Dette hotellet i New York ligger i sentrum av alt som skjer, i klyngen med Broadway-teatre. Times Square-sentrum ligger 2 kvartaler unna, mens det er en gangavstand på 3 kvartaler til Rockefeller Center.
Staff was polite and easy to work wjth Boiler maintenance was being performed during our stay and hot water was shut off during peak shower periods. I would've expected this to be performed when people sleep to avoid customer disruptions. The adjoining restaurant does not prefer hotel customers and actually locks the door between the two facilities.
Clean, centrally located and a great value. Would definitely stay again.
The location is great. The people are friendly, especially the bell hops and housekeeping. It is a great location within walking distance to everything. The little restaurant next door is a great deal with huge portions. Not have enough outlets by the bed to charge more than one phone. I did not like having a 225.00 " security charge" charged to my credit card. They said in case we smoked in a non smoking room, but this is an excessive about of money to have tied up while on vacation in NYC. I am praying that it is released. The front staff said it would take up to 4 days. Also did not like having to pay for wifi.
The location was great (easy taxi access, and walkable throughout the theater district) and the price was good. I had frequent trouble with my key card, the hot water faucet in the shower fell off - but that may have just been bad luck
Nice clean new rooms. Friendly staff! The elevators were a little slow but we had no problems. There was a problem with getting a package delivered to the hotel wires got crossed by staff?
Hotel has no ambience, no place to sit and relax outside the room. No lounge or fireplace, no lobby bar, no hotel restaurant. Rooms are decent size, but bedding is thin and uncomfortable, air conditioning/ heating is difficult to control, rooms are separated from one long noisy corridor by thin doors. Housekeeping is great, but very noisy if you are on anything but PST and want to sleep past 730AM. The breakfast "cafe" is a single basement common room where you self serve a mediocre breakfast, even coffee and juice from dispensing machines. Whoever owns this hotel cares little about the guest experience, period. That is evident from the basic design of EVERYTHING. But Hotel location is good. If you must stay here, get a room on the north side facing the back of the "tenements" on 49th. A little kid babble from those homes is better than listening to police and fire sirens all night. Pretty much everything could be improved except the location.
Family vacation with a 10 & 12 yr old. The location was good for us. The size of the hotel room was comfortable, actually larger than I expected for NYC, and it had a mini fridge and microwave which was great with kids. The staff was very friendly and very helpful. The bathroom was small but that's what I expected and my only real complaint was the water pressure. I literally had to run around the shower to get wet and getting the the shampoo and conditioner out my hair was a challenge. Overall I would stay again without a doubt.
Good central location to transportation that we use while in the city. Known entity. Have to pay large fee for Wifi when even coffee shops offer it for free. Big gouge. Only one usable electrical outlet in room. You charge your phone or you have AC, but not both. Other outlets are hidden behind furniture.
The room I stayed in had been renovated recently and while not the Taj this place was charming. The staff were all friendly and helpful. It was raining one morning and they loaned me a nice big new umbrella. I was working a lot and so I didn't mind that there wasn't a giant pool on the roof with deck chairs. If go back for sure. Nothing I can think of. I mean it's an old stately hotel. The dining room was a bit long in the tooth. But I liked the place.
The location was great, the rooms were clean, and we had generally no problems. The elevators can be kind of finicky and slow.
We selected an ADA access double double executive room, which was spacious, extra nice since space in NYC is at a premium. The location is away from the madness of Times Square, but so very close that you are not hiking to see the shows. The shower was probably my favorite feature, with a fixed shower head and separate hand-held unit. I wish all units had those, not just the ADA ones. The beds are very comfy, and the linens fresh. I had just seen that Daily Mail report of beds being remade instead of getting fresh sheets, so I was paying attention to that! The best part of a stay at the Belvedere is the staff. To a person, they are all knowledgeable, helpful, and pleasant. I can't wait to see them all again on my next stay. The elevators are in desperate need of performance overhaul; they are very, very slow. Good thing there are four of them!
The fact that there was only decaf coffee pods in the room. People staying in a hotel do not always want just decaf. The room we stayed in had no bathtub and I was very disappointed with that.
Very clean rooms. Proximity to Times Square, subways and restaurants. Will definitely stay here the next time we visit New York.
the concierge service was excellent!! got me on the right subways. especially Diana
Great location just west of midtown; walking distance to times square, theater district, and all NYC shopping. The hotel's heat could not be adjusted and the very old window unit air conditioner did not work. It was 3 degrees outside when we stayed there and yet we had to open the window just to cool down the room to a reasonable temperature; even then, it was uncomfortably hot. The front desk said they would send an engineer to our room to fix the heat but no one ever came. The hotel staff was generally friendly but not extremely helpful. When we left, the concierge said they would send a bag cart and bell-hop to our room to take our bags down to our car, again, no one ever showed up - not a big deal, we can carry our own bags, but that's not service worthy of a 'four-star' hotel in NYC.
almost nothing beds are horrible elevators are not adequate - very long wait rooms are too noisy
Happy hour with wine from 5pm to 6pm included, being able walk to theaters and restaurants plus sightseeing bus. When we checked in we were only given a choice of a room on the 8th floor or told the 16th floor was more quite, so we took 16th floor. The room was so small and old the next day we were going to leave. At this time I also told the front desk I was a travel agent and have sent lots of clients to this hotel only it was so different than the larger more modern rooms I had before. At that point I was told uou did have nicer larger rooms and I would have to pay $35 plus tax more per day. So we decided to change rooms and we very happy we did. This shouldn't happen because we were late the night before and the nicer rooms were still available, we should have been given this without any additional charge. To us this was not right plus the picture we saw of the room when we booked was the room we finally received,I told my friend see the rooms are nice when we booked on line, they I was embarrassed when we got to the room. Next time I'll check the other 3/4 hotels in the area first. Plus if I send clients to the Belvedere Hotel I'll have to tell them about the rooms they will not want and make sure they ask for the recently remodeled rooms. This should have never happened with the rooms we should receive what we booked and so should all clients. Best Regards, Donna Leipper
Clean, centrally located and a great value. Would definitely stay again.
The location is great. The people are friendly, especially the bell hops and housekeeping. It is a great location within walking distance to everything. The little restaurant next door is a great deal with huge portions. Not have enough outlets by the bed to charge more than one phone. I did not like having a 225.00 " security charge" charged to my credit card. They said in case we smoked in a non smoking room, but this is an excessive about of money to have tied up while on vacation in NYC. I am praying that it is released. The front staff said it would take up to 4 days. Also did not like having to pay for wifi.
The location was great (easy taxi access, and walkable throughout the theater district) and the price was good. I had frequent trouble with my key card, the hot water faucet in the shower fell off - but that may have just been bad luck
Nice clean new rooms. Friendly staff! The elevators were a little slow but we had no problems. There was a problem with getting a package delivered to the hotel wires got crossed by staff?
Good central location to transportation that we use while in the city. Known entity. Have to pay large fee for Wifi when even coffee shops offer it for free. Big gouge. Only one usable electrical outlet in room. You charge your phone or you have AC, but not both. Other outlets are hidden behind furniture.
The room I stayed in had been renovated recently and while not the Taj this place was charming. The staff were all friendly and helpful. It was raining one morning and they loaned me a nice big new umbrella. I was working a lot and so I didn't mind that there wasn't a giant pool on the roof with deck chairs. If go back for sure. Nothing I can think of. I mean it's an old stately hotel. The dining room was a bit long in the tooth. But I liked the place.
The location was great, the rooms were clean, and we had generally no problems. The elevators can be kind of finicky and slow.
We selected an ADA access double double executive room, which was spacious, extra nice since space in NYC is at a premium. The location is away from the madness of Times Square, but so very close that you are not hiking to see the shows. The shower was probably my favorite feature, with a fixed shower head and separate hand-held unit. I wish all units had those, not just the ADA ones. The beds are very comfy, and the linens fresh. I had just seen that Daily Mail report of beds being remade instead of getting fresh sheets, so I was paying attention to that! The best part of a stay at the Belvedere is the staff. To a person, they are all knowledgeable, helpful, and pleasant. I can't wait to see them all again on my next stay. The elevators are in desperate need of performance overhaul; they are very, very slow. Good thing there are four of them!
Very clean rooms. Proximity to Times Square, subways and restaurants. Will definitely stay here the next time we visit New York.
the concierge service was excellent!! got me on the right subways. especially Diana
Family vacation with a 10 & 12 yr old. The location was good for us. The size of the hotel room was comfortable, actually larger than I expected for NYC, and it had a mini fridge and microwave which was great with kids. The staff was very friendly and very helpful. The bathroom was small but that's what I expected and my only real complaint was the water pressure. I literally had to run around the shower to get wet and getting the the shampoo and conditioner out my hair was a challenge. Overall I would stay again without a doubt.
Happy hour with wine from 5pm to 6pm included, being able walk to theaters and restaurants plus sightseeing bus. When we checked in we were only given a choice of a room on the 8th floor or told the 16th floor was more quite, so we took 16th floor. The room was so small and old the next day we were going to leave. At this time I also told the front desk I was a travel agent and have sent lots of clients to this hotel only it was so different than the larger more modern rooms I had before. At that point I was told uou did have nicer larger rooms and I would have to pay $35 plus tax more per day. So we decided to change rooms and we very happy we did. This shouldn't happen because we were late the night before and the nicer rooms were still available, we should have been given this without any additional charge. To us this was not right plus the picture we saw of the room when we booked was the room we finally received,I told my friend see the rooms are nice when we booked on line, they I was embarrassed when we got to the room. Next time I'll check the other 3/4 hotels in the area first. Plus if I send clients to the Belvedere Hotel I'll have to tell them about the rooms they will not want and make sure they ask for the recently remodeled rooms. This should have never happened with the rooms we should receive what we booked and so should all clients. Best Regards, Donna Leipper
Staff was polite and easy to work wjth Boiler maintenance was being performed during our stay and hot water was shut off during peak shower periods. I would've expected this to be performed when people sleep to avoid customer disruptions. The adjoining restaurant does not prefer hotel customers and actually locks the door between the two facilities.
Hotel has no ambience, no place to sit and relax outside the room. No lounge or fireplace, no lobby bar, no hotel restaurant. Rooms are decent size, but bedding is thin and uncomfortable, air conditioning/ heating is difficult to control, rooms are separated from one long noisy corridor by thin doors. Housekeeping is great, but very noisy if you are on anything but PST and want to sleep past 730AM. The breakfast "cafe" is a single basement common room where you self serve a mediocre breakfast, even coffee and juice from dispensing machines. Whoever owns this hotel cares little about the guest experience, period. That is evident from the basic design of EVERYTHING. But Hotel location is good. If you must stay here, get a room on the north side facing the back of the "tenements" on 49th. A little kid babble from those homes is better than listening to police and fire sirens all night. Pretty much everything could be improved except the location.
The fact that there was only decaf coffee pods in the room. People staying in a hotel do not always want just decaf. The room we stayed in had no bathtub and I was very disappointed with that.
Great location just west of midtown; walking distance to times square, theater district, and all NYC shopping. The hotel's heat could not be adjusted and the very old window unit air conditioner did not work. It was 3 degrees outside when we stayed there and yet we had to open the window just to cool down the room to a reasonable temperature; even then, it was uncomfortably hot. The front desk said they would send an engineer to our room to fix the heat but no one ever came. The hotel staff was generally friendly but not extremely helpful. When we left, the concierge said they would send a bag cart and bell-hop to our room to take our bags down to our car, again, no one ever showed up - not a big deal, we can carry our own bags, but that's not service worthy of a 'four-star' hotel in NYC.
almost nothing beds are horrible elevators are not adequate - very long wait rooms are too noisy
