Hoteller i Palma de Mallorca

Ulemper: We booked a superior room but 2 weeks before when the hotel emailed me to ask about requirements, I asked for a room NOT on the top floor. when we arrived we got a room on the top floor and we where told superior rooms all on top floor. I was annoyed because why did they not follow this up after the email . We ended up in a standard room on the 1st floor. They did credit us the difference but that was not the point.

Fordeler: Very courteous staff

Fordeler: Loved the rooftop bar.

Ulemper: Unable to get a cup of coffee on the rooftop in the mornings

Fordeler: The hotel and staff are amazing

Fordeler: Fantastisk beliggenhet og nydelig takterrasse med solsenger og bar/restaurant. Rommet var romslig og stilig, men litt lite privat toalett med glassvegg mot rommet og dusjen. Hadde vært fint med rimeligere frokost, selv om utvalget og kvaliteten var super.

Ulemper: Mer privat toalettrom og rimeligere frokost

Fordeler: Every staff member treated us with courtesy and over the top helpfulness.

Ulemper: The toilet in the room flushed loud during the middle of the night. It is too close to the sleeping space. The shower was fantastic, but it made the floor very wet outside of the vanity area. We tried hard to not make that happen.

Fordeler: Roof terrace was very spacious for sunbathing. Excellent food and drink from rooftop restaurant, great selection at breakfast. Beds large and extremely comfortable. Short stroll into old town making it a great location. Will definitely return when visiting Palma.

Fordeler: Fresh og sunn frokost med alt man trenger + individuelle bestillinger på omelett, egg etc som man helst ønsker helt fresh laget.

Fordeler: Excellent hotel, great location, very nice staff, easy access from Palma airport

Fordeler: Faboulus staff. Clean room.

Fordeler: We travelled here for a wedding and many of the wedding guests stayed here. This was an amazing hotel from the spotless accommodations to all the very helpful staff. Jorge and Sergio were awesome at the front desk and took care of all our needs. Wing was an excellent hostess in the restaurant. The breakfast is delicious with fresh fruits, pastries, local delicacies and hot cooked items. The roof top bar has a great view and the restaurant is top notch. Thanks we definitely recommend Es Princep for accommodations in Mallorca.

Fordeler: staff were great

Ulemper: Staff superb although roof terrace seemed understaffed on occasion. Poor gym facilities

Fordeler: Beautiful & tasteful conversion. Staff were extremely helpful & welcoming. Decent size roof terrace . Great location

Ulemper: Stylish bedrooms altho bathroom rather open & lacking privacy. Fine for couples tho not great for friends travelling together

Fordeler: Stayed in Port Soller for a week wonderful ....Then in Palma at the Convent , second time great place to explore the Old City .

Ulemper: Nothing .

Fordeler: Lovely, central location. Beautiful converted old building. Rooms well appointed, very comfortable beds, great showers. Fantastic restaurant, amazing value. Staff so very friendly and helpful. Lovely outdoor space with lots of space to catch the sun - for those fitness fanatics be aware that the ‘swimming pool’ was really no more than a large plunge pool. Fine for cooling off!

Ulemper: There was no coffee making facilities in the room, but there was just over in the corridor. That was fine but in the morning there were neither cups or coffee?

Fordeler: stille, men samtidig sentral beliggenhet

Ulemper: badekaret mitt i rommet og åpent badrum

Fordeler: Utmerket frokost

Fordeler: It was a great location and our suite was absolutely beautiful. It felt very calming and serene. All the staff were helpful.

Ulemper: I would have liked breakfast included in the price.

Fordeler: I went with a friend for a few days to have a few days of relaxation and this hotel was amazing! The team are absolutely lovely, the service was amazing, the rooms were heavenly, you get a whole spa to yourselves, and the location was perfect! Will definitely be back again! Loved it! Such a beautiful hotel! Thankyou to the lovely staff!

Ulemper: Nothing, it was perfect

Fordeler: Everything about Convent de la Missió is just perfect, or more than perfect: it's location, interior design, room comfort, amenities, Marc Fosh restaurant, and most of all super nice and helpful staff! Maria, Edgar, Marcel, and all others we've met made us feel right at home. We stayed there one night on our arrival to Mallorca and one night before our departure. Next time we will book a longer stay.

Ulemper: Leaving

Fordeler: Tastefully furnished and many of the buildings structure was retained but still had a contemporary feel throughout. Staff were very helpful and knowledgable about the area, as well as food and drink.

Ulemper: There was nothing I didn’t like about the property and look forward to a future stay next time I visit Palma.

Fordeler: Lovely old convent with an interesting history, beautifully renovated and appointed. Super friendly staff and a scrumptious breakfast. One of the best lightings I have ever experienced. We will be back!

Ulemper: Our stay was only 1 night, I wish we'd stay longer.

Fordeler: The location was excellent and the staff were extremely helpful.

Ulemper: It was very expensive. My room was on 2 levels which was not very convenient.

Fordeler: The restaurant was amazing and the private spa was amazing

Ulemper: More service around the pool

Fordeler: Spa-hotell, god frokost, flotte store rom.

Ulemper: Kan ikke finne noe negativt.

Fordeler: Initially we were concerned on arrival because our room was not ready however the receptionist immediately told us we were going to be upgraded to a Junior Suite complimentary and whilst that was being prepared we were given complimentary drinks at the pool bar. The staff were excellent, helpful and ensured we had a wonderful break. Will use the same hotel again if we return to the same area.

Fordeler: Alt nytt og flott. I nærheten finner du alt du trenger. SPA er fantastisk, maten også. Men hvis du trenger stilhet og mye plass på stranda må du nok velge en annen dele av Mallorca.

Fordeler: Super frokost

Ulemper: Dårlig engelskkunskap blamt de ansatte.

Fordeler: Hotel is modern and spotless. We had half board and food was excellent. Pool area is nice and facilities in general very functional. Beach is only 200 meters from hotel gate. Service was also pleasent and especially Dominika worked hard to keep children and adults entertained.

Ulemper: It is surely not the most quitest part of Mallorca around the hotel and the beach is crowded by young party people. Did not bother us, but good to know, especially if planning to spend a peaceful beach holiday.

Fordeler: The service was extraordinary The breakfast was very good

Ulemper: There wasn’t jacuzzi in the spa

Fordeler: The room is spacious. Big pools, excellent buffet breakfast and dinner.

Ulemper: It wasn't easy to get sunbed. Most of the sunbeds were gone by 9am, there were guests booked the sunbeds in the morning with their towels and didn't show up until noon.

Fordeler: Very clean and spacious swimming pools, the hotel was very big, modern and luxurious. The staff were very nice and were always smiling and trying to help. The hotel is well worth the money. The food was amazing and there was a lot of options to choose from and there were different foods everyday. Overall it was a great hotel and would recommend it to anybody that is interested.

Ulemper: There were many young German people in the area who kept disturbing others and getting drunk and vomiting on the pavement near the hotel. Water kept leaking out of the showers everytime a shower was taken and some of the staff couldn't speak English, only German and Spanish.

Ulemper: It only one problem because it not aloud to come poople to visit you

Fordeler: excellent hotel. new. room great, bigger size than average, beautiful terrace, has all facilities necessary. pool area excellent with beach towels, showers and all. great choice at breakfast. all running quite smoothly for such a big hotel, was quite impressed.

Ulemper: would be nice to have a nespresso machine in the room, which is becoming a standard nowadays, as it would be great to be able to enjoy the view from the terrace in the morning with a nice cup of coffee.

Fordeler: Very clean, nicely presented hotel. Very nice spa and gym facilities. Swimming pools are good but very busy. Restaurants and bars were good quality and reasonably priced.

Ulemper: 4* hotel with 2* service. Real pity as the hotel is great, but they skimp on the most basic things. No tea or coffee making facilities in the room, additional charges for the use of an already installed room safe, no towels in the spa, you have go to reception (two floors up) to get them. Breakfast is a bit of a cattle market, very busy, far too many people in one space, reminded me of a Holiday Inn Express breakfast time, just ridiculous Also, very German centric hotel, which was not a problem in itself, but staff were not fluent in English. They will say they were, but I stayed there for 5 nights and it was a real struggle. Area in not great either. Pretty tacky. Biggest issue for this place however is management. Staff do there best but they have to uphold some weird policies.

Fordeler: The property was very clean, two big pools and the food and drink were good

Ulemper: The view as a sea room is very poor you don’t get a sea view it’s a very brief glimpse of the sea and in reality back on to the street which faces a night club.

Fordeler: So beautifuly designed. Very friendly staff. Excellent location.

Fordeler: Very central and beautiful

Fordeler: The staff are extremely polite and always go out there way to make sure everything is okay, the comfiest bed I have ever slept in and the food is exquisite ; The location was right next to the main cathedral which is Beautiful and 5 minutes walk from the beach front and also the main high street which is great for shopping ; this location was great because you could see the cathedral from anywhere in the city so you didn’t get lost and you could find your way back. Transport was very close to the hotel , the hotel was very kind to call us a taxi on a few occasions but there is a taxi rank about 10 minutes down by the cathedral were all the markets are. I will be sure to return in the future. Highly recommend

Fordeler: Serene and very well located Great to disappear form the hustle and bustle and relax near the pool.

Fordeler: Central, friendly, professional, comfortable

Fordeler: I rarely write reviews but this hotel was exceptional - the best that I have used in Spain and amongst the top two or three anywhere. The transformation into a modern hotel had been achieved without sacrificing the quirkiness of the old building. The food was exceptional (unusual in a hotel) and all the staff were pleasant and helpful without being intrusive. Inevitably the price is high but we always felt that we received excellent value for money.

Fordeler: The staff at the hotel were exceptional. So very attentive and helpful. The decor and styling of the hotel is simply perfect. Calm, serene not glitzy, beautifully curated. Exceptional lighting. Our Room #002 was spacious and immaculately clean. Breakfasts are delicious. The rooftop terrace bar, restaurant area with pool is an amazing place to sit at sunset.

Ulemper: There was just one tiny issue and that was because our room #002 was directly off the reception lounge area, when late arriving guests want to come and sit there at midnight and fancy a chat and a drink it is right outside your door and you struggle to sleep. A shame but as it only happened on one night it was bearable. Please note that Junior Suite #002 only has very high set windows that look down into the lounge area. It is not an external view. the room is beautifully kitted out though so makes up for this

Fordeler: Suveren beliggenhet, veldig hyggelig og serviceinnstilt staff. Nydelig rom og seng. Kunne ikke funnet et bedre hotell! Vi skal tilbake!

Fordeler: Amazing position within the city, super friendly and helpful staff, great breakfast, lovely rooftop views - and try the cheesecake when you eat at the restaurant!

Ulemper: Nothing

Fordeler: breakfast was great and staff very attentive. beautiful location. the roof terrace was great fun to hang out with friends : great cocktails the rooms were beautiful and the hotel gives off calmness and serenity

Ulemper: couldn't say

Fordeler: Brilliant stay! Didn’t want to leave!

Ulemper: Some tea making facilities in the room would be really helpful.

Fordeler: We liked the buffet food, there was a very large selection of foods. The pool was very large and was warm enough to stand in. The location was very good, just a minute walk across from the hotel and you were on the beach. The beach was very long and sandy with clear water. It was also warm enough to swim in, one of the best beaches we have been to. The facilities were very clean and the staff were nice. Around the pool was large enough and had no trouble finding a sun bed. We will certainly be visiting next year!

Ulemper: Even though there was a very large selection of food available, the meat and fish stations were fairly similar each night. The spa is not heated during the summer months so it was cold and not useable. The activities on offer were fun, but there weren't enough of them. Finally, they charged for the use of the safe which is a little pathetic considering you are paying a premium price for a 5 star hotel! They also didn't inform us on arrival about the safe.

Fordeler: We spent there 2 weeks and it was amazing. Our room were extremely clean when we arrived and it was well managed during our stay. The reception was great in overall: some receptionist were truly outstanding, some were good. The breakfast and the dinner were outstanding as well: the food is always fresh, it has a huge variability and between the days they combine them to make sure that the guests like it after the first days. The only "problem" was that we gained some weight.. :) The gym, wellness and the pool were clean & usable as well. Who do I suggest for: everybody, but mostly young people who are extrovert & planning to go out at nights and families as well: you can easily spend your time all day, without getting bored by not leaving the hotel. I also hint it for german people: for them the location is a huge advantage as well.

Ulemper: The location of the hotel is at a very German-specialized area. I do not have problem with that, but when we left the hotel and arrived to the coastline, we saw a lot of drunk people, who were chanting and making mess all the time.

Fordeler: Everything was awesome

Fordeler: Pent hotell som kun er ett år gammelt. Store fine rom med gode senger og bra klimaanlegg. Fint uteområde også. Meget bra frokostbuffet.

Ulemper: Hotellet ligger rolig til i et rolig område av byen, men det er mye fest og bråk i denne byen. Veldig turistifisert.

Fordeler: Fantastisk frokost, stort utvalg. Maten ute ved bassenget var også fantastisk og veldig hyggelig betjening. Bordtennisbordet og biljard var noen av aktivitetene vi kunne holde på med i pausene fra solingen. Busstoppet var like i nærheten og det var lett å ta buss til sentrum.

Ulemper: Eneste som trakk ned, var at der ikke var informasjon om allergiinnhold. Har nøtteallergi og turte ikke da å prøve alt, det var synd for det var mye som så godt ut.

Fordeler: Very friendly and professional staff, makes you feel welcomed. Hotel is very clean and orderly, operated smoothly. Room was great, quite large. Especially bathroom was fantastic. Breakfast and Dinner were both amazing. (Go with the incl. dinner option!)

Ulemper: Minor point: a bit more comfy bed, chairs and sofa in the room should be considered.

Fordeler: The food was delicious, the staff very friendly. We will definitely come back next time.

Ulemper: I found it strange that a 5 star hotel does not have a room with a computer and a printer so you can check-in for the plane and not only. They gave me a tablet from the reception and they printed me what I needed.

Fordeler: Breakfast was excellent!

Ulemper: Nothing

Fordeler: Stille og rolig. Store fine rom. Bra treningsrom. Fint spa område. Utsøkt frokost og middags bufee. Alt i alt et veldig fint hotell med alle fasiliteter og god service.

Ulemper: Ingenting bortsett fra at boblebadet i Spaet burde holdt en høyere temperatur enn 30 grader.

Fordeler: We stayed there for a week and the only thing that I can say is that hotel is absolutely amazing. The stuff was extremely friendly, helpful and attentive (especially George). The whole hotel is extremely clean and rooms are modern and big with a great view. Breakfast and dinner were amazing!First we took just breakfast but when we saw that the restaurants outside hotel in that area are nothing special we took dinner as well which we didn’t regret. Such a variety of food and everything so fresh( for both..... breakfast and dinner) is rare to find. I would definitely recommended to take half board. Spa was also great and pool area as well and beach is also very near by..... 5 min walk. Rooftop bar Heaven is really woow and cocktails there are great! Everything there was just perfect and I am very happy that we choose this hotel for our vacation. That was exactly what we needed. I would definitely recommend this hotel and I hope that I will come one day again. Tnx for everything!

Ulemper: everything was perfect

Fordeler: Very nice hotel. The staff was very helpful, friendly and very attentive. Special thanks for Natasha and George on reception for her kindness and excellent customer care. The room was beautiful and clean, with a spectacular view to the pool and sea.

Fordeler: Food,accommodation,facilties top class.Staff at all posts were courteous,polite,pleasant and eager to please.Nothing was too much trouble.Entertainment was provided for a few nights at Dinner time,7.00-9.00 pm.Service at mealtimes was impeccable.A wonderful hotel and a wonderful holiday .e

Ulemper: Nothing to dislike at all

Fordeler: Fint hotel med god atmosfære og bra mat.

Ulemper: Mye støy fra vei og strandpromenaden. Prisnivå litt for høyt

Fordeler: Very nice and friendly staff. The minute you arrive you feel right at home. :). Perfect location, excellent food, personable and friendly service. Highly recommended it.

Fordeler: The location was brilliant - just across the road from the beach. The pool was lovely, the whole atmosphere of the hotel was of a helpful, friendly, clean, upmarket hotel. The beds were so comfortable. The balcony had some wonderful rocking chairs to sit in and enjoy the view. The food was lovely.

Ulemper: Nothing about the hotel. However, be aware that if you're not German then you will be seriously outnumbered in the resort.

Fordeler: - The management was amazing. - Friendly and attentive staff. - Quality of food, although I wished for more variety in some nights, especially considering a person that is not a fan of sea food. - The Spanish dinner on Thursday was very tasty and if you are a sushi fan, you will love the Tuesdays dinner. - Loved the room cleaning service. - There is some cold food and coffee/tea available after 2 AM for people who are partying late or catching an early flight.

Ulemper: - I cannot compare the quality of service in this hotel with other 4 stars on the island, but I think this was pricy for a 4 star hotel. - The dinner service duration was way too short, only 7-9:30 PM. - I sometimes wished for a handmade than a machine made Cuppocino. - The design of the hotel and rooms are not as nice as the photos. - It would be good to have more space to hang your clothes on the balcony. - The pools are small and useless, but apparently this is a thing in most of hotels in Majorca.

Fordeler: Very nice location with view, fantastic food and extraordinary staff! Very pleasant decoration, well maintained facilities. Overall great place to stay!

Fordeler: Service, client orientation. Very clean, new style everywhere. Very close to the beach. Lots of restaurants and shops around. A very good hotel.

Ulemper: Surroundings - front street - very loud, lots of drunk people shouting, singining; if you look for a quiet place maybe choose another hotel.

Fordeler: Flott hotell med flott frokost og middagsbuffet. Fint bassengområde.

Ulemper: Mykje full tysk ungdom i nærliggende områder og ved strand.

Fordeler: Hotell med alt. Can pastilla er kanskje ikke beste feriestedet, men hotellet hadde alt. Også veldig bra og rimelig restaurant. Beste vi fant. Fantastisk takterrasse og utsikt.

Ulemper: Can pastilla er nok ikke et favorittsted

Fordeler: Clean, comfortable, stylish and great location.

Ulemper: Nothing

Fordeler: Great location for beach holiday with my granddaughter and daughter. Lots of restaurants and supermarkets. Hotel was really lovely and staff very friendly

Fordeler: Bedrooms are very comfortable, I love the Rituals toiletries. Roof top terrace is great, fabulous views, love the Bali Beds, cushions and big, soft towels. Location is excellent.

Ulemper: Breakfast, the food selection should be replenished more often. Use boiling water for the teapots and replace the Earl Grey teabags with a Breakfast tea.

Fordeler: Hele rammen og innholdet var supert, fantastisk hyggelig betjening. Kan trygt anbefales til andre. Vi kommer igjen.

Fordeler: Perfect on the beach location - in quiet area, but close enough to visit more lively resorts. 5 minutes from the airport in a taxi around 15 euros - no hassle with coach transfers! Breakfast is amazing with a wide varied choice, if you wish to dine in of an evening the food is exceptional. Beach towels are provided and these can be changed daily. Having recently had a change in management , I hope the current staff remain- as they are FANTASTIC! Having been to this hotel 6 times now, we are on first name terms and they always make my break personal- this hotel is my favourite!

Ulemper: There is nothing that could be improved!

Fordeler: Staff and rooms

Ulemper: Nothing

Fordeler: Wonderful hotel with very friendly and helpful staff. Definitely coming back!

Ulemper: The spa area could be a bit more spacious and the sauna functions only when you ask the reception to turn it on. So it takes half an hour to hit up. A bit inconvenient for someone who doesn’t want to plan things an advance.

Fordeler: It was clean and close to the beach and bus stop. Breakfast was perfect .

Ulemper: The hot drinks were served by staff during the breakfast that was annoying. Therefore the serve was late and difficult to get.

Fordeler: Everything

Ulemper: N/a

Fordeler: The hotel is in a great location, and is very nicely decorated. The hotel is very clean and has all the modern facilities you require. The rooftop bar and pool area is spectacular. The bar food and breakfast was very well presented, and was beautiful.

Ulemper: Nothing really, hotel andour stay was fantastic. Just one minor thing, and its not really the fault of the hotel, but the pool area is very small and not suitable for kids, and there was one day that children were there using it. I usually don't mind this, but as the area was so small and the sun lounger area is under the edge of the infinity pool, it meant that people were getting splashed and it was very noisy due to the confined space. Again, I must say that it is not the fault of the hotel and it was only a minor annoyance, it is more advice to people that the pool area is small and wouldn't be suitable for entertaining kids all day.

Fordeler: Chic

Ulemper: View

Fordeler: Alt

Ulemper: Ingenting

Fordeler: Staff were ultra friendly and eager to please

Ulemper: Slightly away from the centra of Palma but my wife is a golfer so perfect for her

Fordeler: Space. Ambience Public Areas Es Vi food Tomas Lite Housekeeping excellent View from balcony

Ulemper: 1. Disorganisation of staff in restaurants 2. Dinner food buffet in El Castell restaurant. 3. Having to pour own wine sometimes while waiters chatted 4. Caesar salad in bar

Fordeler: Staff are amazing ! Andres , the best waiter ! Angel the concierge gave us the best recommendations

Fordeler: Gode rom og senger. Rent og hyggelig.

Ulemper: Støy fra bygningsarbeider. Lite basseng og lite treningsrom.

Fordeler: The views were incredible ... nothing better than a chilled glass of champagne on the Terrance at sun down...

Fordeler: Everything was wonderful , the staff are a real credit to the Hotel

Fordeler: This hotel was perfect for us. I was traveling with my mother and daughter (2 y/o). The staff could not have been more hands on and friendly. The rooms are very modern and comfortable. We loved the pool and kids club (anyone welcome, but only 3+ year olds can be left in their care). Breakfast was fabulous. The view from the terrace is second to none. We will be back!

Ulemper: The kids food menu was fairly limited and also pretty expensive, especially when trying to feed a two year old who only really wants a tiny portion. In general we found that most people eat in Palma in the evenings, although this was hard for us with my daughter. Palma and the beaches are c15 min taxi away. There is no in-house baby sitting service but an external provider can be used (min three hours - €65). We didn’t use them in the end but they appeared professional and reliable.

Fordeler: Breakfast as normal was great, lots of choice Been back to this hotel 3 times now and would still go back again, the staff are just great nothing is a problem The Hotel is to die for!!

Ulemper: Not a lot really

Fordeler: Beautiful hotel, friendly staff

Fordeler: Complimentary upgrade to a luxury suite which was absolutely stunning. The overall service was simply superb.

Ulemper: N/A

Fordeler: The staff, the property.... everything!!

Fordeler: Very nice room with balcony and marina view Very close to the cathedral and old city walls and old back streets of Palma Good for walking to centre of Palma. Lovely breakfast on rooftop restaurants.staff were excellent and attentive Lovely comfy bed and spacious room, very clean .lovely spa with jacuzzi, sauna and hot beds, very relaxing for private use when pre booked Beautiful boutique hotel Loved our stay. Perfect!

Ulemper: Nothing.

Fordeler: Comfy beds, spacious rooms, lovely accommodating staff, great terrace and view. Private spa area is a must.

Fordeler: Super frokost. Gode senger.

Ulemper: Toalett med glassdør.

Fordeler: Location, staff, room size and view were all excellent. A lot of attention to detail, provide extras like hair straightener, chocolates, charger (i had the wrong plug), prosecco when they found out we are celebrating a special event. They also arranged/booked almost our entire stay making excellent recommendations.

Ulemper: The bed we had, had a gap between headboard and mattress, which meant I woke up with no pillow. The blinds/blackouts should be better fitted to not allow so much light in. But all in all will definitely come back.

Fordeler: The staff were amazing, attentive, and kind. The property is stunning with an amazing sea view on the rooftop. The beds are so comfortable and the ambiance was all around relaxing.

Fordeler: A fantastic hotel, location,quiet and beautiful very clean rooms!!!

Fordeler: Beautiful setting

Ulemper: Worst 5* service I have experienced. At €650 a night they are delusional that that service can justify the cost. Need a shake up. 4 additional couples complained at check out.

Fordeler: Amazing Pool and great food and service.

Ulemper: I wish the pool menu was more extensive or opened for longer

Fordeler: Fantastic location. Beautiful setting with mountain backdrop, goats and sheep wandering, historic building restored.

Ulemper: Not easy to access taxis to other towns if not wanting to rent a car. More info on hiking would have been appreciated.

Fordeler: Excellent- fabulous view and a great position in a heritage site. Great staff and gourmet food. Beautiful swimming pools. Highly recommended.

Fordeler: The hotel grounds, the pool, the hotel especially the common areas are second to none. Extremely lux and beautiful. The views from the hotel and the location are just beautiful. So peaceful and relaxing.

Ulemper: The service at the restaurants could have been better. They were good but not on the level of the hotel service or property. My husband ordered a second glass of wine at dinner that he never received. We asked for the cocktail menu but never received it. We ordered a garden side salad instead of fries and got fries and then had to wait for the salad. Also...the bees. I'm glad that the bees are alive and well but the swarm of them while eating or relaxing by the pool was not ideal.

Fordeler: Comfort and luxury atmosphere.onkeys, chickens and goats were so cute and the old olive trees were impressive.

Ulemper: The service of the food was slow. 3 hours to dinner

Fordeler: We had an amazing stay at the hotel. The staff, facilities, food and location were all amazing! I would definitely return.

Ulemper: I found the pool bar very expensive. I asked for an iced coffee and was charged for both coffee and milk which was in total €10. Offering a complimentary ice cream, fruit or drink would have been nice, considering the price your paying for your stay.

Fordeler: the pool - sorry not much else to like.

Ulemper: The entire hotel, staff, and operations were a disorganized mess. We were told upon arrival that we couldn't eat at the hotel. Then after 1.5hours of back and forth they finally agreed to let us eat there. When we walked to the restaurant they couldn't find a booking and made us wait an additional 25minutes after which we decided to leave the hotel for dinner. Breakfast was equally as disorganized with waiters looking stressed out, no-one really knowing what was going on and waiting for 30minutes for 2 friend eggs. The breakfast buffet counter was a mess, no-one was cleaning it and staff all looking like they were multi-tasking from bar to restaurant to front of house. If you need more staff HIRE MORE STAFF, but don't tell people its a 5* hotel with 5* facilities and 2* service to go with it. NEVER staying there again.

Fordeler: Veldig god frokost.

Ulemper: Forventet litt bedre service på 5 stjerners hotell fra resepsjonsstaff. Frokostpersonale/kokker var veldig bra.

Fordeler: everything is wonderfull

Ulemper: possibly extra tv channels for english

Fordeler: Professional staff, very good food selection and very good drinks selection.

Ulemper: We upgraded to a selection room and had the most terrible smell in that room, probably from the waste pipes, this was solved the next day by moving us into a standard room and there was no smell, it was also on the other part of the hotel.

Fordeler: Everything was just amazing!The room,the balkong,the view. The hotel staff was really nice.They were always there for whatever we needed. The food was delicious. The beds were too comfortable! The last day of our stay we had a flyght 9pm and we needed to check out of the hotel at 12. We were at the pool all day and we could take a shower and get ready for the flight. I highly recommend the hotel to everyone and I'm sure I'll be back! Best hotel!

Ulemper: I liked everything.

Fordeler: Good location. Clean and very spacious rooms. One of the better options in this area. Helpful and friendly staff.

Ulemper: Tiny GYM for 5 star hotel, otherwise good.

Fordeler: Absolutely wonderful hotel, all was very well thought through, from design to commodity. Very friendly and helpful staff. Would love to come back again. Ace!

Ulemper: Nothing to mention

Fordeler: Bra beliggenhet, stort rom, flott takterrasse.

Ulemper: Treningsrommet manglet apparater for å dekke hovedmusklene i kroppen. Spinningsykkel har for bredt sete og ikke egnet for å trene på. Til å være lavsesong var prisen på hotellet for høy.

Fordeler: Really I can’t say enough about this hotel still here the sound of the sea from my balcony it was a dream Staff Food Housekeeping Services Valley Excellent Location Rooms Spa Beach All shops around the hotel Clinic beside the hotel Bike rental shop Pharmacy Really everything you need just a step from the hotel Everything

Ulemper: Nothing really nothing

Fordeler: Location was great and foods are so delicious. I also enjoyed their outstanding spa so much!!!

Fordeler: It’s in amazing location - we loved that there’s a lot of places to go nearby, but this part is pretty quiet and if you’re here to just relax you don’t have rowdy crowds. Beds are very comfortable, room was spacious, breakfast has amazing range from sweet to sour, with veggies and fruits of different variety! We had a room with literal sea view and it was amazing to sit on a balcony and look at the beauty outside

Ulemper: What was weird is that water had a smell of sulfur. It was not very pleasant... Also we noticed, that the floor was not the cleanest every time after room was made up - I love walking barefoot and felt it really well.

Fordeler: Good location

Ulemper: When we arrived we were not told about how to get to our room, we were also not informed about the rooftop terrace as we discovered on our last night ourselves. The hotel guests did not seem to be very welcoming towards us a young couple with tattoos, which also resulted to our overall rating of this hotel.

Fordeler: Staff was friendly and room was clean and spacious. As we were leaving to the airport before the usual breakfast time the staff opened the restaurant for a "cold breakfast" which was helpful before leaving to the airport. The hotal is at 7 min drive to the airport.

Ulemper: Location - Play de Palma is the typical tourist site, full of hotels and high buildings that does not fit with what we seek.

Fordeler: Clean and comfortable. Especially the front sea facing rooms. Good breakfast.

Ulemper: Our initial room was a side sea facing room, which was overlooking supermarkets and the street was like a wind tunnel.

Fordeler: Super frokost, masse å velge i, delikat anrettet. Flotte, imøtekommende ansatte på alle plan. Herlig rom med stor terrasse. Deilig bassengområde med dempet musikk. Hit kommer jeg definitivt igjen.

Fordeler: Nice clean hotel, very near to airport, ideal for short weekend break !

Fordeler: Nydelig frokost buffet,og nypresset appelsin juse,alt meget godt.

Fordeler: Veldig bra og variert frokost. Xisco som jobber i restauranten er en utrolig hyggelig fyr, som gir alle gjester den beste service! Glimrende med 1/2 pensjon, og fast bord til middagen hver kveld. Om du ikke klarer å drikke opp vinflaska, tar de vare på den til neste kveld :) Massasjen og spabad er veldig tilfredstillende! Vi bodde på toppen i 7 etg. med eget boblebad og solseng- helt perfekt og veldig privat!

Ulemper: Putene i senga er ikke gode! Senga var også litt for hard for min del.

Fordeler: Passe stort hotell med super beliggenhet, god frokost, hyggelig betjening og bra renhold.

Ulemper: Litt små og upraktiske rom.

Fordeler: Almost everything

Ulemper: Two single beds pushed together was a little uncomfortable

Fordeler: The staff is wonderful. Very nice and with no artificial smiles. The hotel itself is great as well, with good design, great location and tasty breakfast and dinners.

Ulemper: The bathrooms are a bit strange, with a separate shower and toilet sectors.

Fordeler: Det var helt fantastisk! rett og slett luksus :) alle ansatte var virkelig hjelpsomme og hyggelige! sa alltid god morgen og smilte!

Fordeler: The property is beautiful, location is great! The pool is fantastic.

Ulemper: The beds are terrible. The buffet was okay, I’m happy we didn’t pay for dinner, and just enjoyed breakfast. The value for what we spent to stay there was there.

Fordeler: Servicen, mat, renhold, beliggenhet, vennlighet. Har bodd her flere ganger før, hyggelig å møte det flotte personalet igjen! Personalet møter og viser gjestene med begeistring og positiv interesse!

Ulemper: Det var ikke noe jeg ikke likte. Alt var fint og godt!

Fordeler: Lovely clean modern hotel . Staff were amazing and so friendly I couldn’t fault them . The maid would leave treats each day which would be beers/cookies/nuts which I thought was a really nice touch ! And in the rooms you are provided with a refillable water bottle which was a great idea . Loved that this hotel is literally on the beach too .

Ulemper: Just some very minor things - our room didn’t have a kettle tea/coffee and which is the first time I’ve stayed in a hotel and not had this. I think it’s a shame we didn’t have this as I personally enjoy having a coffee on my balcony in the mornings . Although pool area is very nice to look at it , you can hear a pin drop ! So if you like complete silence then that’s great but it had no atmosphere , maybe needed background music. We were a group of girls in our mid twenties which on reflection the hotel wasn’t the best choice for us again just because it was very quiet and other guests in the hotel were not very nice, we felt like we couldn’t talk so ended up going to the beach everyday

Fordeler: The food for both breakfast and dinner was excellent. We also had direct sea view. The area around a hotel is pretty busy, means lots of shops and services around. The reception lady from Greece was speaking all the languages including Portuguese.

Ulemper: The room was quite small. The balcony, even though had a direct see view, had very little privacy and had a feeling it is shared with other guests. We wish that breakfast would cover longer time frame, like till 11 or 11:30 considering guests are on holidays.

Fordeler: I was there third time and is better and better quality and hospitality. Everything is on high level. Good place for the rest. Service is perfect. Many thanks for restaurant service which manage Pablo!!!!!! See you next year!

Fordeler: Location, staff & facilities.. lovely hotel to relax & unwind. Would highly recommend

Ulemper: Everything was just perfect

Fordeler: Staff were very professional and friendly. Beds were comfortable. We were given a free room upgrade on arrival which I thought was excellent. The hotel is very new and clean. A great hotel with just a few minor things to improve!

Ulemper: A bit dissapointed with the ALL inclusive option, to me the word 'all' means everything and not 'some'. There were two restaurants at the hotel but we were only allowed to eat at the one restaurant which means that we couldn't eat or drink for free at the rooftop restaurant, we had to pay. Pool bar food wasn't included, all inclusive guests got 20% off. Ice creams weren't included. Room service wasn't included. When eating dinner at the restaurant, we were only allowed to order beer, wine or soft drinks, no spirits which we thought was a bit silly for all inclusive guests. I also felt that the hotel was short staffed at the lobby bar and pool bar. We ordered a hamburger for room service at 21:50, the menu says that the restaurant closes at 22:00. They then called us back and said that the restaurant was closed, to me closing early is unacceptable for a 5 star hotel. Overall a lovely hotel but I don't think it's worth the all inclusive option unless you drink like a fish.

Fordeler: Great hotel in a really nice location. The staff is extremely helpful and all requests are handled promptly. Breakfast is fantastic with a very large selection of high quality foods. The hotel is very clean and the bed is extremely comfortable and sleeps fantastically. A clean ten for the hotel. I had a really good package which offered us a large selection of additional amenities which were included in the price and which made our stay very nice and comfortable.

Ulemper: The hotel has no mistake. My objection is to booking.com because the pictures he posted on his site were not 100% accurate for the room I booked. The room offers more than what was described but the view was not as in the pictures.

Fordeler: Staff were very friendly, we had the Star Prestige package and it was well worth it

Ulemper: Local area wasn’t what we expected but that’s not a fault of the hotel itself

Fordeler: rooms are good seize and good bed

Ulemper: the restaurant has the tables to close on top of each other..feels cramped when you sit there . Also quality of breakfast was poor. Not enough choice of bread and when new came it was cold. I would not choose this hotel again based on all of this. Also I booked a big room with couch and got (for second time) a room with 2 chairs.

Fordeler: * I nærheten av stranden * utsikt mot sjøen * Vennlig og hjelpsomt personale * Rene rom * Fantastisk frokostbuffé * Bra middagsbuffé * Bra for familier

Fordeler: - Personnel is very courteous and always tries to find a solution for a problem in minutes - Dinner buffet ist very good in quality with lots of choice - Lovely welcome / dinner at night at arrival (1am) and prepared small breakfast at checkout (4 am)

Ulemper: - Spa was not open (only in winter), Sauna could have been used on request, but no lounger to relax afterwards, because area was closed - Breakfast is rather limited in choice and quality (examples for what we missed: fresh orange and other juices, better coffee, extended front cooking with more than fried egg e. g. fresh made pancakes with cholocolate sauce, look for examples at other hotels like Iberostar) - Rooms are rather old fashioned, especially bathroom - heater was not working anymore even if it was cold

Fordeler: Nothing

Ulemper: The hotel is next to the largest disco in Palma. Lots of dead drunk germans making primal sounds. The breakfast was cold. Terrible stay!

Fordeler: In theory the proximity to the beach would be nice but the MegaPark next door ruins the beach and what would have been a relaxing hotel pool.

Ulemper: The location of this hotel is seriously awful. The MegaPark German warehouse bar is right next door and is extremely loud all day. Horrible noise, disgustingly drunk people falling all over each other outside. The hotel itself is pretty low quality and they charged us extra to have two of us in a double room. Never heard of that and the "free" breakfast for the extra $70 was absolutely not worth it at all.

Fordeler: Vi hadde halvpensjon (buffe) og både frokost - og middag var kjempebra. God mat med bra utvalg! Supert å kunne sitte både inne og ute under måltidene. Fine badefasiliteter. Fint å kunne låne håndklær mot et depositum. Kort busstur inn til Palma med buss i gaten rett foran hotellet.

Ulemper: Noe støy om natten fra folk som kom fra Mega park. Vi hadde gateutsikt, og ikke bassengutsikt. Jeg likte ikke at gjestene får lov til å reservere solsenger med håndklærne sine. Den dagen vi kom var det ingen solsenger eller parasoller ledigee selv om det ikke var folk som benyttet disse. Innsjekkingsprosedyren tok noe lang tid. Da ble det fort ventetid i resepsjonen for andre gjester.

Fordeler: Excellent location. Clean bedroom and bathroom. Good chairs on the balcony

Ulemper: Poor capacity of air conditioning

Fordeler: Clean and location was at the beach. Good place for yiung adulta to get drunk. Not much for families.

Ulemper: Tried to make us pay for things twice. Accused us of stealing towels while we brought thse back as promished.

Fordeler: It was great and they had a variety of food and alot of fresh fruit.

Ulemper: Time of closing at breakfast time.

Fordeler: Pool area, close to golf, beds big and comfortable, nice restautants, good fitness room, anything around golfing perfect

Ulemper: Sanitary installations partly old like even in a suite the toilets are not separated from the bathroom, we had to argue to get a room we booked but still never had sun on the balcony

Fordeler: The staff are extremely helpful and friendly. The amenities are very good.

Ulemper: The pancakes at the breakfast are not made on spot - in fact these are frozen pancakes which sometimes were just defrosted and still fridge cold. The manicure and pedicure services at the spa were not of the quality expected.

Fordeler: Great location, nice pool area, convenient parking

Ulemper: Restaurant choices too limited

Fordeler: Meget god mat, gode senger og elskverdig personale overalt. Vi hadde luksusbil fra flyplassen som var i hotellets regi mot en tilleggsbetaling.

Ulemper: Jeg likte ikke at det var lagt på € 2,20 pr. natt(Tourism Tax) i regningen fra Booking.com. Hadde vi bestilt direkte hadde vi unngått denne avgiften. Muligens hadde vi fått en bedre pris i og med vi hadde bodd på et Sheraton hotell tidligere,

Fordeler: Staff were really friendly and helpful.

Fordeler: The hilly, quiet location overlooking the golf course is lovely. The pool area is really nice and the tennis courts and gym were great. Golf course lovely. Terraces, spa etc very nice. Big balconies. Staff were very good. 5 minutes from Palma by car.

Ulemper: Rooms need updating a bit and the food choices were just average and expensive. Outside is 5 star, inside is nice but could do with some..... rejuvenation! No other restaurants or bars in the area so you need to go elsewhere by car/taxi.

Fordeler: Quiet location, in beautiful setting.

Fordeler: Staff were really friendly, food was good, very well maintained property and super clean, we had a great time, the kids loved the family pool.

Fordeler: This place was just awesome! I really liked the stuff and the area of the hotel. Pool was very clean and nice! Stuff very helpful! Very good breakfast! And Very quiet place, You can sleep so good.

Ulemper: Only thing, they could have a shuttle to the city once in the morning and back in the evening, so that people could go to town. Although the taxis are also available in 5 min.

Fordeler: Swimming pool- child friendly

Ulemper: Bed

Fordeler: staff were very good

Ulemper: room was a little small