Meget vennlige, hjelpsomme og hyggelige ansatte.Rommet var stort og standarden var bra.Veldig god og variert frokost. Knallbra beliggenhet med Kensington Gardens like ved, samt kort vei til undergrund og butikker. Vi hadde noen kjempefine dager på dette hotellet:-) Temperaturen på rommet ble satt kraftig ned når vi var vekke, og det var iskaldt når vi ankom utpå kvelden. Da vi fikk regningen på frokosten, etter vi hadde spist gikk de ut I fra at vi hadde "Full English Breakfast" uten å spørre, slik at vi måtte korrigere. Jeg liker ikke å klage på regninger , men det utgjorde ganske mye da frokosten var dyr I utgangspunktet. Det hadde vært mye enklere om de spurte hvilken frokost vi ville ha før vi spiste, så slapp vi som gjester å ta dette opp med de ansatte. Ikke no big deal, men irriterende
Fint hotell med sentral beliggenhet. Flott for gå-/joggeturer i Hyde Park.Fin utsikt. Stort luftig rom. Kunne ønsket at frokost var inkludert
Vennlig og hjelpsom betjening. Standard enkeltrom nr. 109 luktet mugg. Det var vannskader nederst på baderomsdøren, så årsaken kan ha vært en tidligere oversvømmelse på badet.
Dette er et utrolig flott Hotell , med nydelig beliggenhet midt i London. Et 5 stjernes Hotell med alt. 24 timers room service, trenings senter, resturant , bar , casino , spa , buisness senter med data og internett. Jeg betalte 115 pund for rommet gjennom Booking.com som er en veldig god deal . Siden min. prisen hos hotellet er 315 pund. Alle de ansatte yter en kjempe service , du blir behandlet som en konge og alle hilser paa deg. Paa rommene finner du en Ipod spiller , volum knapp paa badet saa du faar musikk og kan hoere lyden fra TVen. Kjempe stor seng og en dusj med litt for mange funskjoner. Jeg vil bo her igjen og anbefaler Hotellet sterkt. Lobbyen paa Hotellet er utrolig fin , utsiden av Hotellet ser ikke like fint ut som innsiden. Oensker gjerne at naar du bor paa 5 stjernes Hotell maa du ikke betale extra for aa bruke TVen paa rommet, internett i Lobbyen . Eneste som er aa trekke ned paa er at du maa betale for alt extra paa Hotellet.
Beliggenheten ved Kensington Gardens.Godt tilbud bar og restaurant. Nei.
The attention to detail by all hotel staff, impeccable standard of the interior and most importantly of all the welcome and care towards our pet spaniel dog.
All of it no
We don't have any complaints about the hotel or the staff whatsoever. Everything was arranged extremely well. Location opposite Hyde Park very nice. We will definitely we going back.
everything, every body was so friendly.
style and service
Beautiful room. Staff was incredible!
The staff was very friendly and helpfull. We had a room with a view at the park, which was great. When we got back to the room in the evening, housekeeping had been there and had laid back the blackets and lit a candle, which created a very 'at home' atmosfere. The first morning we had a late breakfast and the buffet was not very well stocked. However, they made that up the next day with one of the best breakfasts we ever had!
Stellar service, charming decor, perfect location
Very nice hotel, good staff, nice atmosphere May be a bit expensive, but worth it
Welcoming staff if a bit over attentive! Nothing too much trouble. My friend joined us for drinks in the bar area early evening and was questioned extenisvely as to why she was entering the hotel! Very vigilant from a security point of view but our guest name should have re-assured the concierge staff she was on legitimate business ;this appeared not to be the case.
Flott beliggenhet. Hyggelige rom. Meget sentralt i London
svært god service og hyggelig personal.det var rent og ordentlig. houscleening var i seneste laget,rundt kl. 17.da slappet vi av, og måtte ut av rommet.dette burde vært gjort tidligere på dagen. rommene var svært små!
Sentral beliggenhet i forhold til Hyde Park, og sentrum i London. Lett tilgjengelig i forhold til sightseeing.
Veldig bra beliggenhet. Vennlig serviceinnstillt betjening. Bodde på single rom der sengen var plasser slik at den delte rommet i to og gjorde det nesten umulig å passere sengen uten å måtte gå over denne.
Vi var 3 venninner på jentetur og hotellet var perfekt for oss. Det var veldig rent, hyggelig personale og lite og intimt, perfekt beliggenhet, anbefales virkelig, og vi booker garantert igjen neste gang vi drar til London, sjelden bilder stemmer, men her stemmte alt, vi hadde juniorsuiten, og vi hadde god plass, noe som jo er sjelden for London. anbefales på det sterkeste;)
It was situated in a nice area close to many shoppingstreets and close to a tubestation and busstations We didn't get a real bed for our 5th familly member to sleep in. He had to sleep on the floor. Receptionist tried to help us with this matter but it wasn't more he could do. So we paid to much for the stay in comparison of the sleeping arrangements. Friendly receptionist and not a place if you like it new decorated.
The best thing of the apartment was it's location. The building was the traditional building of london, all made of bricks, really nice. And the free internet conection was good too. There are so many things. For example, it was al dirty, it is expensive for the services it offers, the kitchen cant be used neither, etc. Another thing is that nobody is at the reception of the hotel past 10 p.m. A man arrived at 1:30 a.m. and nobody was there to receive him, and he had booked a room for 134 pounds a night. The man stayed all night in the lobby shouting for the manage to wait him, but nobody came. When we woke up in the morning, we saw a note that the customer had left at the front desk, complaining about the situation, it was really crazy.
near the tube station and shopping centre. staff is very unhelp full, no receptionish, no common space or waiting space
nothing at all I did not like anything at this hotel
The location, very central. Bathroom facilities were not very good.
It was the worst experience we have ever had. Simply dreadfull... Never go there again. We checked out after 1 night, false advertisement. Dirty, old, rotten, nothing like the photos advertised, rude staff
The best thing about this apartment is that it is very centrally located. It is just a 5 minute walk from the High Street Kensington tube station and right next to the Kensington Park. The rooms were very small and the toilets even smaller. The shower stall was ridiculously small - it was impossible to get a proper shower. The lift is only up to the 2nd floor and then one had to climb up 2 flights of stairs to get to the top floor. One toilet was in the staircase landing. The building lacked basic cleanliness.
Very conveniently located.Good security. Very dirty and in need if maintenance.
Location - close to Kensington Gardens, Hyde Park and Albert Hall. Easy access to shops and transport. it was dirty and poorly presented. Advertised as self catering but ill supplied kitchen. There was little in the way of "luxury". Also during stay there were major probelms with the roof in the apartment foyer which made access almost impossible - an extreme fire safety risk.
Location Everything else. Very tired, dirty and unmaintained.