciate is that it's located on a hill but it wasn't a problem for me, just a short walk. You'll find there very kind and helpful staff, friendly atmosphere, many services available, i was in a double room, not so big but nice room and nice bathroom with shower, cheap internet, very close to city centre, would definitely stay again
I liked the spacious room I got and the location of the area for the value of the money I paid.
good position, big kitchen, friendly staff, good price quite dirty
it was an experience like no other place i have slept at,to meet so many people of all types of nationalities in just one night,the people who run it seemed to do a good job there
The staff were great. They were very helpful and knowledgeable about things to do and how to get there. They were also very nice to everyone. It was also nice having my own bathroom and shower. The room was very small. There was hardly any room to walk, and with 6 people plus luggage in my room it was very difficult to move around.
i thought that it was not very fair that we could not use the leisure centre after 12 md on our deoarture date even ehen we were very willing to pay.
the pool and gym The fact that the pool did not open until 9am and that there was a mix up with my rate that caused some embarassment at breakfast. when I booked online I included breakfast however the hotel had no record of this when I went for breakfast on the sat. I was also overcharged when the online booking co took payment from my visa card in advance
Free internet access, good car park, good location
Rooms warm ,comfortable ,breakfast excellent. Having to use card key in elevator ,card key not working when trying to get into room.However Staff were prompt and excellent when we were designated another room.
Loved the location and view. I enjoyed the seating on each floor. Gave us a chance to sit and visit while enjoying the gorgeous view of the river. Would love a quick cafe for coffee in the morning when we didn't want a full breakfast.
Spa treatment was super; back and Indian head massage. The relaxation room after my massage is not really designed for relaxation. It's an open room looking onto the corridor where treatment rooms are located, I stayed but 5 minutes.
The comfort of the room, the best of facilities. Really enjoyed my overnight stay.
The pool and closeness to city centre Music in hotel bar was too loud to sit in. 3 out of 5 ladies toilets had no toilet paper at 10pm, response from staff on reception was rude
The location is excellent. It is warm and comfortable. Spotlessly clean I left some items behind and when I phoned the hotel I was told they were not found. Disappointed about that
facilities in the hotel found the breakfast expensive especially as it was cold. Alot of money if you didn't want to eat much
Great facilities ie, fitness center, swimming pool. On arrival we were also upgraded to the deluxe suite with access to executive lounge which was a lovely suprise! Room was really comfortable and quiet also. Good location. Some of the hotel staff (in particular the at the reception & bar) were unfriendly and not very bothered. One receptionist for example seemed put out by me using another family members credit card for booking an extra night (even though I had already booked used it for 2 previous nights and it states that this is fine to do on the website)..."do you not have your own card?" one female receptionist cheekily asked after I explained it was my sisters card. Quite obviously I didn't!! She further questioned me about this in an accusatory manner. It came across as very rude and unprofessional. This is a very small thing but some hair conditioner would have been lovely in bathroom too! Hotel food was over-priced for what you got also...