Finn billige flybilletter med LC Perú

Weird airline...

Fordeler: Flights were not cancelled.

Ulemper: This airline will not allow you to stand up at the slightest amount of turbulence, not even to go to the bathroom. refreshment service was also stopped because we were experiencing what seemed like some very minor turbulence. Maybe it's for safety but it seemed a bit excessive? Additionally this airline will not allow you to stow anything underneath the seat in front of you... weird.

Fordeler: El costo competitivo de los vuelos

Ulemper: Procura estar 2 horas antes para hacer tu check in. Tratandose de un vuelo nacional cuzco-lima fuí con mi pareja e hija de 2 años una hora y media antes para tomar el vuelo. Nos informaron que el check in ya había cerrado hace 5 minutos y que habíamos perdido el vuelo. No fuimos los únicos claro está y al parecer es costumbre dejarte parado y angustiado a un costado hasta 20 minutos antes de salir. Finalmente nos dejaron pasar pero si podían venderte el pasaje de nuevo o vendérselo a alguien lo hacían y perdiamos. Aerolínea de cuarto mundo es como la defino.

Ulemper: Didn't let you know that flight was delayed until after the flight time passed. So I didn't know if the flight was still happening/cancelled. It ended up being 1 hour and 45 min late.

Bad Habits of a Small Airline

Fordeler: They attempt to wear the facade of a large airline, with drinks and a snack on the trip to or from Cuzco, however...

Ulemper: ...their check-in service is spotty at best when their website is working and they have ignored U.S. passengers that arrive on time to bump them for no good reason (happened to myself and another with no compensation whatsoever, and we made it with more than enough time to watch our original boarding calls AND they had room but refused to let us on). I tested it out by arriving 2+ hours in advance for Lima to Cuzco and Cuzco to Lima, the trick is to convince them you don't have any checked luggage. Flew both routes and was told my backpack wouldn't fit in the overhead bins the second time (even though I knew it was a 737-500) and slid through security and gate check-in no problems. The only issue is the check-in desks. They're very clueless and suggest unwise solutions under the guise of knowledge-ability.

Do not fly LC Peru

Ulemper: The flight was delayed and once it was time to board the airline removed 15 people from the flight "due to weather" (it was a beautiful, sunny day). They brought us all back to the check in desk and told us they would issue all of us tickets for a flight in 4 hours. The airline employees hid in their office for an hour or so while we waited to receive our new tickets. Once they emerged they told us that the next flight was full and the next available flight was in 7 days (this was beyond my allowed vacation time and would have disrupted my international return flights. Meanwhile they were selling tickets for the next flight out at the check in desk. Ultimately the airport management got involved and we were able to board the next flight out of Cusco. The LC Peru team was absolutely unprofessional and has zero ability to provide customer service. I will never fly this airline again.