Finn billige flybilletter med Norwegian

Fordeler: Same comments as above.

Ulemper: Same as above

Fordeler: It was very stressful. We got to the airport at krakow and were told that we need to pay for luggage. It was an international flight that normally allows 1 free luggage and carry on. The price they quoted to pay for luggage was ridiculous, over 1k eur.

Ulemper: No food or water offered during the whole flight.

Worst customer service ever

Fordeler: They’re very mediocre selection of movies were free

Ulemper: They cancelled our Barcelona flight with no explainationand rather than book for us on another carrier, they suggested we buy our own tickets and fly to another state to find a similar Barcelona flight. Disgusting and rude.

Did not receive any notificaitons.

Fordeler: The staff was nice and friendly.

Ulemper: I did not receive any communication regarding the flight delay. I made it to the airport 2.5 hours before the flight to be safe and was told upon check-in that the flight was delayed for 3 hours, which then became 4 hours. I did not receive any communication from the airline. There were no explanations as to why our flight was delayed. Also, we were given 12 euro food voucher for each passenger. There was only one cafe in the area after security check and they did not accept the food voucher for actual food. They would only redeem our food vouchers for water, juice, sodas, desserts and, for some reason, only tuna sandwiches. A lot of passengers were visibly upset because the cafe only had one person on staff, the line was over an hour to order and then we were told it was not redeemable for sandwiches, salads, beer or wine. Also, the boarding process was chaotic and they did a poor job communicating which sections they were boarding and people started to form multiple lines. The in flight entertainment was pretty bad. Movies were very limited compare to other airlines. Overall, the whole experience was disastrous. I don't think I will be flying Norwegian again. I would rather pay a bit more for better service.

D Rating

Fordeler: The fact that we didn’t crash

Ulemper: The plane was hot old and the crew needed to step it up. Very inefficient!

No outstanding

Fordeler: Nothing

Ulemper: The flight was quick, wasn't delayed. But for anything one had to pay for. A sip of water, headsets or blankets.