The location & the food. Shower was a little small & a little dirty whereas my wife requested for it to be cleaned again.
Nicest room I've ever had in London - really spacious, stylish and completely sound-proofed. Nice restaurant with good choices and prices. Friendly staff. A couple of things not as per info when booking - luxury mini bar, contained 2 bottles of water - not what I was expecting; no iron - although brought to the room when asked for. A bit disappointed with pool area - much smaller than expected - so felt crowed with 10 people around it.
The Service, space and decor was to quote our 15 yr old "awesome" Nothing spoilt this trip
There was a really good hairdryer provided by the hotel, but the plug sockets were nowhere near the mirror.
Hotel is great up to standard 5* Even though there was mistake for room with other people But overall we re happy Staff are great Especially Reuben very nice kind and patience Recommended.especially if you want to see Chelsea Stadium
staff Excellent especially the Duty Manager Oliver.
Very accommodating staff, delicious breakfast, comfortable bed and spacious room.
Good food. Pleasant room. Staff helpful and polite. None