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Location While I was at this hotel someone (another guest) entered my room with what appeared to be a room key! I was very concerned about my privacy and complained to the hotel. They also double charged me for my stay.
Great staff, convenient restaurant and bar for the days you don't feel like going farther, functional and comfortable room. The room is small, but that's no different from similar hotels in the same area. Storage is a little minimal and not quite enough for all my clothes and I was alone and didn't have that much.
Nicely decorated , convenient location, good wifi signal Problem with room temperature, had to change room second night
The overall character of the hotel was great. I loved the lobby, bar/restaurant, and location of the hotel. The room was quaint, but very small. The rooms were very small. It was fine for us because we didn't spend much time in it, but it was definitely close quarters for 2 people.
The interiors and general decorating was all well suited It was strange that on a Friday night the check in staff were double teaming and were more focused on answering the phone than helping more than one person.
quiet. No traffic, etc., noise. No coffee machine in room. tv reception-frequent and intermittent 'no signal available' for various channels.
The staff were nice. The rooms were the size of a janitor's closet. They had no space for clothes (closet or drawers), so we kept everything in our luggage for the week long stay.
No coffee in the room. Breakfast was not very tasty and overpriced ($25 for a coffee and omelet).
Fabulous location, friendly and attentive staff, lovely large room, quiet On the weekend nights we couldn't use the public spaces as they had rented out the restaurant and people spilled into al the public places.
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Great position. Quiet location. Very helpful staff. Nice feel to the place. The sharp corners on the bed frames were a bit painful on a few occasions.
In general it appeared to be a nice place. Got a GREAT deal on Kayak. Upon arrival we were given a different room than one we booked. Room we were given should not be rented to paying guests. It was ONLY guest room in the basement, in between boiler room and laundry room. Likely a converted utility closet. Garbage bags in hallway, staff yelling to each other and playing music in laundry room at 7AM. Can't help but think we were assigned this room as 'punishment' for getting such a good deal (nearly half off website price).
It was one block from where we needed to go the most often. My husbands favorite coffee place was next door. (Petite abelle). The staff was friendly and helpful. And the room was newly renovated with high ceilings and a very pretty contemporary style. The bed was comfortable. Some rooms in this place have a shared bathroom. I booked one with a private. Still this seems to be a common thing in nyc so be careful when booking. We stayed in room 207 which was newly renovated. The only thing lacking was individual temp control, which we fixed with a space heater. A refrigerator and microwave would have been nice too. The room was very small, not good for more than two people.
Centrally located Loud music from bar next door
Nothing front desk closed at 9pm so they basically robbed me. It looked like a homeless shelter, only crackhead and whores stay here
The renovated rooms were very nice, however, they had been recently painted and the fumes were overwhelming, so I was transferred to one of the older, non-renovated rooms. Although the bed and furnishings were new (sheets, pillows and wall mounted TV, the walls (paint and plaster) and carpet were what you would expect in a no-tell motel. Also, most of the rooms "shared" a bathroom. Your bedroom had it's own door and you had to leave your room to go into a bathroom which was used by another room. It worked out fine. Still, it is a great value ($65/night booked in advance) for the location! There's a cute french cafe next to it for breakfast and you're never in the room (very small as most NYC hotel rooms) anyway. It was a 5 story walk-up building - no elevator. After looking at 2 rooms (one without a window! and both freshly painted/smelly) we were transferred to the 5th floor and it was a struggle getting the luggage up the 4 flights of stairs (main floor/1st floor). It will be a very nice hotel once the renovation is completed.
Breakfast was good from the bakery down stairs - choice of pastry, a piece of fruit and a coffee and the lady there is lovely! Ask to stay in a room at the back if you can - the street is very noisy at night and the windows are not double glazed!!
Check in time takes almost two hours
Chelsea Inn is literally 50 feet from 5th ave in awesome walking distance to everything. great location. Having said that, our bathroom wasn't in our room, we had a separate key and a shared bathroom_ which was clean, just inconvenient, and after a full 7 hours of walking be prepared to climb some stairs because you might be on the 4th floor and there is no elevator :-)
I asked for a refund and left 4 hours after I got there. I wouldn't recommend it to my worst enemy
I can highly recommend a stay at the Chelsea Inn. Lot's of stairs but a great room for a good price. Union square and Broadway is close by and you can easly walk to Little Italy or Chinatown! If you can't walk that many stairs this is not the hotel for you
The hotel is affordable for New York City. It is clean, tidy and attractive. There are no extras, but the price is right.
Rooms were recently remodeled, or at least mine was. Nicely done with some exposed brick, wood floor, tasteful art and fixtures, great bed, big screen TV. Shared bathroom was also freshly and tastefully done, and clean.... But SHARED. I think they may have some rooms w private baths for more $. They were working on the hallways during my stay, but I don't see how they can fully update vintage structure with its narrow halls and losing stairway. Street noise.