London Hoteller i Hackney

Fordeler: I absolutely loved this hotel! It was something a bit different. Quirky decor, very trendy and the bedrooms, whilst fairly snug, were state of the art with a fantastic bed and great shower. Loved the mood lighting. I think what made the stay was the staff, who were fantastic! Enjoyed the early check in and the late check out. The location was great too. Will definitely use citizenM again.

Ulemper: Nothing

Fordeler: The check in process was simple and quick. The bed was comfortable and loved the style of the room with all the features controlled by the iPad.

Ulemper: The "gentle" wake up was a countdown that scared the life out of me in the morning.

Fordeler: Its a perfect location for the London Design Fair and all the cool places in Shoreditch are walkable. Definitely will be staying again next year.

Ulemper: Would have loved the ability to make a coffee in the room first thing before able to face the world!

Fordeler: The room, tough small, is really well organised and has a really nice view. All is quite modern, the bar is really cool and has a great vibe and the breakfast is wonderful.

Ulemper: Nothing to complain about.

Fordeler: Perfect for a quick London break. Minutes away from Liverpool Street station, quiet, organized.

Ulemper: Pillows and the lack of alternative. These days are a must!

Fordeler: Location was good

Ulemper: The price was too much for the room you got. These room are not designed for two people

Fordeler: Rommet var lite, men super rent, fancy, og sengen fantastisk. Håndkledene store og av god kvalitet. Morsomt med "resepsjonen" hvor alt var digitalisert. Spesielt morsomt for yngre folk, men selv jeg som ikke er av de yngste syntes dette var kult.....

Ulemper: Ingen ting

Fordeler: Clean , good breakfast, and great locations

Fordeler: The room amenities and the little extras they did for our anniversary

Ulemper: It was all good

Fordeler: Room was perfect for a weekend. Huge bed with really nice linen. Great location, cool design.

Ulemper: Food and breakfast options weren't very appealing, seems better to go for a short walk in the neighbourhood. Self check in felt a bit like shopping at Tesco.

Fordeler: Really modern, loved how everything in the room could be controlled by an iPad. 24 hour bar and food service, what isn’t there to love!

Ulemper: N/A

Fordeler: The decor. The brand. The innovation

Ulemper: The alarm came on setting off all the lights at once.

Fordeler: I booked our stay as a 30th birthday gift for my girlfriend and the staff went above and beyond to make it a special occasion; helping me make secret preparations, assisting me with an early check-in and even giving us complimentary prosecco and cupcakes. The room had one of the comfiest beds I've ever slept in and we spent a wonderful day at the beautiful rooftop Lido, swimming in the pool, taking in the view of Shoreditch and eating a delicious dinner of oysters and mac 'n' cheese in the restaurant. A birthday to remember; thank you so much to everyone at The Curtain!

Fordeler: Beautiful hotel

Ulemper: I booked a specific room and was given a key for an apparent upgrade, was not an upgrade they just didn’t have the room I booked. Had sent special requests stating the room I wanted and drove 80 miles to stay. Took an hour of sitting in 2 other empty rooms and a few tears shed by the time we settled it was 10.30pm and we were top tired to go out to eat . The man was not as helpful as he could of been I felt like I was having a battle with him..., the rooms are beautiful and clean but was not impressed with the customer service at all, the gym is amazing. Burned my foot pretty bad on the metal things I’m the shower which are labelled outside but once your having a steam they become invisible. Have stayed before and had a perfect stay which is why I went back but overall this time I was disappointed

Fordeler: God frokost! Gode senger:) Fint bad med godt trykk i dusjen!

Ulemper: Litt mørke trange rom. Servicen ved ankomst i resepsjon kunne vært bedre:)

Fordeler: The Lido restaurant with pool make very nice atmosphere! Nice personnel!!

Ulemper: Breakfast was very good, but not for 5 stars hotel!

Fordeler: Cool rooms, comfy beds and great bars. Location is great and the rooftop pool is a bonus.

Fordeler: Ordered food to my room - high food quality / bathroom very spacious / very friendly staff / clean facilities

Ulemper: Not enough light in rooms

Fordeler: Very modern and stylish

Ulemper: N/A

Fordeler: Det er et moderne og flott hotell, nydelig design. Rommene er fine og vel utstyrt. Det er både brennevin, vin og øl på rommet, som man kan kjøpe. Frokosten inntas i øverste etasje og har buffet, men det er også mulig for et tillegg å få stekt egg etter eget ønske. Frokosten var svært bra. Den dagen vi var der var det svært varmt, og da tok de bort taket over restauranten, så satt vi ute i friluft. Hotellet kan absolutt anbefales.

Fordeler: Great hotel, in perfect location for exploring Shoreditch. Short tube to the city and your in the thick of the west end.

Fordeler: Brilliant location in Hackney. Friendly check-in, I was upgraded. Outstanding fixtures and details in the room. Fantastic shower with in-built sauna functionality.

Ulemper: The service in the Lido restaurant was a little thoughtless compared to the excellent hotel staff.

Fordeler: Great location.

Ulemper: Nothing special.

Fordeler: The bed was very comfy didn't try the croissants but I'm sure they where. Great spot staff are exceptional make the place The curtain is a very apropriate name for the first time in London I forgot I was there just felt comfy Top job blue Peter badges all round

Fordeler: Servicen!

Fordeler: Hade ingen frukost.

Ulemper: High price would have at least come with free breakfast.

Fordeler: Rommene, service og mat

Ulemper: Litt langt unna sentrum

Fordeler: -very clean -friendly staff

Ulemper: -too expensive for what they have to offer -old room with visible signs of usage -they gave us a room for people with disabilities which was not the case - the windows don’t open so you need to go outside if you feel the need of fresh air -they are building a new floor above 4th floor where we had the room so from 10 am it was a little noisy (but they told us about this when we checked in and told us to let them know if it bothers us) -at the check out they charged us for something that we did not use ( some alcohol from mini bar) I’ve noticed after I left the hotel. I contacted them regarding this and I have no response from them...

Fordeler: The staff were incredibly helpful in helping us celebrate a special occasion. The room and all amenities were of the highest standard and there really wasnt anything to fault - flawless

Fordeler: We loved the fact that we got a small box of chocolates recognising that it was our anniversary. Also, the front of house staff were VERY pleasant and chatty. Upon arrival, we were given a cool flannel, as it was an extremely warm day, which was very welcome! Loved the window shutter in our room...letting just the right amount of light in/out. Could do with those in my own house!!

Ulemper: We found it really difficult to find the hotel, as not well sign posted. We didn't think the area did the hotel justice, we felt it very run down which was a shame. Also, we left one of our personal dressing gowns on the back of the bathroom door without realising. Once we noticed, we rang the hotel(a couple of times) but have had no luck in finding it or any communication from the management with an offer of a replacement or reimbursement which would have been nice, as it was brand new. One small thing...the air cin kept resetting itself to a high heat...not good when it was 33° heat outside.

Fordeler: Beautiful japanese style hotel. Very good service

Fordeler: Excellent staff and amenities, heated bathroom floor, gorgeous and large room

Ulemper: Noisy... works in progress

Fordeler: The property is beautiful, clean and modern. It’s a calming place to work but also a great place to grab a drink or bite to eat. The staff is the best part- they are so amazing and helpful.

Ulemper: Depending on what room you choose, the size may be a bit small. However, I think the point is to get out of your room and enjoy the rest of the hotel and the neighborhood.

Ulemper: Work directly above our room that we had not been made aware about starting at 7.45 am Breakfast was farcical, 3 attempts to order a coffee when we were 1 of only 6 people within the restaurant

Fordeler: Lovely hotel, bed was very comfy and the location of the hotel is perfect. Also they gave us late check out complimentary

Ulemper: The view from our room was not a view at all, it overlooked bushes.

Fordeler: Location

Ulemper: Check in and check out was impolite. Really noisy facilities

Ulemper: Shower water pressure too low

Fordeler: Great location lovely room we were upgraded as it was a special occasion Staff were very helpful and friendly.

Ulemper: Quite noisy until the early hours! Lots of noise out front, as it was a Saturday night. Was pretty loud though

Fordeler: Great room, didn’t really spend enough time there, will certainly do next time!

Fordeler: The location and hotel were excellent. We had a great time.

Ulemper: No complaints

Fordeler: Frokost er á la carte, ikke inkludert buffet, men veldig god.

Fordeler: Alt var topp med hotellet. Likte godt at restauranten har åpent til sent på kveld, slik at det var mulig å få et ordentlig måltid ved sen ankomst. Det var flere alternativer til frokost (restaurant eller kaffebar med sandwicher om en var mer på farten). Guttene på 13 og 15 syns det var et kult hotell og likte de industrielle detaljene. Vi hadde familierom med to dobbeltsenger som var meget gode å ligge i, kjekt at det var sofagruppe. Sentral togstasjon der en kunne nå de fleste store severdigheter uten å måtte bytte for mye linjer.

Ulemper: 12-15 min å gå til tog, null stress på morgenen. På kveldstid etter lang dag ute og mye gåing, tok vi bare taxi fra togstasjon til hotell (ikke dyrt).

Fordeler: Loved the style and size of room

Ulemper: No phone charger

Fordeler: Absolutely loved this hotel. Location really great for Brick lane, Shoreditch station & Spitalfields 10min walk at most. Hotels ascetics were very cool and the place had a real buzz. Non guests were in using the in house cafe which added to the lively atmosphere of the place. Room was very quiet and comfortable, great little extras to. My dog was made very welcome and was given his own bed and water bowl for the night. Staff were friendly & helpful. I’d stay again!

Ulemper: More vegan option on the breakfast menu

Fordeler: The fact we could leave our luggage before we checked in was very handy.

Ulemper: Some off the staff were a little standoffish and could have been friendlier - but I guess that could just be London. Some signs to let us know where we could get breakfast would have saved us asking 3 different people who gave us a few different answers. Enamel mugs without handles to make hot drinks in that were left in the room - totally impractical.

Fordeler: Location, some of the decor is nice , staff are nice.

Ulemper: Stayed a few times and the Rooftop bar is never open to guests.

Fordeler: Very cool, big room, great price for 4 sharing. Excellent breakfast included in price

Ulemper: We are 4 women all aged 51 and felt very un-hip!!!! However we relaxed into it and will definitely stay again. Maybe with a change of our wardrobe contents first ;)

Fordeler: Personalet var herlig, hotellet hadde haugevis av karakter. Ville definitivt bodd der igjen.

Ulemper: Ingenting annet enn gode følelser om vårt opphold.

Ulemper: No hot water!

Ulemper: Hotellet annonserer med et flott takterasse som vi så frem til å bruke på ettermiddager, men den var opptatt på private selskaper hver kveld.

Fordeler: We only stayed for one night for our anniversary. Staff had put one slice of cheesecake in our room which was nice of them. Interesting looking at cells hotel was very empty no real atmosphere.

Ulemper: After checking out I found out that some how my bank card was used to book a break in Amsterdam online and because I had not used the card anywhere else in London it must have been done at the reception of the hotel. I was refunded the money back into m y account by my bank but felt upset that someone would do this. Been told that some hotel staff are taking photos of credit card details and then using them so please be careful

Fordeler: Great location and big rooms.

Ulemper: Average staff and poor breakfast.

Ulemper: For a 5* it was a very standard hotel could not sleep properly as could hear every other guest in their rooms even coughing there’s gaps at the bottom of every door we put the do not disturb sign up but still had cleaners knock there was hair in the shower and the sink had a massive crack in it so would not rate this as a 5*

Fordeler: The staff were very nice and professional

Ulemper: We tried this place on a whim as our usual place recently changed hands. This hotel cost substantially more so we were expecting more. The description is misleading, the seperate seating area is simply a chair to even a sofa. A terrace suite simply over looks the rooftop bar. There is no protective mirroring on the glass so anyone in the rooftop bar can look straight in your room. No bath in a 5 star hotel. Took a £100 deposit for a mini bar that was completely empty. The options for a full English breakfast were limited, scrambled eggs only. Will not recommend and will not stay again.

Fordeler: Juan was super helpful, we decided on the day to drive and he met us at the car park and although we arrived before check in we were able to use the pool changing area to get ready for the wedding we were attending. The room was quiet and spacious the the toiletries very nice.

Fordeler: Location and facilities are good

Ulemper: Not 5* quality room, bathroom, service or breakfast

Fordeler: The decor, the space, the staff all very pleasant and helpful. Valet service was a great touch.

Ulemper: The room service was terrible, no calls answered, the bed wasn’t made, no towels even upon third request. Unfortunately we had no hot water at all between 6am and check out - not happy at all

Fordeler: Roof top bar when open

Ulemper: Please don’t stay at this Hotel! We had no hot water in our room for a morning shower, fair enough things go wrong, but the staff were unsympathetic, there was no manager on duty to sort things out. But worst of all the management will not acknowledge or reply to any of my emails. An apology would be nice!

Fordeler: The physical hotel and location

Ulemper: Extremely disappointed I’d booked this hotel as a birthday treat for myself and it was a big deal as I was leaving my 3 month old for the first time to have some well deserved me time. Unfortunately I was so shocked at the number of service issues at this hotel that during checkout I decided to raise this, my comments were passed onto the operations manager (Jerome) who committed to looking into the issue and getting back to me. Despite me chasing twice I never received the feedback which I feel sums up the service at the hotel! - The Hair dryer in the room was broken and we had to call twice and wait 20 minutes for a new one - We’d booked the room for 3 people however there were only 2 of everything e.g. towels, mugs, robes etc and we had to ask for extras - There was no one at spa so we had to go behind the counter and look for clean towels, robes and slippers as we were told we didn’t need to take them from our room and unfortunately the steam room out of order which we were not told about at check in - My friend had bought in a birthday cake for me and she was told this would be left in the room however it was not there so when she went looking it seemed to have been “misplaced” - Breakfast the next day was an absolute disgrace (which we paid extra for) and so many other customers were complaining also. Hardly any food was brought out so during the whole time at breakfast there were no beans, eggs or orange juice