There was a delay and none of the crew was able to explain what was happening. Instead they played with their phones.
Ulemper: "Late and bad communication"
Ulemper: "Food, all flights—ugh!! Basically bad school lunches."
Ulemper: "Nothing !! Thanks for everything"
Ulemper: "This was in no way a legal connection for an international flight - we had only an hour to get from our flight onto the plane going through customs and everything else - we have Global Entry otherwise there is no way in the world we would have made our flight and ou bags did not make it."
Ulemper: "Food is mediocre at best and selection doesn't vary."
Fordeler: "The crew was excellent.My only complaint was as we were sitting in row 54 the crew made too much noise during sleeping time.Other than that they were very helpful and very nice.It was our first time flying Iberia.It was very enjoyable.I will be happy to recommend bthem."
Ulemper: "All processed food. GMO’s. No organic options."
Ulemper: "Gbhbhfhyhyugfrrfffffgggffccxccccvvgfcvgvggbbvvgcvvv. B"
Ulemper: "I was not informed about having to pay for checking my luggage and it did not even showed at the Iberia website when doing my online checking. I had to pay a total of $50, $25 each way, in Madrid. I was never informed of this in Boston or, again, while processing my checking using Iberia’s website."
Fordeler: "Arriving at my destination, safe, sound and on-time."
Ulemper: "The crew could have been a wee bit more friendly/looked like they didn't hate their job. The onboarding process was just short of disastrous."
Fordeler: "On time overall, no delays"
Ulemper: "Boarding was awful and no food at all, it is a 3 hour flight and not cheap but even water cost"
Fordeler: "It was a very busy due to the fact that we,left 40imutes late and Iberia was also late when we left Madrid but they took care of me to make sure I did not miss the connecting flight"
Ulemper: "The food could be better"
Ulemper: "I wish there was a bigger selection of movies and tv-shows to watch."
Fordeler: "The movie/tv selection was extensive"
Ulemper: "I’ve never had such a bad meal on a plane. I don’t expect fine dining but I felt sick to my stomach afterward. My flight sat in by the tarmac for an hour. I only made my connection because that flight was also an hour late. Boarding was really chaotic."
Fordeler: "Food and entertainment were okay."
Ulemper: "Iberia was unable to ticket us all the way through to our final destination when we checked-in at our origin (Faro). We then had to go through an arduous process to get handwritten boarding passes in Madrid. This put us at the end of the line for boarding. Then the gate agent refused to let us board because the boarding passes Iberia customer service wrote and stamped didn’t have ticket # on ithem. The gate agent made it clear that it was all on me to go back to the agent at customer service to get it addressed and make it back in-time. The other passenger was my 80 year old mother who a I had to leave unaccompanied at the gate so i’d have some chance of running across the terminal and making it back in-time, which fortunately I did. The complete lack of interest in helping or even acknowledging that this was their mistake is the reason why I will never fly Iberia again."
Fordeler: "Crew for business class was much better than Economy, Nice menu."
Ulemper: "No entertainment, I know is a short flight but still there should be at least an internal wifi with movies to be seen on PAX devices."
Fordeler: "The entertainment system is pretty good. Touch screens work great, and you can charge your phone. The plane itself is fairly up-to-date, and the headrest is adjustable and very comfortable."
Ulemper: "I am 6' / 183cm and 210lbs / 95 kg. The seats are quite narrow, and little legroom. I don't think I'll fly them again."
Fordeler: "fast boarding"
Ulemper: "food is expensive"
Fordeler: "Heathrow Airport has a lot of stores to keep you occupied"
Ulemper: "Late notice of where our gate was located. By the time we got the news, we went to our gate and the people were already boarding"
Ulemper: "Mistake Kayak or its subcontractor made in listing the name of my wife incorrectly. This created a real hassle in getting a boarding pass in her name"
Fordeler: "On time. Polite crew. Plenty of USB chargers."
Ulemper: "Crowded waiting area. Seats do not recline. Expensive food on board. Entertaining is only for people who sign-up to ‘another’ website. Iberia already has too many websites, users and passwords."
Ulemper: "Tray table had mold growing on it. And Iberia airlines operated flight masked as British airways"
Ulemper: "Slow service by the flight attendants; poorly stocked food options. perhaps it’s a European thing with budget airlines but to pay for water is unacceptable."
Fordeler: "Landing was perfect"
Ulemper: "Everything was fine"
Ulemper: "We were in JFK for over 24 hours being lied to and being promised that our flight to Madrid although late would leave that day. We were changed from boarding door to boarding door, we were told that there were no hotel rooms available in New York that they could place us in and told that they were testing a plane and as soon as it was confirmed it could fly we would be on it. At approx. 1am or a little after we (the passengers) from the flight were located at boarding door 7 and they brought an Iberia plane right by the windows in hopes that we would be put at ease at the sight of a possible flight only to find out that there are no flights out of JFK after 1am. The lies they told and or lack of truths was very frustrating"
Fordeler: "Movies were good, seats were OK"
Ulemper: "Paying $85 for a 2nd bag"
Ulemper: "1 hour delay upon arrival die to no available gates"
Ulemper: "First leg of flight, the most uncomfortable seats. I had literally no leg room. Will never fly them again. Second leg different aircraft, much newer. Happier crew better food. But still won't fly them again because of the first leg. It was unacceptable"
Ulemper: "arrival and departure times, overall service"
Ulemper: "The customer service people were the least sympathetic and least helpful people I have ever met. They did nothing to accommodate us."
Fordeler: "The entertainment was good and some flight attendants were very polite."
Ulemper: "The last thing I would ever expect from a flight attendant is negligent behavior. A child aged around 5 years old clearly unattended by parents throughout the entire 9 1/2 hour flight to Chicago was not only being disruptive but his behavior could have placed him in danger. From banging the table shut successively against the chair, to walking on top of the seat and placing his hands in the monitor behind him not allowing me to see my screen. Furthermore, his feet and legs dangled and kicked the person immediately next to him across the aisle, creating a dangerous environment for himself and for others as he could have gotten hurt from somebody or a cart passing through. I proceeded to express my concern for the child's safety and the flight attendant expressed these matters are delicate and refused to engage the parent in any type of conversation. This child's screams and incessant yelling lasted the entirety of my flight, hindering ANYBODY from sleeping or watching their entertainment without interruption. Hopefully in the future when faced with not only an extremely disruptive family but a clinically uneasy child, flight attendants will make an effort to at least announce the importance of respecting other people's flight experience. Needless to say this is the very last time I ever fly Iberia. This matter was not only brought to the crew's attention once but three times by three different people."
Fordeler: "great leg room and food"
Ulemper: "I was told i would be able to book my seat 24hrs before my flight. I was on the phone while i was on vacation trying to do so and was told it wasn't possible after 4 hours going back and forth with them."
Fordeler: "Crew was friendly and service was great. Food good and had a great selection of movies. Thanks."
Fordeler: "Helpful staff."
Fordeler: "Reasonably good service. They might be good for their local / domestic customers. They need to improve their service standards to match global air travelers"
Fordeler: "All went well!"
Fordeler: "Crew was courteous and friendly. They provide great customer service."
Ulemper: "Food choices limited. Entertainment limited. Seats are very tight. Not very comfortable."
Fordeler: "Direct flight. Great service."
Fordeler: "Thought the crew did a good job."
Ulemper: "3 people in my group; not seated together; given different boarding groups; I was TSA pre-check, they weren't. Food was horrible. Plane was cramped and DIRTY. In flight entertainment useless since small screen was too far away for me to see. Despite Iberia flight number, this was an American Airlines plane and crew."
Fordeler: "Good seat , short flt. Too short for food."
Ulemper: "Did not know I would have to pay extra for luggage. I may have overlooked something when I booked."
Ulemper: "I am still waiting for my luggage."
Fordeler: "I liked the entertainment, the food and the good service from the ladies and gentlemen"
Ulemper: "Kept us waiting for five hours"
Ulemper: "The seat did not recline, a bit ridiculous for a plane that size"
Fordeler: "Nothing. No luggage. Trip ruined and still getting run around in day 3. Poor poor customer service or customer care. Never fly them again."
Alt er bra, ingen problem.
Fordeler: "Great you provide ways to keep busy on the plane for long flights!"
Ulemper: "Something needs to be done about carry on baggage. On this flight alone, I counted 80+ people who had to pay for carry on luggage because it also included our backpacks. There were a lot of angry people. Paying $85 for my carry on that alone didn’t weigh 10kg was ridiculous. I’ll be looking into other airlines for my future trips."
Fordeler: "Rakk ikke flytoget, fordi det gikk FØR det sto at det skulle gå. Ble derfor for sein til flyet.."
Fordeler: "Kule karer i besetningen"
Ulemper: "Trangt når den i midten sitter bredbeint"
Fordeler: "Amazing crew, access to lounge, brand new Dreamliner!"
Ulemper: "Food and entertainment are somewhat bland and the choice is limited."
Fordeler: "This flight was also delayed. Our bags never made the connection and waited 2 hours at the baggage terminalwith no support or answers."
Ulemper: "Legroom. Complimentary coffee."
Ulemper: "Det var veldig trangt fly med altfor lite benplass."
Fordeler: "The crew was very attentive. The Dreamliner was clean and very nice. Seats were good. Food was good. Entertainment was excellent. they gave blankets,but not pillows (but I did not ask for one.)"
Fordeler: "Gikk veldig raskt. De ansatte var hyggelige"
Ulemper: "3.5 hr delay with no word on why. Sat on the runway in NYC for another hour. Same flight was cancelled yesterday. Get your stuff together, Norwegian."
Fordeler: "Kom frem i live"
Ulemper: "Renhold, søppel og mat i setene. Veldig varmt i flyet før avgang og ble sittende en stund før avgang."
Ulemper: "The boarding process could be better organized. There is just one large line and it’s like a free for all. There are zones on the tickets but they didn’t board by the zones"
Fordeler: "Reasonably a lot of room for economy class. I was very comfortable on a long-haul flight."
Ulemper: "The boarding process in Norway is a bit of a mess, but not the fault of the airline. We had a delay arriving at the airport and they could have done a bit better communicating what was going on."
Fordeler: "I slept"
Ulemper: "They just opened the gates and ran away and let people board. It was CHAOS"
Fordeler: "This was one of the most comfortable and enjoyable international flights I have been on in years."
Ulemper: "The boarding lineup in Oslo is a bit jumbled but if that’s all I have to complain about it was a great experience."
Fordeler: "Not much"
Ulemper: "Dozens of passengers, myself included, were forced to check their carry-ons at the gate and pay for it due to Norwegians strict weight policy. To be honest this felt like I was being swindled and it ruined the rest of the experience for me. Do not be tempted by the low fares they offer."
Ulemper: "att det inte blev den tiden på flyg ifrån Gardemoen som jag bokade skulle flyga kl 9tiden men blev 15tiden"
Fordeler: "Crew friendly and attentive. Seats in Premium really good."
Ulemper: "They made everyone vacant the gate area and stand for at least 45 minutes prior to boarding. Flight was rescheduled to leave 1 hour and 05 minutes later than advertised then was approximately 25 minutes later than that leaving. This was my first time flying with this airline and l will have second t"
Fordeler: "Supert at den sure passasjeren i midten flyttet seg til kjente annet sted i flyet. Hun var sur fordi jeg hadde plass C som hun ville ha, jeg ba henne flytte seg til sin plass på en høflig måte. Det er en grunn til at jeg reserverer på forhånd."
Ulemper: "Maten var under enhver kritikk. Helt ihjelkokt i microen. Det som skulle være broccoli var blitt en grønngul gugge. Gulrøtter uten substans, og til slutt mørt kjøtt. Men alt for salt. Åja, glemte fløtepotetene. De var så mye varmet at den var brun og tørr helt igjennom."
Fordeler: "Ganske god mat."
Ulemper: "Alt for varierende temperatur ombord. Det gikk fra iskaldt til kjempevarmt flere ganger. To runder iskaldt og to med kjempevarme. Det må vel kunne gjøres noe med?"
Ulemper: "Avgangen var avlåst slik at vi ikke hadde noe sted å sitte ned mens vi ventet på avgang"
Fordeler: "Everyone was nice and the flight was smooth and restrooms were clean."
Ulemper: "I meant to write my Paris to Oslo review on the Oslo to LA review for what could be better. Like I mentioned the food was not good, please get rid of that white noodle coconut soup in a cup, there’s no way anyone likes it and more episodes on some of the shows like Friends"
Ulemper: "20 hours of flying and there was a very limited selection of movies to watch, but all passengers are required to watch a very bright video of one of your planes flying through the sky for the last 20 minutes of the flight. Please include some snacks and water during international flights."
Ulemper: "After having no issues with my carryon on my first Norwegian flight of the day, I was forced to pay 650 NoK to check my carryon as we were boarding my flight from Oslo to New York. This was just ridiculous because my bag fit in the overhead bins just fine and there we’re many empty overhead bins"
Ulemper: "Internett virket bare tidvis og ikke i begynnelsen"
Ulemper: "To be honest, at least a glass of water could be offered"
Ulemper: "Både tur og retur var forsinket med 30 og 60 minutter. Lite info som vanlig. Mistet transport videre som vanlig. Godt nyttår"
Fordeler: "Everything was great and handled professionally and efficiently, not to mention with such good hospitality and accommodations."
Ulemper: "All good."
Ulemper: "Forsinkelse. Både ved avreise og ved landing"
Fordeler: "Premium cabin is good value, much more space than economy for not outrageous cost, food is actually really tasty, though still served in a box with plastic utensils in Premium, Dreamliner is nice plane"
Ulemper: "Nearly an hour late departing because of “passenger security screening for flights to US” - as if they don’t do this every day? They needed to start getting people into gate area much earlier. Limited video content - all sorts of programs I’ve never heard of or didn’t want to watch."
Ulemper: "Alltif forsinkelser og dårlig med beskjeder"
Fordeler: "planes are brand new and for the price (under $500.00) from Stockholm to NY it's a steal - but...…."
Ulemper: "same point !We booked a trip from Stockholm to NY. Got to the airport and the baggage fee was quite high, but i was ok paying it since i didn't prepay online- my mistake. BUT then i was told since the plane was stopping at Oslo we had to pay ANOTHER SET OF LUGGAGE FEES !!!! I said, no you must be mistaken, there is no way you can charge me for two trips just because your plane is making a stop! They insisted and rather than fight and get thrown out of the airport i am disputing with my credit card company, but it can't possibly be legal. $690.00 fees !"
Ulemper: "The flight kept getting further delayed but remained th same after the flight took off, then when it was due to land at lax and we were there waiting it updates to an additional 45 minute delay. You couldn’t have updated that before the arrival time? Poor customer service!"
Ulemper: "They lost our bags in the transfer and did not even offer water on the flight!"
Ulemper: "I was in seat 33F. My husband & I were sitting together, boarded together, yet we were sent down different isles of the plane to board even though we asked to go the same direction. This made us arrive at our seats at different times & made stowing our luggage above rushed, awkward and harder to do. Not a good start considering we are both in our mid 60's. This may have been due to the crew being overwhelmed due to circumstances caused by the airport making us all late in boarding the plane all at once. Also, it was a late flight & there was constant noise from the galley making it hard to try to get any sleep. We were very happy that the crew got along so well but some of the conversations could have been at lower decibles."
Fordeler: "Food was actually provided with our ticket... not just ONE meal, but also a snack for before the arrival and the meals tasted good! Also, Oslo is a new and beautiful airport with great options for meals and stores to wander around. Also, the airplane had huge windows to look out of with new dimmer technology as opposed to just a shade. Very cool! With a couple of small downsides, we would STILL definitely fly Norwegian."
Ulemper: "We gate checked a stroller but were unable to pick it up to use in Oslo which was a surprise as it went straight through from gate check to full check in through the layover... with a 3hr 45min layover, it could have been useful to have it for our infant to sleep. Leg room is tight. Small selection of new movies for entertainment when compared to other airlines and it would have been nice to know we could get complimentary drinks anytime during the flight, but they were only available for free during meal service unless you purchased additionally."
Fordeler: "Kanon bra flyvert.. veldig underholdene"
Fordeler: "The selection of movies in the on-board entertainment was nice, but available wi-fi on a long-haul trip would have been better."
Ulemper: "Condescending check-in clerk in Oslo and subjective application of carry-on rules ruined the trip and assured that I will look to other airlines for future international travel."
Fordeler: "God plass, gode seter og hyggelig service."
Ulemper: "Middag var kun 1 av tre alternativer igjen når de kom til nest bakerste seteraden. Dette er litt for dårlig med tanke på premium bilettprisen. De løste det ved å hente mat fra lowfare cabinen og det etter at de hadde servert alle på premium."
Fordeler: "I loved the service of the crew and the entertainment provided on the flight. Being all new aircrafts the flights have all been very comfortable."
Ulemper: "It took way too long to board, seemed unorganized with lines forming everywhere and no formal instruction. We landed 30min early but had to wait while taxiing to gate for almost an hour. Took almost another hour to get bags released onto baggage claim. Was an incredible inconvenience as I missed my connecting flight because of the delays"
Fordeler: "I rute begge veier."
Ulemper: "I bought the ticket at the last minute and couldn't pre-pay for luggage or food. The food cost me and my companion $50 for sandwiches, snacks and drinks. Even water and soda is $3 for a small can. If you want a blanket, they charge, if you want anything, they charge. Luggage was over $80. Just pay more for a different airline, it will be less"
Ulemper: "There was no option to choose a meal when booking through you. We weren't aware that we would have to do this somehow so we went the 10 hour flight without food. They were sold out of anything decent on the SNACK BAR menu."
Fordeler: "I can't tell you what I liked because I never made the flight due to my first flight being delayed by a full day."
Ulemper: "Everything because I never made the flight because of a delayed and cancelled first flight."
Fordeler: "I liked bidding for the premium class and getting it for less than 20% of the actual cost of the upgrade."
Ulemper: "Boarding was a mess. Gate agents did not keep people informed on what was going on. Plane was late already and left even later due to the mess at boarding. When premium, people requiring assistance were asked to board, EVERYONE went to the gate and t he agents did not prioritized the boarding. Again... seems like in Europe this is normal as I took many flights in the last two weeks (eurowings, Norwegian, Lufthansa) and boarding was equally chaotic with late departures."
Fordeler: "Good plane, nice crew"
I voli sono sempre in ritardo.
The crew was exceptionally kind. Communication in terms of gate changes could be better
Fordeler: "Professional and safe"
Ulemper: "Better boarding (lines too long)"
Fordeler: "The offert of 5 euro discount on Duty Free products when you buy some food over 6 euros."
Ulemper: "Uncomfortable seats"
Fordeler: "The crew was very professional and I cannot complain about that."
Ulemper: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."
Ulemper: "WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay."
Ulemper: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Fordeler: "Kind stevards clean plane no delay"
Ulemper: "More comfortable seats but this is low cost company :)"
Fordeler: "Flight arrived"
Ulemper: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
Fordeler: "I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!"
Ulemper: "That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information."
Fordeler: "Everything was ok"
Fordeler: "The crew was very nice. The flight was ok"
Ulemper: "Not much of a food choice.."
Fordeler: "There wasn't any delays, perfect landing"
Fordeler: "Nice crew"
Ulemper: "Both flights were Delaid. It was unorganized in every point, felt like chaos. Ryanair sells same services for cheaper price, so I thought it was overpriced."
Fordeler: "It flies direct to the airport that I wanted to go to."
Ulemper: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."
Fordeler: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Ulemper: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Fordeler: "Excellent pilot"
Fordeler: "So many crying children"
Ulemper: "Very long queues at boating in Charleroi airport"
Fordeler: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Ulemper: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Fordeler: "Comfortable seats. I chose premium price so no issues at check-in. Staff was fantastic! This was my first WIZZ Air flight. It will not be my last!"
Ulemper: "Boarding did not provide order as everyone crowded to the front. Needs better lines."
Fordeler: "grea air line always on time staff are friendly"
Ulemper: "The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!"
Fordeler: "The flight was cheap and got you where I wanted"
Ulemper: "Make sure you queue early if you want to take your hand luggage on board, as if you are too late in the line they will make you check it into the hold at the last minute. I guess I should have realised that by how early people started queueing and the fact that they charge for checked in luggage."
Fordeler: "Crew were friendly! The app for the journey is good."
Ulemper: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."
Fordeler: "Cooperative and kind crew. Excellent service. Pleasant flight, great landing and take off."
Ulemper: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"
Ulemper: "Everything. Worst service I have ever seen on a flight."
Fordeler: "Wizzair suggestion to compensate us"
Ulemper: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Ulemper: "The whole process of wizz Airlines is terrible. No customer service at the airport to hidden fees to airport 3rd party contractors who don't care at checkin Do yourself a favor just book a major carrier of your choice instead of saving 100& on weak I mean wizz Airlines. It will make Budapest a more enjoyable time before you touchdown."
Fordeler: "nice servers"
Ulemper: "no kosher food for free"
Fordeler: "cheap, on time"
Ulemper: "no reclining chairs, no water free"
Ulemper: "Crampt seats, mob to board the plane, hour delay with no reason given."
Fordeler: "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
Ulemper: "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"
Ulemper: "Lots of hidden charges."
Ulemper: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."
Ulemper: "The flight is late from tlv to luton and from luton to tlv."
Fordeler: "The ground crew in Varna were a thousand times better than Luton. Excellent flight and service...even with an hour delay."
Fordeler: "the flight to and from liverpool was for me flawless easy quick boarding punctual and good plane and journey ....others complain about the baggage charges but if you read the policy and take heed of the rules then you won’t go wrong"
Ulemper: "seats could be a bit more comfy"
Fordeler: "Horrible company never book with them"
Ulemper: "No hand luggage Normal luggage is the most expensive in the market ! No customer services ! Do ur self a fav and don't book it"
Ulemper: "The bag policy with the airline makes the cheap flight not worth it. Only one carry on allowed and each checked bag is $50"
Ulemper: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."
Fordeler: "Flight on time"
Ulemper: "Needed to pay 50 euros for luggage. Beware that unless you have a kids suitcase you will need to pay for luggage. Also, when boarding the hostess was pushing me to show my boarding pass- it took 30 seconds but she was already trying to push me to the side and let others board. Patience and understanding would have been nice. Seats are the smallest of all the regional carriers - not my first airline choice to travel for next time."
Fordeler: "No water for the passengers, tea should be paid for, full price was not shown before ticket purchase, worse customer service (very rude)."
Ulemper: "See above"
Fordeler: "On time"
Ulemper: "Preview print passwords"
Efficient boarding and check in Good comfortable plane Only issue was emails asking me to get Spanish QR Covid code. That was simple but whatever I uploaded to Vueling they told me they could not validate. As a result I had to do an airport check in They need clearer communication
Fordeler: "Price was very reasonable and they allowed us a carry-on item."
Ulemper: "Our original flight was cancelled at the last minute. And we were lucky enough to get on a flight that fit our schedule. But it was very fortunate. We might have had larger issues. Some of the other passengers appeared to have had difficulty with their flight arrangements."
Fordeler: "The flight experience was pleasant!"
Fordeler: "The crew with neither rude nor particularly welcoming."
Ulemper: "When did vueling stop offering a free snack and drink. Not even a glass of water for your passengers is just plain inhospitable."
Fordeler: "Flight reservation was cancelled at airport - gate agents could not allow us to board. We were told reservation had been cancelled."
Ulemper: "Refused to sell ticket from start or at least receive a cancellation ticket for the flight"
Ulemper: "Last minute switched plan causing much discomfort and confusion."
Fordeler: "The worst crew I’ve ever experienced on a flight, and I’m a frequent flyer, both domestically and internationally."
Ulemper: "To have not flown with Norwegian"
Ulemper: "We have a 5 hours delay inside the plane. The crew has to been change and the second crew is the worst crew in all my flights The captain also was change after 4 hours of delay, and is the worst captain, nothing polite"
Ulemper: "The plane was late. The bus to the terminal was insufficient. The luggage was horribly late."
Fordeler: "Quick flight - friendly staff"
Fordeler: "Crew was very professional and styled with poise."
Ulemper: "Seat recline"
Fordeler: "The crew is great"
Ulemper: "The seats doesn’t move forward nor backwards"
Ulemper: "Not even free water for guests. On a two hours flight bot very comfy."
Fordeler: "Glad I paid for the emergency aisle. A long flight with plenty of leg room."
Fordeler: "There was an issue with my seat at boarding so they put me in the special seats instead."
Ulemper: "Plane buzzed quite a lot on the way up."
Fordeler: "Assigned exit seats to us"
Ulemper: "Rude staff, grabbed my shoulder to ask a question instead of just asking verbally, not allowing us to bring carry on bag, etc."
Fordeler: "Flight delayed almost 4 hours, everything else was fine"
Ulemper: "Flight delayed almost 4 hours, everything else was fine"
Ulemper: "Seat rows are a bit too narrow"
Ulemper: "Delayed by almost 4 hours with no communication. By the time we found out we could get a meal voucher it was too late"
Fordeler: "The flight space"
Ulemper: "No entertainment which make the trip so boring"
Ulemper: "Rude attendant at the gate"
Fordeler: "Friendly and helpful staff. Comfortable and decent legroom in the cabin."
Ulemper: "Slight delay on departure but not really an issue. Bit of a long wait for baggage in Barcelona on arrival but don’t think it’s Vuelings fault."
Ulemper: "Delayed again and again"
Ulemper: "Couldnt get to Barcelona to board the flight.... any flight."
Fordeler: "on time, easy to do, price"
Ulemper: "everything worked out well for this flight"
Ulemper: "My luggage was taken from me and put in inside of the plane. Your staff told me that I can collect it in Rome coming out of the plane. Instead I had to go outside and collect it despite I had connecting flight which I've missed because of this!!!"
Ulemper: "They overbooked the flight. We were a party of eight and half of us got to go on the 12pm flight and myself my husband and 2 children had to wait! We were told we could get on a 4pm flight and were rebooked for a 9pm flight!! Then they lost all my luggage and when I did get it we only got 2bags! My kids while suitcase went missing for two days! Totally unacceptable! Worse thing is the lack of direction to handle the situation. Their answer was by law were allowed to overbook! Seriously! I know this is true but these airlines should. It be allowed to do that it’s disruptive to people’s lives that have paid money to be on these flights. So our 4day vacation is now down to 3 and of those 3days we spent one day waiting on partial delivery of our luggage!"
Fordeler: "Everything was smooth"
Ulemper: "Left late (and therefore arrived late) due to starting the boarding process late and slow boarding. I wouldn't go so far as to say the attendants were rude, but they were not friendly, either. Could not check in online ahead of time due to flying with a US passport (which was not a problem with, for example, British Airways, flying from London to Rome)."
Fordeler: "crew was friendly and timely ..providing regular snack/beverage service on a relatively short flight"
Ulemper: "beverage/snack service should be complimentary like itbia on most other flights"
Fordeler: "An employee walked down the line, scanned tickets=fast process. The lines were designated by row seating."
Ulemper: "I'm 5'9" & knees hit the chair in front. No complimentary water or coffee. EVERYTHING was a charge. Broken armrests & other materials."
Fordeler: "staff, aircraft, service."
Fordeler: "Not one thing"
Ulemper: "The airline staff from check-in to dismissal were a big mess. No info, no help upon cancellation....Nothing."
Ulemper: "2h delay for an already late flight. landed at 2am."
Fordeler: "Nothing, I was no allowed to check in online, at kiosk and was told to wait in line while employees did not address my concerns, was stuck in a line behind an irate customer for over 40 minutes and missed check in closing the flight by 3 minutes while I did not have any bags and I was forced to buy a new ticket with cash at office for following day at airport and extend my hotel and miss my group meeting in Croatia."
Ulemper: "The entire experience, employees did not listen, the counters were not manned, I was blocked by an irate customer who missed his flight the previous day . I was in line over an hour to check and was not allowed to check in before they closed my flight at 5:23 behind a customer who was yelling. I spent the next 3 hours yelling in Spanish trying to get rescheduled o a flight, was forced to pay in cash and file a form . Not great help when there was about 200 people in the customer service line"
Fordeler: "This was awesome experience!"
Ulemper: "Trangt mellom setene. Passer ikke helt for nordisk høyde."
Fordeler: "Stewardess great and so too wheelchair provider"
Ulemper: "Charging possible only in first three riws"
Fordeler: "The crew was polite and boarding was efficient"
Ulemper: "Security at the airport"
Fordeler: "Crew was greatly helpful"
Ulemper: "Flight was delayed"
Fordeler: "Flight crew very knoledgeable. Flight attendants very nice dress and clean."
Ulemper: "No coment"
Fordeler: "Exactly what I expectedfor a discount airline seats are a little small legroom is a little short same as you always get on all the other"
Ulemper: "For a big guy this was an extremely tight fit"
Ulemper: "The airplane seemed very old, worn, and tired. This makes us feel less safe."
Ulemper: "Really not the same quality/level of service."
Fordeler: "On time, friendly staff at the airport and on board."
Ulemper: "Too hot on the ground after boarding, waiting for so long and no one explain what's going on. Captain on tbe spesker was too loud."
Fordeler: "Having the people who are at the back of the plane load first made it so much more efficient"
Ulemper: "They losed our laggage"
Fordeler: "Comfortable seats! Friendly crew from check-in to exit. Great experience."
Ulemper: "There was no meal service or entertainment so I didn't check those boxes, didn't apply. Short trip."
Fordeler: "AIR EUROPE IS A GOOD AVIATION COMPANY, I DON'T HAVE NOTHING TO COMPLAIN"
Bus boarding so don’t quite understand how they can charge for priority boarding, one for trading standards.
I late 1 min and they did not let me in, was suppose to buy ither tickets. It was no any info about 30 min check in. No refund, no help, I’m injured can’t wall fast or run.
Fordeler: "Online booking was nice and easy."
Ulemper: "Plane was small ,seats were not comfortable and plane was not connected with eye so passengees were waiting outside of plane in cold weather."
Fordeler: "As it was impossible to confirm that I was on that flight, and I had to book another flight with Tui less that a day before I was due to fly, therefore to like. It was equally impossible to contact Last.minute.comm."
Ulemper: "It would be have been great to make contact with an actual human being"
Fordeler: "No issues - everything went smoothly"
Ulemper: "There are no nets on the back of the seat in front of you to put things like water bottles - headphones, books etc."
Ulemper: "As a disabled man who had booked assistance both legs of the journey, no ramp on the return flight so I had to walk down the Aircraft steps in agony. Not good enough Ryanair. What if I were unable to walk?????????????"
Fordeler: "Ingenting ....."
Ulemper: "Det meste ..."
Fordeler: "Flight was on time."
Ulemper: "Pretty much everything. Another uncomfortable flying bus charging you for everything they can charge. Flying is absolutely awful these days."
Fordeler: "Left on time arrived on time luggage also"
Ulemper: "The landing was very rough. My mom and I felt sick."
Fordeler: "La atención de la señora en Client Service"
Fordeler: "Reasonable price. Effortless"
Fordeler: "Efficient and on time."
Fordeler: "Flight in the morning was changed by 3 hours making it impossible for me to get to the flight (Oslo Torp). Ryanair allowed me onto another flight (Yay EU 261) from the other Oslo Airport (Gardermoen) with a seat booked at no added cost. Customer service rep was fast and made the process very simple!"
Fordeler: "Direct connection"
Ulemper: "A 5 hour Ryanair flight is a terrible thing... Delayed 35 mins, kept the cabin lights on and sold fags for the whole flight, even though we took off at 8:30pm. They used the seatbelt light to keep people sat down during each trolley service - come on, it there’s turbulence, you don’t serve drinks. Oh and I don’t know why they are allowed to say “Low fares airline” as it clearly isn’t."
Fordeler: "It was on time which was good"
Ulemper: "The selection of food available was poor for vegans Glad I packed my own snacks ir else I would have starved"
Ulemper: "Unfortunately, I fell asleep the minute the flight took off and I woke up after the plane landed, so I didn’t get to experience anything in-flight. It will be nice if you get onboard WiFi in the future though"
Fordeler: "The take off was very smooth"
Ulemper: "It was a bit too warm"
Ulemper: "My travel agent could not check us in as she did not realize she need passport info, exp. date, and birth date and we couldn't reach her in time to get us checked in with the time difference. It cost us an extra 115 pounds to checkin at the airport. That is ridiculous!"
Ulemper: "While going through security, Ryan Air misplaced my husband's shoes, which caused us to miss our flight. We then had to paid €100 each to get on a flight to Manchester 2.5 hours later & then we had to take 2 trains from Manchester to Liverpool We missed our tour in Liverpool & had to pay £45 for it anyway."
Ulemper: "var tull med koffert på flyplassen,hadde betalt for koffert ,men måtte betale for den,en koffert kostet jo mer en turen.på flyet ,hadde dem ikke noe av noe drikke og servere.ikke nok med deg.da vi sto og ventet på kofferten på Torp.kom den ikke på det rullebandet fra Gdansk,men på det fra Krakow.så på denne turen var det mye feil.vurderer om jeg skal bruke Ryanair noe mer"
Fordeler: "At de holder tiden. At du velger hva du vil kjøpe. Informerer greit."
Ulemper: "Jeg har ikke fått til å bestille koffert til tilbake turen.? Min datter som også skal reise fikk det heller ikke til? Er det noe man bestiller når mann sjekker inn for hjemreise?"
Fordeler: "Staff were very friendly and very patient with difficult passengers!"
Ulemper: "Plane felt cramps, but it was a low price so to be expected."
Ulemper: "Long waiting in the plane. 1 hour delay. Long line for bus to Brussels"
Ulemper: "Hadde ikke noe igjen hverken vått eller tørt, bare vodka og småbokser med blandevann"
Fordeler: "Liked no pressure sales from crew, but was there if you needed them and helpful very pleasant done their job well, would use again but if alternative carrier might consider them due to comments below."
Ulemper: "Seats uncomfortable due to shiny covering, slide in seats when asleep ended up with bad back during break, just a suggestion being gluten free ( not a lifestyle choice) would suggest this being added to menu might make more sales as lots of us about and makes you feel cared for."
Fordeler: "Staff were good - even the cabin crew member who was still training was friendly and professional. Landing was incredibly smooth. The pilot also dealt very well with the turbulence and was able to predict it so the seatbelt sign already came on before any trouble."
Ulemper: "Even by budget airline standards, Ryanair is mediocre at best. The chairs are uncomfortable for a 4 1/2 hour flight - manageable, maybe, for a shorter journey but not anywhere good enough for that length of time. Boarding took an unusually long time and even priority passengers were stood around waiting to get onboard a good 15 minutes or so after already having gotten into the jetway. Not to mention after landing, we were stood over an hour waiting for baggage because, for some reason, four different flights used the same carousel (and presumably only had one team getting baggage off all four planes) despite there being a second one free which I'm sure they could have easily used. Don't have four planes landing near concurrently if you don't have the facilities to deal with it. Ryanair is cheap, yes, but by the time you have to pay ridiculous amounts for things most other airlines consider normal (for starters, you can't even take a full size hand luggage bag on board without priority boarding), it adds up to being less "budget" than it would have been to fly with a higher end airline like British Airways and you'd have to be an idiot to choose Ryanair over a cheaper, higher quality, airline. Honestly, I have no idea how people choose Ryanair more than once in their lifetime."
Fordeler: "Good flight times and on-time flight arrivals. Helpful crew and plenty of crew passes with drinks & food."
Ulemper: "Nothing to criticise."
Fordeler: "The flight was on time, checkin was easy and the flight got me from point A to B for a reasonable flight"
Ulemper: "Charging to keep your hand luggage with you seems a little unfair. As a musician I don’t want to check my instrument and as it’s small I don’t feel I should have to pay extra for that privilege."
Fordeler: "The pilot was friendly."
Ulemper: "The comfort was terrible. And moreso for people with back issues. Overall, the comfort affected the whole flight."
Fordeler: "I can't think of a single good thing in that experience"
Ulemper: "Ryanair acted like a dust Stucker of money. Not only on the way forward they forbidded only flights from Israel (!) to bring any hand luggage at all without purchasing the priority boarding, and people were allowed with a small hand bag only (since the priority tickets finished) , but on the way backwards, after the entire airplane bought the priority ticket, the crew of ryanair acted in such a discriminating way and banned people that exceeded the bag check with less than 2 cm! It seems like the crew were determined to collect at many 50euro fines as possible from the passenger because they insisted very impolitly and brutally to measure each luggage from all possible sides, and even the luggage that fitted, they found excuses to fail them. I've rarely experienced such humiliating vision, especially due to the fact that everyone were forced to purchase the extra priority boarding and you'd expect the company to try and keep the customers, not drive them away. I can just say that with all the fines and extra payments requested by them, the total price of the flight was 100euro more expensive than the price of El AL or alitalia, same timing and with a meal and big suitcase included. All this, without mentioning the bad attitude of the crew and the extreme uncomfortability of the chairs (also purchased, obviously). To summarize, this was a very bad choice, with I will not repeat again."
Ulemper: "That the app from Germany won’t let me download my boarding card. It’s petty!"
Ulemper: "Automatically being allocated seats apart from each other"
Ulemper: "if you come on board with babies, put them in the back, not in the middle of the plane. not everyone needs to suffer!!!!"
Ulemper: "Seats don't recline and a bit cramped."
Fordeler: "There is reallly nothing to like. It’s just a flight similar to a bus ride."
Ulemper: "It’s a low cost no frills airlines. It’s just like riding on a bus, so there is really nothing positive above t th experience. The worst part is the lack of directions to check in bags. At Gatwick, I had to pay for my bag in a completely different location and being the receipt to the counter. The website was ambiguous and it appeared as if one bag checked was free. Of course, that’s way too optimistic because nothing is free on the bus...I mean Ryan Air."
Ulemper: "Uncomfortable, no leg or arm room especially when sat next to people who are too big for their seats!"
Ulemper: "The representatives were not friendly and having to pay an additional large fee for normal size carry on luggage is ridiculous."
Ulemper: "The representatives were not friendly and having to pay an additional large fee for normal size carry on luggage is ridiculous."
Ulemper: "The representatives were not friendly and having to pay an additional large fee for normal size carry on luggage is ridiculous."
Fordeler: "Staff was friendly on plane"
Ulemper: "Changed gate three times , 1 1/2 hrs late. Not accurate times given when it changed. On ground staff could have done better. System of boarding- all for themself created at least extra 20 min. Should board by rows"
Fordeler: "worst flight i've ever been on. how do you just cancel a flight"
Ulemper: "The landing very bumpy"
Ulemper: "Marketing services"
Ulemper: "Very convenient flight itinerary on these two flight segments. All airlines should provide at minimum a small bottle of water at no charge as travelers are not allowed to bring fluids through airport security"
Fordeler: "They got us to Manchester alive, although late as always with Ryanair"
Ulemper: "Everything else, Ryanair provided an awful service, delays on both ends of the journey. No info provided to us and to top it off, there was a screaming child in front of me and next to me."
Fordeler: "The board crew was very friendly The flight left on time"
Fordeler: "Cheap in every way"
Ulemper: "Cheap in every way"
Fordeler: "Polite staff. Flight departed on time. Pleasant flight."
Ulemper: "My seat/seating area was littered with crisps, this was very obvious to anyone and should have been cleaned up. The seat tray was sticky."
Ulemper: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."