Fordeler: "clean, very new plane friendly staff"
Ulemper: "delay"
Ulemper: "The seats were uncomfortable, smaller aircraft"
Fordeler: "Friendly staff"
Ulemper: "Seats were horribly uncomfortable"
Fordeler: "Amazing staff .."
Ulemper: "They left my bag in Switzerland"
Fordeler: "The service and food are very good."
Ulemper: "Tight space for business class."
Fordeler: "Swiss Air the best!!!!"
Fordeler: "Everything was great"
Ulemper: "Service was perfect Food was incredible Movies and entertainment high level"
Fordeler: "Excelente"
Ulemper: "Excelente"
Fordeler: "Easy check in. Crew efficient and personal attention."
Fordeler: "Very good service"
Fordeler: "General attitude of staff"
Fordeler: "Flight crew were courteous and efficient."
Fordeler: "Service, entertainment and food are top notch!"
Fordeler: "flight was on time"
Ulemper: "insufficient AC during boarding endlessly screaming baby"
Fordeler: "EXCELLENT LEG ROOM"
Fordeler: "The crew was entertaining and pleasant. The flight was short and easy."
Fordeler: "Staff was very courteous; they fed us well"
Ulemper: "Seating and foot space was uncomfortable to me."
Ulemper: "Small spaces between seats"
Fordeler: "Food wag good, plane comfortable"
Ulemper: "Transfer at Zurich"
Fordeler: "Same as above!"
Ulemper: "Too narrow seats."
Fordeler: "Very accommodating"
Fordeler: "Everything ran like clockwork"
Fordeler: "comfortable flight"
Fordeler: "The seat, the airport, the service"
Ulemper: "The tight connection"
Fordeler: "Courteous staff,"
Fordeler: "Courtesy of crew."
Ulemper: "Same as above."
Fordeler: "Friendly staff"
Ulemper: "This aircraft should be retired long time ago"
Fordeler: "Same as on top"
Ulemper: "The seats"
Fordeler: "Terrific flight. All on schedule"
Fordeler: "Upgraded to business class. Very professional and attentive crew."
Fordeler: "The service and hospitality"
Fordeler: "So far so good"
Ulemper: "So good"
Fordeler: "Great flight crew, on time performance"
Ulemper: "Seats could be more comfortable"
Fordeler: "The crew was lovely."
Ulemper: "The seats were very cramped."
Fordeler: "I was upgraded! Delicious lunch."
Fordeler: "Time of flight"
Ulemper: "Food and entertainment were not good. Person next to me smelled bad"
Fordeler: "Beautiful new jumbo jet"
Ulemper: "Changed plane and seats so boarding was delayed"
Fordeler: "Nice crew, good food!"
Ulemper: "NO INTERNET!!!"
Fordeler: "I liked the friendliness of the crew"
Ulemper: "There was no inflight entertainment of any kind."
Fordeler: "Good people."
Ulemper: "Bad food."
Typsik tursitklasse som på ethvert flyselskap; greit nok, liten plass, mat som forventet (ikke noe særlig) men turen gikk fint og uten overraskelser. KLM er alltid ok å reise med.
Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."
Fordeler: "Crew was awesome"
Ulemper: "."
Fordeler: "Crew"
Ulemper: "N/a"
Fordeler: "Nice crew; clean plane; decent dinner"
Ulemper: "No entertainment system; insufficient knee space"
Fordeler: "Good Experience"
Ulemper: "Nothing much"
Fordeler: "Pleasant flight"
Fordeler: "The staff was extremely pleasant. Food was good!"
Ulemper: "Have no complaints"
Fordeler: "Very friendly staff"
Fordeler: "Airlines issue"
Ulemper: "Profiling certain customers"
Ulemper: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Ulemper: "Two hours delay in the start."
Fordeler: "Comfort economy well worth the extra."
Ulemper: "old plane, tight and uncomfortable"
Fordeler: "newer plane, good staff"
Ulemper: "need better and more food options, more often"
Fordeler: "staff was fine"
Ulemper: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Ulemper: "OLD plane without comfort or entertainment"
Fordeler: "Everything. Staff incredible."
Fordeler: "They were awesome."
Fordeler: "Easy airport business"
Fordeler: "Same as above"
Fordeler: "The cabin crew were fantastic and funny"
Ulemper: "Tiny seats"
Fordeler: "The staff and crew"
Ulemper: "Nothing"
Fordeler: "Excellent service, excellent food."
Fordeler: "Alt"
Ulemper: "Kommer ikke på noe"
Fordeler: "Friendliest economy class service I've ever encountered."
Fordeler: "Very good flight, excellent service and good food."
Fordeler: "Spacious cabins, friendly service"
Fordeler: "Service was good"
Ulemper: "Delay"
Fordeler: "Food and drink service"
Ulemper: "Boarding pass facility"
Fordeler: "We love the flight all the way"
Fordeler: "Crew was excellent"
Ulemper: "Economy was very tight! Seats were uncomfortable"
Fordeler: "Excellent service and comfortable flight"
Ulemper: "Flight delay roughly an hour"
Fordeler: "Alt gikk greit så totalt sett fornøyd, dro før tiden og landet før så da fikk vi bedre tid i Amsterdam før neste avgang. Hyggelig besetning."
Ulemper: "Helt grei mat men ikke noe mer enn det."
Ulemper: "hadde sete 3C rett bak economy plus der satt det bare 2-3 mennesker men jeg fikk ikke lov å bruke toallette fremme på tross av at der var serveringsvogn som blokkerte midtgangen, helt uforståelig!"
Fordeler: "It was very comfortable"
Ulemper: "The crew was great"
Fordeler: "Quick and efficient flight. Crew very organized. Great language skills"
Fordeler: "Flight was quick, professional, friendly."
Fordeler: "everything"
Ulemper: "nothing"
Fordeler: "Very friendly and helpful crew."
Fordeler: "The price was nice."
Ulemper: "Plane looked unkept on exterior. Crew was nice but lazy."
Fordeler: "pleasant"
Ulemper: "Pleasant"
Fordeler: "Staff very nice, plane clean and nice food"
Fordeler: "The long flight"
Ulemper: "The long flits"
Fordeler: "On time, courteous crew, decent food."
Ulemper: "Leg room."
Flying First Class with Lufthansa is something special, in every aspect of the word. It just has to be experienced!
Helt grei businesspakke fra Lufthansa på en kort flyvning
Check in working effective. Kind cabin personnel . Not too note storage place inside for carry on luggage .
Fordeler: "Nice crew."
Ulemper: "Very cold. Always very cold in premium economy section on LH 747-8."
Fordeler: "Good service."
Ulemper: "Nothing."
Fordeler: "The service to clients number one. I like"
Ulemper: "Flight was delay for almost a hour."
Fordeler: "Excellent boarding experience. Very good food, overall a very comfortable journey."
Ulemper: "Nothing."
Fordeler: "Lufthansa and SAS. A great combination."
Ulemper: "Nothing to not like."
Fordeler: "ground services"
Ulemper: "seats with little leg room"
Fordeler: "On time, no complaints"
Fordeler: "Everything was perfect ... pilots are so good and professional..!!)"
Fordeler: "Efficient crew. Quick service, quick flight."
Ulemper: "No negatives."
Fordeler: "The crew were friendly"
Ulemper: "Nothing I didn't like"
Ulemper: "Did not happen"
Fordeler: "Plane was clean, crew nice and courteous."
Ulemper: "Food."
Fordeler: "Upgraded from premium to Business class. Very good service and a good night slep."
Fordeler: "Plane was clean"
Ulemper: "no entertainment, cramped seats"
Fordeler: "Friendly crew, nice food and wine."
Fordeler: "Clean and efficient. Great service."
Ulemper: "Crowded seating. Need better headphones."
Fordeler: "Same as above."
Ulemper: "Same as above."
Ulemper: "Short flight so no entertainment provided or needed."
Ulemper: "Delay for one hour"
Fordeler: "Excellent"
Ulemper: "No complaints"
Fordeler: "Short flight, not much to say about it."
Fordeler: "This leg of light was good. Service on board was very good."
Ulemper: "no complaints."
Fordeler: "The crew. They made an uncomfortable flight acceptable."
Ulemper: "Boarding confusing and flight experience poor. The crew was the only nice part. The rest, not worth the money."
Fordeler: "Flight on time and crew friendly"
Ulemper: "Seat headrest flaps were broken"
Fordeler: "Very friendly personal, good food and drinks."
Fordeler: "Got two meals , very good service"
Fordeler: "Comfort"
Ulemper: "Delay"
Fordeler: "Overall it was a great experience."
Ulemper: "Food was salty, couldn't eat it. No replacement available Luggage disembarkment took forever"
Fordeler: "Very kind professional and accommodating crew"
Fordeler: "the crew was good"
Ulemper: "the food was poor"
Ulemper: "We missed this connecting flight."
Fordeler: "the staff is top notch"
Fordeler: "very little"
Ulemper: "lousy food. poor movie selection. uncomfortable seats."
Fordeler: "flight crew was very nice,"
Fordeler: "Excellent service. Excellent food! So thoughtful."
Ulemper: "Seat is not premium."
Fordeler: "Prompt; efficient."
Ulemper: "No issues."
Fordeler: "The entertainment choices were excellent"
Fordeler: "Crew was courteous and efficient. Food was not bad."
Fordeler: "Lufthansa provided a great airplane, crew and service. Excellent all around. My favorite airline."
Ulemper: "Nothing to dislike."
Fordeler: "Good food and beverages"
Ulemper: "Headphones are terrible"
Not sure why the gate information would show "boarding" and then "gate closing" before anyone had actually started boarding. Was ultimately sat before the scheduled takeoff time, although takeoff was after the schedule. Favourable flying conditions allowed us to land 5 minutes early, although as there was another plane still sitting at our gate on arrival meant we were ultimately late to the gate (giving gate / disboarding times would be more honest than just the scheduled landing time). Somehow, even though there was a plane sitting at our gate on arrival, when we were allowed to taxi to the gate, there were apparently no ground staff there. What? Even though there was an incoming plane, they went elsewhere? Staff on the plane and the meal service were fine.
Reisen ble kansellert begge veier pga streiken. Snakk om sevice
Billettene våre ble kansellert pga streiken. Nye billetter tur/retur Barcelona kom på 19.500,-
SAS er i ferd med å bli håpløst utdatert for business reisende, dessverre. Man kaller det Plus og selger det inn som en business class, men det er jo bare tull... Reise fra CPH til Island var med Icelandair, full business og topp service, reise fra Reykjavik til Oslo, med SAS, var et svært gammelt fly, gamle og dårlige seter, fullt av mennesker som sild i tønne og dårlig mat. Mens flyet fra Oslo til Stavanger var nytt, alt var bedre men det burde vært motsatt; lengre distanser, bedre komfort, for fullt betalende passasjerer, men det tenker ikke SAS på. Jeg faser ut SAS fra nå av og vil fly mest mulig med andre selskap ut fra Stavanger, så det blir nok mer KLM fra nå av..
Fordeler: "SAS oversjøisk er nesten alltid veldig bra"
Ulemper: "Spørsmål om underholdning og mat bør få et valg med «ikke relevant»"
Fordeler: "Alt"
Ulemper: "Ingenting."
Fordeler: "Very accommodating crew"
Ulemper: "The flight was more than one hour delayed."
Ulemper: "Pay for a coke?"
Fordeler: "I slept the whole way through"
Fordeler: "Seats were comfortable. Nice crew very friendly and attentive"
Ulemper: "No in flight entertainment, but nice overall flight. Would do it again"
Fordeler: "Efficient processing of passengers onto aircraft."
Ulemper: "Not enough characters to express my disappointment."
Fordeler: "easy board, timely departure & nice tea :)"
Ulemper: "seats were small and a bit dirty"
Fordeler: "Easy boarding"
Ulemper: "Seat width"
Fordeler: "Upgraded to business class"
Ulemper: "Flight delayed an hour & half"
Fordeler: "First time using SAS and very pleasant trip"
Fordeler: "Good leg room. Tasty meals. A good variety of entertainment options."
Fordeler: "Setene er behagelige, og selv i SAS Go er det mulig å legge setene lenger ned enn jeg er vant til hos en del andre flyselskaper i samme seteklasse."
Ulemper: "Det er ikke mulig å bestille spesialmåltid samtidig med billettene, man må ringe. Dette virker unødvendig tungvint, spesielt med tanke på at det var ekstra lang ventetid hos kundeservice i den aktuelle perioden. Heldigvis var det mulig å få hjelp via Facebook, men det er visst ikke vanlig."
Ulemper: "Seat was uncomfortable."
Fordeler: "Quality of service and equipment"
Ulemper: "N/A"
Ulemper: "Forsinkelse Lite utvalg av mat"
Ulemper: "Planes are getting old. Seats are not the most comfortable."
Fordeler: "On time and courtesy"
Fordeler: "SAS tilbyr forutsigbart god o tilstrekkelig service i alle avseende."
Ulemper: "Der var alt for litt mat å kjøpe ombord, tok slutt ... unødvendig irriterende på morgenfly."
Ulemper: "In toilets there was no paper"
Ulemper: "Spørsmål om mat og underholdning bør få et alternativ med "ikke relevant" eller lignende, siden det mat evt må kjøpes og siden underholdning ikke alltid er et tilbud."
Ulemper: "Mat og underholdning er enten valgfritt (kan kjøpes) eller ikke-eksisterende og spørsmålene bør derfor kunne besvarer med "ikke relevant" eller lignende"
Fordeler: "SAS is the best airlines !!"
Fordeler: "Hyggelig personale"
Ulemper: "Dårlig luft."
Fordeler: "Clean and good food."
Ulemper: "It was a fine flight. Nothing to worry about. I liked it."
Fordeler: "On time and smooth travel."
Ulemper: "No choice in dinner items."
Ulemper: "Too much meat in meals."
Fordeler: "Everything was good"
Ulemper: "Everything was good"
Fordeler: "great plane and food and crew"
Ulemper: "cant pre book luggage way too expensive for bags"
Ulemper: "I lost my luggage!!!"
Fordeler: "The entertainment module is great!"
Fordeler: "Helt nytt fly, god komfort, god service"
Ulemper: "Ikke noe spesielt å anmerke"
Fordeler: "The food was good, movie choices"
Ulemper: "Little room to move"
Fordeler: "Was upgraded to business class"
Fordeler: "Flights were on time. Crew was great."
Fordeler: "Flight timeliness and crew."
Fordeler: "New seats and entertainment consoles. Smooth flight."
Ulemper: "The food!"
Fordeler: "food and movies were great. appreciated the coffee and tea"
Fordeler: "Flight on time. Meals and service were better than expected. Long international flight was smooth."
Fordeler: "The Plus Seating was really good"
Ulemper: "2 hours delayd and 1 free cup of water-:("
Fordeler: "My seat"
Ulemper: "Crew"
Fordeler: "Food was good. Crew nice and professional."
Ulemper: "Landing was not so smooth."
Fordeler: "It was a wonderful flight and service . Hospitality and welcoming."
Ulemper: "Nothing everything was amazing ."
Fordeler: "Ok"
Ulemper: "Nothing"
Fordeler: "Plane was comfortable and new."
Ulemper: "Nothing really."
Fordeler: "The service was very professional."
Ulemper: "Everything went well."
Fordeler: "Flight was smooth"
Ulemper: "Food"
Ulemper: "The flight was late, real late."
Fordeler: "The airplane have great entertainment system. The cabin crew are very nice."
Fordeler: "Free snack and drinks. Good service."
Fordeler: "The space and the people"
Ulemper: "Nothing"
Fordeler: "Courteous crew"
Fordeler: "The food, entertainment, and service. Waited for me after almost missing my flight."
Ulemper: "Nothing."
Fordeler: "Super fast boarding and smooth takeoff"
Ulemper: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Fordeler: "Speed, professionalism"
Ulemper: "Nothing"
Ulemper: "The room between seats is unbearable."
Fordeler: "The cheese and the bread"
Ulemper: "The unprofessional staff during boarding and food serving"
Fordeler: "Nothing particular"
Ulemper: "Nothing particular"
Fordeler: "Nice crew, free snacks"
Ulemper: "For taller people flying economy sucks . The seats are always to small"
Fordeler: "Good service at gate and on board"
Fordeler: "Short & easy flight"
Ulemper: "All ok"
Fordeler: "Nice food Right in time Police and customs formalities easy"
Ulemper: "Poor comfort in business class No entertainment at all"
Fordeler: "The hostesses were very kind and nice"
Fordeler: "It was on time"
Ulemper: "Food was AWFUL! Better to serve nothing"
Fordeler: "Short, lots of leg space"
Ulemper: "There were not noodle soup ready this time."
Ulemper: "It was delayed"
Ulemper: "There are always delays. Today it was that internet was down."
Ulemper: "the food is terrible."
Fordeler: "On time departure and arrival"
Fordeler: "Arrived on time"
Ulemper: "Cattle car accommodations"
Ulemper: "Clean. Courtesy of staff on plane."
Fordeler: "leg space in plane"
Ulemper: "The crew was not very polite."
Ulemper: "Food was not good."
Fordeler: "Crew was wonderful Helpful, pleasant, capable"
Ulemper: "Waiting for late passengers & their luggage"
Fordeler: "Free drinks and snack!"
Ulemper: "Nothing"
Fordeler: "I like the service of AF"
Fordeler: "Late"
Ulemper: "Late"
Ulemper: "Small leg space"
Fordeler: "The food, the facilities, the seat, everything."
Fordeler: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Ulemper: "Business class seats hard. Did not flatten out for sleep."
Ulemper: "Left a little late for no apparent reason."
Fordeler: "The airplane was new, good food and service."
Fordeler: "Warm and elegant service"
Fordeler: "normal flight"
Ulemper: "i would prefer little bit more comfort."
Ulemper: "To many announcements on a overnight flight."
Fordeler: "Boarding and such was straightforward and easy"
Ulemper: "Everything is uncomfortable"