Finn billige flyvninger til Roma

Fordeler: "Great service in 1st class"
Ulemper: "All good"

Ulemper: "Rude ground staff at Athens airport, unable to check in online prior to flight, had to wait in line for over an hour for a connecting flight and run to the gate to then be told I was on standby for my next connecting flight. Poor customer service, no headphones given even though all seats have tv screens - such a small thing can make a difference to overall experience eg providing headphones. The check in and boarding forbthis flight was an absolute joke. Two men were about to have a fight due to how irritated everyone was for standing in line for so long. No need whatsoever. Meanwhile 3 staff sat at the ticketing desk and just watched the line grow! When I asked for assistance they brushed me off as if I were a flea! Athens Swiss airlines ground staff are up there with the worst customer service I’ve seen."

Ulemper: "Need more leg room"

Fordeler: "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Ulemper: "Maybe just change the quiche. Very dry"

Fordeler: "plane was clean"

Fordeler: "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
Ulemper: "Nothing"

Fordeler: "Upon arrival in ZRH, there was a separate small bus for the business class passengers. It was nice to not have to wait for all passengers to deplane before being transported to the terminal."

Ulemper: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."

Fordeler: "It was a lovely easy flight, always lovely flying star alliance."
Ulemper: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Fordeler: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Ulemper: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."

Fordeler: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Ulemper: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."

Fordeler: "Leg room always an issue. Crew really great."
Ulemper: "Gluten free option"

Ulemper: "1.5 hour delay departing put a slight damper on this flight but otherwise it was fine."

Ulemper: "They asked me to pay for my luggages. It is strange"

Ulemper: "Missed flight. Misplaced checked bag. Filed complaint with Swiss."

Fordeler: "I was offered to check in my carry on, it was nice."
Ulemper: "I was told a wheel chair would be available to help me get to Terminal E in Zurich. I had literally TO RUN to catch my connecting flight to NYC since the chair was not their for me in Zurich. I almost missed my flight. I am a 79 years old woman. That was one terrible experience."

Ulemper: "We were happy with everthing"

Ulemper: "Haven’t got there yet!!"

Fordeler: "Crew was kind and gracious."
Ulemper: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."

Fordeler: "A nice crew n my seat next to me was empty so I can sleep well..."
Ulemper: "Maybe give every passenger a bottle of water..."

Ulemper: "nothing"

Ulemper: "45mn late"

Fordeler: "The space of the seat is wide. Nice chocolate."
Ulemper: "First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking."

Fordeler: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Ulemper: "A slight delay"

Fordeler: "Swiss quality, punctuality and reliability."
Ulemper: "No negatives."

Ulemper: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Ulemper: "Having no entertainment in the flight"

Fordeler: "Nice cabin, clean . Friendly crew"

Fordeler: "Left on time. Quick flight."

Fordeler: "The crew was very helpful & friendly"
Ulemper: "The a/c or fans were on too high"

Fordeler: "There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face."

Fordeler: "Service and Aircraft B777"

Fordeler: "TV screens and movies. Food was great."

Fordeler: "Spacious Aircraft, nice business class, friendly crew, punctual flight"

Fordeler: "Swiss Lounge, food excellent."
Ulemper: "everything was very good"

Fordeler: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Ulemper: "N/A"

Fordeler: "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Ulemper: "Nothing, everything was superb"

Fordeler: "I had a wonderful experience the whole way through."
Ulemper: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."

Fordeler: "Good food for economy , good selection of new releases movies included , small seat and leg room but not terrible"
Ulemper: "Made us check our carry on bag because it was too heavy and was told to get it from baggage claim on our connecting flight for it to never show up then waited in line for missing luggage for them to tell us they transferred it and would be waiting at the final destination"

Fordeler: "On time and good service!"

Ulemper: "The way the movies, needed extra parts. No touch screen"

Fordeler: "The length of the flight"
Ulemper: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Ulemper: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Fordeler: "Good flight"

Fordeler: "Food"

Fordeler: "Good and fast service"
Ulemper: "The size you allow for the hand baggage is insufficient"

Ulemper: "Delayed again"

Fordeler: "Cabin crew were friendly, efficient, courteous Refreshments generous and excellent. Good movies."
Ulemper: "Rather than boarding economy passengers by row number, there is a free-for-all at the gate, and tedious blockage in the aisles as passengers wait for others to place carry-on luggage. More leg-room than United, but still a bit crowded for tall people. VERY BAD DESIGN of arm-rests, which do not go up all the way into the seat but instead jut out at an angle."

Fordeler: "choice of movies were very bad"

Ulemper: "They cancelled my flight"

Fordeler: "The customer service, the seats were comfortable and the food was great"

Fordeler: "Nothing"
Ulemper: "Worst ever airline in the world charged me for Cary on bag $430 for weight 8.7kg from Oslo Norway to adiss ababa Ethiopia I recommend no one has to fly with Turkish airline poor customer service"

Ulemper: "Vegetarian food. 30% of people are vegetarian"

Fordeler: "The flight and crew were excellent. Turkish Airlines business is always good."
Ulemper: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."

Fordeler: "Comfortable for that sort of journey"
Ulemper: "N/a"

Fordeler: "Entertainment and food are always reliably good on Turkish."
Ulemper: "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."

Fordeler: "The flight departure was on time"
Ulemper: "N/A"

Ulemper: "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"

Ulemper: "Flight was delayed - missed connection in Istanbul"

Fordeler: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"

Fordeler: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Ulemper: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."

Ulemper: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Fordeler: "Everything good"

Fordeler: "check in..Gatwick S."
Ulemper: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Fordeler: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Ulemper: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Fordeler: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Ulemper: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."

Fordeler: "Excellent service. Very tasty food."
Ulemper: "Too many voice announcements, interfering with the entertainments system."

Fordeler: "Great good entertainment n crew provided warm and courteous service"
Ulemper: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."

Fordeler: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Ulemper: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"

Fordeler: "The plane was too hot"
Ulemper: "Plane too hot"

Fordeler: "Food is really decent in economy. Good portions and variety."
Ulemper: "Leg room seems tight compared to other airlines."

Fordeler: "Food as per.always was.great and choice of entertainment also good."
Ulemper: "Bording was delayed because of inbound flight delays."

Fordeler: "Food and service in business class were exceptional."
Ulemper: "Lie-flat seats hard as plank boards!"

Ulemper: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"

Ulemper: "My bag was lost"

Fordeler: "Food and crew amazing..I guess Turkish airline going to be best"

Ulemper: "Trip delay"

Fordeler: "Entertainment options good"

Fordeler: "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Ulemper: "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."

Ulemper: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"

Fordeler: "Inflight service was good."
Ulemper: "Seat was a little uncomfy"

Fordeler: "Plane clean, newish. Went up, took us there, landed."
Ulemper: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."

Ulemper: "Small seats in the economy class"

Fordeler: "Nothing"
Ulemper: "The counter could not find my reservation a d they said because i booked online i had to go to another counter and then back to check in. It was pretty stressful"

Fordeler: "E"
Ulemper: "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."

Ulemper: "The boarding was a little more chaotic, but the host airport has a major influence on that process."

Fordeler: "The seats are not as luxurious as the international. They do not recline that much and are not pods. No surprise as that is similar to the US. But it was only a 3 hour flight so was fine. Food was same as first trip, solid.. Staff was very friendly."
Ulemper: "Flight was delayed 2.5 hours. They did not communicate at all the reason. Takeoff was supposed to be 8.30pm, didn’t take off until 11pm. Sat on the tarmac for over an hour and the crew or pilot did not say a word. The beverage service again was lacking compared to other international business class flights I’ve taken."

Fordeler: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Ulemper: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"

Fordeler: "Overall it was ok. I enjoyed the leg space."
Ulemper: "I suppose it's just a matter of different manners"

Fordeler: "All is good"

Fordeler: "kayak was poop for help for me."
Ulemper: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"

Fordeler: "Seat space continued to be better than BA. Nice surprise to get an evening meal on the last leg to Rome. I actually was able to sleep a bit on this smaller airplane as well. Crew went out of its way to help people board and load bags overhead. They seemed very attentive, and tried to provide extra drink options even."
Ulemper: "Boarding process at IST was a challenge. We left from a remote gate, and the agent didn't seem interested in the boarding process. I heard no announcements, maybe because it didn't matter as everyone was crowding the door 15 minutes before boarding began. The agent seemed perturbed, but I've seen it on almost every Italian bound flight. No one wants to wait. It is actually a bit amusing to watch the struggle between boarding policies and a group of people who seem determined to ignore them. The buses were also pretty well packed. More so in Rome than IST. Not much organization in loading at either place. After all the passport control they left us to walk outside to wait for the bus. Maybe you can tell I'm not a fan of remote gates."

Ulemper: "Nothing"

Fordeler: "I enjoyed the flight!"
Ulemper: "Not applicable"

Fordeler: "I am a disabled passenger. Turkish look after me well."
Ulemper: "No complaints. Good service"

Fordeler: "Food"
Ulemper: "Disorganized boarding process -- did not matter what Group you were in. Also instructions at gate were not said clearly in English nor were they repeated."

Fordeler: "Same!"

Fordeler: "Everything was fine on this flight."
Ulemper: "Everything was fine on this flight."

Fordeler: "Everything was well taken care of."
Ulemper: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Fordeler: "Great food. Nice staff."
Ulemper: "Make a rule that people cannot put their seats back. People in front of us were rude and kept their seats back the entire flight, even after we nicely asked them to not have the seats back so far. Would prefer that seats did not move at all. I would never recline my seat in consideration for the person behind me. On an 11 hour flight, this is a big deal."

Ulemper: "This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly."

Ulemper: "Only reason I chose Lufthansa was that I was informed that 23kg of checked in luggage was included. It was NOT. I don't care whose fault it is. Lufthansa still says that this is included on their website. I demand reimbursement."

Fordeler: "Reliable airline."
Ulemper: "Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better."

Fordeler: "Crew was thoughtful"
Ulemper: "Seats were uncomfortable and the food was not worth eating"

Ulemper: "Luggage did not arrive."

Fordeler: "The airline staff was great. Everyone really helpful."

Fordeler: "The flight attendants were wonderful."
Ulemper: "You take a bus to reach the plane and the seats are uncomfortable without any entertainment systems. Thankfully the flight was only 1.5 hours."

Fordeler: "The flight attendants were friendly, and service was fast. The snack was a chicken and carrot sandwich. It was good."
Ulemper: "The boarding was delayed twice and no explanation was given by the staff. We arrived 1 hour late."

Fordeler: "Nice crew."
Ulemper: "Very cold. Always very cold in premium economy section on LH 747-8."

Fordeler: "Good service."
Ulemper: "Nothing."

Fordeler: "The staff were very friendly; more so on this flight than the last flight. I booked seats for the emergency exit knowing it gives more leg room."
Ulemper: "My baggage was not on the carrousel that was listed on the display, it took a long time to get my bag and it caused me to be late to check into my lodging."

Ulemper: "Didn't like the fruit dish or the liverwurst type meat."

Fordeler: "Much shorter flight time."
Ulemper: "My experience on the second flight was completely different from the first. Staff was not as friendly. Food was bad. No entertainment due to short flight time. Not as good of an experience."

Fordeler: "It was overall a great flying experience."
Ulemper: "One of my connections was way too short. I almost missed my flight. I had to run!"

Fordeler: "Boarding was automated gates was easy."

Fordeler: "Once again, the in-flight crew was excellent."
Ulemper: "The Frankfort airport is a nightmare. They have loooooooong gateways, so when I Finally got through security FOR THE THIRD TIME, it’s a 10 minute, speed-walk to the gate. Again, a flight delay was the only thing that made the connection possible. I made it to the gate with 3 minutes to spare, so no time for the bathroom, no time to get lunch or even a bottle of water, no time period. And at the end of it all, my bag is lost."

Fordeler: "There's nothing much that's positive to say about this leg of our journey."
Ulemper: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"

Fordeler: "The service to clients number one. I like"

Fordeler: "Served sandwiches even though 1.5 hour flight."
Ulemper: "Slow and unorganized boarding. Crew was not outwardly friendly."

Ulemper: "Having to go through passport control and security a second time took too much time for the connection between flights."

Fordeler: "Lufthansa and SAS. A great combination."
Ulemper: "Nothing to not like."

Fordeler: "Efficient crew. Quick service, quick flight."
Ulemper: "No negatives."

Fordeler: "Upgraded from premium to Business class. Very good service and a good night slep."

Fordeler: "Quick loading and departure."
Ulemper: "The gate changing 3 times."

Fordeler: "Same as above."
Ulemper: "Same as above."

Fordeler: "I liked the food and courteous staff. Our flight was on time in order to connect to our next flight. They assisted us to our waiting wee Lchairs."
Ulemper: "Everything was ok. Nothing I did not like on that flight"

Ulemper: "Short flight so no entertainment provided or needed."

Fordeler: "The crew was great, the food wasn't bad and the seat was comfortable and I am very tall"

Ulemper: "Delay for one hour"

Fordeler: "Short flight, not much to say about it."

Fordeler: "This leg of light was good. Service on board was very good."
Ulemper: "no complaints."

Fordeler: "The crew. They made an uncomfortable flight acceptable."
Ulemper: "Boarding confusing and flight experience poor. The crew was the only nice part. The rest, not worth the money."

Fordeler: "It was on time :)"
Ulemper: "I booked wheelchair at Oslo airport, but my father did not get it at Frankfurt."

Ulemper: "The boarding gate was changed three times. I fell asleep at one of the gates. Luckily I woke up and realized the second change in time to still make it there."

Ulemper: "We couldn't check in for the next flight when we departed from Oslo. Disappointed we had to wait until arriving in Frankfurt. Something about not being partner airlines."

Fordeler: "On a flight from Oslo to Germany to Charlotte, we only had 55 minutes to connect in Germany. Lufthansa held our plane due to their error in some runway and docking issues and we, as well as 25 other were escorted to our connection by Lufthansa staff. Excellent customer service even though it was their fault. They just did the right thing and did it well."
Ulemper: "I would have expected that there be much more time for gate connections. If you have ever been in the Munich airport, it is very large and navigation takes time.."

Fordeler: "Our flight from Frankfort to Munich was late. Luftansa sent a representative to our flight to make sure we and others from our flight got on to the flight to Charlotte. How awesome! Plane needs more leg room."

Fordeler: "After so many domestic flights of being shuffled around and interacting with flight attendants that seem to not like their jobs much and passenger's are just an annoyance, flying abroad on Luftansa was quite a different experience! The flight attendants were polished, professional, and actually wanted to provide a service. Their interactions made me feel like I was cared about and that they wanted my unique needs to be met. This made a 10 hour flight an enjoyable experience which I certainly didn't anticipate."

Fordeler: "very little"
Ulemper: "lousy food. poor movie selection. uncomfortable seats."

Fordeler: "flight crew was very nice,"

Fordeler: "Excellent service. Excellent food! So thoughtful."
Ulemper: "Seat is not premium."

Ulemper: "Our flight from SFO to Frankfurt was cancelled and we were re-booked on a very bad itinerary."

Fordeler: "Enough room for short flight, flight staff was fabulous. No recommendations or complaints."
Ulemper: "Everything was great"

Fordeler: "Lufthansa provided a great airplane, crew and service. Excellent all around. My favorite airline."
Ulemper: "Nothing to dislike."

Fordeler: "Nice crew"
Ulemper: "Small leg space"

Ulemper: "It was a transatlantic flight in coach. There is no way to make that a pleasant experience. Entertainment system was down. Ran out of one dinner option."

Ulemper: "Lost my Baggage for 2 days."

Fordeler: "this flight was short and sweet!"

Ulemper: "Breakfast was just a roll. I would have preferred eggs."

Fordeler: "Professional crew"
Ulemper: "Depart on time"

Ulemper: "Seat spacing is small, to the point that it's impossible to remain in the seat few hours without physical pain in your body"

Ulemper: "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"

Fordeler: "Nice flight attendants,"
Ulemper: "Timeliness"

Fordeler: "Plane was clean. Staff helpful"
Ulemper: "We booked our seats online and later at check in received boarding passes with totally different seats. Ordered kids meals and was informed that they dont have any for our kids :("

Fordeler: "crew was great ,seats was better than good"
Ulemper: "nothing"

Fordeler: "The crew was great."
Ulemper: "My seat would not recline at all"

Fordeler: "Food and workers were great"

Fordeler: "Departed on time, smooth sailing."
Ulemper: "no entertainment available"

Fordeler: "Amazing"
Ulemper: "Nothing"

Ulemper: "Staff is not friendly, does not offer assistance or ask if you need anything."

Ulemper: "My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it."

Fordeler: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Ulemper: "Nothing!"

Ulemper: "small seats,no LCD for each one,food nor so good."

Ulemper: "Passengers should be notified of the process of changing airplanes at Vienna. What a nightmare. We were scheduled for 50 minutes between flights. Not really enough. If we were aware of what was required it may have helped, however the distance we had to walk was rather extreme."

Fordeler: "Service was outstanding!"

Ulemper: "lost connection"

Ulemper: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."

Ulemper: "Flight was cancelled on the first day. I had to call to find out that I was rebooked on a flight the next day."

Fordeler: "The staff was very friendly and professional Even got some sleep, not easy on economy seats but on this flight they were actually good."
Ulemper: "The other travelers were loud rude and didn't listen to instructions. Also clapping loudly upon landing and it's very annoying. Parents don't take responsibility for their children."

Fordeler: "Medical help"

Fordeler: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"

Fordeler: "Fast disembark. Used both ends."
Ulemper: "No entertainment. Luckily, it was late or I would have missed it because my previous plane was so late."

Fordeler: "Nothing, we never got to go on our flight to Vienna. The only good thing is the manager, Servando, found us an alternative route after some delay. Even then, we had to haggle and really fight for fair treatment for a mistake that was 100% the airline's fault."
Ulemper: "Our seats were involuntarily given away by the airport staff. We were never notified until we were scanning our tickets to board in. At that time, we had already checked in and received our boarding passes, as well as checking in 3 bags while we were traveling with a large group. There was no way we wanted to volunteer our seats, especially since we had a transfer flight to catch. We clearly stated we did NOT want to volunteer our seats at the ticket counter. No staff notified us until we were about to get on the plane to board. The flight supervisor was very rude and unprofessional, offering us no alternative solutions. I was really disappointed with such a grievous mistake by the airline, and I would not recommend flying Austrian Airlines unless it was absolutely the only airline available. They need to fix their processes for authorizing when they volunteer a passenger's seat. This caused our group a lot of stress and almost became a logistical nightmare."

Ulemper: "Let some people pass first even though they arrived after us and we al had same tickets (or gave preference for no apparent reason), I did tell thecgate agent and he apologized"

Fordeler: "Good attention and food"

Fordeler: "Not much!"
Ulemper: "No one available nor willing to help with checking process. Told to just try the checking machines."

Fordeler: "The cabin temperature was ok"
Ulemper: "Check-in lady rude. Bag of salt crackers on plane. Flight crew not helpful."

Fordeler: "Nothing stood out compared to other airlines"

Fordeler: "Short flight, no major issues."

Fordeler: "The outbound flight from Vienna to IAD had much better service. The return flight from IAD to Vienna, the crew didn't come back to refill water or ask to top up drinks. The food choices were more limited. The entertainment system on the flight needs a larger selection."

Fordeler: "People at the desk didn't know or don't wanna say much why we have no plane"
Ulemper: "I arrived at Vienna on time but to Skopje we had no plans and we hade to wait till 13:40 to board"

Fordeler: "The cabin was clean and comfortable. The crew was efficient and friendly. We departed early and arrived early and the entertainment was just what I wanted."
Ulemper: "Nothing - it was a great flight"

Fordeler: "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."

Fordeler: "The crew"
Ulemper: "The food and the boarding at Vienna airport"

Fordeler: "Plenty of food and drinks, pleasant crew"

Fordeler: "The actual flight was professionally well-handled"
Ulemper: "Someone from the airlines needs to help people transferring at Paris airport. I was sent to three different terminals (which required two different bus transfers) to get to my United flight to the states. I had been warned by a friend that the Paris airport is the worst. It is! And the airlines should bear some responsibility for the lack of clear information. I could write about this for a long time."

Ulemper: "Oversold the tickets on my flight and put me on standby. Needed to change the flight and all my plans."

Fordeler: "The food was very good! And the movies you could choose too."

Fordeler: "Alt gikk smertefritt og maten var veldig god! Ble møtt med meget god service."

Fordeler: "On time, comfortable flight"

Fordeler: "The flight was quick with a light meal once we were at cruising altitude. Friendly staff."
Ulemper: "I have no negative comments about this flight. Everything went well."

Ulemper: "We finally had to resort to twitter to do our check-in which was only for the second part of the journey."

Ulemper: "We paid in advance for Do & Co meals but the crew did not notice we had done so. We had to ask them to go find them, and by then there was not enough time left to heat them and eat them"

Ulemper: "I had no notification about luggage fee in airport upon registration."

Fordeler: "More leg room than we had on Swiss Air from Chicago to Vienna via Zurich. In flight food was excellent. Staff was friendly."

Fordeler: "I am gluten free, and the stewardess knew what foods I could eat of the desserts and snacks, and I appreciated that there was food that I could eat."

Ulemper: "Flight to Vienna cancelled. Driven to Munich instead. 6 hour wait until flight to Nice. Arrived 8 hours later than scheduled."

Fordeler: "The only positive aspect about this experience was the crew on board the plane. They were pleasant and efficient."
Ulemper: "The true cost of this ticket was extremely poorly communicated. The baggage policy was not clear when I purchased my ticket, and I was charged an additional 30 Euros upon boarding to check a bag that met the carry-on size requirements (I had looked this up ahead of time), but because it was in addition to my purse (which fit under the seat), I was forced to pay to check it. Had I been aware that this ticket only permitted a purse-sized carry-on when purchasing the ticket, I would have selected a different ticket/carrier entirely. What was even more confusing was that I had flown on a similar ticket from London to Vienna, and didn't have any issue bringing a carry-on and a purse, so of course I was surprised when they told me I had to pay an additional 30Euro for the same two bags! When I tried to explain this to the agent, she argued with me and was very unhelpful. Overall, a very negative experience on Austrian Air. I will not be returning."

Ulemper: "you pay austrian but flights are operated by diff. companies regularly delayed or cancelled flights eg. last one - 3hours delay no info provided no info ahead any question?"

Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."

Fordeler: "Comfort"
Ulemper: "Internet"

Ulemper: "All of the less than good, obvious!"

Fordeler: "Fast boarding"
Ulemper: "Slow in refuelling, got us delayed for 40-"

Fordeler: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Ulemper: "Not being to help on the ground in Copenhagen with delta issues"

Fordeler: "Reclinable seats."
Ulemper: "The food!! The lights could be dimmed as it was a night flight."

Fordeler: "Fantastic gate agents!"
Ulemper: "The food was terrible."

Ulemper: "KLM crew exceed our expectations"

Fordeler: "Likte at det var punktlig og at de serverte drikke"

Ulemper: "Entertainment"

Fordeler: "Crew was ok."
Ulemper: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Fordeler: "Crew was fantastic."
Ulemper: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Fordeler: "It was all fine"
Ulemper: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Fordeler: "The crew was amazing and the food was great."
Ulemper: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Fordeler: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Fordeler: "Good comfortable seat with extra leg room. Pleasant crew."

Fordeler: "The crew was really friendly."
Ulemper: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Ulemper: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Fordeler: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Fordeler: "Easy to board and easy flight."

Fordeler: "Food was excellent, service from staff was friendly, and entertainment options were great."
Ulemper: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Fordeler: "Professional crew. Good boarding."
Ulemper: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Fordeler: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Ulemper: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Fordeler: "Sound was broken on my TV set!"
Ulemper: "Called stewardess twice to assist. No response!"

Ulemper: "We did not get two of baggage at the destination."

Fordeler: "Good service onboard, good food. On time."

Fordeler: "Nice flight, nice crew, and a nice experience."

Fordeler: "Food was good and crew members were very nice"
Ulemper: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Fordeler: "Very friendly service!"

Fordeler: "The flight crew was nice. Plane departed/arrived on time."
Ulemper: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Fordeler: "The staff was extremely pleasant. Food was good!"
Ulemper: "Have no complaints"

Ulemper: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Fordeler: "Good multi media access and content"

Ulemper: "Two hours delay in the start."

Ulemper: "OLD plane without comfort or entertainment"

Fordeler: "Airline staff good and professional"
Ulemper: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Fordeler: "I really like the spaciousness, the plug ins and general service"
Ulemper: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Ulemper: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Fordeler: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Ulemper: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Ulemper: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Fordeler: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Ulemper: "Nothing. This is filler text to meet min characters."

Fordeler: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Ulemper: "Nothing. This is filler text to meet the min. characters."

Fordeler: "Food and staff were great"
Ulemper: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Fordeler: "Alt"
Ulemper: "Kommer ikke på noe"

Fordeler: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Fordeler: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Ulemper: "No complaints."

Ulemper: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Fordeler: "The crew was very nice and helpful."
Ulemper: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."

Fordeler: "Crew was excellent"
Ulemper: "Economy was very tight! Seats were uncomfortable"

Fordeler: "We really liked the KLM people, from the check in crew to the flight attendants."