Royal Lancaster London

The room was really good and was always cleaned with everything used constantly replaced. The restaurant in the hotel was great with lots of options to choose from. The staff were outstanding especially the concierge as they all went out of their way to help out in any way they can. The location is perfect as it's only a minute's walk from Lancaster station

The room rate did not include breakfast which is something that I feel was unfair but can't complain to be honest

Lovely location and the staff were polite and attentive

The cooked breakfast was quite poor. The rest of the breakfast available was very nice, but the bacon was hard, and the scrambled eggs just too sloppy!

I like the hotel it is clean and luxury and great location

The staff was extremely friendly

Very professional hotel - a very business feel. Staff great, all good.

I don't know why English hotels do stays without breakfast ! Look at how the Irish hotels do it. Adding breakfast at 30 pounds is a real turn off ! No buffet breakfast in the world could cost that to supply? Maybe look at this to be a little different.