New York Hoteller i East Village

The hotel was disgusting, I had bugs in our room. It was dirty, extremely noisy and the hotel staff that checked us in were extremely rude. I sent an email to the hotel and they did not even respond back to me which I find completely unprofessional.

The staff was rude, the hotel room was not clean and had bugs. I sent pictures to the hotel email and they have yet to respond to me. The room was extremely noisy. The whole experience was awful and I would never stay there again.

Water leak in bathroom, incredibly noisy and required earplugs, very tiny and cramped, fixtures falling off the wall, shades didn't fully block light from outside. I felt misguided by the reviews. Had to book a room with another hotel after first night.

How is this hotel available for online bookings? When I arrived for a business trip, I walked upstairs to the check-in hallway (not a lobby) to meet a man behind plexiglass who told me that the hotel is CASH ONLY but there was an ATM I could use (for a large fee). I was given a key card to my room that was up another flight of stairs at the end of a long hallway. This is clearly a rent-by-the-hour establishment. My room barely fit a full bed and the window in my room opened to a cement chute. No light here! (For a size comparison, think half the size of an interior budget cabin on a cruise ship). It was late so I decided I could suffer through one night. I have stayed at Red Roof Inns with nicer amenities, though. The radiator sounded asthmatic and kept me up most of the night. The bathroom had sandpaper towels (one of which was terribly stained), a shower with no hot water and poor water pressure, and a tiny bar of soap and half-filled bottle of shampoo. No conditioner, lotion, washcloths, hair dryer, or even glasses for water. There is a warning on your receipt when you check in that the management is not responsible for any personal property left in the room. If you want to secure your things while you are out, you have to check them behind the plexiglass in the tiny "office." The worst part of my stay was that when I woke up, I felt itchy. I couldn't shake the feeling all day. After my business meetings I booked a red-eye home and forfeited the second night stay. AVOID!