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The hotel is excellent. Food is great, Entertainment is outstanding, and rooms are comfortable It is far away from Antalia airport
The entertainment team was excellent. With out them the holiday would have been boaring because it was out of season. Thank you to kadriye,farie and maytap The people from the comference made us feel intimid'ated especally having to eat in the same restarant they was rude pushing, shoving and arrogant. We could not get a drink in the lotus bar because of them. It seemed like they was more important than the holiday makers.
There are very delicious and a variety of restaurants. The rooms are comfortable and hotel has amazing atmosphere. Turkish bath is perfect especially after an exhaustive swimming day. During the nights they have very entertaining open disco (alara). animation team was very poor and unorganized. i was there in october and animation team told me it is different from june to september. so if you wanna join the activities of hotel, it is better to go in july or august. in october, more than half of the animation team were already left. i reserved 2 bedroom-villa but they gave me 2 bedroom family house(aile gol evi) instead of villa. but for the price that i paid, i didn't complain about it.
Huge area, tremendous number of facilities on the territory for visitors of any age, beautiful pierce with sunbeds Food and variety of drinks was a lot, but the quality was so-so. Too many girls - "professional tourists" in the hotel on May holidays
The drinks and the open buffet for al day and night long the room was mislocated and the hotel facilities were so far and you have to do a lot of walking and it was like you are in a maze. Concierge was the worst I’ve ever met he should be in plumbing business not in the hotel business he was sooooo rude and the lady in check out desk at the other building orang one did not say good bye she said ok you can go now it’s like we were in a police check point, other than that everything was cool
Hotel was too good and fairly priced. Rooms are very clean and have all the necessary amenities. I have got the sea view room. Hotel was awesome waterpark and good swimming pool. Location is very claose to city centre and all public transport available near the hotel for roaming around the city cheaply. Hotel staff is very good but in one or two instances, need to be bit more courteous with guests. Make sure you have ample time before you enroll for a sight seeing trips with the hotel. I have enrolled for a rafting trip with the hotel and the hotel have promised that I will be back by a specific time. I need to catch the flight to Istanbul. But the sightseeing service provider was really bad, I nearly missed my flight. I spent extra money and took stress. Really bad experience in that sense
Good service, no need to carry your towel, well maintained facility, perfect breakfast, many good activities (spa, massage, sauna, diving, luxury club and dining, rocky swimming area, big waterpark, inner and outer swimming pool)panaromic view, easy accessible location, helpful staff, discount offers for diner, cheaper beverages compared to other 5-star hotels. Size of bathroom, not including dinner.
Food at lunch no
The view of the rooms were awesome! Hotels rooms reaaly need renovation. They maybe so stylish and pretty for mid 1990s but today they look very old and and for a place as expensive as Dedeman this fact is unbelivable. Also the disco makes it impossible to sleep.
Vey peaceful and quiet hotel with nice view.
rooms are old. apperantly there are refurbished flats but not offered to reservations through booking.com for booking.com prices are well discounted.
Location and staff AC was not working
nice location but service is poor and late. they billed us for mini bar items which we did not use even after we complained they did not listen and they insisted on chrging us we think their employees on the floor housekeeping for example used these item(we do not have childern) and we had tp pay.
The staff was very friendly all the time. They all spoke at least some English, even cleaning ladies! The hotel is very clean and service in the pool area very good. Every morning around 9 o'clock I was woken up by a lady who came to check something in the room - I never found out what. It was not the cleaning yet since she came later. Then a third person came to check the minibar. All these interruptions were not nice since I was having a holiday and wanted to sleep late.
The Hotel is ideally situated near the old town and with side sea views of the bay. Very confortable and excellent service.
Just in front of the sea. Good location. Personneel for buffet breakfast not active distributing coffe, tea, juice. Organisation to be improved.
New building with elegant architecture; clean and well-equipped rooms; service-minded staff; excellent spa and fitness facilities; very good food. Walking distance to a lively promenade area (Işıklar Cad). The building is tightly surrounded by residential buildings: most standard rooms have only partial sea view even on higher floors. Management employs a strict advance collection policy enforced by a room locking mechanism, potentially offensive to uninformed customers.
The location and ambience was good, The Concierge, Ummut and the Red shirt Bartender was very good. - The Aircondition system is very bad without cool and also it makes lottsa noise and we had to shift our room. - The food at the Fish Inn was cooked very badly at first.. then also we found a Loong Hair in it. - The bald headed reception does not smile and also when we checked-in he asked us to find our own room which was wierd.
Guest relation manager
Servicen var utmerket Rommet var altfor varm pga aircondition ble slått av når man er ute, det vil si hele dagen.
Et flott hotell for voksne med små barn. alt finnes på hotellområdet( basseng, internett, playstation, lege ...) KOrt vei til store shoppingsentre. Vennlig personal. Utrolig bra spa avdeling, flinke massører/hudteraputer. Anbefales!! Litt tungvindt å trille vogn rundt på hotellet, da der er flere nivåforskjeller og ikke noe rampe til å trille vognen opp og ned på( unntatt i spisesalen).
maten var veldig bra.dette hotellet frister det å reise tilbake til.reinholdet var bra,og hyggelige ansatte.meget bra at hotellstranden lå for langt unna,burde vært rett under hotellet.
utrolig fint hotell, mye å finne på.Aktiviteter hele dagen for alle aldre, utrolig mange fasiliteter. Absolutt verdt pengene. ingenting å klage på!
God mat, veldig rent og ryddigt. Høflig og serviceinnstilt personale. Absolutt et hotell som kan anbefales. Wifi tilgangen var ikke så bra som de lover i annonsen. Virket kun stort sett nede og ikke på rommene. Greit nok, men dette burde kommet bedre frem i hotell annonsen, eller fra personalet. Vi brukte unødvendig lang tid med personalet før vi fikk det avklart.
Very well staffed and friendly hotel, and good food for an all-inclusive resort.
Excellent hotel. The price had included everything (food, beverage, facilities, ...etc). Stuff is nice.
We really enjoyed during one week stay in Delphin Diva Premier. We wish to come back again . I recommend this resort hotel to my friends. Entertainments ,food and other facilities were excellent.
The location is on the beach but not direct on it. Luxurious, and clean The staff are not speaking different languages (English is a global language). Staff at check in are lazy and consume a lot of time to do that.
Location is near beach but away from any near restaurants or activities nearby where you need to take a taxi which is costly in Turkey.The lobby is beautiful, large and nice. Rooms were adequate but not large enough. Aircondition in rooms was not working adequately. Breakfast was served up to 10 AM onlly and exactly removed without caring for holiday makers who like to take late breakfast. being a 5* hotel, the breakfast juice is rather drink but not fresh juices, fresh juice is sold during the breakfasyt at cost of 8 TL. Receptions staff are few and there are always queuing of passengers. Expensive
Rooms are nice and well maintained. The swimming pool is spacious. The hotel is especially suitable for business travel Prices of food and drinks are very high. The music on the terras and the outdoor restaurant was too loud.
Good location right on the sea... good price to quality when you take it on a special offer Internet very slow... no animation entrateinement.... i had to wait 1 hour to check in ... at 12.30 !!
nothing I did not like the construction of the hotel it was a concrete tower, which was cold and bleak.
Flott beliggenhet, nydelig strand og sjø. Fredelig, god mat og drikke. Fantastisk lobby, luftig og godt. Rommene var romslige og alltid rene. Bra treningsstudio. Dårlig engelsk kunnskap på de ansatte i resepsjon og bar. Rest.og bar ansatte brukte til tider veldig lang tid å servere eller ta bestilling.
Stille og rolig. Veldig lite av fasilitetene gjaldt ikke selv om det var tidlig i vintersesongen.
clean rooms,,nice terrace with beautiful sea view. Poor value for money
This is a hotel for family holiday , clean , plenty of foods , pools and beach . A money value hotel . The big and very big problem about this hotel , is its PART TIME Air Conditioning , that kills you . Many guests claimed , but they save from energy in 38 degrss hot and 90% humid . I am not sure to recommend this hotel at hot summer months .
We enjoyed many aspects of Kervansaray Kundu, including the pools, the Turkish Bath, the beach, etc etc. We were not very impressed with the quality of the meat-y foods there. Any other food was amazing. But any food made with meat, was so so. Also, their night entertainment was not very interesting.
Activities scheduled by the animation staff was excellent, as well as the nigh time shows and performances.
the nature surroundings, the most silk sea water i even seen, and very green territory The most terrible thing that music near pool bar starts at 10PM and finish at 12 PM. If you live at sea view rooms you can't sleep. But no one informed in advance that me and my children is obligated to listen music instead of sleeping. When I complained to reseption they proposed to move to other room with mountain view , but the thing is that the sea view rooms are more expensive and no any propositions to refund was made.
Free parking, free wi-fi, food Decoration, architecture, very expensive massage, not cosy, i wouldn'tbwant to stay here for more than a night
It was a perfect hotel with perfect price , the food was delicious and the hotel facilities were perfect as well. I would choose this hotel for 100% sure if I were in antalya again the air conditioning was a bit dissatisfaction
hard to find, no one spekas english, amazing for 5* hotel, and second 5* with same problem during our stay in turkey, guests were mostly foreigners
The sea was good. And design is good to see but not good to health. Smell and micro particles from cement ceiling and small bugs from rush mat on the wall caused itching sensation and prohibited my sleep. Reception staff's attitude was rude and their response was late. The guide about hotel use was not prepared in the room.
the aircondition should not be controlled by computer or personal because in the night the ac was always off. when somebody want to come inside the room then he should knock the door and wait for answer, and not knock the door and go direct inside. in 5 star hotels normaly the fresh orange juice at breakfast is included and should not be counted seperatly.
perfect staff.perfect hotel.
Decor unusual but nice
The view was great, location good Strange colors and interior decoration, noisy party outside on hotel beach
Nice setup. Simple design. Excellent breakfast choices. the rooms in the main tower are a little outdated but still comfortable with all amenities.
The seaview, the position. Poor room forniture, bad internet service, very expensive SPA
The food was incredible (the breakfast...yum!). The pool, the beach, the rooms...I felt fully relaxed and pampered. The staff was incredible as well, always ready to answer any questions and help in all ways. If you need to relax and not do much else, this is the place to go. The location: it was far from Antalya (a 10 YTL taxi ride from town). The acoustics in the dinning area were terrible. Although I loved the beach, people should be aware that it is a rocky deep beach (perfect for me, but not for weak swimmers and definitely not for kids!).