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Beliggenhet nær sentrum av London. Stille og rolig strøk. Bra hotell til den prisen. Hyggelig betjening og bra standard på rommet.
Rommene 1-40 var ut mot tuben, mens vårt rom (40 -->) var ut mot nabohotellet. Derfor var det veldig stille og rolig. Frokosten var helt fantastisk. Masse å velge mellom (pølser, bacon, eggerøre, egg, bønner, brød, syltetøy, honning, frokostblanding, fersk fruktsalat, yoghurt, juice, melk, kaker +++). Store, lyse rom. Rent og fint. To restauranter med typisk engelsk mat og asiatisk mat + kafé. Sentralt (vi fant en snarvei til Kensington High Street). Litt dyr frokost (£ 15) selv om den var veldig god!
Bra standard overalt. Innbydende resepsjon og spisesteder. Rommet var rent og fint og rengjøring var bra. Noe støy fra T-banen rett utenfor rommet (603)
Lavt støynivå i hotellrommet. God frokost. Trivelig og hjelpsomt personale. Lett å få tak i taxi ved hotellet. Litt langt unna bykjernen. Trist plass for oss som liker en røyk til kaffen. Trang frokostsal.
Sentralt,kort vei til t-bane(Highstreet Kensington) ca.5min. gange.Stille og rolig område uten trafikstøy.Stort sett alt av fasiliteter på hotelet.Passe store rom med gode senger. Badet trenger opppussing,kaldt og varmtvann er separat i servanten.
Beliggenheten ved Kensington Gardens.Godt tilbud bar og restaurant. Nei.
Dette er et utrolig flott Hotell , med nydelig beliggenhet midt i London. Et 5 stjernes Hotell med alt. 24 timers room service, trenings senter, resturant , bar , casino , spa , buisness senter med data og internett. Jeg betalte 115 pund for rommet gjennom Booking.com som er en veldig god deal . Siden min. prisen hos hotellet er 315 pund. Alle de ansatte yter en kjempe service , du blir behandlet som en konge og alle hilser paa deg. Paa rommene finner du en Ipod spiller , volum knapp paa badet saa du faar musikk og kan hoere lyden fra TVen. Kjempe stor seng og en dusj med litt for mange funskjoner. Jeg vil bo her igjen og anbefaler Hotellet sterkt. Lobbyen paa Hotellet er utrolig fin , utsiden av Hotellet ser ikke like fint ut som innsiden. Oensker gjerne at naar du bor paa 5 stjernes Hotell maa du ikke betale extra for aa bruke TVen paa rommet, internett i Lobbyen . Eneste som er aa trekke ned paa er at du maa betale for alt extra paa Hotellet.
Vennlig og hjelpsom betjening. Standard enkeltrom nr. 109 luktet mugg. Det var vannskader nederst på baderomsdøren, så årsaken kan ha vært en tidligere oversvømmelse på badet.
Fint hotell med sentral beliggenhet. Flott for gå-/joggeturer i Hyde Park.Fin utsikt. Stort luftig rom. Kunne ønsket at frokost var inkludert
Meget vennlige, hjelpsomme og hyggelige ansatte.Rommet var stort og standarden var bra.Veldig god og variert frokost. Knallbra beliggenhet med Kensington Gardens like ved, samt kort vei til undergrund og butikker. Vi hadde noen kjempefine dager på dette hotellet:-) Temperaturen på rommet ble satt kraftig ned når vi var vekke, og det var iskaldt når vi ankom utpå kvelden. Da vi fikk regningen på frokosten, etter vi hadde spist gikk de ut I fra at vi hadde "Full English Breakfast" uten å spørre, slik at vi måtte korrigere. Jeg liker ikke å klage på regninger , men det utgjorde ganske mye da frokosten var dyr I utgangspunktet. Det hadde vært mye enklere om de spurte hvilken frokost vi ville ha før vi spiste, så slapp vi som gjester å ta dette opp med de ansatte. Ikke no big deal, men irriterende
Vennligst skriv minst 15 ord
Veldig bra beliggenhet. Den engelske atmosfæren og Lobby veldig bra.Hyggelige ikke engelske resepsjonister, men preget av lite kunnskap. Ankom hotellet kl.11 Rommet var ferdig og ba om å få se det. Det var ok. Men vi fikk ikke flytte inn. Vi måtte vente til kl.13 !! Kunne få det kl.12 mot ekstra betaling !!! Det er det frekkeste jeg har opplevd. Spurte om resepsjonist kunne Google restaurant Chicago Rib.. i Knightbridge. Den fant de ikke. P.g.a regn bestillte vi Taxi. Etter 10 min.kom en minicab som skulle ha £20.- til Waterloo Station. Har bodd i London og vet det er feil. Tok Taxi(Black-cab) og betalte £ 12,50 !! Gå ut og finn Taxi selv. På rom 304 er den ene twin-sengen helt vaklevoren.
God beliggenhet, vennlig og serviceinnstilt personale, god frokost, boblebadekar på rommet Rommet var litt mindre enn forventet, hadde endret fra superior til executive king som skulle ha "større sitteområde" dette svarte ikke helt til forventningene. Sengen var ikke king size!! Boblebadet virket ikke men ble reparert etter andre gangs rapport om det. pc til bruk for gjester I resepsjonen var veldig treg
Bra rom, hyggelig personale, fin beliggenhet. Mere frukt og bedre oster til frokost.
Beliggenhet, fasiliteter og rom Lunkent bacon til frokost. Småsleip og ikke altfor kjapp betjening i resturanten.
service fra hotell folkene var veldig bra. Vi ble tatt godt imot. det var god mat og frokost. Måtte bare vente høyst 1 min. på å få tildelt bord til frokost. Rommene var veldig fine og passe store til 2+ 1 liten på 2 år. bra buss og taxi forbindelse. Ble kjørt i hotellets bil tilbake til flyplassen og det blei biligere enn å ta taxi. Heller ikke langt til mat butikker, resturanter og shopping. og kort avstand til fri park.
Flott beliggenhet, høy standard, rent og pent, gode senger, super frokost, hadde dessverre for kort tid til å prøve hotellets spa-avdeling. Litt lytt og gulv som knirket veldig
The location is perfect being steps from the South Kensington tube station and close to museums, shops, food, etc but not right next to the major tourist stops so you don't feel you are surrounded only by tourists. Plus, free drinks in the mini fridge The rooms were on the small side but what would be expected in London.
Everything was state of the art. Staff were very helpful. Location is great with the underground close by and a bus stop out front. Prime location in an outstanding area of London
Everything...gorgeous facility, interesting decorations, lovely staff, fabulous location...just shy of perfection!Q Rooms are not huge, but still loved loved loved the hotel
I like location and the interior design very much. And the staff is great. Bit limited on spaces (room and public place)
Location and layout. Hotel is located right beside tube station and within a lot of great amenities and attractions.
Due to airline delays, our exhausted family of three arrived at the Pelham after midnight and was met with a warm welcome and beautifully appointed room (with a comfortable extra bed set up as requested for our son). Our only regret is that we couldn't stay longer. The Pelham could not have been lovelier, and the location is a perfect home base for exploring London.
I first stay at the Pelham in 1993. Based on this stay it is as good or better than ever. A civilized haven in the best corner of London.
The hotel's very central and a walking distance from many attractions - even in the cold winter weather. Museums, Harrods, high-end shopping and parks are all very near. The staff is extremely helpful and friendly, available 24/7. We had an early flight back so checked out of the room and left early (6am) - we were greeted upon departure with take-away coffee and tea, along with fruits and pastries. Literally left good taste in our mouths as we left the hotel. We'll surely return to the Thompson on our next visit to London! The room as several articles which seem complimentary (such as USB cable, etc.) which upon checkout apparently cost quite a lot (we were charged 10 GBP for the cable). Continental breakfast is not diverse - just a few pork cold-cuts, a couple of cheeses, some juice, coffee, pastries etc. We asked for a few slices of tomato and cucumber and were charged 4 GBP for them.
liked everything nothing
Veldig sentral beliggenhet
Beliggenhet, annerledes hotell og meget hyggelige rom. De mest profesjonelle hotellansatte vi noensinne har opplevd.
Hotellet lå utmerket, rett ved siden av Harrods. Vennlig personale, gode senger og deilige morgenkåper / håndkler. Alt tok litt for lang tid, ref mat, bestille i baren osv. Ikke den beste maten i restauaranten kontra pris, noe skuffende frokost.
The staff were very kind and helpful. The rooms were really nicely fitted out with unexpected amenities like Bose iPod speakers.Great position for most of Londons attractions. Nice touches like coffee and croissants available in reception for early check out guests. Room service and housekeeping were particularly quick with their assistance and the prter conciege people seemd to genuinely want to help. Overall a really nice place to stay. The restaurant facilities are very poor indeed. The casual restaurant is right in the reception and was blighted by a freezing cold blast of wind every time the main door opened ( which was many times ). It also looked more like a reception than a place to eat - a place to drink coffee or wait for someone rather than a place to eat, even casually. The menu offered high quality food but the range was very limited, especially for vegetarians. In fact vegetarians in general are very poorly served by this hotel.
friendly faces during peak season the hotel should have more than one choice to experience the after noon treat
Service minded hotel staff , devotedness of the concierge staff helping and organizing theater, journeys etc
staff location facilities room and bathroom too small 2 coffee and a water gbp16
nice rooms, clean pool, staff is excellent
location only room was smoky on non smoking flooor
Our stay at the Jumeirah Carlton Tower was truely amazing, the service is excellent, we were upgraded on arrival due to a request I had made, as it was my husband's birthday. The atmosphere is great the staff cannot do enough for you. The treatments were brilliant. Can't wait for our next trip.
spacious room and amenities in room slow service in the Chinoiserie and staff not paying attention to room, must wait to catch their attention
Excellent breakfast in our room. Air con in the bar - we were freezing at 8pm on Sunday.
there were very obviously prostitutes hanging around inside the hotel at night and this was not discreet at all
Very nicely decorated Problems with WiFi connection and inexperienced staff
Quiet and quite small Lousy Breakfast buffet
Excellent location, friendly and helpful staff, great design and ambience.
Location is amazing. Off the bustling path. Coffee could have been better!
The location is perfect and discreet. The price is reasonable with VAT and breakfast included, its difficult to find this standard in a good location in London. The hotel rooms are quaint and clean. It feels like coming home to a quiet space. Breakfast could be more varied especially if your stay is a long one. The staff are friendly but could be a bit more dynamic. Carpets need to be cleaned.
The boiler was not working for two days in a row. Its summer time, meaning that it is bearable if you fancy a cold shower !!!!
Friendly staff. a good location for exploring Central London. Decor was very tired and worn. Only one lift (small). Breakfast was ok but tables were not always fully supplied (condiments missing etc.), and rather slow and overpriced for what it was. No tea making facilities in the room.
Stayed only for one day instead of three. The room was too small and the hotel overvalued.
location excellent however very dark and strange hotel sound proofing between rooms non existent too dark for my liking
location a bit dark and a small room
Its location and coziness. Small rooms
The decoration is great and the personel very pleasant and helpfull. We had the luck to be upgraded in a junior suite and had the surprise of a very nice cake for my husband's birthday. Location on the park and near to the best areas.
Location of the hotel,unobtrusive room service Couldn't find a shoe-shine set,failed to take cold shower.
Iwas un happy all the stay my room was very bad Very old very expensive
Service and standard/condition of room . Service on arrival was less than disappointing. Room not ready ( arrived post 3.00pm) room very tired - bulbs out headboard stained general housekeeping unsatisfactory, reception staff not 5start trained.
personalized service. Very friendly and courteous staff. The rooms are very dark due to colors, design and lighting. Bathrooms are very poor in safety. The barthtub is very slippery when taking a shower and the shower heads are very have very low perssure and flow. Bathroom tiles color, black, is not the best choice and makes the look of bathrooms very depressing.
everyhing outstanding... I strongly suggest this hotel
Stuff cooperation Food
Stylish decor. Excellent food; attentive service Service ar beakfast was charming but amateurish
Great location, very helpful staff and superb service Help from teh staff was excellent
Very good service, very intent concierges and porters. I didn't like your breakfast serviece. Early moning when I lived your hotel, there was not cold water in the tap, which is unacceptably for five-star hotel.
The hotel itself is beautifully designed, and the location is impossible to beat. The service was impeccable. Each time I needed assitance from the front desk, I was given all that I needed and more. The concierge team -- Mercy, Jessica and Ahmed - were amazing. They simply went out of their way to make everyting go as smoothly as possible. The breakfast is very good.And the public hang-out spaces are beautifully designed. The only possible downside of this terrific hotel is the size of the single, small room, which is very small. But it's well designed, and has a great energy. I find this deal hard to beat. Would stay there again in a heartbeat, and would return with my family as well.
Egerton House is the best hotel I have stayed in over a 25 year period of visiting London. The staf couldn't have been more pleasant and helpful and my room (a standard double, I believe) was lovely and comfortable.
The hotel is very confortable, the staff is friendly; the breakfast is exellent; the rooms are beautiful no
I liked the small size (no convention) and the personal attention. The rooms are really small although I recognize that this comment could be made about many London hotels.
Great location -a short walk to Harrods,V&A, and super little patisseries, restaurants and shops. Room had spacious bathroom with the lovely Penhaligon products.
I liked the decor and the products in the room and how clean and nicely refurbished the hotel is. I thought the rooms are a bit small for the price
the comfort, service and the little gadgets that felt like your in your own house. Too many furniture in the bedroom that made the room small
well I loved the place and the staff specially, they even went with me to show the room and they kept asking of I need anything to insure my comfort. it was great! the rooms are a bit small, and i see it a bit expensive but this is London after all.
Excellent personal service, great food - quite simply a great hotel. You would be very hard pushed to find anything even slightly wrong with this hotel !
The reception was very friendly and the location was ideal for our needs. The room was comfortable and clean, with an excellent shower room.
peaceful, quiet decor a little tired.
Very good location, opulent rooms, great services. Not very far from Heathrow, not expensive for the quality it provides.
The hotel room was very big on the contrary of most hotel in London. the bathtube was equipped with a Jacusy. The room was nicely decorated and was very quiet; The hotel is located in a very nice neibourghood.
Rooms quite spacious. Nicely furnished. Quiet. The service staff at the breakfast was disorganized and extremely slow. Totally unhelpful.
Pre arrival the staff were very helpful via email and responded extremely quickly. On arrival, they couldn't do enough to ensure that we had a wonderful break. The hotel was wonderful and the rooms flawless. We will definitely be returning to The Bentley. None at all.
Even though I requested for an early check in and the normal check in time is 2 pm, our room was not ready until 5 pm. Exhausted; we had to wait for it sitting in the lobby. That kind of inconveniences should never happen in a five stars hotel.
very quite and comfortable hotel, good size rooms and bathrooms
The service was excellent. And the spa facilities were amazing.
Cleanliness of room and friendly staff. The room had good facilities too. A couple of small things about the room. A lamp on the desk in the room was held together with sticky tape. The cupboard holding the TV was in poor condition as was the TV itself.
Det jeg/vi likte best ved hotellet, var plasseringen til sentrum!!!! Var veldig skuffet over at vi første natten ble plassert i kjelleren på et hotell over gaten til Best Western Premier Shaftesbury Kensington. men etter å ha gitt beskjed om at vi ikke var førnøyd med dette, ble vi plassert i hotellets egne rom de resterende nettene. Overhørte også at andre av gjestene som kom senere, ble plassert i kjelleren på det hotellet over gaten. De rommene var ekstremt små og trange, og de luktet gammelt muggel. Dette er ikke noe artig når en har bestillt "delux" rom.
Bra beliggenhet Jaaaaaaa.Vi prøvde å bestille middag en kveld på hotellet, men det var så fryktelig dårlig service i restauranten at vi gikk et annet sted å spiste. De som jobbet der gadd ikke se opp en gang da vi satt oss. Vi satt i 15 minutter før vi måtte gå bort å si fra at vi skulle ha mat, men de sa vi bare måtte vente litt til, og det var bare oss der!!! Elendig service!!!
Fikk et fint rom. Litt trangt, men trivelig og rent. Hotellet har en fin beliggenhet i Earl's Court; - meget nært undergrunnstasjonen.
Bra beliggenhet, relativt nye, fine og rene rom. Ikke noe spektakulært av noe slag. Rommene var ganske så små, og enten for varme eller for kalde.
God hjelp da vi skule ha taxi tilbake til Stansted søndag morgen. Mottagelsen og forklaringen på at vi ikke kunne få noen forklaring på hva "de luxe" rom var, og hva standardprisen var. Arrogant og ubehagelig fyr i resepsjonen Vi tror ikke vi fikk "de luxe" rom som vi hadde bestilt.
Welcoming staff if a bit over attentive! Nothing too much trouble. My friend joined us for drinks in the bar area early evening and was questioned extenisvely as to why she was entering the hotel! Very vigilant from a security point of view but our guest name should have re-assured the concierge staff she was on legitimate business ;this appeared not to be the case.
Beautiful room. Staff was incredible!
The staff was very friendly and helpfull. We had a room with a view at the park, which was great. When we got back to the room in the evening, housekeeping had been there and had laid back the blackets and lit a candle, which created a very 'at home' atmosfere. The first morning we had a late breakfast and the buffet was not very well stocked. However, they made that up the next day with one of the best breakfasts we ever had!
We don't have any complaints about the hotel or the staff whatsoever. Everything was arranged extremely well. Location opposite Hyde Park very nice. We will definitely we going back.
Very nice hotel, good staff, nice atmosphere May be a bit expensive, but worth it
Stellar service, charming decor, perfect location
The attention to detail by all hotel staff, impeccable standard of the interior and most importantly of all the welcome and care towards our pet spaniel dog.
style and service
everything, every body was so friendly.
All of it no