Finn billige flyvninger til Las Palmas de Gran Canaria

Ulemper: "Only reason I chose Lufthansa was that I was informed that 23kg of checked in luggage was included. It was NOT. I don't care whose fault it is. Lufthansa still says that this is included on their website. I demand reimbursement."

Fordeler: "The airplane crew were very reassuring"
Ulemper: "Gate was changed 3 times and flight was delayed 2 times too!"

Fordeler: "It was canceled. And scheduled next day."

Fordeler: "The food was good"
Ulemper: "I paid for extra space and it looked like the seats I got were the same as all the others"

Ulemper: "Departure arrangement at Budapest airport was total confusion; the plane and departure was approx. 2 hours late. The result: we missed our connecting flight from Munich to Washington DC, thus loosing a whole day to return home. Huge disappointment !!!"

Ulemper: "The arm rests on either side of my seat where closed so I had limited mobility in my seat (by closed I mean they didn’t move and had no open space between where your arm sits and the top of the chair)"

Fordeler: "The crew on the aircraft were polite and food was satisfying"
Ulemper: "The agent checking me in with my friend was awful. And the agent to collect payment for my luggage read all of my debit card information out loud several times in front of a room full of people. Outraged"

Fordeler: "Crew was friendly and we were pleasantly surprised to be fed something on the short flight!"
Ulemper: "Although it was a 4 hour layover, it took almost 3 hours before we saw where our gate was for the flight."

Fordeler: "Boarding was great. There is priority boarding available for those booked on connecting long haul premium economy flights."
Ulemper: "The seat was very uncomfortable. For a 2 hour flight, it was okay. Any longer would have been difficult."

Fordeler: "Nice crew."
Ulemper: "Very cold. Always very cold in premium economy section on LH 747-8."

Ulemper: "Missed my flight by 2 minutes and couldn’t find any representatives to help me determine my options. Was left to figure it out in my own."

Ulemper: "terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage"

Ulemper: "Didn't like the fruit dish or the liverwurst type meat."

Fordeler: "Everything was fine except for the comfort."
Ulemper: "The rows were so close together it was hard to get in and out of your row. If the seat in front of you reclined, the t.v. was 9 inches in front of your face."

Fordeler: "Easy and efficient boarding. Flight attendants were very good. On time arrival."

Fordeler: "We were treated very well by all staff. Very nice crew"

Fordeler: "The free entertainment sections were good with recent movies. The planes were on schedule and I made all my connections which was great"
Ulemper: "The plane was older 747-400 but that is no excuse for the layers of dirt or dust on the air vents and ceilings. I actually took a photos and will be forwarding to Lufthansa. The couple in front of us actually took a wet wipe and wiped down there area and ceiling. Also the boarding process was a mess we actually were taken by bus to the aircraft that was at the freight depot and had to climb stairs to get on the 747. I’m not sure how they handle the passengers with mobility issues. First time flying with a European airline and I was told the service was better not on this flight."

Ulemper: "Flight was late causing me to miss flight to Chicago ORD. Missed flight left me waiting in Frankfurt over-night with-out a hotel, nor anyone from Lufthansa to assist with finding a sleeping cot. No airport/Lufthansa staff would offer to bring me a cot and all attempts by me to locate a cot were unsuccessful leaving me to walk from area to area to locate were the cots were stored. Ten Euro meal compensation was severely inadequate to cover dinner and breakfast. Very dissatisfied."

Fordeler: "Same nice crew"
Ulemper: "My luggage destroied"

Fordeler: "Lufthansa and SAS. A great combination."
Ulemper: "Nothing to not like."

Fordeler: "The flight was very smooth, take off off & landing. The crew was polite. Although they kept calling me sir when I am a woman."
Ulemper: "There were minimal new movie choices. A lot of old movie movie options. The food was terrible! Definitely need to step their game up here. I also didn’t like that the customer behind me kept bumping my seat every time he moved or made a movie selection."

Fordeler: "Everything was fine even though the plane was late,"

Fordeler: "Ease of boardibg and getting through security"
Ulemper: "Nothing"

Fordeler: "Upgraded from premium to Business class. Very good service and a good night slep."

Fordeler: "Smooth ride. Almost made up some flight time......"
Ulemper: "No entertainment, Two hour delay......almost missed our connecting flight."

Fordeler: "Quick loading and departure."
Ulemper: "The gate changing 3 times."

Fordeler: "Service for economy class was what you would expect from other airlines in business class. Lufthansa has the best service of any airline I have ever flown with."
Ulemper: "Nothing."

Fordeler: "I liked the food and courteous staff. Our flight was on time in order to connect to our next flight. They assisted us to our waiting wee Lchairs."
Ulemper: "Everything was ok. Nothing I did not like on that flight"

Fordeler: "Short flight, not much to say about it."

Fordeler: "Good things: 1. The boarding process is very great. The staff doing check-in is very professional. 2. Food on the plane is good, I choose beef stack."
Ulemper: "Things I don't like: 1. My seat was the 1st-row aisle seat. OMG, the seat is extremely small, my legs were very very uncomfortable. I would rather sit another regular seat instead of the 1st-row aisle seat. Usually, I sleep on the plane during whole flight, but this time I could not sleep at all. 2. There was a curtain which separates the business class and economic class. As the 1st point, my seat was the 1st-row aisle seat, so the curtain hit me every time the crew went through the curtain, which is extremely annoying. 3. The Entertainment screen is so difficult to use, either hard to touch or so slow."

Fordeler: "First time flying Lufthansa and I had a comfortable and enjoyable experience. The food was quite good and the selection and quality of entertainment was excellent. Best of all, there was plenty of legroom for a long international flight!"

Fordeler: "This leg of light was good. Service on board was very good."
Ulemper: "no complaints."

Fordeler: "Nice staff...."
Ulemper: "All good"

Fordeler: "It was on time :)"
Ulemper: "I booked wheelchair at Oslo airport, but my father did not get it at Frankfurt."

Fordeler: "Our attendents were clearly focused on our needs. Efficient and still very human and kind. A real treat."

Ulemper: "We couldn't check in for the next flight when we departed from Oslo. Disappointed we had to wait until arriving in Frankfurt. Something about not being partner airlines."

Fordeler: "Lufthansa crew is generally efficient, polite, and professional."
Ulemper: "Wifi was slow."

Fordeler: "On a flight from Oslo to Germany to Charlotte, we only had 55 minutes to connect in Germany. Lufthansa held our plane due to their error in some runway and docking issues and we, as well as 25 other were escorted to our connection by Lufthansa staff. Excellent customer service even though it was their fault. They just did the right thing and did it well."
Ulemper: "I would have expected that there be much more time for gate connections. If you have ever been in the Munich airport, it is very large and navigation takes time.."

Fordeler: "Our flight from Frankfort to Munich was late. Luftansa sent a representative to our flight to make sure we and others from our flight got on to the flight to Charlotte. How awesome! Plane needs more leg room."

Fordeler: "The flight went by very quickly and peacefully."
Ulemper: "Nothing comes to mind and that's a good thing!"

Ulemper: "Uncomfortable seats, cramped legroom, and a screaming toddler for several hours nearby."

Fordeler: "Very comfortable flight."

Fordeler: "Professional and cheerful."
Ulemper: "Not a lot."

Fordeler: "Pleasantly greeted"
Ulemper: "Lack of space makes flying pure torture. When will airrlines get it regarding customer needs?! Crew not accessible in between serving times"

Fordeler: "It was UA. Not Lufthansa."

Fordeler: "After so many domestic flights of being shuffled around and interacting with flight attendants that seem to not like their jobs much and passenger's are just an annoyance, flying abroad on Luftansa was quite a different experience! The flight attendants were polished, professional, and actually wanted to provide a service. Their interactions made me feel like I was cared about and that they wanted my unique needs to be met. This made a 10 hour flight an enjoyable experience which I certainly didn't anticipate."

Fordeler: "Even though the flight lasted 12 hours, it was enjoyable. I feel like the crew put the best effort in order to make passengers feel comfortable. They served two meals and two snacks. Beverages were distributed many times. The leg room and the entertaining system were great. I would love to take another flight with this company in the future."
Ulemper: "I cannot think of anything."

Fordeler: "very little"
Ulemper: "lousy food. poor movie selection. uncomfortable seats."

Fordeler: "flight crew was very nice,"

Fordeler: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Ulemper: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Fordeler: "Salimos a tiempo . El business es muy confortable"
Ulemper: "La comida horrible . No se limpian los baños"

Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."

Fordeler: "Decent price for economy comfort seat, 4A."
Ulemper: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Ulemper: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Ulemper: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Ulemper: "Information on arrival time was not correct"

Fordeler: "Likte at det var punktlig og at de serverte drikke"

Fordeler: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Ulemper: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Ulemper: "Flight got delayed 30 minutes"

Fordeler: "Very friendly crew and on time with no problems."

Ulemper: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Fordeler: "Crew was ok."
Ulemper: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Fordeler: "Like the overall KLM experience"
Ulemper: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Fordeler: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Fordeler: "The flight arrived a few minutes early."
Ulemper: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Fordeler: "All good"

Fordeler: "The crew!!"

Fordeler: "NOTHING"
Ulemper: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Fordeler: "Employees were very friendly"
Ulemper: "The seats were very small"

Fordeler: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Ulemper: "Not happy to pay extra money for my case"

Ulemper: "Nothing special"

Fordeler: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Fordeler: "Crew was awesome"
Ulemper: "."

Fordeler: "Everything was clean and well organized."
Ulemper: "The flight was delayed 1 1/2 hours."

Fordeler: "Arrived early!"
Ulemper: "Boarding seemed disorganized."

Ulemper: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Fordeler: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Ulemper: "Cramped seating."

Fordeler: "Sound was broken on my TV set!"
Ulemper: "Called stewardess twice to assist. No response!"

Ulemper: "We did not get two of baggage at the destination."

Fordeler: "The crew were hardworking, responsive, conscientious and friendly"
Ulemper: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Fordeler: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Fordeler: "Nothing"

Ulemper: "Delayed!"

Fordeler: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Fordeler: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Fordeler: "The sandwiches were simple yet just the right touch, on all four flights."

Fordeler: "staff was fine"
Ulemper: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Ulemper: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Fordeler: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Ulemper: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Ulemper: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Fordeler: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Ulemper: "The entertainment was quite dated and didn't have new movies etc"

Fordeler: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Ulemper: "As above"

Fordeler: "Free wee cake."
Ulemper: "Nothing in particular."

Fordeler: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Ulemper: "No complaints at all."

Fordeler: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Ulemper: "Nothing. This is filler text to meet the min. characters."

Fordeler: "Alt"
Ulemper: "Kommer ikke på noe"

Fordeler: "Spacious cabins, friendly service"

Fordeler: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Ulemper: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."

Fordeler: "Alt gikk greit så totalt sett fornøyd, dro før tiden og landet før så da fikk vi bedre tid i Amsterdam før neste avgang. Hyggelig besetning."
Ulemper: "Helt grei mat men ikke noe mer enn det."

Fordeler: "The plane was nice and comfortable. The flight was only about 40 minutes."
Ulemper: "Everything was fine. A very quick, easy flight at the end of a long day for me."

Ulemper: "At det var INNMARI varmt i flyet til vi kom oppi lufta At det var et ganske fullt, trangt, bittelite fly"

Fordeler: "Nothing."
Ulemper: "Checked bags left behind, no food, no drink."

Ulemper: "I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax."

Fordeler: "SAS oversjøisk er nesten alltid veldig bra"

Fordeler: "Service"

Fordeler: "Nice crew! New A320!"
Ulemper: "One automat in the boarding area was malfunctioning and the lady working just gasped and looked bored. But we was seated in time anyway."

Fordeler: "On time. Good hardware."
Ulemper: "Priority passangers cannot board with their non priority partner, even on the sane reservation. Congratulations sas, only airline workdwide to prohibit this. Otherwise, also forgot my duty free bag at the gate and the crew refused to have me return for it or get it for me."

Ulemper: "Spørsmål om underholdning og mat bør få et valg med «ikke relevant»"

Fordeler: "Efficient, on-time service; plenty of overhead storage room."
Ulemper: "Small cramped seats were inappropriate for an international flight."

Fordeler: "Alt"
Ulemper: "Ingenting."

Fordeler: "Everything about the flight was wonderful except baggage claim, in BOTH directions."
Ulemper: "It could have been the perfect trip, but I am not sure why SAS baggage handling is so mediocre. In both the flights from EWR to OSLO and back, every aspect of the trip was super, except for the wait for baggage. In Oslo, I estimate having waited at least a half an hour at the carousel before the bags started showing up, and the same in Newark. We had long cleared Immigration, which normally is not a speedy process, and yet still had to wait at least 20 minutes for the FIRST bag to appear on the carousel. Most annoying, particularly after a relatively long flight, and especially for transfer passengers who needed to recheck their bags to continue to other destinations."

Ulemper: "Was overlooked by the pursor a couple times - he probably had a lot on his plate. Also, the "snack" at the end of the trip was sorely lacking! Especially for a 7 hour flight. The bathrooms were gross & out of toilet paper. And it seemed like one was locked constantly...?"

Fordeler: "Very helpful staff."

Fordeler: "Terrible"
Ulemper: "Everything"

Fordeler: "We were in an empty Plus cabin at front. Coming from Miami, the hot towel service would have been nice. I blinked and missed the service. They will quickly skip you if they can. Food weird. Salmon in a box with no bread or rice or anything and a strange savory muffin. Ate neither. No entertainment."
Ulemper: "See above. Sorry. Nothing was good. Came in 10 mins early!"

Fordeler: "The seats were very comfortable -- the plane wasn't very full, so there was room to spread out for some folks. As a vegetarian, the lunch meal was EXCELLENT, thank you. There was a second snack given just before landing that was basically roasted peppers on bread that was not good -- so you know, many vegetarians actually have sensitivity against peppers, so perhaps another vegetable or option would be better there. Crew was very affable and helpful."
Ulemper: "See point before re: second snack. Our flight was delayed for two hours, presumably due to snow in Oslo. The boarding area was disorganized -- something I remember from flying through Norway a few years ago as well. I also didn't quite understand why I received priority boarding, as a United gold member on my outbound fight, but not on my return. So the inconsistency was a bit confusing/frustrating. But the flight overall was smooth, and the accommodations quite good."

Fordeler: "Efficient processing of passengers onto aircraft."

Ulemper: "Didn't make connectingflight due to a bomb alert at airport. sAS didntgive any support with either food or hotel. Stuck in Copenhagen for a day and night."

Ulemper: "I took this flight to have a short layer over, only 40 minutes. This was a connecting flight departed from Newark and was a connecting flight for many people coming from Thailand. I almost missed this flight due to highly backed up passport control. If SAS was running so many international flights, they should have shifted the layer over, since many people were taking connecting flights for Oslo to Manchester. No food, there should have at least been a snack or at a minimum offered water."

Fordeler: "It was100 % flawless and I recommend the SAS airline to all. The airline staff is great and the food is good."
Ulemper: "As previously stated, I think the airline should do a better job in answering phone calls. If they do answer the phone (1-800-221-2350), they either put you on hold for a whole day or, if you leave your phone no. and name to have them call you back, they never do . I am not the only person who has this experience. It is too bad because if this continues, the airline will loose business and I would hate to see that. However, I still will use KAYAK"

Ulemper: "flight was delay for 30 mins. then another 30 mins because there are 15 passenger that miss their flight due to delay or there is not enough flight to transport them to Longyearbyen the next day. We are force to wait a total of more then a hour to board them and stuck on plane. And ofcuase when we landed. My SAS go luggage is last to come out because the late arrival passengers luggage all come out ahead. It is a most terrible experience I ever had with a SAS flight. Might as well consider flying norwegian airline!"

Fordeler: "Comfy seats. Good good service. Great video options."
Ulemper: "SAS staff seems sort of cold and cranky."

Fordeler: "Setene er behagelige, og selv i SAS Go er det mulig å legge setene lenger ned enn jeg er vant til hos en del andre flyselskaper i samme seteklasse."
Ulemper: "Det er ikke mulig å bestille spesialmåltid samtidig med billettene, man må ringe. Dette virker unødvendig tungvint, spesielt med tanke på at det var ekstra lang ventetid hos kundeservice i den aktuelle perioden. Heldigvis var det mulig å få hjelp via Facebook, men det er visst ikke vanlig."

Fordeler: "This was one of the best airlines we've flown. Great food, plenty of room, friendly stewardesses and good service overall. We will definitely try to book with SAS again."
Ulemper: "Nothing. There was nothing to not like. In fact they fed us too much!"

Ulemper: "Forsinkelse Lite utvalg av mat"

Ulemper: "Planes are getting old. Seats are not the most comfortable."

Fordeler: "SAS tilbyr forutsigbart god o tilstrekkelig service i alle avseende."
Ulemper: "Der var alt for litt mat å kjøpe ombord, tok slutt ... unødvendig irriterende på morgenfly."

Ulemper: "Terrible service and they lost my sons car seat. Ruining my whole vacation here since we can't drive anywhere."

Fordeler: "the plane arrived"
Ulemper: "booking Boarding comfort Food service"

Fordeler: "The cleanliness"
Ulemper: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Fordeler: "Checked in easily with the line moving quickly. Boarding was efficient for a full flight. Left on time and arrived early. Luggage beat me to the carousel. Please give Air Canada lessons!"

Fordeler: "New airbus with good entertainment screenset clean"
Ulemper: "Delays on boarding (on departing as well as returning home) Damaged luggage"

Fordeler: "No problems, great crew, easy check in and on time!"

Ulemper: "Spørsmål om mat og underholdning bør få et alternativ med "ikke relevant" eller lignende, siden det mat evt må kjøpes og siden underholdning ikke alltid er et tilbud."

Ulemper: "Mat og underholdning er enten valgfritt (kan kjøpes) eller ikke-eksisterende og spørsmålene bør derfor kunne besvarer med "ikke relevant" eller lignende"

Fordeler: "Very fast boarding, clean aircraft and efficient, friendly service. Caught a break and had a smooth flight and landing"

Ulemper: "No one from the flight crew gave us the border card. We waited in the border line only to be told once we reached the front that we needed to leave the line to fill one out. No guest on the Oslo to Edinburgh flight was given one."

Fordeler: "Hyggelig personale"
Ulemper: "Dårlig luft."

Fordeler: "SAS agent in Oslo was very nice and quickly rebooked our flight to Bergen when we missed our scheduled one due to luggage delays and confusion at Oslo as to Customs procedure."

Fordeler: "The extra leg room I paid for."
Ulemper: "The cost to change my flight"

Fordeler: "A perfect service"
Ulemper: "Nothing"

Fordeler: "Leg space was nice for someone who is tall. The crew members were nice."
Ulemper: "Plane is out-of-date with old seats. 737 did not have entertainment. Limited options for onboard complimentary food"

Ulemper: "Baggager fees were high"

Ulemper: "They changed departure gate, we sat at wrong gate for most time"

Fordeler: "The boarding ease, the crew, the piloting!"
Ulemper: "Would love the onboard tv that shows the flight in progress and/or some onboard music options."

Fordeler: "as advertised - premium economy"
Ulemper: "no complaint or concern"

Fordeler: "The entertainment system is great, and it was much more comfortable with no one in the center seat."
Ulemper: "Charging for using the WiFi and making passengers pay for soft drinks? Really? Talk about being nickel and dimed. Pathetic."

Ulemper: "I lost my luggage!!!"

Fordeler: "Nothing honestly"
Ulemper: "My luggage was lost and SAS staff was the least helpful I've experienced from any airline. In fact, each employee was so uninterested in helping me that I went in a circle of speaking with 3 different representatives before being helped."

Fordeler: "The crew was amazing!"
Ulemper: "Food was good, temperatures appropriate for hot and cold. Fresh fruit or vegetables would be nice rather than processed."

Fordeler: "Flight attendants were nice"
Ulemper: "Food quality"

Ulemper: "Free coffee"

Fordeler: "Seats were comfortable. Entertainment system stopped working part way through"
Ulemper: "Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing."

Fordeler: "Paid for Business , got a minor economy service ."
Ulemper: "Almost no advantages for business ticket traveller"

Fordeler: "Ok"
Ulemper: "Ok"

Fordeler: "The crew was amazing. Brand new airplane and service was excellent. Bathrooms were kept clean."

Fordeler: "Seats were fairly comfortable with decent leg room."
Ulemper: "My biggest complaint is for the exhorbitant baggage fees—€100 for two bags is ridiculous. Also, one of the crew was rather testy with us when we first boarded (unprovoked), then came to us a few minutes later to say something nice to sort of make up for it."

Ulemper: "It was very cold inside the airplane. I have to ask multiple times for blanket."

Fordeler: "Comfort of the plane, service"
Ulemper: "No business lounge in CDG before 9am"

Fordeler: "On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency."
Ulemper: "I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers."

Fordeler: "My return trip didn’t have any major unexpected expenses the way my outgoing trip did."
Ulemper: "They broke a very expensive item that I purchased on my trip. It was properly wrapped and cushioned in clothing. I had fragile stickers on the outside of my luggage and it is shattered beyond repair."

Fordeler: "Flying doesn't get much better"

Fordeler: "The rest was ok"
Ulemper: "I came in 45 minutes before the departure time, but they said i was late. And i asked what can the solution, they said the solution is to cancel my ticket and buy a new one. And they cancelled my ticket, then I did not get any other choice than buy a new ticket at more than $700 just from Abidjan to New York. But some other airline companies, when you miss your flight they find a next one for you and you just pay the fee, but not to cancel your ticket. This last case can happen only if the traveller does not show up and doesn't call."

Fordeler: "Nice crew, old equipment"
Ulemper: "All food for purchase. Not even complimentary nuts. All drinks are for purchase. Including water!!! 4 hours flight not a glass of water unless you pay 3 euro. No entertainment. No USB or electric outlets. Thanks for not charging for use of bathroom."

Fordeler: "Nice and easy"
Ulemper: "N/a"

Fordeler: "Everything was smooth"
Ulemper: "I was misinformed about the meal service in advance. But besides that I was satisfied with the flight."

Fordeler: "Nothing"
Ulemper: "Crew was rude, including even the pilot, who was unbelievably rude."

Fordeler: "Everything"

Ulemper: "Sardine tin bus transfers from hell."

Fordeler: "Crew was very pleasant and friendly. Departure and arrival was on time."
Ulemper: "Very narrow and uncomfortable seats."

Fordeler: "The seats had more leg room that similar sized planes on other airlines."
Ulemper: "It is ridiculous that an airline does not include soft drinks and water free while on the plane. The flight was also delayed with no clarifying information from airline employees. The information board said boarding for 20 minutes before they unlocked the doors and started boarding."

Ulemper: "Stingy with food, very little entertainment if at all"

Fordeler: "The crew was polite."
Ulemper: "Food was bad. Seats not very comfortable. Food was awful. Very few movies in English."

Fordeler: "Crew was very friendly"
Ulemper: "No much choice of Movies in the entertainment program"

Fordeler: "Nothing"
Ulemper: "Plane was malfunctioning- the electric went out several times ont be way to take off and right after landing. Food and drinks only for sale. Boarding late"

Fordeler: "Nothing"
Ulemper: "Boarding late. Good for sale-not even a cup of water free, staff rude, there is no entertainment"

Ulemper: "Delayed and JFK wasn't ready for us. So more delay"

Ulemper: "I Think is important a little meal or something about ...all its bussines...it's a Fly that not diferent... Brussels Airlines can be a experience....Not JUST a service like all Airlines....marketing its off in this point!"

Ulemper: "Flight was late and I almost missed my connection in Brussels"

Fordeler: "Boarding was fast, we arrived early."
Ulemper: "The plane was super hot, the crew never offered drinks or food to me"

Ulemper: "The flight left 30 minutes after it was scheduled to leave. In addition, when we landed, they weren't prepared for us. We had to wait for the stairs and shuttle to arrive to get us to the airport terminal. It was especially frustrating because we had nearly no time to get to our connecting flight. The hosts and hostesses were mediocre at best."

Ulemper: "The flight never took place due to a delayed flight from Hamburg to Marseille"

Fordeler: "The team was nice, the flight took off on time and arrived a few minutes early"
Ulemper: "Even though I'm a star Alliance frequent traveler status holder, and the status grants an extra bag on economy class I was forced to pay for my first checked in bag. Furthermore, since I assumed I'll be getting my checked in luggage for free (as it states on the miles and more website) I didn't pay for it in advance a fee of 35$, meaning they made me pay 65$ in the airport."

Ulemper: "The flight was similar to a low-cost airline but I was not informed of this when booking. Uncomfortable seats with very little legroom, and food was only available by purchase. Not worth paying the cost of a regular flight for a 5 hour flight!"

Fordeler: "Nothing special"
Ulemper: "The flight to Brussels was canceled and we had to spend the whole night at the airport until someone started to give us some attention On the way back they put me and my friends very far from each other and we had to pay even for water on the flight"

Fordeler: "They were responsive. They had lots of gate agents. You had to initiate the conversation though."
Ulemper: "The flight was delayed 4.5 hrs. The check-in process was not smooth. After additional security screening at the gate everyone was left on the jetway until everyone had their tickets scanned. They were late loading cargo and food."

Fordeler: "Fast Boarding"
Ulemper: "Was waiting for a lagguage over 30min at Tegel airport"

Fordeler: "."
Ulemper: "."

Fordeler: "The chocolate was delicious!"
Ulemper: "The food was not that good but edible."

Fordeler: "Love the flight from Brussels to Toronto, quick boarding process, love the entire crew friendly and helpful."

Ulemper: "The flight was delayed 2.5 hours and made us miss the connection to Houston. Nobody met us at London to instruct what to do about it. We spent an hour running from one place to another till we found the correct line, in which we spent 3 hours waiting for directions to hotel."

Fordeler: "Nothing"
Ulemper: "The fact that they went on strike and left us with no one at the gate when we arrived or no one to explain what is going on. Very difficult / stressful time when in a foreign country."

Fordeler: "Nothing. Wanted it to be over already"
Ulemper: "Thw flight attendents gave a really bad service. They forgot to bring me food. The plain was really small and crowded... There was a lot of noise."

Ulemper: "* No information was provided to the passengers about an additional delay of the flight after the original 5 hour delay. * No compensation was offered for the inconvenience of a delayed baggage by 2 days. * My family is definitely not going to fly with Brussels Airlines after the experience we had."

Ulemper: "I bought my flight 2 months before, and at the gate I was told I'm on stand by, after the check in agent already took my bag, and without any explanation. No one could tell me WHY I was all of a suddent on standby. The answer I got was "I don't know, that's just how it is in the system". Completely unacceptable and against airline policy. I will be filing an official complaint with Brussels Airlines."

Ulemper: "The flight was canceled. I found out the day before my departure - the airlines didn't even contact me to let me know - and I never got reimbursed for the canceled flight. I had to purchase a $1500 new ticket to get back home in time. I wrote to the Brussels Airlines and they never addressed these complains."

Fordeler: "I eventually got home"
Ulemper: "I didn't get to sleep as I had to spend hours booking a new flight."

Ulemper: "Brussels air used united Airlines for this leg of the trip. They canceled all the flights to my destination due to weather. However other airlines did make it there just fine. I think that they canceled the flight just because it was not full. I had to spend the night in the airport. The flight in the morning was overbooked. No one should fly UA if they can avoid them."

Ulemper: "My flight was scheduled to leave at 6:20 pm 06/08/16. Took off at scheduled departure time but an hour into the flight had to turn around due to navigation system not working (2hrs flying time). Navigation was fixed, took off for 2nd time at 10 pm, fell asleep, awoke at 3 am to a messge over the intercom stating navigation had went out again and we had once again turned around and we were just outside of Chicago (6 hours flying time). I spent 8 hrs on a plane to fly to my origin airport. This was my first overseas flight and my first time flying with United. I got a frozen turkey sandwich and sorbert for dinner. I have been placed on an American Airline flight leaving at 8:50 am but I needed to be in London at my scheduled arrival time. I've lost approximeny 14 hrs of my trip including irreplaceable reservations that I've missed as well as very important time with my significant other that I get to see once every 2 months. I took off unpaid vacation time for this trip as well. Please contact me via email or cell phone to discuss what sort of compensation can be done for this very unfortunate chain of events."

Ulemper: "More nice crew. TV on the plane"

Ulemper: "Premium cabin service and amenities very poor. No snacks available with premium ticket. Also no socks or hygiene products typically available on other business class flights. Will not fly Norwegian again."

Fordeler: "Rakk ikke flytoget, fordi det gikk FØR det sto at det skulle gå. Ble derfor for sein til flyet.."

Ulemper: "More leg room."

Fordeler: "I didn’t like anything about flying with Norwegian airlines."
Ulemper: "Boarding was handled poorly, flight was delays both outbound and return flights up to 3 hours each time, the food wasn’t good at all, there was no entertainment or any sort of flight info available. The seats were packed as tightly as possible. Bathroom on the flight was out of order."

Fordeler: "Very efficient"

Ulemper: "Honesty regarding extra charges for baggage and meals"

Fordeler: "Kule karer i besetningen"
Ulemper: "Trangt når den i midten sitter bredbeint"

Ulemper: "Legroom. Complimentary coffee."

Ulemper: "Det var veldig trangt fly med altfor lite benplass."

Ulemper: "Directions for check-in and bag allowances clear ahead of boarding, clear communication upon boarding & exit. I was repeatedly provided incorrect & conflicting information."

Fordeler: "Gikk veldig raskt. De ansatte var hyggelige"

Fordeler: "Nothing, unfortunately. Crazy boarding and deplaning process. Definitely not worth the ticket price discount. Wouldn’t ever do it again. Really horrible."
Ulemper: "Boarding, deplaning, and onboard service."

Fordeler: "Kom frem i live"
Ulemper: "Renhold, søppel og mat i setene. Veldig varmt i flyet før avgang og ble sittende en stund før avgang."

Ulemper: "att det inte blev den tiden på flyg ifrån Gardemoen som jag bokade skulle flyga kl 9tiden men blev 15tiden"

Fordeler: "Supert at den sure passasjeren i midten flyttet seg til kjente annet sted i flyet. Hun var sur fordi jeg hadde plass C som hun ville ha, jeg ba henne flytte seg til sin plass på en høflig måte. Det er en grunn til at jeg reserverer på forhånd."
Ulemper: "Maten var under enhver kritikk. Helt ihjelkokt i microen. Det som skulle være broccoli var blitt en grønngul gugge. Gulrøtter uten substans, og til slutt mørt kjøtt. Men alt for salt. Åja, glemte fløtepotetene. De var så mye varmet at den var brun og tørr helt igjennom."

Fordeler: "Ganske god mat."
Ulemper: "Alt for varierende temperatur ombord. Det gikk fra iskaldt til kjempevarmt flere ganger. To runder iskaldt og to med kjempevarme. Det må vel kunne gjøres noe med?"

Ulemper: "Avgangen var avlåst slik at vi ikke hadde noe sted å sitte ned mens vi ventet på avgang"

Fordeler: "Nothing was specially great..."
Ulemper: "Service attitude, boarding, landing, and food."

Ulemper: "We sat right by the kitchen galley. It was very noisy"

Ulemper: "Not having to ask for headphones and wider variety of movies"

Fordeler: "Crew was lovely"
Ulemper: "I didn’t understand the booking process and that you have to pay for everything separately (choosing seats, luggage, boarding class, etc). I will be a better consumer now."

Fordeler: "I got a whole row to myself which was awesome."
Ulemper: "More options for movies to watch"

Ulemper: "Internett virket bare tidvis og ikke i begynnelsen"

Ulemper: "Både tur og retur var forsinket med 30 og 60 minutter. Lite info som vanlig. Mistet transport videre som vanlig. Godt nyttår"

Fordeler: "New equipment Boeing 787 Dreamliner"
Ulemper: "I had to pay for first pice of laggige and for food"

Ulemper: "Very unfriendly and stressed out female attendants....they should keep the guys only...I wish I was seated on the other side of plane... Catered primarily to customers ordering and paying on the plane...including cooked meals....customers with preordered meals got everything last...we end up having no choice of meal (chicken only) while people seated next to us got their NOT preordered beef dinner promptly, 10 minutes before us...and people seated behind us got no prepaid meals because they run out of food...???..."

Fordeler: "Boarding was fairly fast"
Ulemper: "After our initial meal, we got no more drinks or snacks for 8 hours. We were hungry and thirsty - and we were in premium seats. Perhaps they can serve the second meal sooner or at least offer some chips or snacks a few hours after the first meal. This was not an overnight flight."

Ulemper: "Forsinkelse. Både ved avreise og ved landing"

Ulemper: "Alltif forsinkelser og dårlig med beskjeder"

Fordeler: "It was a low fare trip, so I did not expect a lot."
Ulemper: "Seat was far too cramped, the person in front if me reclined and mine did not recline all the way. The temperature was far too cold and you had to pay for a blanket, which is crazy. I know it’s low fare, but I don’t want to keep the blanket, I have no room. The food choices for purchase were not great. The crew were very nice."

Ulemper: "My flight was changed to a flight I could not make. I had to cancel flight to Oslo and Spent extra $500 to purchase another flight. Very unhappy."

Fordeler: "Kanon bra flyvert.. veldig underholdene"

Fordeler: "Crew, airplane,"
Ulemper: "Late"

Fordeler: "On time"

Fordeler: "God plass, gode seter og hyggelig service."
Ulemper: "Middag var kun 1 av tre alternativer igjen når de kom til nest bakerste seteraden. Dette er litt for dårlig med tanke på premium bilettprisen. De løste det ved å hente mat fra lowfare cabinen og det etter at de hadde servert alle på premium."

Fordeler: "Super nice clean plane Friendly accommodating attendance"

Fordeler: "Easy check in, friendly staff"
Ulemper: "Terrible music before take off and after landing"

Fordeler: "Meget"

Fordeler: "The plane seemed really nice (Dreamliner). Despite being tall, it seemed like I had a bit more leg room than in other economy class seats."
Ulemper: "I was in one of the boarding groups that got to enter the plane last. While I don't mind that, since the last group since in front of the plane, people who sit in the back sometimes put their carry on luggage close to the front of the plane so that they can get it on the walk back down the aisle rather than fussing with it when everyone is standing up. I wish there was more emphasis on making people put their carry ons above their own seats."

Fordeler: "Please return my money."
Ulemper: "Please return my money."

Fordeler: "Unfortunately I have nothing good to say about this Budget-Buster overpriced airline as it offers no services, and is totally uncompetitive with other airlines from around the world for long-haul flights."
Ulemper: "This is NOT a "no-frills" airline. This is NOT a "budget" airline. It is a gouging, overpriced budget busting airline which offers lousy food. I paid as much for a "snack" of tiny side salad without any dressing & stale roll with one slice of ham & cheese as I paid for a magnificent American Thanksgiving Buffet at Raffles Hotel in Phnom Penh! Having flown 5 round-trips between JFK & Asia in the past year, This airline was the ONLY one to charge for baggage - all others provide 2 checked bags in or out of all their US flights. With baggage, meal & assorted charges, Norwegian one-way cost MORE than round-trip on any other airline. Deceptive advertising. General incompetence. NO service. And way more expensive than other airlines. I'm disgusted with Norwegian Airline beyond spitting."

Fordeler: "I rute begge veier."

Fordeler: "Got home an hour early"

Fordeler: "wifi"

Ulemper: "The flight was delayed but no information was given or displayed or forth coming as to why or when the flight would then be. Cabin crew were functional but not polite or helpful. In total we spent nearly 12 hours on the plane which should have been an 8.5 hour flight. There was not enough leg room and it was extremely hot. Over all a very poor experience and will not choose to fly norweign again."

Fordeler: "It was pretty cheap to travel but came with a lot of restrictions"
Ulemper: "Baggage allowances where very restricted and no headsets on airplane. Good choices where bad and had to pay for snacks and coffee."

Fordeler: "Rude/ non helpful crew spoiled this flight."
Ulemper: "Rude/ non helpful crew spoiled this flight."

Ulemper: "There is no organization when boarding due mainly to the staff's poor training/handling of groups. I also believe that when selecting seats, they should indicate where lavatories are. This knowledge is fairly reasonable to have when choosing where one is to (uncomfortable) sit for a minimum of five hours."

Ulemper: "There were no headphones available for purchase."