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Fint og hyggeligt hotel. Ligger veldig sentralt og i et fint område.
Fint hotell som ligger utrolig sentralt plassert uansett hva man skal gjøre i London. Ved utsjekking påstår hotellet at booking.com bare har betalt for 1 av de 2 rommene som er bestillt, slik at jeg måtte for et av rommene til tross for at jeg hadde forhåndsbetalt rommene hos booking.com og det liker jeg svært dårlig!!!Usikker på om feilen ligger hos booking.com eller hotellet da saken undersøkes i skrivende stund.
Flott beligenhet med kort vei til det meste. Høy servicegrad med renhold 2 ganger i døgnet og veldig fine bad. Følge kundes spesifiserte ønsker i bestillingen.
My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.
Location and service was good Problem with the room it was very small, offered improved room after two days
Everything Being in a smoking floor
Beliggenhet stillhet Litt teknisk mangler
Veldig hyggelig og imøtekommende personale, perfekt beliggenhet. Rolige omgivelser, ingen trafikk støy selv om beliggenheten er i sentrum. Kjempe god og stor seng, stort bad med L'Occitane såpeserie :)
great service. high standards. helpful concierges. great location. very English.
Service , service and more caring, friendly service! From the moment I stepped out of the taxi on arrival until I left the hotel everyone addressed me by name with a cheery greeting. VERY comfortable and quiet room with far above average amenities, linens and furnishings. Excellent bar and public areas. I was sorry to leave but I shall be back as this is my new favorite London hotel. BRAVO to General Manager Spencer Yeo . Executive Concierge Frank Laino, Edward and everyone at the front desk plus all the doormen who ran for cabs ( in the rain!) so I didn't have to. I say "Well done" ! No complaints
Excellent old school luxury with modern flourishes. For some the slightly stiff air might prove uncomfortable.
Welle quipped rooms, friendly staff and ideally located near piccadilly, 242 hr room service. no all ok
The welcome from the staff was excellent - friendly and helpful. The quality of the rooms was exactly what we expected. The hotel has the feel of luxury from a bygone era.
Some excellent staff. Breakfast on day 2 took too long - but quality 100%
very nice room and comfortable need a cofe station in room
Very friendly and helpful staff, perfect location for the West End, shops and entertainment, location location, location, fabulous bar Small room, no view and very tight bathroom, and expensive
Service is fantastic
Lovely re-decoration. Failure to have cab ordered on the morning of my departure; I had to wait for one. I think the bar prices are unrealistically high!!
Staff was very helpful. Rooms and hallways in need of paint and new carpet. Room was very small. Dining is in need of rejuvenation.
Good hotel, conveniently located with a certain charm. Excellent concierge and reception staff let down by very poor F & B staff. The service at breakfast was almost of Fawlty Towers standards and there was an unhelpful arrogance to the staff in the American Bar. Restaurant and bar staff.
I loved the staff and the location. It is cozy and stylish.
The efficient and personal service surpassed only by the care given to the room and a wonderful cocktail lounge. N/A
The location and the cosy atmosphere the room was really small and the painting of the walls a little shaby
Private. Classy. Charge too much for use of their telephone in this day when they should not
Excelent location, good service I was incomodated early in the morning by the noise coming from outside (I stayed on the 2nd floor)
Service is unreal, and location fantastic. The beds were very uncomfortable
The staff were extremely helpful and friendly.
Everything, service, beautiful and great location.
quiet & comfortable, good location Room at ground level
The hotel was very nice and warm. The rooms, although small, were very clean and comfortable.
great service and excellent location. Allessandro is incredible! Room service was very poor, no phone was answered when the order was incorrect and I needed to go down to speak to reception.
having last stayed there over 30 years ago , it was good to see that nothing much had changed on the ground floor ; the bedroom was very comfortable and we were particularly pleased to be upgraded .
english atmosphere just in the hearth of Mayfair concierge too busy
Rommeet var smakfult, hotellet er veldig sentralt Internet burde vært gratis
Som tidligere et strålende beliggende hotell i forhold til å oppleve London. Personale et proffe og huggelige. Litt varierende engelsk-kunnskaper i resepesjon
Beliggenheten og design. Fint frokostrom med god buffet. Rommene er noe små og med trange bad.
The Location and the restuarant area Nothing, everything was good
Great location for access,very clean and in a very safe area with access to convient stores ,subway and shopping. We had booked a smoking room & even confirmed with hotel by phone but were very disappointed to find out none were available yet if we paid a premiumn we could obtain one. We found this very tacky along with the internet charges.
I liked the location, I could walk anywhere I needed to go. The restruant was usefu l didn't like the idea that I would be charged for moving anything in the mini bar.
Very well placed Room too close to the lift and described as deluxe but given standard
Hotel staff on checkout were argumentative and unhelpful and slow to resolve problem. One lift was permanently out of order and there were no stairs.
Excellent location I booked 3 rooms at the price shown on the website but the hotel in all cases added vat and I had to apply for a refund.
they didnt give me deluxe room i booked and there is no benifets for this kind of rooms
Sov bare ett døgn i Classic Dobbel. God størrelse på rommet. Bråk fra AC som måtte være avslått på natten. Ellers var alt utmerket. Beliggenheten er et pluss. Billigere frokost. Gikk rett over gaten på cafe og spiste for halv pris.
Bra rom, gratis wifi
Beliggenhet helt utmerket og god service.
Beliggenheten til hotellet Altfor lite og gammelt rom til den prisen og til den klassen hotellet ligger i (4 stjerner). I Norge hadde det neppe vært mere enn 2 stjerner
Sentralt til flere områder av London; Oxford Stree, Hyde Park, etc