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Dørvakter i inngangsdøren for å sjekke at du faktisk bor på hotellet for å kunne komme inn. Dårlig service blant personale. Altfor mye mennesker til enhver tid. Ingen særlige sitteområder i lobbyen. Alt var dyrt på hotellet. En pils koster 10 dollar i motsetning til mange andre plasser der det kun kostet 5 dollar.
ligger perfekt til. god service. trygghet. lett å få taxi.god frokost, noe dyrt med buffet.
stor deilig seng. Mulighet til å lage kaffe på rommet. Beliggenheten av hotellet. Ypperlig for shopping og teater Storre plass på badet til yoalettsaker
Hotellet ligger lett tilgjengelig, omtrent midt i New York, god service, fine rom og gode senger.
pen foajee, nydelig, men lite rom
Nærhet til Time Squere og andre attraksjoner. Hotellet var meget dyrt - spesielt baren.
Hotellet har imponerende fellesarelaer. Rommene er imidlertid noe utdatert, gammeldags bad, elendige jobbfasiliteter (kan ikke jobbe med PC på skrivebordet, for høyt). Hotelelt er nesten for stort, stor tregsel i lobby (flyplassfølelese), lange inn- og utsjekkingskøer, men det går relativt raskt. Svært dyre restauranter (billigste frokost rundt 40 dollar). Hotellets rom trenger omfattende oppgradering til moderne og hensiktsmessig standard.
stort og pompøst hotell. god beliggenhet. godt renhold. fikk ikke det rommet som var bestilt og bekreftet. rommet var lite, og det samme var sengen. personalet gjorde ikke noe annet ennå å gi beskjed om rommet jeg hadde fått bekreftet ikke var tilgjengelig. ingen avslag i pris eller annen kompensasjon
Den sentrale beliggenheten og hjelpsomheten til damen som ordnet billetter til teater, Empire State Building, etc.
Jeg likte at vi fikk en liten smak av luksus. Gav oss en helt spesiell opplevelse vi aldri vil glemme. Likte veldig godt betjeningen som alltid stod på pinne for oss, og følelsen vi fikk da vi kom inn i lobbyen og hallen. Rommet vårt var veldig behagelig. Hadde nok likevel ikke tatt oss råd til å bo der hvis vi ikke hadde funnet et halv-pris-tilbud på nettet. Prisen på frokosten!!!
Lovely location, very good service. The room was very nice but the bathroom was quite poor in comparison. Enjoyed Sunday brunch. Had a problem with checking in....had the reservation under the wrong name. Didn't like breakfast in Oscars...the food was poor and the coffee was cold
The views from our tower room were amazing. Staff were helpful and courteous. I would especially like to thank Ces for his personalised service, even though the shuttle did not not pick us up. We were given the wrong information regarding where to board our shuttle service and consequently, missed our transfer to the airport. The shuttle service was rung by reception at the hotel, but the company told us we had been given the wrong information as to where to meet the shuttle and they were not willing to provide us with another service to the airport. We then had the added expense of a taxi fare to JFK, to meet our flight. I did not appreciate this. Also, given the cost of accommodation, I would like to have seen internet access built into the price, not as an additional cost to the customer.
thanks for the great service.
We think this is the best boutique hotel in New York. Impeccable service, historic surroundings, magnificent public rooms. Great room service food. A bit pricey, but so is everything in NYC.
It is successfully located - in the center of Manhattan, near to city centre and sights Stopped in 5* parts of hotel. All strongly become outdated, noise both from street, and from the lift and hotel, the sanitary technician and other demands serious reconstruction. Full not conformity to the price offer. A level 3* plus.
Service, rooms, location Nothing
Gorgeous hotel, but the staff was rude on multiple occasions. I am used to being treated like royalty when I spend this much on a room.
Location, housekeeping services, large room. Gym is spacious and it offers certain fitness activities to the guests, such as Pilates and Yoga. The blinds didn't close totally and allow some lighting into the room. Next day it was fixed with Velcro straps. The front desk assured me that I had a view to 5th Ave and it wasn't true. I saw the back of other buildings towards W 55 St. The gym is spacious but the machines are outdated and only for a certain group of muscles.
Everything. It was perfect. Room was a little small but I can't complain for the price I paid.
nice and quiet. Great service the room is too small
Great employees with lovely attitudes
My experience made every other hotel I have stayed at seem 5-Star! I paid over $----- for the night and checked out to sleep at a hotel staffed by sane people. The security guard Patrick banging on my hotel door demanding entry and falsely accusing me of smoking marihuana. I am a 55 year old man and my guest was a medical doctor. No phone call, No 'Sorry to bother you sir...' Just an unhinged rent-a-cop. Wow!
Beautiful hotel with a wonderful staff. Location couldn't be better. If you enjoy luxury this is the place.
If you want impeccable service, and enjoy every amenity you could think of, then this is your hotel! Everything from friendly service to comfortable clean rooms, this hotel delivers. It's close to everything interesting, theatre, shopping, restaurants. I can't wait to return! Thank you St. Regis. A fun-filled weekend that gave us a life time of memories.
Svært vennlig og profft personale, store flotte rom.Beliggenheten. Bedre restaurant
Veldig fin beliggenhet i forhold til shopping på 5th avenue, times square, central park og museer. Standard rom ble pusset opp for 5 år siden, men har fortsatt eldre elementer som gamle tepper osv. Litt slitt.
Nice ambiance. Good elevators to get to room efficiently Poor housekeeping. Bathroom smelled musty. They forgot to leave washcloths one time. Then forgot to leave shampoo another time. When we called for shampoo to shower took 1.5 hours to come. Also asked for blankets when checked in which never came.
Absolutely beautiful hotel in a great location! Loved my stay there!! Charging 16.00 per day for wifi is insane
location room wasnt clean properly by housekeeping
Our room directly overlooked St. Patrick's Cathedral and it was gorgeous. The room was spacious (unusual for NY), clean and comfortable. There's a wonderful café right off the beautiful hotel lobby for specialty coffees and French pastries, and the fitness center is amazing. Plenty of bar/restaurants within walking distance, as are many of the tourist attractions such as Rock Center. I would highly recommend this hotel, and will look into staying there again. There was nothing that I disliked about this hotel, although I would have preferred a lower internet rate (it is $16/day).
Staff was great, service excellent, rooms were huge in the Tower No coffe in room, very pricey to have sent to your room
Location, good neibourhood , good loung and snack shop . Also rooms were good side and clean with proper functioning bathroom. I wish they had a sit down restaurant of their own. Although they are close to restaurants on the street.
Location, ambiance, service, view, gym, and food. Mail room services and the Bellman Station appeared to be during us a favor when we asked to have our bags stored after check-out. The rest of the staff in my experience were helpful and pleasant, especially Housekeeping and Room service!!
Large rooms, excellent location
We architecture of the overall hotel was very elegant. And the rooms were nicely appointed with unique furniture. Charging for Internet access
Convenient location to everything we were doing and the Molton Brown products are terrific! It's a luxurious hotel and a lovely interlude from the chaos of Manhattan. We asked for some champagne flutes and the ones we received were delivered dirty. We called and asked for replacements and it took well over an hour to receive them - at that point we had washed the flutes ourselves in the bathroom sink.
Staff was very cordial and gave excellent customer service. Charge for Wi-Fi was unexpected for a $700 a night room.
In general the staff was nice and accommodating. In particular the concierge named Aisha (spelling?) was extremely kind and helpful. The room was clean, and got the job done. I would stay here again as it was a great value and location. My 'Cosy Queen' was pretty small. If I had another person sharing the room, it would have definitely been too small. But for myself it was fine, but not for the clastrophobic!
Checked in after a long flight from Australia at 11pm. Room was not made up and bathroom was disgusting. Went to receptionist who allocated us another room - same result. Demanded a refund, and went and checked in at the Westin. Very disappointed.
I liked the location and for the most part the room was clean and the bed was nice. I didn't like how most of the hotel was not updated and the valet service took a while.
Gorgeous lobby and exterior. Fantastic location. Tiny room, lower grade bath & shower items...didn't feel like I'd get great customer service from the room experience.
The bed was very comfortable. Yes I was just surprised by the sheer number of things wrong. As we walked in we both thought. This is beautiful. As we checked in I was told I booked a king bed and I stated I booked a double. I showed the woman ( name omitted) my reservation and she said that a double room just means two people. Fine fine my mistake, I moved on. When we got to the room the heater was making a noise that sounded like an animal was in it. The shower frame was not attached to the wall, the shower door had no way to pull it closed from the inside, the shelf in the bathroom was slanted downward, as was the top of the toilet tank so nothing staying on it. I am a normal sized woman and I was I a difficult time getting dressed in the bathroom due to size. Check out is st noon as in many hotels, at 9 there was a knock on the door. When I answered it the cleaning staff was there and asked when I was checking out. I told them 12. At 1049 there was a knock again, the same staff member asked when I was leaving. Now you may say did you say anything... I tried. I tried calling twice ( was only there one night) no answer and wentdownstairs countless times, but as I was on a quick fun trip I didn't want to waste time. I was just surprising disappointed my my stay and it was compounded when I checked out and then checked into my next hotel, that for only 30 $ more, I not only had the amenities of a " normal room, I was actually given a premier room with a view, corner ceiling to floor windows, A kitchenette, complimentary unlimited filtered water, complimentary breakfast and a staff that was above and beyond. All of this just a few minutes from the roisevelt.
Nothing Up all night with bad radiator. Phones did not work or they did not pick up. Rooms are old and dated. Elevator takes forever. $52 for a basic continental breakfast. Go to a diner
Good location, nice lobby, Good complimentary toiletries Bathroom small, outdated, with no space to lay personal stuff. Floor seemed to be dirty. Carpet very dusty on the edges, corners and behind the bed. It looks like the housekeeper doesn't have a canister vacuum to reach those places. Bad smell coming from moldy air conditioner. Front desk didn't respond our calls, we ask for a coffee maker to the bell man but they never brought it. We called the bell man for somebody to bring us the kart but they never came. Overall staff is friendly but not efficient.
Extremely small rooms. Loud air conditioner. Needs work
It's located near major attractions and it's the room assigned to my family and myself is a good size room. That it did not include continental breakfast
Everything was pleasant except the amount of external noise you can hear in your room, both from inside the hotel halls and the street noise. The staff was very helpful and friendly. Excessive noise from external sources
Front desk staff.
I went with my girlfriend and her 17yr old sister. Everything was perfect. The front desk personnel were more then accommodating and the room was beautiful. the hotel itself was great. I couldn't have asked for anything more!!
Location was awesome, steps away from Rockefeller center. Quiet at night. Staff were lovely. Furniture was a bit worn. Beds were not full size.
the location is very good. 1) i have told the hotel that i would be paying for my stay on cash, and was told that i should do so upon check-out; yet the hotel proceeded to debit my credit card before the check-out time; 2) the car park is too blocks away. If one has luggages, the car-park is too far. 3) we arrive at the hotel earlier than 3 pm cos my flight arrived at 11 am. Despite there being vacant rooms, the hotel refused to assign us the room. Upon our return at 3.30 pm, we had to wait 45 minutes for the room allocation.
For a solo, environmentally-conscious traveler, it was fun to experience what it's like to live in 250sqft of room. Everything in the room was well-designed to fit all the conveniences of modern life into perfectly organized, perfectly sized furnitures and fixtures. The tiling, furniture, and appliances all felt modern and fresh. My only 2 negative experiences during my stay were the thin walls and not-so-comfortable mattress. In all fairness, I sleep on a premium mattress at home, so the bar was quite high. But mattress aside, I wish there was more sound-proofing on the walls - particularly exterior walls and windows. The NYC night-time jack-hammers kept me up until 3am. Even my White Noise app on my phone couldn't drown it out. If you stay here, bring earplugs
LOVED the purified water on our floor. Also, the Guest Closet on our floor was nice. Had extra coffee and an iron. Loved the look and the value.
loved the location, close proximity to the subway, free cold filtered water & water bottles, & the staff was great! This was a great hotel.
Location and price
Location, friendly staff, room comfort. While the room initially seems small, it soon becomes much larger because it is so compact and carefully thought out. I marvelled at the eye pleasing decor and efficient design. It has the feel of a small European hotel. There's no wasted space in the room or in the lobby. The check in /out front desk measures 3 x 5 feet at most. Amazing! I liked everything about the place.
We loved the location. Bed was a little hard for my husband, but I was comfortable
Convenient location and reasonable pricing make this a good choice for a NYC weekend. The room was modern with all the needed items. Not really a negative but do note there is no lobby here, just a couple terminals to check in and one person to help you. So not a full service hotel but it was ok with us. Breakfast was typical american buffet for about average NY prices. We generally don't spend a lot of time in the room while in NY so this was good.
The bed was horrible...not enough blankets either.
Location My reservation was cancelled. The staff did not pass me the messages that were left at the reception. renovation with constant noise. Very small rooms, even for ny. Was charged for full day because of late check out
The staff were very informative,friendly,and accommodating. The location was amazing!
Suveren beligenhet, fantastisk vennlig og hjelpsom personale. Store rom og deilige senger. Veldig hyggelig club room. Nei jeg likte alt.
God beliggenhet, hyggelig bellboy, lite hotell med personlig "touch". bedre heikapasitet
Sentralt hotell med god beliggehet. Like ved metrostasjon. Serviceinstilt personale. Lite skapplass, kun hengeskap. Rommene fremstår større på bilde enn i virkeligheten. Men rent, ryddig og gode madrasser.
Fantastiske senger. Stor tv.
Hotell med sentral beliggenhet midtown Manhattan. Like ved Metro Rommene er mindre enn det som syns på bilde.
God beliggenhet, 15 minutters gange til Central Park og Apple Store. Fikk nydelig cookie ved innsjekking. Metro rett utenfor tok oss raskt dit vi ville.
Standaren var veldig bra,og de ansatte var veldig imøtekommende. Alt i alt et veldig bra hotell. Senke prisene på internettforbindelse på rommene drastisk. Det var urimelig dyrt. Skulle vært mulighet for og oppbevare litt melk,brus etc. kaldt. Det savnet vi.
The bed was fantastic and the room big for NY standards.Bathroom was good and because we were one of the first all was very cleanLocation good just around the corner of 5th anvenue 46 street. When we came it was just opened and some starter problems, handshower didn't work rooftop not open yet, but I'm sure it all will be fiixed and perfect in no time,would book it again for the rate I got.....hope it wasn't a beginners rate
Staff were courteous, helpful and polite. Really enjoyed coming back to the hotel to a Glass of wine- nice touch! The Hotel is almost ready to receive guests! Bulb missing in bed side light 201. bad batteries in most of the smoke detectors, and plumming making tapping noises in the evening. The staff was very kind, prompt and courteous in dealing with the problems.
Nice Astrosphere.. Close to the theater district.. Room was Pose. Like the fact they held our bags while we roamed the museums after we checked out. Wish it had two chairs in the room, the bed was too soft and to low hurt our backs getting in and out of it. Wished we could get more than an continental breakfast from the hotels' restaurant.
Have stayed before year ago - it was lovely: Private Terrace on front Front desk clerk Dirty carpet and bathroom Loud loud air conditioner Terrace useless due noise of airconditioners Lumpy uncomfortable bed
Location is very convenient Bed was not confortable, toiletries and towels not replaced accordingly.
Balconies Hot water wasn't working, apparently in most of the building, just my luck
Clean rooms, basic but of a good standard. Nice having a balcony albeit with no view to speak of. No real bar in hotel. No twin bedded rooms but very large bed.
the design of the hotel and rooms and its location THe shower ran cold for about 10 minutes. Also it was plumed wrong. the hot markings were freezing and the cold one was hot.
The best beds!
Hotel was excellent! Everyone was very friendly and helpful. The room was very nice and clean with very comfortable bed. Very close to the sites. 10 minute walk from Rockefeller, 20 minute to Time Square. Very safe area, would definitely recommend.
Great location! Hotel was within walking distance of pretty much everything! Staff was extremely friendly & accomodating. when in NY again for fun, this would be the first place I would look to book. Not overpriced but still seemed like a luxury stay. Thanks Marriott! Nothing. the stay was amazing