Finn billige flyvninger til Las Palmas de Gran Canaria

Fordeler: "Great food. Nice staff."
Ulemper: "Make a rule that people cannot put their seats back. People in front of us were rude and kept their seats back the entire flight, even after we nicely asked them to not have the seats back so far. Would prefer that seats did not move at all. I would never recline my seat in consideration for the person behind me. On an 11 hour flight, this is a big deal."

Ulemper: "Only reason I chose Lufthansa was that I was informed that 23kg of checked in luggage was included. It was NOT. I don't care whose fault it is. Lufthansa still says that this is included on their website. I demand reimbursement."

Ulemper: "The arm rests on either side of my seat where closed so I had limited mobility in my seat (by closed I mean they didn’t move and had no open space between where your arm sits and the top of the chair)"

Fordeler: "The crew was attentive."
Ulemper: "Boarding crew in EWR insisted that my small carry on had to be checked in. MANY passengers were able to bring on board luggage that was larger and clearly heavier. I don’t understand why I was one of the exceedingly few passengers pulled out of the queue to have luggage checked in. Food was sad."

Fordeler: "Seat 16 B was great"

Fordeler: "The crew was excellent and the seats are v comfortable"
Ulemper: "I cant really think of anything"

Fordeler: "Everything"

Fordeler: "Nice crew."
Ulemper: "Very cold. Always very cold in premium economy section on LH 747-8."

Fordeler: "Friendly, helpful crew, decent food, good entertainment selection, comfortable seating. I would gladly fly Lufthansa again."
Ulemper: "We had to wait until just before boarding to receive seats together- we were 1 adult and 3 kids. It worked out. Other airlines have immediately seated us together. The entertainment system’s response to touch screen direction was poor."

Ulemper: "Missed my flight by 2 minutes and couldn’t find any representatives to help me determine my options. Was left to figure it out in my own."

Fordeler: "Nothing"
Ulemper: "The flight left 19 minutes early, stranding 7 people who were connecting from New Orleans. We ran across the entire airport and made it to the gate before departure time. The employee at Lufthansa Senator lounge was nice enough to tell us that the crew must have felt like leaving early. She was very nonchalant about the whole issue. She also refused to assist us, and told us we needed to exit the airport and reenter through the ticketing counter. I upheld my end of the deal by reaching the gate in time. This situation needs to be rectified."

Fordeler: "lots of crew members, flight landed a few minutes early."
Ulemper: "although i booked a reservation with 2 passengers, they didn't seat us together and were not helpful at all when we asked them to switch (they assigned middle seats in different rows, so i wasn't able to just ask another passenger to switch). the agent's attitude at the gate was "too bad""

Ulemper: "Didn't like the fruit dish or the liverwurst type meat."

Fordeler: "Everything was dood"
Ulemper: "No complains"

Fordeler: "Everything was fine except for the comfort."
Ulemper: "The rows were so close together it was hard to get in and out of your row. If the seat in front of you reclined, the t.v. was 9 inches in front of your face."

Fordeler: "We were treated very well by all staff. Very nice crew"

Fordeler: "Movie choices were great! The crew was very nice and accommodating."
Ulemper: "Uncomfortable seats, but that's a problem with every airline."

Fordeler: "Crew and service was very good,"
Ulemper: "Reclining seats. Great for you but not the person behind you. It puts the screen about 10 inches from your face when the person in front of you reclines and it's impossible to lean forward and rest your head on the tray."

Fordeler: "Monitor in front of me did not work during the whole flight."
Ulemper: "Monitor in front of me did not work during the whole flight. The seat was really crammed in and not enough leg room."

Fordeler: "Lufthansa and SAS. A great combination."
Ulemper: "Nothing to not like."

Fordeler: "Seats were comfortable in Economy section. Crew provided drinks regularly and dinner and snack were adequate. We received special assistance from staff at the airport and that was really appreciated."
Ulemper: "All airlines seem to serve pasta or chicken options. It would be nice to have other selections."

Fordeler: "Getting a text alert so I didn't waste my time going to the airport"
Ulemper: "The fact that Sunday morning my flight was cancelled Saturday night with no apparent reason or explanation given."

Fordeler: "Courteous staff, good in-flight entertainment, efficient boarding and deboarding, lots of space on the flight"

Ulemper: "We were about 20-30 minutes late taking off, then we sat on the runway for about 20 minutes. This made it physically impossible to clear customs and go through security requirements at point of entry US in order to make connecting flight."

Fordeler: "Upgraded from premium to Business class. Very good service and a good night slep."

Ulemper: "Missed my connection due to airline delay and was put on a flight 12 hours later"

Fordeler: "timeliness of departure time in flight service quality in flight food offering other than main meals friendliness of flight crew linguistic capabilities of flight crew"
Ulemper: "touch screen for in flight entertainment did not work very well"

Fordeler: "Quick loading and departure."
Ulemper: "The gate changing 3 times."

Fordeler: "Service for economy class was what you would expect from other airlines in business class. Lufthansa has the best service of any airline I have ever flown with."
Ulemper: "Nothing."

Ulemper: "This is a brand new airplane. The size of these seats has hit a new low. To expect an adult to spend 8 hours crammed into this thing is barbaric. It's been a week and my back still right. Enough already."

Fordeler: "I liked the food and courteous staff. Our flight was on time in order to connect to our next flight. They assisted us to our waiting wee Lchairs."
Ulemper: "Everything was ok. Nothing I did not like on that flight"

Fordeler: "The food was terrific. The in flight entertainment system was one of the best I've experienced."
Ulemper: "The online check-in using my wife's iPad's browser in a don't have a printer scenario (which is the case when you're not home), was difficult to navigate. My wife wound up with my boarding pass on her phone and not one for herself. We did get our boarding passes at the kiosk, but then mine had my TSA-precheck but my wife's didn't and she had to go through an extra layer of security (near the gate area) because of this at the Munich airport."

Fordeler: "Timely."
Ulemper: "Seats are small, no entertainment, food was below average."

Fordeler: "Short flight, not much to say about it."

Fordeler: "Good things: 1. The boarding process is very great. The staff doing check-in is very professional. 2. Food on the plane is good, I choose beef stack."
Ulemper: "Things I don't like: 1. My seat was the 1st-row aisle seat. OMG, the seat is extremely small, my legs were very very uncomfortable. I would rather sit another regular seat instead of the 1st-row aisle seat. Usually, I sleep on the plane during whole flight, but this time I could not sleep at all. 2. There was a curtain which separates the business class and economic class. As the 1st point, my seat was the 1st-row aisle seat, so the curtain hit me every time the crew went through the curtain, which is extremely annoying. 3. The Entertainment screen is so difficult to use, either hard to touch or so slow."

Fordeler: "This leg of light was good. Service on board was very good."
Ulemper: "no complaints."

Fordeler: "It was on time :)"
Ulemper: "I booked wheelchair at Oslo airport, but my father did not get it at Frankfurt."

Fordeler: "Air dolomiti - great service, prosecco in a real glass and with small sandwich provided."

Fordeler: "It was the most relaxing, comfortable, spacious coach flight we had the entire trip."

Ulemper: "We couldn't check in for the next flight when we departed from Oslo. Disappointed we had to wait until arriving in Frankfurt. Something about not being partner airlines."

Fordeler: "On a flight from Oslo to Germany to Charlotte, we only had 55 minutes to connect in Germany. Lufthansa held our plane due to their error in some runway and docking issues and we, as well as 25 other were escorted to our connection by Lufthansa staff. Excellent customer service even though it was their fault. They just did the right thing and did it well."
Ulemper: "I would have expected that there be much more time for gate connections. If you have ever been in the Munich airport, it is very large and navigation takes time.."

Fordeler: "Our flight from Frankfort to Munich was late. Luftansa sent a representative to our flight to make sure we and others from our flight got on to the flight to Charlotte. How awesome! Plane needs more leg room."

Ulemper: "The boarding was very disorganized."

Fordeler: "Almost nothing was enjoyable about the overseas Lufthansa flights I took. This particular flight, however, did not make me sick like the initial Lufthansa flight to Europe. I also appreciated that the crew asked the passengers in front of me to put their seats up during meals."
Ulemper: "The overseas Lufthansa flights have the least space of all the flights and trains I took throughout my trip, including other Lufthansa flights within Europe. The bathrooms were more cramped and fewer in number for an overbooked flight, boarding was disorganized and delayed, the passengers in front of me put their seats all the way back for most of the flight, and seriously, just a few more inches of space would make these long flights 104% better. I think everyone would be happier to fly on less awful planes, including the poor crew who has to deal with miserable passengers."

Fordeler: "After so many domestic flights of being shuffled around and interacting with flight attendants that seem to not like their jobs much and passenger's are just an annoyance, flying abroad on Luftansa was quite a different experience! The flight attendants were polished, professional, and actually wanted to provide a service. Their interactions made me feel like I was cared about and that they wanted my unique needs to be met. This made a 10 hour flight an enjoyable experience which I certainly didn't anticipate."

Fordeler: "The politeness and friendly demenor of the LH crew is very refreshing and makes for easing the stress of a long journey. The seating arrangement and the below deck toilets were also nice. Seating next to toilets is never comfortable and moving them downstairs is a great idea,"

Fordeler: "very little"
Ulemper: "lousy food. poor movie selection. uncomfortable seats."

Fordeler: "flight crew was very nice,"

Fordeler: "In flight entertainment, food good, wine free."
Ulemper: "Economy seats a bit tight when passenger in fron reclined."

Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."

Fordeler: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Ulemper: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Fordeler: "Decent price for economy comfort seat, 4A."
Ulemper: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Ulemper: "All of the less than good, obvious!"

Ulemper: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Ulemper: "Information on arrival time was not correct"

Ulemper: "The plane is so old..,"

Fordeler: "Likte at det var punktlig og at de serverte drikke"

Ulemper: "Don’t be late"

Ulemper: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Fordeler: "The crew is really welcoming"
Ulemper: "The seats are too narrow and a bit too hard"

Fordeler: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Fordeler: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Ulemper: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Ulemper: "Need more leg room!!! Larger meals needed."

Fordeler: "Crew was good"
Ulemper: "Food"

Fordeler: "The crew!!"

Ulemper: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Fordeler: "Employees were very friendly"
Ulemper: "The seats were very small"

Fordeler: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Fordeler: "The flight was perfect! Great food,movies and I even got to sleep !"
Ulemper: "All was well!"

Fordeler: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Ulemper: "Flight was cancelled."

Ulemper: "Boarding was confusing and disorganized"

Fordeler: "The attendants took great care of us. Super smooth flight."

Fordeler: "Friendly in-flight personell"
Ulemper: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Fordeler: "Sound was broken on my TV set!"
Ulemper: "Called stewardess twice to assist. No response!"

Fordeler: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Ulemper: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Fordeler: "Boarding was quick, Flight on time....just a regular service and plane"
Ulemper: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Ulemper: "Food"

Fordeler: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Ulemper: "Tiny old cramped plane."

Fordeler: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Fordeler: "staff was fine"
Ulemper: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Fordeler: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Ulemper: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Fordeler: "The crew service is impeccable. Ground services very friendly and professional."
Ulemper: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Fordeler: "Everything. Staff incredible."

Fordeler: "Everything - Checkin, crew, food, entertainment"
Ulemper: "Nothing"

Ulemper: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Fordeler: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Ulemper: "No complaints at all."

Fordeler: "."

Fordeler: "Food and staff were great"
Ulemper: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Fordeler: "Alt"
Ulemper: "Kommer ikke på noe"

Fordeler: "Wide selection of entertainment, food was good."
Ulemper: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Fordeler: "delayed"

Fordeler: "Food and drink service"
Ulemper: "Boarding pass facility"

Fordeler: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Ulemper: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

Fordeler: "Alt gikk greit så totalt sett fornøyd, dro før tiden og landet før så da fikk vi bedre tid i Amsterdam før neste avgang. Hyggelig besetning."
Ulemper: "Helt grei mat men ikke noe mer enn det."

Ulemper: "hadde sete 3C rett bak economy plus der satt det bare 2-3 mennesker men jeg fikk ikke lov å bruke toallette fremme på tross av at der var serveringsvogn som blokkerte midtgangen, helt uforståelig!"

Fordeler: "Flight was quick, professional, friendly."

Fordeler: "The plane was nice and comfortable. The flight was only about 40 minutes."
Ulemper: "Everything was fine. A very quick, easy flight at the end of a long day for me."

Ulemper: "At det var INNMARI varmt i flyet til vi kom oppi lufta At det var et ganske fullt, trangt, bittelite fly"

Fordeler: "Nothing."
Ulemper: "Checked bags left behind, no food, no drink."

Ulemper: "I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax."

Fordeler: "SAS oversjøisk er nesten alltid veldig bra"

Fordeler: "Service"

Fordeler: "Nice crew! New A320!"
Ulemper: "One automat in the boarding area was malfunctioning and the lady working just gasped and looked bored. But we was seated in time anyway."

Fordeler: "On time. Good hardware."
Ulemper: "Priority passangers cannot board with their non priority partner, even on the sane reservation. Congratulations sas, only airline workdwide to prohibit this. Otherwise, also forgot my duty free bag at the gate and the crew refused to have me return for it or get it for me."

Ulemper: "Spørsmål om underholdning og mat bør få et valg med «ikke relevant»"

Fordeler: "Alt"
Ulemper: "Ingenting."

Fordeler: "Very helpful staff."

Fordeler: "Efficient processing of passengers onto aircraft."

Ulemper: "Didn't make connectingflight due to a bomb alert at airport. sAS didntgive any support with either food or hotel. Stuck in Copenhagen for a day and night."

Ulemper: "I took this flight to have a short layer over, only 40 minutes. This was a connecting flight departed from Newark and was a connecting flight for many people coming from Thailand. I almost missed this flight due to highly backed up passport control. If SAS was running so many international flights, they should have shifted the layer over, since many people were taking connecting flights for Oslo to Manchester. No food, there should have at least been a snack or at a minimum offered water."

Fordeler: "I have no complaints. Will recommend SAS to all my friend. Thank you."
Ulemper: "I do not like the way they conduct their business from the office never returning phone calls as we are trying to get our questions answered. Would also be nice if the airline would use JFK instead of Liberty in Newark. Thank you."

Ulemper: "flight was delay for 30 mins. then another 30 mins because there are 15 passenger that miss their flight due to delay or there is not enough flight to transport them to Longyearbyen the next day. We are force to wait a total of more then a hour to board them and stuck on plane. And ofcuase when we landed. My SAS go luggage is last to come out because the late arrival passengers luggage all come out ahead. It is a most terrible experience I ever had with a SAS flight. Might as well consider flying norwegian airline!"

Fordeler: "Setene er behagelige, og selv i SAS Go er det mulig å legge setene lenger ned enn jeg er vant til hos en del andre flyselskaper i samme seteklasse."
Ulemper: "Det er ikke mulig å bestille spesialmåltid samtidig med billettene, man må ringe. Dette virker unødvendig tungvint, spesielt med tanke på at det var ekstra lang ventetid hos kundeservice i den aktuelle perioden. Heldigvis var det mulig å få hjelp via Facebook, men det er visst ikke vanlig."

Fordeler: "This was one of the best airlines we've flown. Great food, plenty of room, friendly stewardesses and good service overall. We will definitely try to book with SAS again."
Ulemper: "Nothing. There was nothing to not like. In fact they fed us too much!"

Ulemper: "Forsinkelse Lite utvalg av mat"

Ulemper: "Planes are getting old. Seats are not the most comfortable."

Fordeler: "The plane was neat, clean and well maintained. The food was very good. The crew was professional and friendly. Based on my experience this is a top-notch airline."

Fordeler: "The crew was lovely"
Ulemper: "No entertainment or any special difference between business and coach except you get a meal. Seats are the same as economy and the bathrooms are shared. Why bother paying extra?"

Fordeler: "SAS tilbyr forutsigbart god o tilstrekkelig service i alle avseende."
Ulemper: "Der var alt for litt mat å kjøpe ombord, tok slutt ... unødvendig irriterende på morgenfly."

Fordeler: "Flight attendant was friendly, tea or coffee offer."
Ulemper: "How much really does it cost to offer a juice when the people are travelling at 7 am?"

Ulemper: "Terrible service and they lost my sons car seat. Ruining my whole vacation here since we can't drive anywhere."

Fordeler: "the plane arrived"
Ulemper: "booking Boarding comfort Food service"

Fordeler: "The cleanliness"
Ulemper: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Fordeler: "Checked in easily with the line moving quickly. Boarding was efficient for a full flight. Left on time and arrived early. Luggage beat me to the carousel. Please give Air Canada lessons!"

Fordeler: "New airbus with good entertainment screenset clean"
Ulemper: "Delays on boarding (on departing as well as returning home) Damaged luggage"

Fordeler: "No problems, great crew, easy check in and on time!"

Fordeler: "The flight wasn't late and didn't crash."
Ulemper: "I paid for a business class ticket and was jammed in like a sardine no different than economy, then told "you get a lunch for free". Hundreds of dollars more for a $5.00 lunch is NOT why I booked business class!"

Ulemper: "Spørsmål om mat og underholdning bør få et alternativ med "ikke relevant" eller lignende, siden det mat evt må kjøpes og siden underholdning ikke alltid er et tilbud."

Ulemper: "Mat og underholdning er enten valgfritt (kan kjøpes) eller ikke-eksisterende og spørsmålene bør derfor kunne besvarer med "ikke relevant" eller lignende"

Fordeler: "Very fast boarding, clean aircraft and efficient, friendly service. Caught a break and had a smooth flight and landing"

Ulemper: "No one from the flight crew gave us the border card. We waited in the border line only to be told once we reached the front that we needed to leave the line to fill one out. No guest on the Oslo to Edinburgh flight was given one."

Fordeler: "Hyggelig personale"
Ulemper: "Dårlig luft."

Fordeler: "SAS agent in Oslo was very nice and quickly rebooked our flight to Bergen when we missed our scheduled one due to luggage delays and confusion at Oslo as to Customs procedure."

Fordeler: "The extra leg room I paid for."
Ulemper: "The cost to change my flight"

Fordeler: "A perfect service"
Ulemper: "Nothing"

Fordeler: "Leg space was nice for someone who is tall. The crew members were nice."
Ulemper: "Plane is out-of-date with old seats. 737 did not have entertainment. Limited options for onboard complimentary food"

Ulemper: "Baggager fees were high"

Ulemper: "They changed departure gate, we sat at wrong gate for most time"

Fordeler: "The boarding ease, the crew, the piloting!"
Ulemper: "Would love the onboard tv that shows the flight in progress and/or some onboard music options."

Fordeler: "as advertised - premium economy"
Ulemper: "no complaint or concern"

Fordeler: "The entertainment system is great, and it was much more comfortable with no one in the center seat."
Ulemper: "Charging for using the WiFi and making passengers pay for soft drinks? Really? Talk about being nickel and dimed. Pathetic."

Ulemper: "I lost my luggage!!!"

Fordeler: "Nothing honestly"
Ulemper: "My luggage was lost and SAS staff was the least helpful I've experienced from any airline. In fact, each employee was so uninterested in helping me that I went in a circle of speaking with 3 different representatives before being helped."

Fordeler: "The food and onboard service was excellent THe entertainment was plentiful and varied."
Ulemper: "The seats were to close together. I am not one to get claustrophobia but 5 hours in I felt it and I nearly bolted off the plane after the 10+ hour flight. UGH. Shoulder to shoulder, knees touching the seat in front of you, and only a few inches to recline. UGH. We tried to upgrade when we arrived at Oslo and again in Stockholm but the personnel at both stations were rude and not helpful. UGH."

Fordeler: "Smooth"
Ulemper: "Nada"

Fordeler: "Helt nytt fly, god komfort, god service"
Ulemper: "Ikke noe spesielt å anmerke"

Fordeler: "Very comfortable seats, lots of options for movies and tv to watch on their screens, lots of leg room."

Ulemper: "Seat 26 beside exit but cold air passing through the door/fuselage made the overnight flight very cold and uncomfortable. Very disappointing."

Ulemper: "Waited for over an hour for trams to retrieve us from the aircraft."

Ulemper: "London Concorde first Lounge is old, food and service terrible, toilets dirty. And that is the best they got. Will try to avoid BA and only use if no other option. LH and AF much better in Europe"

Ulemper: "Ingen underholdning - men bra magasiner"

Fordeler: "Nice plane, newer model."
Ulemper: "The ability to control air flow was available on every other row. We were unlucky to be in an off row and it was very uncomfortable. Fortunately my wife was able to move to the window seat where it was cooler. The athletic team on board made disembarking a bigger challenge than necessary."

Fordeler: "Comfortable economy seats. Excellent experienced staff."
Ulemper: "Food was so so. Entertainment system is old and a bit slow."

Fordeler: "Fare good"
Ulemper: "Old plane, everything terrible because of seat size and spacing"

Fordeler: "everything"
Ulemper: "nothing"

Ulemper: "No beverages? Not even water or coffee?"

Fordeler: "The plane ride was fine. No food/drink for such a short flight, but I didn't expect it and didn't need it."
Ulemper: "It was slightly delayed taking off."

Fordeler: "The attitude of crew long ques for toilet"
Ulemper: "Long queues for toilet"

Fordeler: "On board service and amenities"
Ulemper: "Kayak customer service"

Fordeler: "The plane was tidy and arrived in Venice early. Boarding was orderly."
Ulemper: "There was no entertainment."

Fordeler: "Made it to Zurich"
Ulemper: "48 hrs and as far as I know the bag has not been put on a BA flight after missing my flight on Wednesday! Also, I asked for a cup of water, but I guess I had to buy water because I was basically ignored,"

Fordeler: "Vi kom frem til slutt. mer enn 4 timer forsinket."
Ulemper: "Ingen informasjon om hva som skjedde hverken på info table eller ved henvendelse til informasjonen. Stadig oppdatering av avreisested både frem og tilbake i tid Minst 4 ganger endret. Måtte betale for alt ombord selv etter å ha sittet i flyet nesten 2 timer. Meget dårlig service både av bakkepersonalet og ombord."

Fordeler: "Økonomi + var bra med god benplass og god service."
Ulemper: "Dårlig med informasjon og stadig endring av avgangstid"

Fordeler: "The flight attendants were very nice and tried to accomodate everyone. The food was pretty good for airline food. The snacks and beverages were plentiful. The tea they serve is delicious! Good movies, online games etc."
Ulemper: "I did not like the very tight seating with basically no leg room. Very uncomfortable. Unless you can afford 1st class or the pod type loungers. There is no room in the economy section."

Fordeler: "the plane landed safely"
Ulemper: "a lot of confusion between in flight staff and ground staff as to where to go and what to do concerning transfers to ongoing flights, security, tight layover etc It was like it was everyones first day on the job."

Fordeler: "direct flight and flight times"
Ulemper: "old plane no option to reserve seats. ended up with 4 random middle seats in the plane"

Fordeler: "crew was great, food was very good"
Ulemper: "entertainment bit old, too many Indian movies"

Fordeler: "The flight staff was great. We had lots of food and yummy snacks. I loved being served tea not once but twice! They took good care of us on a long boring flight."
Ulemper: "Not enough movies to choose from. I couldn't find any that I liked except kids shows... a couple chic flicks would have been nice in the mix."

Fordeler: "There was no flight"
Ulemper: "The flight did not take off. What little information we were goven was inaccurate. We called and were rebooked on another flight without being told it was overbooked and our tickets were standby . Dozens of other passengers had the same experience"

Fordeler: "On-time departure and arrival. Courteous efficient crew, both on land and in the air."
Ulemper: "My main gripe is that if you want a plain cup of coffee or a bottle of water, you are charged for it and can pay only with a credit card, but only if that card is chip and pin, and my US card isn't. Yes, it is high time that the US move into the current millennium and get chip and pin cards, but that is beside the point. I also flew BA from London to Seattle (part of same trip) and the on-board meal & drink service was PHENOMENAL - the best I have had on an airline in years, and I did not get charged for anything, including alcoholic beverages. How can this be the same airline?"

Fordeler: "Economy plus was great. Economy was a little rough for me as seating was much less comfortable"

Fordeler: "Entertainment, blanket"
Ulemper: "Not enough leg room, chocolate dessert"

Fordeler: "I found everything to be acceptable for me."
Ulemper: "I was in seat 43A and the light from the galley was a mite bright from my seat, but I simply covered my head with the provided blanket and napped at will."

Fordeler: "The crew were great, boarding was very easy."
Ulemper: "The seats were narrow and breakfast was poor."

Fordeler: "The staff was very friendly, responsive, and helpful. They made sure we had timely service for all aspects of the trip."
Ulemper: "We were involuntarily downgraded from Business to economy for our 9 hour flight from London to Mumbai. Outside our party of 3 there was also another party of 3 in the same boat as us. It seems like British Airways is too aggressive with overbooking the higher end sections of the flight, which seem much less likely to have people 'no-show' (either because it's for work or because they've spent so much for the tickets)."

Fordeler: "On board entertainment was very good with movies, tv, games, etc. The flight was on-time. The food was good. No hassles regarding paying for a checked bag."
Ulemper: "Small seating area. Paying extra for advance seat assignments."

Fordeler: "The crew was very attentive and especially pleasant."
Ulemper: "The crew was very attentive and especially pleasant."

Fordeler: "The entertainment was great. The food was enjoyable and happy to see they offer vegetarian choices. Overall great experience."

Fordeler: "There should be free food in the plane. It's a stupid concept. You can increase the prize of the ticket but food and drinks on plane should be free!"
Ulemper: "The same"

Fordeler: "Flight attendants very good and personable"
Ulemper: "Difficult to locate gate Difficult boarding upstairs Last row seating does not recline even one bit Difficult deplaning downstairs"

Fordeler: "it was very good I enjoyed the trip from midland to London and oslo And back through the same route it was very good . Thank you/"
Ulemper: "what I don't like is when the captain Announce that we should put off our cell phone and other devices some people still live theirs on that is not good at all please take note"

Fordeler: "Crew is super hospitable and nice"
Ulemper: "They lost my luggage after I asked when I checked it in LA and when I boarded in SD"

Fordeler: "The space on the A380 is nice, comfortable seats, and the crew was very considerate"
Ulemper: "No between meals drinks (like water, etc.) or snacks left out on this 11 hour flight. The seats are still a bit close together... for the comfort of a long legged man behind me, I was not really able to recline my chair at all."

Fordeler: "great selection of movies and tv shows, smooth interface, good quality screen and sound"
Ulemper: "the crew was very noisy during the later hours. the pilots did a great job with the announcements during the flight though, kept everyone well informed with accurate information"

Fordeler: "On Time"
Ulemper: "Seat Spacing Boarding and check-in was unnecessarily long"

Fordeler: "Nothing"
Ulemper: "Apathetic crew and service desk - missed flight with no automatic rebooking - I had to wait for two hours on arrival, then take a bus to a new airport and wait another 6 hours to get on a new flight. No upgrade, no compensation"

Ulemper: "Older plane with small display for entertainment"

Fordeler: "The update"
Ulemper: "Paid extra for seats that I did not get"

Fordeler: "The food was surprisingly good"
Ulemper: "This was an old plane with the cvs in the ceiling and only every 8 or so seats so the entertainment was difficult to see and much needed during a 7 hour flight."

Fordeler: "Although they left late , they made up for it and arrived only 5 min late. Although a huge plane, the boarding process worked out fine. Service was good and entertainment was excellent"
Ulemper: "Food could be a bit better,"

Fordeler: "Short flight, but it was OK."

Ulemper: "Went to the wrong place and then had to have wheelchair service to get me to the gate on time! Which he did for which I am most grateful! Am not familiar with European customs for travel!"

Fordeler: "Crew looked groomed"
Ulemper: "No snacks"

Fordeler: "the plane was spceous in the economy section. comparatively new aircraft and well maintained, the cabin crew were very co-operative, graceous and well behaved. overall good experience."
Ulemper: "the starting of serving non-veg food took very long time. british airways should focuss attention to this."

Fordeler: "Just great service, always! Could use a bit more leg room as always but otherwise I've never had any issues with BA!"

Ulemper: "Entertainment system didn't work. Crew tried to get it working with no success."

Ulemper: "When you book BA and end up with Iberia, that’s definitely not what you want..."

Fordeler: "Food was very good and crew was very friendly"
Ulemper: "Seats were very small... very uncomfortable travel 10hs in a tight seat!"

Fordeler: "The onboard store."
Ulemper: "USB ports. They were off."

Ulemper: "Ok"

Ulemper: "The suitcase did not zrrive"

Fordeler: "Buena comida a bordo y peliculas de entretenimiento."
Ulemper: "Asientos incómodos oara un viaje de 10 horas."

Fordeler: "The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did."
Ulemper: "The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent."

Fordeler: "A quick, quiet and relaxing flight - no stress at all. The flight was uneventful. My carry on bag had to be stored in the bottom of the aircraft as the overhead lockers in the aircraft are small. As such - just before you board the aircraft, you place your carryon bag at the bottom of the steps and then when you get off at your destination, you collect your carry on bag at the bottom of the steps - no time wasted and worked easily."
Ulemper: "The English announcements were a little hard to hear/understand as the flight attendant read it so fast - but then again - it was a short flight - so every second counts :-)"

Fordeler: "The crew were friendly and helpful and the flight arrived early, even though we left a little bit late - as such - I was very happy with the flight. The onboard entertainment system was wifi based and there was a USB charging port in the seat too - modern aircraft."
Ulemper: "I had no complaints - the flight was just what it should have been ie no issues"

Fordeler: "From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again."
Ulemper: "If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue."

Fordeler: "Great customer service"
Ulemper: "The seats are really small. Even for people not considered tall."

Fordeler: "Modern screens and seats"
Ulemper: "The temperature of the entire cabin was super hot during the 10 hours of flight. Very discomforting"

Ulemper: "Fly on time"

Fordeler: "yes"

Ulemper: "More leg room"

Fordeler: "Food was good"
Ulemper: "British airlines delayed flight to my transfer. Missed my transfer to Madrid and got one to London. Leaving from London my flight on British was delayed by 2 hours AGAIN. Not good."

Ulemper: "Crew politeness"

Ulemper: "Politeness of the crew"

Fordeler: "Service was a bit lacking. Due to extra security measures at the gate, we did not have time to get enough food in the terminal to bring on board with us so needed to order a sandwich and drink. The on screen food order system did not work, and it was difficult to know when we could request food."
Ulemper: "More attentive flight attendants and better explanation of when food and beverages not purchased in advance could be ordered."

Fordeler: "Crew was very professional and the seats gave legroom. Only drawback was the tray. If a passenger hasza bit of a belly there is no space to move and food is difficult to eat."
Ulemper: "Tha space for eating is limited. Otherwise overall one of the better airlines for servece and space and entertainment"

Ulemper: "Ibéria offers a terrible service to its customers"

Ulemper: "Ibéria offers a terrible service to its customers"

Fordeler: "The aircraft comfort"
Ulemper: "Do the checking before not 15 min before the departure"

Fordeler: "The flight was good even puntual! However I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online."
Ulemper: "Awful online experience! I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online. it never works!"

Ulemper: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

Fordeler: "Spacious plane."

Fordeler: "To check in took so long . I could have used the automated check in but my code was not recognised. Travelling as a couple we were given separate seats .The staff did not even see fit to even tell us.Poor meals. the cabin crew looked harassed."
Ulemper: "Send emails reminders to offer web check in."

Ulemper: "Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana"

Fordeler: "On time"
Ulemper: "SEAT was not confortable"

Fordeler: "Al the devices provided"

Fordeler: "Not a lot."
Ulemper: "Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault."

Fordeler: "Speed of boarding and disembarking. Comfortable seats."
Ulemper: "Slight delay"

Fordeler: "We arrived on time!"
Ulemper: "Checking in and dropping off luggage was a nightmare... There was no one at the check in desks indicated on the screens or the check in terminals. Eventually I found a desk at a different location that would take my bag. Boarding was chaotic, no lines, just a crowd blocking access. Even passengers with small children couldn't get through. Space between seats was minimal. Crew was ordering passengers to take headphones off during security demo. I understand it is important to be attentive, but ultimately you shouldn't be forced to."

Fordeler: "Iberia airlines is a disaster"

Fordeler: "The food was nice."
Ulemper: "There was no water in business class toilets. The staff are not polite."

Ulemper: "I can’t rate it is it left without us"

Fordeler: "Nothing"
Ulemper: "The flight circling for 1 hour leaving our connecting flight cancelled and forcing us to stay in Madrid for 24 Hours and the Iberia staff being rude and unhelpful left us in the airport for 6 Hours before offering us a hotel and coming back the next day to do 2 flights instead of a direct flight"

Fordeler: "The flight was on time."
Ulemper: "The plane was in bad shape, dirty and the seats were very worn out. There was no entertainment."

Ulemper: "The plane was too cold. It doesn't matter they give you a blanket it's uncomfortable and a waste of energy"

Fordeler: "Flight was short."
Ulemper: "Did not have any leg room. Could not get my knees and legs into the seat area."

Ulemper: "One of the cabin crew had a attitude problem, very much a bull in china shop. Very disappointed. She threw a pillow someone had dropped at the seat between my partner and I. Kept on bargain past me and kept on knocking my arm while I was seated"

Fordeler: "Crew for business class was much better than Economy, Nice menu."
Ulemper: "No entertainment, I know is a short flight but still there should be at least an internal wifi with movies to be seen on PAX devices."

Fordeler: "Was very lucky and had whole row of three seats to myself. Also time zone change so flight was only really 1 1/2 hours instead of 2 1/2 hours."

Fordeler: "Good, quick flight!"
Ulemper: "Being told that we could not bring cabin luggage on board with us when there were empty seats and luggage space around us."

Fordeler: "The attention, food and entertainment available on board"

Fordeler: "The screens on a dozen seats just failed a few hours in - engineering issue. And breakfast was a cold pretzel. Food gets let’s generous on BA all the time. The crew were lovely."
Ulemper: "A 2330 Flight ran significantly late with a passenger delay and then de-icing. The repeated assurances of “a 10 minute or so delay” were obviously not correct. Takeoff close to 0100 was followed by drinks AND then food - my vote would be neither. Please oh please just let us sleep."

Fordeler: "fast boarding"
Ulemper: "food is expensive"

Ulemper: "Seating and not so friendly"

Fordeler: "Nothing, the trip was terrible, the seats were awful and I had no chance to change them as I had to contact the third party. On line booking and seats reservation weren’t possible either cause I wasn’t buying the tickets directly with the company."
Ulemper: "Anything, terrible flights as they gave us terrible seats."

Fordeler: "Nothing"
Ulemper: "Iberia allows kids to abuse other passengers. I asked a flight attendant to stop this abuse after I was bumped in head a number of times by a kid that was jumping across a row a seats in front of mine ,the flight attendant told me that I should tolerate this abuse because it was from a kid,then proceeded to tell me that if I did not want to go throughout this abuse ,I should fly in a private plane. I felt irate at such response from a flight attendant and responded that I will never fly Iberia again. I wanted the attendant to talk to the parents and ask them to control their kid from abusing the adjacent passengers.I felt the impulse to talk to the crew chief but decided against it simply because I would do them a favor if they listened. Truthfully I think carriers with such attitudes deserve to go bankrupt and I hope they do."