Plutselig kun 15 minutter med internett! Jeg hadde koblet meg opp før avgang uten å være klar over denne vesentlige endringen, for at nettforbindelsen så ble kuttet mens den fortsatte å telle minutter, for så å få beskjed om at de 15 minuttene var brukt opp, nåe jeg en times tid senere prøvde å koble meg på igjen :(
Alt er bra, ingen problem.
Ulemper: "Jet was ancient and entertainment system was a joke"
Ulemper: "Superstrict baggage policy!!! Cramped seating. No free food or water!"
Fordeler: "The crew was indeed amazing. First the first time of my life I was wishing for a couple more hours on the plan (premium ticket)"
Ulemper: "All in all everything was fine"
Fordeler: "I liked nothing."
Ulemper: "The flight was cancelled 22 hours before take off. There was an email sent to notify me. No text message or phone call; has I not checked my email I would have shown up at the airport with no flight. I tried to call their customer service and was out in hold for over an hour with no resolution."
Ulemper: "first flight with Norwegian Air . We flew from LAto Rome business class direct . The boarding process was awful being shuttled from a crowded boarding area to a building with a long walk to board .There was no Business class boarding . The seats are very uncomfortable, no pillows, no amenity bags"
Ulemper: "Honesty regarding extra charges for baggage and meals"
Fordeler: "Crew was great but the seats have almost no cushion!"
Ulemper: "More cushion on the seats"
Fordeler: "The direct flight"
Ulemper: "The movie selection was not good. The employees at the gate were not helpful."
Fordeler: "Nice plane"
Ulemper: "Baggage policy is ridiculous. Seems random who pays and who doesn’t but they clearly target Americans. How can you fly a long haul flight and not provide water without paying????"
Ulemper: "Legroom. Complimentary coffee."
Ulemper: "The seats on the plane are no comfortable at all especially for a long flight. The seat room and aisle are tiny , and doesn’t have much room between each chair. You don’t get offered any food unless purchased through app or during the flight."
Ulemper: "Good was terrible and not included with ticket unless you pay for it. Seat barely reclines. Outdated planes"
Fordeler: "Seat was okay. Enough overhead space for everyone"
Ulemper: "Seriously no food? Or even peanuts? Or a water? Shouldn’t have to pay $3 for water on a 8 hour flight..."
Fordeler: "Seats were comfortable."
Ulemper: "Crew were irritable and unfriendly. Plane was an hour late and our luggage was very slow coming off the plane, causing a missed flight connection."
Ulemper: "Directions for check-in and bag allowances clear ahead of boarding, clear communication upon boarding & exit. I was repeatedly provided incorrect & conflicting information."
Fordeler: "Gikk veldig raskt. De ansatte var hyggelige"
Fordeler: "I like the tv screen in each seats."
Ulemper: "I cant believe that this company Norwegian didnt offer a least a glass of water! Round trip! I spent on 2 tickets around $1600 and they cant give us a glass of water. Ridiculous!"
Fordeler: "Upgraded to priority seating for the overnight flight. Worth it! Entertainment system was easy to use."
Ulemper: "I had a middle seat ..."
Fordeler: "Kom frem i live"
Ulemper: "Renhold, søppel og mat i setene. Veldig varmt i flyet før avgang og ble sittende en stund før avgang."
Fordeler: "We were delayed for over 8 hours in Oslo. There was NO ONE from Norwegian at the desk EVER. We NEVER received any information."
Ulemper: "Someone at the desk to tell us what was going on. Communication."
Fordeler: "Rainbow landing lights"
Ulemper: "Give people water at the very least. It's hard to bring your own because of security checks"
Fordeler: "The crew is great, gave me a bandaid was smiles and kind."
Ulemper: "The boarding was a mess, and the arrival was long- got to Ft lauderdale 20 minutes early only to sit on the tarmac. The customs in Ft Lauderdale is the real mess- no organization, 1 line and too few customs people working. That airport is a nightmare!"
Ulemper: "Arrived at Paris (CDG) airport 55 mins before take off as my Air France flight from Bordeaux to Paris was delayed by an hour. Was told that checkin closed 1 hour before take off & there was nothing they could do, customer service was in Oslo! Was given a piece of paper with 2 phone numbers!"
Fordeler: "Supert at den sure passasjeren i midten flyttet seg til kjente annet sted i flyet. Hun var sur fordi jeg hadde plass C som hun ville ha, jeg ba henne flytte seg til sin plass på en høflig måte. Det er en grunn til at jeg reserverer på forhånd."
Ulemper: "Maten var under enhver kritikk. Helt ihjelkokt i microen. Det som skulle være broccoli var blitt en grønngul gugge. Gulrøtter uten substans, og til slutt mørt kjøtt. Men alt for salt. Åja, glemte fløtepotetene. De var så mye varmet at den var brun og tørr helt igjennom."
Fordeler: "Ganske god mat."
Ulemper: "Alt for varierende temperatur ombord. Det gikk fra iskaldt til kjempevarmt flere ganger. To runder iskaldt og to med kjempevarme. Det må vel kunne gjøres noe med?"
Ulemper: "Avgangen var avlåst slik at vi ikke hadde noe sted å sitte ned mens vi ventet på avgang"
Fordeler: "When I flew premium on the long haul trip back to FLL the service was better. But probably because I was in premium."
Ulemper: "How about making the airport security for Norway and Norwegian airlines be more consistent. My carry on bag was approved on the flight over at both stops and again from Tromso to Oslo. That plane was smaller. But all of a sudden when we go on the 787 Dreamliner my backpack is too tall? Cost me $65."
Ulemper: "Internett virket bare tidvis og ikke i begynnelsen"
Ulemper: "Både tur og retur var forsinket med 30 og 60 minutter. Lite info som vanlig. Mistet transport videre som vanlig. Godt nyttår"
Fordeler: "I am a over weigth and is ok for slim people"
Ulemper: "Few space for wide"
Fordeler: "The price"
Ulemper: "Delays, missed connecting flight"
Fordeler: "The aircraft was great but the service is horrible. Unless you buy a bottle of water or walk to the back of the plane for a small cup of it, you don’t get any. Order in flight food and bottle of water thatctook over and hour to get to me. Taxied at airport for 45 minutes."
Fordeler: "Excellent, first time."
Ulemper: "Forsinkelse. Både ved avreise og ved landing"
Ulemper: "Alltif forsinkelser og dårlig med beskjeder"
Fordeler: "Kanon bra flyvert.. veldig underholdene"
Fordeler: "Comfort was adequate. Flight staff were helpful and friendly."
Ulemper: "Flight delayed without notice and seats given away. Family all seated separately and gate staff were markedly unconcerned even though we booked our flight and chose seats months in advance. This is our second time flying Norwegian and a second disappointing flight. The first time the entire flight was cancelled and the airline failed to get us to our destination (we had to book a separate flight ourselves and seek reimbursement—still waiting for it). The savings just isn’t worth the poor customer service. Returning to Delta and American. It was a mistake to switch to Norwegian. Lesson learned."
Fordeler: "New plane, clean"
Ulemper: "I tried to add an additional bag online, but server kept freezing up. Decided to check bag at airport. I was charged 80 Euros instead of 35 shown online. I then had to take the small additional box to another counter, because it wasn’t a suitcase???? Staff were very rude, and at best the crew was indifferent. I have flown all over the world on many airlines, and this was by far the worst experience. I will never fly Norwegian again."
Ulemper: "The flight was run by a very rude crew from HIFLY airlines. The plane was very old. For a flight from Paris to LAX, you'd think there'd be some kind of entertainment and yet we had nothing but a really old tv. There were no USB charging ports. Everything was so loud. I've been flying for years and I've never had anything as bad as this. Somebody puked on the bathroom door and the crew just put a blanket down to cover it up. Everything smelled. AND ON TOP OF ALL OF THAT, they charged me 80 euros for 1 checked bag. Meals were 45 euros EACH WAY and for a glorified tv dinner and a snack. Not worth it in anyway. I've never been more dissatisfied with a flight in my life."
Fordeler: "God plass, gode seter og hyggelig service."
Ulemper: "Middag var kun 1 av tre alternativer igjen når de kom til nest bakerste seteraden. Dette er litt for dårlig med tanke på premium bilettprisen. De løste det ved å hente mat fra lowfare cabinen og det etter at de hadde servert alle på premium."
Fordeler: "Flight crew were super nice and accommodating, movie choices were excellent, food we ordered on board was pretty tasty (but surprisingly tiny portions)."
Ulemper: "The staff at the gate at Charles de Gaulle were bonkers, so incompetent that they looked like a Saturday Night Live skit, creating chaos while the boarding passengers tried to act like grown ups and keep their cool. They called over 50 passengers up to the desk by name, gave us no reason, and we milled about in confusion. A passenger in a wheelchair who clearly needed someone to push him was told repeatedly to wait while they did NOT call for help, until someone threw a small fit on his behalf... Then they loaded all the wheelchair and pre-boarding passengers dead last. Passenger lists and boarding pass stubs were repeatedly dropped on the floor, passenger confidentiality was disregarded, and the desk staff alternated btwn arguing openly among themselves and not communicating with eachother at all. Totally unprofessional."
Fordeler: "Terrible both ways, there and back it was bad."
Ulemper: "No good"
Ulemper: "Crew did not even offer a glass of water. Cabin crew was rude. An hour and a half delay at Newark AFTER we landed due to "not available gate" Lost luggage. Took over 25 minutes for a rep to get to Baagage Claim. Next morning and still waiting for a claim number."
Ulemper: "Norwegian did not offer information about which terminal the flight was departing from."
Fordeler: "I flew from BNA ago JFK and when I landed i found out my flight was canceled. they just booked me on the next earliest flight and when I tried to ask about alternatives they were of no help. they also told me my accommodations in NYC for 2.5 days may not be covered."
Ulemper: "Rude customer service. No help with getting me to my destination earlier. Unclear on providing necessary information."
Fordeler: "the overhead lights were amazing and calming. tv audio was the best I had on any plane so far, and a great selection of movies."
Ulemper: "you had to pay extra for food, even water"
Less talking over tannoy. Too loud
I late 1 min and they did not let me in, was suppose to buy ither tickets. It was no any info about 30 min check in. No refund, no help, I’m injured can’t wall fast or run.
Ulemper: "The man at the back of me was for ever knocking my seat so I was unable to rest / sleep as it was an early morning flight. Even after politely asking him to refrain, he continued."
Fordeler: "Ingenting ....."
Ulemper: "Det meste ..."
Fordeler: "Flight was on time."
Ulemper: "Pretty much everything. Another uncomfortable flying bus charging you for everything they can charge. Flying is absolutely awful these days."
Fordeler: "Efficient and on time."
Fordeler: "We landed before time"
Fordeler: "Direct connection"
Ulemper: "A 5 hour Ryanair flight is a terrible thing... Delayed 35 mins, kept the cabin lights on and sold fags for the whole flight, even though we took off at 8:30pm. They used the seatbelt light to keep people sat down during each trolley service - come on, it there’s turbulence, you don’t serve drinks. Oh and I don’t know why they are allowed to say “Low fares airline” as it clearly isn’t."
Fordeler: "It was on time which was good"
Ulemper: "The selection of food available was poor for vegans Glad I packed my own snacks ir else I would have starved"
Ulemper: "Unfortunately, I fell asleep the minute the flight took off and I woke up after the plane landed, so I didn’t get to experience anything in-flight. It will be nice if you get onboard WiFi in the future though"
Fordeler: "Prompt bag drop and boarding"
Ulemper: "Finding the car rental drop off point"
Ulemper: "var tull med koffert på flyplassen,hadde betalt for koffert ,men måtte betale for den,en koffert kostet jo mer en turen.på flyet ,hadde dem ikke noe av noe drikke og servere.ikke nok med deg.da vi sto og ventet på kofferten på Torp.kom den ikke på det rullebandet fra Gdansk,men på det fra Krakow.så på denne turen var det mye feil.vurderer om jeg skal bruke Ryanair noe mer"
Fordeler: "Flight delayed, 20 minutes to get through passport control, chaos at the car park due to changes & fees! Welcome back to England ☹️"
Ulemper: "Ryanair delays, Manchester airport in general, poor and anti-travelers focused"
Fordeler: "At de holder tiden. At du velger hva du vil kjøpe. Informerer greit."
Ulemper: "Jeg har ikke fått til å bestille koffert til tilbake turen.? Min datter som også skal reise fikk det heller ikke til? Er det noe man bestiller når mann sjekker inn for hjemreise?"
Fordeler: "Staff were very friendly and very patient with difficult passengers!"
Ulemper: "Plane felt cramps, but it was a low price so to be expected."
Ulemper: "The check in process was extremely slow and the line up was very long with only 2 crew members checking people in"
Ulemper: "Arrived 1.5 hours late at 1:30am"
Fordeler: "Easy to use web. Good car hire rates."
Ulemper: "Flight a bit late without much explanation. Constant raucous announcements on board but couldn’t understand any of them. Probably trying to sell us stuff"
Ulemper: "Hadde ikke noe igjen hverken vått eller tørt, bare vodka og småbokser med blandevann"
Fordeler: "Liked no pressure sales from crew, but was there if you needed them and helpful very pleasant done their job well, would use again but if alternative carrier might consider them due to comments below."
Ulemper: "Seats uncomfortable due to shiny covering, slide in seats when asleep ended up with bad back during break, just a suggestion being gluten free ( not a lifestyle choice) would suggest this being added to menu might make more sales as lots of us about and makes you feel cared for."
Ulemper: "Issues getting checked in. Multiple lines which we were ushered from and to only to be told to go back to self check kiosk. By the time we get to self check kiosk for the 2nd time our gate is closed and we’ve missed our flight. Not sure why the person at the check in counter couldn’t check our bags for us and get us moving through security??? No offer of any reimbursement and additionall cost for new flight later in the day at more than twice the cost of the flight we missed. Lack of clear direction or any semblance of customer service. I guess you get what you pay for..."
Fordeler: "Staff were good - even the cabin crew member who was still training was friendly and professional. Landing was incredibly smooth. The pilot also dealt very well with the turbulence and was able to predict it so the seatbelt sign already came on before any trouble."
Ulemper: "Even by budget airline standards, Ryanair is mediocre at best. The chairs are uncomfortable for a 4 1/2 hour flight - manageable, maybe, for a shorter journey but not anywhere good enough for that length of time. Boarding took an unusually long time and even priority passengers were stood around waiting to get onboard a good 15 minutes or so after already having gotten into the jetway. Not to mention after landing, we were stood over an hour waiting for baggage because, for some reason, four different flights used the same carousel (and presumably only had one team getting baggage off all four planes) despite there being a second one free which I'm sure they could have easily used. Don't have four planes landing near concurrently if you don't have the facilities to deal with it. Ryanair is cheap, yes, but by the time you have to pay ridiculous amounts for things most other airlines consider normal (for starters, you can't even take a full size hand luggage bag on board without priority boarding), it adds up to being less "budget" than it would have been to fly with a higher end airline like British Airways and you'd have to be an idiot to choose Ryanair over a cheaper, higher quality, airline. Honestly, I have no idea how people choose Ryanair more than once in their lifetime."
Ulemper: "they forced me to check in my small han luggage even though i would have put it under my seat which does not disturb anybody and wors with every other airline. + 1h delay without information. result: I was home at 1am in the morning instead of 11h30."
Ulemper: "Delayed flight then held in pens for ages then held on the plane too."
Fordeler: "The pilot was friendly."
Ulemper: "The comfort was terrible. And moreso for people with back issues. Overall, the comfort affected the whole flight."
Ulemper: "Automatically being allocated seats apart from each other"
Ulemper: "if you come on board with babies, put them in the back, not in the middle of the plane. not everyone needs to suffer!!!!"
Fordeler: "Flight price. Flight on time."
Ulemper: "Standing out in the rain waiting to board. Huge number of people in "Priority" queue. Cabin crew not ensuring that cabin bag space made available for people in (pre-booked) seats, causing delays when boarding and disembarking."
Fordeler: "Price Simplicity No agro No fuss"
Ulemper: "Flight was a little leaving - 25 minutes."
Ulemper: "Seats don’t recline"
Ulemper: "Seats don't recline and a bit cramped."
Fordeler: "Speed, diligence, professionalism. You get what you pay for."
Ulemper: "Barebones transporting of human beings in a tiny space"
Fordeler: "Boarded quickly and smoothly, and landed ahead of time. Offloaded very quickly and smoothly also."
Fordeler: "Nothing, taxi plane, expectations not high"
Ulemper: "Cramped seating, flight delay, time waiting at the boarding gate."
Ulemper: "Uncomfortable, no leg or arm room especially when sat next to people who are too big for their seats!"
Fordeler: "Staff was friendly on plane"
Ulemper: "Changed gate three times , 1 1/2 hrs late. Not accurate times given when it changed. On ground staff could have done better. System of boarding- all for themself created at least extra 20 min. Should board by rows"
Ulemper: "The landing very bumpy"
Fordeler: "Simple online check in; short ride; arrived on time."
Ulemper: "We waited on line for over 30 min before boarding; no food or beverages were offered and the plane was not equipped for in-flight entertainment."
Fordeler: "Besides bad weather conditions we landed perfectly"
Ulemper: "Made me pay $125 for not checking in 24 hours in advance. I'm sorry my hotel didn't have WI-FI so I couldn't log in."
Ulemper: "They even didn't offer a glass of water."
Fordeler: "Polite staff. Flight departed on time. Pleasant flight."
Ulemper: "My seat/seating area was littered with crisps, this was very obvious to anyone and should have been cleaned up. The seat tray was sticky."
Fordeler: "I had a Hand baggage and for space ,it went down, so i had to wait for my luggage"
Fordeler: "It was cheap, quick and easy"
Ulemper: "The rules around baggage, priority boarding and purchasing seats is not very clear"
Fordeler: "Cheap air fare"
Ulemper: "Not even water to drink on plane"
Fordeler: "The plane made it to Las Palmas"
Ulemper: "8 drunk women shouted and disrupted other's quiet"
Ulemper: "There was no food... literally felt like a store on wheels. They just went up and down aisle to sell their wares."