Sentralt, 100 meter til Penn street station. Gode senger og grei standard på rommet.
bra beliggenhet lytt og kansje litt dyrt
Sentralt hotell, god standard. Mye for pengene.
Det jeg likte best under mitt opphold på Hotel Pennsylvania i New York var beliggenheten hotellet hadde Renholdet på hotellrommene var svært dårlig.
Veldig greit. Gammelt slitt hotell, med hyggelig personell. Helt greit til overnatting
Kjempebra beliggenhet. Dårlig renhold.Mye råte i trevirke på rommet. Støyende aircondition, defekt vask på rommet, defekt kleskap på rommet.
Gode senger Uhøflig mottagelse - fant ikke reservasjonen vår- ikke hennes problem. Fant den etter 20 minutters leting. Etter det var det greit nok.Hotellet noe slitt og en del støy fra gatemiljøet utenfor.
Det eneste grunnen til og velge dette hotellet er bra belligenhet i forhold til pris til NY og være i alle fall. Veldig slitent og dårlig vedlikeholdt hotell med untak av heisene og lobbyen. Rengjøringen var heller ikke god.
Flott beliggenhet. Mye hotell for pengene.
Veldig bra beliggenhet like ved 5th avenu og Macy. Ellers er standarden ganske dårlig. Trenger å pusses opp.
den sentrale beliggenheten og rimelig pris.
Sentralt,bra beliggenhet i forhold til attraksjoner og shopping.Hyggelig,hjelpsomt personale.... :-) Tam og kjedelig frokost, heldigvis hadde de kokte egg :-)
Bra :) hadde forventet dårlige greier da det er så god pris... og i new york kan man ikke forvente god standard ... Men her var det rent og pent, bodde i 12 etasje kort vei til alt, sentralt.... nær shopping enkelt med banen når man lærer seg denne...så super plassering. Frokost typisk amerikansk ikke etter min smak... men flere gode frokost steder noen 100 meter unna :) reiser gjerne tilbake til dette hotellet.
Very friendly and helpful staff. Clean room. Tasty free coffee in the lobby. Good sound proof wall so that we did not get bothered by young group's loud chatting next door through night. The only issue was the noise of the air conditioner heater.
Customer service, reservation team and management all were pretty terrible. Provided no accomodation for a change or adjustment in reservation. In addition the front desk person was rude and abrupt when nobody else was even in the lobby. I left this hotel and went right next door to the cleaner and friendlier Hotel Indigo.
The hotel was in a great location for sight seeing and the sub way. The hotel staff were friendly and accommodating. The rooms were clean. The beds were very comfortable. Although the breakfast was an "all you could eat". I thought $16.50 was a little over priced
For New York this was a pretty good size room with 2 queen beds.
Chose this hotel for the price/location. Obviously you don't exactly get what you're paying for in NYC, but it was a clean hotel that was just that, nothing special. They slap you with a $50 resort fee without telling you - was told I had no extra charges at checkout, and saw the charge on my credit card later.
Nice touches were that the lobby had a water dispenser with fresh fruits in the water and cookies were served at the lobby at certain times. Staff was attentive to our needs. Broken shower head- sprayed from the base. Tight quarters with barely enough room to move luggage for 3.
This was my first stay at Hilton Garden Inn Chelsea. I like everything about this hotel. Location is very good in mid-town Manhattan close to shops, clubs, bars.The customer service was ok. The room was big, very clean & comfortable.If you are in a mood for a Playboy TV channel it's free you can watch it in your room. I was on 19th floor the city view was ok nothing special. I will recommend this hotel to my friends & family. From 0-10 I'll give 9++++. Check-in is at 3pm. I arrived at 3:30 pm and my room was not ready I had to wait for 15 minutes in a lobby.
Cleanliness of rooms and hotel as a whole. More attentive front desk staff. Assisted others before ourselves and other guests who were clearly lined up first.
Everything was 100% perfect. Room was clean, bathroom was clean, view was nice. Staff was friendly and accommodating with our luggage needs etc. I chose to be on the highest floor to get the best view and we heard loud music coming from down the street or somewhere outside as we were going to bed. It eventually stopped, and no one complained of not getting a good night's sleep due to it.
It was a very basic hotel and rooms were on the small size, but it was exactly what we needed. We loved that there was a microwave and fridge in the room. Clean. Small clean lobby. Staff were generally very friendly. Nothing.
I liked the welcoming staff, the freak restaurant and the room was pretty good for the price I paid. I didn't know that there was a gym and a roof top bar. Found out only on my last day... The reception should have said that at the check in. The wifi was slow but I really have to say that the hotel answered my expectation and the staff was great and helpful. Will def go back
Size of the room and location The beds could of been more comfortable
Nice big comfy bed, friendly staff, nice bathroom, A+
Easy check in and accommodating stafff
The rooms are truly small and the sound proof of the windows is inexistent. The noise during night time is unbearable. The towels were old and worn, some of them had holes. The shower doesn't have a curtain and the results are catastrophic. The water runs all around the bathroom floor. The people at the front desk were not friendly, didn't speak English well and were kind of rude. The elevator broke during the week end and it was a nightmare to go up to the room.
Rooms were nice, bathroom clean... Everything was good... i wish they had complimentary breakfast..
Everything about my stay at Hotel Indigo was perfection. The location is lovely-walking past the wholesale florists surrounding the hotel was delightful. The room was so well appointed and the staff was terrific. I will most definitely be back on my next NYC visit.
One of the elevators was broken. You had to wait forever to ride up to your room since they wouldn't let you take the stairs up. The elevator was broken our entire 4 days there.
clean I can hear what's going on in other rooms
Location, Clean room, Modern Decor, Safe, Rooftop bar, Valet parking was same price as self parking in a garage, Good price for the value Room was small (as expected in NYC)
All holiday inn are the same and keep to the standard. Great place to stay and great value Nothing to do with the hotel,but that week was a bomb on 23rd Street. Kind of scary but the NYPD done everything to secure the area. At one time 29th Street was blocked but they made sure that I made my flight home.
Room location was poor and extremely noisy. Staff was unwilling to accommodate change.
One of the staff tried to enter my room in the middle of the night. Said they mistook my room for housekeeping?! By myself so it was very scary
Breakfast inclusive Rooms were pretty clean and better looking than other nyc hotels. Lack of breakfast variety. - always sausage and eggs At night, regulat coffee is very bland and they put less coffee. Very low quality of coffee at night
Staff friendliness, double beds, breakfast, price Room while clean could be fresher smelling but I am being really picky here
Everything was clean, orderly. had a tv remote that went out... maintenance was dispatched in minutes, and immediately fixed the problem. also, enjoyed the fact that there was no night-time construction going on!
We liked the convenience of the area. Easy to check in and out Complimentary breakfast was really good.. a lot of options. Staff was friendly Place was comfortable. All in all it was a good stay! I'd recommend. For the price we paid.. the room was very small... however, I expected this being as we were in a city. Sometimes it's just hard to grasp that.
Outdoor seating for breakfast and relaxation. Great baggage storage after you check out while you see the City and no charge!
Very nice continental breakfast Hotel staff checked bags for late pickup All staff members were extemly cordial Everything met expectations
Location, decent sized room, clean There were pipes banging in the walls (or else construction elsewhere in the hotel) all night which kept us awake until 2:30am when we gave up and called and asked to switch rooms. To their credit, they moved us immediately and the new room was quieter.
Rooms were big for the price point and location, very comfortable and accommodating! Will definitely stay there again when going down for any event at the Garden - not even a 2 minute walk! :)
The room was comfortable and the location was great.
Items of our luggage were stolen
The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay. It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.
We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food . We had to leave. We have recommended it to others and will be back.
I gues for us-measures this Hotel has to be considered old The Service is excellent and it is Central
Nothing I liked. Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!
Close enough to walk many places. Staff was extremely friendly. Horrible view from window.
Clean rooms, Small rooms
Location, rooms are comfy , free internet My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.
Nice interior All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour. As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.
The stuff won't help you with nothing manegment is poor
Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there. Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.
Nice hotel Check in process was BAD Booked via Kayak and they did not have my reservation I had a confirmation # Took almost an hour to resolve
Sentral beliggenhet. Mye for pengene. Rent og ordentlig.
Hotellet ligger veldig bra til i forhold til t-bane. Empire State building er i gaten ved siden av. Det er ikke langt til Times Square. Helt greit hotell med bra beliggenhet i midtown. Du finner baade frokost/lunch steder samt restauranter faa kvartaler unna. litt gammelt hotell. Faa pc´r til bruk.
God beliggenhet, ypperlig for tunghorte. Det var sentral airkondisjon paa hotellet, og den kunne ikke slaaes av. Dermed blaaste det storm hele dognet.
Rommet var meget romslig og bra med stort rent bad Frokosten var noe av det dårligste jeg har opplevd. Så og si kun donuts.
Lokasjon var utmerket og hotellpersonale var hjelpsom og hyggelig. Vi leide 2 rom. Et av rommene var ny oppuset og det andre var litt slitt. Hotellets frokost var i nabokafe og bestod av smultringer, muffins eller bagels som var av god kvalitet men falt ikke i smak.
veldig sentralt, blid betjening, bra rom , litt for enkel frokost , men- veldig fornøyd -kanskje to personer til å ta seg av frokosten da det tok litt lang tid å fylle fatene når trafikken var stor
Vennlig og behjelpelig personal, grei frokost, veldig sentral beliggenhet.
Nytt og rent hotell, store rom med gode senger, relativt fredelig gate om natten, hyggelig personale. Ved frokosten ble utvalget ofte betydelig redusert en god stund før serveringen faktisk var slutt, dette bør ikke skje. Av litt mer spesiell karakter: Den lavere scoren for service/fasiliteter skyldes misnøye med tett toalett på hotellrommet, og hvor dette ikke ble tilfredsstillende fikset slik at det gjentok seg både dagen etter og dagen etter der. Bør heller ikke skje.
The breakfast was great! The price was good. Room was clean. THe walls were very thin and you could hear the partiers that came in at 4am. When the front desk was notified of the disturbance they responded quickly and the room quieted down for about half an hour, but then got really loud. I did not sleep well at all that night!
Close to Penn Station Close to excellent shopping Expansive free full breakfast buffet No room views Slow elevators
Horrible place, breakfast awful with little nutritious value. It would have better to eat at McDonald's ! This is overpriced even for Manhattan. If parking is available, it will cost you an average of $50 per night. I don't think the bedding had been changed for me after the prior customers had checked-out.
Our check in/out and all interactions with staff were very positive. Breakfast was good, a hot waffle, pastry, egg, or potatoes, plus juice, cereal and hot drinks. The two doubles in one tiny room were adequate. No tub only shower and the TV/cable was the bare minimum. Complimentary internet was adequate. Overall I recommend and would stay again.
Staff was excellent
breakfast was nice Yes, there was! I had major issues with the WIFI Internet Access. It didn't work on my IPad and my Windows lap-top at all. The "necessary page" in the Browser didn't turn up. The "free WIFI" was one of the reason why I did choose the Hampton. The staff said they cannot give me any discount, because I booked the hotel via bookings. I shall try to claim it thru you? Anything you can do? Speak to Lisa + John at reception. They confirm that I had complained a few times.
Good location Breakfasts were not so good
Waiting for the lift at breakfast time! we walked down 16 floors - it was quicker!
Staff courtesy room size vs cost
We arrived mid morning and after a 10 minute wait were shown to our room. Service was consistently prompt and staff courteous. I would definitely stay again.
For the value the hotel was great. The location of the hotel is very convenient to many locations and subway lines. The breakfast in the morning exceeded expectations and was substantial. Hotel is very clean and feels updated. The bathroom felt a bit small but for a hotel in NYC that is expected. Do not try to drive and park in this area, parking is atrocious and very expensive.
The hotel was clean and tidy. it was centrally located and withing 2 minutes walking distance to Penn Station and madison Square Garden. we arrived at Penn from Newark so ideal for us. the hotel located on W 31st street was ideal as a center to get to all the major sights in NY. Breakfast being included was excellent to set us up for the day. There were a couple of cafe/restaurants nearby. would stay again if we get back to NY.
I enjoyed my stay there, I liked receiving a cookie upon arrival. It was supposed to be a king size room, but was just a queen size bed.
Great location! We were a short walk to a metro station, Highline and empire state building. Great food options nearby. Room was clean, although small. Kids had a great time. And they loved getting a cookie everyday! We also had a view of the one world trade center. There wasn't a fridge, which would have been helpful, but the room was small, so I can see how they couldn't fit it in.
Close to everything walking, they staff was great very informative about the area, and very helpful with everything I needed. Would definitely stay there on my next trip to NYC!!
I didn't like the service. I didn't get the room I reserved. This hotel is horrible and I wouldn't recommend it to anyone.
Very clean and comfortable. Awesome views with our room. The staff was amazing and very accommodating. Great, great place!
Location was convenient. The hotel was very VERY dirty. The bathroom was left extremely dirty and moldy and the employees were unprofessional
Elevators take forever and they are to small Staff makes to much noise in hallways
Staff was excellent. Bar was golden after we got to the hotel from both exploring and enyoing the city. Concierge was great! Plenty of places around to eat including the hotel. Nice view with a glimpse of the Empire from our room. Rooms were clean, a little cramped, but its NYC. The staff (maids) tends to be forgetful about simple items like toilet paper or anything to stir coffee with! Location its a mix, depending on the line needed. Sometimes we went to 34th ST in order to get some other line.
Staff was excellent, nice, hospitable. The room is small and mediocre-looking. Definitely not worth $400/night or more.
Bed was comfy Location was great Room service was good and quick Too much noise on my floor/too many kids Bathroom smelled like a wet rag Elevators took a long time
The staff was very friendly. I arrived several hours before check in and was allowed to drop my bags off. Room was clean and the bed was comfortable. Lobby was unusually small. Hotel only had two elevator shafts for 25+ floors and at one point both of them were broken.
Located on a quiet side street but still within walking distance to many attractions. Plenty of subway stops within a block or two that will take you to any destination you want. Staff was super friendly and inviting. Bed was comfortable and bathroom was clean. Close to Megabus drop-off location. Room was bigger than I thought it would be given the location. There was an iron and hairdryer in the room, but no mini fridge (which wasn't necessary for our short stay). There are some things out of the control of the hotel; construction around the area and trash left in the street for city pickup didn't make walking for the most pleasant walking experience. There were coffee stains on the nightstand lampshade and the carpet could use a good cleaning or replacement. Not sure what the parking situation is as we took the bus.
Basic Courtyard- clean, large enough room by NY standards, great location Old single pane windows allowed in even more noise than I am used to in NYC. Courtyards are also my last choice among Marriott brands since they essentially provide nothing for anyone with Marriott Rewards status, unlike all the other Marriott brands.
Location/ lounge/ service
Expensive small rooms