Finn billige flyvninger til Thailand

Fordeler: "Crew was better and helpful"

Fordeler: "Crew"
Ulemper: "Everything else"

Fordeler: "terrible customer service. wrong information on ticket and nobody could help me with anything. I will never fly emirates again"

Fordeler: "All"
Ulemper: "To be cabin in business class"

Fordeler: "A perfectly ordinary Emirates flight: good food and entertainment."
Ulemper: "The Kabul route often has less experienced travelers. So passengers couldn't figure out their seat belts, couldn't lock the toilets, stood up while the plane was still on the runway, pushed and shoved to try to get off the plane first, etc."

Fordeler: "The boarding was fast and efficiently carried out, considering there were hundreds of passengers"
Ulemper: "The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone."

Fordeler: "Full plane. Boarding could have been easier with two entry points into the plane"
Ulemper: "Plane was late leaving but made up time."

Fordeler: "First time we flew on business on international (we upgraded)."

Ulemper: "Online Check-in didn't work properly, so we had to check in at the airport. They were understaffed and it took us over an hour to get through check in. The customer service was horrible, and we were only allowed to bring a backpack for a carry on, forcing us to check our one carry on bag. This made our two long flights uncomfortable with nothing to change into once we landed in Dubai and still had another 8 flight to Johannesburg. The flight itself was overbooked, and we then had to place our backpacks under the seats in front of us, giving us no leg room for 13 hrs."

Fordeler: "Everything from take off to service to landing. Was superb, real proffessionals."

Fordeler: "Jumbo jet plane was fantastic."
Ulemper: "None for now"

Fordeler: "Really you excell in satisfying customer.through lovely reminders."
Ulemper: "Vegan dishes not available .."

Ulemper: "there was a delay in Munich by Emirates which led to the flight from Dubai to Kuwait, which took off from below, leaving us at Dubai airport"

Fordeler: "Excellent all round.a"

Fordeler: "Every thing is very good"

Fordeler: "Inflight entertainment was good but that doesn’t make up for lack of equal treatment of all passengers"
Ulemper: "They are racist!!!!! Segregation and all!!!!! For my more than 12 hours layover I had to pay for my own hotel!!! Yet other travelers were given free hotel vouchers. As a matter of fact I was kept waiting for nearly half an hour in the middle of the night even though I had been waiting for service ahead of them."

Ulemper: "The flight got cancelled, and it was impossible to reach your customer service. It was the first time to use and last time."

Fordeler: "Nothing"
Ulemper: "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."

Fordeler: "Dinner was good, breakfast a bit ordinary"
Ulemper: "business class seats didn’t go flat/horizontal, which wasn’t great for a night flight. Would be good to have a fast track through customs... took about 30-40 minutes"

Fordeler: "All of the above"
Ulemper: "Nothing that i didn't like"

Fordeler: "Sharon, one of the crew member was warm, offered help to take care of my 6 month daughter Incase I needed it. It was comforting to know. Small kids gift are appreciated."

Fordeler: "Everything"
Ulemper: "Nothing at all"

Fordeler: "Nice comfortable seat in business class on A380"
Ulemper: "Crew was awful. We paid a lot of money for Airport upgrade to business class because we were told economy was oversold. We were promised full business class service. On board aircraft we were not offered business class meal options as we were told they didn’t know how many people had upgraded. It was absolutely embarrassing when crew skipped us when drink and meal service were being ordered. Crew was obnoxious and dismissive about situation. Absolutely atrocious."

Fordeler: "Nothing"
Ulemper: "The flight was delayed for more than the estimated time"

Ulemper: "Food. And also seats. We r silver class and should have been assigned better seats."

Fordeler: "Cabin crew was courteous. Food was good."
Ulemper: "Boarding we haphazard."

Fordeler: "You give me exelent space behind the exit ..tnx"

Fordeler: "Arriving at Perth is always a hassle with delayed baggage unloading. Can Emirates engage their own staff to expedite this activity. The Perth baggage handlers are too slow, particularly when on penalty rates on Sundays."

Fordeler: "Seat was really comfortable and leg room was excellent. In flight entertainment will keep you busy."
Ulemper: "Nothing. Emirates are the best!"

Fordeler: "The crew was great and helped make it easier with young children - the entertainment for children was also very diverse -"
Ulemper: "The children meal was not wonderful. But as I only had one and two children - they shared an adult and child meal - which was okay."

Fordeler: "It was fine. Crew was pleasant, though obviously stretched thin. Food was decent. We ran a little late boarding, but they managed to take off almost on time."
Ulemper: "The 777 was crowded and had very little leg room. Our seats were worse than most, as they were over the wing which limited visibility and restricted the already limited leg room of that passenger even more."

Fordeler: "Entertainment"
Ulemper: "One of the flight attendants was extremely rude. She passed over me several times like I wasn't sitting in the most uncomfortable seat. In the middle. She didn't want to give me water, I had to ask if I could have some water. TSA held me up, I almost missed my flight had to be rushed on and no place to put my things so I had to sit squashed in the middle seat with all my bags for a 12 hour flight. I won't EVER go through Boston AGAIN. I won't ever chose Emirates for that long flight again, if I can help it. The WORST!!"

Fordeler: "customer service of crew was good."
Ulemper: "there were many who were selected for extra screening (code SSS) this process added a great amount of confusion (without any communication) we were screened and put in an isolation area where we were not allowed to leave or use a bathroom. We were there for over one hour. at one point, we were moving into a long tube like structure where we stayed for at least 30 minutes while others were boarding from an different ramp. the communication was non existent and we were made to feel like prisoners. actually, we were prisoners."

Fordeler: "Everything"
Ulemper: "I like everything"

Fordeler: "Service, food, crew and the A380 was great."
Ulemper: "Nothing"

Fordeler: "Very good it's the best. Ik"

Fordeler: "Everything!!!!!"

Fordeler: "I liked the meals"
Ulemper: "It was hard to push my chair back"

Fordeler: "Emirates is my carrier of choice, and that's due to their continued service standards, friendliness and rates. This flight was pretty empty so service was even better and I was able to spread myself out. Also, well done to the crew. They continue to maintain high standards."
Ulemper: "This is the first time it's happened to me, but I was scheduled to leave Oslo on Wednesday, but Emirates cancelled my flight and put me on the next one. It would have been alright had they offered some sort of compensation or made it up to me in one way or another, but that was not going to happen. They cancelled and the cost was on me (as per the T's & C's I was told) and that was pretty much that. Here's a hint, it seems like their Scandinavian flights are underperforming and in a cost saving effort, they're randomly cancelling flights. I subsequently found out they did it to someone else in the area causing them to miss two days of a pre-booked vacation. So, if they cancel, it's going to cost you a lot more in a city like Oslo to wait a day - not to mention the costs involved in missing work or vacation, so maybe shop around then. I still like Emirates, but I'm feeling a little burnt after this episode."

Fordeler: "Very good services by Emirates, flight was on time, leg room between seats was sufficient, meals were good and staff behavior was good"

Ulemper: "The service in business class was extremely poor. There was 1 male flight attendant who was extremely rude and refused to help when there were problems with the entertainment center. Several of the monitors/remote controls were not working. The lay out in the business class prevents you from getting up and out to go to the restroom when the person next to you is lying down and sleeping. The seats recline in a way that are not comfortable. The feet are still downwards. Overall, this plane's business class was not worth the money. I expect much more from Emirates."

Ulemper: "There was a group of teenagers sitting in 8 seats in two of the middle rows right next to me. They spent the whole flight climbing all over the seats and each other. They were very loud, often banging into other passenger's seats, and leaving their stuff in the aisle where people were tripping over things as they walked by. They were really inconsiderate of other passengers - many of whom were trying to sleep on a 13-hour flight. It would have been nice if the crew would have told them to be quieter and more respectful of other passengers."

Ulemper: "Be sure to take your own water bottle with you on this long 14 hour flight. Both directions it seemed that the company approach to beverages was to serve as little as possible, perhaps to keep people out of the bathrooms. But the cabin air was so dry I could barely swallow at times one way drinking only what was provided, but the other way I noticed that my jet lag was greatly reduced when I carried and consumed an extra liter or two above what was provided. At one gate the security crew asked me to dump my water, but I had a small empty bottle with me that I could fill up at the spigot near the bathroom on the plane as needed."

Ulemper: "Boarding was just a little delayed."

Fordeler: "Crew v good"
Ulemper: "Food .. Fish undercooked ... Aircraft bit dated"

Fordeler: "Very few passengers on the plane allowing to use more space than normal"
Ulemper: "Shaking air over India for multiple hours which wasn't too pleasant but not the fault of the airline"

Fordeler: "Nothing !"
Ulemper: "Security staff did not know English and asking ladies passengers to remove bangles which was impossible."

Fordeler: "I liked how friendly the staff was and that they do not nickle and dime you for everything."
Ulemper: "The lack of legroom in Economy."

Fordeler: "The flight was clean and well maintained"
Ulemper: "The flight was delayed by 1hr 30 so missed next flight and i had to buy a new ticket"

"The crew is really friendly"

Fordeler: "Very accommodating staff"
Ulemper: "breakfast served was still frozen."

Ulemper: "Very long flight"

Fordeler: "Nothing was good, Soeacial meal Asian food was pathetic no taste completely bland. Boarding was chaos, too many confusions and crew was clueless. Will never fly A380 again as there are too many passengers and airline don’t know how to handle. On arriving in DEL the baggage room 2:30 hrs to come. Totally disappointed. Lufthansa has no control whatsoever they don’t even care."
Ulemper: "Everything related to flight could have been better. I have flown Lufthansa multiple times in the past never had such drastic issues like this time. Completely disappointed. Should have booked Qatar instead."

Fordeler: "Crew was a top notch, very focused and carrying. I am loyal lufthansa fan and been flying with them with more than 20 years."
Ulemper: "Guys, we need to do something with these outdated business class seats, infotainment system. Omg, last century, movie selection bottom poor :( We are always playing catch up game in terms of interior. How long it took you to offer padding & decent blankets in business."

Ulemper: "Service desk personnel at the gate were very helpful and attentive. The plane was only 1/2-2/3 full, which made boarding quicker. The food was tasty and coffee was great! We were also offered juice twice during the flight. Bathrooms were clean. Since the plane wasn't full, they weren't dirty even at the end of the flight. I brought my own headphones, but the stewards provided them if you need them. My one big complaint was that our seats did not recline, thus making any kind of shut-eye near impossible. Our plane left and hour late, but the pilots stepped on the gas and we got in on time!"

Fordeler: "Crew"
Ulemper: "We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack"

Fordeler: "Food was good"
Ulemper: "Late to board, had to wait on arrival for gate while cabin was getting uncomfortably hot"

Fordeler: "MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges. Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras."
Ulemper: "Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after. The meals on both flights were identical; I don't think it can be a big problem to correct that. I took a long time to get accepted by the WiFi in the two lounges."

Fordeler: "Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff."
Ulemper: "My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick"

Ulemper: "not so crowded"

Fordeler: "Service"
Ulemper: "Delay for both leg trip."

Fordeler: "Lufthansa long haul flights has a really cool air flight status system."
Ulemper: "Sometimes you just get the bad luck of having a smelly passenger next to you. This was one of those flights."

Fordeler: "Nice crew comfortable seats selection of drinks were good"
Ulemper: "Better blankets too cold on the plane"

Fordeler: "the seating supports under the seats are truly ridiculous. impossible to store bags"
Ulemper: "seating"

Ulemper: "No LH flight details in the E-ticket from Dus. to Bkk. I have to contact Thai Airways for more details. Too short time for transited from Munich to Dus. and I missed flight, luggages didn't arrive with my new flight. Very very very bad experience with this booing by this website and I absolutely not accommodate with this web again."

Fordeler: "I loves the pilot. He seemed to love his job and would make a couple funny jokes every time he spoke on the speakers and I never see that. Loved him and his landing was the only one not giving me any ear aches."
Ulemper: "Flight attendant missed couple lines of food and after letting them know instead of bringing the cart back they were tossing the entire plate on top of the head of the other passengers. One of them fell of right on one of the passengers. The second thing that irritates me is that one of the flight attendant approached me and was asking if I want chicken beef or pasta and I said chicken and she was like that is not an option in a very rude tone as of I am dumb or deaf of some sort. The other passengers also confirmed that they heard she did say that chicken was an option She could’ve nicely said it or apologized for telling an option that doesn’t exist. Instead she was giving an really bad attitude about it. Very irritated"

Ulemper: "I was in the middle seat and my neighbor was a mentally challenged person who should not have travelled. She annoyed me the whole trip. Movie selection was very disappointing."

Fordeler: "I had to change my flight times three times, and each time they charged me less than 30 dollars (for taxes) and the wait times on the phone were super fast. It was shocking to not lose hundreds of dollars for life happening and needing to change my flight. AND!! I got a free upgrade to premium economy for free!"

Fordeler: "Nice crew."
Ulemper: "Very cold. Always very cold in premium economy section on LH 747-8."

Fordeler: "Great Experience."
Ulemper: "Great Experience"

Ulemper: "Seats felt like Adirondack chairs..hard and no lower back support."

Fordeler: "All. The customers was good and nice"
Ulemper: "Nothing"

Fordeler: "Staff, very good."
Ulemper: "Space for sitting and functioning. Flight monitor not functioning."

Fordeler: "There's nothing much that's positive to say about this leg of our journey."
Ulemper: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"

Ulemper: "4 good movies, regular water rounds, friendly staff, enough toilets"

Fordeler: "Great entertainment"
Ulemper: "It was an old plane! There was no personal air comditioning. I was dying. So hot."

Fordeler: "Although clearly an older plane, it was clean. Gate personnel re-assigned me to a seat in a row with no-one in it."
Ulemper: "The gate of departure moved twice before departure. The last change was to a completely different building. Apparently the equipment was changed and I did not learn that I would need a seat re-assignment until I scanned my boarding pass during boarding. (However, the gate agent was quick to accommodate)."

Fordeler: "Thanks for offering kosher!"
Ulemper: "Fish :("

Ulemper: "Two flights delayed then no bags when we got to Chicago- disappointing and annoying. Great to arrive with no coats in winter!"

Fordeler: "we received business economy from IAD to FRA"
Ulemper: "we didnt receive business economy from FRA to IAD"

Ulemper: "A good portion of the time i have flown with lufthansa with a checked bag, something has been damaged. I dont know how hard Lufthansa had to hit or throw my bag to break something wrapped in the center but they did it!"

Fordeler: "Upgraded from premium to Business class. Very good service and a good night slep."

Fordeler: "Evrything"
Ulemper: "Nothing that i can think of."

Fordeler: "Everything was fantastic! And that is hard to say about air travel theses days. I will definitely fly Lufthansa again."

Ulemper: "Plane was very late; boarding late; short flight so no food or entertainment, but not really a problem. Overall condition of plane was mediocre at best -- old plane, not particularly clean. It was actually Air Canada. If that is a partner of Lufthansa, very disappointed. Would not fly Air Canada again, but LOVE Lufthansa."

Fordeler: "This was a fantastic flight -- the crew were very friendly and helpful, the legroom was great for "regular" economy class, and the flight was on time. The direct flight was so much nicer with young children than having connections. Would fly again any time."
Ulemper: "I really can't think of anything to complain about... the touch screen in my daughter's entertainment unit was a bit flaky, but that's about it."

Fordeler: "Flight was on time. Boarding was efficient"
Ulemper: "Food and beverages were pretty stingy"

Fordeler: "General quality and competence."
Ulemper: "I find the seats in Economy rather uncomfortable (Premium Economy is way better, but too expensive for me)."

Fordeler: "I loved the choice of movies"
Ulemper: "Lack of space"

Ulemper: "The fine print on the flight pass-- didn't notice that my request for flight change did not go through. Am stuck in the airport!"

Fordeler: "The staff was very friendly once I managed through the line for the rebooking because of the strike."
Ulemper: "Strike holding passengers hostages. This was not the reputation of Lufthansa and the poor relationship between the staff and managment in the past 2 years will make me reconsider travelling with this company."

Fordeler: "the crew was good"
Ulemper: "the food was poor"

Fordeler: "There was nothing to like. Bus arrived late, then got stuck in traffic. Missed connecting flight to US. Nice agent though who rebooked me."
Ulemper: "Bus connection not a good idea with the enormous traffic on German roads!"

Fordeler: "Good cabin crew, good food Easy to use entertainment system"
Ulemper: "Boarding was a bit chaotic"

Fordeler: "The in flight entertainment was excellent."
Ulemper: "I am disabled and we called the 24 hours in advance as requested to book seats with more leg room, accommodation for my autistic son's service dog, and special meals for my two children. None of these things were done as were booked even when presented with confirmation number provided by the central booking office. To top it off my daughter is allergic to peppers and her allergen free meal contained peppers."

Ulemper: "Seats are very uncomfortable. Body wants to slide forward."

Ulemper: "You lost my luggage"

Fordeler: "The new plane entertainment features and the bigger toilet room space... but... seat space SUCKS... I'd rather have a more comfy seat than bigger toilet room space"
Ulemper: "The person behind me kept pushing my seat back.. guy next to me kept elbowing me. Seat space is way to small, need more room to move. I'm only 130 lbs. can hardly wonder how a bigger person can handle those tiny seat spaces. Also, those seats are so uncomfortable with the way they contour one's back. No support and very very uncomfortable, I had mid back tension pains the entire 12 hour flight."

Fordeler: "we had to cut our trip short and book an immediate flight home on Lufthansa. The staff took excellent care of us. Even offered us some orange juice and milk to take home knowing that we may need it (being away for a while) and knowing that our first priority was to get to a hospital. These little events shows the extreme compassion from Lufthansa's on-board staff. We will now ALWAYS look to fly Lufthansa whenever possible."

Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."

Ulemper: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Fordeler: "Flight and the crew!"
Ulemper: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Ulemper: "KLM crew exceed our expectations"

Ulemper: "Fix the damn KIOSKS at Vienna!"

Fordeler: "Likte at det var punktlig og at de serverte drikke"

Fordeler: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Ulemper: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Fordeler: "General flight journey"

Ulemper: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Fordeler: "Being fed was amazing and watching free TV was great!"
Ulemper: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Ulemper: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Fordeler: "the crew was nice"
Ulemper: "Seat confort on long flights, leg rooms,"

Ulemper: "Need more leg room!!! Larger meals needed."

Fordeler: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Ulemper: "No downsides at all"

Fordeler: "very attentive crew"
Ulemper: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Ulemper: "Turn the lights on early making it hard to sleep"

Ulemper: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Fordeler: "Nothing to mention"
Ulemper: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Fordeler: "The crew was really friendly."
Ulemper: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Fordeler: "Very friendly onboard personnel - I really had kind of homy feeling."

Fordeler: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Ulemper: "Not happy to pay extra money for my case"

Fordeler: "Shirt flight but well catered, boarding was efficient and quick."
Ulemper: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Fordeler: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Ulemper: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Fordeler: "Able to fly direct to ansterdam"
Ulemper: "Have to lay over on the way back. More expensive than other airlines."

Ulemper: "The movie selection did not seem extremely varied."

Fordeler: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Ulemper: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Fordeler: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Ulemper: "Delayed!"

Fordeler: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Ulemper: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Fordeler: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Ulemper: "The amount of extras you have to click no to while checking in online."

Fordeler: "Service impeccable!"
Ulemper: "They have one line of executive class after the kitchen and toilet, is very noisy."

Ulemper: "old plane, tight and uncomfortable"

Fordeler: "The crew service is impeccable. Ground services very friendly and professional."
Ulemper: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Fordeler: "Boarding/unboarding"
Ulemper: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Ulemper: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Fordeler: "Catering is ok"
Ulemper: "Seats comfort really old school"

Ulemper: "Terrible service in flight and customer service wise .. app functionality was below"

Fordeler: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Ulemper: "The seats in economy were a little too small for a 12 hour flight"

Fordeler: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Ulemper: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Fordeler: "Alt"
Ulemper: "Kommer ikke på noe"

Fordeler: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Fordeler: "Seat space was good for a short flight, inclusive of free snack and drink."
Ulemper: "Too much overoverhead luggage."

Fordeler: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Ulemper: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Fordeler: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Ulemper: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

Fordeler: "Was able to check in online, very convenient and easy to access site."
Ulemper: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."

Fordeler: "Alt gikk greit så totalt sett fornøyd, dro før tiden og landet før så da fikk vi bedre tid i Amsterdam før neste avgang. Hyggelig besetning."
Ulemper: "Helt grei mat men ikke noe mer enn det."

Ulemper: "hadde sete 3C rett bak economy plus der satt det bare 2-3 mennesker men jeg fikk ikke lov å bruke toallette fremme på tross av at der var serveringsvogn som blokkerte midtgangen, helt uforståelig!"

Fordeler: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

"Kayak was terrible, I was told that I got 1 free checked bag, but when I got to the check-in counter I was told otherwise and had to pay for my checked bag!!!!"

"I was impressed with Iberia! Would definitely fly again!"

"Great experience!"

Fordeler: "Having requested assistance due to breaking my leg, the service at Heathrow, Charlotte and JFK with American Airlines was excellent."

Fordeler: "Great crew, on time, could get a good nights sleep"

Fordeler: "All is great."
Ulemper: "Nothing is not good."

Fordeler: "Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too."
Ulemper: "I hate paying for water but I seem to do this all over town."

Fordeler: "meal"

Fordeler: "reasonable leg room comfortable seat"
Ulemper: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Fordeler: "Hi enjoy the trip"
Ulemper: "No complaints"

Fordeler: "The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected."
Ulemper: "The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start."

Fordeler: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Ulemper: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."

Fordeler: "Pleasant and friendly crew. Attentive and professional service."
Ulemper: "Late inbound flight made our flight delayed. No info at gate, until a few minutes before boarding. Small, crammed seats. Very worn seatbelts gives a less than favorable impression."

Fordeler: "God og personlig service ombord. Her ble man tatt godt vare på."
Ulemper: "Forsinket avgang, enda alle passasjerer var ombord i tide og boarding var «completed» før avreise."

Fordeler: "Had the head rests that help gold you head when you try to sleep and they didnt speak on the overhead audio so that was awesome"
Ulemper: "Just long flight in general."

Fordeler: "Super quiet and comfortable flight, dedicated service, punctuality."
Ulemper: "I liked it all."

Fordeler: "Clean and comfortable seating"
Ulemper: "50 minutes delay. Food tasted funny like old leftovers."

Fordeler: "Food on this flight was delicious."
Ulemper: "WiFi didn't work."

Ulemper: "food"

Fordeler: "Staff were helpful and nice."
Ulemper: "No snack serve and no entertainment."

Fordeler: "If you picked the wrong line then check in took 40 minutes, arrive early!"

Fordeler: "The shorter flight to Zurich was on a smaller plane than the overseas one, but I'm not sure what model. It seemed about average for comfort; overhead bins held my backpack easily, while I find many older planes do not. Coffee or soda was free, everything else was for sale. Attendants on this flight were very busy and very friendly. Check-in was run very efficiently. My check-through luggage arrived intact. Overall a good experience on a two-hour journey. Plane arrived about 10 minutes ahead of schedule, which is always a plus."
Ulemper: "No real issues with this flight. it accomplished my objective - to get to Switzerland intact, with a minimum of fuss."

Fordeler: "Far better quality and value than BA, it's OneWorld partner."
Ulemper: "It was all good."

Fordeler: "The employee at the checkin counter in Oslo set everything up for us regarding our wheelchair and walker. She was extremely helpful, knowledgeable and kind. She arranged for a pick up in Helsinki with the airport's crew. They helped us unload the plane and then had a personal accessible bus to take us from where we landed (outside of terminal) to the gate of our next departure. The crew were all extremely professional and efficient."
Ulemper: "The leg room is never enough on the long flights. The flight from Chicago to Helsinki at 10:00pm was not nearly as good as the flights from Oslo to Helsinki to Chicago. The crew was not as pleasant, the lights were not turned off until after 1:00 am and then turned on hours before the light "breakfast" was served."

Fordeler: "Great gate and in-cabin crew. LOVED this flight."
Ulemper: "Nothing to report"

Fordeler: "Not having someone sitting next to me, comfortable lie flat beds albeit a bit narrow. Good food when you wanted it, big screen and ok movies, spotless toilets"
Ulemper: "Nothing really negative to say"

Ulemper: "Btw you have cancelled my flight!!!!!!!! And sent me just an email."

Ulemper: "the flight was 2 hours delayed."

Fordeler: "Arrived ahead of time Crue"
Ulemper: "Sales on board"

Fordeler: "Crew was fine. Uncomfortable seats bearable for the short flight."

Ulemper: "My luggage was lost"

Fordeler: "Slow boarding no order. Plus delayed flight for no reason"
Ulemper: "Nothing"

Fordeler: "Flight attendants were courteous and efficient, boarding flowed smoothly."
Ulemper: "Customers should be able to indicate their food preference before the flight, i.e. chicken, beef, vegetarian, etc., instead of taking pot luck or paying more than $12 for the option of selecting beforehand. In addition, there is a great deal of waste in giving everyone sugar, salt, creamer, etc. I know it's more efficient for the flight attendants, but I hate to see so much waste."

Fordeler: "Flight was cancelled at lasy minute. so, all other flights missed. Last minute notification. rebooked on Lufthansa, but wrote wrong codes - more delay."

Ulemper: "I never get that flight."

Fordeler: "The accommodations made me feel like I was in first class!"
Ulemper: "The screaming child behind me ):"

Fordeler: "Airplane was pretty spacious and clean and it had all the amenities of a newer plane"

Fordeler: "Plane was nice, new, every seat had an entertainment system. Crew was very nice and did their best to accommodate my needing a gluten free meal. *This was an Iberia plane, not an American Airlines plane."
Ulemper: "The Iberia web site, and web app were not functioning properly. I want able to save any of my personal information such as phone number or known traveler number. I was unable to select a gluten free meal prior to the flight since the web app and website were not working. I tried calleding Iberia customer support over 10 different times and was never able to speak with a representative. The customer support prior to the flight was non-existent."

Fordeler: "The Iberia plane had a new interior, and possibly was a new plane. The new thinner padding on plane seats was not a problem at all. The crew was friendly and let me switch to a different seat that had an empty one beside it so I could stretch out more. A great flight."
Ulemper: "I liked everything. They exceeded my expectations."

Fordeler: "Crew were friendly, helpful and efficient Entertainment was very good, especially on outgoing flight"
Ulemper: "Broken a/c on one flight, sweating buckets No leg room at all on outgoing 747 Disgusting smelly BO passenger on return flight"

Fordeler: "This is not my first experience with Finnair flight and I'm very pleased with a consistency of a good service, high professionalism and I will recommend this airline to all my friends."

Fordeler: "Called BA (the carrier for our FinnAir flight) when I couldn't check in (didn't have a booking number that worked). Staff member did tell me that all was in order with our booking. He wasn't able to check us in anyway, as something was amiss with 'the system'. In the end all worked out fine, we just made sure to get to the airport early to make sure we got decent seats."
Ulemper: "A bit nerve wracking to see online that our flight information 'could not be found' when trying to check in with the booking numbers I had!"

Ulemper: "Terribly uncomfortable seats, very dated entertainment options, bland food."

Fordeler: "Nice flight, plane was new so that was great. I was traveling alone and got upgraded to Premium Economy. Lovely!"

Fordeler: "Food, not crowded, small plane"
Ulemper: "No individual tvs"

Fordeler: "The staff was very nice and attentive. Boarding was timely and flight landed 30 minutes early."
Ulemper: "Long flight with no screens on the back of the seats with personal entertainment options. Furthermore, I had a middle seat and my shoulders kept knocking into my neighbors. Worst of all, my seat didn't incline as far as the people on either side of me. Sleeping is already hard on a plane, and this made it way worse...not to mention my knees were jammed into the seat in front of me the whole time."

Fordeler: "Crew politeness"
Ulemper: "Food is only average and not enough good movies to watch"

Fordeler: "Is old aircraft. Few tv in all the airplane. My system didn't work"
Ulemper: "I will not fly again with this American airline"

Fordeler: "The flight itself was very good. The food is descent and there are good selection of movies."
Ulemper: "My bag was left in London during my connection and arrived in Denver the next day. From what I understand once my bag arrived it was handed off to a third party delivery company. I am not sure how to complain to this company, maybe British Airways has a way to do it since they hired them. My bag must have arrived around 3:30pm in Denver. I got a text at 5pm that my bag was being delivered, which is fine so far. I did not hear before 10pm from the delivery guy about an estimated delivery time of my luggage, at that point he said he would show up around midnight. He eventually arrived at 3am. I don't know how the delivery company plans their deliveries but this is rather unacceptable. Unfortunately, this is not the first time this happens to me. Do they really always expect people to stay up until 3am the day after an international flight to get their luggage that was mis-handled by the airline.... I'd rather just drive to the airport myself the next day to get my suitcase myself."

Fordeler: "food and crew"
Ulemper: "Poor entertainment offer (no quality movies and not varied options-not classic movies!!). Interactive device menu not working properly or at all. Outraging policy to offer more bookings than available seats that turned out into my wife and me being put in standby when we had purchased our tickets last July. Waiting for 30-40 minutes to claim our baggage to know it had been left in our origin destination in the end so it would probably be delivered 2 days later since the next flight would arrive the following day but late in the evening and more time wasted on the lane to claim for it that caused to miss our connecting train that would take us home and we had to wait for another hour to take the next so we finally got home 2 hours later than expected. We will never use again another company from the one world alliance."

"Hyggelige og effektive ansatte. Derimot er flyene til og fra Oslo alltid forsinket og i vår tilfelle var det på 25 minutter. I tillegg, er kabinene på enkelte fly delvis utdaterte, smart å sjekke på forhold hva slags fly du skal fly med. Ellers er det er svært bra selskap som jeg anbefaler å bruke."

Fordeler: "El entretenimiento"
Ulemper: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"

Fordeler: "Clean plane , good crew ,"
Ulemper: "they didn't load my baggage from flight 1 to 2"

Fordeler: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Ulemper: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."

Ulemper: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Fordeler: "The crew was astounding"

Ulemper: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Ulemper: "Flight was delayed for 4+ hours"

Fordeler: "Crew were very good."
Ulemper: "No vegan food available."

Fordeler: "Great and friendly crew"
Ulemper: "In-flight system had some problems and seats seemed a bit uncomfortable"

Fordeler: "The crew was great"
Ulemper: "1-2 +cms leg space"

Fordeler: "n/a"
Ulemper: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Fordeler: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Ulemper: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Fordeler: "Polite and friendly service"
Ulemper: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."

Fordeler: "NA"
Ulemper: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Fordeler: "Food"
Ulemper: "Seat"

Ulemper: "See above."

Fordeler: "The crew was nice and the seat comfortable."
Ulemper: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."

Fordeler: "Air. France usual"
Ulemper: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"

Ulemper: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."

Ulemper: "There was no entertainment and the food could be better"

Fordeler: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Ulemper: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."

Fordeler: "Amazing crews!"
Ulemper: "N/A"

Ulemper: "2 hours delayd and 1 free cup of water-:("

Fordeler: "The airplane"
Ulemper: "Nothing"

Ulemper: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Fordeler: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."

Ulemper: "Food"

Fordeler: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Ulemper: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

Fordeler: "Friendly crew, good meal and entertainment"
Ulemper: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Ulemper: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."

Fordeler: "Food has improved a lot on business class. Meals are more creative."
Ulemper: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."

Ulemper: "I don’t know why they keep making boarding with stairs and bus."

Fordeler: "Arriving safely."
Ulemper: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."

Fordeler: "Easy, fast, comfortable, no hassles"

Fordeler: "The airplane have great entertainment system. The cabin crew are very nice."

Fordeler: "Service was great, flight was on time and I really enjoyed everything"
Ulemper: "Little turbulence but overall it comes as usual so it was worth the flight"

Fordeler: "Nothing special"
Ulemper: "They start serving late the apperitif before taking off and take it back right after."

Ulemper: "no vegeterian sandwiches very disappointed"

Fordeler: "The crew, the service, the food and beverages"
Ulemper: "The 3 hours delay"

Fordeler: "Nothing particular"
Ulemper: "Nothing particular"

Ulemper: "There should be more layover time as I almost missed my flight and My luggage was delayed!!"

Fordeler: "The inflight service"
Ulemper: "The 3 hours delay"

Fordeler: "Everything was very prefect and would love to fly again."
Ulemper: "NA"

Fordeler: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"

Fordeler: "Nice food Right in time Police and customs formalities easy"
Ulemper: "Poor comfort in business class No entertainment at all"

Ulemper: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Fordeler: "Nothing"
Ulemper: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."

Fordeler: "The flight attendant was very nice to me. TV was very good. space was enough ."
Ulemper: "We had to pay for wi fi."