London Hoteller i City of London

Fordeler: It’s an excellent building with high ceilings and very four seasons style.

Ulemper: You cannot open any windows even I the rooms look Inside the building , so no fresh air which I do find it very healthy, very slow room service after midnight.

Fordeler: It’s new; not fully break in in all aspects. But least it’s at basic four season standard. It has potential to improve when staff become more experienced. The spa over all design and jet pool implementation are top of the world in light usage category. I mean number of concurrent user and work load. The pump do not have self cool off timer so it can’t be used continuously for extended time. The heritage I room is grand and super comfortable and functional. Luxury. The food at all day dining provide excellent selection and quality and still within very reasonable price. Hard to find in London.

Ulemper: Staff is not fully trained: 1)up on check in, I had been asked for number of people stay in my room. If I do need to do so, I will book a category that provide extra bed. Though I have tons of luggage as result of a full month travel from snow to beach. 2)when I ask for catch up. The waitress hand over and open on top of table then put it to plate.normally I would have a plate with unopened to serve in most of hotels. Few time I might have it opened before it placed over. Maybe do it near our table just like bottle of waters. But I never experience a pair of hands operate that in front of our eyes and on top of our food. 3)this is a bit disgusting so skip it if you do not ... The man’s toilets over flood and the unspoken material ..... but spa staff placed a working sign at location that you have to reach the point that your foot has already stepped on top of the condemned material to read. This can be totally avoided if they just block the door let to there. 4) a couple was doing unspeakable thing infront of my full family at spa pool. My son told me he reported to staff and didn’t let me know. I discovered it when staff come back for follow up. Nice looking design but not practical: Some grid like design make wall looks nice but hard to clean. If clean too often the grid will be damaged. So no way out. Build quality and material: The shower pipe has multiple location leaking water when volume is moderate. The water in toilet spilled out when flush. The marble on wall is much worse than floor and fractured multiple location. I guess it’s damaged before or during build. The concierge and doorman are excellent.

Fordeler: Gym SPA and the very welcoming staff Best ever I experienced

Ulemper: The breakfast is a bit different than what we used to have in other hotels

Fordeler: Clean, amazing staff, location, good, house keeping was impeccable

Ulemper: I loved every moment, no complaints

Fordeler: Hotel and staff were awesome! Staff super friendly and eager to help with anything! Beautiful state of the art rooms. Will definitely go to another Four Seasons if given the chance!

Fordeler: Everything

Ulemper: The was only one issue there was no information about insurance which was 250£ but this is a minor issue the real one that i had to wait for 3 weeks to get it back It’s Truly unfortunate because i told the Reception that I want to pay for the room by visa and I want to pay for the insurance by cash but they mix it all up

Fordeler: Very helpful Staff. Especially Kevin Chan.

Ulemper: Nothing.

Fordeler: The team is professional and keen to help! The building is gorgeous and beautiful!

Ulemper: Location is bid far

Fordeler: Especially we liked the spa, pool and wellness area

Ulemper: There is no shatters from the sun on the rooftop bar

Fordeler: Staff Facility

Ulemper: Location not good

Fordeler: Sengene var utrolig komfortable. Flott beliggenhet. Fantastisk stab. Moderne rom. Ville definitivt bodd der igjen.

Fordeler: Staff very good. Room excellent.

Fordeler: The staff was very informed and accomodating. The room met our expectations and beyond. The view from our balcony was amazing. We were celebrating our anniversary and upon arriving we had a beautiful desert awaiting us in our room wishing us a Happy Anniversary. The location of the hotel is excellent, within walking distance of the Tower Bridge and many other attractions and if not the subway station was within a block. We would be more than happy to stay at the Apex again.

Ulemper: Nothing

Fordeler: Staff were friendly and receptive, we were able to check in early and was even upgraded! It looked and was luxurious! The bed was incredibly comfy! Location brilliant! An overall brilliant stay, we shall be returning!

Ulemper: N/A

Fordeler: Can’t say enough good things about this hotel. The staff went out of their way to make us feel welcome, the food at the restaurant is delicious, and the location is great. Tower Hill tube station is just across the road, the Tower of London and Tower Bridge are a 5 minute walk, and there are tons of great pubs and restaurants nearby. The rooms are modern and very clean. I will definitely stay here again when I return to London.

Fordeler: Very convenient, clean hotel and room was ready early

Ulemper: Nothing

Fordeler: Great breakfast, good sized room with Two Windows. Very comfortable bed.

Fordeler: Bed was extra comfy. Every detail was carefully thought about. Our balcony was massive! Breakfast was lovely! Hairdryer was really good too! Ironing board on room was great! It was my husbands 50th birthday and on arrival was apiece of lovely cake on a plate with happy birthday on it!

Ulemper: Could have been a biscuit for morning coffee in room

Fordeler: Reception polite, well covered and helpful. Rooms were clean, modern and in great condition. Bar staff and breakfast staff cheery and polite. Breakfast was lovely. All in all - very good

Fordeler: Everything. They upgraded our room for my 30th birthday celebrations. A dessert (amazing cake) with best wishes on my birthday was waiting in our room. Helpful and friendly staff. Nice building and interior. Very good location.

Ulemper: Nothing

Fordeler: Fin beliggenhet, sentralt . Flott hotell!

Fordeler: The Staff were amazing. Due to them I would happily return. Location was also convenient!

Ulemper: n/a

Fordeler: Stort familerom. Flott med både dusj og badekar:) Enkel logistikk til og fra.

Fordeler: Alt!

Fordeler: The hotel was absolutely beautiful.

Ulemper: We had some trouble with checking into the hotel and spent almost an hour standing at the reception desk before being checked in. We had paid for a double room with included both a shower and separate bath. There was no bath. The room itself looked nice but was not as big as advertised. We came back to the room after enjoying drinks and entertainment downstairs within the hotel. Pulled back the bed covers to find a nice dirty sock that didn’t belong to us. In the morning we woke up to a foul blocked toilet that absolutely stank and was quite obviously out of use. We called the hotel staff who told us there wasn’t actually anything they could do about it immediately and would send an engineer. However the issue still wasn’t even attended to by the time we checked out. Extremely disappointing given the amazing reviews we read about before choosing this hotel.

Fordeler: Quiet and comfy room! Love the cowshed products!

Ulemper: Nothing!

Fordeler: We liked the venue itself. Everything about it is stunning

Ulemper: when we checked in the “pre authorisation” was not explained to use properly. Therefore they was going to charge us twice. However when addressed we relieved a complimentary breakfast and free late check out. Also booking.com said we got breakfast included within the price and when We arrived this was not the case. When we called booking.com they was extremely rude and they hung up on us. TERRIBLE customer service.

Fordeler: I have not had such great service in a very long time. From the moment I was at the front of the hotel every person I came in contact with, was helpful and had such great attitudes. I will be staying here in the near future!

Fordeler: I loved the cowshed products. And the music in the lobby.

Ulemper: I would have preffered more lighting in the room.

Fordeler: Beauty of the building, rooms

Ulemper: Breakfast at the Deli, no access to the vault and spa included

Fordeler: Eggs cooked exactly how I had ordered. Good price. Great butter. The rooms and communal areas are exquisite. Elegant feel without being stuffy.

Ulemper: Their deposit and refund to account policy could be more transparent. Quite confusing.

Fordeler: They thought of everything! They had absolutely every amenity you’d ever want already in the room. The room service was delicious and fast! Honestly, I’ve ordered room service at more hotels than I could ever count and this was some of the best and the quickest.

Ulemper: I stayed at the Ned on a Saturday night so the bar/restaurant area downstairs was extremely busy. This in turn caused quite a bit of noise. My room was quite low, so maybe if you have a room on a higher floor the noise won’t be an issue. Honestly, it didn’t bother me one bit, but I wanted to mention it as it might throw some people off guard. They do supply ear plugs in the room.

Fordeler: I love the amenities in the toilet and the courteousness of the staff. You have all you need for your stay.The location is superb and the antic nature of the property lingers in my memory. To put simply , its heaven for lovers. However, the breakfast is not so fantastic. I really did not enjoy it.

Ulemper: breakfast. There should be better option from different available 7 restaurants on the ground floor

Fordeler: The place fabulous with a great atmosphere and attention to detail. We loved it!

Ulemper: None

Fordeler: All of it

Fordeler: Rommene var romslige, moderne og rene. Det hadde gjennomført høy standard og god lydisolasjon.

Ulemper: Lobbyen var liten og bar preg av svært mye støy. Det var vanskelig å høre hva personalet sa til deg. Bar nesten preg av å være et utested mer enn et hotell. Mye støy også i frokostområdet. Trekker ned.

Fordeler: Great Breakfast in the room and the most comfortable beds.

Ulemper: Nothing,

Fordeler: The room was very clean and well presented. Would 100% recommend.

Fordeler: The facilities and the room itself exceeded our expectations. We arrived to be told our room had been upgraded which was fantastic thank you very much.

Ulemper: We were kept up most of the night due to scaffolding work that was being carried out opposite which wasn’t pleasant as we paid so much for a room we could hardly sleep in. Also, slightly gutted that we was looking forward to the secret garden bar that we were not allowed to even go to or experience as there was a private party. Overall I’m not very impressed with the £360 I have paid.

Fordeler: We loved the art, the music and the atmosphere. Staff were amazing and rooms were second to none.

Fordeler: Service and location great for the Barbican

Ulemper: Not putting a dog bowl in my mums room - we don’t have dogs mixed up with another guest but sorted swiftly. I didn’t like that we could use the secret garden much as there were functions on. Should let guests know in advance.

Fordeler: The staff that we encountered on Checkin in were great. They were amazing and very accommodating. Some staff in the outdoor bar were not that nice when they saw us. Which was sad

Ulemper: The actually room wasn’t that great. Paid for 2 add ins and they didn’t leave up to anyone’s expectations. Considering this was for a wedding nights stay- not very good. Phone and remote control laced with dirt- byway disgusting.

Fordeler: The hotel was imaculate, the restuarant was great and the staff were very helpful

Fordeler: Nice cool common areas

Ulemper: A bit too loud in the lounge

Fordeler: The location is very convenienct both for business and sightseeting. The room was reasonably spacious and quiet.

Ulemper: The lobby near the reception was not scpacious enough, although I feel it might be inevitable due to the lacation (the city centre).

Fordeler: Pleasant staff very friendly and efficient

Ulemper: NA

Fordeler: The location is perfect, close to the Tower Gate underground and DLR station and also to the Aldgate station.The hotel is very nice and cozy, the staff is very kind and helpful.A lot of restaurants near by and walking distance to the London Bridge and London Tower.

Ulemper: Nothing to mention at all.

Fordeler: Great location for work and getting to the metro. Very nice room and bath.

Ulemper: The front desk staff does not acknowledge you upon arrival, and are not well versed in the area at all. Middle of the night staff person much better, with knowledge and helpfulness.

Fordeler: Veldig lite rom, men med alt man trenger, samt inkludert øl og vann i minibaren, hyggelig overraskelse.

Ulemper: Vi hadde bestilt rom inkludert frokost, men Resepsjonisten nektet, og.vi endte opp med å betale for frokost likevel..

Fordeler: Perfect location, 500m from Tower bridge. Nice service. Great breakfast

Fordeler: Lovely refurbishment. The bar & restaurant area are great to relax and enjoy a drink / food. Our room was great and spacious, Lovely bath and huge shower to enjoy in the room. Location is very accessible with many main train stations a short walk away.

Ulemper: Restaurant prices are fairly steep but I guess this is central London!

Fordeler: Location

Ulemper: Let with all my body itching me and swollen

Fordeler: God seng

Ulemper: Hotellet var under oppussing, så hovedtrappen var utilgjengelig

Fordeler: Everything was first class

Ulemper: Nothing

Fordeler: The newly renovated lobby/restaurant is great! Great aesthetics with a modern retro feel. The bar is very cozy that my friends and I hung out there for more than 3x!

Ulemper: The breakfast food could be better, pancakes were tough

Fordeler: Upgraded on arrival and close to the venue of the wedding and reception

Ulemper: Quite expensive

Fordeler: Good Location for business

Ulemper: Rate of the room comparing with facilities was not fair!