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The lifts. The service. The availability of the garage. The conviviality of the bar areas (both the open & cosy bars). The dedication of your cleaning staff. The laundry service. The proportions. The corridor lighting. And, above all, the location. The lack of Internet access (the business centre was occasionally out of action). The limitations of the room service menu for vegetarians. The limited number of T.V. entertainment channels - without in-house films The lack of a bath. No fresh air. The painting on the ceiling of my room.
Our stay at The Sanderson was perfect from start to finish. I called ahead to let them know that we were coming to stay for my boyfriend's birthday. From upgrading us to a huge, gorgeous room to delivering balloons, flowers, candles, and birthday treats, they truly went above and beyond to make it an amazing weekend. We can't wait for our next visit!
Stylishly minimalist, great shower, cool bar Dinner trolley not cleared
The lobby, spa and bar are brilliantly designed. Most parts of the hotel are chic and the overall atmosphere is very charming. The rooms are impractically designed. No provision made to accomodate suitcases even. Too much insistence on style and little attention to comfort. Great to hang out at all parts of the hotel except your room where everything seems like a mess since there are no practical provisions made. Very little storage so all the stuff just lies around the floor; also not very child friendly.
The location was great. Room beautiful but things like complimentry water in the rooms, toilet paper too much of a production. Restaurant staff and front door/desk/concierge great. Gym staff unfriendly and unhelpful. Great gym tho. See above.
Wonderful design interiors. The food in the Malaysian restaurant was amazing and the cocktails at The Long Bar were innovative and delicious - if very pricey at £11 a shot Some of the towels in the room were not 100% clean
unique design bed was uncomfortable
I like the desing and the location
Very fashionable feel to the hotel , Bar was enjoyable , sleighbed lovely. Food was good at breakfast. Maybe toilet area. Lacks privacy
General location was very good.Cleanliness was good No bar to have a drink with children over 18 had to be 21.Bar staff rude and ignorant.However, Bar manager was very considerate.Very trendy which was nice but thats where it ends i'm afraid. Would not book again.
The bar, this was very busy and fun place to be
For dyr frokost, så man foretrakk å spise den ute.
Utmerket beliggenhet i forhold til shopping, museer og teatre. vennlig og oppmerksom betjening. De Luxe rommet var romslig og bekvemt. Hadde vært greitt med vannkoker på rommet samt en skikkelig hårføner. Mye av innredningen på det nyoppussede badet hang nærmest og slang
Hotellstandarden var som forventet. Jeg var ikke opplyst om ombyggingsarbeider på hotellet, og det var svært mye støy både lørdag og søndag. Jeg ble vekket kl 08.00 begge dager av kraftig boring og hammring.
Veldig pent og ryddig hotell ! Endelig et hotell der det faktisk er likt på bildene av hotellet og i virkligheten! Utrolig beliggenhet ! Dårlig ventelasjon ! Blir tung luft visst man befinner ser på rommet i lengre tid! Prisene i baren og på hotellet kunne vært en del lavere.
sentralt rolig strøk det var arbeid utenfor romvinduet som vekket oss kl 0800. dette burde vært opplyst.
Clean,tidy,pleasant staff Bar drinks highly expensive in hotel....noise form entertainment area above our room was too much for our liking with chairs being dragged across the floors at late hours
I liked the rooftop bar. The friendliness of staff. and the champagne cocktails.
This little jewel of a hotel is Soho chic. I can't say enough good things about it! It is perfectly located, priced under similar hotels, small enough to be personal but large enough to have a really exceptional restaurant and rooftop bar that appeared to have a London insider following. I say it is the best kept secret in London & would recommend it to anyone! Absolutely nothing!
Location is just perfect, clean room The room is far too small for its price. Breakfast is poor.
Great location. Good service. Brilliant rooftop bar.
The staff are very nice & helpful. The steps infront of the enterance gate which makes it a bit difficult for baby strollers.
Unfriendly personal; worn out hotel and a shame for the hilton group. Compared to the langham hilton where I stayed 2 nights before. This hotel is totally out of wack in price quality; Their web site is misleading.
close from shops and resturants I came early in the morning and there was no rooms available! they let me wait for more than one hour although I came from long distance trip! didnt give late check out!
the most we like was the location in the centre the most accept the room and the lobby where very bad.chairs in the breakfast room was onacceptebel.the bar on the roof was very , very bad, while the price is a hilton price. no we nevr schould go back.we always are going to hilton in the world but this was the most bad hilton we ever saw.
My stay was for just one night and for business use, but the 2 key factors for me were location and cleanliness. The checkout was poorly staffed.
very central and comfortable...easy to reach public transport...rooms clean and comfy though a bit too small breakfast was expensive and pay TV did not work
I stay in this hotel at 3 time, but at that time my room was auful - all was broken and was very uncomfortable.
Great location Hallway is dirty, room does not have tea/coffee maker, however when we asked they did bring us.
A great central location, yet quiet. Close to Oxford Street, convenient for shopping. Near tube station and city attractions/parks. Hotel staff not helpfull (We asked for info how to get to Luton airport and they sent us to the wrong train station. We almost missed our flight). Twin room was small for two people, internet connection and pay TV not working. Rather expensive (201 pounds/night excl. breakfast). Not really a five star hotel.
Perfect location Probably it's time to invest in a new remote controls of the TV sets!
Romslige rom, og godt utstyrt. Uslåelig beliggenhet. Aircondition på rommet Hotellpersonale kom inn på rommet 4 ganger under oppholdet uten å banke på døra først - bør vel være et minstekrav for et hotell av denne standarden
Perfekt beliggenhet for shopping, perfekt størrelse på rommet hvis man ikke skal være der altfor mye, mye for pengene, veldig hyggelig og serviceinnstilt personale. Temperaturen på dusjen kunne vært litt mer stabil.
Perfekt beliggenhet ved Oxford Street Altfor lang tid før vi fikk rommet (kl 1500) Måtte vente 1 time. Altfor myke senger
Meget bra hotell. Fine, rene rom, god frokost, hyggelig personale og perfekt beliggenhet. Gangavstand til det meste.
Veldig sentralt hotell i London, perfekt for shopping. Hyggelig personal og greie rom. Bestilte delux rom for å få litt større rom. Trege heiser.
beliggenheten noen av personalet var ikke like hyggelige.
Helt greit hotell for den prisen :)
Det var en trivelig atmosføre og persjonalet var veldig hyggelig. Det var veldig lytt der.
Hotellet ligger meget bra til i forhold til Oxford Street. Hotellet har en bar/ restaurant på toppetasjen som har flott utsikt. Heisene på hotellet trenger oppgradering. Noe slitene rom.
Veldig sentralt beliggende, ypperlig for shopping.
Staff excellent Room smelt awful but the staff offered another room but I did not want to move so they made arrangements for the smell to be eliminated and when we returned to the room 6 hours later it was perfect
Clean, tidy and great location for town. It was not made clear when booking that the room was not paid for even though my full credit card details were taken. The reception staff at the hotel actually wanted to give a room with no electricity in it ???!!!!???? I had to insist on having a room in full working order just from a Health & Safety aspect. Middle of winter, snow on the ground and a room with no electricity - I don't think so ...!!
we only used the hotel as a base but everything was clean tidy staff was excellent was able to store ours bags there before and after we had checked in and out which was a great help
The location is convenient to Oxford/Regent Streets, shopping, Soho and surrounded by a good selection of restaurants. The hotel rooms were not air conditioned and the ventilation to the rooms very poor (a single open window). To room was like an oven! Don't book during hot weather!
The staff Personly I would have liked a larger room but every thing else was great
None The room was a cupboard the only big enough for one person, television didn't work, bathroom needed maintaining very poor condition.
The hotel was in general very good. Our room, which was 209 had a large and very noisy extractor fan outside our window, the noise in the early evening drowned out the tv. The most annoying part was to be woken at 7am by the noise again, to be woken at that time on a Sunday morning was not acceptable, had we been staying another night we would have asked for another room or a full refund. We stay in London several times a year and would consider staying with you again if you were willing to discount our next stay and guarantee we would not have such a room again.
staff very helpful. convenient for shopping. comfortable beds. our twin room was quiet even with the window open.
Brilliant location; lovely exterior. "Superior double" room far too small; cold room; even colder bathroom; no plug in sink; no hook on bathroom door.
Perfekt beliggenhet midt på Oxford street!! Små rom og mye trapper
Store rom med mulighet for flere til å dele rom. Enkelt men greit når en ikke skal være for mye på rommet eller har behov for Div fasiliteter Noe dårlig renhold på rommet. Støvete, flekkete lakenet. Kald og trekkfullt for de som lå ved vinduet.
sentralt beliggende i forhold til shopping frokosten
Flott beliggenhet i en forholdsvis sidegate til sentral del av Oxford Street. Utmerket for schopping og storbyferie. Mange smale trapper
Beliggenheten!! Helt supert!! Hadde 5 mannsrom, stort og fint. Kjedelig frokost. Noe støy på natta. Litt harde madrasser på sengene! .
beliggenheten Rommet var ekstremt lite det er smal trapper. Her vil jeg ikke bo om det begynner å brenne.
Her er det kun beliggenhet, ligger kun få minutters gå tur ifra Oxford Circus og Regent Park undergrundstasjoner. Hotellet er svært slitt men ok renhold og grei frokost! Om kun på shopping tur til London og på lavt budsjett, så drar jeg tilbake dit! Fjern det forferdelige hodegjerdet på sengene!
sentralt, men samtidig i et området med lite støy. Inneholdt det vi trengte, var rent, men litt slitent. Sov godt, fikk enkel, men god frokost. fikse dusj opphenget på rom 4
Hallam hotell ligger veldig nær den store shoppinggata Oxford circus. Det var små koselige rom som passer for et par dager Badet
Veldig sentralt. Personalet var hyggelig så lenge du var hyggelig mot dem. Hadde ryddet pent på formiddagen etter vi hadde gått ut. Trangt lite rom. Virker skittent. Gammel skitt på radiatorer. Nesten bare varmt vann i dusjen. Dobbeltrom har bare dobbeldyne. Altfor varmt på natta.