Too many hours of delay ( 4)
Fordeler: "Professional and safe"
Ulemper: "Better boarding (lines too long)"
Fordeler: "Crew were very professional"
Ulemper: "The seats"
Ulemper: "Uncomfortable seats"
Fordeler: "Good flight, easy check-in, direct 4 hour flight"
Ulemper: "Seat not inclining."
Ulemper: "All was fine"
Fordeler: "We had an eventless and safe flight and it was not too cold on the plane."
Ulemper: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."
Fordeler: "The cheap fares"
Ulemper: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Ulemper: "Weirds sounds near first rows -- like compressor working or something"
Fordeler: "We landed"
Ulemper: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Fordeler: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Ulemper: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Fordeler: "Friendly crew"
Ulemper: "Long check-in lines Seats uncomfortable"
Ulemper: "Application instruction on baggage hande king and que to boarding."
Fordeler: "Service, smiling and attention to details."
Ulemper: "No kosher food."
Fordeler: "I liked how the crew on the plane worked. Very nice."
Ulemper: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."
Fordeler: "The Check in was nice and polite"
Ulemper: "1. There was a delay in the flight. 2. The landing was horrible 3. The boarding was delayed. 4. The plane was not comfortable ."
Fordeler: "The price"
Ulemper: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Fordeler: "The price"
Ulemper: "The check in was not opened on time The bordibg was not possible on time"
Ulemper: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."
Fordeler: "Good legroom and comfortable seats"
Ulemper: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Ulemper: "It a good option, a good price, i will fly again"
Fordeler: "The staff - friendly, polite,, helpful and a nice uniform! No silly uncomfortable and unsuitable as in some airlines. Reasonably clean. Good price for a glass of wine and pac of dry fruit."
Ulemper: "Unable to understand tanoi messages - mumbling & too fast. Could not make out most of what staff said including why there was an hour's delay and safety procedures. If i were to bring an oversized and too heavy handluggage on board no doubt I wouldn't get away with it ! However the number of large and heavy bags passengers brought on board last night was ridiculous . It was a real struggle for people to find lockers for.their bags. Some people had quite a few. Delays take off and creates unnecessary chaos. Couldn't understand why I had to pay to check in online, obviously missed that when bookrd. Although I recall reading that it will cost if you check in the airport- so most likely my error. No facility or button to print boarding pass once checked in. No contact us button - I would like to change seat I booked for return but cannot see how to do this on line."
Fordeler: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Ulemper: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."
Ulemper: "Very very routh unprofessionally and disrespectful check in person . I did not receive by boarding pass through the email and was charged with 35 euros to have my boarding pass printed ! The clerk raised his voice and was disrespectful to me and other customers. The flight itself was ok, nothing special but not bad either."
Fordeler: "grea air line always on time staff are friendly"
Fordeler: "Super easy online check-in, comfortable plane, lovely crew"
Ulemper: "Waited a bit in a long hallway waiting for the last flightload of passengers to deplane."
Ulemper: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"
Ulemper: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Ulemper: "Everything. Worst service I have ever seen on a flight."
Fordeler: "Arrived only slightly delayed"
Ulemper: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Fordeler: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Ulemper: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."
Fordeler: "cheap, on time"
Ulemper: "no reclining chairs, no free water"
Fordeler: "Nice crew"
Ulemper: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
Ulemper: "Extra prices. Should have took a better airline and pay more. Came out the same. Make sure you tell guest to check in online or they will. Hangs you $50 to check in at the airport"
Ulemper: "Crampt seats, mob to board the plane, hour delay with no reason given."
Ulemper: "It was a full plane ride but they didn't seem to be boarding on time? After checking in we scanned our passports using the machines and then we were in what I thought was the boarding area so we relaxed and waited by the screens in a coffee shop. But when our flight gate was announced there was another passport control to get into those gates with a big line which threatened to delay our boarding. There wasn't enough room for everyone to put their bags in the overhead locker which meant there were even more delays and it felt a bit rushed to get off. When we arrived I was queuing down the stairs to get to the queue for passport control which took about 45-60 minutes to get through with no toilets. I was also charged 40 euros per person for not checking in and printing the boarding pass which is my fault, but the charges do seem excessive."
Fordeler: "The crew in the plane"
Ulemper: "The quality of service in the boarding, Modified types of cabine bags, practically you have to bring one change of clothes an nothing else in order to fit for the standards of the "small cabine luggage" . The boarding crew was very rude"
Fordeler: "Flight was on time unlike outward trip which was just under 2 hrs late"
Ulemper: "Very rude boarding staff on ground. Tried to charge me for the hand luggage but did put a small luggage sticker on when I didn't respond. Seats do not recline so most people slept on the pull down tray as a pillow."
Fordeler: "Magazine was pretty good. Staff were smiley and nice."
Ulemper: "Boarding was announced as last call 5 minutes after the gate was announced. Seats were uncomfortable with little legroom. Even for a value airline."
Fordeler: "Pleasent staff"
Fordeler: "The crue was excellent."
Ulemper: "i was surprised by the high extra charge we have been requested to pay for the suitcases. Wizz attracts clients by offering low prices. while in fact the price is much higher than with other companies. price paid for the suitcases, 235 eur, is an additional ticket. unbleivable. and no one tells us that the extra fees might be as high as the ticket itself. personnaly, in future, i shall avoid flying with wizz and i shall never recommend this company to anybody!"
Fordeler: "Crew were average"
Ulemper: "Everything was a disaster. Late and very uncomfortable"
Fordeler: "They charged me for not checking in 3 hrs prior and didn't really make that clear before when I purchased the ticket. Even if they did, I never seen a airline do that. It's a borderline scam. Then the flight attendant continued to swipe my card when it was declining since I had restrictions on it. In which in return had my card shut off. Never will I fly Wizz Air again."
Fordeler: "online check in"
Fordeler: "Transparent fare, no frills and punctual."
Ulemper: "Hideous seats - seat backs don't decline which, combined with minimal legroom (even in "premium" section"), makes for a very uncomfortable flight."
Ulemper: "We were made to wait for some 40 minutes in a glorified cattle shed with no seating before boarding. Will never fly with this airline again, however cheap it might be!"
Fordeler: "Boarding was quick (bus to aircraft and stairs), the ticket was cheap, just your average Ryanair flight!"
Ulemper: "We were late to land by 25 mins which made me stressed to catch my bus that was pre-booked."
Fordeler: "Ingenting ....."
Ulemper: "Det meste ..."
Fordeler: "Flight was on time."
Ulemper: "Pretty much everything. Another uncomfortable flying bus charging you for everything they can charge. Flying is absolutely awful these days."
Fordeler: "Efficient and on time."
Fordeler: "We landed before time"
Ulemper: "I had previously checked in on line to avoid the fee at the airport just to be charged the fee. It was very inconvenient and had to pay for something I had already paid for online. I’m very displeased and upset"
Fordeler: "Direct connection"
Ulemper: "A 5 hour Ryanair flight is a terrible thing... Delayed 35 mins, kept the cabin lights on and sold fags for the whole flight, even though we took off at 8:30pm. They used the seatbelt light to keep people sat down during each trolley service - come on, it there’s turbulence, you don’t serve drinks. Oh and I don’t know why they are allowed to say “Low fares airline” as it clearly isn’t."
Ulemper: "Airport personal seems to pick and target few people only to force the new bag policy on whilst others go through unquestioned. I wasn’t involved but could how some people from a different national background seemed targeted by ground staff"
Fordeler: "It was on time which was good"
Ulemper: "The selection of food available was poor for vegans Glad I packed my own snacks ir else I would have starved"
Ulemper: "Unfortunately, I fell asleep the minute the flight took off and I woke up after the plane landed, so I didn’t get to experience anything in-flight. It will be nice if you get onboard WiFi in the future though"
Fordeler: "Helpful staff especially with disabled access."
Ulemper: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."
Ulemper: "The flight was delayed"
Ulemper: "var tull med koffert på flyplassen,hadde betalt for koffert ,men måtte betale for den,en koffert kostet jo mer en turen.på flyet ,hadde dem ikke noe av noe drikke og servere.ikke nok med deg.da vi sto og ventet på kofferten på Torp.kom den ikke på det rullebandet fra Gdansk,men på det fra Krakow.så på denne turen var det mye feil.vurderer om jeg skal bruke Ryanair noe mer"
Fordeler: "Flight delayed, 20 minutes to get through passport control, chaos at the car park due to changes & fees! Welcome back to England ☹️"
Ulemper: "Ryanair delays, Manchester airport in general, poor and anti-travelers focused"
Fordeler: "At de holder tiden. At du velger hva du vil kjøpe. Informerer greit."
Ulemper: "Jeg har ikke fått til å bestille koffert til tilbake turen.? Min datter som også skal reise fikk det heller ikke til? Er det noe man bestiller når mann sjekker inn for hjemreise?"
Fordeler: "Staff were very friendly and very patient with difficult passengers!"
Ulemper: "Plane felt cramps, but it was a low price so to be expected."
Fordeler: "The price of the flight was fair. I had booked 4 days in advance and overall the seat was comfy, leg room was good and flight crew okay and apologetic about the delays."
Ulemper: "The flight was delayed by nearly an hour. The boarding staff member was rather rude and loved talking about how much Ryanair always delayed at the moment, which I felt was odd to be bragging about how the company you're working for isn't performing well and my suitcase was damaged and now has a rather large hole in its side"
Fordeler: "Literally nothing. Awful experience and to make matters worse we weren't even served peanuts."
Ulemper: "Didn't like how they charged me a fee that was more than the price of my ticket because I didn't check in before arriving at the airport. At no point was I warned about this penalty. They told me they sent my phone a text message but I never received anything. I use kayak to book all of my flights and it sucks that you guys work with a company who basically tricks people who book with them by providing cheap tickets and then charging bogus fees. I'm disappointed."
Fordeler: "Easy to use web. Good car hire rates."
Ulemper: "Flight a bit late without much explanation. Constant raucous announcements on board but couldn’t understand any of them. Probably trying to sell us stuff"
Fordeler: "Short flight Flight itself is cheap Plane ok"
Ulemper: "Could not seat with my partner - it looks as if it is done on purpose so that people will pay Also - the price for the suitcase is outrages and much too expensive"
Ulemper: "Hadde ikke noe igjen hverken vått eller tørt, bare vodka og småbokser med blandevann"
Fordeler: "Liked no pressure sales from crew, but was there if you needed them and helpful very pleasant done their job well, would use again but if alternative carrier might consider them due to comments below."
Ulemper: "Seats uncomfortable due to shiny covering, slide in seats when asleep ended up with bad back during break, just a suggestion being gluten free ( not a lifestyle choice) would suggest this being added to menu might make more sales as lots of us about and makes you feel cared for."
Fordeler: "Boarding was ahead of schedule, but we waited on the runway for a long time. Checking in via an app is great too."
Ulemper: "The seats are uncomfortable, the application of the baggage policy is inflexible & difficult, there are no places to put your things and having seating assigned randomly when you travel with someone is ridiculous. I love discount airlines, but being charged for things that would make me happier while not costing the airline a penny is too far. Ryanair gets your initial business with artificially low rates and then nickle-and-dimes you until you pay at least as much as you would by just going with an honest carrier that charges normal prices up front. I am tired of being messed about when there are equivalently priced carriers that aren't such shysters."
Fordeler: "Staff were good - even the cabin crew member who was still training was friendly and professional. Landing was incredibly smooth. The pilot also dealt very well with the turbulence and was able to predict it so the seatbelt sign already came on before any trouble."
Ulemper: "Even by budget airline standards, Ryanair is mediocre at best. The chairs are uncomfortable for a 4 1/2 hour flight - manageable, maybe, for a shorter journey but not anywhere good enough for that length of time. Boarding took an unusually long time and even priority passengers were stood around waiting to get onboard a good 15 minutes or so after already having gotten into the jetway. Not to mention after landing, we were stood over an hour waiting for baggage because, for some reason, four different flights used the same carousel (and presumably only had one team getting baggage off all four planes) despite there being a second one free which I'm sure they could have easily used. Don't have four planes landing near concurrently if you don't have the facilities to deal with it. Ryanair is cheap, yes, but by the time you have to pay ridiculous amounts for things most other airlines consider normal (for starters, you can't even take a full size hand luggage bag on board without priority boarding), it adds up to being less "budget" than it would have been to fly with a higher end airline like British Airways and you'd have to be an idiot to choose Ryanair over a cheaper, higher quality, airline. Honestly, I have no idea how people choose Ryanair more than once in their lifetime."
Fordeler: "The crew were very friendly and very helpful with my sister struggling with her baggage due to her breaking her arm a few weeks ago. The crew on the ground at Shannon and on-board the flight could not do any more for us."
Ulemper: "The seating arrangements whereby we had to pay extra to sit together despite us booking the three tickets all at the same time. Ryanair are over-charging their customers with these hidden charges which are only declared at the check-in stage"
Ulemper: "Delayed flight then held in pens for ages then held on the plane too."
Fordeler: "The pilot was friendly."
Ulemper: "The comfort was terrible. And moreso for people with back issues. Overall, the comfort affected the whole flight."
Fordeler: "Price and punctuality"
Ulemper: "Families have to pay extra to sit together. Children should automatically be seated with their parents. Basic safeguarding standards should be priority, not making more money out of necessity."
Ulemper: "They charged me 50 € because I was unable to check in online"
Fordeler: "Great trip, right on time, plane was clean, colors are a little weird, guessing some one is a Michigan football fan"
Ulemper: "Automatically being allocated seats apart from each other"
Ulemper: "if you come on board with babies, put them in the back, not in the middle of the plane. not everyone needs to suffer!!!!"
Ulemper: "Seats don’t recline"
Ulemper: "Seats don't recline and a bit cramped."
Fordeler: "easy to check in with self-service check in and bag drop"
Ulemper: "seats are not particularly comfortable"
Ulemper: "Uncomfortable, no leg or arm room especially when sat next to people who are too big for their seats!"
Fordeler: "Staff was friendly on plane"
Ulemper: "Changed gate three times , 1 1/2 hrs late. Not accurate times given when it changed. On ground staff could have done better. System of boarding- all for themself created at least extra 20 min. Should board by rows"
Ulemper: "It was 2h late Seats are not reclinable"
Fordeler: "Great Price if you fly with only a carry on."
Ulemper: "Nothing extra, but worth it to keep costs down. Boarding was late starting, and a little disorganized."
Ulemper: "The landing very bumpy"
Fordeler: "At least this time was on time"
Ulemper: "Everything else"
Ulemper: "If we must have random allocated seats and be separated could it be at least boarding on same door. I use my Ryanair app for both of us for check in and it makes boarding chaotic when one is in front and the other at the back"
Fordeler: "Besides bad weather conditions we landed perfectly"
Fordeler: "We flew Rome to Barcelona and we're scheduled to come back to Rome and then fly back to the states. Besides being able to change our flight to go from Barcelona back to the states (with Norwegian) due to changes in plan, we would have considered booking through another airline. Yes, it really was that bad! Food was fine but you have to pay extra for all of it."
Ulemper: "My bag touched the top of the bag screening box for carry-on but otherwise fit and would have fit FINE in the overhead compartment. But NO. I got to pay €50 instead and have them check it. Literally for touching the top but still fitting inside fine. Worst legroom ever. Terrible. I had a middle seat and elbows digging into me on both sides. Awkward! Online check-in automatically selects for one person to be in the front and one person in the back unless you pay more to sit together. Unless you pay the fee you cannot sit with someone you're traveling with. Bathroom broken on flight and only one stall available. Long wait! No pouches in the seat in front of you-- kind of annoying... Staff seemed burnt out and ready to get off the plane. I totally could empathize. Maybe it was because we were heading to Barcelona, but major party crowd who was pretty rowdy on the flight. People standing in the aisles blocking the flight attendants, people sitting on each other's laps some and being loud-- kind of like being on a party bus. Will for sure be telling friends to avoid this airline no matter the price-- not worth saving a few bucks for the discomfort and hidden fees. DON'T FLY this airline if you have kids. Your 5 year old will probably get a middle seat at the back of the plane while you're in the front unless you want to pay extra for everyone to sit together. DON'T FLY this airline if you have American sized carry on luggage. They don't care about your American sized luggage. Whatever the baggage guidelines are, subtract some because that's what they REALLY mean. Get the tiny hard case Euro suitcase if you want to carry on a bag. Otherwise the fee is very high! DON'T FLY this airline if you are over 6 feet tall or have long legs. Ok, they let you stand most of the flight anyway. You'll feel better on another airline. If you can spend an extra 15, do it and AVOID this one."
Fordeler: "Polite staff. Flight departed on time. Pleasant flight."
Ulemper: "My seat/seating area was littered with crisps, this was very obvious to anyone and should have been cleaned up. The seat tray was sticky."
Ulemper: "Flight delayed again in a weeks time"
Fordeler: "Son muy organizado"
Ulemper: "Todo estuvo bien"
Fordeler: "737 800 plane much more comfortableScramble at boarding."
Ulemper: "Load in numerical order by ordering passengers to line up in that order"