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utrolig serviceminded og hyggelig concierge...hjalp til med booking av restaurant samt veibeskrivelse til Gatwick dårlig standard på badet, sto ikke i forhold til pris
Store, flotte rom. Fantastisk frokost og et meget serviceminded personale. Fin beliggenhet til alt London har å by på
Excellent old school luxury with modern flourishes. For some the slightly stiff air might prove uncomfortable.
very nice room and comfortable need a cofe station in room
Very friendly and helpful staff, perfect location for the West End, shops and entertainment, location location, location, fabulous bar Small room, no view and very tight bathroom, and expensive
Service is fantastic
Good hotel, conveniently located with a certain charm. Excellent concierge and reception staff let down by very poor F & B staff. The service at breakfast was almost of Fawlty Towers standards and there was an unhelpful arrogance to the staff in the American Bar. Restaurant and bar staff.
Service , service and more caring, friendly service! From the moment I stepped out of the taxi on arrival until I left the hotel everyone addressed me by name with a cheery greeting. VERY comfortable and quiet room with far above average amenities, linens and furnishings. Excellent bar and public areas. I was sorry to leave but I shall be back as this is my new favorite London hotel. BRAVO to General Manager Spencer Yeo . Executive Concierge Frank Laino, Edward and everyone at the front desk plus all the doormen who ran for cabs ( in the rain!) so I didn't have to. I say "Well done" ! No complaints
The welcome from the staff was excellent - friendly and helpful. The quality of the rooms was exactly what we expected. The hotel has the feel of luxury from a bygone era.
Staff was very helpful. Rooms and hallways in need of paint and new carpet. Room was very small. Dining is in need of rejuvenation.
Some excellent staff. Breakfast on day 2 took too long - but quality 100%
Welle quipped rooms, friendly staff and ideally located near piccadilly, 242 hr room service. no all ok
Lovely re-decoration. Failure to have cab ordered on the morning of my departure; I had to wait for one. I think the bar prices are unrealistically high!!
great service. high standards. helpful concierges. great location. very English.
Fantastisk hotel med en kongelig servicegrad og herlige ansatte. Er kresen men dette overgikk alle forventninger ! NEI
Det var hygelig å ankomme, og det var rene og pene rom med mye stæsj som kunne benyttes dersom man ønsket det. Det bør absolutt være mulighet til å koke egen kaffe eller te om morgenen, ikke alle ønsker roomservice eller gå til loungen om morgenen rett etter å ha stått opp. Da er det godt med en kopp kaffe som man lager selv. Med andre ord, en vann- eller kaffekoker på rommet bør settes inn!
Excelent location, good service I was incomodated early in the morning by the noise coming from outside (I stayed on the 2nd floor)
The staff were extremely helpful and friendly.
Everything, service, beautiful and great location.
I loved the staff and the location. It is cozy and stylish.
The hotel was very nice and warm. The rooms, although small, were very clean and comfortable.
The location and the cosy atmosphere the room was really small and the painting of the walls a little shaby
quiet & comfortable, good location Room at ground level
Service is unreal, and location fantastic. The beds were very uncomfortable
Private. Classy. Charge too much for use of their telephone in this day when they should not
great service and excellent location. Allessandro is incredible! Room service was very poor, no phone was answered when the order was incorrect and I needed to go down to speak to reception.
The efficient and personal service surpassed only by the care given to the room and a wonderful cocktail lounge. N/A
its friendliness and excellent location
The room was charming and the bedding, linens, etc was excellent! The staff was friendly and helpful at all times.(especially loved the gentleman and the entrance who has been w/you for 45 yrs!) Decided to sit w/our friends in the dining rm while they had bkfst (which was included w/their room--they booked thru a travel agent and we had booked online). The hotel charged us 10 pounds for a cup of coffee and we thoght that was a bit outrageous.
Great staff. Very friendly and helpful.
No Tea and coffee facilities in the room
Michelin Star restaurant was unbelievable! Staff and management were absolutely wonderful! We will be back soon!!!!
We absolutely love the Goring which almost feels like home when we arrive; always a lovely welcome and one feels so spoilt! Thankyou too for upgrading us to such a magnificent room - what a beautiful view of the garden and the rooms are so quiet in spite of being so close to Victoria. John and Marcelle Pyne
The service was exemplary. In every instance the staff went beyond the call of duty to cater to our every need. I would stay there again and recommend it to all of my friends and colleagues. My only difficulty was flushing the toilet with arthritic hands- it took a fair bit of effort.
Superb service geared towards aristocracy.
location, high standards, excellent service beds too small, not very comfortable
Let me make tea in my room without needing room service
Wimbleton, relaxed and some exploring
Comfortable, country house style of hotel - quite small. Helpful staff and pleasing decor. Delicious dinner. Rather disappointing breakfasts and porridge made with water!
Hyggelig personale. Vi hadde bestillt suite, den var på størrelse med et enkeltrom. Det er løyn å kalle det for suite. Trangt og slitt. Ikke etter pris og forventning.
God service og beliggenhet
Hyggelig personale som stiller opp også på de små detaljer uten å være påtrengende. Veldig god beliggenhet, godt utstyrte rom og passe størrelse på hotellet. Ikke egentlig. Det kunne kanskje med fordel vært en hånddusj på badet.
Veldig sentralt, kort veg til Buckingham Palace og andre severdigheter. God standard på restaurant og rom, litt trangt på rommet med en enorm seng som tok veldig mye av plassen (King Room). God mottagelse og oppfølging av personalet. Personalet kunne hatt bedre kunnskaper om aktuelle hendelser i byen og transport til og fra flyplassen.
Utrolig god service og hyggelig personale