The crew were great the food was just ok
Was a quick flight less than an hour. He gave me two packs of gold fish. Which is fine but of course compared to my other flights, well no comparison, but the flight was less than an hour.
Fordeler: "Everything was great!"
Ulemper: "Some announcements were only made in Korean. Would have been nice to have it in English for international flight."
Ulemper: "Less new movies and kids movies"
Fordeler: "Crews are always super well trained."
Ulemper: "Between continental flight need more movies, in my perspective"
Fordeler: "Plane in excellent condition. Service outstanding."
Ulemper: "Nothing special about the food, but it's not a big deal. Would fly them again."
Fordeler: "Clean, kind cabin crew & nice meals"
Fordeler: "Comport seating"
Ulemper: "Food quality needs to be improve"
Fordeler: "Yes, crews were excellent"
Ulemper: "Boarding of passengers should be clear"
Fordeler: "Preference given for those requiring extra help boarding"
Ulemper: "Very narrow seats with very very limited leg room. I’m only 5’4” tall and had no leg room. My sister is 5’11” and had leg cramps from the 4.5 hour flight because of the lack of leg room. Probably time to replace this plane."
Fordeler: "Same as the first flight. Korean flight attendants were very courteous and helpful. Foods ok. We couldn’t afford first or prestige class so we have to trade in our comfort in economy."
Ulemper: "Flight wasn’t as long but if you add up the lay over time, it end up being long."
Fordeler: "Nice bathhroom size"
Ulemper: "I dont like the 2x seating in business, seats are not up to what they should be, i was glad it was a short flight"
Fordeler: "Accomodating the cew"
Fordeler: "I could not book my seat ahead of time on the Korean air website"
Ulemper: "Middle seat stinks for a 15 hour flight"
Ulemper: "I would have given a 5 Stars for comfort if the cabin temperature is at least cooler not dry. Please please look into it."
Fordeler: "Very professional crew good service"
Ulemper: "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"
Ulemper: "Everything was going well until our bags didn’t show up at our final destination. Big no-no. Just ruined the otherwise pleasant experience"
Fordeler: "Again the crew was pleasant."
Ulemper: "The 747-400 flight had some metal box mounted on the floor under the seat in front of me. I have a bad left hip and was in pain the whole flight because all I could do is keep my left leg in one position. If these boxes are necessary then get those seats more space so it will not be a problem. Put new Monitor screens into the seats."
Ulemper: "Just the more than one hour departure delay. Reason given was that they were still waiting for passengers on a connect connecting flight. Then what was unusual was a manual head count of passengers which was out of the ordinary in this high tech world of modern air transportation"
Fordeler: "The service and especially the flight stewart, he has to be the best one EVER!!!"
Ulemper: "I was too distracted by the professionalism, friendliness and care of the fight stewart to see anything bad."
Fordeler: "flight delay for more than an houe"
Fordeler: "Friendly staff, good food, comfortable length seats. Deplanijng and boarding was fast."
Fordeler: "acomodations was awesome!!!"
Ulemper: "temperature was not consitent"
Fordeler: "Korean Air staff was very nice and helped me as a disabled passenger."
Ulemper: "Was on a 777 both legs and they have very little padding in the seats which makes for a sore butt."
Fordeler: "Food, service"
Fordeler: "The staff was friendly and helpful"
Ulemper: "There wasnt anything that i didnt like"
Fordeler: "Everything.they all assist you and helped u out to look and store your hand carry-on."
Fordeler: "For some reason the crew seemed more attentive and maybe fresher coming back from ICN than going to ICN"
Ulemper: "The only problem was the long layover"
Fordeler: "Crews are kind and nice. No complain about the service the crews provided."
Ulemper: "The chair, need to be more comfortable"
Fordeler: "Food was excellent. Flight attendants are very courteous and helpful too. Plane was very spacious, I love flying with Korean air."
Fordeler: "Except for crying babies, all is well. Commendable"
Ulemper: "Same food every year after year"
Fordeler: "Nice service"
Ulemper: "The omelette, I received horrible food poisoning and all my friends had upset stomachs. Bad experience due to that... Everyone around me also wasn't happy, due to gaseous stomach / farting, poor people."
Fordeler: "Bibimbap not available. Crew checked in our carry-on despite having space above our seats (Carry-on was not checked in during Chicago to Seoul trip). Unresponsive entertainment system. If this was only a ICN - MNL flight this is overpriced since it feels like a budget airline."
Fordeler: "First of all, you should not be charging a cancelation fee for unforeseen circumstance such as health problems. Second of all, I have not received a response yet from the emails I have been sending. It is extremely hard to call your hotline for foreigners."
Ulemper: "Refund policy"
Fordeler: "The crew is crisply dressed and very professional in their demeanor. You feel first class even in economy."
Ulemper: "Service!!!! Plenty of crew and they are very attentive."
Fordeler: "There was a delay in taking off from SFO but the attendants worked very hard at getting everyone on board and taken care of. I missed my connecting flight in Seoul because of the delay, but the attendant let me know well before that I would miss the flight. In Seoul they took me to their very nice Hyatt hotel where I stayed the night and they offered me a very excellent buffet dinner at no cost."
Ulemper: "There was plenty of confusion with the ground crew in Seoul and I was lost trying to find my way to the station where I could find another flight to Hanoi. However, as soon as I found the Korean Air station, they took very good care of me."
Fordeler: "The crew's professionalism and service. I wish Korean Air could provide training to the US based airlines! Well done!"
Ulemper: "The vegan meal was served twice during the flight. A bit more variety would have been nice. Qatar airways has a better variety of entertainment."
Fordeler: "While I slept for part of the flight they placed a note telling me that they let me sleep and didn't want to disturb me."
Ulemper: "There were no outlets on the plane to charge my devices and it was very cramped in my seating area."
Fordeler: "Flight was full but still comfortable."
Ulemper: "We are delayed for 2 hours"
Fordeler: "same as above"
Ulemper: "long wait for our baggage to be released to the conveyors after we had arrived"
Fordeler: "Everything like always"
Fordeler: "My special meal request was honored and was quite tasty! The plane was comfortable--seats to lavatory!"
Fordeler: "We forgot our IPad in the plane. We met in Seol one of the flight attendants. She stayed with us and arranged for somebody to bring the Ipad from a different location . She refused to continue home , until she saw our property found. It wax an exceptional service!"
Ulemper: "The service on the plane is outstanding"
Fordeler: "same as above"
Ulemper: "same as above"
Fordeler: "Everything was great. The only suggestion I would like to make on another topic is the cost of an extra luggage. Compared to another airline I use (Eva Air), I find the Korean Air extra luggage cost much higher."
Fordeler: "Rr00m for legs and food"
All good other than departing 1 hr late!!
information guide where to go next gate.
Ulemper: "Raise the cabin temperature"
Ulemper: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Fordeler: "Great crew But... Many wild children, loud babies. I was in seat with extra leg room so I had no space for my purse & carry on and had to store in overhead bin. After take off, I retrieved my purse & carry on to get my glasses and purse. The flight attendant gave my bin space away to someone..."
Ulemper: "See above... Who didn't upgrade their seat. My items had to go into bin 3 rows back. Very inconvenient & very difficult to retrieve after landing. I will never pay the additional fee for extra leg room again."
Ulemper: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"
Ulemper: "Flight way too cold"
Ulemper: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Ulemper: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"
Fordeler: "Boarding. Timely departure"
Ulemper: "Entertainment selection."
Fordeler: "I like everything crew, etc"
Ulemper: "Nothing reallly"
Fordeler: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Ulemper: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."
Fordeler: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"
Fordeler: "Seats are big as old plane"
Ulemper: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
Fordeler: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Fordeler: "Great service."
Ulemper: "Disinfectant smell."
Fordeler: "Seats more comfortable than premium economy, staff more helpful!"
Ulemper: "Food was ordinary"
Fordeler: "Flight crew great"
Fordeler: "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
Fordeler: "Excellent flight experience"
Fordeler: "Great experience"
Ulemper: "Seating arrangement was bad"
Fordeler: "Great service"
Fordeler: "great crew service. my first time flying with singapore airlines and they delivered"
Fordeler: "Nothing specific"
Ulemper: "Menu is average but get they need to cater for wide variety of tastes"
Ulemper: "one of the oldest planes i ever used"
Fordeler: "smooth service with refreshments"
Ulemper: "No working seat audio"
Fordeler: "everything is perfect"
Ulemper: "the food on Silk Air can be better"
Fordeler: "Boarding was good"
Ulemper: "Old plane, bad food selection and they run out of omelette in the morning - only seafood as option. Not rude crew but wouldn't call them friendly or welcoming."
Fordeler: "Helpful staff and a comfortable trip. A plus all the way around"
Fordeler: "The service, seats, food, drinks and bed!"
Fordeler: "New movies! Yes!"
Ulemper: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Fordeler: "Comfy chairs and good food on Singapore Airlines."
Ulemper: "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."
Fordeler: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Ulemper: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Fordeler: "Excellent seat and pillow cushion... The krisworld in-flight entertainment was extremely easy to use while still having a wide selection of films. The touchscreen was also very simple and did t require a great deal of force to press a button...the steamed towel given before take off was extremely relaxing and set a high standard of expectations during this flight. Almost all of the those expectations were met. The toilets were extremely clean and the service of toothbrushes was the icing on the cake. For my meal I ordered Indian fish curry which could have been a little more spicy (I am Indian so I eat foods with many spices)."
Ulemper: "I would have liked a wider selection of foods in the menu.. Limited options. Also, I had a 11:45 AM flight from BOM-SIN which was supposed to start boarding at 10:45, but instead we started boarding at 11:30 and took off at 12:10."
Fordeler: "Nothing specific"
Ulemper: "No real dramas"
Fordeler: "Attendants are always nice, flight is always smooth."
Fordeler: "Everything else was good"
Ulemper: "Old aircraft with tired looking seats."
Fordeler: "Almost everything"
Ulemper: "The leg rests didn't have enough room to be useful. I'm only 5'10", which is average, not tall, so they should have had more legroom."
Fordeler: "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
Ulemper: "Wifi cost 12 bucks and hour."
Fordeler: "It was safe, great staff and service! Entertainment was great and lots of options in food and beverage!"
Fordeler: "The staff was very friendly and helpful. I got plenty of meals and they easily accommodated my vegetarian diet!"
Fordeler: "Changed by very helpful ground staff from lousy seats to exit row at no cost."
Ulemper: "Entertainment interface showing its age."
Fordeler: "The ground staff in Sydney!"
Ulemper: "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."
Fordeler: "In-flight Entertainment. Orderly & on-time boarding."
Ulemper: "Food selection was limited given we were traveling Economy class."
Fordeler: "1. Clean. 2. Punctual. 3. Coke Zero."
Fordeler: "Emirates provides good seating even in economy class,with good entertainment so makes the 8hr flt more pleasant."
Ulemper: "Food wasn't overly great."
Fordeler: "The crew were very friendly and accommodating."
Ulemper: "Most long flights giveaway a personal kit. They didn't."
Fordeler: "Friendly crew"
Ulemper: "It was okay"
Fordeler: "The crew was cool."
Ulemper: "More flexibility in terms of upgrading seats and changing flights while at the airport, especially if there is availability."
Fordeler: "Crew & food was amazing"
Fordeler: "I like overall, food , entertainment, cleanliness and the amazing crew."
Ulemper: "I would fly again with emirates."
Fordeler: "Seat comfortable"
Fordeler: "Full plane. Boarding could have been easier with two entry points into the plane"
Ulemper: "Plane was late leaving but made up time."
Fordeler: "Very professional and courteous crew..."
Ulemper: "Breads must be at least warm. The breads were frozen."
Ulemper: "Food is ok but can be improved."
Fordeler: "Went by Economy, upgraded to biz on way back. Both were great experiences. Biz class was excellent, I feel better than United."
Ulemper: "The check in process took a long time; longer than other carriers. In spite of so many crew members being there at the gate, there were no announcement of the boarding process. It used to be there before. When asked the staff is very politely responds on what is going on but the rest of the passengers do not know what's going on. Wonder why the staff do not follow the seating process by zone as mentioned on the boarding pass."
Fordeler: "The crew was both friendly and attentive. I was satisfied with their interest."
Ulemper: "I found the boarding experience in Dubai to be quite tedious. We were shuffled around here and there and getting on the plane itself was tough."
Fordeler: "Inflight entertainment was good but that doesn’t make up for lack of equal treatment of all passengers"
Ulemper: "They are racist!!!!! Segregation and all!!!!! For my more than 12 hours layover I had to pay for my own hotel!!! Yet other travelers were given free hotel vouchers. As a matter of fact I was kept waiting for nearly half an hour in the middle of the night even though I had been waiting for service ahead of them."
Ulemper: "Staff don’t smile! I ask for hot towel the crew didn’t give me any!"
Fordeler: "good attitude , friendly service from the crew members"
Ulemper: "seat spacing was very narrow"
Ulemper: "Still flying . I lost my first hotel night what to doooo"
Fordeler: "Terrific food, not the same old stuff! Professional staff with a great attitude! A little extra legroom never hurts!"
Fordeler: "The crew was excellent. Very friendly and helpful. Inflight entertainment selection was great tho the screens were average. Good beer selection."
Ulemper: "Seats are so uncomfortable. I'm a young guy, and by the end, my back was hurting. They barely reclined and no leg room. Food was about average."
Fordeler: "Crew were friendly Entertainment was good"
Ulemper: "My meal was awful the only option for me was raw vegetables in order to have vegetarian and gluten free... It was carrot, cucumber and celery sticks and some fruit. I had the same meal twice it was very sad meal for 17.5 hrs with no snacks offered either. My partner and another man were forgotten as the meal rounds were being done. The crew seemed a little disorganised. The adverts on the entertainment were annoying."
Fordeler: "There really wasn't much to like, but I suppose the space in the seating was decent. We also did not have any delays in boarding and the flight itself was nice."
Ulemper: "The crew did not even ask customers if they needed water. The food selections were terrible, and then there was no selection at all by the time I had a chance to order my food. I didn't eat barely anything for the whole 12 hr flight. That is the worst situation I have ever been on when flying anywhere. So, yes, I found it horrible for the most part."
Fordeler: "Good selection of movies. Nice staff- some of which were able to handle difficult customers better than others."
Ulemper: "Both flights to Athens and returning to New York were very delayed. As a result, passengers were annoyed and staff members looked obviously stressed as well. On the whole my impression is that this airline keeps up appearances very well but is in fact somewhat disorganized."
Ulemper: "The boarding gate space was quite small and there was no separate queue for business. So you literally had to push through people who were already in the queue to board as a business class. There was no space to go around."
Fordeler: "Loved the entertainment options."
Ulemper: "Food was horrible and cabin crew was not nice or friendly."
Fordeler: "I didn't like disemabarking and being walked to a bus and then being transported to the actual airport"
Fordeler: "Legroom and how attentive and pleasant the fight crew was."
Ulemper: "Food was not tasty or interesting."
Fordeler: "Almost $1400 value items were broken in my two fregile box/bag."
Fordeler: "I liked the food and entertainment only."
Ulemper: "I was surprised when i got on the plane because i always hear great thinhs about the Emirates airplanes, this one was very low quality airplane, and for a long distance flights the flight must have been a better one."
Fordeler: "The flight was on time."
Ulemper: "Never had an experience where "pocket book, was weighed. After my carry on was weighed , my personal bag where I had my essentials and medications were included in the total weight of carry ons. I ended up paying for overweight. It was a big surprise for me. I came from NY and your agents approved . I had to pay,or discard."
Fordeler: "Finally, a great airline with a direct flight from New York to Athens and very reasonable fares. I hope they keep it that way. Also, Newark is a much better airport to fly to and from than JFK."
Ulemper: "Crew was ok but could have been a little better, and the drinks selection could be improved."
Fordeler: "I wish they have feet rest as in Saudi Airlines, to left the feet little pet & it will reflect positively on the back and spinal (more comfort for the back) Everything else was awesome"
Fordeler: "In flight entertainment was suoerb and even had live TV."
Ulemper: "Food was not good"
Fordeler: "Emirates is my carrier of choice, and that's due to their continued service standards, friendliness and rates. This flight was pretty empty so service was even better and I was able to spread myself out. Also, well done to the crew. They continue to maintain high standards."
Ulemper: "This is the first time it's happened to me, but I was scheduled to leave Oslo on Wednesday, but Emirates cancelled my flight and put me on the next one. It would have been alright had they offered some sort of compensation or made it up to me in one way or another, but that was not going to happen. They cancelled and the cost was on me (as per the T's & C's I was told) and that was pretty much that. Here's a hint, it seems like their Scandinavian flights are underperforming and in a cost saving effort, they're randomly cancelling flights. I subsequently found out they did it to someone else in the area causing them to miss two days of a pre-booked vacation. So, if they cancel, it's going to cost you a lot more in a city like Oslo to wait a day - not to mention the costs involved in missing work or vacation, so maybe shop around then. I still like Emirates, but I'm feeling a little burnt after this episode."
Fordeler: "The experience as a whole was great!"
Ulemper: "My meal option wasn't available."
Fordeler: "The FA that served my part of the cabin was polite, friendly, and cheerful."
Ulemper: "I had one piece of hand carried bag from when I boarded on the DC to Dubai leg. On this Dubai to Manila leg I was shocked to discover that the ground crew wanted all hand carried items weighed, and I mean ALL including things like travel pillows and duty free items. I was made to pay $88 for excess weight on the exact same bag I had with me on the first leg. Worse, the (I'm guessing) head of the ground crew gave random exceptions (for example someone had a thick copy of the Koran and some other item that were not weighed). My excess weight probably weighed less than that book. Many passengers ended up returning purchased duty free items and some even abandoned their bags. Upon getting past the initial gate the passengers were ferried by BUS to the plane. The bus ride took forever and of course, in the heat of the Dubai sun, the passengers were made to climb stairs carrying their "overweight" bags to board the plain."
Fordeler: "Space and the fact that everything worked. Food was excellant."
Ulemper: "I always like Emirates."
Fordeler: "The most important thing about Emirates for me was that they had truly vegan meals and snacks for me that were actually quite good."
Ulemper: "Too long layover"
Fordeler: "Compared to other airlines, especially trips to and from Europe, this one was great! I will try to fly Emirates every time! I especially appreciated the variety and abundance of choices for entertainment. Eight hours just flew."
Ulemper: "As far as a reasonably priced economy flight, I can't think of a think. Of course, I'd always like a bigger seat but even those were better than most."
Fordeler: "Great staff and in flight entertainment"
Ulemper: "Other passengers..."
Fordeler: "Food, entertainment and the flight crew are good."
Ulemper: "The emirates crew at Hyderabad airport. The crew doesn't have the knowledge about their work and really got pissed by them."
Fordeler: "A380 is really comfortable even in economy and choice for entertainment is great"
Ulemper: "Crew are great during standard service runs such as meal / drinks but outside of assigned duties trying to get their attention is almost impossible as the are busy chatting. Pressed the cabin crew call button and took over 15 mins for someone to respond (and only after I caught someone's attention walking past - for the second time, the first person took my request then never reappeared). This despite at least 8 crew members walking past me."
Fordeler: "Dubai lounge was superb, excellent crew."
Ulemper: "cramped business class seats. the 2-3-2 seating is disappointing for the price. Boarding announcements were confusing. we were told to be at the gate 30 mins before flight but when we got there 45 mins before they were already displaying final call which was quite stressful."
Ulemper: "nothing it was perfect"
I am deaf & travel alone to India & back to Seattle via Doha by Qatar Airways. They did an awesome services, very friendly and helpful. Since we wear masks all the time during the flights, How can the air-hostess communicate with me? I came to an idea that we communicate each other through texting on my phone which was very helpful! One negative comment is that there are no closed captioning for English movies & dramas on TV. It need to add accessibility for deaf people to enjoy watching during their flights. I will fly with Qatar Airways again in the future.
Fordeler: "Very comfortable and enjoyable flight"
Fordeler: "So so"
Ulemper: "More care and warmth"
Fordeler: "Attentive and friendly crew, leg room"
Ulemper: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."
Fordeler: "Breakfast was good; the first meal was average"
Fordeler: "My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight"
Fordeler: "The food was good and many entertaining movies."
Ulemper: "When first boarding the airplane and sitting in my assigned seat. There was terrible smell, the smell of vomit. I notified a crew member and she used a fragrance spray to help."
Fordeler: "Crew was superbly amazing which made flight enjoyable."
Ulemper: "Heating food with plastic containers is unhealthy and might cause cancer to people. It’s scientifically proven fact that plastic and heated food is carcinogenic. So please find other solution for it. Thanks"
Fordeler: "The service was great! I slept almost the whole way in economy and was very comfortable!"
Fordeler: "Long flight, not so full, yet the crew was busy. Some green/trainee types waking us up to bring seat forward while serving meal to passengers on the rear row !! One said we dont serve wine with lunch - really! She did bring the wine 30 minutes later. But they were nice overall. Kept it clean. A+."
Ulemper: "Nice if they offered/served drinks before meals"
Ulemper: "Be aware! "When customers purchase tickets they are paying for transportation for the specific class designated on their ticket and not for specific seat assignments. Seat assignments can never guarantee." This is what they emailed me when they did that to me on my pre-selected & confirmed seats!!"
Fordeler: "Qsuite is the best flight experience I've ever had by a long, long way."
Fordeler: "i like the service of qa. its amazing."
Ulemper: "none at all"
Fordeler: "I think that my review and comments about the first portion of the flight apply equally to the second portion of the flight. Despite my criticism of the food, the flight attendant service was above expectations."
Ulemper: "The food. Hire a chef that knows how to make the food palatable."
Fordeler: "Super check in, great entertainment options"
Ulemper: "Cabin crew were not very helpful. Food was average at best."
Fordeler: "Boarding was smooth; Plane was clean; Flight departed on time;"
Ulemper: "Flight arrived late for no obvious reason; Crew was good but not as good as what I have experienced in the past with Qatar and other airlines"
Fordeler: "Great service, friendly and helpful"
Fordeler: "The long flight from Houston to Doha was good."
Ulemper: "The short flight from Doha to Nairobi was uncomfortably because of dry air in the plane."
Fordeler: "Friendly and genuine staff. Clean plane. Staff were well organised."
Ulemper: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."
Fordeler: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Ulemper: "I enjoyed their meal and services wanted to be Oliver Twist"
Fordeler: "Just that the food is quite small but the variety is OK."
Fordeler: "Staff was courteous. Food wasn't too bad. Plane was clean and modern. Ambiance was relaxing. This was a very pleasant flight compared to other airlines."
Fordeler: "The staff is friendly .. and polite .. yhe explain well the rules and safety . They listen to costumer.. they make amends and or do what they can do to provide good and quality service"
Ulemper: "There is nothing in particular .. but i woud suggest .. more good food."
Fordeler: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."
Fordeler: "Staff was outstanding"
Fordeler: "Access to entertainments"
Ulemper: "CRYING BABY BUT I UNDERSTAND THOUGH"
Fordeler: "Airport was pretty impressive,"
Ulemper: "Waiting Area in DOHA for boarding does not have a latrine to use, so once you checked in you can't go back out."
Fordeler: "Qatar is a reliable airline."
Ulemper: "No matter how many times I have traveled with Qatar (5 international flights in the last year); I still do not receive any benefits such a priority boarding or upgrades."
Fordeler: "Comfy, good food, good service"
Ulemper: "No internet. Limited movie options."
Ulemper: "Flight was delayed for 4 hrs"
Fordeler: "Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service."
Ulemper: "It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area."
Fordeler: "All of it was great!"
Fordeler: "Everything!!!! The best airline in the world!"
Fordeler: "Check-in was a breeze; considering this being an internationaly travel, baggage check-in process was fast and easy. Was in and out in about 5 minutes. Goodie bag was a good idea; the goodie bag contains an eye mask, mini tooth brush, paste, hand cream, etc. These all were great idea and definitely helpful. However this is ruined by the tooth paste. It was a tiny tooth paste, fair enough but the opening is sealed tight w/o a way to easily pry open. This was a total bad idea of packaging. Flight tips were also good idea and informational."
Ulemper: "Atlanta to Doha was about 14 hours flight. The seats were cramped and narrow (no side support) Seat cushion has been stripped down to bare minimum, so effectively you may not feel much of a cushion. Cramped legroom Seats felt like junk and I had started having leg cramps after few hours. This so disappointing for a premier airline like Qatar. Overall a very uncomfortable ride."
Fordeler: "Staff were professional, food was good and seats were comfortable."
Fordeler: "They make you feel like a person"
Fordeler: "It was excellent."
Ulemper: "It was excellent."
Ulemper: "Late gatw announcement so we waited for quite sometime in front of the electronic board"
Ulemper: "Catering and seating. They ran out of food and drinks"
Fordeler: "Flight attendants were very efficient and really took care of us."
Ulemper: "given their were three food choices, most often what we wanted wa almost always not available even if were in the first rows to be served."
Ulemper: "The seat didn't have any inflight entertainment"
Ulemper: "I had booked the Amaya lounge for the 3,5 hours stop over. It cost $50+ and was so not worth it! Bad food and uncomfortable chairs plus it was really crowded! Next time I'll just go to a cafe! No seats at the gate when I got there. Slooow boarding!"
Fordeler: "I was the third person in the line. The ticket agent couldn't find my ticket as multiple tickets were booked on my name and all tickets showed X mark. After 20-30 minutes of wait, I finally got my ticket but the security and custom lines were very long by that time. Never flying Qatar again."
Ulemper: "They cancelled the booking without telling about that And also they didn't prepare a place for staying The desk manager said the booking cancelled by your company"
They should be allowed to select free seat
My bags and my kids bag didn’t arrive until the next day, because of that We had to stay in erbil over night rent a hotel until we got our bags next day. They need to do better job on handling bags
Checking in was smooth.They can offer more options for food.
Everything was great more than I thought. Thank you Turkish Airlines.
Fordeler: "Everything was good"
Ulemper: "Great service, friendly team and most importantly great food"
Fordeler: "Crew was nice, seats were comfortable"
Ulemper: "I enjoyed the flight"
Fordeler: "Good entertainment system"
Ulemper: "Old plane. Not sparkling clean... bad leg room"
Fordeler: "The food and the entertainment was excellent!"
Ulemper: "There was no boarding announcement. I was given a boarding zone for no reason; boarding was a free for all. Our flight was delayed by almost an hour. We sat on the plane, by the gate, while the crew called the Istanbul Flight Control to figure out when our plane could arrive. This flight had been scheduled for weeks; I would think they could plan the arrival time to be the ACTUAL arrival time."
Fordeler: "Food was decent and the crew was great."
Ulemper: "The air conditioning did not work in the front part of the cabin. I asked about it but nothing changed. It was very uncomfortable for everyone in that part of the plane. The back was cool front was miserable."
Fordeler: "Its was sooo goood, thanks"
Fordeler: "Everything from boarding to disembarking was good."
Ulemper: "I had an impression that the seats on Turkish Airline were spaced further apart in economy class compared to other airlines based on several of our past trips. This time it was very tight. Dissapointed! Hope they bring the old spacing back."
Ulemper: "Flight got delayed by 8 hours. The food was horrible."
Fordeler: "Overall experience"
Fordeler: "Everything was well taken care of."
Ulemper: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."
Fordeler: "Not much to say"
Ulemper: "The unfriendly and unhelpful flight attendants, the airport staff. the long distance. rude and disrespectful staff."
Ulemper: "small plane, noisy! did not like business class. BUt overall ok"
Fordeler: "Food was good but needs bigger portion."
Ulemper: "Not many choice for drinks, some fly attendance need to know smiling is good ."
Fordeler: "The service, food, convenience of a direct flight to Istanbul"
Ulemper: "The entertainment system in my seat did not work (they offered to change my seat but I declined). Also the WiFi was spotty. However, I always enjoy flying with Turkish Airlines due to the excellent service and delicious food."
Fordeler: "Great service. Great food. Comfortable flight both ways"
Fordeler: "Very uncomfortable seat. Very narrow walk way to lavatory."
Ulemper: "The fact that I missed my connection flight in Thailand because of a two hour delay. I was never informed why there was so much of a delay and in turn I had to pay triple of what I payed before for my flight. Very disappointed. Won't be flying this airline again. Service was rude. They should be more responsible when it comes to timing. We were on the flight waiting for two hours!!!"
Fordeler: "The food and beverage selection, as well as the service in business class was excellent. Initially I dreaded the long layover of 8 hours. But I found the Turkish Airlines Business Lounge. It was so spectacular that I didn't want to leave it. I found a small movie theatre equipped with leather oversized recliners and slept. I was told that the 2 story lounge is 6000 square meters."
Ulemper: "The business class seating is old and not as comfortable as the newer herring bone configurations. Privacy could be improved."
Fordeler: "Window seat, decent selection of movies / shows."
Ulemper: "VERY small seats. Staff not very attentive."
Fordeler: "All of it best flying experience to date"
Fordeler: "Information was given on time regarding schedule. The flight itself was good, and in flight crew were attentive and provided you with enough attention"
Ulemper: "food could be a bit better. Scrambled eggs were too undercooked and the kofte was very dry."
Ulemper: "Hardly any leg space"
Fordeler: "The flight and crew were fine. The food and drinks are free, which I wish some US carriers would take note of and adopt."
Ulemper: "No heads-up that we couldn't take tablets / laptops on next flight to the USA."
Fordeler: "Operativity, cleaning, food,"
Fordeler: "the crew were great clean cabin"
Ulemper: "no entertainment systems lowered the food standard comparing to previous time I flew with them long boarding times"
Fordeler: "The food and comfortable plane and nice staff"
Fordeler: "same as above, i love that i was able to check in online and choose my seat. I love the kit (toothbrush, socks) and the quality of the pouch - super love it! Pillow and blanket as well is still the same quality as before."
Fordeler: "Overall it was a smooth flight except for few minor issues."
Ulemper: "It seems as thought several of the hostesses may have been trainees so the food service was slow and, they ran out of food on some trolleys and sometimes forgot orders for passengers."
Fordeler: "The service was great, no one had any attitude on the plane,but the airports were different"
Ulemper: "The airport service was horrible, they rerouted us made us wait in Charlotte for 2 extra hours and there were half kids on board, a baby was crying every hour and my earplugs didn't mask the noise enough, I swear I thought two mom's were going to fight."
Fordeler: "Good crew"
Ulemper: "The moms with babies would do with a little help."
Fordeler: "Stuffs are really friendly and helpfully Good service and very good food"
Fordeler: "I always enjoy flying with Turkish airlines it is a breeze from check in all the way destination from food to entertainment it all runs so smooth I will fly with u any day so far that is the best"
Fordeler: "It's an international flight and they don't offer other food alternatives."
Ulemper: "Boarding was "like a bar fight. After business clase call, they didn't even call star alliance etc. There was h"
Fordeler: "Food, kit with slippers etc, movie choices, food"
Fordeler: "they are good thank you very mush"
Fordeler: "The service was great and all staff were friendly."
Fordeler: "There were great entertainment options, which is really important for such a long haul flight."
Ulemper: "They had assigned the same seat to me and somebody else, and the other person was already sitting in the seat when I got there. The only other available seat was in business class, and although the flight attendant later admitted I should have been given that business class seat, the other person successfully argued to take it. Staff are good though not as friendly as most Asian airlines."
Fordeler: "For real. Excellent meals, roomy seats, great selection of movies, and the care package thing? I'm STILL wearing the slippers."
Fordeler: "Food and boarding process"
Ulemper: "Lost luggages."
Fordeler: "Excellent food and service. Very friendly and professional crew."
Fordeler: "The in flight experience is what I expected and was comfortable."
Ulemper: "Th flight was extremely late and the airline did nothing to help accommodate. They put us into Istanbul at 2am which was far too late to check into our hotel for the one night and totally refused to get us into a hotel close by so that we didn't have to be at the airport for 13 hours before our flight. We booked a flight that was SUPPOSED to arrive at 6pm so we could get to the hotel at a decent hour and relax. They cancelled 2 flights for the day and put us sleeping in the airport at empty gates all night. The customer service was absolutely aweful and we got nothing but excuses about policy and being talked down to because we "could have chosen a flight early the next day" instead of coming the day before. We wanted to see the town for an evening!! This company has some of the worst desk people I've ever encountered anywhere!"
Fordeler: "The quality of service, food and beverage variety, entertainment selection, and overall aircraft condition were superb. From the fresh flowers in the toilet rooms to the selection of top shelf alcohol, it was all first class, and all of this in economy. People who have not flown them will be amazed."
Ulemper: "The only thing I was disappointed in was the fact that the aircraft was a Boeing 777 which is new, but less roomy than the Airbus A330."