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Fint hotell som ligger utrolig sentralt plassert uansett hva man skal gjøre i London. Ved utsjekking påstår hotellet at booking.com bare har betalt for 1 av de 2 rommene som er bestillt, slik at jeg måtte for et av rommene til tross for at jeg hadde forhåndsbetalt rommene hos booking.com og det liker jeg svært dårlig!!!Usikker på om feilen ligger hos booking.com eller hotellet da saken undersøkes i skrivende stund.
Fint og hyggeligt hotel. Ligger veldig sentralt og i et fint område.
Flott beligenhet med kort vei til det meste. Høy servicegrad med renhold 2 ganger i døgnet og veldig fine bad. Følge kundes spesifiserte ønsker i bestillingen.
Location and service was good Problem with the room it was very small, offered improved room after two days
My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.
Everything Being in a smoking floor
Lovely re-decoration. Failure to have cab ordered on the morning of my departure; I had to wait for one. I think the bar prices are unrealistically high!!
very nice room and comfortable need a cofe station in room
The welcome from the staff was excellent - friendly and helpful. The quality of the rooms was exactly what we expected. The hotel has the feel of luxury from a bygone era.
Perfect location. Central to everything but on a quiet side street. Excellent staff and very comfortable room. Big comfy bed, plenty of fluffy towels. American Bar very overpriced
great service. high standards. helpful concierges. great location. very English.
Some excellent staff. Breakfast on day 2 took too long - but quality 100%
Very friendly and helpful staff, perfect location for the West End, shops and entertainment, location location, location, fabulous bar Small room, no view and very tight bathroom, and expensive
Service , service and more caring, friendly service! From the moment I stepped out of the taxi on arrival until I left the hotel everyone addressed me by name with a cheery greeting. VERY comfortable and quiet room with far above average amenities, linens and furnishings. Excellent bar and public areas. I was sorry to leave but I shall be back as this is my new favorite London hotel. BRAVO to General Manager Spencer Yeo . Executive Concierge Frank Laino, Edward and everyone at the front desk plus all the doormen who ran for cabs ( in the rain!) so I didn't have to. I say "Well done" ! No complaints
Good hotel, conveniently located with a certain charm. Excellent concierge and reception staff let down by very poor F & B staff. The service at breakfast was almost of Fawlty Towers standards and there was an unhelpful arrogance to the staff in the American Bar. Restaurant and bar staff.
Staff was very helpful. Rooms and hallways in need of paint and new carpet. Room was very small. Dining is in need of rejuvenation.
Excellent old school luxury with modern flourishes. For some the slightly stiff air might prove uncomfortable.
Service is fantastic
Beliggenhet stillhet Litt teknisk mangler
Veldig hyggelig og imøtekommende personale, perfekt beliggenhet. Rolige omgivelser, ingen trafikk støy selv om beliggenheten er i sentrum. Kjempe god og stor seng, stort bad med L'Occitane såpeserie :)
The efficient and personal service surpassed only by the care given to the room and a wonderful cocktail lounge. N/A
quiet & comfortable, good location Room at ground level
Excelent location, good service I was incomodated early in the morning by the noise coming from outside (I stayed on the 2nd floor)
I loved the staff and the location. It is cozy and stylish.
The staff were extremely helpful and friendly.
Private. Classy. Charge too much for use of their telephone in this day when they should not
great service and excellent location. Allessandro is incredible! Room service was very poor, no phone was answered when the order was incorrect and I needed to go down to speak to reception.
The hotel was very nice and warm. The rooms, although small, were very clean and comfortable.
The location and the cosy atmosphere the room was really small and the painting of the walls a little shaby
Service is unreal, and location fantastic. The beds were very uncomfortable
Everything, service, beautiful and great location.
english atmosphere just in the hearth of Mayfair concierge too busy
having last stayed there over 30 years ago , it was good to see that nothing much had changed on the ground floor ; the bedroom was very comfortable and we were particularly pleased to be upgraded .
they didnt give me deluxe room i booked and there is no benifets for this kind of rooms
Very well placed Room too close to the lift and described as deluxe but given standard
Great location for access,very clean and in a very safe area with access to convient stores ,subway and shopping. We had booked a smoking room & even confirmed with hotel by phone but were very disappointed to find out none were available yet if we paid a premiumn we could obtain one. We found this very tacky along with the internet charges.
Excellent location I booked 3 rooms at the price shown on the website but the hotel in all cases added vat and I had to apply for a refund.
The Location and the restuarant area Nothing, everything was good
This hotel is in a good location and easy access to the Underground. The bed was comfortable and the flat screen TV was nice. The standard double we had was functional. I think most hotel rooms in London are on the small side and this was no different. Short story the room worked and we didn't spend much time there. The hotel room we had was a little "tired". The carpet needed replacing and some of the tiles in the bathroom had been repaired poorly. The furniture was nice quality but pretty worn out. The mini bar had been cleared out of the usual wares and left for personal use which was nice. But the old "sensors" were in the bins where things used to be sold. The internet was out while we were there but they were "working" on it. For the money it was clear we were paying for the location because anywhere else at that price would be a nice hotel.
Hotel staff on checkout were argumentative and unhelpful and slow to resolve problem. One lift was permanently out of order and there were no stairs.
I liked the location, I could walk anywhere I needed to go. The restruant was usefu l didn't like the idea that I would be charged for moving anything in the mini bar.
Som tidligere et strålende beliggende hotell i forhold til å oppleve London. Personale et proffe og huggelige. Litt varierende engelsk-kunnskaper i resepesjon
Beliggenheten og design. Fint frokostrom med god buffet. Rommene er noe små og med trange bad.
Rommeet var smakfult, hotellet er veldig sentralt Internet burde vært gratis
Sov bare ett døgn i Classic Dobbel. God størrelse på rommet. Bråk fra AC som måtte være avslått på natten. Ellers var alt utmerket. Beliggenheten er et pluss. Billigere frokost. Gikk rett over gaten på cafe og spiste for halv pris.
Beliggenhet helt utmerket og god service.
Beliggenheten til hotellet Altfor lite og gammelt rom til den prisen og til den klassen hotellet ligger i (4 stjerner). I Norge hadde det neppe vært mere enn 2 stjerner
Bra rom, gratis wifi
Sentralt til flere områder av London; Oxford Stree, Hyde Park, etc