The beds and rooom are very comfortable. The bathroom was also clean and pleasant I did not like the fact I was given a bedroom with one large bed and I booked a twin room. I was told they had over booked. When I produced my document stating my booking I asked to speak to the manager, she then gave me the room I booked. Not good after a very long day.
I found the Hotel very pleasent and had no problems not enough seating in Bar / Shower ok but bathroom very small
No exit from the hotel terrace to the dock side
Very comfy bed Long wait for drinks after ordering at bar. I didn't like the fact that there was not a wash hand basin in the toilet in the room. You had to go into the shower/sink/bath room to wash your hands.
service of staff, quality of breakfast nothing
lovely interior through the whole hotel
Good Hotel at the right price Paying to park at the hotel
The location is very convenient for travelling
The restaurant was good The bed was hard and uncomfortable. It made a squeaky noise every time you get in bed or move.
The place where it is situated is very good and environment friendly The types of food that can be offered no explanation was given on menues.
The location, next to the Excel Centre and DLR station with good links to the Underground, central london and the 02. The hotel was also of a good standard.
Good clean hotel wiyh very good informative staff. Restuarant fare was also very good. Nothing except the poor soap dispensers in the bathroom.
The staff were very friendly and helpful and the room was clean and comfortable. It was easy to get into London using public transport. The location because we got lost coming by car!
The staff were fantastic - very helpful and friendly. No - only thing I would say is that it wasn't particularly easy to find if you don't know the area. Directions could have been more detailed.
The staff - particularly courteous and polite. Very helpful and made me feel welcome. Would return there.
Nothing it was very poor and no one spoke english very dissapointing especially from a web site like Booking.com. I wonder if you actually check the hotels you place on your web site or just go for the commission. Next to Airport and Very Noisy
Being handed a small underground map without prompting
Very comfortable bed, and overall very high level of cleanliness all round For the price paid I would have expected a few more little frills and nice touches here and there, eg more than one teabag, maybe some little biscuits, shower gel, pen/notepad by the bed, etc. But no serious complaint, it was very comfortable and staff were professional and friendly. Would stay again.
Range of breakfast options nothing
All Very Very good but we had to pay for parking in the day, not mentioned when we booked!!We could have parked our car in the pub car park behind but no one told us!! Just the car parking charge
meals for value, the hotel staff for service and comfort of the room
Et ryddig og rent hotell med enkel standard og kort veg til Undergrunns banen. Langt fra sentrum, men prisen var svært fordelaktig.
Hotellet var rent og pent. Hotellet hadde 3 spiseplasser som var veldig bra.
greit rom-gode senger-rolig-litt langt fra sentrum.
At det var sentralt i forhold til t bane og at det var rent
Stille og rolig område. Relativt nytt og rent. Lett tilgjengelig pga togstasjon rett over gata. Ligger "utenfor" London i Docklands. Dersom du skal dit etter at banene har tatt kvelden, blir det en drøy taxitur (£25-40). Bad og dusj var av kompaktvarianten, rommet var lite, greit nok for en natt eller to alene, men dette hotellet er ikke et alternativ for familieturen.