value for money
Beautiful place, friendly staff, nice restaurant Too far out of town, not many restaurants etc near the hotel. The room and lobby were constantly really hot, the pool wasn't available, all extras were really expensive - twenty euros per person for breakfast!
Secure courtesy parking. Service-orientated Concierge. Polite, efficient staff. Excellent in-room facilities for coffee/tea making. High-quality restaurant menu and service. Very comfortable, quiet bedroom. Nice view over lake. Nothing to not like.
Good bed and food.
The hotel is well-decorated. The room size is large and comfortable. Good restaurant at the ground floor. Location is bit far from the city center. Given no clear sign/direction from city center/out of city, it is bit difficult to find the hotel.
Our stay was really very enjoyable - staff were very helpful. Resturant did not cater for children and waiting staff were unable to explain any of the dishes to us.
The excellent standard of accommodation plus the breakfast buffet.
Very clean and great value for money, actually it meets all of my expectations.
Cleanliness Access by public transport
Would pefer hotel in the city centre - too far out especially when left stranded after last bus had left - had to catch tram back to city and catch taxi to hotel
Close to city centre. comfortable clean hotel.
good room and breakfast location
The bed was comfortable, room was big and bathroom was great
The room was actually quite cosy, nice and comfortable bed and sizeable bathroom with good shower. I liked the coffee/tea maker in the room. Breakfast was 15 euros and slightly lacking in choice.
The hotel canceled my reservation 2 hours before I checked in as they claimed that could not charge my credit card. When I arrived they asked for a bigger rate.. Who does that??
Room hadn't a double bed, but two single beds.
The staff were very friendly and helpful.
modern stylish hotel, excellent room, perfectly clean, great breakfast, very fast lifts, kind staff, quiet location, easy access to hotel (but not right in down town)
Hotel location is very well.Easy to go to central part of city.Room facilities are well. There are so many group tourist. So some time , very difficult to take elevater and to get information from front desk.
Hotell med meget sentral beliggenhet med gangavstand til alt, hyggelig betjening og meget fint frokostbord.
Beliggenheten er helt super, standarden god og servicen upåklagelig
Hotellets ansatte er effektive og hjelpsomme på alle måter. Samtlige jeg var i kontakt med var godt informert om Bordeaux og omegn og viser handlekraft når det gjelder å løse problemer knyttet tio oppholdet.
Et utmerket hotell. Flott og stort rom. Meget sentralt. Vil bo der igjen hvis jeg skal til Bordeaux. Nei!
Svært sentralt plassert midt i gågatene i hjertet av Bordeaux med godt utvalg av hyggelige restauranter og gateliv i umiddelbar nærhet. Kan nesten ikke få en bedre plassering i Bordeaux. Litt mer fleksibel betjening i resepsjonen på dagtid
breakfast on the roof terrace desk staff was not friendly or very helpfull
This hotel is in an excellent location in Bordeaux only 500 meters from the river Garonne boardwalk, many restaurants, trams and rental cycles. The hotel is only two tram stops from the center of Borbeaux and has all the essentials. If the sun is shining breakfast on the roof is a joy with great views of Bordeaux. Staff were very helpful, polite and courteous. The hallways/corridors in the hotel are on the poor side but then they do not directly affect the stay.
Very relaxing & comfortable room, soothing decor.
Very well located to access the city, Tram stop 2 minuites from hotel. All staff encountered were friendly & very helpful.
Good efficient staff. Great location. Fantastic views from roof. Handy for trams and city centre.
Trays not being collected from corridor outside rooms promptly. One tray was not collected for approx 18 hours - looked very poor to visitors
I had a nice, quiet, clean room. The hotel location was good. The hotel was under construction, which was unfortunate.
location Food was not great.
room windows dont open
friendly, helpful staff
The location was excellent. Elevators were very very slow. Lighting in the halls was bad.
Very clean, modern and comfortable. Lovely hot shower. Staff very helpful and friendly. Excellent location. No tea or coffee making facilities!
Big, comfortable double bed and spacious bathroom. Hotel in ideal position from which to explore Bordeaux. Staff efficient and friendly. Would be sensible to include kettle and tea/coffee in room as matter of course rather than by request.
The staff were exceptionally pleasant and helpful. The breakfast was somewhat expensive.
we were able to procure a bright room on the square, beautifully decorated with toile fabric. excellent bathrooms with wood and marble/granite. our initial room was very dark and overly done in dark faux-curtain wallpaper. but a good sized room!
Delightfull hotel with very nice rooms
The service is excellent there - they make you feel very welcoming - effortless and unassuming. Nothing
Excellent restaurants and cafes abd breakfast.
all went clockwork - we aked to rent a car: it arrived i ntime at the right price etc . Great hotrel - great value for money !
The staff, especially the concierge managers, were helpful, pleasant, and went out of their way to assist, without asking. Very well trained and gracious. We enjoyed being on the main Place of the Grand Theatre; sitting outside on the terrace was delightful. Comp. bottles of gazeuse and plat water each day in the room was a nice touch. We were on the top floor, converted from attic rooms, so the ceiling was low and the windows were much smaller than those of the floors underneath. The lighting in the room did not compensate for this and it was impossible to read either a book or a newspaper. The drapes were luscious, but covered the small windows. Would have liked a coffee/tea tray in the room.
The hotel is right in the city centre, very close to shopping area. The staff is very helpful in all our questions. The room is not too big so preferably a medium size luggage suits better. The traffic is very heavy, it took more than 1 hour to reach the hotel from the city outskirt!
Stayed at the hotel for three nights. The restaurant was superb, other than having a table full of Chinese next to us who had two interpreters running around the table explaining/translating. Still an enjoyable meal non-the-less, and chef Pascal Nibaudeau came and spoke with us which was nice - although only because he had to come and 'shmooze' the Chinese clients who I assume were carrying big bank books! Location is great, right next to the shopping area, opposite the opera house and two mins from the tourist centre and tour buses. Reception and concierge were very helpful. The room was well finished and luxurious, however it consisted of a very narrow hallway with the mini-bar, safe etc being right at the entry, and the bedroom at the other end - the oddest shaped hotel room I've stayed in. Virtually no room to place an open suitcase let alone two, which for the price we payed was not good enough. Unfortunately the hotel's gym and spa were still being constructed, which we were not advised when booking. The staff at the bar were not attentive at all, and on two occassions I had to get up and order drinks - not great when they are standing around chatting instead of servicing the customer. The couple beside us didn't hold back on their criticism! Not good enough for a 5 star hotel.
The location is ideal and the staff were very friendly
Attention to details. Service. Aircon. Central location no need to use car as tram service first class also. Staff very helpfull and pleasent.Breakfast and dining very good. All in all an excellent stay! Lighting in room could be brighter bedside reading lights could be a lot more effective if the flexi arm was longer ! Bathroom hot water did not appear to be thermostatically controlled !
Location Deluxe room: Small & outdated Wall view Breakfast
Hotellet var meget sentralt plassert og rimelig sentrumsnært. Meget god frokost. Konklusjonen blir meget god value for money!
Et lite, greit hotell som ligger forholdsvis sentralt. ca 20 min til shopping og sentrum av byen. Rommene er små, men hyggelige. Lite personell tilstede ved frokostservering. Mat og drikke ble ikke fylt på.
Personlig betjening og rom i en villa - til forskjell fra et stort, anonymt hotell WiFi virket ikke. Ikke noe stort problem, men vi hadde basert oss på det for videre planlegging av turen og det var derfor litt irriterende at det ikke virket slik det var annonsert
Really excellent design of room - lots of space and light, and much enjoyed the private rooftop balcony from which the Garonne could be seen. Huge bath, good storage space, good quality furnishings. Room service was very efficient and friendly. Onsite secure parking was highly valued. Free sauna, steam room and massage-chair was the icing on the cake. Great sense of privacy throughout, and lack of stuffiness. Fabulous farmers' market in the Chartrons district. Location feels rathre far from centre. Although nice to be near the waterfront, the streets around the hotel are rather lacking in charm. This may improve as the area becomes more popular due to the recent extensive renovation of the promenade. More cafes and brasseries would add to the atmosphere.
Nice and quiet rooms. Bathroom with a big bath tube. The river Garonne is just close to the hotel. Personally I think the price for the breakfast is to high.
The reception staff was not very friendly, just talking on the phone and letting us wait for more than 15 minutes to chock in/out
A most funky design hotel - very inspiring and refreshing! And it was convenient as a tram stop is only across the road (les Hangars if I recall). Lovely place; great bar; and within close proximity of the designer shops and restaurants within the Hangar 14-18 complexes, which thrilled my wife! Brillant, overall.
Easy access to the city centre via the local tram, loved the room decor and design, and parking was very convenient.
Edgy hip hotel. Great design In the bathroom we would prefer more functional design like more space to put cosmetics and toiletries than hip design.
Amazing, especially their housekeeping department, our room always get well cleaned, even though we only left for 2 hours in the late afternoon. Their staff even organised our clothes while cleaning!
Rooms are very stylish and confortable. Ideal for someone who wants a new experience in a different surrounding. Staff is not well trained, not very friendly, not professional. Service is thus not adapted to a hotel of this category.
Den sentrale beliggenheten, vennlig betjening, OK frokost, god restaurant ved siden av. Ganske treg heis, frokostserveringen sluttet litt for tidlig, manglet minibar/kjøleskap på rommet,
Sentralt, rent og rimelig
Trivelig hotell med god beliggenhet. Frokosten var litt uoversiktelig da både express og buffèt var på samme bord. Buffèten burde vært bedre og mer rikholdig til en pris av €8,50. Lunkent te-vann ikke så mye å skryte av!
Greit hotell med meget sentral beliggenhet Frokosten kunne vært litt bedre
Sentral beliggenhet, rimelig ok engelsk-kunnskaper på personalet (sett ift franskmenn generelt!), rent, bra frokost - om enn litt dyr. Rent rom, fint bad, flott med et lite kjøkken. Rommene - i hvert fall det vi hadde - var svært overfylt med møbler. Heller et bord mindre og mer plass til å bevege seg.
Sentralt I forhold til gamlebyen. God frokost. Nytt med gode fasiliteter.
Bra beliggenhet i sentrum, rene rom, savnet noe å sitte på (uten på sengene), hyggelige personer i resepsjonen, valuta for pengene var vi 5 damer (55 år) enige om sittegruppe / stoler på rommene (bytte ut det store bordet)
Meget sentralt,også iforhold til buss. store fine rom med kj.krok.Nytt og rent,gode senger. fri internett og bruk av saunaavd.
near to the train station tiny room
Location to the train station is convient if only staying one night. Bit far to walk into the city of Bordeaux from the hotel. Also the whole hotel is boat themed. The rooms are trying to be a cabin on a ship but it is just tacky.
i liked the breakfast (buffet). Location was good as it was right next to the tram stop. Small room and bathroom.
Cheep & Clean Room too Small & Bathroom far too small
the parking was secure,staff were friendly and helpfull;the hotel was well positioned it rained
Would have liked a safe either in room or at front desk
well- located, friendly helpful staff the bathroom was like one in a submarine-tiny!, minuscule room had barely enough room for 2 people to move
Services, friendly people rooms were dirty
Walking distance to the center. The shower was not so cleaned, maybe cause too old.
Super beliggenhet I forhold til togstasjon og sentrum/shopping. lett å parkere bil, både I gatene eller I hotellets egene parkering for 10euro /døgn. tram stopper rett utenfor døren og tar deg rundt I byen. bra pris og komfort. deilige senger, noe som er mangelvare I frankrike og andre middelhavsland. Vi hadde booket 3 mannsrom og lagt inn en kommentar samtidig ved bestillingen hos bboking.com. denne kommentaren ser aldri hotellet og de hadde kun booket 2 mannsrom. det ordnet seg heldigvis men vi ble møtt med at vi kun hadde et dobbeltrom.
the hotel provided a good balance of reasonable facilities and right price
Bus stop near by. Rooms were not ready on arrival but other rooms were offered which was good. Rooms were smaller than expected.
Bed linen clean, excellent shower and the heater in the bathroom provided instant good heat. Room was tired and small. Reception not that friendly, food in the restuarant expensive and of poor quality.