New York Hoteller i Financial District

I had a PHENOMENAL front dresk staff Saturday when I got in! Super helpful!!

The location was very convenient to all of the Financial District. The attached restaurant provided good food and standard NY prices. The room was clean, quite (outside noise was minimal) and the staff very accommodating. Although the parking was discounted, it was about a block away. It was not clear where the parking facility was located and I circled the blocks a few times and wound up having to call the hotel to give me instructions on where to go.

The location, included amenities, and service were all spot on. Will definitely return here. Only complaint was the hard bed. That said, it was well worth the trade off.

The room was quite clean and comfortable. I really enjoyed the water bottle refill station.

The location was prime. Especially if you're staying in the area for buisness. View was amazing. Staff was VERY friendly. Left some medication in my room after check out and they let me back into the room to grab it. The staff could work on giving better directions, but they were friendly and eager to help. Everything was clean and new. Also was nice cherry on top to be able to stay you've stayed at the tallest Holiday Inn in the world. Bar area was nice and bartender was friendly and offered us a free drink. Would certainly recommend this hotel if you're staying in the Financial District of Manhattan. The room was small. The king size bed took up about half the room, but we were only staying a night so we didn't mind. Also, the parking was a few blocks away, not well marked and a bit pricey (it is NYC after all). It was a bit of a hike to get to Central Park, Times Square etc. but the Statue of Liberty and 9/11 memorial/Freedom Tower are a short walk. No need for a cab or subway.

Very nice stay. Almost my dream hotel room. The vendor machine at 10th floor doesn't work.

Convenient and clean. The rooms were a bit smaller than What I was use to.....but comfortable bed

We arrived very early New York morning The hotel gave us a beautiful and very soon we got our room. Very nice hotel, our room too. Very comfortable, new and inviting. We were assisted by representatives of all that we had to receipt and received excellent service and answers to all our questions. We would be happy to stay at the hotel, even when we get next time.

Location to major tourist attractions a huge plus! The 9/11 memorial and Statue of Liberty close by. Access to the subway is also walking distance. The room was small. The bathroom was even smaller. Could barely close the door once you step in. The elevator took forever to get to my floor. Over 10+ minutes. When the elevator doors finally opened, it's packed with people. I had to go down 13 flights of stairs with luggages! Not happy at all!

The location was great! Everything was at walking distance! The check out too early!

Bathroom design is too crampy, no place to put extra toiletries. there was no refrigerator in my room.

friendly and helpful staff no vent in the bathroom.

This guest did not leave comments about this hotel.

I loved this hotel. It was perfect! The staff was super accommodating and friendly. The room was clean and quiet. Good mix of couples, and families with older children. For the location and price, I could not have stayed a better place.

Great Location. No.

Good value No

The bed is very comfortable, and the shower is excellent. Can't think of anything.

The hotel staff overall was fantastic. The breakfast staff was absolutely outstanding, so pleasant, attentive and professional!! Kudos! N/a

Great location, near tons of subway stops. Away from the hustle and bustle of midtown.

that we had to leave

The location, the amenities, the staff, and the rate ... everything about this hotel was spectacular. I suggest everyone at least take a look at the restaurant that overlooks the 9/11 memorial and the rooftop deck. The staff at 10pm and at 10am were bubbly and personable but most importantly, they were extremely helpful. I can't say enough nice things about this property. The only negative that I could possibly mention is the water pressure wasn't as strong as I like. Other than that, everything was wonderful.

clean well appointed room with great view and great price

LOCATION!

Location and value were superb! Nothing

Ice cold filtered water and plastic bottles to fill, free of charge, on every floor - a lovely amenity in NYC in July. Room was luxe and comfortable, affordable by NYC standards, but there are signs that maintenance is being deferred - poorly patched ceilings and window seals, sluggish drains, housekeeping giving the once-over instead of a real cleaning. This was our second stay, but it was nicer last year. I hope it will be back on the upswing again next year! Better housekeeping and maintenance required - it's far from filthy and broken-down, but as an experienced traveler, I can see signs that things are being given a lick and a promise instead of the required cleaning and maintenance. My son's white socks were BLACK on the soles from walking around the carpeted room.

Great price and good view from the 17th floor

Clean rooms, the staff was incredibly helpful and very friendly (gave us an upgrade, too!), great price, rooftop restaurant/bar had great views and a nice happy hour. There is a lot of construction near Ground Zero which can make it a little noisy during weekdays, but obviously that's not their fault and it really wasn't anything terrible. And over the weekend there was no noise at all.

Modern and clean. Very secure.

Service, vibe, ambience, location Workout facilities.

The location to everything downtown New York was excellent; walking distance. The restaurant "Felice" was one of the best Italian Food I have ever had. Staff friendly!!

We were greeted by the courteous staff after entering the unique entryway. A staircase surrounded by old books, leather seats, and an inviting chess set adorn the hall adjacent to a wine bar we were glad not to miss. The gold elevators requiring a room key to access brought us to our room. The bed was so comfortable, the room had a refreshing old school/hipster vibe. It has all the amenities you would expect from a great hotel and ten times the style. The location allowed us to hop on any subway we wanted and surrounded us with several landmarks and restaurants. We'll be comparing other hotels to this one from now on. The maids were even really nice to us. We loved staying in New York and even loved sitting back with a glass of wine in our room. I didn't like leaving.

Very mediocre fitness center. Due to limited space perhaps they could work out an arrangement with a nearby gym.

Overall great experience- modern, great staff, excellent restaurant. Would stay again!

The room was great, good views, good toiletries, nice lobby and restaurant. Loved it. Hot water was not consistently hot enough.

room was great

This guest did not leave comments about this hotel.

Size of room, beautiful lobby Check out process too slow, no live broadcast or cable/satellite TV

Spacious rooms with all necessary amenities in a suite. Yes, there was only one items. The cleaning staff is too harsh with their cleaning products. The white bed sheets were indeed white but they had a heavy smell of bleach. In the 2 rooms I stayed this was the case. Bad for the environment & humans sleeping.

Great experience Pillows could have been fluffier

Everything'!

The room was great, mosre like a small apartment. Unloading and loading by car was inconvenient.

Has a nice boutique-ish vibe. Good music on the 5th floor lobby. Great location. Excellent staff. The rooms were large, clean and quite modern. No on-premise restaurant but not a biggie - plenty of good restaurants around.