Fordeler: "Everything was great!"
Ulemper: "Some announcements were only made in Korean. Would have been nice to have it in English for international flight."
Ulemper: "Less new movies and kids movies"
Ulemper: "I’ll use Korean Airlines again!"
Ulemper: "More water"
Fordeler: "Comport seating"
Ulemper: "Food quality needs to be improve"
Fordeler: "Yes, crews were excellent"
Ulemper: "Boarding of passengers should be clear"
Fordeler: "Preference given for those requiring extra help boarding"
Ulemper: "Very narrow seats with very very limited leg room. I’m only 5’4” tall and had no leg room. My sister is 5’11” and had leg cramps from the 4.5 hour flight because of the lack of leg room. Probably time to replace this plane."
Fordeler: "Same as the first flight. Korean flight attendants were very courteous and helpful. Foods ok. We couldn’t afford first or prestige class so we have to trade in our comfort in economy."
Ulemper: "Flight wasn’t as long but if you add up the lay over time, it end up being long."
Fordeler: "Great service. Clean plane, good seating"
Fordeler: "Nice bathhroom size"
Ulemper: "I dont like the 2x seating in business, seats are not up to what they should be, i was glad it was a short flight"
Fordeler: "Accomodating the cew"
Fordeler: "Brilliant take off and landing too. Very good service. Nice food. Should provide some sweets in the form of chocolates or cakes. But overall a nice and pleasant journey. Thank you!"
Ulemper: "Nothing to dislike."
Ulemper: "I would have given a 5 Stars for comfort if the cabin temperature is at least cooler not dry. Please please look into it."
Fordeler: "Efficiency, hospitality, professionalism, cleanliness, ..."
Ulemper: "Everything was going well until our bags didn’t show up at our final destination. Big no-no. Just ruined the otherwise pleasant experience"
Fordeler: "Clean, new plane, with great entertainment systems and choices."
Ulemper: "How in the hell this day in age do you not have Vegan food options on a plane serving Asian countries?! How dose none of the flight crew not understand the words "No Meat"?"
Fordeler: "Again the crew was pleasant."
Ulemper: "The 747-400 flight had some metal box mounted on the floor under the seat in front of me. I have a bad left hip and was in pain the whole flight because all I could do is keep my left leg in one position. If these boxes are necessary then get those seats more space so it will not be a problem. Put new Monitor screens into the seats."
Ulemper: "Just the more than one hour departure delay. Reason given was that they were still waiting for passengers on a connect connecting flight. Then what was unusual was a manual head count of passengers which was out of the ordinary in this high tech world of modern air transportation"
Fordeler: "The service and especially the flight stewart, he has to be the best one EVER!!!"
Ulemper: "I was too distracted by the professionalism, friendliness and care of the fight stewart to see anything bad."
Fordeler: "The seats were comfortable and the crew was nice"
Ulemper: "I missed my connection because of fog. (Obviously a problem they could not fix, so I’m not upset about that.) I asked to change flights in Fukuoka so I wouldn’t miss it but I was told then I wouldn’t be able to take my connecting flight in Incheon???? Even though it was Korean Air??? Fukuoka lacked any information when our flight might come or if it would possibly be cancelled. Got to Incheon near midnight, I then waited for three and half hours in a line to rebook for the next day, and when they helped me they gave me a ticket. They said they couldn’t give me any hotel accommodations because of all the missed flights, but didn’t offer some other compensation. I didn’t get a voucher which I saw other people in line get. When I asked to upgrade to business class( I was willing to pay the extra money) I was told it was too expensive for me. After my trip I will never fly Korean Air again."
Fordeler: "flight delay for more than an houe"
Fordeler: "Friendly staff, good food, comfortable length seats. Deplanijng and boarding was fast."
Fordeler: "Everything was great, i had a connection flight and i did not have to check in like other times."
Fordeler: "acomodations was awesome!!!"
Ulemper: "temperature was not consitent"
Fordeler: "Food, service"
Fordeler: "The staff was friendly and helpful"
Ulemper: "There wasnt anything that i didnt like"
Fordeler: "Everything.they all assist you and helped u out to look and store your hand carry-on."
Fordeler: "Nothing at all"
Ulemper: "Kayak used a sub company to reserve flights. My husband was involved in a collision at sea and was not able to make the flight due to military deployment status. I tried continuously to contact the sub company to request a waiver or hold on the flight. The number provided kept me on a hold . There were no answers to phone calls from information provided on receipt. Emails only stated the fees that would be imposed for any action I conducted. I will never use kayak again."
Fordeler: "I thought the food was exceptional"
Ulemper: "It was very hot journey, as the air conditioner seemed not working properly. Hope this should be improved in future flight."
Fordeler: "Food was excellent. Flight attendants are very courteous and helpful too. Plane was very spacious, I love flying with Korean air."
Fordeler: "Except for crying babies, all is well. Commendable"
Ulemper: "Same food every year after year"
Fordeler: "Getting preferred seating because we were sky team elite plus members"
Ulemper: "Exiting the plane in the cold Seattle weather."
Fordeler: "I loved their willingness to accommodate everyone, hospitality and attention to detail."
Fordeler: "Bibimbap not available. Crew checked in our carry-on despite having space above our seats (Carry-on was not checked in during Chicago to Seoul trip). Unresponsive entertainment system. If this was only a ICN - MNL flight this is overpriced since it feels like a budget airline."
Fordeler: "Food was pretty good too. Great service for the price!!!"
Fordeler: "First of all, you should not be charging a cancelation fee for unforeseen circumstance such as health problems. Second of all, I have not received a response yet from the emails I have been sending. It is extremely hard to call your hotline for foreigners."
Ulemper: "Refund policy"
Fordeler: "Flight was full but still comfortable."
Ulemper: "We are delayed for 2 hours"
Fordeler: "Multiple rounds of complimentary food and drinks"
Ulemper: "Unable to sleep"
Fordeler: "same as above"
Ulemper: "long wait for our baggage to be released to the conveyors after we had arrived"
Fordeler: "My special meal request was honored and was quite tasty! The plane was comfortable--seats to lavatory!"
Fordeler: "same as above"
Ulemper: "same as above"
Fordeler: "Everything was great. The only suggestion I would like to make on another topic is the cost of an extra luggage. Compared to another airline I use (Eva Air), I find the Korean Air extra luggage cost much higher."
Fordeler: "Rr00m for legs and food"
The ticket price is reasonable, the Istanbul Airport is amazing .New clean fun have everything you need it even the shoping price is great, inside the airplane is modern and clean ,the crew the clean the Bathroom after every passenger due to covid, also the give you PPE package to stay clean and safe, the crew staff are organized and friendly, the food is fresh and delicious, I recommend Turkish airline for any one need easy trip from the begging to the end. Thank you kayak for the great 👍 ticket price. Love it.!!!
Ulemper: "They cancelled my flight"
Ulemper: "Worst ever airline in the world charged me for Cary on bag $430 for weight 8.7kg from Oslo Norway to adiss ababa Ethiopia I recommend no one has to fly with Turkish airline poor customer service"
Fordeler: "Great food options, very tasty. Crew was attentive, polite and professional."
Ulemper: "Crew could have been more friendly."
Ulemper: "The plane was 1 hour late to board. This is very inconvenient as I had a connecting flight, with layover of an hour and a half! I had to run like hell just to make it in time for the boarding of my second flight!"
Fordeler: "Yes everything was perfect"
Ulemper: "Everything including food was excellent"
Ulemper: "Flight was delayed - missed connection in Istanbul"
Fordeler: "Overall good experience"
Ulemper: "Bathrooms were already dirty upon boarding"
Fordeler: "Great good entertainment n crew provided warm and courteous service"
Ulemper: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."
Fordeler: "Good food, new movies and good leg space"
Ulemper: "Flight was delayed by an hour, luckily managed to make my connecting flight"
Ulemper: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"
Fordeler: "One sign had row 27> The other sign had 28 >"
Ulemper: "Mass confusion resulting in slow boarding."
Fordeler: "Getting Home"
Ulemper: "Everything the seats were so close to the other seat forget it they Reclined. No service at all one bottle of water for about 6 hours they never passed by once. Flt. Att.’s were nice but no training no customer service. Like cattle I just want to forget the trip"
Fordeler: "It was the best"
Ulemper: "The best"
Fordeler: "Plane, seat and entertainment are very good."
Ulemper: "Options for vegetarians were not really good."
Fordeler: "Overall experience"
Fordeler: "I enjoyed the flight!"
Ulemper: "Not applicable"
Ulemper: "Boarding status changed straight from pre boarding to last call. No AC"
Fordeler: "Low engine noise and vibrations. Temperatures were comfortable"
Fordeler: "Flight delayed by 2 hours. Very little leg room. NO vegan food available. Baggage lost. Abysmal customer service."
Ulemper: "Will never fly Turkish airlines again"
Ulemper: "Leg space on this flight was less compared to other flights I had with TK."
Ulemper: "The flight was delayed for four hours due to aircraft malfunction. Not allowed to use the toilet for five hours."
Fordeler: "The service, food, convenience of a direct flight to Istanbul"
Ulemper: "The entertainment system in my seat did not work (they offered to change my seat but I declined). Also the WiFi was spotty. However, I always enjoy flying with Turkish Airlines due to the excellent service and delicious food."
Fordeler: "Great service. Great food. Comfortable flight both ways"
Fordeler: "I truly enjoy my first experience flying on Turkish Airlines! Service was great, flight was smooth, food was great! I liked The whole experience! I'll definitely recommend Turkish Airlines To my friends!"
Fordeler: "You guys are blessed and best of all of time"
Ulemper: "I didn't hate nothing it was the best"
Fordeler: "The flight didn't take too long"
Ulemper: "The staff at the airport is really rude and just tries to push you off to another person. When you do finally talk to someone they will give you a short blunt answer and try to get rid of you. The WiFi is horrible and hardly works. There aren't any quiet places to sleep and many of the phone charging stations cost money."
Fordeler: "The food and beverage selection, as well as the service in business class was excellent. Initially I dreaded the long layover of 8 hours. But I found the Turkish Airlines Business Lounge. It was so spectacular that I didn't want to leave it. I found a small movie theatre equipped with leather oversized recliners and slept. I was told that the 2 story lounge is 6000 square meters."
Ulemper: "The business class seating is old and not as comfortable as the newer herring bone configurations. Privacy could be improved."
Fordeler: "Loved the service, food and airplane itself."
Ulemper: "Istanbul airport is large and difficult to manage. Had to walk/run for about 20 minutes to get to my connecting flight."
Ulemper: "leaving late"
Fordeler: "same as above, i love that i was able to check in online and choose my seat. I love the kit (toothbrush, socks) and the quality of the pouch - super love it! Pillow and blanket as well is still the same quality as before."
Fordeler: "The flight from Istanbul to New York was great. Excellent service, good food, free drinks throughout, comfortable modern plane with wide selection of entertainment. Great layover at Istanbul Airport with lots of selection for food and drink. Far better than any direct airline that flies new york to tel aviv so if you don't mind a layover choose Turkish."
Ulemper: "Free WiFi at Istanbul Airport requires sms authentication which makes no sense on an international trip."
Fordeler: "It's an international flight and they don't offer other food alternatives."
Ulemper: "flight canceled , i flew diff, airlines"
Fordeler: "No personal entertainment screen. No USB jack. These alone are unacceptable esp for an international flight. Food was terrible - vegetarian option was plain pasta!. Seats cramped and too close together. Crew didn't manage passengers putting luggage away so passengers did it very badly taking up overhead room with jackets and small bags. Gate was overcrowded and hot without enough seats. Staff was pleasant though and friendly and courteous and efficient."
Fordeler: "Food, comfort..."
Fordeler: "There were great entertainment options, which is really important for such a long haul flight."
Ulemper: "They had assigned the same seat to me and somebody else, and the other person was already sitting in the seat when I got there. The only other available seat was in business class, and although the flight attendant later admitted I should have been given that business class seat, the other person successfully argued to take it. Staff are good though not as friendly as most Asian airlines."
Fordeler: "Ability to choose my seat when I checked in online, ability to get a free hotel stay for my overnight layover"
Ulemper: "Food was so-so; the specific flight attendant's service could have been better; the multiple security checkpoints; checking passports before the gate was completely unorganized; the flight was slightly delayed (reason unknown) - didn't help that we had to be bussed to another gate to reach our actual airplane"
Fordeler: "Friendly crew."
Fordeler: "For economy... seats were comfortable, great entertainment system, very good food with ample portions, very good service, good size bathrooms. One of the best experiences in economy for me and my wife (and we were on two Turkish flights for a total of 20 hours!) - and we travel alot!"
Ulemper: "Nothing to mention - was very happy with this trip."
Fordeler: "I enjoyed the whole trip. I am glad I was able to sit near the Emergency Exit seating - thanks to Ticket Associate's keen eye, back in Bologna."
Ulemper: "There wasn't anything I did not like about my flight experience."
Ulemper: "The absolute worst airline we have ever flown with. Will never fly with them again."
Fordeler: "Other than what I've mentioned below, everything was great."
Ulemper: "It was a pretty physically uncomfortable flight. My seat wouldn't recline even a tiny bit and it was a 9+ hour flight. The flight attendant tried to help but was unable to get it to move either."
Fordeler: "food, enterttainment"
Ulemper: "too small legroom"
Travelling from Nigeria was a nightmare. Those thugs at the airport gave my husband and i hell because we had our boarding passes on our phone. We had to keep bribing and begging them to let us through. It is the worse travel experience I’ve ever ever had in my entire life. And I travel a lot
Fordeler: "The plane condition."
Ulemper: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Fordeler: "Boarding was efficient and the crew were nice."
Ulemper: "the seating is horrible. it was the tightest seating I've ever experienced."
Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."
Fordeler: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Ulemper: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Ulemper: "Nothing. Flight was amazing"
Ulemper: "It's KLM. What else do you need to know."
Fordeler: "The crew was professional & friendly"
Ulemper: "Food was terrible honestly, entertainment system didn't work on 1st flight."
Fordeler: "Flight and the crew!"
Ulemper: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Fordeler: "very nice crew"
Ulemper: "my bagfage was lost"
Fordeler: "Reclinable seats."
Ulemper: "The food!! The lights could be dimmed as it was a night flight."
Fordeler: "The aircraft"
Ulemper: "No overbooking next time!"
Fordeler: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Ulemper: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Fordeler: "Likte at det var punktlig og at de serverte drikke"
Ulemper: "Flight got delayed 30 minutes"
Fordeler: "Very professional"
Ulemper: "Lost luggage"
Ulemper: "Head support for 6 feet plus people on seats would be good"
Fordeler: "General flight journey"
Fordeler: "Entertainment was amazing"
Ulemper: "Seats a bit hard"
Fordeler: "Good beverage service."
Ulemper: "Over an hour delayj for departure."
Fordeler: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Ulemper: "Everything was very good."
Fordeler: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Ulemper: "not really"
Fordeler: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Fordeler: "They considered my reguest of vegiterian food."
Ulemper: "I have no complaints."
Fordeler: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Fordeler: "MCR airport Mert & Greet parking was smooth and efficient."
Ulemper: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
Fordeler: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Fordeler: "Crew was great, very nice"
Ulemper: "Not enough legroom"
Fordeler: "The boarding was easy and you didn't have to wait inline for that long"
Ulemper: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
Fordeler: "Friendly in-flight personell"
Ulemper: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Ulemper: "Customer service"
Ulemper: "Food and one bathroom out of service makes an awful flight"
Fordeler: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Ulemper: "there was no lounge close to our departure gate"
Fordeler: "The aircraft was clean"
Ulemper: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Fordeler: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Ulemper: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
Fordeler: "Just great crew."
Ulemper: "Not comfortable at all and will not book KLM again."
Fordeler: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Ulemper: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
Ulemper: "Dutch sub titels would be nice."
Fordeler: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Fordeler: "Easy boarding, plenty of room"
Fordeler: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Ulemper: "Not much to comment on here."
Ulemper: "OLD plane without comfort or entertainment"
Fordeler: "Loved the service...everything was excellent"
Ulemper: "The bus class seat was a bit narrow at the feet"
Fordeler: "The crew service is impeccable. Ground services very friendly and professional."
Ulemper: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Fordeler: "Great crew service. Among the best ever."
Fordeler: "great choice of entertainment content, friendly crew"
Fordeler: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Fordeler: "Jet airways flight till mumbai"
Ulemper: "Poor legspace in Klm flight till Amsterdam"
Fordeler: "we had extra legroom travelling with an infant"
Ulemper: "the staff could have been a little considerate when serving food to you while you're holding a sleeping baby"
Fordeler: "Everything on the plane was fine, and the service was great."
Ulemper: "Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great."
Ulemper: "I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me"
Ulemper: "Did not departure on time"
Fordeler: "The crew was excellent, however I had a very serious problem upon checking in as I DISCOVERED AM NOT ALLOWED A SINGLE KG OF LUGGAGE.THE AIRLINE ASKED ME TO INFORM THE AGENT WHO DID NOT MAKE IT CLEAR WHEN I WAS BUYING THE TICKET.THAT HAS COST ME A LOT OF ANXIETY AND BIG$$"
Ulemper: "TICKETS ON SALE THAT HAS NOT LUGGAGE MUST BE CLEARLY STATED THAT NO LUGGAGE ALLOWED"
Fordeler: "On time"
Ulemper: "Everything. Bad business class food. Old movies. No inflight service."
Ulemper: "I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!"
Ulemper: "lost my luggage"
Ulemper: "Flight delay announcement could have been made much earlier"
Ulemper: "Feel airline maintenance is slipping second flight in a week where they have tv trouble"
Ulemper: "Toilets should never be wet."
Fordeler: "Crew is ok, accommodating, entertainment system ok, food ok."
Ulemper: "level up on the service, I think MH needs to take a second look at the whole company in terms of culture and level of service."
Ulemper: "The KUL to DPS leg was on one of the oldest planes I’ve flown. A 737 with no seat back screens. They handed out 2 inch thick “tablets” in Business class, with no touch screen and only a handful of 10 year old movies."
Fordeler: "All of the ground staffs at Johor Bahru provided attentive and observant service. Cabin crew greeted with pleasant smile, friendly and provided excellent service."
Ulemper: "maintenance work not manage well"
Ulemper: "The air con totally not cold!"
Ulemper: "Changed gates 3 times . No one knew what was going on. Late flight. Request for wheel chair not fulfilled. Very tight transfer. Very far to another gate when transiting from kL to Yangon. Ridiculously far. My first n last time with Malaysia airlines."
Fordeler: "We paid for extra luggage for check in but we were allowed to carry them on board due to the short stopover duration of the connecting flight. Thanks for the much needed flexibility!"
Ulemper: "Seat back didn’t stay upright so it was uncomfortable when I wasn’t trying to sleep."
Ulemper: "Malaysia airlines lost my luggage. Delayed for over 24 hours and had to send to another airport. Cost me hundreds of dollars and no compensation provided"
Fordeler: "Food was good."
Ulemper: "The delayed flight and consequently lost luggage afterwards."
Fordeler: "Food was good and staff was always with a smile in their face"
Ulemper: "Super crowded and not much room in between rows, I aspected a bit larger and more comfortable plane for an international flight"
Ulemper: "Incorrect information of boarding gate reflected on the boarding pass for the third time already. And to make it worse, this was the most difficult problem that me and my friends encountered throughout all the flights that we took. We nearly miss this flight as we actually went to the boarding gate that was reflected incorrectly on our boarding pass as stated earlier. There was also an unannounced delay. Flight estimated departure is at 1720HRS, but the flight only took off 1750HRS."
Ulemper: "Prebooking a seat with Malaysian Airlines requires calling KL office which is always busy. It costs a lot if calling from the US, in addition to paying for the seats. It really turned me off."
Fordeler: "Service and integtity"
Fordeler: "Attendants were very good"
Ulemper: "12 hrs in the air!!!"
Fordeler: "Friendly and helpful crew"
Ulemper: "food was horrible"
Fordeler: "Satay, flatbed."
Ulemper: "No amenities kit, no mattress pad, no champagne, no menu for business class. And the forgot to serve the main course of my travelling partner."
Ulemper: "The flight was delayed for more than an hour. We had problem getting the attention of the crew as all of them were just hanging around the galley."
Ulemper: "We had a 4.5 hour delay due to weather conditions at Heathrow. Although the airline could not avoid this. I feel being kept on the plane for the duration before a 12 hour flight and a further 4 hour connection, was too much."
Ulemper: "Their app is useless. Not user friendly and always down ! Their staff can't even give proper directions on what need to be done in terms of getting upgrades ! Such a shame how it this airlines is getting from bad to worst. They use to be great and my number one choice , but now they are just a disappointment. I am only supporting MAS because they are my national carrier"
Fordeler: "Nothing at all!"
Ulemper: "Worst handling of delays and cancellations I have ever experienced. Worst management ever! More than 17 hours delay before I finally got on another plane. No hotel, no food, no nothing."
Fordeler: "Despite recent tragedies that led to loss of life and aircraft, the flag carrier of Malaysia seems to be well on the road back to good health and prosperity. This is a win-win situation all 'round. From being re-booked to an earlier flight by their impressive ground staff to excellent in-flight service and airmanship during the ride, the experience was truly one of the nicest airline experiences in recent memory. With improvements at MNL coupled with this fine experience, I now have another option to choose from when traveling by air both within SEA and beyond. Kudos to all."
Ulemper: "Though not MH's fault, having to queue for nearly 2 hours at KLIA to clear immigration formalities was an extremely rude welcome back here, considering that it took me less than 30 minutes in June to clear formalities at the "Budget Terminal.""
Ulemper: "Very uncomfort flight, very bad timing, Food is not good"
Ulemper: "They damaged MY OVER 400 Euro suitcase handle and said that they dont take any responsibility!!!"
Fordeler: "Latest informtion about the weither"
Ulemper: "Flight Costume"
Ulemper: "The quality of the in-flight meal (noodles and fish) very poor!"
Fordeler: "Service from the crews"
Ulemper: "On both flights, i did not get the seats i had specifically booked..."
Fordeler: "Malaysia airlines has some of the most beautiful women working for them. Most curteous, kind, and very personable. Beautiful. Beautiful. Beautiful"
Ulemper: "The long layovers with no hotel voucher from Malaysia air. That would be a big help especially for me since I travel alone. And not to familiar with hotel locations, taxis. I am concerned about my safety in another country..."
Fordeler: "The flight was fairly typical. However, it left on time and arrived on time. This was a positive."
Ulemper: "As usual, the flight was completely full. Everyone carries on as many bags as allowed and there is no bin space for all the luggage. I bring only my briefcase and had to search for space."
Fordeler: "There was nothing positive about the experience on this flight. With exit row seats had to stow luggage back in overhead holds which meant having to go back on landing, retrieve bag & for get way back to seat. Not Airlines fault but no gantry available on arrival. Up and down runway until available (20min) before we could exit."
Ulemper: "Fact that once again confirmed seating was changed from original booking. Extremely frustrating. Slight delay on take off. Had exit row seats."
Fordeler: "Service in the plane"
Ulemper: "Service at the airport."
Fordeler: "Delicious food"
Ulemper: "No entertainment"
Fordeler: "Clean and entertainment good!"
Ulemper: "Food is mediocre, even for airplane food."
Fordeler: "On Time"
Ulemper: "No newspapers"
Fordeler: "The food was nice."
Ulemper: "Nothing special on this flight. Entertainment system didn't actually work at the beginning for everyone on board and had to be rebooted. you would think everything would be thoroughly checked prior to a flight. It started to work about an hour later into the flight."