Finn billige flyvninger til Polen

Ulemper: "Frankfurt airport is too big. Allowing only an hour for a connecting flight is not enough time. I would never do that again especially if your with a handicapped person"

Fordeler: "It was on time and got me where I needed to go."
Ulemper: "The crew often bashed my wife's elbow with their trolleys. I am 6'2" and I could not sit with my legs straight in front of me. There is no leg room and the seats do not recline very far. The food was repulsive. They ran out of vegetarian options (my wife is a vegetarian) and what we did eat turned our stomachs."

Fordeler: "Great food. Nice staff."
Ulemper: "Make a rule that people cannot put their seats back. People in front of us were rude and kept their seats back the entire flight, even after we nicely asked them to not have the seats back so far. Would prefer that seats did not move at all. I would never recline my seat in consideration for the person behind me. On an 11 hour flight, this is a big deal."

Ulemper: "Lufthansa disappointed. Seats were incredibly narrow and in both the airports and in the planes, the ability to charge your phone was poor."

Fordeler: "Seat comfort."
Ulemper: "Food selection."

Ulemper: "Only reason I chose Lufthansa was that I was informed that 23kg of checked in luggage was included. It was NOT. I don't care whose fault it is. Lufthansa still says that this is included on their website. I demand reimbursement."

Ulemper: "The arm rests on either side of my seat where closed so I had limited mobility in my seat (by closed I mean they didn’t move and had no open space between where your arm sits and the top of the chair)"

Fordeler: "I had to change my flight times three times, and each time they charged me less than 30 dollars (for taxes) and the wait times on the phone were super fast. It was shocking to not lose hundreds of dollars for life happening and needing to change my flight. AND!! I got a free upgrade to premium economy for free!"

Fordeler: "Nice crew."
Ulemper: "Very cold. Always very cold in premium economy section on LH 747-8."

Ulemper: "Missed my flight by 2 minutes and couldn’t find any representatives to help me determine my options. Was left to figure it out in my own."

Fordeler: "The whole trip went smoothly. The price was right. There was a very bad storm in Charlotte before departure. Lufthansa made a delay, and I was very happy about that decision. They were very informative about connections, and emailed important information. Friendly, competent staff!"
Ulemper: "N/A"

Fordeler: "Plenty of room in both the cabin and the bathroom- more than we have ever experienced. Food was very good. Crew was outstanding"
Ulemper: "Boarding is chaotic for economy, with everyone mobbing around the entrance. Having people board in subsets, beyond just 1st class and people needing assistance would be helpful. It makes the entire airport gate areas hard to maneuver around for other people as each plane loads, and it stresses out the group waiting to get on the plane."

Ulemper: "Didn't like the fruit dish or the liverwurst type meat."

Fordeler: "Everything was fine except for the comfort."
Ulemper: "The rows were so close together it was hard to get in and out of your row. If the seat in front of you reclined, the t.v. was 9 inches in front of your face."

Fordeler: "We were treated very well by all staff. Very nice crew"

Fordeler: "Crew were professional and friendly"
Ulemper: "Small seats"

Ulemper: "The service"

Ulemper: "Missed this flight because my first flight was a cancelled flight, missed intercontinental connecting flight."

Fordeler: "Great, polite, and well dressed flight attendants. All flight attendants treated us with care, they were kind, and provided exceptional service."

Fordeler: "The plain was verry clean,better comfort(new plain)good food&entertainment"
Ulemper: "The connection from the other flight was verry short,verry confusing with the gates!!!"

Fordeler: "Lufthansa and SAS. A great combination."
Ulemper: "Nothing to not like."

Fordeler: "The bathroom downstairs"
Ulemper: "Late arrival inMunich, rush to connection and my luggage didn’t make it"

Fordeler: "The crew was nice and polite."
Ulemper: "TV screens were old. Its response to the touch was iffy. It used to detect the touch point correctly sometimes but not other times. Often it took quiet some time to read and start something of my choice, which was quiet frustrating."

Fordeler: "Outstanding cabin crew."
Ulemper: "Mediocre food with totally inadequate available snacks between meal services. Inadequate meal before landing."

Fordeler: "Service was exceptional and prompt"

Ulemper: "No leg room! At all! My knees started hurting from touching the seat in front of me. Please fix this!!!!!!!!!!!!!!!"

Fordeler: "Flight was on time, plane was clean, food was good, entertainment worked (except WiFi, but I didn't need it anyways)"
Ulemper: "One crew member oversaw me several times when distributing beverages because the gentlemen next to me ordered two, and she assumed he's ordering for me (which he didn't). She explained herself, but didn't apologize but made it sound like it was my fault. When I ordered 2 beverages (wine and water), she said she doesn't have time to hand out two beverages to each passenger."

Fordeler: "Upgraded from premium to Business class. Very good service and a good night slep."

Fordeler: "Quick loading and departure."
Ulemper: "The gate changing 3 times."

Fordeler: "Service for economy class was what you would expect from other airlines in business class. Lufthansa has the best service of any airline I have ever flown with."
Ulemper: "Nothing."

Fordeler: "I liked the food and courteous staff. Our flight was on time in order to connect to our next flight. They assisted us to our waiting wee Lchairs."
Ulemper: "Everything was ok. Nothing I did not like on that flight"

Ulemper: "Took a few time to ask for my kosher food. Crew couldn't locate me on the list, than the were out of kosher food, gave me regular breakfast, which I couldn't eat more than granola. It was pre-ordered, and I called to confirm a week ahead."

Fordeler: "Short flight, not much to say about it."

Fordeler: "This leg of light was good. Service on board was very good."
Ulemper: "no complaints."

Fordeler: "Friendly crew"

Fordeler: "It was on time :)"
Ulemper: "I booked wheelchair at Oslo airport, but my father did not get it at Frankfurt."

Ulemper: "Also, just one meal and no snacks served on a 7 hour plus flight"

Fordeler: "The person sitting next to me was congenial. We had a lot in common and enjoyed good conversation between movies. I also got to see two movies I misse in the theater. The trip passed quickly and enjoyably."
Ulemper: "There is not enough leg room on any flights for taller passengers. On long flights, more than four hours, there should be enough space for short walks around the plane."

Fordeler: "Nothing, really nothing"
Ulemper: "Really never had less room in a seat!!!"

Fordeler: "Left on time"
Ulemper: "Full plane"

Ulemper: "We couldn't check in for the next flight when we departed from Oslo. Disappointed we had to wait until arriving in Frankfurt. Something about not being partner airlines."

Fordeler: "On a flight from Oslo to Germany to Charlotte, we only had 55 minutes to connect in Germany. Lufthansa held our plane due to their error in some runway and docking issues and we, as well as 25 other were escorted to our connection by Lufthansa staff. Excellent customer service even though it was their fault. They just did the right thing and did it well."
Ulemper: "I would have expected that there be much more time for gate connections. If you have ever been in the Munich airport, it is very large and navigation takes time.."

Fordeler: "Our flight from Frankfort to Munich was late. Luftansa sent a representative to our flight to make sure we and others from our flight got on to the flight to Charlotte. How awesome! Plane needs more leg room."

Fordeler: "Competitor airlines like Emirates are way ahead of the curve when it comes to value for the money for the economy customers."
Ulemper: "Seating is cramped up. Entertainment options are mediocre."

Fordeler: "After so many domestic flights of being shuffled around and interacting with flight attendants that seem to not like their jobs much and passenger's are just an annoyance, flying abroad on Luftansa was quite a different experience! The flight attendants were polished, professional, and actually wanted to provide a service. Their interactions made me feel like I was cared about and that they wanted my unique needs to be met. This made a 10 hour flight an enjoyable experience which I certainly didn't anticipate."

Fordeler: "As a Germany company all was in place on time and well done."
Ulemper: "All was good"

Fordeler: "Lufthansa has us on a short connection in Munich. But instead of bumping us like Air Canada, which does not care about customers, Lufthansa got a little van for our family of 5, took us through expedited passport control and helped us reach our flight. They have done a superb job and it is great to see an airline that has a very capable ground crew as well as air crew. Lufthansa made us feel like they cared about us and trust me traveling with three kids under 6 we very much appreciated it and they will have our return business!!"

Fordeler: "very little"
Ulemper: "lousy food. poor movie selection. uncomfortable seats."

Fordeler: "flight crew was very nice,"

Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."

Fordeler: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Ulemper: "Move the drapes a few more inches back."

Fordeler: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Fordeler: "Great airline"

Ulemper: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Fordeler: "The crew was pleasant"
Ulemper: "Baggage checkin & flight boarding was slow & disorganized."

Fordeler: "Likte at det var punktlig og at de serverte drikke"

Fordeler: "Friendly crew"
Ulemper: "KLM lost one piece of my luggage"

Fordeler: "Crew was friendly"
Ulemper: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Fordeler: "Seat comfortable"
Ulemper: "Flight was delayed and overhead bin space was very small"

Fordeler: "Crew was ok."
Ulemper: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Fordeler: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Ulemper: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Fordeler: "Cabin facilities"
Ulemper: "They didn’t bring one of my bags"

Fordeler: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Ulemper: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Ulemper: "Need more leg room!!! Larger meals needed."

Fordeler: "Crew was good"
Ulemper: "Food"

Fordeler: "The crew were amazing and the flight was very smooth."
Ulemper: "Keep up the good work"

Ulemper: "No reading light in my seat..."

Fordeler: "The service"
Ulemper: "The food."

Fordeler: "Entertainment options."
Ulemper: "Service was poor, seat did not recline, and the food was terrible."

Fordeler: "Smooth flight."
Ulemper: "Seat a little cramped."

Fordeler: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Ulemper: "Except for the man next to me - great!"

Ulemper: "Very slow service at checkin, was not even available when I arrived at the airport"

Fordeler: "The flight was perfect! Great food,movies and I even got to sleep !"
Ulemper: "All was well!"

Fordeler: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Ulemper: "Can't think of anything."

Fordeler: "Great on board service from a very professional crew."
Ulemper: "Can't think of a thing."

Fordeler: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Ulemper: "That it didn’t happen."

Fordeler: "The boarding was easy and you didn't have to wait inline for that long"
Ulemper: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Fordeler: "The attendants took great care of us. Super smooth flight."

Fordeler: "Friendly staff"
Ulemper: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Ulemper: "Please Endeavour to put the expiration date on the food served in the flight."

Ulemper: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Fordeler: "Bording was good and general flight ok"
Ulemper: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Fordeler: "My bagage broke"
Ulemper: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Fordeler: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Ulemper: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Fordeler: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Ulemper: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Fordeler: "Crew was very helpful.food"
Ulemper: "Food was not upto the mark."

Fordeler: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Ulemper: "Nothing!"

Fordeler: "Comfort economy well worth the extra."

Ulemper: "old plane, tight and uncomfortable"

Fordeler: "Loved the service...everything was excellent"
Ulemper: "The bus class seat was a bit narrow at the feet"

Ulemper: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Ulemper: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Fordeler: "Easy airport business"

Ulemper: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Fordeler: "Alt"
Ulemper: "Kommer ikke på noe"

Ulemper: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"

Fordeler: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Ulemper: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Fordeler: "Staff, service"
Ulemper: "Nothing"

Fordeler: "The plane was nice and comfortable. The flight was only about 40 minutes."
Ulemper: "Everything was fine. A very quick, easy flight at the end of a long day for me."

Ulemper: "At det var INNMARI varmt i flyet til vi kom oppi lufta At det var et ganske fullt, trangt, bittelite fly"

Fordeler: "Nothing."
Ulemper: "Checked bags left behind, no food, no drink."

Ulemper: "I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax."

Fordeler: "SAS oversjøisk er nesten alltid veldig bra"

Fordeler: "Service"

Fordeler: "Nice crew! New A320!"
Ulemper: "One automat in the boarding area was malfunctioning and the lady working just gasped and looked bored. But we was seated in time anyway."

Fordeler: "On time. Good hardware."
Ulemper: "Priority passangers cannot board with their non priority partner, even on the sane reservation. Congratulations sas, only airline workdwide to prohibit this. Otherwise, also forgot my duty free bag at the gate and the crew refused to have me return for it or get it for me."

Ulemper: "Spørsmål om underholdning og mat bør få et valg med «ikke relevant»"

Fordeler: "Alt"
Ulemper: "Ingenting."

Fordeler: "Very helpful staff."

Fordeler: "Efficient processing of passengers onto aircraft."

Ulemper: "Didn't make connectingflight due to a bomb alert at airport. sAS didntgive any support with either food or hotel. Stuck in Copenhagen for a day and night."

Ulemper: "I took this flight to have a short layer over, only 40 minutes. This was a connecting flight departed from Newark and was a connecting flight for many people coming from Thailand. I almost missed this flight due to highly backed up passport control. If SAS was running so many international flights, they should have shifted the layer over, since many people were taking connecting flights for Oslo to Manchester. No food, there should have at least been a snack or at a minimum offered water."

Fordeler: "I have no complaints. Will recommend SAS to all my friend. Thank you."
Ulemper: "I do not like the way they conduct their business from the office never returning phone calls as we are trying to get our questions answered. Would also be nice if the airline would use JFK instead of Liberty in Newark. Thank you."

Ulemper: "flight was delay for 30 mins. then another 30 mins because there are 15 passenger that miss their flight due to delay or there is not enough flight to transport them to Longyearbyen the next day. We are force to wait a total of more then a hour to board them and stuck on plane. And ofcuase when we landed. My SAS go luggage is last to come out because the late arrival passengers luggage all come out ahead. It is a most terrible experience I ever had with a SAS flight. Might as well consider flying norwegian airline!"

Fordeler: "Setene er behagelige, og selv i SAS Go er det mulig å legge setene lenger ned enn jeg er vant til hos en del andre flyselskaper i samme seteklasse."
Ulemper: "Det er ikke mulig å bestille spesialmåltid samtidig med billettene, man må ringe. Dette virker unødvendig tungvint, spesielt med tanke på at det var ekstra lang ventetid hos kundeservice i den aktuelle perioden. Heldigvis var det mulig å få hjelp via Facebook, men det er visst ikke vanlig."

Fordeler: "This was one of the best airlines we've flown. Great food, plenty of room, friendly stewardesses and good service overall. We will definitely try to book with SAS again."
Ulemper: "Nothing. There was nothing to not like. In fact they fed us too much!"

Ulemper: "Forsinkelse Lite utvalg av mat"

Ulemper: "Planes are getting old. Seats are not the most comfortable."

Fordeler: "The plane was neat, clean and well maintained. The food was very good. The crew was professional and friendly. Based on my experience this is a top-notch airline."

Fordeler: "The crew was lovely"
Ulemper: "No entertainment or any special difference between business and coach except you get a meal. Seats are the same as economy and the bathrooms are shared. Why bother paying extra?"

Fordeler: "SAS tilbyr forutsigbart god o tilstrekkelig service i alle avseende."
Ulemper: "Der var alt for litt mat å kjøpe ombord, tok slutt ... unødvendig irriterende på morgenfly."

Fordeler: "Flight attendant was friendly, tea or coffee offer."
Ulemper: "How much really does it cost to offer a juice when the people are travelling at 7 am?"

Ulemper: "Terrible service and they lost my sons car seat. Ruining my whole vacation here since we can't drive anywhere."

Fordeler: "the plane arrived"
Ulemper: "booking Boarding comfort Food service"

Fordeler: "The cleanliness"
Ulemper: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Fordeler: "Checked in easily with the line moving quickly. Boarding was efficient for a full flight. Left on time and arrived early. Luggage beat me to the carousel. Please give Air Canada lessons!"

Fordeler: "New airbus with good entertainment screenset clean"
Ulemper: "Delays on boarding (on departing as well as returning home) Damaged luggage"

Fordeler: "No problems, great crew, easy check in and on time!"

Fordeler: "The flight wasn't late and didn't crash."
Ulemper: "I paid for a business class ticket and was jammed in like a sardine no different than economy, then told "you get a lunch for free". Hundreds of dollars more for a $5.00 lunch is NOT why I booked business class!"

Ulemper: "Spørsmål om mat og underholdning bør få et alternativ med "ikke relevant" eller lignende, siden det mat evt må kjøpes og siden underholdning ikke alltid er et tilbud."

Ulemper: "Mat og underholdning er enten valgfritt (kan kjøpes) eller ikke-eksisterende og spørsmålene bør derfor kunne besvarer med "ikke relevant" eller lignende"

Fordeler: "Very fast boarding, clean aircraft and efficient, friendly service. Caught a break and had a smooth flight and landing"

Ulemper: "No one from the flight crew gave us the border card. We waited in the border line only to be told once we reached the front that we needed to leave the line to fill one out. No guest on the Oslo to Edinburgh flight was given one."

Fordeler: "Hyggelig personale"
Ulemper: "Dårlig luft."

Fordeler: "SAS agent in Oslo was very nice and quickly rebooked our flight to Bergen when we missed our scheduled one due to luggage delays and confusion at Oslo as to Customs procedure."

Fordeler: "The extra leg room I paid for."
Ulemper: "The cost to change my flight"

Fordeler: "A perfect service"
Ulemper: "Nothing"

Fordeler: "Leg space was nice for someone who is tall. The crew members were nice."
Ulemper: "Plane is out-of-date with old seats. 737 did not have entertainment. Limited options for onboard complimentary food"

Ulemper: "Baggager fees were high"

Ulemper: "They changed departure gate, we sat at wrong gate for most time"

Fordeler: "The boarding ease, the crew, the piloting!"
Ulemper: "Would love the onboard tv that shows the flight in progress and/or some onboard music options."

Fordeler: "as advertised - premium economy"
Ulemper: "no complaint or concern"

Fordeler: "The entertainment system is great, and it was much more comfortable with no one in the center seat."
Ulemper: "Charging for using the WiFi and making passengers pay for soft drinks? Really? Talk about being nickel and dimed. Pathetic."

Ulemper: "I lost my luggage!!!"

Fordeler: "Nothing honestly"
Ulemper: "My luggage was lost and SAS staff was the least helpful I've experienced from any airline. In fact, each employee was so uninterested in helping me that I went in a circle of speaking with 3 different representatives before being helped."

Fordeler: "The food and onboard service was excellent THe entertainment was plentiful and varied."
Ulemper: "The seats were to close together. I am not one to get claustrophobia but 5 hours in I felt it and I nearly bolted off the plane after the 10+ hour flight. UGH. Shoulder to shoulder, knees touching the seat in front of you, and only a few inches to recline. UGH. We tried to upgrade when we arrived at Oslo and again in Stockholm but the personnel at both stations were rude and not helpful. UGH."

Fordeler: "Smooth"
Ulemper: "Nada"

Fordeler: "Helt nytt fly, god komfort, god service"
Ulemper: "Ikke noe spesielt å anmerke"

Fordeler: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Ulemper: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Fordeler: "Good selection of movies."
Ulemper: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Fordeler: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Ulemper: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Fordeler: "Nothing"
Ulemper: "Everything"

Ulemper: "Flight was delayed"

Ulemper: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"

Fordeler: "Not much, seats are super uncomfortable"
Ulemper: "Better code sharing with KLM"

Fordeler: "NA"
Ulemper: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Fordeler: "Nothing"
Ulemper: "Everything"

Ulemper: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Fordeler: "Entertainment system failed repeatedly."
Ulemper: "Entertainment system failed repeatedly."

Fordeler: "The entertainment options were great."
Ulemper: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."

Ulemper: "Boarding clusterf..."

Fordeler: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."

Fordeler: "Food"
Ulemper: "Entertainment"

Fordeler: "The cue lines per zone are a brilliant idea!"
Ulemper: "An explanation to passengers as to why there was a backup between the gate and the plane."

Ulemper: "Baggage check in was stressful"

Fordeler: "The crew was friendly and always came around with water."
Ulemper: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Fordeler: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Ulemper: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Ulemper: "2 hours delayd and 1 free cup of water-:("

Fordeler: "Crew was very nice and the food was excellent"

Fordeler: "Crew was friendly and attentive but hard to understand"
Ulemper: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."

Ulemper: "The fligh Washington delay more than a hour"

Fordeler: "Flight crew, pilot,food and entertainment options were great"
Ulemper: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"

Fordeler: "Flight on time"
Ulemper: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Fordeler: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."

Ulemper: "Leg space."

Ulemper: "Security services at Manchester airport...too long and not friendly at all"

Fordeler: "I like traveling with AirFrance in general."
Ulemper: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"

Fordeler: "The cabin crew were excellent"
Ulemper: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"

Fordeler: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Ulemper: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Fordeler: "Flight was smooth"
Ulemper: "Food"

Fordeler: "Easy, fast, comfortable, no hassles"

Fordeler: "Plenty of seat space"
Ulemper: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."

Fordeler: "Good service at gate and on board"

Fordeler: "Nice food Right in time Police and customs formalities easy"
Ulemper: "Poor comfort in business class No entertainment at all"

Fordeler: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."

Ulemper: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."

Fordeler: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."

Fordeler: "food was good, leg room was decent for economy"
Ulemper: "didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve."

Ulemper: "Meal choice missing kosher non-gluten combination."

Fordeler: "Boeing 777 had a lot of space. Good legroom. Timely departure and arrival, hassle free, safe trip all the way. Enjoyed the red wine; very delicious!"
Ulemper: "Seat didn't recline. The entertainment unit was very difficult to dislodge and raise to use (We were in the front). Movies were kind of older ones but I had reading to do so entertainment wasn't that important."

Fordeler: "Friendly crew; comfort; punctuation. Fast boarding"
Ulemper: "Simple food - very small amounts. No entertainment."

Fordeler: "All female crew in the cockpit - awesome."
Ulemper: "Non reclining seats"

Fordeler: "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)"
Ulemper: "Checking in was ridiculous. They're charging for literally EVERYTHING now. On economy class you have many options: - Normal (free!) "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. - Normal (exit row): just give up. There's like 6 of these and they're taken immediately. - Normal (middle of the plane): are you kidding me? These are NORMAL seats and you charge an extra €30? - Normal (2 seats per row!): what a bargain. Same crappy seats, but two people instead of three! This is really worth my money. - Upgrade to business! Why are you so poor! AF food went from being the best in international flights to disgusting microwave food (especially vegetarian)."

Fordeler: "Crew was very nice and helpful"
Ulemper: "Old airplane with very low amenities. Plane still had ashtrays"

Fordeler: "Good entertainment"
Ulemper: "For the continuation of this flight of course I was still in the same seat in the middle and I had signed up and reserved an aisle seat"

Fordeler: "Average flight"
Ulemper: "Food on AF montreal - paris flight and totally rude stewardesses"

Fordeler: "i tried to cancell my flight but didnt answer me1"

Fordeler: "All was excellent"

Fordeler: "The flight was very late taking off meaning I had to literally run across the airport at Krakow to make my connecting flight to London Heathrow which was over an hour late arriving at Heathrow Airport."

Ulemper: "The airplane is to small inside, very limited space."

Fordeler: "Japan staff on Narita Airport"
Ulemper: "Poor Warsaw airport."

Ulemper: "My screen was not working"

Fordeler: "The aircraft and crew were professional and courteous. The food was ok."
Ulemper: "1st, neither seat that I selected when checking in were given to me. 2nd both aircraft took off late for no apparent reason. 3rd When waiting to board in Warsaw, I was almost bitten by a large pit pull that a passenger was bringing into the cabin as a comfort animal. When I and several other passengers question the desk at the gate about the bringing a large vicious dog into the plane, we were told they were to busy to deal with us even though they were just standing there doing nothing. I have never seen such rudeness towards passengers as I did at that gate. I will take a ship across the Atlantic before I go through Warclaw again."

Ulemper: "Short term for the transfer"

Fordeler: "Did not like barking dog behind me, at all!"
Ulemper: "Food was bad, by far the worst I had ever eaten."

Fordeler: "The connecting flight from Milan was almost an hour late. But the ground staff were very helpful and professional and help me to board the flight, in a haste. The flight crew were friendly and professional. The food was delicious and sufficient. Overall very happy with my first flight in LOT."
Ulemper: "Knowing that the incoming was late ground crew could have been better prepared with a motorised transport in the airport (instead of me running out of my breadth). The onboard entertainment could have been better. WiFi in plane would be nice. But these are suggestions. I was overall very happy."

Fordeler: "Nothing in particular."
Ulemper: "The plane was late. First advice 30 minutes delay, but when it took off it was about an hour later. Due to this my luggage went missing and I had to run to catch the WAW-DEL flight and delay that flight also. The ground staff were unhelpful. There was no food. Flight crew were mixed bag."

Fordeler: "Crew"
Ulemper: "Be on time and don’t lose my baggage"

Ulemper: "3.5hours delay"

Fordeler: "Friendly crew."
Ulemper: "Not being delayed :)"

Ulemper: "Din’t be almost 4 hours late No explanation, no apology"

Fordeler: "The service was great"
Ulemper: "Boarding was late and disorganized. The entertainment system was out of date with only a limited selection of movies - no wifi, no tv series, no live tv, no podcasts, ..."

Ulemper: "Tight seat places. No food unless paid for."

Fordeler: "Nice crew, great flight entertainment."
Ulemper: "N/A"

Ulemper: "After purchasing two tickets we had to sit in different places on the plane, one is all the way in the front, other all the way in the back"

Fordeler: "Very friendly crew , free beer"
Ulemper: "being 100% on time with take off"

Fordeler: "Again, everything went good."
Ulemper: "Delay for late."

Fordeler: "The aircraft."
Ulemper: "Boarding crew in Warsaw very unprofessional, rude and unhelpful! No info, no communication at the gate! Crew joking about personal stuff, on personal phones, ignoring passengers! I actually made a video of them, shocking behavior!"

Fordeler: "How quickly they boarded the flight"
Ulemper: "Not having flight delays"

Fordeler: "The flight was short and the crew was nice."
Ulemper: "There was no entertainment for the short plane ride."

Fordeler: "The aircraft, specially the seats, the crew, the pilot and the service during the whole flight"
Ulemper: "N/A"

Ulemper: "Security. I got my wallet stolen from inside my backpack in the overhead bin."

Fordeler: "Arrives on time. Speedy boarding. Polite staff. Smooth flight."
Ulemper: "Leg space in the seat is very tight."

Ulemper: "Be prepared, that overhead bins for hand luggage are very small on this plane"

Fordeler: "New plane with charger available at every seat even in the economy class. Clean interior, polite crew"

Fordeler: "Good service. Food is provided (one hot meal and one sandwich). Selection of entertainment (movies, TV shows...etc) are good."
Ulemper: "Long flight hours."

Fordeler: "The crew remained polite and we were given a bottle of water each during at 2.5 hour delay."
Ulemper: "We had a two and half hour delay on an evening flight on a Sunday from WAW to Paris. This was during the UNFCCC COP24 when there was extra heavy international traffic through Warsaw. It was not clear why the plane was delayed for so long. It meant in the end that we got to Paris after midnight when the RER train had stopped running and the airport was functionally closed. This meant instead of a train ticket, rather a 55 euro taxi to get home. This was an expensive delay."

Fordeler: "On time, stable flight without surprises"
Ulemper: "Bus takes you to and from the plane."

Ulemper: "They lost my checked bag"

Fordeler: "I liked the quality of the food and seat comfort. Crew were nice and worked efficiently."
Ulemper: "The delay. And entertainment. Poor selection and unit got cut off each time there was a turbulence. My unit stopped working and when I checked the other seat unit it was working. Luckily none was sitting there."

Fordeler: "All Good"

Fordeler: "I DIDNT TAKE A FLIGHT TO LONDON DONT KNOW WHAT YOURE TALKING ABOUT"

Fordeler: "787 Dreamliner is the most spacious"
Ulemper: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Fordeler: "Brand new plane, very smart albeit plasticy and clunky. Professional staff. Very helpful when I had a specific personal request at the booking office. Flight crew were not constantly trying to force us to buy things or making announcements every 5mins like some budget airlines I could name. Flight was 30mins early so no problems there."
Ulemper: "Warsaw Airport is terrible. Not enough seats in the departure longes. Not enough choice for shops. Not enough toilets for the volume of passengers."

Fordeler: "Food was great and aircraft was new Fast track lane in WAW was really fast - saved a lot of time"
Ulemper: "No online checkin offered No lounge offered, even for a fee Luggage was not tagged priority No priority boarding offered Service quality onboard was a bit variable"

Ulemper: "flight delayed and no information was being given!"

Fordeler: "Price was cheapest for us, so we bought with LOT. Turns out that you get what you pay for."
Ulemper: "Flight was over an hour late. Boarding involved remaining in an extremely crowded bus for more than 30 minutes waiting, without apparent reason. No food or inflight entertainment"

Ulemper: "a worst ever trip"

Fordeler: "Very friendly crew member."
Ulemper: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Ulemper: "Long baggage unloading time"

Fordeler: "Normal in-flight service but nothing special."
Ulemper: "Small plane."

Fordeler: "There is nothing what I can say I liked They were late at the first flight and I was almost to loose the next connection. The crew in the airport in Warsaw were very slow and unprofessional When I got back to chicago they had a delay 30 min as well. I had a very bad experience overall with Lot company I will never fly again with them"
Ulemper: "I hope I get back my luggage back in where I have so many things"

Fordeler: "Nice crew and comfortable seat"
Ulemper: "Flight was delayed (again) so I missed my train. Taxing and bus takes 30min as they do not take bridge :("

Fordeler: "the flight attendants were very nice."
Ulemper: "the fact that my carry on bag was broken when we landed in Poland and no one from the staff took even a second to guide us about what can we do about it. the entertainment system was not good at all and the movie section was poor. our flight from TLV to Poland was canceled and they didn't know about it until 4 hours before the flight!!! Not sure I will fly with this airline again in the future."

Fordeler: "Crew was friendly."
Ulemper: "Calling the trip 'business class' is simply a bad lie. While it is common in Europe to give this dirty nasty lie do not mistake this flight to a 'business class'. It is simply that you get same seats and spacing as in the other torture chamber known as "economy" which I call cattle class (I suspect they would not let them fly cattle in those conditions). This lie is based on leaving the middle seat empty. Otherwise teh torture is the same. In short I hope someone will sue the SOB that invented this concept and that was allowed to call this 'business class'. It is nothing short of a fraud."

Fordeler: "Flight on time, comfortable, accommodating service, good food."

Fordeler: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, the arrival was early. Good entertainment selection; personal TV screens and free headphones."
Ulemper: "Food options were limited and kind of gross, but no one expects fantastic food on airplanes."