Vil du lagre som din permanente valuta eller kun for dette besøket?
The location and the hotel was newly opened. Large metropolitan hotel without personal service. The hotel staff was not interest to understand customer needs. Expensive breakfast.
Bra beliggenhet, nytt og fint hotell, frokost veldig dyrt Ingen steder å henge opp håndkle på badet, utrolig med ett nytt hotell.
Rommet var stort og komfortabelt, vi hadde mulighet til å varme vann og kunne nyte en kopp kaffe i ro og fred. Særlig vår tenåring satt pris på egen dobbeltseng med stor TV, så det er ikke umulig at vi dukker opp på dette hotellet i løpet av det neste året:)
Flott hotell med to doble senger i to rom med badet mellom... flott bad med både dusj og badekar. Utsikten var OK. Hotellet ligger utrolig sentralt og vi hadde undergrunnsbanen like ved. Personalet var meget behjelpelig med å forklare hvor de forskjellige stedene vi ønsket å besøke i London lå... Spiste frokost utenfor hotellet, siden jeg synes at 22,5£ pr stk var for mye. Utrolig flott hotell med Big Ben, Parlamentet, London Eye, London Aquarium + Themsen helt nær! Dette er et hotell jeg virkelig vil anbefale til andre og vi bodde 1 uke på hotellet og alt var bra Brannalarmen gikk kl 08.30 lørdag morgen og vekket oss... ble utrolig skremt og var i villrede hva vi skulle gjøre... ingen informasjon tilgjengelig hverken på TV eller via høytalere... ble så redd at jeg fikk migreneanfall slik at jeg måtte ligge hele dagen. Ellers savnet vi sittegruppe siden vi var endel på rommet og da var puffer eller senger eneste alternativ sitteplass
Hyggelig mottagelse i resepsjon, hyggelige dørvakter, generell god service, flott suite, bra rengjøring Savnet dobørste på toalettet
Meget bra beliggenhet. Familievennlig. God frokost. Hyggelige og rene rom. Veldig bra standard. Meget godt fornøyd, og tenker at jeg vil velge dette hotellet neste gang også, på tross av at jeg syntes det var litt dyrt. Litt dyrt. Liten frokostsal som førte til litt venting.
Ypperlig service og valuta for pengene. Utmerket hotell hvis du vil bo passe sentralt, med gåavstand til de fleste serverdigheter!
Store nok, moderne og lyse rom Trådløst nettverk på hotellrommet var ubrukelig, men det fantes et alternativ med kabel som var beheftet med en ekstra kostnad.
Veldig god service. plettfrie rom og hyggelige stuepiker
Nytt hotell med god service, god comfort, forholdsvis sentralt nær Waterloo station, god frokost, hyggelig bar.
The location, comfort and ambience were second to none. The restaurant and bar staff do not appear to be trained at all - service was extremely poor and not in keeping wwith a 5 star hotel
close to all the things London has to offer spa pool and surrounds should be renovated
The staff was great. Rooms were spacious. Luxurious. Location was amazing. I loved it.
All the staff were extremely polite and helpful. The room was generous in size, certainly for London.
I loved the location of the hotel!! We didn't realize that our view would be Big Ben, House of Parliment, Westminster Abbey and the London Eye. We were central to many of the attractions which made planning convienent (we only had to walk 5 mins for all of the above attractions and 10 mins for Buckingham Palace). We were also within walking distance to the tube, which was also easy to use:) I also loved the Concierge and Reception. They were all knowledgeable and helpful in assistancing us if needed. I was disappointed that the Spa and pool were not up to Marriot standards. I have stayed at several and when there was 'down time' I could count on being able to entertain the children in the pool area. The pool was small and the children were constantly in the way of those doing laps. Also, I did not see the whirlpool, even though it was listed as having one. Finally, the breakfast was great but expensive (20 pounds) considering that just around the corner in the same building, another hotel had the same breakfast for 7 pounds.
comfortable beds. big spacious rooms. clean bathroom. newly decorated. noisy heater/air con. why can't there just be radiators?
Staff was polite, restaurant staff excellent, the room was confortable and quiet. The room given on the first night was not corresponding to the family room booked on your site. Booking com was blaimed by the Hotel for this situation. We were moved to a more appropriate room for the next night. Checking at the reception is a slow process and a lot of time was lost in sorting out the confusion about the room
Super hotel. Very pleasant staff. Like an oase in middel of busy city. Would like frigde in family rooms. Relaxed atmosphere. Helpful. Beautiful hotel, boys think it is oldfashioned, but I find that charming.
It was very peacefull great place to relax no
I loved the room and the facilities, the food and service was excellent and I would stay at the hotel again. The staff especially were very friendly and helpful.
Helpfull stuff, good location, nice views, proximity to Westminster Abbey, Big Ben and London Eye, comfortable beds. The hotel is very tired and old fashioned, a little gloomy, small rooms, endless corridors, we had to walk to our room from the elevator like 400 meters.