I wish the food tasted better.
Fordeler: "amazing and the airport is awesome"
Fordeler: "Crew was amazing."
Ulemper: "Seats were a little narrow and could use new cushions."
Fordeler: "The seats were spacious and comfortable. Ample room for the long flight."
Ulemper: "Desert option: warm cookies"
Ulemper: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Fordeler: "Crew was good, flight was on time."
Ulemper: "They could have given the amenities, which I think they forgot"
Fordeler: "Very friendly crew, and great entertainment options."
Ulemper: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Fordeler: "nice comfortable flight"
Ulemper: "depaert on time"
Fordeler: "Full plane. Boarding could have been easier with two entry points into the plane"
Ulemper: "Plane was late leaving but made up time."
Fordeler: "Overall, wonderful! Appreciate that they started boarding early and that we left right on time, if not a little earlier. Was very comfortable and excellent flight. Thank you so much! Very pleasant experience."
Ulemper: "Boarding took very long and seating was very weird. A lot of people including me were moved around multiple times due to seating problems. Apparently there was no sync between the staff itself and everyone was trying to solve this problem in their own way. However the good part was that they were at least trying to solve the problem! Flight was delayed by about 30 mins due to this chaos."
Fordeler: "All the teem all the services"
Ulemper: "My 2 bags didn't come out to Cairo airport Your employee helps me to report that. He didn't give me the $200 to buy some clothes. Because he told me that my 2 bags coming out in a vew hours. And they give my cell phone # 01114488833 and I give them my wife's cell phone # 01225993535. They never call me they never answer me. 8 days. So I went yesterday 10-11-18 to the Cairo airport I met one of your employees. Asking for my 2 bags they told me that they called my my wife but they didn't. I asked my wife she said they never call me. And she talks to them on phone. They said sorry some mistakes happen they should give me $200 for every single day my bags lait but they didn't ButI received my bags broken an I lost my wife shoes and my candy The chocolate rolled over my clothes And the workers open one of my bags and eat some candy and leave the trash inside the bag"
Fordeler: "The entertainment options were very good"
Ulemper: "Bathrooms were dirty. People running over each other to board at TRV airport. Clear and helpful announcements may be needed but the ground staff is mediocre at best"
Fordeler: "Inflight entertainment was good but that doesn’t make up for lack of equal treatment of all passengers"
Ulemper: "They are racist!!!!! Segregation and all!!!!! For my more than 12 hours layover I had to pay for my own hotel!!! Yet other travelers were given free hotel vouchers. As a matter of fact I was kept waiting for nearly half an hour in the middle of the night even though I had been waiting for service ahead of them."
Fordeler: "Tv and kids movies , crew were nice"
Ulemper: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Fordeler: "More space"
Fordeler: "Extremely courteous personnel at airprot IMECABLE service on board Plane brand new"
Ulemper: "That I had top travel to FLL ibnstead of Miami"
Fordeler: "Emirates is the best Airline"
Fordeler: "On time. Boarding was a breeze even with 400 passengers. Flight was smooth and quiet. Crew was very helpful."
Ulemper: "Food is not as it used to be. Need to bring that old taste back."
Fordeler: "Left on time. Reached early. Flight crew was friendly. In flight entertainment was good."
Fordeler: "I loved all the free services. Wifi, 2 large and tasty meals with free drinks (wine, beer) free exit row seating, seats reclined more than other airlines and free baggage. The staff was awesome and very helpful."
Fordeler: "Great entertainment set up, a free hour of wifi and good food. The wifi was priced fairly. Overall, it was a pleasant flight that I even managed to go to sleep. I normally can't sleep on planes."
Ulemper: "The entitled passengers and other rude passenger behavior."
Fordeler: "Good food, great entertainment, comfy seats"
Fordeler: "excellent services thanks"
Ulemper: "services provided to impaired handicap persons ,need improvement thanks"
Fordeler: "Overall experiance."
Fordeler: "I loved the idea that i was considered for an upgrade it felt special and i thank the staff and the airlines for being so considerate and kind."
Ulemper: "Honestly, i cannot think of anything specific except that it was very chilly inside the business class."
Fordeler: "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
Ulemper: "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
Fordeler: "Good Flight."
Ulemper: "They changed the seats without asking."
Fordeler: "The entertainment options were great! And, they have free wine with meals."
Ulemper: "There was no leg room at all in economy. My knees were in the seat of the person in front of me. Most of the food was terrible and I only ate the bread. The TV is on the back of the seat in front of you and is a touch screen. You have to touch pretty hard. So, every time the person behind me was scrolling, they had to hit my seat. I couldn't sleep the entire 16 hours more than 30 minutes. I asked for water to take some medicine and was told it was 30 minutes til food service and to wait. It was over 2 hours before they started food service."
Fordeler: "The food this time was amazing...The time of boarding was good. No delays"
Ulemper: "The touch screens were hanging making it difficult to watch movies. Also they served a lot of booze to people and one of my neighbours vomited in arrival. It was a mess"
Fordeler: "The attention to my two nine year old kids. They enjoyed the flight."
Ulemper: "The washrooms are to few for the people on the flight. We were always queuing as the toilets were always occupied"
Fordeler: "Good flight attendants."
Ulemper: "The planes still seem dated on the interior, but entertainment system is expansive."
Fordeler: "Emirates is my carrier of choice, and that's due to their continued service standards, friendliness and rates. This flight was pretty empty so service was even better and I was able to spread myself out. Also, well done to the crew. They continue to maintain high standards."
Ulemper: "This is the first time it's happened to me, but I was scheduled to leave Oslo on Wednesday, but Emirates cancelled my flight and put me on the next one. It would have been alright had they offered some sort of compensation or made it up to me in one way or another, but that was not going to happen. They cancelled and the cost was on me (as per the T's & C's I was told) and that was pretty much that. Here's a hint, it seems like their Scandinavian flights are underperforming and in a cost saving effort, they're randomly cancelling flights. I subsequently found out they did it to someone else in the area causing them to miss two days of a pre-booked vacation. So, if they cancel, it's going to cost you a lot more in a city like Oslo to wait a day - not to mention the costs involved in missing work or vacation, so maybe shop around then. I still like Emirates, but I'm feeling a little burnt after this episode."
Ulemper: "70 minutes waiting on tarmac for no obvious reason before 15 + hours flight is not nice, perfect weather, plane 4 hours before take off ready , but ATC allowed 14 small planes to over take us....Dubai airport big disappointment, not enough clean restrooms, overpriced ,not enough food courts ,only retail and duty free, boarding took double time than usual....for me no more Dubai,"
Ulemper: "No reason to complain."
Fordeler: "Everything was great. I didn't want to get off the plane."
Ulemper: "Long walk from flight to the immigration Tooo tooo long"
Fordeler: "Every aspect of my roundtrip flight from Los Angeles to Dubai was great and excellent. I feel very fortunate to experience to have a flight on Airbus 380 with Emirates Airlines."
Fordeler: "Top class air craft with top notch entertainment"
Ulemper: "Restrictions on carry on (no more than 10k) is a pain. Especially after u find out that business class is allowed 13k."
Fordeler: "Flight was smooth with lovely crew. Boarding process went without hitch."
Ulemper: "Checkin crew were not that friendly. I was transiting from JFK and I was asked to remove a special item from my checked in bag as it was fragile . So I had to put it in my hand luggage. However in Dubai, the Check-in crew refused to allow me to board and I ended up paying $180 to have my hand bag checked in. This was unfair as the device I had to put in my carryon had it'seems weight already added to my allowed luggage."
Ulemper: "Business class was beyond amazing"
Fordeler: "on borad crew Food entertainment plane"
Ulemper: "wheel char request poorly managed in Dubai and Amman Seating area next to crying children for 5 hrs + is horrible"
Fordeler: "good leg room. good entertainment. most importantly very efficient operation, in and out always on time"
Ulemper: "i asked for tea three times on ek860 and then i got coffee. no issue i drank it anyway"
Fordeler: "Emirates is definitely comfier and more attentive than any American airline I've used."
Ulemper: "Not sure what happened on landing... We were told they couldn't connect the walkway so we would come down the stairs, but neglected to mention the ridiculously long (20-30 minutes) bus ride back to the actual terminal. There were no staff on the bus. I was pregnant and not offered a seat and came very close to passing out from the situation. I love emirates but the Dubai airport makes me reconsider flying with them again."
on Oct. 16, 2016, I flew ACC to DOH on QR1424 with my Dad who is 81. Ryan Mostafa and her crew were EXCELLENT, such great accommodating service, such amazing hospitality that from now on I will always fly Qatar when possible!
The airport staff of Qatar airlines was UNFRIENDLY and UNHELPFUL. They all acted like we were bothering them. They gave no help in moving from one station to another. In general they gave an extremely bad first impression of Qatar airlines!!
They did not let my uncle fly at all
Fordeler: "Seat comfortable"
Fordeler: "Business class is the best"
Fordeler: "crew was so kind and lovely with our daughter"
Ulemper: "food was fairly rough from Doha and the wine options in economy on all flights were terrible"
Ulemper: "I don't understand how this company has a high rating in service. We missed our connection because the plane was delayed and they treated us poorly. How can you have a complimentary lounge for people missing their flight but not allow people in. I guess because we were only economy. When asked could we pay for an upgrade to business class, the attendant responded with "oh, its expensive" I didn't ask how much, I asked if we could. I never felt so insulted. The food was terrible. By the time they got to us, our food was cold and they ran out of the menu item we wanted. I have no intention of flying Qatar again. I will stick with Emirates"
Fordeler: "Seat was comfortable and entertainment selection was good."
Ulemper: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Fordeler: "The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you."
Fordeler: "I got a very good seat."
Ulemper: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."
Ulemper: "Thank for everything it is excellent"
Fordeler: "I like that they deliver me safe and sound to Vietnam"
Ulemper: "I would prefer no interruptions while I am watching my movie"
Fordeler: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Fordeler: "Great crew and front desk"
Fordeler: "Everything ,good service ,friendly crew affordable rates"
Fordeler: "Leg room and cleanlness. Polite crew members"
Ulemper: "No entertainment. Very old movies and mainly in other languages not English. None for blacks to watch or listen"
Fordeler: "service attitude"
Fordeler: "They are the best"
Ulemper: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Fordeler: "The service of the cabin was great!"
Ulemper: "The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow."
Fordeler: "business cabin nearly empty. comfortable seats"
Ulemper: "Expensive WiFi"
Fordeler: "They do their job well"
Ulemper: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Fordeler: "Food and entertainment"
Fordeler: "Never spending too long waiting for anything."
Ulemper: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."
Fordeler: "Every thing is good in Qatar airways"
Ulemper: "Organization of the boarding"
Fordeler: "Liked everything."
Ulemper: "Nothing was wrong but excess bagage fee is high"
Ulemper: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."
Ulemper: "Did not know what Vegetarian Jain meal should taste like! Even goats and sheep woud not have liked the taste of this special meal. Fortunately, cabin crew member was kind enough to give me a regular Hindu veggie meal rather than my pre-selected Vegetarian Jain meal (VJML) - DO NOT CHOOSE VJML on Qatar, unless you wanna faint from the horrible food! The tray was dirty! Co-passengers in the row behind me were also complaining The audio lead of my headphone would not go into the outlet in the seat armrest! So I had to use audio from neighboring (empty) seat and sync it with video from screen for my seat. What a pain!"
Fordeler: "Comfort of the seat/bed"
Fordeler: "Smoothe landing"
Ulemper: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ulemper: "Plane configuration; seats were a bit cramped, knee space."
Fordeler: "Staff were friendly, food was good, and the plane was nice."
Ulemper: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Fordeler: "It was not a full flight. It was ok."
Ulemper: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Fordeler: "a wonderful experience to travel with Qatar airways, recommended for others as well."
Fordeler: "Comfortable wide seats, good service"
Fordeler: "Friendly cabin crew"
Ulemper: "Economy class seats and the food table"
Ulemper: "No good movies on the flight. The crew hardly interacts. The food sucks and they served sausage to me even though I was a vegetarian and they said they didn't have anything else. The headrest kept falling off ."
Fordeler: "Food is palatable. Crew are acommodating"
Ulemper: "Many of the films have no English subtitle"
Fordeler: "A 380 plane is the best. Staff were attentive. Good good for airline. Great entertainment system"
Fordeler: "Everything is good"
Ulemper: "No bad things"
Fordeler: "Worst service from hyd to doha"
Ulemper: "I have travelled fro hyderabad to miami,i had a bad experience at hyderabad air port at qatar counter for baggage Please baggage standards should be unique across all airports travelling from miami they accepted the laptop bag plus 7kg small trolley cabin luggage In retun journey qatar pople said laptop and small trolly bag should be of 7kg .my laptop itself 6kgs is there and they charged me 65usd as excess luggage. I said iwas not charged extra at miami why you are charging extra here ,they said rules are different at miami but in hyderabad this is the case I am very much frustrated on this service ,atleast once in a year i will travell on qatar from next time i never prefer to travel on this carrier. Thanks a lot for great qatar servic"
Ulemper: "Hele reisefølgets bagasje, 14 kolli, forsvant. Ventetid på hjelp på tlf varierte fra 40 min til 1 time og 17 minutt, ingen svar på noen e-post, og telefonregning på 697 kr for å høre på ventemusikk."
Fordeler: "The crew, the food overall experience was excellent. Special thanks to two crew members Mohammad and the other crew she was from India. I got her name unfortunately lost the paper with her name. Her name stars with G or C I think.Thank you for the excellent service."
Ulemper: "Only issue was long transit line in Doha, otherwise outstanding service and comfort"
Fordeler: "they were great"
Service is excellent. The boys lanes are all old and outdated, that’s after 6 different flights. Food is ok, but definitely Turkish food. You must ask for alcoholic beverages, it is not given readily. We had a 14 hour layover and supposedly an overnight hotel was provided. That turned out to be a 3 hour fiasco at midnight which TA did not make easy or offer assistance.
Fordeler: "Crew was good."
Ulemper: "Flight was good, not excellent, but good."
Ulemper: "They cancelled my flight"
Ulemper: "Worst ever airline in the world charged me for Cary on bag $430 for weight 8.7kg from Oslo Norway to adiss ababa Ethiopia I recommend no one has to fly with Turkish airline poor customer service"
Fordeler: "The service was excellent. They are very helpful and friendly."
Ulemper: "Maybe refresh the plan in the near future. Other then that it was very enjoyable trip."
Ulemper: "Row was very crowded. Seats much too close together."
Fordeler: "The entertainment was adequate and there were multiple snacks/meals. The bread rolls were warm. And they provided towelettes for wiping hands after meals."
Ulemper: "The crew could have been more considerate, and the Economy seats were even tighter than usual! There was no leg room and even without the person in front of me reclining, the seat back was hitting my knees. The passenger next to me had longer legs and was much worse off. The food was very poor."
Ulemper: "Turkish Airlines was absolutely the worst airline I have ever been on. My flight going there was delayed 4 hrs & I missed my connection. They lost my bag & it arrived after 1 wk. Today, my flight was again delayed and I almost missed my layover. Again, my bag did not arrive & they ripped my carry on"
Fordeler: "The staff member who checked me in was very friendly"
Ulemper: "the inflight staff needs to improve their behaviour in dealing with passengers. Some were quite rude. The aircraft seats were extremely cramped. The food selection was quite poor."
Ulemper: "Flight was delayed - missed connection in Istanbul"
Fordeler: "I like the crew , and new movies."
Ulemper: "I missed my flight"
Fordeler: "Overall flight was good. The flight was on time, the boarding was smooth, the entertainment was excellent. I would like to thank crew for their work"
Ulemper: "As a family it was a big disappointment that we got seated in a different row. The check in person didn’t even made an effort to put us together just suggested that we can ask to switch on a plane. Another big disappointment was food Please bring the food quality back"
Fordeler: "The flight was quite good, with pretty tasty food, plenty of food and drinks, chairs reclined quite a bit, little extra and gifts for kids, slippers, socks, ear plugs."
Ulemper: "Boarding prices very disorganized. No announcements and a crowd sprig where everyone just pulled at the gate. Very few announcements in general."
Fordeler: "The friendliness and the ease of flying alone."
Ulemper: "My flight NEVER took place and you have no idea. Shameful! I was hospitalized and I couldn’t flu to Belgrade. I am deeply dissapointed you are not willing to give me my money back. I will NEVER use your service again!"
Ulemper: "The worst airline I have ever flown with, worst disruption management"
Fordeler: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Ulemper: "For a long international travel, there is nothing bad to say. They are superb!"
Fordeler: "great selection of movies"
Ulemper: "heat, small seats."
Fordeler: "I enjoyed the flight!"
Ulemper: "Not applicable"
Ulemper: "Older plane, uncomfortable seats, no individual entertainment systems. Long boarding without a lot of staff facilitating extra coat/overhead luggage storage because of winter, then we sat on tarmac for two hours because they missed their slot to take-off."
Fordeler: "Free meal and drinkd"
Ulemper: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"
Fordeler: "Some of the crew members were sweet, and helpful. I liked that the bathroom had soap and lotion as well."
Ulemper: "The security was rude when we were getting into our gate. They humiliated a man because he didn't understand their accent. There was a group of young employees and they came off as very immature. There was a crying baby next to me for the majority of the 13 hours. They ran out of food, and I had no choice but to eat the pasta option even though I do not eat pasta in my normal life. My knees hurt from not having space to stretch out for such a long flight. It was freezing cold and they did not have extra blankets. It felt like my section kept getting skipped over for everything (food, liquids, general checking in to make sure people were okay). We boarded late, and left late. When I arrived the luggage took VERY long - almost an hour - to come out."
Fordeler: "Same as the first flight. Entertainment is good, foods good, crew was nice, USB charging is great."
Ulemper: "Kinda annoyed that it was a two prong plug for the headphones. It was super hot and I couldn't rest. Not a lot of space beneath seat in front for personal items."
Fordeler: "Feeding and taking good care of passeger by giving out naccessary information promptly . Thank you again."
Ulemper: "Had to remind the hostess to bring our meal as she missed us in giving out the meals initially."
Ulemper: "No vegan or even vegetarian meals. Very disappointing"
Fordeler: "Everything was great. All staff were very pleasant and attentive. Really liked their customer service."
Ulemper: "The chairs in economy line were uncomfortable after a couple of hours. It was really hard to sleep."
Ulemper: "I didn't hear the boarding call in English."
Fordeler: "Great food, comfortable seats, Caring staff, Good TV quality and programs."
Fordeler: "The Knowledge that I would never fly Turkish airline again"
Ulemper: "Cancelled flights without contacting me Delayed takeoff for 9 hours. Took off knowing they would not be able to land in Istanbul and dropped us off in Izmir Did not cover the cost of food at the hotel in Izmir. Took us to a hotel over an hour away from the airport"
Fordeler: "Courteous staff.istanbul"
Ulemper: "Istanbul airport is dirty, bath rooms smell. Food m shopping is good"
Fordeler: "Other than the late departure, everything else was excellent."
Ulemper: "Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!"
Fordeler: "Good food, on time, comfterbal"
Ulemper: "Takes rime till theyl take your food plat"
Ulemper: "Announce too early boarding time, 50 minutes late for boarding."
Ulemper: "Everything good"
Fordeler: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Fordeler: "On time boarding but stayed 20 minutes over time to take off."
Ulemper: "My flight dates were changed by the airline which made me change many of my plans. My son's seat was broken and Tv didn't work (13 hour flight). Overall uncomfortable seats with very minimum seat recline option. Poor food. Staff was little "cold" and not attentive."
Fordeler: "I love the comfort and hospitality offered by the Turkish"
Fordeler: "Timing, attention, discipline and overall the neatness."
Ulemper: "The absolute worst airline we have ever flown with. Will never fly with them again."
Fordeler: "I like the comfort of the interior, the entertainment."
Ulemper: "I did not quite like the food. The macaroni dish, I did not like particularly. Didn't eat it at all. Chinyere"
Fordeler: "Other than the food and a little bit the entertainment (I was given the same comedy episodes for the way there and back) everything was perfect. In the future my first choice is going to be Turkish Airlines!"
Ulemper: "Even though the service was excellent - the food was just OK. I had the pasta for breakfast - there was no other choice. I hate pasta and in general there were too many carbs and too few protein choices. Maybe it is a personal taste but for me the food was simply not tasty. That applies for everything I had (except the yellow rice which was good). As for the entertainment - I watch mainly comedy episodes on TV. The same episodes were given on all 4 legs."
Fordeler: "Great staff Best airline food"
Ulemper: "Nothing to not like"
Fordeler: "Good cabin service and everything else was fine."
Ulemper: "I'm 6ft 3" tool so leg room always a challenge but it was particularly tight on both flights."
Fordeler: "Crew was great, on time flight, clean plane."
Ulemper: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."
Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."
Fordeler: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Ulemper: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Fordeler: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Ulemper: "I flew economy and all was good and appropriate to the level."
Ulemper: "When its rain we shouldn’t walk to the air plain"
Fordeler: "Flight and the crew!"
Ulemper: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Fordeler: "The crew was great. The soecial meal request was hadled well despite oversight."
Ulemper: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."
Fordeler: "Likte at det var punktlig og at de serverte drikke"
Fordeler: "The seat was a little uncomfortable but the crew were amazing."
Fordeler: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Ulemper: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Fordeler: "Everything was smooth and effortless."
Ulemper: "Can’t think of anything."
Fordeler: "The crew"
Ulemper: "Seat comfort"
Ulemper: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Fordeler: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Ulemper: "If I knew how to recline my seat earlier. I did try several times"
Fordeler: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Ulemper: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Fordeler: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Ulemper: "Turn the lights on early making it hard to sleep"
Fordeler: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Ulemper: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."
Ulemper: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Ulemper: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Fordeler: "Efficient boarding system, clearly signposted. Professional staff"
Fordeler: "Crew was very friendly. Nice that wine was served without charge."
Ulemper: "Announcements from the cockpit were hard to hear. Food has been better in past."
Fordeler: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Ulemper: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Fordeler: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Ulemper: "Can't think of anything."
Fordeler: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Ulemper: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Ulemper: "Didn’t happen."
Fordeler: "Fabulous trip with friendly, helpful staff"
Fordeler: "Great service"
Ulemper: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"
Fordeler: "Pleasant flight"
Fordeler: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
Fordeler: "The cabin crew were pretty good. That's about all that was good."
Ulemper: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
Ulemper: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Fordeler: "That we didn't crash"
Ulemper: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Ulemper: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Ulemper: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
Fordeler: "Loved this 747! Crew was professional and food was very good."
Ulemper: "We had a long wait (25 minutes) at the gate because we were early."
Fordeler: "Speed, crew, and reliability."
Ulemper: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Fordeler: "Same as above"
Fordeler: "Quick (relatively) flight."
Ulemper: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Fordeler: "Atmosphere, crew were very professional and friendly"
Ulemper: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
Ulemper: "Kommer ikke på noe"
Fordeler: "Great smooth flight staff was pleasant and the overall experience was fantastic."
Fordeler: "Was able to check in online, very convenient and easy to access site."
Ulemper: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
Ulemper: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."
Fordeler: "Crew was excellent"
Ulemper: "Economy was very tight! Seats were uncomfortable"
Ulemper: "Food need to be improved"
Fordeler: "Comfort & punctuality"
Ulemper: "Felt more like a domestic flight than an international"
Ulemper: "Business class in 737 is limited, recline only but seat was spacious and comfortable"
Fordeler: "The crew was very attentive. The pilot landed the plane smoothly. Although had a delayed departure from KUL, we arrived in Sydney earlier than expected."
Ulemper: "the food could have been nicer"
Fordeler: "Boarding was organized"
Ulemper: "Vegetarian food wasn’t great"
Ulemper: "Custom check line 200 meters long, security check line another 120 meter long, why not combine them together and open two machine in parallel"
Fordeler: "Very little."
Ulemper: "Flight status went from check in status to final call....not boarding announcement as promised in lounge. Rude check in lady at counter. Misguided info about check in. Old ratty plane. Bad food. Luggage damaged on arrival. Awful seats."
Fordeler: "Crews were good."
Ulemper: "Seats were small and quite uncomfortable. luckily it was a short trip. If travelling long distance I ll have to consider a different airlines."
Ulemper: "Cancel last minute and no compensation given, how rude it is."
Fordeler: "On time"
Ulemper: "No control of children on group tour, allowed to yell and run around. Express Immigration pass not available"
Fordeler: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was a 5 star experience, friendly hostess’s and friendly & helpful staff"
Fordeler: "Everything was smooth. MAS staff attitude has changed to the better tremendously. Friendly staff, orderly boarding, pilot announcements were clear with good command of English."
Ulemper: "BKK to KL flight food needs some improvement. Presentation and taste. I had the fried fish with rice. But it was really tasteless."
Fordeler: "easy securityand boarding at kl"
Ulemper: "food bland"
Fordeler: "Nothing special"
Ulemper: "At least, they let me know the first delay but no further information was given to the 2nd delay. Also, neither the ground not on board staff seemed to be interested in Passagiers. Was a short flight interrupted by diverse visual ads and PRs.."
Fordeler: "I was surprised to board an A380 to fly from KUL to BKK"
Ulemper: "In Bangkok we had to get off on the field to board a bus"
Fordeler: "The seat I got was certainly comfortable enough."
Ulemper: "The staff was not enough particular in delivering appropriate food to correct people. In flight KL to Auckland, vegan food was served when Indian vegetarian food was requested. Long queues at boarding in KL."
Ulemper: "Similarly delayed departure and arrived at HongKong over 11/2 hour later- poor service!"
Fordeler: "food was good and overall good economy class flight"
Ulemper: "distance between rows seems shorter than other airlines such as Emirates"
Fordeler: "The cabin crew."
Ulemper: "Again, incorrect information of boarding gate."
Fordeler: "Friendly & attentive crew"
Ulemper: "Departure delay (10 minutes)"
Fordeler: "Most of it, especially having a meal on such a short flight."
Ulemper: "Could do with more legroom, tall people exist"
Fordeler: "Service, free drinks, decent entertainment selection, and the food was actually a little better than edible, the best airline food Ive ever had (I haven't flown many long haul flights)"
Ulemper: "People don't stop growing at 5'8. There are people taller than that, in fact quite a lot of people are taller than that. So much in this world is made without this consideration in mind. I'm 6'1, I shouldn't have to pay hundreds more just so I have enough legroom. And I don't mean enough to swing my legs about as much as I want, just enough to be comfortable. This isn't essential on short flights, but just seems cruel to taller people on long flights."
Fordeler: "They provided us with a hotel to stay in until everything was arranged."
Ulemper: "No communications with KL that our flight was cancelled and marked me as a no show on my next flight. Which cancelled my next flights. I'm not too impressed."
Ulemper: "Entertainment system was old and food was so-so"
Fordeler: "Short flight."
Ulemper: "One of our luggage was delayed during transit."
Fordeler: "Better overall service - boarding, no delays, comfortable cabins, pleasant crew."
Ulemper: "the windows were a bit smudged from previous passengers"
Fordeler: "Avoiding the huge queues (lines) in Asian airports is worth gold. Bz class travel on the KUL-BKK sector on Malaysian isn’t great but avoiding the queues at both ends makes it all worth it"
Ulemper: "my bag failed to arrive in bkk till next day and had been broken into at kl airport .bkk said this happens every day at kl never fly malaysia again!."
Fordeler: "All aspects were fine. Weather caused a delay for landing of ore than 45 minutes, but not airline's fault."
Fordeler: "Almost everything"
Ulemper: "Nothing i can think of"
Fordeler: "The service"
Ulemper: "The food"
Fordeler: "Malaysian airlines airport crew at least tried to get us back to Singapore."
Ulemper: "Malaysian airlines did not offer us any incentives or better seats after removing us from our flight. We were seated separately and all in the middle row."
Fordeler: "Good entertainment"
Ulemper: "Check in- only 2 desks open."
Ulemper: "No beer or wine in business class! Did not want a meal, so I got water and a tiny pack of peanuts."
Fordeler: "Seats and entertainment"
Ulemper: "Bad landing,"
Fordeler: "Flight was on time - to the detriment of my late connecting MAS flight from DAR"
Ulemper: "Food was okay but entertainment was non existent"
Fordeler: "Took off on time, landed early, business class cabin was comfortable and food was ok."
Fordeler: "Flight to Penang was delayed for more than 3 hours for unclear reasons. These was not a clear announcement as to what was going on. Then after that, they were waiting on the crew from Langkawi. We arrived at 2 a.m. or so as a resluy"
Ulemper: "Lateness and lack of transparency from MAS staff"
Fordeler: "Newer B737-800 aircraft Improved entertainment system Drinks"
Ulemper: "Seat pitch is a measly 30 inches Entertainment system USB has very low current - very slow to charge phones Food taste is very poor"
Fordeler: "The staff is great"
Ulemper: "We had to wait very long for take off"
Fordeler: "I liked the crew, very polite and helpful."
Ulemper: "I did not like the fact that I could not check in on-line. This made that I missed half a night of sleep in Darwin because I had to check in at 1AM, flying at 4.10AM."
Fordeler: "On time departure, nice aircraft and entertainment."
Fordeler: "Delicious food"
Ulemper: "No entertainment"
Fordeler: "Clean and entertainment good!"
Ulemper: "Food is mediocre, even for airplane food."
Ulemper: "Flight canceled last minute! Lost my connection back home. Still no news about pay back. Had to book another flight on my own expense."
Ulemper: "Flight canceled last minute! Lost my connection back home. Still no news about pay back. Had to book another flight on my own expense."
Ulemper: "Second flight in a row for a one hour flight and we are delayed one hour. Better just go with a low cost airline then"