Finn billige flyvninger til Roma

Fordeler: "Excelente atención, bebidas y comida durante toco el viaje"
Ulemper: "Todo bien"

Ulemper: "Nothing"

Fordeler: "The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight."

Fordeler: "The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste."

Fordeler: "The entertainment was good"
Ulemper: "The food on the 2nd flight was bad"

Fordeler: "Flight crew was on top of things. Flight was smooth and ontime."
Ulemper: "A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets"

Fordeler: "The crew was very accommodating"
Ulemper: "Entertainment system was old and with few choices"

Fordeler: "Crew was great! Food was actually very good! However seats are very tight in the economy class...I’m 5’6” and 130lb and had a hard time during the 10,5h transatlantic flight.."
Ulemper: "No complaints about anything but the seats on this particular aircraft: Boeing 777-300ER... very tight!!! Ok for a few hours of flying but not for an 11 hour flight!!!"

Ulemper: "There was a half hour delay which no one could explain. Made transfer in Zurich really difficult."

Fordeler: "Quick and easy."
Ulemper: "Attitude of the flight attendant."

Ulemper: "I could have used USB charging station."

Fordeler: "Crew was nice"
Ulemper: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."

Ulemper: "1.5 hour delay departing put a slight damper on this flight but otherwise it was fine."

Ulemper: "We were happy with everthing"

Fordeler: "Crew was kind and gracious."
Ulemper: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."

Ulemper: "nothing"

Fordeler: "The space of the seat is wide. Nice chocolate."
Ulemper: "First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking."

Ulemper: "I am still in Budapest and was not able to fly back on my Hungarian passport."

Fordeler: "Left on time. Quick flight."

Fordeler: "There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face."

Fordeler: "A good airline and a good flight. Lots of entertainment options."
Ulemper: "Zurich is a confusing Airport, where signs are not obvious, and the queues are poorly formed. They should improve that for sure."

Fordeler: "Good and fast service"
Ulemper: "The size you allow for the hand baggage is insufficient"

Ulemper: "Cabin temperature was a little hot"

Fordeler: "I love Swiss Airlines, would definitely book with them in the future"

Ulemper: "Boarding is a mess There is no order at all That delays the flight"

Fordeler: "Dry. I’ve food and really felt pampered"
Ulemper: "I paid extra for economy plus with extra legroom and a seat that reclined more - waste of money - the seats were extremely uncomfortable!"

Ulemper: "My Swiss flight to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."

Fordeler: "Stewards were friendly; snacks were good"
Ulemper: "Nothing"

Ulemper: "The airline changed a seat reservation after I paid for it. The Swiss support staff told me on the phone they would call me back. They never called back. I called again and was told the seats are changed and I can’t do anything anymore. The return flight seats also disappeared from the reservation. I had also paid for it. The support staff when I called again put back the seats for my return flight. I tried to check in online. Not working. Tried at least 50 times. Not working. Called the support staff. They told me to call the check in support center. I called the check in support center at least 50 times where mi was told the staff are busy and could not answer the call. I called at 6:00am next day where I was told by the check in support staff that my ticket had an issue which they did not know exactly what was the issue but prevented me to do a check in. I drove more than 2 hours to the airport where finally I could check in but I was told that my return flight seats had disappeared again. They managed to put them back again. I hope this time it’s finally ok. The support staff on the phone told me I could get reimbursed for the seat reservation I had paid for for the on going flight. The Swiss staff at the airport told me there would be no refund. Swiss is terrible"

Fordeler: "We flew Miami to Zurich, then Zurich to Rome. The international leg was awesome. The intra-European flight was less impressive. We “self-boarded” which was new to us - and wasn’t explained. The seats were smaller and there was only the drop down screens for every 2-3 rows, but otherwise, for a less than 2 hr flight, it was fine."
Ulemper: "Boarding wasn’t fully explained for those of us who are not Swiss or German. I slept thru “lunch,” which apparently was a sandwich - but that’s more than many American airlines provide you on similar flights!"

Fordeler: "Excellent, super-friendly crew, excellent meal"

Fordeler: "Crew was good. Very polite. The plane was old. No place to charge your phone. The in flight screen required the use of a remote which was inconvenient when having to wake up my neighbor to pull it out of the armrest. Food wasn’t great. Skipped the last meal service. It was like flying 20 years ago. Not bad, but not as good as it could be nowadays."

Fordeler: "Swiss Air is very nice, planes are clean, snacks on board were fantastic!"
Ulemper: "Why the ridiculous amount of money to check a small bag? For this reason, I would not fly Swiss Air. My fancy sandwich was not worth CHF 50."

Fordeler: "Courteous, welcoming crew. All good"
Ulemper: "No entertainment"

Ulemper: "We were packed into the airplane like sardines!"

Fordeler: "I liked everything except my luggage"
Ulemper: "I did not like the way Beatice of Swiss Air in Zurich completely rushed me at the gate without trying to talk to Mr. Mueller at checkin 1. I told her that He had starte an ardious process in recovering my luggage. She visibly tried to rush me through the process and told me there was othing that could be done. It felt really ugly to be lied to right to my face, when she diditn try to connect with someone from her own staff who had tried alot of heard to work to help me rectify the luggage question. For all we know, my luggage was in Zuruch, and her actions impeded the luggage from getting onto my plane."

Fordeler: "Swiss is always a tad nicer than the alternatives"

Fordeler: "A snack was actually served on board! With a beer if desired."
Ulemper: "Change of planes at gate produced some boarding confusion."

Fordeler: "Friendly crew, clean flight"
Ulemper: "Charged 45 SF (about $50) to check 1 bag"

Fordeler: "EXCELLENT LEG ROOM"

Fordeler: "The crew was entertaining and pleasant. The flight was short and easy."

Fordeler: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."

Ulemper: "1stly the lady at the check in was not nice [ i should have gotten her name -] she was rude and quite 'authoritarian' which is uncalled for- when you have paid an expensive ticket are just trying to check in. then I checked an extra bag - and could not pay where i checked in. i had to go to another counter to pay - there was a line and it took a good few extra minutes - and i still had to get thru security. if you can pay at the check in counter this would avoid this extra step. i was really not happy about it swiss air needs better efficiency and better customer service"

Fordeler: "I did not take this flight. I had to change my itinerary to accommodate a change in my work commitments and tried to cancel this flight but was unable."
Ulemper: "I am never ordering a ticket through your services again. And I will certainly advise friends and colleagues against doing so. Your customer service is execrable. This is the second time in a year that I have had to spend hours of time in an attempt to cancel a flight and have lost the full ticket cost because of all your terms and conditions and fine (=unfindable, unreadable) print. The lack of transparency regarding baggage fees is outrageous. I have had to pay hundreds of dollars in such fees after having had no such notice - and no inkling - that that would be the case. We call this a "racket" in the United States."

Fordeler: "The flight was very good what I didnt like in that when i booked the flight it never said that my ticket wouldnt be able to add lifemiles for star alliance. That was only the reason i chose this airline. When i ask about my lifemiles the answer was that my class of ticket didnt get any lifemile. I felt cheated. You should put it somewhere visibly so the person knows before booking. If i knew it before i never chose this airline."

Ulemper: "On my return journey I was told at check in that there were delays that would mean missing my onward journey from Zurich. I was then rerouted through Istanbul with the promise that I would be well compensated for my troubles. I was told that I would receive a certain amount for every hour I was delayed from my original arrival at end destination. Well I arrived 8 or more hours after I had originally expected (and the reason I booked with Swiss Air was because of the timing and the apparent luxury of the flight). Once I got back home and tried to pursue this amazing compensation I received some of the worst customer service ever and received 0 compensation for the experience. Very disappointed and will never fly swiss airlines again."

Fordeler: "Very little"
Ulemper: "I paid extra for seat selections and then they did not give me those seats."

Fordeler: "Wonderful staff and service. Multiple snack and meal service very much appreciated. I love Swiss Air."
Ulemper: "I found the movie selection a bit limited for such a long flight."

Fordeler: "The crew was terrific, the pilot provided us with lots of good information, and though the plane left late, it arrived on time."
Ulemper: "The seats are configured exactly opposite the human back. Clean, new, but very uncomfortable."

Fordeler: "Crew was thoughtful"
Ulemper: "Seats were uncomfortable and the food was not worth eating"

Ulemper: "Luggage did not arrive."

Fordeler: "Friendly staff. Free drink and snack. Comfy seats and very easy boarding process"

Ulemper: "The arm rests on either side of my seat where closed so I had limited mobility in my seat (by closed I mean they didn’t move and had no open space between where your arm sits and the top of the chair)"

Fordeler: "The airline staff was great. Everyone really helpful."

Fordeler: "1st Class is a joke. They leave the middle coach seat vacant. You do have more overhead storage since there are fewer people in "1st Class". Otherwise you may as well be in coach. For flights within Europe this appears to be the standard. Save you money fly coach when traveling within Europe."
Ulemper: "The seat and service."

Fordeler: "The flight attendants were wonderful."
Ulemper: "You take a bus to reach the plane and the seats are uncomfortable without any entertainment systems. Thankfully the flight was only 1.5 hours."

Fordeler: "The flight attendants were friendly, and service was fast. The snack was a chicken and carrot sandwich. It was good."
Ulemper: "The boarding was delayed twice and no explanation was given by the staff. We arrived 1 hour late."

Fordeler: "Nice crew."
Ulemper: "Very cold. Always very cold in premium economy section on LH 747-8."

Fordeler: "Good service."
Ulemper: "Nothing."

Fordeler: "wine"
Ulemper: "no screens"

Ulemper: "Didn't like the fruit dish or the liverwurst type meat."

Fordeler: "Everything was fine except for the comfort."
Ulemper: "The rows were so close together it was hard to get in and out of your row. If the seat in front of you reclined, the t.v. was 9 inches in front of your face."

Fordeler: "We were treated very well by all staff. Very nice crew"

Ulemper: "Seems like they want to nickel and dime you for everything now..."

Fordeler: "It was overall a great flying experience."
Ulemper: "One of my connections was way too short. I almost missed my flight. I had to run!"

Fordeler: "Boarding was automated gates was easy."

Fordeler: "Once again, the in-flight crew was excellent."
Ulemper: "The Frankfort airport is a nightmare. They have loooooooong gateways, so when I Finally got through security FOR THE THIRD TIME, it’s a 10 minute, speed-walk to the gate. Again, a flight delay was the only thing that made the connection possible. I made it to the gate with 3 minutes to spare, so no time for the bathroom, no time to get lunch or even a bottle of water, no time period. And at the end of it all, my bag is lost."

Fordeler: "There's nothing much that's positive to say about this leg of our journey."
Ulemper: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"

Fordeler: "The service to clients number one. I like"

Ulemper: "Lost a whole day and a half of vacation!"

Ulemper: "Having to go through passport control and security a second time took too much time for the connection between flights."

Fordeler: "Lufthansa and SAS. A great combination."
Ulemper: "Nothing to not like."

Ulemper: "Same as above"

Fordeler: "Nothing good to say"
Ulemper: "Expect to be delayed if it snows a bit in Munich. Delayed for more than 7 hours total. 3 of those on the plane in Munich. Horrible!"

Fordeler: "Efficient crew. Quick service, quick flight."
Ulemper: "No negatives."

Ulemper: "Did not happen"

Fordeler: "Upgraded from premium to Business class. Very good service and a good night slep."

Fordeler: "Smooth ride. Almost made up some flight time......"
Ulemper: "No entertainment, Two hour delay......almost missed our connecting flight."

Fordeler: "Quick loading and departure."
Ulemper: "The gate changing 3 times."

Fordeler: "Same as above."
Ulemper: "Same as above."

Fordeler: "I liked the food and courteous staff. Our flight was on time in order to connect to our next flight. They assisted us to our waiting wee Lchairs."
Ulemper: "Everything was ok. Nothing I did not like on that flight"

Ulemper: "Short flight so no entertainment provided or needed."

Ulemper: "Delay for one hour"

Fordeler: "Short flight, not much to say about it."

Fordeler: "This leg of light was good. Service on board was very good."
Ulemper: "no complaints."

Fordeler: "The crew. They made an uncomfortable flight acceptable."
Ulemper: "Boarding confusing and flight experience poor. The crew was the only nice part. The rest, not worth the money."

Fordeler: "It was on time :)"
Ulemper: "I booked wheelchair at Oslo airport, but my father did not get it at Frankfurt."

Ulemper: "The boarding gate was changed three times. I fell asleep at one of the gates. Luckily I woke up and realized the second change in time to still make it there."

Ulemper: "We couldn't check in for the next flight when we departed from Oslo. Disappointed we had to wait until arriving in Frankfurt. Something about not being partner airlines."

Fordeler: "On a flight from Oslo to Germany to Charlotte, we only had 55 minutes to connect in Germany. Lufthansa held our plane due to their error in some runway and docking issues and we, as well as 25 other were escorted to our connection by Lufthansa staff. Excellent customer service even though it was their fault. They just did the right thing and did it well."
Ulemper: "I would have expected that there be much more time for gate connections. If you have ever been in the Munich airport, it is very large and navigation takes time.."

Fordeler: "After so many domestic flights of being shuffled around and interacting with flight attendants that seem to not like their jobs much and passenger's are just an annoyance, flying abroad on Luftansa was quite a different experience! The flight attendants were polished, professional, and actually wanted to provide a service. Their interactions made me feel like I was cared about and that they wanted my unique needs to be met. This made a 10 hour flight an enjoyable experience which I certainly didn't anticipate."

Fordeler: "very little"
Ulemper: "lousy food. poor movie selection. uncomfortable seats."

Fordeler: "Excellent service. Excellent food! So thoughtful."
Ulemper: "Seat is not premium."

Fordeler: "Lufthansa is one of few airlines in Europe with pure class and excellent service. Even in economy!"

Fordeler: "Enough room for short flight, flight staff was fabulous. No recommendations or complaints."
Ulemper: "Everything was great"

Fordeler: "Lufthansa provided a great airplane, crew and service. Excellent all around. My favorite airline."
Ulemper: "Nothing to dislike."

Fordeler: "Nice crew"
Ulemper: "Small leg space"

Ulemper: "It was a transatlantic flight in coach. There is no way to make that a pleasant experience. Entertainment system was down. Ran out of one dinner option."

Ulemper: "Lost my Baggage for 2 days."

Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."

Fordeler: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Ulemper: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Fordeler: "Yes"
Ulemper: "Nothing. Flight was amazing"

Fordeler: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Ulemper: "Nothing,just the seats. Cleanliness was perfect"

Fordeler: "Muslim food"

Fordeler: "Everything works and quick to get to destination."

Ulemper: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Fordeler: "Likte at det var punktlig og at de serverte drikke"

Fordeler: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Ulemper: "Food quality was not so good."

Ulemper: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Fordeler: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Fordeler: "Cabin facilities"
Ulemper: "They didn’t bring one of my bags"

Fordeler: "Just the cabin crew being nice"
Ulemper: "Punctuality KLM is always late"

Fordeler: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Ulemper: "The earphones could have worked!"

Fordeler: "The flight was smooth, the service was friendly, and the food with plentiful."
Ulemper: "Too much activity in the cabin during the flight."

Fordeler: "The crew was amazing and the food was great."
Ulemper: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Fordeler: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Ulemper: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Fordeler: "The crew was really friendly."
Ulemper: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Fordeler: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Ulemper: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Fordeler: "punctuality of boarding and flight time"
Ulemper: "attitude of crew in business class: no sense of true hospitality"

Fordeler: "Friendly crew."
Ulemper: "So many people on a 747!!"

Fordeler: "Easy to board and easy flight."

Ulemper: "Flight departed 35 minutes late"

Fordeler: "Professional crew. Good boarding."
Ulemper: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Fordeler: "Wifi on Board"
Ulemper: "Nothing"

Fordeler: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Ulemper: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Fordeler: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Ulemper: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Fordeler: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Ulemper: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Ulemper: "We did not get two of baggage at the destination."

Fordeler: "Food was just fine, movie selection very good"
Ulemper: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Ulemper: "Please Endeavour to put the expiration date on the food served in the flight."

Fordeler: "Bording was good and general flight ok"
Ulemper: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Ulemper: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Fordeler: "Easy Boarding"

Ulemper: "suitcase didn't turn up, although connection was quite tight"

Fordeler: "The crew service is impeccable. Ground services very friendly and professional."
Ulemper: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Fordeler: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Ulemper: "Nothing! It was all great!"

Fordeler: "Arriving more or less on time"
Ulemper: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Ulemper: "magazines very dog eared and some badly torn"

Ulemper: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Fordeler: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Ulemper: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Fordeler: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Ulemper: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Ulemper: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Fordeler: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Ulemper: "Nothing. This is filler text to meet min characters."

Fordeler: "Alt"
Ulemper: "Kommer ikke på noe"

Fordeler: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Ulemper: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Fordeler: "Staff, service"
Ulemper: "Nothing"

Fordeler: "Alt gikk greit så totalt sett fornøyd, dro før tiden og landet før så da fikk vi bedre tid i Amsterdam før neste avgang. Hyggelig besetning."
Ulemper: "Helt grei mat men ikke noe mer enn det."

Fordeler: "The plane was nice and comfortable. The flight was only about 40 minutes."
Ulemper: "Everything was fine. A very quick, easy flight at the end of a long day for me."

Ulemper: "It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding."

Ulemper: "The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket."

Ulemper: "At det var INNMARI varmt i flyet til vi kom oppi lufta At det var et ganske fullt, trangt, bittelite fly"

Ulemper: "I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax."

Ulemper: "Late departure for that most meaningless of excuses - the late arriving aircraft. And so late arriving at destination. On arrival at Berlin, there was also noone at the gate to allow us to leave the plane. All in all meant missing pickup time at the airport, and extra cost."

Fordeler: "Fairly easy boarding process and nice staff"
Ulemper: "Delayed about an hour once all boarded"

Fordeler: "SAS oversjøisk er nesten alltid veldig bra"

Ulemper: "Don't remember this flight"

Fordeler: "Service"

Fordeler: "On time. Good hardware."
Ulemper: "Priority passangers cannot board with their non priority partner, even on the sane reservation. Congratulations sas, only airline workdwide to prohibit this. Otherwise, also forgot my duty free bag at the gate and the crew refused to have me return for it or get it for me."

Ulemper: "Spørsmål om underholdning og mat bør få et valg med «ikke relevant»"

Fordeler: "Efficient, on-time service; plenty of overhead storage room."
Ulemper: "Small cramped seats were inappropriate for an international flight."

Fordeler: "Alt"
Ulemper: "Ingenting."

Fordeler: "Timing is good"
Ulemper: "To craody"

Fordeler: "Very helpful staff."

Fordeler: "on time polite staff comfortable flights with free coffee"
Ulemper: "charging for bags"

Fordeler: "Terrible"
Ulemper: "Everything"

Fordeler: "Easy boarding. Friendly staff"
Ulemper: "N/A"

Fordeler: "Flight was on time. Boarding was simple and easy. Staff were excellent in handling the boarding process and very prompt in getting people seated/luggage put in to overhead lockers, free tea and coffee was provided which assured that extra comfort, would definitely recommend."

Fordeler: "The seats were very comfortable -- the plane wasn't very full, so there was room to spread out for some folks. As a vegetarian, the lunch meal was EXCELLENT, thank you. There was a second snack given just before landing that was basically roasted peppers on bread that was not good -- so you know, many vegetarians actually have sensitivity against peppers, so perhaps another vegetable or option would be better there. Crew was very affable and helpful."
Ulemper: "See point before re: second snack. Our flight was delayed for two hours, presumably due to snow in Oslo. The boarding area was disorganized -- something I remember from flying through Norway a few years ago as well. I also didn't quite understand why I received priority boarding, as a United gold member on my outbound fight, but not on my return. So the inconsistency was a bit confusing/frustrating. But the flight overall was smooth, and the accommodations quite good."

Ulemper: "This has nothing directly with SAS, but since I experienced it during my flight there, they are responsible of it. I was waiting for the flight at the OSLO airport waiting for the flight to LONDON. I had ample time to work on my computer. In the big room by the gate there was only one spot where I found three electrical sockets hanging from a pillar or post. To my dismay none worked. My plug would fall off from each. To document, I took the pictures of the useless sockets... I complained to the lady at the boarding desk (she left before the SAS staff moved in), she did not even care... This experience frustrated me and turned an otherwise pleasant trip into a bitter one. Please install some working sockets in your waiting room! Flight SK 809 Confirmation: LN9M6O Departure: Oslo & other airports (OSL) Arrival: Heathrow (LHR) Time: Sat Dec 2 2017 3:05 pm CET - Sat Dec 2 2017 4:25 pm GMT Peace, Edip Yuksel +1 520 481 1919"

Ulemper: "Charged 70 Euros for one bag. Expected to pay something but thought that was a bit much. Plane could've been more neat."

Fordeler: "Food was good and so was the entertainment on board"
Ulemper: "Issues with boarding due to problems with brakes so flight was delayed by 3 hours. No food or drinks were offered"

Fordeler: "Efficient processing of passengers onto aircraft."

Fordeler: "premium economy"
Ulemper: "nothing, it was great!"

Fordeler: "On schedule,great crew"

Fordeler: "Plane was quite empty"
Ulemper: "Plane wasn't in the best shape"

Fordeler: "It was100 % flawless and I recommend the SAS airline to all. The airline staff is great and the food is good."
Ulemper: "As previously stated, I think the airline should do a better job in answering phone calls. If they do answer the phone (1-800-221-2350), they either put you on hold for a whole day or, if you leave your phone no. and name to have them call you back, they never do . I am not the only person who has this experience. It is too bad because if this continues, the airline will loose business and I would hate to see that. However, I still will use KAYAK"

Fordeler: "I have no complaints. Will recommend SAS to all my friend. Thank you."
Ulemper: "I do not like the way they conduct their business from the office never returning phone calls as we are trying to get our questions answered. Would also be nice if the airline would use JFK instead of Liberty in Newark. Thank you."

Fordeler: "All good with SAS. Not good with me. I forgot to ask for a window seat."
Ulemper: "I makes down for food and entertainment but food could be bought and provided entertainment is not necessary for short flights with such good views of beautiful Norway."

Fordeler: "Setene er behagelige, og selv i SAS Go er det mulig å legge setene lenger ned enn jeg er vant til hos en del andre flyselskaper i samme seteklasse."
Ulemper: "Det er ikke mulig å bestille spesialmåltid samtidig med billettene, man må ringe. Dette virker unødvendig tungvint, spesielt med tanke på at det var ekstra lang ventetid hos kundeservice i den aktuelle perioden. Heldigvis var det mulig å få hjelp via Facebook, men det er visst ikke vanlig."

Fordeler: "Good legroom good food in early"
Ulemper: "Waiting area at gate to small not jalf as much seating as needed"

Fordeler: "Ok friendly"

Fordeler: "This was one of the best airlines we've flown. Great food, plenty of room, friendly stewardesses and good service overall. We will definitely try to book with SAS again."
Ulemper: "Nothing. There was nothing to not like. In fact they fed us too much!"

Ulemper: "Seat was uncomfortable."

Fordeler: "Nothing to be honest"
Ulemper: "Checkin was a disaster, girl was not aware of anything she was doing and after over ten minutes of explainatiin she still put me and my bags on a wrong flight. Lady at the boarding gate tried to help and finally managed to send me and my bag in the same flight. Even bigger disappointment was that I booked a business class seat and paid three times more money then a normal economy ticket, there wasn't any business class seat and all seats were occupied in the front rows. Staff was generally rude and not willing to help."

Ulemper: "Forsinkelse Lite utvalg av mat"

Ulemper: "Planes are getting old. Seats are not the most comfortable."

Fordeler: "SAS tilbyr forutsigbart god o tilstrekkelig service i alle avseende."
Ulemper: "Der var alt for litt mat å kjøpe ombord, tok slutt ... unødvendig irriterende på morgenfly."

Fordeler: "the plane arrived"
Ulemper: "booking Boarding comfort Food service"

Ulemper: "I understood I could check one bag. Nope. Checking one bag cost me $67. So much for saving money."

Fordeler: "The cleanliness"
Ulemper: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Ulemper: "Spørsmål om mat og underholdning bør få et alternativ med "ikke relevant" eller lignende, siden det mat evt må kjøpes og siden underholdning ikke alltid er et tilbud."

Ulemper: "Mat og underholdning er enten valgfritt (kan kjøpes) eller ikke-eksisterende og spørsmålene bør derfor kunne besvarer med "ikke relevant" eller lignende"

Fordeler: "Very fast boarding, clean aircraft and efficient, friendly service. Caught a break and had a smooth flight and landing"

Fordeler: "Hyggelig personale"
Ulemper: "Dårlig luft."

Fordeler: "SAS agent in Oslo was very nice and quickly rebooked our flight to Bergen when we missed our scheduled one due to luggage delays and confusion at Oslo as to Customs procedure."

Fordeler: "Easy boarding"
Ulemper: "No food option, Drinks are not free(international flight), no toilet paper"

Ulemper: "Baggager fees were high"

Ulemper: "Everything!"

Ulemper: "Norwegian was unwilling to refund flight to and from Rome in the height of the Coronavirus pandemic."

Ulemper: "Ya opine"

Fordeler: "Rakk ikke flytoget, fordi det gikk FØR det sto at det skulle gå. Ble derfor for sein til flyet.."

Fordeler: "Kule karer i besetningen"
Ulemper: "Trangt når den i midten sitter bredbeint"

Fordeler: "Nothing I will never use Norwegian again"
Ulemper: "The app said $50 for a checked bag they charged $100 at check in and would not even listen to me about it!"

Fordeler: "The direct flight"
Ulemper: "The movie selection was not good. The employees at the gate were not helpful."

Ulemper: "Legroom. Complimentary coffee."

Ulemper: "Det var veldig trangt fly med altfor lite benplass."

Fordeler: "Gikk veldig raskt. De ansatte var hyggelige"

Fordeler: "Comfortable leg room"
Ulemper: "Wheelchair assistance was not available. Waited over an hour to have someone assist us, but no one came. Once getting to security, assistance was still nowhere to be found."

Fordeler: "Kom frem i live"
Ulemper: "Renhold, søppel og mat i setene. Veldig varmt i flyet før avgang og ble sittende en stund før avgang."

Ulemper: "The boarding process could be better organized. There is just one large line and it’s like a free for all. There are zones on the tickets but they didn’t board by the zones"

Fordeler: "See comments on other leg."
Ulemper: "See comments on other leg."

Fordeler: "I slept"
Ulemper: "They just opened the gates and ran away and let people board. It was CHAOS"

Ulemper: "att det inte blev den tiden på flyg ifrån Gardemoen som jag bokade skulle flyga kl 9tiden men blev 15tiden"

Fordeler: "Supert at den sure passasjeren i midten flyttet seg til kjente annet sted i flyet. Hun var sur fordi jeg hadde plass C som hun ville ha, jeg ba henne flytte seg til sin plass på en høflig måte. Det er en grunn til at jeg reserverer på forhånd."
Ulemper: "Maten var under enhver kritikk. Helt ihjelkokt i microen. Det som skulle være broccoli var blitt en grønngul gugge. Gulrøtter uten substans, og til slutt mørt kjøtt. Men alt for salt. Åja, glemte fløtepotetene. De var så mye varmet at den var brun og tørr helt igjennom."

Fordeler: "Ganske god mat."
Ulemper: "Alt for varierende temperatur ombord. Det gikk fra iskaldt til kjempevarmt flere ganger. To runder iskaldt og to med kjempevarme. Det må vel kunne gjøres noe med?"

Ulemper: "Avgangen var avlåst slik at vi ikke hadde noe sted å sitte ned mens vi ventet på avgang"

Fordeler: "The selection of flight time, leaving Boston at 11pm, makes it perfect for a long sleep without interruptions."

Ulemper: "Internett virket bare tidvis og ikke i begynnelsen"

Ulemper: "Unruly passenger caused delays"

Ulemper: "Både tur og retur var forsinket med 30 og 60 minutter. Lite info som vanlig. Mistet transport videre som vanlig. Godt nyttår"

Ulemper: "My hot snack order took like 40 minutes to arrive. They mistakenly gave mine to another passenger who did not order it."

Fordeler: "Nothing"
Ulemper: "I booked a business class seat several months ago and wa downgraded because my seat was broken. I spent 8 1/2 hrs squashed in economy from Newark to Rome. I was promised 1st class service even though I was downgraded but I had to argue with the flight attendants to get the premium meals. The gate agent claims that this is std and happens daily. She promised that the crew is notified about this stuff and I would be taken care of. What a load of bull. They also claim that I’ll receive a 75% refund on my ticket. I’m not going to hold my breath waiting. My wife and I travel business class all over the world and this is the absolute worst experience I’ve ever had."

Ulemper: "No email warning me"

Fordeler: "The only good thing was the seat went flat to a bed. Not so for 2 of my neighbors. Tv had 3 pathetic channels. No pillow. Hard, hard seats"
Ulemper: "Look above"

Fordeler: "Boeing 737 ok"
Ulemper: "No food"

Fordeler: "Fast"
Ulemper: "Nothing in particular. I've had long delays with Norwegian but not this time."

Fordeler: "Service, seating and amenities were great."
Ulemper: "We asked a worker at the self checkin kiosk if the seats my wife and I were assigned were next to each other, and the worker told us they were. They actually weren't, so I had to ask another passenger if she would switch seats with me. This was especially annoying since I supposedly paid an extra $30 to get seats together. Boarding process was the only other negative. The line was not organized or supervised in any way. Group A was called and then very shortly after, while people in A were still lining up, group B was also called. People from group B just piled in toward the front of the line and many group B passengers boarded before group A. In the end, boarding groups didn't matter at all because you all just crammed into a bus together and the last people on the bus were the first to get off and board the plane anyway."

Ulemper: "Forsinkelse. Både ved avreise og ved landing"

Fordeler: "Alesund airport is very clean and modern"

Fordeler: "Same comments as above."
Ulemper: "Same as above"

Ulemper: "Alltif forsinkelser og dårlig med beskjeder"

Fordeler: "planes are brand new and for the price (under $500.00) from Stockholm to NY it's a steal - but...…."
Ulemper: "same point !We booked a trip from Stockholm to NY. Got to the airport and the baggage fee was quite high, but i was ok paying it since i didn't prepay online- my mistake. BUT then i was told since the plane was stopping at Oslo we had to pay ANOTHER SET OF LUGGAGE FEES !!!! I said, no you must be mistaken, there is no way you can charge me for two trips just because your plane is making a stop! They insisted and rather than fight and get thrown out of the airport i am disputing with my credit card company, but it can't possibly be legal. $690.00 fees !"

Ulemper: "They lost our bags in the transfer and did not even offer water on the flight!"

Ulemper: "I was in seat 33F. My husband & I were sitting together, boarded together, yet we were sent down different isles of the plane to board even though we asked to go the same direction. This made us arrive at our seats at different times & made stowing our luggage above rushed, awkward and harder to do. Not a good start considering we are both in our mid 60's. This may have been due to the crew being overwhelmed due to circumstances caused by the airport making us all late in boarding the plane all at once. Also, it was a late flight & there was constant noise from the galley making it hard to try to get any sleep. We were very happy that the crew got along so well but some of the conversations could have been at lower decibles."

Fordeler: "Exclent service"

Fordeler: "Nothing"
Ulemper: "Everything I feel like I went back to the 80’s Very rude crew Lost language and my friend on the same flight"

Fordeler: "Everything pleasant and easy."
Ulemper: "Landing was a bit of a jolt But only for five seconds"

Fordeler: "The price was right ( for the flight) But then you had to pay for luggage and meals"
Ulemper: "No blankets Offered to buy one without succes Very good on board"

Fordeler: "Kanon bra flyvert.. veldig underholdene"

Fordeler: "Crew, airplane,"
Ulemper: "Late"

Fordeler: "No line at all at check in. Decent leg room for a 6'1" guy like me. Meal tasted good!"

Fordeler: "God plass, gode seter og hyggelig service."
Ulemper: "Middag var kun 1 av tre alternativer igjen når de kom til nest bakerste seteraden. Dette er litt for dårlig med tanke på premium bilettprisen. De løste det ved å hente mat fra lowfare cabinen og det etter at de hadde servert alle på premium."

Fordeler: "New 787. 9 hr. flight. Seating in Economy. Was one of the best 9 hour flights I have experienced in some time. Only issue not having a better seat. A bit tight. But, for cost of fare it was ok. All else fine. Yes, many comforts cost. But, that is standard for many lower cost airlines. We have been using Norwegian Air for several years now. Already looking to book several long-haul flights w NA. Delays in boarding aircraft seemed to be security. Not NA"
Ulemper: "At times, the cabin staff seemed a bit slow. Otherwise, I have no complaints."

Fordeler: "Excelent Confort and atención thanks"

Ulemper: "Something to drink and some peanuts are an inexpensive way for you to not look so cheap and money-grubbing."

Fordeler: "Worst ever. Never recommend to anyone."

Fordeler: "Meget"