DoubleTree by Hilton New York City - Financial District

Location, Facilities, proximity to stores and very close to the Broadway line subway

The hotel staff could not resolve the issue of the beeping sound coming from the bathroom (air trapped in the water pipes). When it happened late night, we had trouble sleeping. Not a good experience.

Location excellent

I have asked for a quite room during the reservation. Hotel acknowledge that request quite quickly. I got a communicating room with a noisy neighbour using his TV the whole night! couldn't sleep at all. Hotel should not have provided me with a communicating room.

Location was great. Close to popular downtown Manhattan attractions and everything was walkable

No complementary breakfast and limited dining options

The position is really convenient. Many metro stops close by. The coffee machine in the room is also very convenient. The bed were really confortable and the shower super spacious. Also, the toilet flush got stuck but we had it fixed instantaneously.

Only few minor issues. The housekeeping could work better (sometimes the cleaning lady comes very early in the morning or late in the afternoon, which is not ideal) . Also sometimes not all the room items were refreshed daily (such as coffee products, the shower gel, the toilet carpet disappeared from time to time). The rooms are a bit too noisy (noise from adjacent rooms). The toilet is not very well designed.