Finn billige flybilletter med Norwegian Air International

Really bad for travelling with children

Fordeler: Nothing in particular. I guess crew was polite

Ulemper: THEY MADE ME CHECK MY STROLLER! I had to roam the airport with a baby in my arms while struggling to drag the baby's food and my carryon around! They didn't return the stroller for customs or anything. This was so insensitive. Additionally, nothing was showing on the screens, they could have at least kept the screensavers or flight path displayed.

delayed both ways

Fordeler: clean, modern plane

Ulemper: chaotic boarding, slow disembarking

Fordeler: Nothing

Ulemper: They never let me board, and did not tell me why. Not money back. Terrible customer service

Get what you pay for

Fordeler: Good price

Ulemper: Food disappointing so will skip it next time. Poor service during flight. Food trays etc left too long.

Rude Flight Attendant

Fordeler: The flight attendants were very rude. One didn't want to asssit my 8 year old when she couldn't open the door. They kept waking me up to put on my damn seat belt.

Ulemper: The flight attendant yelled at my 8 year old . They didn't want to help my daughter get out of the bathroom. They stood there rolling their eyes. Don't think I'll be back on that air line

Value for money

Fordeler: Price, clean plane , attentive crew,

Ulemper: Need better movie selection.

Fordeler: Comfortable seats

Ulemper: They didn't load enough food for the flight so didn't receive a hot meal

Fordeler: Nothing

Ulemper: Staff , boarding , late, rude , uncomfortable. NEVER FLY WITH NORWEGIAN

Cheap but only moderately cheerful...

Fordeler: Company website is well constructed, easy to navigate Cheap

Ulemper: Flight London to Madrid over 2 hours late !!!! Could not print boarding pass at home Had to queue for an excessively long time at boarding Boarding by bus (???!!!) Was refused a glass of water 40 minutes before landing under the pretext that landing is "imminent"

Clean Plane. No wifi

Fordeler: It was a fairly quick boarding, even though we left 20 minutes later than expected. The wifi on board did not work. The flight was comfortable and went by quite fast.

Ulemper: I didn't enjoy the fact that 30 minutes before boarding there was already a tremendous queue. Even though this queue had formed, they somehow managed to take long enough to leave late.

rude crew

Fordeler: seats were comfortable

Fordeler: Entertainment was good. Plane was pretty new/nice

Ulemper: The food is rediculous. Apparently you have to pay extra ahead of time to even get a glass of water. That is unacceptable to me and because I didn't book on their website directly, I was never notified of this. 3 dollars for a bottle of water. It wouldn't be a bad airline if not for this but they have to skimp on this one little thing. It's also upsetting because it's an 8 hour flight. You need water and food!! That ruined it for me and it's such a simple thing. Plus the flight attendants were unprofessional. Probably won't fly them again.

Good for the price

Fordeler: Easy, on time, cheap

Ulemper: No food or drinks for free (even water), but you get what you pay for! Was super cheap. Bunch of drunk Germans didn't help - but not their fault

20 kg bs 23 kg

Fordeler: Please make sure that the allotted luggage is properly reflected.

Postponed Flight - No aircraft???

Ulemper: Flight postponed over 3 hours waiting for air-craft. Finally one showed up...from STOCKHOLM! (Where I flew in from 5 hours previously). So I waited in the airport for 8 hrs for no reason when I could have taken the later flight from stockholm.

EXPECT DELAYS and LACK of COMMUNICATION

Fordeler: Cost. Okay entertainment options.

Ulemper: I arrived at 6am at the airport for my 8am flight. I was told to wait because my flight was delayed, and I would not make my connection to LAX. We waited with absolutely no information for a while until people started to panic. There was no Norwegian representative at the Airport, so we were basically told to wait or call ourselves. I did not have a way to call, but others did. Eventually we were told that there were no other flights for us to be placed at that day. If fact, the next open flight would not be until 3 days later. Needless to say, many of us were really worried of being stuck in London. However, some time later we were told that the LAX flight was 20 minutes delayed, and that "maybe" it would get delayed more. Some of us decided to board even though we knew we might get stuck in London. We boarded at 11:30am (the original time we were given as departure time). Once in the plane, we were informed that the plane had been delayed because of lack of crew, and the we were told that we would not make our LAX connection. Our flight did not end up departing until 1:15pm. At around 1 there was an announcement telling us that they we would be waiting for us in London after all. Obviously everyone there was upset about being delayed too, but at least me made it to LAX.

Surly staff

Fordeler: boarding was organized

Ulemper: I realize you have good prices but seriously making people pay for water, coffee, blankets etc. will be a determ factor if I have a choice to use another airline next time. Also the staff was rude

beware this disount airline!

Ulemper: They charge extra for EVERYTHING, including water. And you can't even buy snacks or other food on board unless you have "pre-ordered" it. Movies are from the 90's ("classics" LOL). At the time of purchase and at check in, there was no way to select a seat.