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Hotellet ligger lett tilgjengelig, omtrent midt i New York, god service, fine rom og gode senger.
ligger perfekt til. god service. trygghet. lett å få taxi.god frokost, noe dyrt med buffet.
pen foajee, nydelig, men lite rom
Dørvakter i inngangsdøren for å sjekke at du faktisk bor på hotellet for å kunne komme inn. Dårlig service blant personale. Altfor mye mennesker til enhver tid. Ingen særlige sitteområder i lobbyen. Alt var dyrt på hotellet. En pils koster 10 dollar i motsetning til mange andre plasser der det kun kostet 5 dollar.
stor deilig seng. Mulighet til å lage kaffe på rommet. Beliggenheten av hotellet. Ypperlig for shopping og teater Storre plass på badet til yoalettsaker
Veldig fin beliggenhet i forhold til shopping på 5th avenue, times square, central park og museer. Standard rom ble pusset opp for 5 år siden, men har fortsatt eldre elementer som gamle tepper osv. Litt slitt.
Svært vennlig og profft personale, store flotte rom.Beliggenheten. Bedre restaurant
Ubehagelig med at alle skulle ha penger for den minste ting. Kunne har vært lagt inn i prisen. Alle ekstrautgifter som skatt, service etc. kunne ha vært lagt inn i prisen. Jeg var singel og betalte hotellrommet som om det var to personer. Her burde det ha vært noe reduksjon. Jeg bad om et singel rom, men fikk ikke tilbakemelding på det.
Helmsley har en perfekt beliggenhet, fantastisk utsikt mot Central Park, bra service, koselig bar, anbefales på det varmeste! Nei!
Sentralt og fantastisk beliggenhet. Store gode rom og meget gode senger.Super service på værelsene. Ikke minst man følte seg meget trygg. Velger gjerne dette hotellet igjen neste gang og anbefaler det gjerne til andre. nei.
beliggenhet sentral ved central park uhyre lite serviceminded personale , arrogante .
The staff were unhelpful, rude and the room wasn't clean or to standard. Thoroughly disappointed.
I liked best the kindness and the availability of the staff. The bed sheet was not done carefully, except on the first day. The cover was just drawn.
The location was great. It was extremely clean and had everything that we needed for our stay. I would appreciate having a airport shuttle.
Quick and easy check in and check out; tight security; pleasant, budget-friendly rooms Problems with electronics--TV difficult to turn on/off, alarm clock malfunctioned, heating/cooling system unresponsive to thermostat
Location was perfect for marathon activities and staff was very helpful. Rooms a bit small, but ok for value.
Great location. Clean and friendly staff. Nothing special. Would like to use it next time too.
Room on floor 5 under fitness center on 6, Very distracting with pounding of treadmill at most hours. Renovation needed on room (stained sofa carpet not vacuumed, bath door off support called and told didn't have part in stock to fix, glasses not cleaned etc.) Level of customer service minimal. will move on next trip to other hotels.
Great Location and services, comfortable room, bar and food was excellent. Delighted with the thoughtful ref. books left in our room and the "Club" atmosphere. *****
the location next to Rockefeller center
It was central to everything in NY, within a few minutes walk you were in one of the major attractions of NY. It was reasonably priced. Good servicing. The room was a bit small, but was bearable.
Location. Amiable staff. Free internet Reception. Sometimes you have to wait too long to th elevator
The location of the hotel is just wonderful - could not be better. The lobby and doormen were very friendly and got to know us during the week we stayed. Our room was beautiful but had no view whatsoever - it looked into a lightwell. My wife and I felt that the front desk staff let the place down. We were promised an upgrade to a room with a view from one receptionist and told to come back at 4pm on our 2nd day to move. After coming from lower Manhattan to make the promised move the receptionist had a change of heart and told us no other rooms were available - although we knew that there were. Front desk staff were the only disappointment during our stay.
A superb, class-act, old world hotel. The real thing. Can't wait to stay again. No.
Location, size and service
The staff was incredibly thoughtful, and the room outstanding. Not a thing - excellent experience all round
Staff were very friendly; rooms were cozy and comfortable and quiet. It's quite lovely but a bit staid for my taste. Location though is fantastic
Professional staff. Huge room for nyc. Complimentary products in refrigerator (water, sodas) Nothing.
Everything was first class! No negatives!
the old world ambiance and the courtesy and professionalism of the staff.
easily accesible and friendly staff no lounge. A hotel of this nature should have a lounge
Friendly staff and traditional hotel
as this was christmas the hotel lookes lovely the staff were very helpful and the location was good fot central park area
The location of the Hotel. Very close to the shopping area and to Central park.
Good location near main atractions Yes, bad attention, lack of amenities.
The locationa and staff is great. The Hotel rooms are shabby
great location very expensive food
It is a small elegant hotel. The rooms were spacious and beautifully appointed. We loved the hotel, but returned to find our room had not been made up all day. They got someone right up to us, but I was surprised by that.
The Library is a gem.....Outstanding food, service and ambiance
the hotel was very centally located i did not like the way we were receives at the reception desk.the person that receiveved us was very to the point and did very little effort to try to accomidate us.
the location is great- staff helpful
Et rolig hotell midt i storbyen, en perfekt base. Nei
Perfekt beliggenhet og store rom med veldig god standard. Veldig behjelpelige og hyggelige ansatte. Nei
Fantastisk beliggenhet, bra gjennomført design, deilig og godt utstyrt bad, praktisk og behagelig med kjøkkenkrok, inkludert nettilgang. Litt merkelig at opphold utover en uke bare inkluderer en rengjøring I uka I prisen.
Se over. Mer utstyr på kjøkken, f.eks. manglet stekepanne.
Sentral beliggenhet til det aller meste av severdigheter
Faultless service, excellent attention to detail, great location some problems with check-in, room was not ready
Everything - and especially Norman the Bartender - a great person. None.
Very dedicated hard working staff from the front door men to the cleaning people. Exceptional service, wonderful amenities, excellent location, close to everything. Nothing.
Staff were incredibly courteous, friendly and helpful. Club level facilities and food were excellent. Surprized considering the price that the room was a bit small
The best things about the Ritz Carlton Central Park are its Club Lounge area and Spa. Especially good is the ladies lounge where frest fruit, beverages and La Prarie products are provided at no extra cost. The hotel is expensive but worth every cent.
great location and view on Central park
This hotel is by far the best hotel I have ever stayed at. The Ritz Carlton staff could not do enough for you. The place is luxurious and no request is too small. The staff are very courteous and even though the Hotel is geared more towards adults and business travellers, the staff were exceptionally friendly and welcoming to my two children. Who also thought this hotel "rocked"!!
The service at this hotel is the best we ever had.
location room comfort breakfest , no restaurant for dinner , staff has charge double my card
Friendly staff, great bar, and well priced. The rooms are a little small but we've had smaller in Manhattan.
Service, service, service. Everyone was incredibly friendly and helpful. Staff was all smiles, even the guys painting the hallway, so I'm assuming this place treats everyone well. The room was awesome! I ordered champagne at 1 in the morning, the guy helping me confirmed my order - then called back 10 minutes later to tell me they were out of the bottle I requested but they would give me the next option up at the same price. Had an awesome stay. This is the first time I have stayed at a hotel where I am struggling to write something here. Prices of the hotel bar maybe? Not really a fair complaint as this is a luxury hotel in NYC.
Great staff. Everyone was so helpful and friendly. Especially door men and bell hops. Arrived in rain and they were right there with umbrellas. Stayed on 4th floor and often a loud noise in the walls would wake me up. Possibly related to ventilation or pipes?
Room was large, bed comfortable Street noise, room keys failed to work multiple days in a row, knocking on my door at 6:30am despite DND. I've stayed at OneUN, and at the Candlewood- in both places i felt that the cost was more aligned with the quality than it was at at the Omni.
Good location, friendly staff, clean and decent sized rooms for NYC. Reserved 3 "deluxe double" rooms but when I arrived front desk told me those are not guaranteed when booking through 3rd party website (then why do they give you an option of what type of room you want). Anyway, I received 2 deluxe doubles and a king room with a roll away bed. Not ideal but the king room was large and the rollaway was actually pretty nice. Also, valet service is SLOW. Call at least 45 minutes ahead for your car.
Very Friendly and attentive staff. Location away from Times Square but still walkable. Proximity to Central Park! Very Clean Rooms that seem to be a rarity in NYC! You need a cab? The Doormen have that handled quickly! Hotel Car service to the Airport is a value for the money! I did come home with bug bites on my legs that itched through out my stay there. I can't say for certain it was from the bed but may have came from room.
- room was extremely clean, decor was very nice - the size of the room king room was perfect with plenty of space to feel comfortable and not cramped like typical NYC hotels - bathroom was good size and extremely clean - location was great (midtown east but more central and just further away from the tourist traps that you can get a nice night of sleep) - hotel restaurant was a little small but efficient for an early breakfast. - this is officially my new go to hotel when I have short business trips in NYC. The price is great and it has everything I need. i don't have anything negative to say about this hotel.
Nice staff Remodeling so no restaurant or bar, small lobby
Clean and pleasant. There was not coffee machine. The refrigerator was not working properly and did not get cold.
The staff was pleasant and very helpful. We loved the location. We were right in the mix of everything and in walking distance to the metro. Bar/restaurant was a bit pricey for what we received. Felt a bit nickel and dimed...i.e. Charges to make a phone call.
Location and hotel staff Bad isulation from outside noice (windows are not good enough), not enough spece for the cloths of two persons and not haveing restourant or/and bar.
The service is superb. The breafast room could be a little biger.
Very good : staff (russian- Ika); free WI-FI; cleaning room; location; breakfast for New-York. In Russian-плохая звукоизоляция и стеклянная стена между душем и комнатой (номер не очень большой!) Ваd vollume isolation, glasses wall in doush and no big room
Great location, nice design, spatious rooms and bathrooms (including large, non-typical for the US showers). Good continental breakfast with wide choice of fresh pastries and fruit. Very nice and helpful staff.
Zachary at the front desk was wonderful! All of the staff were so pleasant. The fresh flowers in the lobby were just beautiful. The art in residence program showcased interesting pieces of art throughout the hotel. The rooms were lovely, comfortable bed, very clean - an all around 10 out of 10 stay! nothing negative.
work in progress in the hotel.
very comfortable beds and friendly staff Room service was not great - and there is no lounge /foyer area to meet and greet or to sit and have a coffee.
the location, the bed, and espicially Pernel the shower
The junior suite was nice. I had to request twice at the front desk that an engineer come to my room to check on noise in the walls. The engineer said that nothing could be done as it is the result of water going down the pipes. Thus, my sleep was disturbed multiple times in the evening. In addition, I requested to be moved which they could not and did not offer to move me to an equal or better suite.
The staff is excellent. There are additional amenities including a bar, restaurant and nice seating area. The rooms are nice, but a bit dark. Would like softer towels.
It was a very fun design for the hotel, and I really liked the modern/scandinavian look, especially the stone and glass bathrooms! The bed was surprisingly not as comfortable as I would expect from a hotel. It was a bit hard, and the sheets (especially the fitted one) a bit scratchy (though the comforter was very soft and nice!)
Very clean, very comfortable beds. Staff was very knowledgeable, friendly and accommodating. Will definitely be staying here again as the location is terrific. Subway is close by but it was an easy walk to museums and Central Park. Many great local restaurants and Whole Foods is a short walk away. I loved the "my pie" takeout around the corner.
price was right, good location noisy, poor service, still under construction.
Staff, location, quite clean. // Empleados serviciales, localizacion muy buena, bastante limpio. Still working on the refit. Air Conditioning very noisy. Very expensive breakfast as many other hoterls in ny. // Sigue en obras. El aire acondicionado muy ruidoso. Desayuno carisimo como casi todos los hoteles de ny.
The hotel is in the last stages of intensive renovation, but the renovated rooms are up to modern luxury standards and any inconvenience that you might experience is more than compensated for by the really cheerful staff. The Opia restaurant, which is independently owned by French management is good quality and a it has buzzing, funky bar.
Quiet and luxury. I think is too expensive comparing with Plaza were I was for 3 nights on the same trip.
the uniformed doormen and elevator operators.
The rooms were beautifully updated and luxurious. The location is perfect. The only thing that we didn't like was the very, very long wait for room service, especially when it was obvious that the hotel had few guests that weekend.
We were impressed by the friendly staff and the feeling of being made very welcome. All the staff we talked to were so polite and friendly and obviously enjoyed their working environment at the hotel. no, nothing
Amazing park view from the room
i visited nyc no everything was perfect
The top, or at least very close to it; you still feel at home, or perhaps even better than at home, with a very friendly and helpful staff.