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Meget sentralt,også iforhold til buss. store fine rom med kj.krok.Nytt og rent,gode senger. fri internett og bruk av saunaavd.
Sentralt I forhold til gamlebyen. God frokost. Nytt med gode fasiliteter.
Bra beliggenhet i sentrum, rene rom, savnet noe å sitte på (uten på sengene), hyggelige personer i resepsjonen, valuta for pengene var vi 5 damer (55 år) enige om sittegruppe / stoler på rommene (bytte ut det store bordet)
Sentral beliggenhet, rimelig ok engelsk-kunnskaper på personalet (sett ift franskmenn generelt!), rent, bra frokost - om enn litt dyr. Rent rom, fint bad, flott med et lite kjøkken. Rommene - i hvert fall det vi hadde - var svært overfylt med møbler. Heller et bord mindre og mer plass til å bevege seg.
Svært sentralt plassert midt i gågatene i hjertet av Bordeaux med godt utvalg av hyggelige restauranter og gateliv i umiddelbar nærhet. Kan nesten ikke få en bedre plassering i Bordeaux. Litt mer fleksibel betjening i resepsjonen på dagtid
Hotell med meget sentral beliggenhet med gangavstand til alt, hyggelig betjening og meget fint frokostbord.
Hotellets ansatte er effektive og hjelpsomme på alle måter. Samtlige jeg var i kontakt med var godt informert om Bordeaux og omegn og viser handlekraft når det gjelder å løse problemer knyttet tio oppholdet.
Beliggenheten er helt super, standarden god og servicen upåklagelig
Et utmerket hotell. Flott og stort rom. Meget sentralt. Vil bo der igjen hvis jeg skal til Bordeaux. Nei!
Location Deluxe room: Small & outdated Wall view Breakfast
we were able to procure a bright room on the square, beautifully decorated with toile fabric. excellent bathrooms with wood and marble/granite. our initial room was very dark and overly done in dark faux-curtain wallpaper. but a good sized room!
The hotel is right in the city centre, very close to shopping area. The staff is very helpful in all our questions. The room is not too big so preferably a medium size luggage suits better. The traffic is very heavy, it took more than 1 hour to reach the hotel from the city outskirt!
Stayed at the hotel for three nights. The restaurant was superb, other than having a table full of Chinese next to us who had two interpreters running around the table explaining/translating. Still an enjoyable meal non-the-less, and chef Pascal Nibaudeau came and spoke with us which was nice - although only because he had to come and 'shmooze' the Chinese clients who I assume were carrying big bank books! Location is great, right next to the shopping area, opposite the opera house and two mins from the tourist centre and tour buses. Reception and concierge were very helpful. The room was well finished and luxurious, however it consisted of a very narrow hallway with the mini-bar, safe etc being right at the entry, and the bedroom at the other end - the oddest shaped hotel room I've stayed in. Virtually no room to place an open suitcase let alone two, which for the price we payed was not good enough. Unfortunately the hotel's gym and spa were still being constructed, which we were not advised when booking. The staff at the bar were not attentive at all, and on two occassions I had to get up and order drinks - not great when they are standing around chatting instead of servicing the customer. The couple beside us didn't hold back on their criticism! Not good enough for a 5 star hotel.
all went clockwork - we aked to rent a car: it arrived i ntime at the right price etc . Great hotrel - great value for money !
Excellent restaurants and cafes abd breakfast.
The staff, especially the concierge managers, were helpful, pleasant, and went out of their way to assist, without asking. Very well trained and gracious. We enjoyed being on the main Place of the Grand Theatre; sitting outside on the terrace was delightful. Comp. bottles of gazeuse and plat water each day in the room was a nice touch. We were on the top floor, converted from attic rooms, so the ceiling was low and the windows were much smaller than those of the floors underneath. The lighting in the room did not compensate for this and it was impossible to read either a book or a newspaper. The drapes were luscious, but covered the small windows. Would have liked a coffee/tea tray in the room.
Delightfull hotel with very nice rooms
The location is ideal and the staff were very friendly
Attention to details. Service. Aircon. Central location no need to use car as tram service first class also. Staff very helpfull and pleasent.Breakfast and dining very good. All in all an excellent stay! Lighting in room could be brighter bedside reading lights could be a lot more effective if the flexi arm was longer ! Bathroom hot water did not appear to be thermostatically controlled !
The service is excellent there - they make you feel very welcoming - effortless and unassuming. Nothing
breakfast on the roof terrace desk staff was not friendly or very helpfull
I had a nice, quiet, clean room. The hotel location was good. The hotel was under construction, which was unfortunate.
Very well located to access the city, Tram stop 2 minuites from hotel. All staff encountered were friendly & very helpful.
Very relaxing & comfortable room, soothing decor.
This hotel is in an excellent location in Bordeaux only 500 meters from the river Garonne boardwalk, many restaurants, trams and rental cycles. The hotel is only two tram stops from the center of Borbeaux and has all the essentials. If the sun is shining breakfast on the roof is a joy with great views of Bordeaux. Staff were very helpful, polite and courteous. The hallways/corridors in the hotel are on the poor side but then they do not directly affect the stay.
Good efficient staff. Great location. Fantastic views from roof. Handy for trams and city centre.
friendly, helpful staff
Trays not being collected from corridor outside rooms promptly. One tray was not collected for approx 18 hours - looked very poor to visitors
room windows dont open
location Food was not great.
Good food Nice environment No
Furniture and WC bit old fashionned. Need in renovation.
The hotel was in a convenient position for travelling on the motorway and it was comfortable with a swimming pool did not get credited with my loyalty points
Staff were very friendly and helpful I thought the cost of the computer to pick up my few emails was too expensive
Bathroom was lovely... very far away from the town centre, accesible on the bus which leaves from outside the hotel and takes 30 mins through troubled area...
quiet room and good service
Good location and very helpful, polite and friendly staff
Great place for children and to relax between long drives.
Quiet location on lake just outside the city, but easy access into the city by car. Also good location for access to airport via ring road around Bordeaux.Beds good, firm mattresses Bathroom not great, carpets and lifts getting a bit old.
Good parking facilities, helpful reception staff. wi-fi availability, city breakfast was a good idea. The pool was out of order and we had to use another hotel which was a little inconvenient. The pool was one of the main reasons we chose the hotel in the first place! The blonde receptionist was not very friendly or helpful. The other staff were exceptionally helpful and professional however.
Bus stop near by. Rooms were not ready on arrival but other rooms were offered which was good. Rooms were smaller than expected.
Staff was very nice and the food was good too.
Compact room, but perfectly adequate for an overnight stay. Very clean. Had tea/coffee making facility. Food in restaurant was excellent, with good selection for buffet starter and buffet desert in evening, and for breakfast. Would have liked a small table on both sides of the bed, not just one. Was able to push the bed sideways and put in a chair. Would stay there again.
Convenience - it was just a stp over
Old, poor maintnance... Roooms.
The only good thing about this hotel is the 24hr reception who were attentive even at midnight The bathroom light would not stay on. Despite being near an industrial site and motorway the rooms were not sound proofed. There was a constant drone of some machinary and reving traffic outside the room that made sleeping impossible. The bathroom could do with a proper clean down not a wipe down
Bed linen clean, excellent shower and the heater in the bathroom provided instant good heat. Room was tired and small. Reception not that friendly, food in the restuarant expensive and of poor quality.
the hotel provided a good balance of reasonable facilities and right price
Too far from city
Cheep & Clean Room too Small & Bathroom far too small
Would have liked a safe either in room or at front desk
near to the train station tiny room
i liked the breakfast (buffet). Location was good as it was right next to the tram stop. Small room and bathroom.
well- located, friendly helpful staff the bathroom was like one in a submarine-tiny!, minuscule room had barely enough room for 2 people to move
Services, friendly people rooms were dirty
Walking distance to the center. The shower was not so cleaned, maybe cause too old.
Location to the train station is convient if only staying one night. Bit far to walk into the city of Bordeaux from the hotel. Also the whole hotel is boat themed. The rooms are trying to be a cabin on a ship but it is just tacky.
the parking was secure,staff were friendly and helpfull;the hotel was well positioned it rained
Et lite, greit hotell som ligger forholdsvis sentralt. ca 20 min til shopping og sentrum av byen. Rommene er små, men hyggelige. Lite personell tilstede ved frokostservering. Mat og drikke ble ikke fylt på.
Hotellet var meget sentralt plassert og rimelig sentrumsnært. Meget god frokost. Konklusjonen blir meget god value for money!
Super beliggenhet I forhold til togstasjon og sentrum/shopping. lett å parkere bil, både I gatene eller I hotellets egene parkering for 10euro /døgn. tram stopper rett utenfor døren og tar deg rundt I byen. bra pris og komfort. deilige senger, noe som er mangelvare I frankrike og andre middelhavsland. Vi hadde booket 3 mannsrom og lagt inn en kommentar samtidig ved bestillingen hos bboking.com. denne kommentaren ser aldri hotellet og de hadde kun booket 2 mannsrom. det ordnet seg heldigvis men vi ble møtt med at vi kun hadde et dobbeltrom.
Sentralt, rent og rimelig
Den sentrale beliggenheten, vennlig betjening, OK frokost, god restaurant ved siden av. Ganske treg heis, frokostserveringen sluttet litt for tidlig, manglet minibar/kjøleskap på rommet,
Trivelig hotell med god beliggenhet. Frokosten var litt uoversiktelig da både express og buffèt var på samme bord. Buffèten burde vært bedre og mer rikholdig til en pris av €8,50. Lunkent te-vann ikke så mye å skryte av!
Greit hotell med meget sentral beliggenhet Frokosten kunne vært litt bedre
Modern clean rooms with very comfortable beds. Very close to station and only a 5 minute tram to the centre of town. Friendly welcoming staff. No safety deposit box.
the client is pretty good and helpful for tourist. room is small but cozy. hotel is next to the train station, convenient for tourism instead of business price is a little high for this style. but anyhow, it is next to the station and save a lot of trouble by taxi.
Very near from the train station, clean and confortable! Breakfast not included in the price
The staff was extremely friendly, especially Belen. The shower was week, water was hot but not enough pressure and weight.
Rooms were accessible when we arrived before the check in time. Very helpful staff. The facility to leave luggage after we checked out until our train left was very much appreciated. Bar and restaurant were closed the evening we arrived. Had we known this beforehand, we might have chosen another hotel.
Cleanliness and good location for travelling on the train
Secure courtesy parking. Service-orientated Concierge. Polite, efficient staff. Excellent in-room facilities for coffee/tea making. High-quality restaurant menu and service. Very comfortable, quiet bedroom. Nice view over lake. Nothing to not like.
Very clean and great value for money, actually it meets all of my expectations.
Our stay was really very enjoyable - staff were very helpful. Resturant did not cater for children and waiting staff were unable to explain any of the dishes to us.
Beautiful place, friendly staff, nice restaurant Too far out of town, not many restaurants etc near the hotel. The room and lobby were constantly really hot, the pool wasn't available, all extras were really expensive - twenty euros per person for breakfast!
The excellent standard of accommodation plus the breakfast buffet.
Cleanliness Access by public transport
Would pefer hotel in the city centre - too far out especially when left stranded after last bus had left - had to catch tram back to city and catch taxi to hotel
Good bed and food.
value for money
The hotel is well-decorated. The room size is large and comfortable. Good restaurant at the ground floor. Location is bit far from the city center. Given no clear sign/direction from city center/out of city, it is bit difficult to find the hotel.